Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Arnie Goetchius]

Danny Kile wrote:
> Paul in Houston, TX wrote:
>> Danny Kile wrote:
>>> Ed Mullen wrote:

 Maybe uninstall Adobe Acrobat and install Foxit?

>>>
>>> I have tried this already however, when I ran a spyware/virus scan it
>>> got 12 hits, so I
>>> decided not to go this route.
>>
>> Was that from the Foxit website?
>>
> 
> Yes, it was

I just installed Foxit and scanned it with AVG Free and Malwarebytes and had no
hits. It is a keeper.
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Ed Mullen]

NFN Smith wrote on 1/12/2016 3:07 PM:

Danny Kile wrote:


 With Foxit, I haven't found significant issues with unwanted stuff.

There has been annoyance with them installing some sort of Cloud tool,
where it's uninstallable,



No it is not.  On Windows you can uninstall Foxit Cloud from the 
standard Windows Programs and Features in Control Panel.  I do it every 
time I update Foxit.


--
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I can't remember if I'm the good twin or the evil one.
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[NFN Smith]

Danny Kile wrote:

As I mentioned in an above post I tried that and I always do a download
and save. Then I do a virus scan and a Malware scan on everything I
download before I install. Well, I got twelve hits on MalwareBytes so I
did not go any further. And before you ask I did download it from Foxit.


PDF handling tools is a class of software where most of the non-Adobe 
alternatives are likely to be bundled with add-on software.  That 
doesn't mean that the tools are problematic, just that you have to be 
careful, with installation, to make sure that you opt out of all the 
stuff that's offered.


The one exception that I'm aware of is SumatraPDF, which is very small, 
but it doesn't offer a plugin option that allows you to call it from 
Seamonkey. And I have not yet found any free PDF writers (at least ones 
that are virtual printers) that don't bundle add-ons in their 
installers.  (The exceptions that I know about are tools that allow 
"save as" that include PDF as an option -- LibreOffice and the Opera 
browser).


I don't believe that Foxit makes use of the OpenCandy scanner (An 
installer with OpenCandy will scan your registry for what's installed, 
then call home, then offer another download, based on what it finds). 
That one is a privacy issue with the scanner. However, the downloads 
offered may be scummy.


With Malware scanners (especially the ones that are more than 
Anti-Virus), it's useful to pay attention to the results, of what is 
reported. Some scanners can be over-aggressive, not distinguishing 
something that's truly malicious from tools that offer Potentially 
Unwanted Software, or even tracking cookies. Each of those has issues, 
but they're of varying threat and severity. The problem with all-in-one 
security suites (or scanners such as MBAM or SuperAntiSpyware), is that 
they tend to cater to the people who consider security to be a yes/no 
thing -- "I just want install a tool that I can set and forget, and then 
I'll be secure!".


With Foxit, I haven't found significant issues with unwanted stuff. 
There has been annoyance with them installing some sort of Cloud tool, 
where it's uninstallable, but where there's no option of declining 
installation -- and it comes back with each upgrade installation. 
However, the last two or three times I've upgraded a machine that have 
Foxit, I haven't seen the Cloud tool available for uninstall, meaning 
it's either more closely bundled, or that they quit adding it.


I did run the most current installer through the scanner at 
VirusTotal.com, and 54 scanners (including MalwareBytes) all report 
negative -- no positives at all, not even by obscure scanners.


I should note that while I have no problem with recommending Foxit as a 
credible alternative to Adobe, the thing with the Cloud reader was what 
caused me to replace Foxit with PDFXChange Reader on my main working 
machine. To me, PDFX feels a little lighter and faster than Foxit, but I 
haven't really dug in that deep. However, PDFX does have bundled stuff, 
and you have to be careful on installation, to make sure you decline the 
extra junk. But once it's installed, I haven't found any problems.



BTW, I do owe you an apology, on version handling with Adobe. I 
indicated that 10.1.4 was the most current 10.x release, and as you've 
discovered, there's been several updates since (including one released 
today). 10.x is still supported, but one of the things that both 10.x 
and 11.x are now doing (since, apparently, they're not on Adobe's 
current development track), that updates have to be individually 
downloaded and applied.  I haven't seen Reader 10 in some time, but my 
experience with 11 is that if you use the Help -> check for updates 
tool, instead of installing the latest update to 11, you'll get a forced 
upgrade to the Continuous Track for Acrobat Reader DC.


Smith



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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Ray_Net wrote:

Danny Kile wrote on 12/01/2016 08:15:

Paul B. Gallagher wrote:

Danny Kile wrote:


I have already installed Adobe Reader 10.1.4 and it works. However,
SM report it is an old version and will not start automatically
without me authorizing it first. One thing I notice you are doing is
closing SM yourself, then shutting down. I am not closing SM, I am
just shutting down and letting windows close the open programs.


Adobe's support page says the most recent iteration of version 10 is
10.1.16, so SM is right. You can also update to v. 11.0.13 without
dealing with the DC nonsense.

See also my other post on the authorization issue.


 Paul, Thank you! I am now running on Adobe Reader Version 10.1.16 and
all is running the way it should be. I have set Adobe to check/update
manually only. I will run it this way until it ceases to work, maybe
by then Adobe will get there act together.

Thank you again to all that gave their input.

Why not installing Foxit-Reader ?


As I mentioned in an above post I tried that and I always do a download 
and save. Then I do a virus scan and a Malware scan on everything I 
download before I install. Well, I got twelve hits on MalwareBytes so I 
did not go any further. And before you ask I did download it from Foxit.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Ray_Net]

Danny Kile wrote on 12/01/2016 08:15:

Paul B. Gallagher wrote:

Danny Kile wrote:


I have already installed Adobe Reader 10.1.4 and it works. However,
SM report it is an old version and will not start automatically
without me authorizing it first. One thing I notice you are doing is
closing SM yourself, then shutting down. I am not closing SM, I am
just shutting down and letting windows close the open programs.


Adobe's support page says the most recent iteration of version 10 is
10.1.16, so SM is right. You can also update to v. 11.0.13 without
dealing with the DC nonsense.

See also my other post on the authorization issue.

 Paul, Thank you! I am now running on Adobe Reader Version 10.1.16 and 
all is running the way it should be. I have set Adobe to check/update 
manually only. I will run it this way until it ceases to work, maybe 
by then Adobe will get there act together.


Thank you again to all that gave their input.

Why not installing Foxit-Reader ?
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Paul B. Gallagher wrote:

Danny Kile wrote:


Paul B. Gallagher wrote:

Danny Kile wrote:


OK I tried older versions 11.0.10 and it has the same problems. So I
uninstalled it and installed version 10.1.4 and it does not have the
problem so I could go with it. However, when I open a pdf link, SM
launches Adobe in a new window and checks to see what version it is. It
then reports that it is an older version with Vulnerabilities, it give
the option to upgrade or ignore and open. I can ignore and open
however,
this now causes one more mouse click. I there a way ti make SM not
check
the version and just open it?


Do CTRL-SHIFT-A or go to about:addons (same thing). On the left, choose
"Plugins." In the list, you'll see "Adobe Acrobat" with a button on the
right, "Ask to Activate." Pull it down and select "Always Activate."
Then you won't be prompted.


I tried that already, however, there is no option for "Always Activate"
only Ask or Never, this is because it is an old version. Any other
suggestions? Thank you!


As I just noted upthread:

"Adobe's support page says the most recent iteration of version 10 is
10.1.16, so SM is right. You can also update to v. 11.0.13 without
dealing with the DC nonsense."

After you update, SM may be more indulgent. But I can't say for sure
because I use the full Acrobat program, not the Reader.



 Paul, Thank you! I am now running on Adobe Reader Version 10.1.16 and 
all is running the way it should be. I have set Adobe to check/update 
manually only. I will run it this way until it ceases to work, maybe by 
then Adobe will get there act together.


Thank you again to all that gave their input.
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Paul B. Gallagher wrote:

Danny Kile wrote:


I have already installed Adobe Reader 10.1.4 and it works. However,
SM report it is an old version and will not start automatically
without me authorizing it first. One thing I notice you are doing is
closing SM yourself, then shutting down. I am not closing SM, I am
just shutting down and letting windows close the open programs.


Adobe's support page says the most recent iteration of version 10 is
10.1.16, so SM is right. You can also update to v. 11.0.13 without
dealing with the DC nonsense.

See also my other post on the authorization issue.

 Paul, Thank you! I am now running on Adobe Reader Version 10.1.16 and 
all is running the way it should be. I have set Adobe to check/update 
manually only. I will run it this way until it ceases to work, maybe by 
then Adobe will get there act together.


Thank you again to all that gave their input.
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Paul B. Gallagher]

Danny Kile wrote:


Paul B. Gallagher wrote:

Danny Kile wrote:


OK I tried older versions 11.0.10 and it has the same problems. So I
uninstalled it and installed version 10.1.4 and it does not have the
problem so I could go with it. However, when I open a pdf link, SM
launches Adobe in a new window and checks to see what version it is. It
then reports that it is an older version with Vulnerabilities, it give
the option to upgrade or ignore and open. I can ignore and open however,
this now causes one more mouse click. I there a way ti make SM not check
the version and just open it?


Do CTRL-SHIFT-A or go to about:addons (same thing). On the left, choose
"Plugins." In the list, you'll see "Adobe Acrobat" with a button on the
right, "Ask to Activate." Pull it down and select "Always Activate."
Then you won't be prompted.


I tried that already, however, there is no option for "Always Activate"
only Ask or Never, this is because it is an old version. Any other
suggestions? Thank you!


As I just noted upthread:

"Adobe's support page says the most recent iteration of version 10 is 
10.1.16, so SM is right. You can also update to v. 11.0.13 without 
dealing with the DC nonsense."


After you update, SM may be more indulgent. But I can't say for sure 
because I use the full Acrobat program, not the Reader.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Paul B. Gallagher]

Danny Kile wrote:


I have already installed Adobe Reader 10.1.4 and it works. However,
SM report it is an old version and will not start automatically
without me authorizing it first. One thing I notice you are doing is
closing SM yourself, then shutting down. I am not closing SM, I am
just shutting down and letting windows close the open programs.


Adobe's support page says the most recent iteration of version 10 is 
10.1.16, so SM is right. You can also update to v. 11.0.13 without 
dealing with the DC nonsense.


See also my other post on the authorization issue.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[David E. Ross]

On 1/11/2016 8:49 PM, Danny Kile wrote:
> David E. Ross wrote:
>> On 1/11/2016 11:50 AM, Danny Kile wrote:
>>> David E. Ross wrote:
 On 1/10/2016 1:38 PM, Danny Kile wrote:
> David E. Ross wrote:
>> On 1/10/2016 8:57 AM, Danny Kile wrote:
>>> AcroRd32.exe "This program is preventing Windows from Restarting or
>>> Shutting Down. I have to go into Task Manager and end the process for
>>> AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
>>> Adobe Acrobat Reader and Upgraded to the newest version still get the
>>> problem. Anyone know how to resolve this? Any help would be appreciated.
>>> Thank you!
>>>
>>
>> The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
>> NOT a SeaMonkey or other Mozilla problem.
>>
>
> AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
> WEB link that contains a pdf. As long as use SM without click on a link
> with a pdf I have no problems. If open a pdf that is save it open with
> AcroRd32.exe with no problem. When I close the Reader then it closes
> completely and when I go to Task Manager it is not listed so it does
> close. It is only when SeaMonkey call Adobe does it stay open, it as if
> SM will not release it when done.

 Windows 7 Ultimate SP 1 (x64)
 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 SeaMonkey/2.39

 Right now, I am looking at a PDF document rendered as a link in a Web
 page.  My Windows Task Manager does NOT indicate AcroRd32.exe is a
 running process.

 After writing the above, I terminated SeaMonkey.  My Windows Task
 Manager still does NOT indicate AcroRd32.exe is a running process.

 What version of Adobe Reader do you have?  Or are you using Adobe
 Acrobat (the writer)?

 On your SeaMonkey menu bar, go to [Edit > Preferences > Browser > Helper
 Applications].  What do you see under Content Type for application/pdf?

>>>
>>> My version of Adobe Reader is Adobe Acrobat Reader DC 15.9.20069 and
>>> according to Adobe that is the latest if I try to update. Under [Edit >
>>> Preferences > Browser > Helper > Applications] I have 7 entries for
>>> Adobe Acrobat the one I think your asking for is application/pdf is set
>>> to Always Ask.
>>>
>>> I have notice that I can avoids the above problem if I close any/all
>>> tabs open with a pdf open and them make some other tab the active before
>>> shutting down, it then close down normally. But if I have a tab open
>>> with a pdf doc in then I have the problem.
>>>
>>> Thank you for your help.
>>>
>>
>> You are using a cloud version of Adobe Reader (not "Acrobat Reader").  I
>> have been avoiding that because I do not use any cloud capabilities.  I
>> have Adobe Reader 11.0.13.17, which is non-cloud.
>>
>> Using SeaMonkey, I went to "To and Across Canada: Vancouver to Montréal"
>> at .
>> Scrolling down about two-thirds to the 11 August entry, there is the
>> link  to "An
>> executive answered my letter".  I opened that link -- a PDF file -- in a
>> new tab and returned to the "To and Across Canada: Vancouver to
>> Montréal" tab.  I closed SeaMonkey, just quitting without saving the
>> current tabs.  AcroRd32.exe does not appear in Task Manager's list.  I
>> shut down Windows 7 without any problems.
>>
>> I suggest you remove Adobe Reader DC 15.9.20069.  Get the current
>> non-cloud version of Adobe Reader via FTP from
>> .  The
>> installer for Windows is AdbeRdrUpd11013.msp.  Try it to see if you
>> still have your problem.
>>
> 
> I have already installed Adobe Reader 10.1.4 and it works. However, SM 
> report it is an old version and will not start automatically without me 
> authorizing it first. One thing I notice you are doing is closing SM 
> yourself, then shutting down. I am not closing SM, I am just shutting 
> down and letting windows close he open programs.
> 

After going to the PDF file for "An executive answered my letter" in a
separate tab while keeping the focus on the tab for "To and Across
Canada: Vancouver to Montréal", I shut down Windows WITHOUT first
terminating SeaMonkey.  No problem.

-- 
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See .
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Jonathan N. Little]

Danny Kile wrote:

Paul in Houston, TX wrote:

Danny Kile wrote:

Ed Mullen wrote:


Maybe uninstall Adobe Acrobat and install Foxit?



I have tried this already however, when I ran a spyware/virus scan it
got 12 hits, so I
decided not to go this route.


Was that from the Foxit website?



Yes, it was


That's new used Foxit in the past. Only stop when there was a bug in the 
plugin that gave blank pages when viewed in browser. Switch to Nitro 
Reader. No spyware there...they do have you give a email to download 
though, but I haven't been spammed by them... 



--
Take care,

Jonathan
---
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Paul in Houston, TX wrote:

Danny Kile wrote:

Ed Mullen wrote:


Maybe uninstall Adobe Acrobat and install Foxit?



I have tried this already however, when I ran a spyware/virus scan it
got 12 hits, so I
decided not to go this route.


Was that from the Foxit website?



Yes, it was
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Paul B. Gallagher wrote:

Danny Kile wrote:


OK I tried older versions 11.0.10 and it has the same problems. So I
uninstalled it and installed version 10.1.4 and it does not have the
problem so I could go with it. However, when I open a pdf link, SM
launches Adobe in a new window and checks to see what version it is. It
then reports that it is an older version with Vulnerabilities, it give
the option to upgrade or ignore and open. I can ignore and open however,
this now causes one more mouse click. I there a way ti make SM not check
the version and just open it?


Do CTRL-SHIFT-A or go to about:addons (same thing). On the left, choose
"Plugins." In the list, you'll see "Adobe Acrobat" with a button on the
right, "Ask to Activate." Pull it down and select "Always Activate."
Then you won't be prompted.



I tried that already, however, there is no option for "Always Activate" 
only Ask or Never, this is because it is an old version. Any other 
suggestions? Thank you!

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Ed Mullen wrote:

Danny Kile wrote on 1/10/2016 4:38 PM:

David E. Ross wrote:

On 1/10/2016 8:57 AM, Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and
reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be
appreciated.
Thank you!



The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.



AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
WEB link that contains a pdf. As long as use SM without click on a link
with a pdf I have no problems. If open a pdf that is save it open with
AcroRd32.exe with no problem. When I close the Reader then it closes
completely and when I go to Task Manager it is not listed so it does
close. It is only when SeaMonkey call Adobe does it stay open, it as if
SM will not release it when done.


Maybe uninstall Adobe Acrobat and install Foxit?



I have tried this already however, when I ran a spyware/virus scan it 
got 12 hits, so I decided not to go this route.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

David E. Ross wrote:

On 1/11/2016 11:50 AM, Danny Kile wrote:

David E. Ross wrote:

On 1/10/2016 1:38 PM, Danny Kile wrote:

David E. Ross wrote:

On 1/10/2016 8:57 AM, Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.



AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
WEB link that contains a pdf. As long as use SM without click on a link
with a pdf I have no problems. If open a pdf that is save it open with
AcroRd32.exe with no problem. When I close the Reader then it closes
completely and when I go to Task Manager it is not listed so it does
close. It is only when SeaMonkey call Adobe does it stay open, it as if
SM will not release it when done.


Windows 7 Ultimate SP 1 (x64)
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 SeaMonkey/2.39

Right now, I am looking at a PDF document rendered as a link in a Web
page.  My Windows Task Manager does NOT indicate AcroRd32.exe is a
running process.

After writing the above, I terminated SeaMonkey.  My Windows Task
Manager still does NOT indicate AcroRd32.exe is a running process.

What version of Adobe Reader do you have?  Or are you using Adobe
Acrobat (the writer)?

On your SeaMonkey menu bar, go to [Edit > Preferences > Browser > Helper
Applications].  What do you see under Content Type for application/pdf?



My version of Adobe Reader is Adobe Acrobat Reader DC 15.9.20069 and
according to Adobe that is the latest if I try to update. Under [Edit >
Preferences > Browser > Helper > Applications] I have 7 entries for
Adobe Acrobat the one I think your asking for is application/pdf is set
to Always Ask.

I have notice that I can avoids the above problem if I close any/all
tabs open with a pdf open and them make some other tab the active before
shutting down, it then close down normally. But if I have a tab open
with a pdf doc in then I have the problem.

Thank you for your help.



You are using a cloud version of Adobe Reader (not "Acrobat Reader").  I
have been avoiding that because I do not use any cloud capabilities.  I
have Adobe Reader 11.0.13.17, which is non-cloud.

Using SeaMonkey, I went to "To and Across Canada: Vancouver to Montréal"
at .
Scrolling down about two-thirds to the 11 August entry, there is the
link  to "An
executive answered my letter".  I opened that link -- a PDF file -- in a
new tab and returned to the "To and Across Canada: Vancouver to
Montréal" tab.  I closed SeaMonkey, just quitting without saving the
current tabs.  AcroRd32.exe does not appear in Task Manager's list.  I
shut down Windows 7 without any problems.

I suggest you remove Adobe Reader DC 15.9.20069.  Get the current
non-cloud version of Adobe Reader via FTP from
.  The
installer for Windows is AdbeRdrUpd11013.msp.  Try it to see if you
still have your problem.



I have already installed Adobe Reader 10.1.4 and it works. However, SM 
report it is an old version and will not start automatically without me 
authorizing it first. One thing I notice you are doing is closing SM 
yourself, then shutting down. I am not closing SM, I am just shutting 
down and letting windows close he open programs.


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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Ed Mullen]

Danny Kile wrote on 1/10/2016 4:38 PM:

David E. Ross wrote:

On 1/10/2016 8:57 AM, Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.



AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
WEB link that contains a pdf. As long as use SM without click on a link
with a pdf I have no problems. If open a pdf that is save it open with
AcroRd32.exe with no problem. When I close the Reader then it closes
completely and when I go to Task Manager it is not listed so it does
close. It is only when SeaMonkey call Adobe does it stay open, it as if
SM will not release it when done.


Maybe uninstall Adobe Acrobat and install Foxit?

--
Ed Mullen
http://edmullen.net/
You can't trust dogs to watch your food.
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[David E. Ross]

On 1/11/2016 11:50 AM, Danny Kile wrote:
> David E. Ross wrote:
>> On 1/10/2016 1:38 PM, Danny Kile wrote:
>>> David E. Ross wrote:
 On 1/10/2016 8:57 AM, Danny Kile wrote:
> AcroRd32.exe "This program is preventing Windows from Restarting or
> Shutting Down. I have to go into Task Manager and end the process for
> AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
> Adobe Acrobat Reader and Upgraded to the newest version still get the
> problem. Anyone know how to resolve this? Any help would be appreciated.
> Thank you!
>

 The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
 NOT a SeaMonkey or other Mozilla problem.

>>>
>>> AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
>>> WEB link that contains a pdf. As long as use SM without click on a link
>>> with a pdf I have no problems. If open a pdf that is save it open with
>>> AcroRd32.exe with no problem. When I close the Reader then it closes
>>> completely and when I go to Task Manager it is not listed so it does
>>> close. It is only when SeaMonkey call Adobe does it stay open, it as if
>>> SM will not release it when done.
>>
>> Windows 7 Ultimate SP 1 (x64)
>> Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 SeaMonkey/2.39
>>
>> Right now, I am looking at a PDF document rendered as a link in a Web
>> page.  My Windows Task Manager does NOT indicate AcroRd32.exe is a
>> running process.
>>
>> After writing the above, I terminated SeaMonkey.  My Windows Task
>> Manager still does NOT indicate AcroRd32.exe is a running process.
>>
>> What version of Adobe Reader do you have?  Or are you using Adobe
>> Acrobat (the writer)?
>>
>> On your SeaMonkey menu bar, go to [Edit > Preferences > Browser > Helper
>> Applications].  What do you see under Content Type for application/pdf?
>>
> 
> My version of Adobe Reader is Adobe Acrobat Reader DC 15.9.20069 and 
> according to Adobe that is the latest if I try to update. Under [Edit > 
> Preferences > Browser > Helper > Applications] I have 7 entries for 
> Adobe Acrobat the one I think your asking for is application/pdf is set 
> to Always Ask.
> 
> I have notice that I can avoids the above problem if I close any/all 
> tabs open with a pdf open and them make some other tab the active before 
> shutting down, it then close down normally. But if I have a tab open 
> with a pdf doc in then I have the problem.
> 
> Thank you for your help.
> 

You are using a cloud version of Adobe Reader (not "Acrobat Reader").  I
have been avoiding that because I do not use any cloud capabilities.  I
have Adobe Reader 11.0.13.17, which is non-cloud.

Using SeaMonkey, I went to "To and Across Canada: Vancouver to Montréal"
at .
Scrolling down about two-thirds to the 11 August entry, there is the
link  to "An
executive answered my letter".  I opened that link -- a PDF file -- in a
new tab and returned to the "To and Across Canada: Vancouver to
Montréal" tab.  I closed SeaMonkey, just quitting without saving the
current tabs.  AcroRd32.exe does not appear in Task Manager's list.  I
shut down Windows 7 without any problems.

I suggest you remove Adobe Reader DC 15.9.20069.  Get the current
non-cloud version of Adobe Reader via FTP from
.  The
installer for Windows is AdbeRdrUpd11013.msp.  Try it to see if you
still have your problem.

-- 
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See .
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Paul B. Gallagher]

Danny Kile wrote:


OK I tried older versions 11.0.10 and it has the same problems. So I
uninstalled it and installed version 10.1.4 and it does not have the
problem so I could go with it. However, when I open a pdf link, SM
launches Adobe in a new window and checks to see what version it is. It
then reports that it is an older version with Vulnerabilities, it give
the option to upgrade or ignore and open. I can ignore and open however,
this now causes one more mouse click. I there a way ti make SM not check
the version and just open it?


Do CTRL-SHIFT-A or go to about:addons (same thing). On the left, choose 
"Plugins." In the list, you'll see "Adobe Acrobat" with a button on the 
right, "Ask to Activate." Pull it down and select "Always Activate." 
Then you won't be prompted.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Danny Kile wrote:

NFN Smith wrote:

Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



As noted elsewhere, you may want to reconsider your use of Acrobat
Reader, especially the DC edition.

Adobe's intention for the entire structure of PDF has been as an
enterprise-grade document management system. Acrobat as the composition
tool, and Reader as a way of access (and promoting Acrobat). Adobe's
vision is for people that interact frequently with PDF content,
including where PDF is far more than just a common-format document, but
extended support for things like email integration, encryption,
data-gathering forms, etc.  Thus, for a common end-user, the capacity of
the Adobe Reader is massive overkill, and a corresponding expenditure of
resources (especially memory usage, to support all the plugins needed
for the extended features).

With the release of Acrobat Reader DC, Adobe is shifting to cloud-based
emphasis, including on-demand upgrade/purchase of additional services,
as well as providing cloud-based storage.

Beyond what you've done, other options to consider:

1) Downgrade to a previous version of Reader: 11.0.10 or 10.1.4, both of
which are still supported by Adobe. Adobe may whine about the older
versions not having all the latest features, but if all you need is a
quick view of PDF content, they're more than sufficient.

2) Remove Adobe entirely, and go with an alternate PDF reader. Foxit is
one option, PDFXChange Viewer is another. Both are smaller and faster
than Adobe, and both offer the option of installing as a plug-in, where
you can access from inside Seamonkey.  I've used both, although my
personal preference is for PDFX, which feels a little faster than Foxit,
and also doesn't have nearly as much of the Win 8-style graphical
presentation.


Neither of these really address the problem that you're currently
having, but unless you're doing something that specifically requires the
capabilities of Acrobat Reader DC (or even Adobe), one of the other
readers may work better for you.

Smith




Thank every much for the reply! I will look into the options you have
listed going with older version of Adobe or one of the two alternate PDF
reader.



OK I tried older versions 11.0.10 and it has the same problems. So I 
uninstalled it and installed version 10.1.4 and it does not have the 
problem so I could go with it. However, when I open a pdf link, SM 
launches Adobe in a new window and checks to see what version it is. It 
then reports that it is an older version with Vulnerabilities, it give 
the option to upgrade or ignore and open. I can ignore and open however, 
this now causes one more mouse click. I there a way ti make SM not check 
the version and just open it?

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

NFN Smith wrote:

Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



As noted elsewhere, you may want to reconsider your use of Acrobat
Reader, especially the DC edition.

Adobe's intention for the entire structure of PDF has been as an
enterprise-grade document management system. Acrobat as the composition
tool, and Reader as a way of access (and promoting Acrobat). Adobe's
vision is for people that interact frequently with PDF content,
including where PDF is far more than just a common-format document, but
extended support for things like email integration, encryption,
data-gathering forms, etc.  Thus, for a common end-user, the capacity of
the Adobe Reader is massive overkill, and a corresponding expenditure of
resources (especially memory usage, to support all the plugins needed
for the extended features).

With the release of Acrobat Reader DC, Adobe is shifting to cloud-based
emphasis, including on-demand upgrade/purchase of additional services,
as well as providing cloud-based storage.

Beyond what you've done, other options to consider:

1) Downgrade to a previous version of Reader: 11.0.10 or 10.1.4, both of
which are still supported by Adobe. Adobe may whine about the older
versions not having all the latest features, but if all you need is a
quick view of PDF content, they're more than sufficient.

2) Remove Adobe entirely, and go with an alternate PDF reader. Foxit is
one option, PDFXChange Viewer is another. Both are smaller and faster
than Adobe, and both offer the option of installing as a plug-in, where
you can access from inside Seamonkey.  I've used both, although my
personal preference is for PDFX, which feels a little faster than Foxit,
and also doesn't have nearly as much of the Win 8-style graphical
presentation.


Neither of these really address the problem that you're currently
having, but unless you're doing something that specifically requires the
capabilities of Acrobat Reader DC (or even Adobe), one of the other
readers may work better for you.

Smith




Thank every much for the reply! I will look into the options you have 
listed going with older version of Adobe or one of the two alternate PDF 
reader.


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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

David E. Ross wrote:

On 1/10/2016 1:38 PM, Danny Kile wrote:

David E. Ross wrote:

On 1/10/2016 8:57 AM, Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.



AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a
WEB link that contains a pdf. As long as use SM without click on a link
with a pdf I have no problems. If open a pdf that is save it open with
AcroRd32.exe with no problem. When I close the Reader then it closes
completely and when I go to Task Manager it is not listed so it does
close. It is only when SeaMonkey call Adobe does it stay open, it as if
SM will not release it when done.


Windows 7 Ultimate SP 1 (x64)
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 SeaMonkey/2.39

Right now, I am looking at a PDF document rendered as a link in a Web
page.  My Windows Task Manager does NOT indicate AcroRd32.exe is a
running process.

After writing the above, I terminated SeaMonkey.  My Windows Task
Manager still does NOT indicate AcroRd32.exe is a running process.

What version of Adobe Reader do you have?  Or are you using Adobe
Acrobat (the writer)?

On your SeaMonkey menu bar, go to [Edit > Preferences > Browser > Helper
Applications].  What do you see under Content Type for application/pdf?



My version of Adobe Reader is Adobe Acrobat Reader DC 15.9.20069 and 
according to Adobe that is the latest if I try to update. Under [Edit > 
Preferences > Browser > Helper > Applications] I have 7 entries for 
Adobe Acrobat the one I think your asking for is application/pdf is set 
to Always Ask.


I have notice that I can avoids the above problem if I close any/all 
tabs open with a pdf open and them make some other tab the active before 
shutting down, it then close down normally. But if I have a tab open 
with a pdf doc in then I have the problem.


Thank you for your help.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[NFN Smith]

Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



As noted elsewhere, you may want to reconsider your use of Acrobat 
Reader, especially the DC edition.


Adobe's intention for the entire structure of PDF has been as an 
enterprise-grade document management system. Acrobat as the composition 
tool, and Reader as a way of access (and promoting Acrobat). Adobe's 
vision is for people that interact frequently with PDF content, 
including where PDF is far more than just a common-format document, but 
extended support for things like email integration, encryption, 
data-gathering forms, etc.  Thus, for a common end-user, the capacity of 
the Adobe Reader is massive overkill, and a corresponding expenditure of 
resources (especially memory usage, to support all the plugins needed 
for the extended features).


With the release of Acrobat Reader DC, Adobe is shifting to cloud-based 
emphasis, including on-demand upgrade/purchase of additional services, 
as well as providing cloud-based storage.


Beyond what you've done, other options to consider:

1) Downgrade to a previous version of Reader: 11.0.10 or 10.1.4, both of 
which are still supported by Adobe. Adobe may whine about the older 
versions not having all the latest features, but if all you need is a 
quick view of PDF content, they're more than sufficient.


2) Remove Adobe entirely, and go with an alternate PDF reader. Foxit is 
one option, PDFXChange Viewer is another. Both are smaller and faster 
than Adobe, and both offer the option of installing as a plug-in, where 
you can access from inside Seamonkey.  I've used both, although my 
personal preference is for PDFX, which feels a little faster than Foxit, 
and also doesn't have nearly as much of the Win 8-style graphical 
presentation.



Neither of these really address the problem that you're currently 
having, but unless you're doing something that specifically requires the 
capabilities of Acrobat Reader DC (or even Adobe), one of the other 
readers may work better for you.


Smith


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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Ray_Net]

Mason83 wrote on 11/01/2016 01:07:

On 10/01/2016 22:41, Ray_Net wrote:


so I did not need anymore - "Acrobat Reader" - nor - "Pdf Creator"

AFAIU, PDFCreator started bundling malware a few years ago.
https://en.wikipedia.org/wiki/PDFCreator


I did not have any malware nor toolbar ... but, now, I never use it 
because "Foxit Reader" do the job of Acrobat reader AND the job of 
PdfCreator.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[David E. Ross]

On 1/10/2016 1:38 PM, Danny Kile wrote:
> David E. Ross wrote:
>> On 1/10/2016 8:57 AM, Danny Kile wrote:
>>> AcroRd32.exe "This program is preventing Windows from Restarting or
>>> Shutting Down. I have to go into Task Manager and end the process for
>>> AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
>>> Adobe Acrobat Reader and Upgraded to the newest version still get the
>>> problem. Anyone know how to resolve this? Any help would be appreciated.
>>> Thank you!
>>>
>>
>> The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
>> NOT a SeaMonkey or other Mozilla problem.
>>
> 
> AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a 
> WEB link that contains a pdf. As long as use SM without click on a link 
> with a pdf I have no problems. If open a pdf that is save it open with 
> AcroRd32.exe with no problem. When I close the Reader then it closes 
> completely and when I go to Task Manager it is not listed so it does 
> close. It is only when SeaMonkey call Adobe does it stay open, it as if 
> SM will not release it when done.

Windows 7 Ultimate SP 1 (x64)
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 SeaMonkey/2.39

Right now, I am looking at a PDF document rendered as a link in a Web
page.  My Windows Task Manager does NOT indicate AcroRd32.exe is a
running process.

After writing the above, I terminated SeaMonkey.  My Windows Task
Manager still does NOT indicate AcroRd32.exe is a running process.

What version of Adobe Reader do you have?  Or are you using Adobe
Acrobat (the writer)?

On your SeaMonkey menu bar, go to [Edit > Preferences > Browser > Helper
Applications].  What do you see under Content Type for application/pdf?

-- 
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See .
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Mason83]

On 10/01/2016 22:41, Ray_Net wrote:

> so I did not need anymore - "Acrobat Reader" - nor - "Pdf Creator"

AFAIU, PDFCreator started bundling malware a few years ago.
https://en.wikipedia.org/wiki/PDFCreator


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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Ray_Net]

Danny Kile wrote on 10/01/2016 17:57:
AcroRd32.exe "This program is preventing Windows from Restarting or 
Shutting Down. I have to go into Task Manager and end the process for 
AcroRd32.exe to get the PC to resume. I have uninstalled and 
reinstalled Adobe Acrobat Reader and Upgraded to the newest version 
still get the problem. Anyone know how to resolve this? Any help would 
be appreciated. Thank you!


Because the new Acrobat Reader "Acrobat Reader DC" stop to show the pdf 
thubnails in explorer, I installed "Foxit Reader" who is perfect.
Foxit Reader install also a pseudo printer to create a PDF, so I did not 
need anymore - "Acrobat Reader" - nor - "Pdf Creator"

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

David E. Ross wrote:

On 1/10/2016 8:57 AM, Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!



The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.



AcroRd32.exe is what gets loaded in a SeaMonkey tab when I click on a 
WEB link that contains a pdf. As long as use SM without click on a link 
with a pdf I have no problems. If open a pdf that is save it open with 
AcroRd32.exe with no problem. When I close the Reader then it closes 
completely and when I go to Task Manager it is not listed so it does 
close. It is only when SeaMonkey call Adobe does it stay open, it as if 
SM will not release it when done.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Danny Kile]

Jonathan N. Little wrote:

Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!


You might try Adobe's support because is it their software. I avoid the
issue by not installing Adobe's Acroreader, I have used Nitro Reader for
years.

It maybe Adobe Software however, I only have this problem when I use it 
in conjunction with SeaMonkey.

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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[David E. Ross]

On 1/10/2016 8:57 AM, Danny Kile wrote:
> AcroRd32.exe "This program is preventing Windows from Restarting or 
> Shutting Down. I have to go into Task Manager and end the process for 
> AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled 
> Adobe Acrobat Reader and Upgraded to the newest version still get the 
> problem. Anyone know how to resolve this? Any help would be appreciated. 
> Thank you!
> 

The plugin for Adobe Reader is nppdf32.dll, not acrord32.exe.  This is
NOT a SeaMonkey or other Mozilla problem.

-- 
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See .
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Re: AcroRd32.exe Keeps me from being able to shutdown/restart Windows7

[Jonathan N. Little]

Danny Kile wrote:

AcroRd32.exe "This program is preventing Windows from Restarting or
Shutting Down. I have to go into Task Manager and end the process for
AcroRd32.exe to get the PC to resume. I have uninstalled and reinstalled
Adobe Acrobat Reader and Upgraded to the newest version still get the
problem. Anyone know how to resolve this? Any help would be appreciated.
Thank you!


You might try Adobe's support because is it their software. I avoid the 
issue by not installing Adobe's Acroreader, I have used Nitro Reader for 
years.


--
Take care,

Jonathan
---
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com
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