TB hanging while receiving messages from POP3 server

2004-07-05 Thread Jim McMaster
I have been evaluating TB for two weeks, and have found a show-stopper that will 
prevent my using it.  I am using TB 2.11.02 on Windows XP Home.  I use ZoneAlarm Pro 
5.0.590.043 as a firewall, use a LinkSys wireless router for the home network, and 
connect to comcast.net through a cable modem.

TB checks for email every five minutes.  Every so often, as in 3-4 times per day, the 
Connection Centre shows all bytes of all emails received, 1 second estimated time 
left, and just stops.  The log shows all emails received, but TB never closes the 
connection.  I can close Connection Centre, delete the task, abort all tasks, but next 
time the Connection Centre opens, the same receive task shows with the same stats and 
time remaining.  Apparently, TB is unable to stop the hung task. 

If I could just kill it, the problem would not be so severe, but when I try to exit 
TB, I get a popup telling me tasks are still active, and do I want to exit when they 
finish.  Whether I click YES, NO or ABORT, the popup goes away, and TB does not exit.  
I cannot start new processes, like the Task Manager.  If task manager is already open, 
and I try to End Task on TB, the task manager hangs.  If I try to LogOff or shut down 
Windows, I get the same popup as if I tried to exit TB.

The only solution I have found is the reset button.  I cannot afford to do that to my 
system 3-4 times per day.

Does anyone have a solution for this?  Or do I need to try again to find a replacement 
for Outlook Express?
-- 
Jim McMaster  
mailto:[EMAIL PROTECTED]


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Re: TB hanging while receiving messages from POP3 server

2004-07-05 Thread Paul Cartwright

On Monday, July 5, 2004, 12:41 PM, you wrote:

JM> I have been evaluating TB for two weeks, and have found a
JM> show-stopper that will prevent my using it.  I am using TB 2.11.02
JM> on Windows XP Home.  I use ZoneAlarm Pro 5.0.590.043 as a firewall,
JM> use a LinkSys wireless router for the home network, and connect to
JM> comcast.net through a cable modem.

hi Jim,
we have a similar setup, except my Linksys router is not wireless. I do
use XP Home, I do have Comcast cablemodem, and a router, and I do use
Avast, AVG and ( your personal preference for firewall goes here). I
won't beat a dead horse except to say to look in the TBUDL archives (
check the HELP menu- see FAQ) for Zone alarm and TB. Zone alarm is known
to cause major issues with TB. Period.
I have used Kerio, tpf ( tiny personal firewall) and I now use Mcafee.
dump Zonealarm, try another firewall and then TB will be very happy.


JM> Does anyone have a solution for this?  Or do I need to try
JM> again to find a replacement for Outlook Express?

oh, and I set my mail for 8 minutes. I think anything under 10 minutes
will keep you logged in, where it won't have to send username & password
back to the POP3 server..


-- 
 Paul
Using The Bat! v2.12 Beta/7 on Windows XP 5.1 Build 2600
Service Pack 1
Jun2004 (4.1.418)  (avast! version number)
0427-2 (04.07.2004) (avast! DB version number)
4.1.418 (avast! plugin version number)
  



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Re: TB hanging while receiving messages from POP3 server

2004-07-05 Thread Nick Dutton
Hello Jim,

Monday, July 5, 2004, 18:04, you wrote:
JM>> I have been evaluating TB for two weeks, and have found a
JM>> show-stopper that will prevent my using it.  I am using TB 2.11.02
JM>> on Windows XP Home.  I use ZoneAlarm Pro 5.0.590.043 as a firewall,
JM>> use a LinkSys wireless router for the home network, and connect to
JM>> comcast.net through a cable modem.

PC> I won't beat a dead horse except to say to look in the TBUDL
PC> archives ( check the HELP menu- see FAQ) for Zone alarm and TB.
PC> Zone alarm is known to cause major issues with TB. Period.

I've been a ZA user for a long time and have been quite skeptical of
some of the "dump ZA" solutions to various problems, but...

...I recently had similar issues (power-off-reset) with POPFile that
I eventually traced solidly to ZA Pro 5.x.

For a full-price product I think that they are bit "relaxed" when it
comes to looking after non mass-market products like TB! and POPFile.

For what it's worth, I'm happily trialling Outpost at the moment
although I do miss a few of ZA Pro's features.


-- 
 Nick

Using TheBat!: v2.11.02 on Windows XP 5.1 Build 2600
Service Pack 1




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Re: TB hanging while receiving messages from POP3 server

2004-07-05 Thread The Janitor
Jim

> If I could just kill it, the problem would not be so severe, but when I 
> try to exit TB, I get a popup telling me tasks are still active, and do 
> I want to exit when they finish.  Whether I click YES, NO or ABORT, the 
> popup goes away, and TB does not exit.  I cannot start new processes, 
> like the Task Manager.  If task manager is already open, and I try to 
> End Task on TB, the task manager hangs.  If I try to LogOff or shut down 
> Windows, I get the same popup as if I tried to exit TB.
> 
> The only solution I have found is the reset button.  I cannot afford to 
> do that to my system 3-4 times per day.

I'm getting exactly the same symptoms here.

> Or do I need to try again to find a replacement...

As much as it hurts to say this, I'm doing just that. I've been using TB! for about 
four years and am getting disillusioned with the way development is going. I don't 
need the more esoteric features of TB! but I *do* need stability. There is always that 
nagging doubt about whether my message base will be there when 'switch on'.

-- 
Best regards
 
William 



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Re: TB hanging while receiving messages from POP3 server

2004-07-05 Thread Nick Dutton
Hello William,

Monday, July 5, 2004, 19:07, you wrote:
>> The only solution I have found is the reset button.  I cannot afford to
>> do that to my system 3-4 times per day.

TJ> I'm getting exactly the same symptoms here.

>> Or do I need to try again to find a replacement...

TJ> As much as it hurts to say this, I'm doing just that. I've
TJ> been using TB! for about four years and am getting disillusioned
TJ> with the way development is going. I don't need the more esoteric
TJ> features of TB! but I *do* need stability.

I know what you mean, but having had to be away from TB! for weeks at
a time in the past year instability seems to be the way of the world -
but also coupled with an abject lack of features and no soul (sorry
getting OT here).

Thinking back, perhaps it's just that over the years I've resolved my
apps to the most reliable and have forgotten what pain many other
windows users go through every day?


-- 
 Nick

Using TheBat!: v2.11.02 on Windows XP 5.1 Build 2600
Service Pack 1




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Re: TB hanging while receiving messages from POP3 server

2004-07-05 Thread SyP
Hello Jim,
 
You wrote on 2004.07.05., 18:41:

Jim> I use ZoneAlarm Pro 5.0.590.043 as a firewall

I bet ZoleAlarm is the culprit there.
Please try to do a mail check with Zonealarm disabled.
As I heard on lot of mailing lists, ZA's known to create mysterious
network problems with Windows NT/2000/XP, while perhaps being a good
firewall choice for the 95/98/ME Windows line.

Cheers, SyP
-- 
If at first you don't succeed, try a shorter bungee.



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Re: TB hanging while receiving messages from POP3 server

2004-07-06 Thread Jim McMaster
On Monday, July 5, 2004, 11:04:04 AM, Paul Cartwright wrote:


> On Monday, July 5, 2004, 12:41 PM, you wrote:

JM>> I have been evaluating TB for two weeks, and have found a
JM>> show-stopper that will prevent my using it.  

> Zone alarm is known
> to cause major issues with TB. Period.

I checked their website, and they report problems when ZoneAlarm and an antivirus 
program both check email attachments for viruses.  I had both enabled.  I turned off 
McAfee's checking, and had no problems for a day.  Now I have disabled ZoneAlarm's 
checking and re-enabled McAfee's to see what happens.  I will report findings in a 
couple of days.

Thanks to all who responded.  TB has some annoying quirks, but it still is better than 
the alternatives I have seen.
-- 
Jim McMaster
mailto:[EMAIL PROTECTED]


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Re: TB hanging while receiving messages from POP3 server

2004-07-12 Thread Jim McMaster
On Tuesday, July 6, 2004, 9:16:40 AM, Jim McMaster wrote:

> On Monday, July 5, 2004, 11:04:04 AM, Paul Cartwright wrote:


>> On Monday, July 5, 2004, 12:41 PM, you wrote:

JM>>> I have been evaluating TB for two weeks, and have found a
JM>>> show-stopper that will prevent my using it.  

>> Zone alarm is known
>> to cause major issues with TB. Period.

> I checked their website, and they report problems when ZoneAlarm
> and an antivirus program both check email attachments for viruses. 
> I had both enabled.  I turned off McAfee's checking, and had no
> problems for a day.  Now I have disabled ZoneAlarm's checking and
> re-enabled McAfee's to see what happens.  I will report findings in
> a couple of days.

Final report on this.  With ZoneAlarm's attachment checking turned off and McAfee's 
turned on, I still got lockups.  I deinstalled ZA and installed a trial of McAfee 
Personal Firewall.  TB froze once, but at least I was able to kill it successfully 
through the Task Manager.  Looks like ZA was indeed the culprit.
-- 
Jim McMaster
mailto:[EMAIL PROTECTED]


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Re[2]: TB hanging while receiving messages from POP3 server

2004-07-05 Thread Denever
Hello Nick & Jim

Monday, July 5, 2004, 7:29:02 PM, you wrote:

ND> Hello Jim,

ND> Monday, July 5, 2004, 18:04, you wrote:
JM>>> I have been evaluating TB for two weeks, and have found a
JM>>> show-stopper that will prevent my using it.  I am using TB 2.11.02
JM>>> on Windows XP Home.  I use ZoneAlarm Pro 5.0.590.043 as a firewall,
JM>>> use a LinkSys wireless router for the home network, and connect to
JM>>> comcast.net through a cable modem.

PC>> I won't beat a dead horse except to say to look in the TBUDL
PC>> archives ( check the HELP menu- see FAQ) for Zone alarm and TB.
PC>> Zone alarm is known to cause major issues with TB. Period.

TB with AVG7 plugin, Outpost, Spyblocker here on various comps. Notebooks and
desktops, all with XP pros. Asus wireless router, ADSL modem.  The TB
should be in the trusted apps list in Outpost. NO problems here...


-- 
Best regards,
 Denevermailto:[EMAIL PROTECTED]



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