Re: Not able to send messages.
On 4/11/2020 8:19 PM, Frog wrote: < Previous text removed> > Well, I now have the answer to all of the items covered in this thread and > now must start on a new thread. I am going to bore you for a moment in > order to help someone else who might be going through the problems I have > been facing. So here goes the end of this thread: > > Part 1: I really thought that I was dealing with a virus or malware on my > computer; but I didn't want accept this thought, since I have had my present > virus scan software (WebRoot) on my system for years; and it has never let > me down. As I stated in one of my messages, I did want to weed a virus or > malware possibility out of the picture...thus, I did a complete scan of my > entire system (6.5 hours of scanning); and no bad things were found on my > system. I then sent a message to the WebRoot people, and they had me > forward the results of my scan to them for analysis. They informed me, > after their scan was completed, that my system did not have a virus or > malware problem...it was completely clean. They suggested that I contact > Verizon (which remains a part of my email address) for help. I thought > about it and decided that a conversation with Verizon might take less that a > few minutes; however, the wait to talk to somebody might take hours of > waiting. I then turned to the internet for help. > > Part 2: The second part pertains to what I found on the internet. Here is > that information: > > Verizon Email Retirement > "Verizon has retired our (their) email service. We have completed our > notifications regarding this change; and customers no longer have the option > to keep their Verizon.net email address or extract and move their data to > another service provider.(((I don't recall ever receiving a notification as > stated above.))) > Here is the web address where you might want to read more about this Verizon > Email Retirement; > > https://www.verizon.com/support/consumer/email > > I believe that explains why I was receiving an endless number of the > "Connection to server smpt.verizon.net timed outs". It also explains why I > could neither send nor download items from my Verizon mail box - it no > longer existed. > > Be advised that I appreciate everybody's help with my problem. At times, it > was somewhat more technical that I am educated to understand. That is also > alright...it helped me to learn considerably more about the technical side > of computers. All of you have my highest respect for the way you help other > people with their problems. > > If you want to ask me about anything I have said along the way of this > thread, I will do my best to provide you with a response. > > Frog > > P.S. I will be opening a new thread about the steps I must take to continue > what I have been doing here on my computer in an uninterrupted way. > > > Just for the record - I have attached a jpg of my settings using Verizon - not AOL. I did not opt for the change of address at the time of Verizon's takeover of AOL. -- "This is America! You can't make a horse testify against himself!" -Mister Ed ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog - f...@pond.com wrote: Paul in Houston, TX wrote: WaltS48 wrote: On 4/9/20 1:48 PM, Paul in Houston, TX wrote: Snippy, snip, snip... Are you sure that the SMTP for AOL is identical to the SMTP for Verizon? smtp.aol.com for AOL smtp.verizon.net for Verizon That what I get from Thunderbird's account setup wizard. Exactly. We don't know what Frog is trying to do. Thanks for helping this 83 yr old beginner level technician solve a problem with his out-going mail situation. Here is what my Mail & Newsgroup Account Settings > Server Settings are: Verizon Server type - POP Mail Server Server Name: smpt.verizon.net Port:995 Default:995 User Name: My complete email address is listed here. Security Settings Connection Security: SSL/TLS Authentication method Normal password AOL Server type - POP Mail Server Server Name: mail.aol.com Port:995 Default:995 User Name: My complete email address is listed here. Security Settings Connection Security: SSL/TLS Authentication method Password transmitted insecurely Please Note: Both settings have worked for a year, and the Verizon setup suddenly stopped working. Those are the settings for receiving mail from each account. Since you're having trouble sending mail, you need to check the outgoing (SMTP) settings. This has been quite a long thread, but I think I recall somewhere that AOL and/or Verizon recently changed to requiring the full email address as username? In that case, it may be that you've changed the username for the incoming servers, but not for the outgoing ones. As I mentioned in a previous post, it's also possible that both accounts are attempting to use the same outgoing server configuration, but that they now should be using different usernames (even if the server address is the same) corresponding to the different email addresses. Only one SMTP server configuration will be default, so if both accounts have been left set to use the default server, one of them might be attempting to send mail using the other's address as the login. From Edit > Mail & Newsgroup Account Settings: - Select the AOL account in the left-hand panel and see what the "Outgoing Server (SMTP)" is set to near the bottom of the dialog. - Do the same for the Verizon account. - Select "Outgoing Server (SMTP)" in the left-hand panel and see which servers you have configured. If the AOL and Verizon accounts are both set to use the same server, that may be the problem. If not, double-check the settings for both servers: - Are all the addresses, ports and authentication details correct? - In particular, is the one used by the AOL account using the AOL email address as the username, and the one used by the Verizon account using the Verizon address as the username? I don't have an account with either AOL or Verizon, so can't help with specifics of the configuration for each, but I think others here have mentioned the necessary settings which are working for them. -- Mark. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
WaltS48 wrote: That is a very old support article. " Customers no longer have the option to keep their Verizon.net email address or extract their data to another service provider. All verizon.net email, calendar and address book content that was not migrated to AOL or moved to a third party email provider before December 15, 2017 has been deleted from our systems." So I must have migrated mine before December 15, 2017 and do remember getting the notification. Guess what happened today? I got the Outgoing server (SMTP) Server Password Required message when trying to send an email using my Verizon account. I entered the password and the email sent. I would suspect AOL is having server problems. We are having a pandemic and email traffic is up. I, too, have a verizon.net account that I migrated back in 2017 when I received the notice, and have had no problems (other than late-night maintenance outages). I just sent a test message from that account to one of my other accounts, and it went out quickly and arrived quickly with no error messages or prompts. My SM apparently does remember the correct password. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
WaltS48 wrote: That is a very old support article. " Customers no longer have the option to keep their Verizon.net email address or extract their data to another service provider. All verizon.net email, calendar and address book content that was not migrated to AOL or moved to a third party email provider before December 15, 2017 has been deleted from our systems." So I must have migrated mine before December 15, 2017 and do remember getting the notification. Guess what happened today? I got the Outgoing server (SMTP) Server Password Required message when trying to send an email using my Verizon account. I entered the password and the email sent. I would suspect AOL is having server problems. We are having a pandemic and email traffic is up. I, too, have a verizon.net account that I migrated back in 2017 when I received the notice, and have had no problems (other than late-night maintenance outages). I just sent a test message from that account to one of my other accounts, and it went out quickly and arrived quickly with no error messages or prompts. My SM apparently does remember the correct password. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher pbg translations, inc. "Russian Translations That Read Like Originals" http://pbg-translations.com -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
On 4/11/20 8:19 PM, Frog wrote: Frog wrote: As you probably noticed in one of my earlier messages, I sent a Test message to see if I was able to send a help message to this group. That message seemed to make it to this address. Thus I am now going to state my problem and hope somebody comes to my rescue. Some time ago I was required to move my server support to AOL from Verizon. I made all of the changes at that time and all has bee working without a problem until now...I presently cannot send a normal email message from my computer via SeaMonkey (mainly) or from Mozilla, All such attempts ends with a message as follows: Outgoing server (SMTP) Server Password Required box - Use Password Manager to remember the password. OK _ Cancel_ I Have not made any changes to any settings in either SeaMonkey or Mozilla since they originally set a long while ago. I then typed in my password and this is the next message that appeared. Login to account failed Login to server smtp.verizon.net with username .failed. I then clicked cancel and got this message. SeaMonkey Message - Test Status: Connected to smtp.verizon.net Progress Cancel The green bar after Progress never closes, so I clicked Cancel. I called AOL today and (after waiting for over 2 hours on the phone waiting for a human to pick up the phone, and another almost 3 hours today before someone picked up the phone. I told them about my problem and then I was told that I had a general help desk and that I needed to talk to a technician, This person then proceeded to tell me that I could not speak to a technician until I purchased a technical support plan ($14.99). After some wrangling, He said that having this plan was the only way to get technical help...he then offered my the first 30 days free. I gave in knowing that I needed help and that I could cancel the technical support plan before the end of the 30 day period. Well I wsthen on hold for another 3 hours when I finally got to speak to a technician. He said that he was going to have to delete all messages in my Inbox, Drafts, and Trash before he could work on the problem. He wanted to know whether I had a data backup plan...and I said no. the then said that I needed to backup these files before he did any work on my system. That is where he stopped helping me. (((Please note, I was on the phone yesterday evening waiting for 3 hours for somebody to help me...I was then cot off and got a recorded message that the office was closed for the day and that I could get help from the AOL help pages,) A long story for no help. I can receive downloads on my computer without any problem. I can click on web addresses and they work. Another action that did occur during my talk with the AOL technician was one of his showing me that a message could be sent through AOL and that it would work..and it did. Thus, the only thing not working on my computer is sending email messages via SeaMonkey or Mozilla. I would appreciate any help you send my way on this subject. Windows 10 - SeaMonkey 2.531 Frog Well, I now have the answer to all of the items covered in this thread and now must start on a new thread. I am going to bore you for a moment in order to help someone else who might be going through the problems I have been facing. So here goes the end of this thread: Part 1: I really thought that I was dealing with a virus or malware on my computer; but I didn't want accept this thought, since I have had my present virus scan software (WebRoot) on my system for years; and it has never let me down. As I stated in one of my messages, I did want to weed a virus or malware possibility out of the picture...thus, I did a complete scan of my entire system (6.5 hours of scanning); and no bad things were found on my system. I then sent a message to the WebRoot people, and they had me forward the results of my scan to them for analysis. They informed me, after their scan was completed, that my system did not have a virus or malware problem...it was completely clean. They suggested that I contact Verizon (which remains a part of my email address) for help. I thought about it and decided that a conversation with Verizon might take less that a few minutes; however, the wait to talk to somebody might take hours of waiting. I then turned to the internet for help. Part 2: The second part pertains to what I found on the internet. Here is that information: Verizon Email Retirement "Verizon has retired our (their) email service. We have completed our notifications regarding this change; and customers no longer have the option to keep their Verizon.net email address or extract and move their data to another service provider.(((I don't recall ever receiving a notification as stated above.))) Here is the web address where you might want to read more about this Verizon Email Retirement; https://www.verizon
Re: Not able to send messages.
Frog wrote: As you probably noticed in one of my earlier messages, I sent a Test message to see if I was able to send a help message to this group. That message seemed to make it to this address. Thus I am now going to state my problem and hope somebody comes to my rescue. Some time ago I was required to move my server support to AOL from Verizon. I made all of the changes at that time and all has bee working without a problem until now...I presently cannot send a normal email message from my computer via SeaMonkey (mainly) or from Mozilla, All such attempts ends with a message as follows: Outgoing server (SMTP) Server Password Required box - Use Password Manager to remember the password. OK _ Cancel_ I Have not made any changes to any settings in either SeaMonkey or Mozilla since they originally set a long while ago. I then typed in my password and this is the next message that appeared. Login to account failed Login to server smtp.verizon.net with username .failed. I then clicked cancel and got this message. SeaMonkey Message - Test Status: Connected to smtp.verizon.net Progress Cancel The green bar after Progress never closes, so I clicked Cancel. I called AOL today and (after waiting for over 2 hours on the phone waiting for a human to pick up the phone, and another almost 3 hours today before someone picked up the phone. I told them about my problem and then I was told that I had a general help desk and that I needed to talk to a technician, This person then proceeded to tell me that I could not speak to a technician until I purchased a technical support plan ($14.99). After some wrangling, He said that having this plan was the only way to get technical help...he then offered my the first 30 days free. I gave in knowing that I needed help and that I could cancel the technical support plan before the end of the 30 day period. Well I wsthen on hold for another 3 hours when I finally got to speak to a technician. He said that he was going to have to delete all messages in my Inbox, Drafts, and Trash before he could work on the problem. He wanted to know whether I had a data backup plan...and I said no. the then said that I needed to backup these files before he did any work on my system. That is where he stopped helping me. (((Please note, I was on the phone yesterday evening waiting for 3 hours for somebody to help me...I was then cot off and got a recorded message that the office was closed for the day and that I could get help from the AOL help pages,) A long story for no help. I can receive downloads on my computer without any problem. I can click on web addresses and they work. Another action that did occur during my talk with the AOL technician was one of his showing me that a message could be sent through AOL and that it would work..and it did. Thus, the only thing not working on my computer is sending email messages via SeaMonkey or Mozilla. I would appreciate any help you send my way on this subject. Windows 10 - SeaMonkey 2.531 Frog Well, I now have the answer to all of the items covered in this thread and now must start on a new thread. I am going to bore you for a moment in order to help someone else who might be going through the problems I have been facing. So here goes the end of this thread: Part 1: I really thought that I was dealing with a virus or malware on my computer; but I didn't want accept this thought, since I have had my present virus scan software (WebRoot) on my system for years; and it has never let me down. As I stated in one of my messages, I did want to weed a virus or malware possibility out of the picture...thus, I did a complete scan of my entire system (6.5 hours of scanning); and no bad things were found on my system. I then sent a message to the WebRoot people, and they had me forward the results of my scan to them for analysis. They informed me, after their scan was completed, that my system did not have a virus or malware problem...it was completely clean. They suggested that I contact Verizon (which remains a part of my email address) for help. I thought about it and decided that a conversation with Verizon might take less that a few minutes; however, the wait to talk to somebody might take hours of waiting. I then turned to the internet for help. Part 2: The second part pertains to what I found on the internet. Here is that information: Verizon Email Retirement "Verizon has retired our (their) email service. We have completed our notifications regarding this change; and customers no longer have the option to keep their Verizon.net email address or extract and move their data to another service provider.(((I don't recall ever receiving a notification as stated above.))) Here is the web address where you might want to read more about this Verizon Email Retirement; https://www.verizon.com/support/consumer/email I bel
Re: Not able to send messages.
Paul in Houston, TX wrote: WaltS48 wrote: On 4/9/20 1:48 PM, Paul in Houston, TX wrote: Snippy, snip, snip... Are you sure that the SMTP for AOL is identical to the SMTP for Verizon? smtp.aol.com for AOL smtp.verizon.net for Verizon That what I get from Thunderbird's account setup wizard. Exactly. We don't know what Frog is trying to do. Thanks for helping this 83 yr old beginner level technician solve a problem with his out-going mail situation. Here is what my Mail & Newsgroup Account Settings > Server Settings are: Verizon Server type - POP Mail Server Server Name: smpt.verizon.net Port:995 Default:995 User Name: My complete email address is listed here. Security Settings Connection Security: SSL/TLS Authentication method Normal password AOL Server type - POP Mail Server Server Name: mail.aol.com Port:995 Default:995 User Name: My complete email address is listed here. Security Settings Connection Security: SSL/TLS Authentication method Password transmitted insecurely Please Note: Both settings have worked for a year, and the Verizon setup suddenly stopped working. - The following (to the best of my ability to explain) is the answer to "We don't know what Frog is trying to do." Simply put, I am trying to recover my ability to send messages by-way-of Verizon. Here is a little more information on that subject. I have two methods for my mail...Verizon and AOL The AOL setup on my computer occurred when AOL was purchased by Verizon...I was a long time Verizon customer when this event occurred. I continued to use my old Verizon set-up for 99% of my activity on the internet...AOL is used only when Verizon is not working properly---like now. I an not able to send my personal messages thru the Verizon system for unknown reasons...that is what I'm trying to solve at this time. All other Verizon functions have not been affected by this outgoing mail situation until yesterday evening. We are now getting the "timed out message when we attempt to download our regular mail. In fact, this message will pass thru the Verizon mail setup. Until yesterday evening, I received all of my incoming mail via Verizon as I have always done in the past. This sudden loss of capability was not as a result of any changes I made to my system. I noted as I attempted to send a message via Verizon that it suddenly asked me for my password...when I typed that into the appropriate blank, it would immediately give me a second message that "Connection to server smpt.verizon.net timed out". Later on, this same message suddenly appeared when I was not involved in sending a message. At this point, I decided to do a complete virus scan of my computer (6.5 hours) and the scan found no problems. Well, I am now back to looking at my account setup. I have many questions as to whether establishing a new account will cause me to lose all of my Inbox/Saved messages etc. Should I put them in a safe place before taking such an action? I'm also in the process of researching exactly what steps must be taken to make this a successful action.. Also, I'm not sure if my making a new setup using the same information presently used would change anything. I am very uneasy to take any first step to solve this problem when the outcome could introduce more problems. Well, I believe that covers what my problem is and what my goal is...I want to be able to send and receive messages via my Verizon account. Let me know if you would like more details/information. Frog P.S. I have noticed the time out message showing up in more and different places. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: As you probably noticed in one of my earlier messages, I sent a Test message to see if I was able to send a help message to this group. That message seemed to make it to this address. Thus I am now going to state my problem and hope somebody comes to my rescue. Some time ago I was required to move my server support to AOL from Verizon. I made all of the changes at that time and all has bee working without a problem until now...I presently cannot send a normal email message from my computer via SeaMonkey (mainly) or from Mozilla, All such attempts ends with a message as follows: Outgoing server (SMTP) Server Password Required box - Use Password Manager to remember the password. OK _ Cancel_ I Have not made any changes to any settings in either SeaMonkey or Mozilla since they originally set a long while ago. I then typed in my password and this is the next message that appeared. Login to account failed Login to server smtp.verizon.net with username .failed. I then clicked cancel and got this message. SeaMonkey Message - Test Status: Connected to smtp.verizon.net Progress Cancel The green bar after Progress never closes, so I clicked Cancel. I called AOL today and (after waiting for over 2 hours on the phone waiting for a human to pick up the phone, and another almost 3 hours today before someone picked up the phone. I told them about my problem and then I was told that I had a general help desk and that I needed to talk to a technician, This person then proceeded to tell me that I could not speak to a technician until I purchased a technical support plan ($14.99). After some wrangling, He said that having this plan was the only way to get technical help...he then offered my the first 30 days free. I gave in knowing that I needed help and that I could cancel the technical support plan before the end of the 30 day period. Well I wsthen on hold for another 3 hours when I finally got to speak to a technician. He said that he was going to have to delete all messages in my Inbox, Drafts, and Trash before he could work on the problem. He wanted to know whether I had a data backup plan...and I said no. the then said that I needed to backup these files before he did any work on my system. That is where he stopped helping me. (((Please note, I was on the phone yesterday evening waiting for 3 hours for somebody to help me...I was then cot off and got a recorded message that the office was closed for the day and that I could get help from the AOL help pages,) A long story for no help. I can receive downloads on my computer without any problem. I can click on web addresses and they work. Another action that did occur during my talk with the AOL technician was one of his showing me that a message could be sent through AOL and that it would work..and it did. Thus, the only thing not working on my computer is sending email messages via SeaMonkey or Mozilla. I would appreciate any help you send my way on this subject. Windows 10 - SeaMonkey 2.531 Frog I now am receiving a constant stream of messages that reads as follows: SMTP server timed out I started to searching for an answer for why this message continued to show up. I found one message that lead me to believe that some type of bug was resident on my computer. I then decided to use my virus scan (Webroot Secure Anywhere) to find the problem. I started the complete computer scan and some six and a half hours later it informed me that no problems were found. Thus, back to looking for another possible answer for my sick computer. I did not find anything having to do with SeaMonkey, but I did find an item that seemed somewhat similar to the problem I am having (but involving Thunderbird) That article is "Can't Send Email: "SMTP Server Timed Out in Thunderbird" Error": https://www.convertmbox2pst.com/blog/smtp-server-timed-out-in-thunderbird/ My going to my Verizon mail system seems to activate this problem. Any Ideas as to what is going on with my computer? Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
WaltS48 wrote: On 4/9/20 1:48 PM, Paul in Houston, TX wrote: Snippy, snip, snip... Are you sure that the SMTP for AOL is identical to the SMTP for Verizon? smtp.aol.com for AOL smtp.verizon.net for Verizon That what I get from Thunderbird's account setup wizard. Exactly. We don't know what Frog is trying to do. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: My AOL account and my Verizon account have have always had two different passwords. My Verizon mail is the one I can't access to send a message. The AOL account will now let me send email messages. I don't have an account with either AOL or Verizon, so can't help with specifics of the configuration for each. However, seeing this, I wonder whether the accounts might both be configured to use the same SMTP server configuration? Even though the server details might be exactly the same for AOL and Verizon, you might need to ensure that your AOL address is used as the username when sending from your AOL address, and that the Verizon address is used as the username when sending from your Verizon address. Some servers only allow you to send mail from the address you used to log in. This may not have mattered if they previously allowed only the part before the "@" to be used, particularly if that was the same for both accounts, but it might matter now if they've changed that. Only one SMTP server configuration will be default, so if both accounts have been left set to use the default server, one of them might be attempting to send mail using the other's address as the login. From Edit > Mail & Newsgroup Account Settings: - Select the AOL account in the left-hand panel and see what the "Outgoing Server (SMTP)" is set to near the bottom of the dialog. - Do the same for the Verizon account. - Select "Outgoing Server (SMTP)" in the left-hand panel and see which servers you have configured. If the AOL and Verizon accounts are both set to use the same server, that may be the problem. If not, double-check the settings for both servers: - Are all the addresses, ports and authentication details correct? - In particular, is the one used by the AOL account using the AOL email address as the username, and the one used by the Verizon account using the Verizon address as the username? I might on completely the wrong track with this. There have been a lot of suggestions in this thread, so apologies if this has already been covered. -- Mark. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
On 4/9/20 1:48 PM, Paul in Houston, TX wrote: Frog wrote: David H. Durgee wrote: Frog wrote: David H. Durgee wrote: Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog Lost? Your email account might have been hacked like mine was a month ago. See if you can logon to AOL web mail with it. If not, follow their guidelines for a lost or stolen password to reclaim your account. Dave My AOL account and my Verizon account have have always had two different passwords. My Verizon mail is the one I can't access to send a message. The AOL account will now let me send email messages. Frog I don't know about you, but I have had my Verizon email address for a long time. When they passed things over to AOL in 2017 I had to login to AOL in the browser with my Verizon email address and password. I suggest you try logging onto AOL in the browser with your full Verizon email address as the username with your expected password. If it works, you know you have some sort of a configuration problem. If it does not work you might have been hacked. Dave Thanks for your help message. I am about pull my hair out at this point. I am not what you would call a tech person. I was using my computer without any difficulties when all of a sudden I could not send a message via my old original Verizon path. Before I go any further, I normally use SeaMonkey for most of my
Re: Not able to send messages.
Frog wrote: David H. Durgee wrote: Frog wrote: David H. Durgee wrote: Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog Lost? Your email account might have been hacked like mine was a month ago. See if you can logon to AOL web mail with it. If not, follow their guidelines for a lost or stolen password to reclaim your account. Dave My AOL account and my Verizon account have have always had two different passwords. My Verizon mail is the one I can't access to send a message. The AOL account will now let me send email messages. Frog I don't know about you, but I have had my Verizon email address for a long time. When they passed things over to AOL in 2017 I had to login to AOL in the browser with my Verizon email address and password. I suggest you try logging onto AOL in the browser with your full Verizon email address as the username with your expected password. If it works, you know you have some sort of a configuration problem. If it does not work you might have been hacked. Dave Thanks for your help message. I am about pull my hair out at this point. I am not what you would call a tech person. I was using my computer without any difficulties when all of a sudden I could not send a message via my old original Verizon path. Before I go any further, I normally use SeaMonkey for most of my computer activities. I have always been able to send
Re: Not able to send messages.
David H. Durgee wrote: Frog wrote: David H. Durgee wrote: Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog Lost? Your email account might have been hacked like mine was a month ago. See if you can logon to AOL web mail with it. If not, follow their guidelines for a lost or stolen password to reclaim your account. Dave My AOL account and my Verizon account have have always had two different passwords. My Verizon mail is the one I can't access to send a message. The AOL account will now let me send email messages. Frog I don't know about you, but I have had my Verizon email address for a long time. When they passed things over to AOL in 2017 I had to login to AOL in the browser with my Verizon email address and password. I suggest you try logging onto AOL in the browser with your full Verizon email address as the username with your expected password. If it works, you know you have some sort of a configuration problem. If it does not work you might have been hacked. Dave Thanks for your help message. I am about pull my hair out at this point. I am not what you would call a tech person. I was using my computer without any difficulties when all of a sudden I could not send a message via my old original Verizon path. Before I go any further, I normally use SeaMonkey for most of my computer activities. I have always been able to send and receive messages via SeaMo
Re: Not able to send messages.
Frog wrote: > David H. Durgee wrote: >> Frog wrote: >>> Frog wrote: Don Spam's Reckless Son wrote: > Frog wrote: >> Don Spam's Reckless Son wrote: >>> Frog wrote: WaltS48 wrote: > On 4/8/20 12:08 AM, Frog wrote: >> WaltS48 wrote: >>> >>> Wow! SeaMonkey 2.531. I missed a few versions. ;) >>> >>> Go to your Verizon accounts SMTP settings in Outgoing >>> Server(SMTP) Settings. >>> Click Edit. >>> Add the complete email address in the User Name: field. >>> >>> Seems to be a problem since yesterday. >> >> Thanks Walts48 for your response. >> >> I did as you suggested with the same old results...mt test >> message didn't leave my computer. Here is the window that I >> edited: >> >> >> >> SMPT Server >> >> Description: My complete Verizon Email Address was already in >> this box. >> >> Aerver Name: smtp.verizon.net >> >> Port: 465 Default: 465 >> >> Security and Authentication >> >> Connection security: SSL/TLS >> >> Authentication method: Normal password >> >> User Name: Was the first part of my email address up to the @ >> was changed to my complete email address. >> >> OK Cancel Help >> >> >> I hope that I made the change as you suggested. >> >> >> Frog >> >>> >> > > Looks good to me. It is what works in my Thunderbird's. > > Did you get a password prompt, entered the password and still > can't send an email? > Yes, I did get the password prompt request and I did enter my password---same results. >>> >>> Try port 587 which is STARTTLS, I saw that in a site telling people >>> how to use Thunderbird with AOL. If that does not work then you >>> fall back to 465 = SSL/TLS, which is what the other similar sites >>> were suggesting. >>> I have several accounts and the split is 50% : 50% between the two >>> variations. >>> >> I changed the port number to 587 as you suggested...the default >> remained 465. I attempted so send myself a message with the same >> results. I then (leaving the change in place) decided to change the >> Server Name from smpt.verizon.net to smpt.aol.com. I tried to send >> an email test message to myself. It appeared that the message was >> sent...the message never showed up in my inbox. I decided at this >> point to restore things back to the original setting pending >> conformation of my actions. >> > It looks like I got things backward, if you set "Connection security" > to STARTTLS then the Port gets set to 587 automatically. Setting it > back to SSL/TLS reverts to 465. That may be irrelevant if you > managed to send a message successfully, do you have another victim > you could send a message to and then ask if they got it? > Assuming you have managed to work out if you can send messages or > not, you can start looking at the input side of things. I sent you a > long response to your mozilla.general post a day or so, if you can't > retrieve messages you could have a look at that. > I have several email addresses so it is a lot easier to check what is > not working. > I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog >>> I have come to a conclusion...I believe Verizon has lost my password. I >>> am noticing that I am constantly being asked for my password when >>> sending a message via verizon.net. Even when I give them my password, >>> the message fails to send. Now I've got a new challenge...how do I get >>> Verizon on board with my password. Any help would be appreciated. >>> Frog >>> >> >> Lost? Your email account might have been hacked like mine was a month >> ago. >> >> See if you can logon to AOL web mail with it. If not, follow their >> guidelines for a lost or stolen password to reclaim your account. >> >> Dave > > My AOL account and my Verizon account have have always had two different > passwords. My Verizon mail is the one I can't access to send a message. > The AOL account will no
Re: Not able to send messages.
On 4/8/20 7:23 PM, Frog wrote: Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog This is the message I continue to see when I attempt to send amessage: Send Message Error Sending of the message failed. As error occurred while sending mail: Could not get password for smtp.verizon.net. The message was not sent. OK Do you have any thoughts what steps must be taken to fix this problem? Frog Make sure the Username is the full email address in your smtp.verizon.net outgoing server settings. When you get the error message you should be getting asked for the password, enter it and it should work. It worked for me with two different versions of Thunderbird. If it doesn't work try setting up the account in a new profile. Type about:profiles into the browser address bar. Click the "Create a New Profile" button. Read and understand the dialog window that pops up. Click the "Next" button. Enter a new profile name. Something like smtptest or verizontest. Click the "Finish" button. Click the "Launch profile in new browser". Open the Mail & Newsgroups window. Setup your Verizon email account and try sending a test email to another account, or the same account. -- OS: Ubuntu Linux 18.04LTS - Gnome Desktop https://www.thunderbird.net/en-US/get-involved/ https://give.thunderbird.net/en-US/ __
Re: Not able to send messages.
Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog This is the message I continue to see when I attempt to send amessage: Send Message Error Sending of the message failed. As error occurred while sending mail: Could not get password for smtp.verizon.net. The message was not sent. OK Do you have any thoughts what steps must be taken to fix this problem? Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
David H. Durgee wrote: Frog wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog Lost? Your email account might have been hacked like mine was a month ago. See if you can logon to AOL web mail with it. If not, follow their guidelines for a lost or stolen password to reclaim your account. Dave My AOL account and my Verizon account have have always had two different passwords. My Verizon mail is the one I can't access to send a message. The AOL account will now let me send email messages. Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: > Frog wrote: >> Don Spam's Reckless Son wrote: >>> Frog wrote: Don Spam's Reckless Son wrote: > Frog wrote: >> WaltS48 wrote: >>> On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: > > Wow! SeaMonkey 2.531. I missed a few versions. ;) > > Go to your Verizon accounts SMTP settings in Outgoing > Server(SMTP) Settings. > Click Edit. > Add the complete email address in the User Name: field. > > Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog > >>> >>> Looks good to me. It is what works in my Thunderbird's. >>> >>> Did you get a password prompt, entered the password and still >>> can't send an email? >>> >> Yes, I did get the password prompt request and I did enter my >> password---same results. >> > > Try port 587 which is STARTTLS, I saw that in a site telling people > how to use Thunderbird with AOL. If that does not work then you > fall back to 465 = SSL/TLS, which is what the other similar sites > were suggesting. > I have several accounts and the split is 50% : 50% between the two > variations. > I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. >>> It looks like I got things backward, if you set "Connection security" >>> to STARTTLS then the Port gets set to 587 automatically. Setting it >>> back to SSL/TLS reverts to 465. That may be irrelevant if you >>> managed to send a message successfully, do you have another victim >>> you could send a message to and then ask if they got it? >>> Assuming you have managed to work out if you can send messages or >>> not, you can start looking at the input side of things. I sent you a >>> long response to your mozilla.general post a day or so, if you can't >>> retrieve messages you could have a look at that. >>> I have several email addresses so it is a lot easier to check what is >>> not working. >>> >> I made the change you suggested (i.e. Changing the "Connection >> security" to STARTTLS and the port numbers changed to 587" as you said >> they would. >> I tried to send another test message and nothing happened. I then >> changed the Server Name from smpt.verizon.net to smpt.aol.com. and >> tried to send a message...and nothing at all happened. I then changed >> every thing back to the original settings. >> >> Yes, I did receive your earlier message and will be taking a look at >> it next. >> >> I continue to be very appreciative of your help...thank you very much. >> >> Frog >> > I have come to a conclusion...I believe Verizon has lost my password. I > am noticing that I am constantly being asked for my password when > sending a message via verizon.net. Even when I give them my password, > the message fails to send. Now I've got a new challenge...how do I get > Verizon on board with my password. Any help would be appreciated. > Frog > Lost? Your email account might have been hacked like mine was a month ago. See if you can logon to AOL web mail with it. If not, follow their guidelines for a lost or stolen password to reclaim your account. Dave ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog I have come to a conclusion...I believe Verizon has lost my password. I am noticing that I am constantly being asked for my password when sending a message via verizon.net. Even when I give them my password, the message fails to send. Now I've got a new challenge...how do I get Verizon on board with my password. Any help would be appreciated. Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Don Spam's Reckless Son wrote: Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. I made the change you suggested (i.e. Changing the "Connection security" to STARTTLS and the port numbers changed to 587" as you said they would. I tried to send another test message and nothing happened. I then changed the Server Name from smpt.verizon.net to smpt.aol.com. and tried to send a message...and nothing at all happened. I then changed every thing back to the original settings. Yes, I did receive your earlier message and will be taking a look at it next. I continue to be very appreciative of your help...thank you very much. Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. It looks like I got things backward, if you set "Connection security" to STARTTLS then the Port gets set to 587 automatically. Setting it back to SSL/TLS reverts to 465. That may be irrelevant if you managed to send a message successfully, do you have another victim you could send a message to and then ask if they got it? Assuming you have managed to work out if you can send messages or not, you can start looking at the input side of things. I sent you a long response to your mozilla.general post a day or so, if you can't retrieve messages you could have a look at that. I have several email addresses so it is a lot easier to check what is not working. -- spammo ergo sum, viruses courtesy of https://www.nsa.gov/malware/ ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Don Spam's Reckless Son wrote: Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. I changed the port number to 587 as you suggested...the default remained 465. I attempted so send myself a message with the same results. I then (leaving the change in place) decided to change the Server Name from smpt.verizon.net to smpt.aol.com. I tried to send an email test message to myself. It appeared that the message was sent...the message never showed up in my inbox. I decided at this point to restore things back to the original setting pending conformation of my actions. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try port 587 which is STARTTLS, I saw that in a site telling people how to use Thunderbird with AOL. If that does not work then you fall back to 465 = SSL/TLS, which is what the other similar sites were suggesting. I have several accounts and the split is 50% : 50% between the two variations. -- spammo ergo sum, viruses courtesy of https://www.nsa.gov/malware/ ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
On 4/8/20 9:11 AM, Frog wrote: WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. Try a new profile. -- OS: Ubuntu Linux 18.04LTS - Gnome Desktop https://www.thunderbird.net/en-US/get-involved/ https://give.thunderbird.net/en-US/ ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
WaltS48 wrote: On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? Yes, I did get the password prompt request and I did enter my password---same results. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
On 4/8/20 12:08 AM, Frog wrote: WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog Looks good to me. It is what works in my Thunderbird's. Did you get a password prompt, entered the password and still can't send an email? -- OS: Ubuntu Linux 18.04LTS - Gnome Desktop https://www.thunderbird.net/en-US/get-involved/ https://give.thunderbird.net/en-US/ ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Last night, I wrote: Under Tools | Password Manager, enter "verizon" in the search pane at top left and you should see an entry called "verizon.net" containing: mailbox://mail.verizon.net (mailbox://mail.verizon.net) prefix smtp://smtp.verizon.net (smtp://smtp.verizon.net) prefix smtp://smtp.verizon.net (smtp://smtp.verizon.net) prefix.verizon.net Obviously, the last one should read "pre...@verizon.net"; sorry about the typo. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMTP Server Description: My complete Verizon Email Address was already in this box. Server Name: smtp.verizon.net Port: 465 Default: 465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I have a verizon.net address, which I chose to retain two years ago when AOL began servicing the account (the other option was to accept the corresponding aol.com address). My settings are the same as yours, and they haven't stopped working (just tested). Under Tools | Password Manager, enter "verizon" in the search pane at top left and you should see an entry called "verizon.net" containing: mailbox://mail.verizon.net (mailbox://mail.verizon.net) prefix smtp://smtp.verizon.net (smtp://smtp.verizon.net) prefix smtp://smtp.verizon.net (smtp://smtp.verizon.net) prefix.verizon.net where "prefix" is the part of your email address before the "@" sign. I'm assuming you told SeaMonkey to remember your passwords; if not you'll have to enter your incoming and outgoing mail passwords for every transaction. If you click "Show Passwords" at the bottom right, all three should have the same password. Tech support will probably be unable to tell you your personal mail password, but if you can retrieve mail for this account, use that password (the one listed for "mailbox"). Case-sensitive, of course. SM's normal behavior when authentication fails (when a password is rejected by the server) is to prompt you to enter a new password or retry with the existing one. If it's not doing that, you can force it to do so by deleting the smtp entry in Password Manager and then trying to send mail from that account. When it prompts you, be sure to check the box telling SM to remember your password so it will create a new entry like the one you just deleted. HTH -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
WaltS48 wrote: Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. Thanks Walts48 for your response. I did as you suggested with the same old results...mt test message didn't leave my computer. Here is the window that I edited: SMPT Server Description: My complete Verizon Email Address was already in this box. Aerver Name: smtp.verizon.net Port: 465 Default:465 Security and Authentication Connection security: SSL/TLS Authentication method: Normal password User Name: Was the first part of my email address up to the @ was changed to my complete email address. OK Cancel Help I hope that I made the change as you suggested. Frog ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Not able to send messages.
Frog wrote: As you probably noticed in one of my earlier messages, I sent a Test message to see if I was able to send a help message to this group. That message seemed to make it to this address. Thus I am now going to state my problem and hope somebody comes to my rescue. Some time ago I was required to move my server support to AOL from Verizon. I made all of the changes at that time and all has bee working without a problem until now...I presently cannot send a normal email message from my computer via SeaMonkey (mainly) or from Mozilla, All such attempts ends with a message as follows: Outgoing server (SMTP) Server Password Required box - Use Password Manager to remember the password. OK _ Cancel_ I Have not made any changes to any settings in either SeaMonkey or Mozilla since they originally set a long while ago. I then typed in my password and this is the next message that appeared. Login to account failed Login to server smtp.verizon.net with username .failed. I then clicked cancel and got this message. SeaMonkey Message - Test Status: Connected to smtp.verizon.net Progress Cancel The green bar after Progress never closes, so I clicked Cancel. I called AOL today and (after waiting for over 2 hours on the phone waiting for a human to pick up the phone, and another almost 3 hours today before someone picked up the phone. I told them about my problem and then I was told that I had a general help desk and that I needed to talk to a technician, This person then proceeded to tell me that I could not speak to a technician until I purchased a technical support plan ($14.99). After some wrangling, He said that having this plan was the only way to get technical help...he then offered my the first 30 days free. I gave in knowing that I needed help and that I could cancel the technical support plan before the end of the 30 day period. Well I wsthen on hold for another 3 hours when I finally got to speak to a technician. He said that he was going to have to delete all messages in my Inbox, Drafts, and Trash before he could work on the problem. He wanted to know whether I had a data backup plan...and I said no. the then said that I needed to backup these files before he did any work on my system. That is where he stopped helping me. (((Please note, I was on the phone yesterday evening waiting for 3 hours for somebody to help me...I was then cot off and got a recorded message that the office was closed for the day and that I could get help from the AOL help pages,) A long story for no help. I can receive downloads on my computer without any problem. I can click on web addresses and they work. Another action that did occur during my talk with the AOL technician was one of his showing me that a message could be sent through AOL and that it would work..and it did. Thus, the only thing not working on my computer is sending email messages via SeaMonkey or Mozilla. I would appreciate any help you send my way on this subject. Windows 10 - SeaMonkey 2.531 Frog Wow! SeaMonkey 2.531. I missed a few versions. ;) Go to your Verizon accounts SMTP settings in Outgoing Server(SMTP) Settings. Click Edit. Add the complete email address in the User Name: field. Seems to be a problem since yesterday. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
