Re: [OSM-talk] twitter handling

2011-09-08 Thread David Earl

On 08/09/2011 16:16, Matthias Meisser wrote:

The @OpenStreetMap account has over 6000 followers (although a good
number are certainly spam) and I would like to see a bit more posting
than when there is a blog posting and the occasional retweet. So
interesting press coverage or uses of OSM, etc.


Think this should be part of a reinitiate the complete news processing
of our community (news at twitter, blogs, diaries, wiki,
newsletters,...).


@osmblogs tweets all the postings made to 
http://blogs.openstreetmap.org/ if that's what you want.


David



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Re: [OSM-talk] twitter handling

2011-09-08 Thread SteveC

On 9/8/2011 11:30 AM, Frederik Ramm wrote:

Hi,

On 09/08/2011 05:20 PM, SteveC wrote:

* Chicken and egg. No OSM answers supplied today - so why would there be
lots of questions?


+1 to Mikel: Let's answer questions by pointing people to our existing 
support infrastructure; not by trying to create another support 
infrastructure (one of the disadvantages of which is that after a few 
hours no second person will profit from the answer given because it is 
not archived).


To *encourage* people to use twitter as a support medium would be 
detrimental.



Personally I want the OSM attitude to be "that's a fun idea, let's try
it". This costs us basically nothing


You're free to answer tweets like anyone else is free to do, and 
indeed does already. That doesn't cost anything indeed. Setting up a 
project that bundles peoples' time by enticing them to take part in 
your fun idea will ONLY cost us nothing if these people were NOT using 
their time to help OSM before. If, on the other hand, by giving 
twitter users the impression that they will be personally cared for if 
they just shout out their problems, you create an atmosphere where 
experienced OSMers will spend much more time to personally tend to 
such questions (because participation is drawn away from media like 
help.osm.org where answers are archived and because new users are not 
encouraged to search for answers in these well-redacted media), then 
this does indeed lower the overall quality of service we can provide 
because our resources are limited.


I suppose it's a sign of the project's maturity that we discuss rather 
than solve problems.


Steve

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Re: [OSM-talk] twitter handling

2011-09-08 Thread Frederik Ramm

Hi,

On 09/08/2011 05:20 PM, SteveC wrote:

* Chicken and egg. No OSM answers supplied today - so why would there be
lots of questions?


+1 to Mikel: Let's answer questions by pointing people to our existing 
support infrastructure; not by trying to create another support 
infrastructure (one of the disadvantages of which is that after a few 
hours no second person will profit from the answer given because it is 
not archived).


To *encourage* people to use twitter as a support medium would be 
detrimental.



Personally I want the OSM attitude to be "that's a fun idea, let's try
it". This costs us basically nothing


You're free to answer tweets like anyone else is free to do, and indeed 
does already. That doesn't cost anything indeed. Setting up a project 
that bundles peoples' time by enticing them to take part in your fun 
idea will ONLY cost us nothing if these people were NOT using their time 
to help OSM before. If, on the other hand, by giving twitter users the 
impression that they will be personally cared for if they just shout out 
their problems, you create an atmosphere where experienced OSMers will 
spend much more time to personally tend to such questions (because 
participation is drawn away from media like help.osm.org where answers 
are archived and because new users are not encouraged to search for 
answers in these well-redacted media), then this does indeed lower the 
overall quality of service we can provide because our resources are limited.


Bye
Frederik

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Re: [OSM-talk] twitter handling

2011-09-08 Thread Mikel Maron


> It turns out a lot of people use it, and Facebook, and there will be more. To 
> ignore them is silly.
>
>I agree, I think it's being out of touch with reality to ignore
>Twitter and Facebook, whether or not it's the best medium or what you
>personally think of it. And the comment comparing this to sending
>people out to pubs is absurd; one is (fairly easily) technically
>feasible, while the other is highly impractical. We can always point
>people to relevant ML threads, wiki pages, help questions, etc.
>
>
+1. The number of people who's first entry to the Internet is Twitter and 
Facebook is huge.

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Re: [OSM-talk] twitter handling

2011-09-08 Thread Josh Doe
> On Sep 8, 2011, at 1:40, Frederik Ramm  wrote:
>> On 09/08/11 01:20, SteveC wrote:
>>> There are a bunch of people asking things on twitter about OSM that we
>>> miss.
>>
>> I don't think that we should encourage that. Call me old-fashioned but to me 
>> this is as if you were saying: "There's a lot of people asking things in 
>> pubs about OSM that we miss. I'm looking for a solution."
>>
>> The solution is getting people to ask the questions they have not in the pub 
>> but on the lists, in the forums, on IRC, or on help.osm.org, instead of 
>> spreading our limited capacities even thinner.

On Thu, Sep 8, 2011 at 10:19 AM, Steve Coast  wrote:
> I don't think you're part of the twitter generation then Fred :-)
>
> It turns out a lot of people use it, and Facebook, and there will be more. To 
> ignore them is silly.

I agree, I think it's being out of touch with reality to ignore
Twitter and Facebook, whether or not it's the best medium or what you
personally think of it. And the comment comparing this to sending
people out to pubs is absurd; one is (fairly easily) technically
feasible, while the other is highly impractical. We can always point
people to relevant ML threads, wiki pages, help questions, etc.

-Josh

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Re: [OSM-talk] twitter handling

2011-09-08 Thread Chris Fleming

On 08/09/2011 16:20, SteveC wrote:

Chris

* Remote searches aren't guaranteed to be accurate. Therefore you're 
probably missing posts. I do all the time.
* There are lots of search terms, OSM, openstreetmap, #openstreetmap, 
open streetmap, open street map ... Therefore you're probably missing 
posts.
* Chicken and egg. No OSM answers supplied today - so why would there 
be lots of questions?


Personally I want the OSM attitude to be "that's a fun idea, let's try 
it". This costs us basically nothing, if it doesn't work we can kill 
it. With a bit of luck though, it will result in more mapping.


I didn't mean my comments as criticism, I actually think it's a good 
thing to setup, so count me in. I'm already vaguely doing this and it 
seems so are others, so having a more co-ordinated approach is a good 
thing. Especially if we can filter out stuff.


Cheers
Chris



On 9/8/2011 8:43 AM, Chris Fleming wrote:

On 08/09/2011 00:20, SteveC wrote:
There are a bunch of people asking things on twitter about OSM that 
we miss. Or people saying nice things that we should be retweeting.


I'm looking for a solution. Mozilla has this:

http://support.mozilla.com/en-US/army-of-awesome

and I'm in touch with them to see if the src is available.



I have a saved openstreetmap twitter search and keep an eye on it. I 
think only twice I've actually replied to people looking for help on 
opensteetmap most of it's people talking about osm or various bots.


Have I missed something here?

Although I can't see setting up the mozilla army of awesome doing any 
harm, although excluding various OSM bots will be needed. Helping 
people into the community isn't a bad thing; most people won't signup 
the first time they land on the openstreetmap page, and once they've 
signed up it may be some time before they edit. One regular at our 
Edinburgh meetups signed up after seeing a talk I did, but didn't 
start to edit for 2 years.


So, using channels to remind people and about OSM and give them a 
gentle push in the right direction won't do any harm; and a 
professional use of twitter is just part of that.


The @OpenStreetMap account has over 6000 followers (although a good 
number are certainly spam) and I would like to see a bit more posting 
than when there is a blog posting and the occasional retweet. So 
interesting press coverage or uses of OSM, etc.




Cheers
Chris




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Re: [OSM-talk] twitter handling

2011-09-08 Thread SteveC

Chris

* Remote searches aren't guaranteed to be accurate. Therefore you're 
probably missing posts. I do all the time.
* There are lots of search terms, OSM, openstreetmap, #openstreetmap, 
open streetmap, open street map ... Therefore you're probably missing posts.
* Chicken and egg. No OSM answers supplied today - so why would there be 
lots of questions?


Personally I want the OSM attitude to be "that's a fun idea, let's try 
it". This costs us basically nothing, if it doesn't work we can kill it. 
With a bit of luck though, it will result in more mapping.


Steve

On 9/8/2011 8:43 AM, Chris Fleming wrote:

On 08/09/2011 00:20, SteveC wrote:
There are a bunch of people asking things on twitter about OSM that 
we miss. Or people saying nice things that we should be retweeting.


I'm looking for a solution. Mozilla has this:

http://support.mozilla.com/en-US/army-of-awesome

and I'm in touch with them to see if the src is available.



I have a saved openstreetmap twitter search and keep an eye on it. I 
think only twice I've actually replied to people looking for help on 
opensteetmap most of it's people talking about osm or various bots.


Have I missed something here?

Although I can't see setting up the mozilla army of awesome doing any 
harm, although excluding various OSM bots will be needed. Helping 
people into the community isn't a bad thing; most people won't signup 
the first time they land on the openstreetmap page, and once they've 
signed up it may be some time before they edit. One regular at our 
Edinburgh meetups signed up after seeing a talk I did, but didn't 
start to edit for 2 years.


So, using channels to remind people and about OSM and give them a 
gentle push in the right direction won't do any harm; and a 
professional use of twitter is just part of that.


The @OpenStreetMap account has over 6000 followers (although a good 
number are certainly spam) and I would like to see a bit more posting 
than when there is a blog posting and the occasional retweet. So 
interesting press coverage or uses of OSM, etc.




Cheers
Chris




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Re: [OSM-talk] twitter handling

2011-09-08 Thread Matthias Meisser
Am Donnerstag, den 08.09.2011, 15:43 +0100 schrieb Chris Fleming:

> I have a saved openstreetmap twitter search and keep an eye on it. I 
> think only twice I've actually replied to people looking for help on 
> opensteetmap most of it's people talking about osm or various bots.
> 
Similar for me, cause I monitor Twitter for news headlines.

> The @OpenStreetMap account has over 6000 followers (although a good 
> number are certainly spam) and I would like to see a bit more posting 
> than when there is a blog posting and the occasional retweet. So 
> interesting press coverage or uses of OSM, etc.

Think this should be part of a reinitiate the complete news processing
of our community (news at twitter, blogs, diaries, wiki,
newsletters,...).

bye
Matthias
(user:!i!)


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Re: [OSM-talk] twitter handling

2011-09-08 Thread Chris Fleming

On 08/09/2011 00:20, SteveC wrote:
There are a bunch of people asking things on twitter about OSM that we 
miss. Or people saying nice things that we should be retweeting.


I'm looking for a solution. Mozilla has this:

http://support.mozilla.com/en-US/army-of-awesome

and I'm in touch with them to see if the src is available.



I have a saved openstreetmap twitter search and keep an eye on it. I 
think only twice I've actually replied to people looking for help on 
opensteetmap most of it's people talking about osm or various bots.


Have I missed something here?

Although I can't see setting up the mozilla army of awesome doing any 
harm, although excluding various OSM bots will be needed. Helping people 
into the community isn't a bad thing; most people won't signup the first 
time they land on the openstreetmap page, and once they've signed up it 
may be some time before they edit. One regular at our Edinburgh meetups 
signed up after seeing a talk I did, but didn't start to edit for 2 years.


So, using channels to remind people and about OSM and give them a gentle 
push in the right direction won't do any harm; and a professional use of 
twitter is just part of that.


The @OpenStreetMap account has over 6000 followers (although a good 
number are certainly spam) and I would like to see a bit more posting 
than when there is a blog posting and the occasional retweet. So 
interesting press coverage or uses of OSM, etc.




Cheers
Chris

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e: m...@chrisfleming.org
w: www.chrisfleming.org



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Re: [OSM-talk] twitter handling

2011-09-08 Thread Steve Coast
I don't think you're part of the twitter generation then Fred :-)

It turns out a lot of people use it, and Facebook, and there will be more. To 
ignore them is silly.

Steve

stevecoast.com

On Sep 8, 2011, at 1:40, Frederik Ramm  wrote:

> Hi,
> 
> On 09/08/11 01:20, SteveC wrote:
>> There are a bunch of people asking things on twitter about OSM that we
>> miss.
> 
> I don't think that we should encourage that. Call me old-fashioned but to me 
> this is as if you were saying: "There's a lot of people asking things in pubs 
> about OSM that we miss. I'm looking for a solution."
> 
> The solution is getting people to ask the questions they have not in the pub 
> but on the lists, in the forums, on IRC, or on help.osm.org, instead of 
> spreading our limited capacities even thinner.
> 
>> Or people saying nice things that we should be retweeting.
> 
> Why should we? "RT JoeRandomStudent: OSM rulez" - I don't see how this 
> should do anything but waste time.
> 
> Bye
> Frederik
> 
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Re: [OSM-talk] twitter handling

2011-09-08 Thread Martin Koppenhoefer
2011/9/8 Mike N :
>  Retweeting can be automated by keywords in your twitter client, and doesn't
> have to waste time.


well, would waste the time of who reads it ;-)

Actually not all #osm tweets seem to be related to Openstreetmap, at
least currently there is a lot about a concert hall: "Someone convince
me: Why is it worthwhile to attend a concert at the new #OSM? Give me
your top three reasons." etc.
http://twitter.com/#!/search?q=%23OSM


RT JoeRandomStudent: #OSM rulez

cheers,
Martin

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Re: [OSM-talk] twitter handling

2011-09-08 Thread Robert Kaiser

SteveC schrieb:

I'm looking for a solution. Mozilla has this:

http://support.mozilla.com/en-US/army-of-awesome

and I'm in touch with them to see if the src is available.


The code is available for sure, and AFAIK with a permissive license (BSD 
or such). I connected Steve with the person at Mozilla responsible for 
that feature, he'll surely send a pointer to where the code is. :)


Robert Kaiser


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Re: [OSM-talk] twitter handling

2011-09-08 Thread Mike N

On 9/8/2011 4:40 AM, Frederik Ramm wrote:

Hi,

On 09/08/11 01:20, SteveC wrote:

There are a bunch of people asking things on twitter about OSM that we
miss.


I don't think that we should encourage that. Call me old-fashioned but
to me this is as if you were saying: "There's a lot of people asking
things in pubs about OSM that we miss. I'm looking for a solution."

The solution is getting people to ask the questions they have not in the
pub but on the lists, in the forums, on IRC, or on help.osm.org, instead
of spreading our limited capacities even thinner.


 To the twitterheads, Twitter is "the Internet".  They won't go poking 
around, looking for which of the 4 or more help media (all of which 
require a signup sequence) to post a question.   Perhaps we're saying 
the same thing we say about Facebook logins: if you're a twitterhead, we 
don't want you.



Or people saying nice things that we should be retweeting.


Why should we? "RT JoeRandomStudent: OSM rulez" - I don't see how
this should do anything but waste time.


  Retweeting can be automated by keywords in your twitter client, and 
doesn't have to waste time.   Normally retweeting  would highlight 
Twitter trending topics, but I'll admit that the number involved in OSM 
is so low it wouldn't trigger any Twitter trending topics.  But I still 
can't resist retweeting to this list:


"RT JoeRandomStudent: #OSM rulez"


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Re: [OSM-talk] twitter handling

2011-09-08 Thread Frederik Ramm

Hi,

On 09/08/11 01:20, SteveC wrote:

There are a bunch of people asking things on twitter about OSM that we
miss.


I don't think that we should encourage that. Call me old-fashioned but 
to me this is as if you were saying: "There's a lot of people asking 
things in pubs about OSM that we miss. I'm looking for a solution."


The solution is getting people to ask the questions they have not in the 
pub but on the lists, in the forums, on IRC, or on help.osm.org, instead 
of spreading our limited capacities even thinner.



Or people saying nice things that we should be retweeting.


Why should we? "RT JoeRandomStudent: OSM rulez" - I don't see how 
this should do anything but waste time.


Bye
Frederik

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