Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization? Thanks, in advance, for suggestions, pointers to tutorial material, and advice. I have tried every suggestion made in response to this query thus far and I still can't get rid of the update error message originally referenced. As previously mentioned in the thread, SM did finally get updated but the error message remains. Could the problem have originated because by a leftover entry in the registry from SM v.2.30 that the upgrade to v.2.33.1 didn't remove? If so, how does one identify such a registry entry and get it deleted? If this isn't the cause, what could it be? --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote on 7/19/2015 12:05 AM: George wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization? Thanks, in advance, for suggestions, pointers to tutorial material, and advice. Just a hunch. Look in your profile for a file named parent.lock. Delete that file and try the install once again. George Interesting idea. I tried deleting 'parent.lock' but it didn't fix the problem. In the process of locating the 'parent.lock' file I did notice that I have both a 'prefs' file and a 'prefs-1' file. Could this mean anything given the problem I am having? Just a stab in the dark ... close SM. Rename prefs.js and prefs-1.js to prefs.js.bak and prefs-1.js.bak. Try the update. Also, do you have more than one profile? -- Ed Mullen http://edmullen.net/ Did you hear about the cow that liked jazz? It mooed indigo. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Ed Mullen wrote: HenriK wrote on 7/19/2015 12:05 AM: George wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization? Thanks, in advance, for suggestions, pointers to tutorial material, and advice. Just a hunch. Look in your profile for a file named parent.lock. Delete that file and try the install once again. George Interesting idea. I tried deleting 'parent.lock' but it didn't fix the problem. In the process of locating the 'parent.lock' file I did notice that I have both a 'prefs' file and a 'prefs-1' file. Could this mean anything given the problem I am having? Just a stab in the dark ... close SM. Rename prefs.js and prefs-1.js to prefs.js.bak and prefs-1.js.bak. Try the update. Also, do you have more than one profile? Thanks for the suggestion. In the browser mode, nothing changed after renaming the 'prefs' and 'prefs-1' files as you suggested. After doing this, the update still wouldn't load despite several system re-boots. In the e-mail mode, I was prompted to establish a new e-mail account, something I didn't do as I want to keep the existing profile, e-mail files, bookmarks, etc. This PC has two user accounts, each with their own passwords and both set up as 'administrator' accounts. Each user has their own SM profile and SM password. User 1's SM account has always worked fine and does not have an e-mail account. User 2's SM account has e-mail set up and is the one with the problem. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
George wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization? Thanks, in advance, for suggestions, pointers to tutorial material, and advice. Just a hunch. Look in your profile for a file named parent.lock. Delete that file and try the install once again. George Interesting idea. I tried deleting 'parent.lock' but it didn't fix the problem. In the process of locating the 'parent.lock' file I did notice that I have both a 'prefs' file and a 'prefs-1' file. Could this mean anything given the problem I am having? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Burry wrote: On 17.07.15 4:41, HenriK wrote: Daniel wrote: On 15/07/2015 12:33 PM, HenriK wrote: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Snip I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. You name what what I tried to describe: some program - in this case, the SM upgrade process - has left an 'in-use flag' alive. If that is the case, how does one get rid of the unwanted 'in-use flag'? Multiple reboots of the PC didn't solve the problem. Henrik, it might be a bit drastic but have you tried completely deleting SM (but leaving your profile in place), then used a registry cleaner to remove any bits left-over by the removal and then done a complete re-install of SM?? Of course, before trying this, download a complete new copy of whatever the latest version of SM that you like is and, better safe than sorry, copy or back-up your profile. Thanks for the comment. I have, in fact, already deleted SM twice and reinstalled it and that didn't fix the problem. The problem with using a registry cleaner is that one needs to know what one is looking for. My past experience is that most registry cleaners aren't particularly discriminating and often delete things one doesn't want deleted (I have had bad experience in that regard). Accordingly, their use has to be handled in a very precise way to avoid problems. The problem remains, assuming I am looking for some odd bit of SM code remaining in the registry, what is it I need to look for? I would had hoped someone from the SM development team might chime in with some pointers on what I should be looking for. I use revo uninstall to really clean the system of trash, be it files, directories or registery items. Of course, save/backup your profile. My experience with Revo is mixed and I find it too aggressive and frequently insufficiently discriminating. I.e., one needs to know what one needs to protect in the registry and what one is looking for that is causing the problem at hand. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. What is the best way to deal with this problem that won't cause me to lose any of the existing profile data (bookmarks, mail files, etc.)and other customization? Thanks, in advance, for suggestions, pointers to tutorial material, and advice. Just a hunch. Look in your profile for a file named parent.lock. Delete that file and try the install once again. George ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
On 15/07/2015 12:33 PM, HenriK wrote: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Snip I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. You name what what I tried to describe: some program - in this case, the SM upgrade process - has left an 'in-use flag' alive. If that is the case, how does one get rid of the unwanted 'in-use flag'? Multiple reboots of the PC didn't solve the problem. Henrik, it might be a bit drastic but have you tried completely deleting SM (but leaving your profile in place), then used a registry cleaner to remove any bits left-over by the removal and then done a complete re-install of SM?? Of course, before trying this, download a complete new copy of whatever the latest version of SM that you like is and, better safe than sorry, copy or back-up your profile. -- Daniel User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 SeaMonkey/2.32 Build identifier: 20141218225909 or User agent: Mozilla/5.0 (X11; Linux x86_64; rv:36.0) Gecko/20100101 SeaMonkey/2.33 Build identifier: 20150215202114 ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
On 17.07.15 4:41, HenriK wrote: Daniel wrote: On 15/07/2015 12:33 PM, HenriK wrote: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Snip I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. You name what what I tried to describe: some program - in this case, the SM upgrade process - has left an 'in-use flag' alive. If that is the case, how does one get rid of the unwanted 'in-use flag'? Multiple reboots of the PC didn't solve the problem. Henrik, it might be a bit drastic but have you tried completely deleting SM (but leaving your profile in place), then used a registry cleaner to remove any bits left-over by the removal and then done a complete re-install of SM?? Of course, before trying this, download a complete new copy of whatever the latest version of SM that you like is and, better safe than sorry, copy or back-up your profile. Thanks for the comment. I have, in fact, already deleted SM twice and reinstalled it and that didn't fix the problem. The problem with using a registry cleaner is that one needs to know what one is looking for. My past experience is that most registry cleaners aren't particularly discriminating and often delete things one doesn't want deleted (I have had bad experience in that regard). Accordingly, their use has to be handled in a very precise way to avoid problems. The problem remains, assuming I am looking for some odd bit of SM code remaining in the registry, what is it I need to look for? I would had hoped someone from the SM development team might chime in with some pointers on what I should be looking for. I use revo uninstall to really clean the system of trash, be it files, directories or registery items. Of course, save/backup your profile. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Daniel wrote: On 15/07/2015 12:33 PM, HenriK wrote: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Snip I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. You name what what I tried to describe: some program - in this case, the SM upgrade process - has left an 'in-use flag' alive. If that is the case, how does one get rid of the unwanted 'in-use flag'? Multiple reboots of the PC didn't solve the problem. Henrik, it might be a bit drastic but have you tried completely deleting SM (but leaving your profile in place), then used a registry cleaner to remove any bits left-over by the removal and then done a complete re-install of SM?? Of course, before trying this, download a complete new copy of whatever the latest version of SM that you like is and, better safe than sorry, copy or back-up your profile. Thanks for the comment. I have, in fact, already deleted SM twice and reinstalled it and that didn't fix the problem. The problem with using a registry cleaner is that one needs to know what one is looking for. My past experience is that most registry cleaners aren't particularly discriminating and often delete things one doesn't want deleted (I have had bad experience in that regard). Accordingly, their use has to be handled in a very precise way to avoid problems. The problem remains, assuming I am looking for some odd bit of SM code remaining in the registry, what is it I need to look for? I would had hoped someone from the SM development team might chime in with some pointers on what I should be looking for. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote on 15/07/2015 04:44: Ray_Net wrote: John Duncan wrote on 14/07/2015 18:09: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. That's why I always loved that program ``Unlocker 1.9.2,'' before it was bundled with spyware :/ Perhaps 1.9.2 from here http://filehippo.com/download_unlocker/ Thanks for the Unlocker lead. I had never heard of this utility and it sounds like a most useful utility. I downloaded it and installed it. Unfortunately, it couldn't find anything wrong to fix. As previously mentioned and although I am not sufficiently knowledgeable enough be certain about what has gone wrong, I continue to suspect that that the problem has been caused by the SM v.2.33.1 upgrade process leaving some bit of something in the Win7 registry that it should have deleted as part of the v.2.33.1 upgrade. Assuming I identified the source of the problem, how do I find this odd bit of code and get rid of it? I did not know that this program detect locked file. I have it installed (1.9.1) on my pc. And I found a locked file by another way (perhaps the application who need it unlocked) then in Explorer, I do a right-clik on it - then choose Unlocker ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. That's why I always loved that program ``Unlocker 1.9.2,'' before it was bundled with spyware :/ Fixed that issue beautifully. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
John Duncan wrote on 14/07/2015 18:09: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. That's why I always loved that program ``Unlocker 1.9.2,'' before it was bundled with spyware :/ Perhaps 1.9.2 from here http://filehippo.com/download_unlocker/ ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Ray_Net wrote: John Duncan wrote on 14/07/2015 18:09: Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. That's why I always loved that program ``Unlocker 1.9.2,'' before it was bundled with spyware :/ Perhaps 1.9.2 from here http://filehippo.com/download_unlocker/ Thanks for the Unlocker lead. I had never heard of this utility and it sounds like a most useful utility. I downloaded it and installed it. Unfortunately, it couldn't find anything wrong to fix. As previously mentioned and although I am not sufficiently knowledgeable enough be certain about what has gone wrong, I continue to suspect that that the problem has been caused by the SM v.2.33.1 upgrade process leaving some bit of something in the Win7 registry that it should have deleted as part of the v.2.33.1 upgrade. Assuming I identified the source of the problem, how do I find this odd bit of code and get rid of it? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Rick Merrill wrote: HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. You name what what I tried to describe: some program - in this case, the SM upgrade process - has left an 'in-use flag' alive. If that is the case, how does one get rid of the unwanted 'in-use flag'? Multiple reboots of the PC didn't solve the problem. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote on 07/12/2015 4:58 PM: Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. Knowing nothing about the issue, I am reminded of times when I had to reboot the whole computer because some program had left an in-use flag on a file that a program needed and only a reboot would clear it. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Paul B. Gallagher wrote: HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. I am really confused. Win7 Home Task Manager consistently indicates no SM is running after a deinstall of v.2.30. Fortunately, my profile info was left untouched by the v.2.30 deinstall process. BUT, I still get the error message that the v.2.33.1, the newest version won't install because another copy of SM (version not stated) is running. After clicking past the error message window, however, I find that v.2.33.1 has, in fact, been installed. How do I get rid of this nuisance error message? Although I have been around since the MS-DOS days and don't really understand much about any Windows version after W98, I can't help but wonder if some odd bid of something has been left by the SM v.2.30 deinstall process in the registry or some other obscure place or that the v.2.33.1 install mechanism code fails to do something it was supposed to do. Again, any ideas on how to get rid of the nuisance error message and what is causing this problem? Thanks, in advance for pointers to tutorials, and any suggestions or advice. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote: Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Precisely that advice has been given many times in this forum by authoritative experts, just as you say. Worth a try, once you've shut down all copies/versions of SM. If you still get the error message even when WTM says you're clear, post back. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Thanks for the thought. I looked in Task Manager and didn't see anything beyond the single copy I thought I was running. I wonder if the problem could be caused by some stray bit of material lurking in the registry? If I tell Control Panel to deinstall SeaMonkey, my understanding is that the profile, mail, bookmarks, etc., do NOT get deleted. Is that a correct understanding? If so, might a SM deinstallation and installation of the most recent SM version solve my problem? Or, would a deinstallation/new installation create more trouble? Thanks, in advance, for your counsel. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ??? Paul B. Gallagher wrote: HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. Yes! I suffered the same problem for a long time - unable to discover why, yes a hidden copy of Seamonkey was still cranking according to Ubuntu Processor display - as a matter of fact several Seamonkey timers were running. With a short amount of time they did time out a new Seamonkey process could be started - no harm done. Just a nuisance! Yet since updating to sm v2.33.1 it seems the problem is gone. At the same time I am sure many updates took place for Ubuntu Linux. Which update actually ended the problem I don't know. But it seems gone now for at least 2-3 months. I am running Ubuntu Linux 12.04LTS updated, now a Windozz system user complaint of the same bug, so I suggest the nuisance is more Seamonkey related, than OS related. But who knows? -- The Best To You Yours, M.Ross All Rights Reserved ~~~ The Ends Of Gov't Can Be Viewed In Graveyards. ---end-of-message--- sm - ONLY AT VFEmail! - Use our Metadata Mitigator to keep your email out of the NSA's hands! $24.95 ONETIME Lifetime accounts with Privacy Features! 15GB disk! No bandwidth quotas! Commercial and Bulk Mail Options! ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SeaMonkey Update Fails Because A 2nd Copy Is Running ???
HenriK wrote: In trying to update a copy of SM v.2.30 to the latest version on a Win7Home Premium PC, the update fails and an error message is returned claiming a 2nd version of SM is running. After a file-by-file search using Windows Explorer, I couldn't find any evidence of a 2nd copy of SM but I wasn't clear about what evidence I should have been looking for. Try looking at the Processes tab of Windows Task Manager (CTRL-SHIFT-ESC). Do you see any SeaMonkeys there? This sometimes occurs when SM doesn't shut down correctly. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
