Re: Is this site working for you?

[David E. Ross]

On 8/19/10 11:28 AM, NoOp wrote:
> On 08/18/2010 08:18 AM, S. Beaulieu wrote:
>> Update: I got a phone call from the tech guy. It seems that a whole 
>> bunch of stuff is going wrong since something changed in IE (?) and that 
>> the points I pushed forward about sniffing and Gecko and so on turned 
>> out really useful for them. He said they are definitely going to correct 
>> the website appropriately.
>>
>> Our community: 1
>> Shoddy programming: 0
>>
>> S.
> 
> Seems like they were good to their word... the site is working now w/o
> spoofing. Well done!
> 

Thank you for reporting the problem as resolved.  I will close bug
#588046.

-- 

David E. Ross
.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[NoOp]

On 08/18/2010 08:18 AM, S. Beaulieu wrote:
> Update: I got a phone call from the tech guy. It seems that a whole 
> bunch of stuff is going wrong since something changed in IE (?) and that 
> the points I pushed forward about sniffing and Gecko and so on turned 
> out really useful for them. He said they are definitely going to correct 
> the website appropriately.
> 
> Our community: 1
> Shoddy programming: 0
> 
> S.

Seems like they were good to their word... the site is working now w/o
spoofing. Well done!

___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[Daniel]

S. Beaulieu wrote:

Update: I got a phone call from the tech guy. It seems that a whole
bunch of stuff is going wrong since something changed in IE (?) and that
the points I pushed forward about sniffing and Gecko and so on turned
out really useful for them. He said they are definitely going to correct
the website appropriately.

Our community: 1
Shoddy programming: 0

S.


How about:-

Our community: 1
Shoddy programming: -1, but still a bloody lot left!!

Daniel
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[JeffM]

S. Beaulieu wrote:
>Update: I got a phone call from the tech guy.
>It seems that a whole bunch of stuff is going wrong
>since something changed in IE (?)
>and that the points I pushed forward about sniffing
>and Gecko and so on turned out really useful for them.
>
Heh.  So, they were coding not only to a single browser,
but to a particular *version* of that browser.
A favorite link of mine in this regard:
http://google.com/search?q=cache:m2XM97fMGMIJ:www.evolt.org/article/Forward_compatibility_and_web_standards/17/60115/index.html+*-screwed-these-*-up+*-*-broken-links-everywhere+Large-sections-*-*-disappeared+mutual+mutual+*-didn't-support-*-proprietary-*-*-*-*-*+only-includes-Netscape-*+mutual+table-layout-images-*-*-*-*-*-*-*-*+it.did.not+*-*-*-*-incorrect-content-type-header#comment-60184
http://tinyurl.com/StandardsMatter
http://www.evolt.org/article/Forward_compatibility_and_web_standards/17/60115/index.html#comment-60184

>He said they are definitely going to correct the website appropriately.
>
Better late than never.

>Our community: 1
>Shoddy programming: 0
>
Heh.
Standards DO matter.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[S. Beaulieu]

Update: I got a phone call from the tech guy. It seems that a whole 
bunch of stuff is going wrong since something changed in IE (?) and that 
the points I pushed forward about sniffing and Gecko and so on turned 
out really useful for them. He said they are definitely going to correct 
the website appropriately.


Our community: 1
Shoddy programming: 0

S.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[S. Beaulieu]

NoOp a écrit :


Send him these:


[the last is dated, but still provides useful information]



Thanks: I will.

S.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[David E. Ross]

On 8/17/10 10:54 AM, S. Beaulieu wrote:
> d...@kd4e.com a écrit :
>> You might write their corporate Sales Dept. and ask them if they
>> were intentionally blocking millions of users from accessing
>> their site or if their Web designers failed to inform them that
>> they had done so.
>>
>> Should get a rise out of them ... especially in this economy!
>>
> 
> I did, last week! And their technician was really quick to replay about 
> it and seemed to really take an interest in solving the problem. That 
> being said, I just received a final reply from him where he more or less 
> told me to use another browser. I'm currently composing an appropriate 
> reply...
> 
> No doubt that if more people act on the bug report with proper Gecko is 
> Gecko-type information, it should get things moving.
> 
> S.

Write a postal letter to the head of Subaru Canada:
Mr. Shiro Ohta, President   
Subaru Canada, Inc
560 Suffolk Court
Mississauga, ON L5R 4J7
Do not be too technical.  However, point out that suggestions to use
some other brand of browser will be treated as if it were suggested to
use some other brand of automobile.

-- 

David E. Ross
.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[NoOp]

On 08/17/2010 10:54 AM, S. Beaulieu wrote:
> d...@kd4e.com a écrit :
>> You might write their corporate Sales Dept. and ask them if they
>> were intentionally blocking millions of users from accessing
>> their site or if their Web designers failed to inform them that
>> they had done so.
>>
>> Should get a rise out of them ... especially in this economy!
>>
> 
> I did, last week! And their technician was really quick to replay about 
> it and seemed to really take an interest in solving the problem. That 
> being said, I just received a final reply from him where he more or less 
> told me to use another browser. I'm currently composing an appropriate 
> reply...
> 
> No doubt that if more people act on the bug report with proper Gecko is 
> Gecko-type information, it should get things moving.

Send him these:


[the last is dated, but still provides useful information]
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[S. Beaulieu]

d...@kd4e.com a écrit :

You might write their corporate Sales Dept. and ask them if they
were intentionally blocking millions of users from accessing
their site or if their Web designers failed to inform them that
they had done so.

Should get a rise out of them ... especially in this economy!



I did, last week! And their technician was really quick to replay about 
it and seemed to really take an interest in solving the problem. That 
being said, I just received a final reply from him where he more or less 
told me to use another browser. I'm currently composing an appropriate 
reply...


No doubt that if more people act on the bug report with proper Gecko is 
Gecko-type information, it should get things moving.


S.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[d...@kd4e.com]

> Rick wrote:

On 8/17/2010 9:16 AM, S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.

Any help would be much appreciated.

S.

It works in IE too. My guess is that the site was designed to work only
with IE, I have come across some other sites where this is an issue.


You might write their corporate Sales Dept. and ask them if they
were intentionally blocking millions of users from accessing
their site or if their Web designers failed to inform them that
they had done so.

Should get a rise out of them ... especially in this economy!

--

Thanks! & 73, doc, KD4E
"Communicators must defend free speech
or risk losing freedom entirely."
A Search Engine & More! http://ixquick.com
|_|___|_|
| | & | |
   /\  {|
  /  \ {|
 /\{|
/   @  \   {|
|   |~_||
|   -| ||
\ # http://KD4E.com
Have an http://ultrafidian.com day!
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[Rick]

On 8/17/2010 9:16 AM, S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.

Any help would be much appreciated.

S.
It works in IE too.  My guess is that the site was designed to work only 
with  IE, I have come across some other sites where this is an issue.

___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[Beauregard T. Shagnasty]

J. Weaver Jr. wrote:

> S. Beaulieu wrote:
>> I'm trying to access www.subaru.ca ... 
>>
>> So I'm wondering whether the problem might not be on my end after all.

No, the problem is with (more and more) clueless web authors.

> WFM with SM 2.0.6, with "NOT Firefox/3.6" in my UA.  -JW

This seems to be the solution for a lot of threads recently. See the
"trouble with hotmail page" thread as another example...

-- 
   -bts
   -Four wheels carry the body; two wheels move the soul
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[Ed Mullen]

J. Weaver Jr. wrote:

S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.


WFM with SM 2.0.6, with "NOT Firefox/3.6" in my UA. -JW


Ditto.

--
Ed Mullen
http://edmullen.net
All generalizations are false.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[J. Weaver Jr.]

S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.


WFM with SM 2.0.6, with "NOT Firefox/3.6" in my UA.  -JW
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[David E. Ross]

On 8/17/10 7:52 AM, S. Beaulieu wrote:
> David E. Ross a écrit :
>> I tested it.  It is definitely a case of invalid sniffing.  Not only is
>> the server sniffing for "Firefox" when it should instead sniff for
>> "Gecko" -- if they can justify sniffing at all -- but also the sniffing
>> code crashes when it finds an unrecognized browser.
>>
>> See my.  Note that the
>> "XML Parsing Error" message you got is very similar to the second
>> message under the fouth bullet from the top.
>>
> 
> 
> Wow! Thank you!
> 
> S.

This is now bug #588046.

-- 

David E. Ross
.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[S. Beaulieu]

David E. Ross a écrit :

I tested it.  It is definitely a case of invalid sniffing.  Not only is
the server sniffing for "Firefox" when it should instead sniff for
"Gecko" -- if they can justify sniffing at all -- but also the sniffing
code crashes when it finds an unrecognized browser.

See my.  Note that the
"XML Parsing Error" message you got is very similar to the second
message under the fouth bullet from the top.




Wow! Thank you!

S.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[David E. Ross]

On 8/17/10 7:16 AM, S. Beaulieu wrote:
> I'm trying to access www.subaru.ca but ever since they revamped their 
> site, I keep getting an XML analysis error that keeps me from even 
> seeing the site (the whole screen is a yellowinh beige with the error 
> message and part of a coding line that seems to go on off-screen, yet 
> can't be fully viewed). I know there are some coding errors and that's 
> likely the problem. I emailed their web technical support about this and 
> it seems like they are working on it.
> 
> That being said, what is strange is that the site works with Firefox. 
> I've never yet seen a site work with FF while being totally unaccessible 
> using SeaMonkey.
> 
> So I'm wondering whether the problem might not be on my end after all.
> 
> Any help would be much appreciated.
> 
> S.

I tested it.  It is definitely a case of invalid sniffing.  Not only is
the server sniffing for "Firefox" when it should instead sniff for
"Gecko" -- if they can justify sniffing at all -- but also the sniffing
code crashes when it finds an unrecognized browser.

See my .  Note that the
"XML Parsing Error" message you got is very similar to the second
message under the fouth bullet from the top.

-- 

David E. Ross
.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[WLS]

S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.

Any help would be much appreciated.

S.


Doesn't work for me, but like you it works with FF. Also works in 
Chromium and Opera.


I have seen sites work with other browsers while SM shows a similar 
error message.


Sorry I can't help.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Re: Is this site working for you?

[Crazygolfer]

S. Beaulieu wrote:

I'm trying to access www.subaru.ca but ever since they revamped their
site, I keep getting an XML analysis error that keeps me from even
seeing the site (the whole screen is a yellowinh beige with the error
message and part of a coding line that seems to go on off-screen, yet
can't be fully viewed). I know there are some coding errors and that's
likely the problem. I emailed their web technical support about this and
it seems like they are working on it.

That being said, what is strange is that the site works with Firefox.
I've never yet seen a site work with FF while being totally unaccessible
using SeaMonkey.

So I'm wondering whether the problem might not be on my end after all.

Any help would be much appreciated.

S.

No go in seamonkey works fine firefox 3.6.3
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey

Is this site working for you?

[S. Beaulieu]

I'm trying to access www.subaru.ca but ever since they revamped their 
site, I keep getting an XML analysis error that keeps me from even 
seeing the site (the whole screen is a yellowinh beige with the error 
message and part of a coding line that seems to go on off-screen, yet 
can't be fully viewed). I know there are some coding errors and that's 
likely the problem. I emailed their web technical support about this and 
it seems like they are working on it.


That being said, what is strange is that the site works with Firefox. 
I've never yet seen a site work with FF while being totally unaccessible 
using SeaMonkey.


So I'm wondering whether the problem might not be on my end after all.

Any help would be much appreciated.

S.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey