Re: [RE-wrenches] Pass-through state Dual FXR system

[William Miller]

A few questions that might flush out the problem:

1.   Can you observe the system on-site when the generator first starts?

2.   Does the AC in light flash and then go solid?

3.   Is there any charging when the AC in first goes solid, even if briefly?

4.   What input mode is the AC port that generator connected set to?
Suggest in almost all cases Generator.  Don’t suggest Support.

5.   What is the system type setting?

6.   Is the battery amp hours set correctly?

7.   Does the system charge from PV?

8.   Have you tried disconnecting the PV and discharging the battery array
and then charging from generator?

9.   Did you check the Radian charger AC limit?

10.Is the generator type set to AC?

11.All other generator input settings verified?

12.Tried resetting equipment to factory and reprogramming
manually step by step?

13. Max charger kW set correctly?

14.  Gen AC input limit set correctly?





Wm



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985



Quote of the month:  “As they age, batteries transition from energy

storage devices to energy consuming devices.“ W. Miller



*From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
Behalf Of *Jerry Shafer
*Sent:* Saturday, August 3, 2019 4:52 PM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] Pass-through state Dual FXR system



Mac

Is this site on Optics, what is the state of charge when the genny turns
on. Did you use the outback white paper to set up the system with the BPE
Batteries, this might be helpful.

Jerry

Jerry



On Sat, Aug 3, 2019, 2:35 PM Mac Lewis  wrote:

Hi Wrenches,



I've got an issue that I'm remotely trying to troubleshoot but I must be
missing something.

Specs:

Off-grid

Dual Outback FXR 3648s recently installed

FM100, with about 4k of solar

2 x 16 kWh Blue Ion Batteries, installed this past week

Kohler 14 generator

Outback Mate 3s



The issue is that the FXR inverters aren't charging the batteries when the
generator is running, they are just passing the power through to the
loads.  I have verified that AC Input is in "Use" not "Drop" when generator
is running, I have disabled all of the advanced charging (ie Global charge,
float coordination, auto-charge termination and auto grid-tie control) .  I
have told it to "start bulk" both remotely and through the owner on site.
I have done a reboot multiple times of the whole system as well as the Mate
3s.  I even had the owner try a factory reset and firmware update on the
Mate 3s.  The firmware was successfully updated and it appears the factory
reset on the mate.



Nothing has changed how it behaves with the generator, generator just
follows the load and no AC charging takes place.  Oddly, this was working
fine when we left, we had topped the batteries off with the generator.



Any ideas what I might be missing?



Thanks for your suggestions

-- 







Mac Lewis

"Yo solo sé que no sé nada." *-Sócrates*

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Re: [RE-wrenches] Pass-through state Dual FXR system

[Glenn Burt]

It almost sounds like the inverters are not happy with the quality of the 
generator output.-GlennSent from my 'smart'phone, so please excuse typos and 
spelling errors.-- Original message--From: Mac LewisDate: Sat, Aug 3, 
2019 5:35 PMTo: RE-wrenches;Cc: Subject:[RE-wrenches] Pass-through state Dual 
FXR systemHi Wrenches,I've got an issue that I'm remotely trying to 
troubleshoot but I must be missing something.Specs:Off-gridDual Outback FXR 
3648s recently installedFM100, with about 4k of solar2 x 16 kWh Blue Ion 
Batteries, installed this past weekKohler 14 generatorOutback Mate 3sThe issue 
is that the FXR inverters aren't charging the batteries when the generator is 
running, they are just passing the power through to the loads.  I have verified 
that AC Input is in "Use" not "Drop" when generator is running, I have disabled 
all of the advanced charging (ie Global charge, float coordination, auto-charge 
termination and auto grid-tie control) .  I have told it to "start bulk" bo
 th remotely and through the owner on site.  I have done a reboot multiple 
times of the whole system as well as the Mate 3s.  I even had the owner try a 
factory reset and firmware update on the Mate 3s.  The firmware was 
successfully updated and it appears the factory reset on the mate.Nothing has 
changed how it behaves with the generator, generator just follows the load and 
no AC charging takes place.  Oddly, this was working fine when we left, we had 
topped the batteries off with the generator.Any ideas what I might be 
missing?Thanks for your suggestions-- Mac Lewis"Yo solo sé que no sé nada." 
-Sócrates
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Re: [RE-wrenches] Pass-through state Dual FXR system

[Lones Tuss]

Hi Mac
If you want to contact me off line.
I could give it a look.
Shoot me your phone number
Lones

From: RE-wrenches  On Behalf Of Mac 
Lewis
Sent: Saturday, August 3, 2019 2:35 PM
To: RE-wrenches 
Subject: [RE-wrenches] Pass-through state Dual FXR system

** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or 
requests for sensitive information to the Help Desk. **

Hi Wrenches,

I've got an issue that I'm remotely trying to troubleshoot but I must be 
missing something.
Specs:
Off-grid
Dual Outback FXR 3648s recently installed
FM100, with about 4k of solar
2 x 16 kWh Blue Ion Batteries, installed this past week
Kohler 14 generator
Outback Mate 3s

The issue is that the FXR inverters aren't charging the batteries when the 
generator is running, they are just passing the power through to the loads.  I 
have verified that AC Input is in "Use" not "Drop" when generator is running, I 
have disabled all of the advanced charging (ie Global charge, float 
coordination, auto-charge termination and auto grid-tie control) .  I have told 
it to "start bulk" both remotely and through the owner on site.  I have done a 
reboot multiple times of the whole system as well as the Mate 3s.  I even had 
the owner try a factory reset and firmware update on the Mate 3s.  The firmware 
was successfully updated and it appears the factory reset on the mate.

Nothing has changed how it behaves with the generator, generator just follows 
the load and no AC charging takes place.  Oddly, this was working fine when we 
left, we had topped the batteries off with the generator.

Any ideas what I might be missing?

Thanks for your suggestions
--



Mac Lewis

"Yo solo sé que no sé nada." -Sócrates
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Re: [RE-wrenches] Pass-through state Dual FXR system

[Jerry Shafer]

Mac
Is this site on Optics, what is the state of charge when the genny turns
on. Did you use the outback white paper to set up the system with the BPE
Batteries, this might be helpful.
Jerry
Jerry

On Sat, Aug 3, 2019, 2:35 PM Mac Lewis  wrote:

> Hi Wrenches,
>
> I've got an issue that I'm remotely trying to troubleshoot but I must be
> missing something.
> Specs:
> Off-grid
> Dual Outback FXR 3648s recently installed
> FM100, with about 4k of solar
> 2 x 16 kWh Blue Ion Batteries, installed this past week
> Kohler 14 generator
> Outback Mate 3s
>
> The issue is that the FXR inverters aren't charging the batteries when the
> generator is running, they are just passing the power through to the
> loads.  I have verified that AC Input is in "Use" not "Drop" when generator
> is running, I have disabled all of the advanced charging (ie Global charge,
> float coordination, auto-charge termination and auto grid-tie control) .  I
> have told it to "start bulk" both remotely and through the owner on site.
> I have done a reboot multiple times of the whole system as well as the Mate
> 3s.  I even had the owner try a factory reset and firmware update on the
> Mate 3s.  The firmware was successfully updated and it appears the factory
> reset on the mate.
>
> Nothing has changed how it behaves with the generator, generator just
> follows the load and no AC charging takes place.  Oddly, this was working
> fine when we left, we had topped the batteries off with the generator.
>
> Any ideas what I might be missing?
>
> Thanks for your suggestions
> --
>
>
>
> Mac Lewis
>
> *"Yo solo sé que no sé nada." -Sócrates*
> ___
> List sponsored by Redwood Alliance
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Re: [RE-wrenches] Pass-through state Dual FXR system

[Ray]

Temp sensor?

Ray Walters
Remote Solar
303 505-8760

On 8/3/19 4:53 PM, Mac Lewis wrote:
The Bulk setting is 55.2V, the battery voltage is around 53.  
Generator quality is good, tried with two different generators, same 
result.  These batteries can soak up current without the voltage 
changing much, great charge acceptance.  The BMS is reporting ~40% 
SOC.  The Outbacks just stay in "pass through" mode as though they 
think the batteries don't need it. They don't respond when I tell them 
to bulk charge.


On Sat, Aug 3, 2019 at 4:40 PM Glenn Burt > wrote:


It almost sounds like the inverters are not happy with the quality
of the generator output.

-Glenn
Sent from my 'smart'phone, so please excuse typos and spelling errors.

-- Original message--
*From: *Mac Lewis
*Date: *Sat, Aug 3, 2019 5:35 PM
*To: *RE-wrenches;
*Cc: *
*Subject:*[RE-wrenches] Pass-through state Dual FXR system

Hi Wrenches,

I've got an issue that I'm remotely trying to troubleshoot but I
must be missing something.
Specs:
Off-grid
Dual Outback FXR 3648s recently installed
FM100, with about 4k of solar
2 x 16 kWh Blue Ion Batteries, installed this past week
Kohler 14 generator
Outback Mate 3s

The issue is that the FXR inverters aren't charging the batteries
when the generator is running, they are just passing the power
through to the loads.  I have verified that AC Input is in "Use"
not "Drop" when generator is running, I have disabled all of the
advanced charging (ie Global charge, float coordination,
auto-charge termination and auto grid-tie control) .  I have told
it to "start bulk" both remotely and through the owner on site.  I
have done a reboot multiple times of the whole system as well as
the Mate 3s.  I even had the owner try a factory reset and
firmware update on the Mate 3s.  The firmware was successfully
updated and it appears the factory reset on the mate.

Nothing has changed how it behaves with the generator, generator
just follows the load and no AC charging takes place.  Oddly, this
was working fine when we left, we had topped the batteries off
with the generator.

Any ideas what I might be missing?

Thanks for your suggestions
-- 




Mac Lewis

*

"Yo solo sé que no sé nada." -Sócrates

*



--



Mac Lewis

*

"Yo solo sé que no sé nada." -Sócrates

*

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Re: [RE-wrenches] Pass-through state Dual FXR system

[Mac Lewis]

The Bulk setting is 55.2V, the battery voltage is around 53.  Generator
quality is good, tried with two different generators, same result.  These
batteries can soak up current without the voltage changing much, great
charge acceptance.  The BMS is reporting ~40% SOC.  The Outbacks just stay
in "pass through" mode as though they think the batteries don't need it.
They don't respond when I tell them to bulk charge.

On Sat, Aug 3, 2019 at 4:40 PM Glenn Burt  wrote:

> It almost sounds like the inverters are not happy with the quality of the
> generator output.
>
> -Glenn
> Sent from my 'smart'phone, so please excuse typos and spelling errors.
>
> -- Original message--
> *From: *Mac Lewis
> *Date: *Sat, Aug 3, 2019 5:35 PM
> *To: *RE-wrenches;
> *Cc: *
> *Subject:*[RE-wrenches] Pass-through state Dual FXR system
>
> Hi Wrenches,
>
> I've got an issue that I'm remotely trying to troubleshoot but I must be
> missing something.
> Specs:
> Off-grid
> Dual Outback FXR 3648s recently installed
> FM100, with about 4k of solar
> 2 x 16 kWh Blue Ion Batteries, installed this past week
> Kohler 14 generator
> Outback Mate 3s
>
> The issue is that the FXR inverters aren't charging the batteries when the
> generator is running, they are just passing the power through to the
> loads.  I have verified that AC Input is in "Use" not "Drop" when generator
> is running, I have disabled all of the advanced charging (ie Global charge,
> float coordination, auto-charge termination and auto grid-tie control) .  I
> have told it to "start bulk" both remotely and through the owner on site.
> I have done a reboot multiple times of the whole system as well as the Mate
> 3s.  I even had the owner try a factory reset and firmware update on the
> Mate 3s.  The firmware was successfully updated and it appears the factory
> reset on the mate.
>
> Nothing has changed how it behaves with the generator, generator just
> follows the load and no AC charging takes place.  Oddly, this was working
> fine when we left, we had topped the batteries off with the generator.
>
> Any ideas what I might be missing?
>
> Thanks for your suggestions
> --
>
>
>
> Mac Lewis
>
> *"Yo solo sé que no sé nada." -Sócrates*
>


-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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Re: [RE-wrenches] Pass-through state Dual FXR system

[toddcory]

what is the battery voltage when trying to charge? maybe the BMS says they 
don't need any charging?

todd
 
 


On Saturday, August 3, 2019 2:35pm, "Mac Lewis"  said:



Hi Wrenches,
I've got an issue that I'm remotely trying to troubleshoot but I must be 
missing something.
Specs:
Off-grid
Dual Outback FXR 3648s recently installed
FM100, with about 4k of solar
2 x 16 kWh Blue Ion Batteries, installed this past week
Kohler 14 generator
Outback Mate 3s
The issue is that the FXR inverters aren't charging the batteries when the 
generator is running, they are just passing the power through to the loads.  I 
have verified that AC Input is in "Use" not "Drop" when generator is running, I 
have disabled all of the advanced charging (ie Global charge, float 
coordination, auto-charge termination and auto grid-tie control) .  I have told 
it to "start bulk" both remotely and through the owner on site.  I have done a 
reboot multiple times of the whole system as well as the Mate 3s.  I even had 
the owner try a factory reset and firmware update on the Mate 3s.  The firmware 
was successfully updated and it appears the factory reset on the mate.
Nothing has changed how it behaves with the generator, generator just follows 
the load and no AC charging takes place.  Oddly, this was working fine when we 
left, we had topped the batteries off with the generator.
Any ideas what I might be missing?
Thanks for your suggestions
-- 


 Mac Lewis


"Yo solo sé que no sé nada." -Sócrates


Sent from Finest Planet WebMail.
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[RE-wrenches] Pass-through state Dual FXR system

[Mac Lewis]

Hi Wrenches,

I've got an issue that I'm remotely trying to troubleshoot but I must be
missing something.
Specs:
Off-grid
Dual Outback FXR 3648s recently installed
FM100, with about 4k of solar
2 x 16 kWh Blue Ion Batteries, installed this past week
Kohler 14 generator
Outback Mate 3s

The issue is that the FXR inverters aren't charging the batteries when the
generator is running, they are just passing the power through to the
loads.  I have verified that AC Input is in "Use" not "Drop" when generator
is running, I have disabled all of the advanced charging (ie Global charge,
float coordination, auto-charge termination and auto grid-tie control) .  I
have told it to "start bulk" both remotely and through the owner on site.
I have done a reboot multiple times of the whole system as well as the Mate
3s.  I even had the owner try a factory reset and firmware update on the
Mate 3s.  The firmware was successfully updated and it appears the factory
reset on the mate.

Nothing has changed how it behaves with the generator, generator just
follows the load and no AC charging takes place.  Oddly, this was working
fine when we left, we had topped the batteries off with the generator.

Any ideas what I might be missing?

Thanks for your suggestions
-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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