Re: [SlimDevices: Touch] I hate SB Touch

2011-05-15 Thread JJZolx

earwaxer9;631466 Wrote: 
> Now that I think of it... Since Logitech bought Squeeze there really
> hasnt been the rate of development and refinement that you would expect
> from a company as advanced as Logitech.

That's not a new observation. Actually, it didn't start when Logitech
bought Squeezebox. At first, there was a flurry of activity, they added
a number of new developers for the product line, and made some nice
enhancements. Unfortunately, the product was derailed by a succession
of poor marketing managers and the resultant mediocre sales. Now, there
are maybe two or three full-time people left, plus whatever time some of
the former developers can squeeze in when they're not working on other
projects. QA resources have also been slashed, which can be seen in the
many problems with the recent 7.5.3 and 7.5.4 releases.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-15 Thread earwaxer9

Now that I think of it... Since Logitech bought Squeeze there really
hasnt been the rate of development and refinement that you would expect
from a company as advanced as Logitech. I'm a tech geek type of guy so I
like the challenge that comes with the tremendous flexibility built into
these devices. The software side of things still has a very "open
source" flavor. Thats endearing in a way, but there are many consumers
who, rightly so, expect more.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-06 Thread Letten

thomaskristensen;629305 Wrote: 
> Of course Apple makes mistakes as does everybody. But after having
> migrated from Windows computers to Macs, my monthly computer
> maintenance time has dropped to nearly zero as opposed to the up to ten
> hours I could spend on that with Windows computers. I'm not saying Mac's
> are better, I'm just saying I spend less time tending to computer
> problems than I ever done before.

My maintenance of windows has also dropped to zero after upgrading to
Windows 7. My oldest laptop (6 years old) got a new lease on life this
way and it only cost me 50$.

I'm running Windows 7 at work and we have 4 PC's running Windows 7 at
home and I can say there is no maitenance a part from Adobe bugging me
to update flash every second week. 

Please don't compare a 5 year old Windows XP computer with a brand new
Mac running brand new OS. Windows 7 is every bit as good as OSX.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-06 Thread mbg

thomaskristensen;629730 Wrote: 
> Funny, I don't feel limited in any possible way by my Macs.
> 
> Cheers,
> Thomas

That's what Corolla owners say about Corollas :) j/k...


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-06 Thread thomaskristensen

Funny, I don't feel limited in any possible way by my Macs.

Cheers,
Thomas


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-06 Thread Soulkeeper

thomaskristensen;629305 Wrote: 
> my monthly computer maintenance time has dropped to nearly zero as
> opposed to the up to ten hours I could spend on that with Windows
> computers.

When I was younger, I broke Windows all the time, too. After having
learned to follow the "If it ain't broke don't fix it" rule, I don't
spend much time maintaining Windows.

The genious of Apple, is that they don't give their users anything to
fix (i.e. break) in the first place. Limited functionality always leads
to increased stability.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread thomaskristensen

Of course Apple makes mistakes as does everybody. But after having
migrated from Windows computers to Macs, my monthly computer
maintenance time has dropped to nearly zero as opposed to the up to ten
hours I could spend on that with Windows computers. I'm not saying Mac's
are better, I'm just saying I spend less time tending to computer
problems than I ever done before.

And I still think Logitechs QA sucks big time...

Cheers,
Thomas


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread copperstate

erland;629279 Wrote: 
> 
> ...
> I don't expect everything to work on a computer but I do expect
> everything to work on a music streaming device like the Squeezebox, the
> Logitech quality assurance have a lot of improvement potential if they
> are just willing to spend the necessary resources on it.
> ...

+1 

I have bought three SBs so far and had to have two of them replaced
directly after purchase (that is a 67% failure rate btw).  I sure hope
Logitech will wake up someday and realize the untapped potential in the
SB division (and then fund it properly). After all, who needs mice etc
for tablet computers (e.g.)?


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread erland

aubuti;629196 Wrote: 
> 
> But seriously, companies much larger than Logitech (including one
> beginning with the letter M) have a long history of releasing software
> updates that create new problems. That doesn't make it right, but I
> would think it would influence your expectations.
> 
I usually try to avoid defending Microsoft, I really don't like their
junk, but from a quality assurance perspective they are pretty
impressive. Sure, there are a lot of bugs but when you think about the
various hardware and software environment it has to work in you realize
it's impossible for them to test every possible hardware and software
combination. It's also based on the fact that you more or less have to
install a lot of third party stuff on top of the operating system to be
able to use it for something, so that increases the risk that some third
party software breaks something. 

Instead of quality assurance, their main problem is that their
operating system has been fundamentally written from the bottom up to
be easy to break when installing a lot of third party stuff.

slate;629259 Wrote: 
> and the iFruit never makes mistakes?!
> well they do not want to admit to then
> 
They do, but the bugs gets less visible for a number of reasons:
- Less functionality: The operating system and applications are focused
on what most people need and not bloatware based on what every possible
user might need in some kind of situation.
- Less users: Less people that will run the system and find bugs.
- Proper integration of third party apps: Installation of third party
applications based on the fact that separate applications should
neither share configuration nor binaries.
- Less hardware variants: They only allow installation on their own
hardware which they've verified the software against, this makes the
quality assurance a lot easier.

Their focus on simplicity and trouble free system is the thing that
really does it for me, I've never been able to accomplish a fast
computer that just works on a Windows or Linux desktop so far, Linux
fulfills the speed requirements but you tend to pretty quickly end up
manually editing configuration files or searching on Internet how to
attach some new hardware. I'm still using Linux on one of my desktops
but that's mainly used for development.

thomaskristensen;629193 Wrote: 
> When I get a message that an upgrade to my system is available, I assume
> the upgrade will improve my system, not break it. I think its fair to
> expect a company the size of Logitech is able to do some kind of
> testing before deploying upgrades to customers.
> 
> Call me naive, but I expect any and all software upgrades to be of high
> quality. Otherwise the vendor isn't doing their job IMHO.
> 
I don't expect everything to work on a computer but I do expect
everything to work on a music streaming device like the Squeezebox, the
Logitech quality assurance have a lot of improvement potential if they
are just willing to spend the necessary resources on it.

Their problem is similar to Microsoft, they don't have control of the
environment, especially they don't have control of the computer
hardware and/or software SBS is running on and the tagging software and
file encoding software people use. 

However, I do expect firmware releases and mysqueezebox.com releases to
be rock solid because that's an environment they do have full control of
and should be able to test properly. There have been way too many
problems related to mysqueezebox.com during the last 1-2 years,
especially in Europe.

Still, many of the bugs that exists are related to some specific
environment or configuration and doesn't affect all users.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread slate

and the iFruit never makes mistakes?!
well they do not want to admit to then


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread aubuti

Okay, then amend my earlier statement to "naïve with a good sense of
self-deprecating humor and irony".


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread thomaskristensen

aubuti;629196 Wrote: 
> Okay: you're naïve.  :-)
> 
> But seriously, companies much larger than Logitech (including one
> beginning with the letter M) have a long history of releasing software
> updates that create new problems. That doesn't make it right, but I
> would think it would influence your expectations.

Which is exactly why I don't touch Microsoft products and run only
Apple hardware and software :-P

Cheers,
Thomas


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread Michael Herger
> some logs are reporting timeouts from fab4.squeezenetwork.com
>
> strangely, it's not only mysqeezebox.com malfunctioning, but this 'old'
> website also... weird.

it's just another name for the same server.

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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread garym

aubuti;629196 Wrote: 
> Okay: you're naïve.  :-)
> 
> But seriously, companies much larger than Logitech (including one
> beginning with the letter M) have a long history of releasing software
> updates that create new problems. That doesn't make it right, but I
> would think it would influence your expectations.

I work with companies that have tens of thousands of employees all
using computers of some sort and they are typically at least two years
behind employing "new and improved" Microsoft Windows products. Too
many people with too many unexpected problems, to be an early adopter
of updates.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread magnumpat

some logs are reporting timeouts from fab4.squeezenetwork.com

strangely, it's not only mysqeezebox.com malfunctioning, but this 'old'
website also... weird.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread aubuti

thomaskristensen;629193 Wrote: 
> Call me naive, but I expect any and all software upgrades to be of high
> quality.
Okay: you're naïve.  :-)

But seriously, companies much larger than Logitech (including one
beginning with the letter M) have a long history of releasing software
updates that create new problems. That doesn't make it right, but I
would think it would influence your expectations.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-04 Thread thomaskristensen

When I get a message that an upgrade to my system is available, I assume
the upgrade will improve my system, not break it. I think its fair to
expect a company the size of Logitech is able to do some kind of
testing before deploying upgrades to customers.

Call me naive, but I expect any and all software upgrades to be of high
quality. Otherwise the vendor isn't doing their job IMHO.

Cheers,
Thomas


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread ghostrider

You've had a Touch for a year and you haven't figured not to update a
working system until it's proven in production for some period of time?
Turn off the option in SBS that automatically notifies you that an
upgrade is available. Then you won't get the upgrade message!


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread aubuti

or roll it back to whatever version you were using before the update.
See http://downloads.slimdevices.com, the same site where you'll find
the nightly builds of 7.6.0 beta.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread thomaskristensen

I forgot to say that I use my own SB server on a Mac Mini Server. It has
worked flawlessly until last weeks update.

I'll see if I can figure out how to install 7.6 beta.

Cheers,
Thomas


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread JJZolx

Mysqueezebox.com is a bust. Never worked reliably, never will.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread garym

nicolas75;629019 Wrote: 
> FWIW, I had the same feeling after installing 7.5.3
> Same thing with 7.5.4 release candidate
> Many people experienced the same thing.
> 
> Before throwing it through the window, I decided to try 7.6 beta
> Now almost everything is ok.
> I don't use any plugin, only SBS server on a laptop, or TinySBS with a
> usb stick.
> I avoid direct connection to mysqueezebox.com which is not reliable.
> 
> In my opinion, Logitech should have kept 7.5.2 until 7.6 is official.

And I agree on using SbS. I always connect to my own SbS and things are
generally rock solid.


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread garym

are you connected only to mysqueezebox.com? I assume so.  There have
been some problems this week with mysb.com (outages, etc.). So probably
not related to your touch at all.  But if you decide to trash it, I'll
pay the postage to ship it to my house ;-)


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Re: [SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread nicolas75

thomaskristensen;629012 Wrote: 
> I've had my SB Touch for nearly a year. It has worked ok most of the
> time. I listen to internet radio all day long, from I get up in the
> morning till I go to bed in the evening. Last week the SBT insisted on
> installing an update. I accepted and since then the SBT has been
> broken.
> 
> I turn it on in the morning. It plays ok for maybe a couple of hours,
> then it turns itself off. I turn it on again, it plays for three
> minutes or so, then turns off. Rinse and repeat until I unplug it and
> plug it in again. Then it can play for some time again before the whole
> thing repeats itself.
> 
> There are no sleep timers set, no wake up alarms or anything like that
> set. There is nothing wrong with my network either. It's all in the SBT
> and whatever the h... kind of crap update was installed on it.
> 
> I am very close to simply ditch it. Life is just too short.
> 
> /rant off
> 
> /Thomas

FWIW, I had the same feeling after installing 7.5.3
Same thing with 7.5.4 release candidate

Before throwing it through the window, I decided to try 7.6 beta
Now almost everything is ok.
I don't use any plugin, only SBS server on a laptop, or TinySBS with a
usb stick.
I avoid direct connection to mysqueezebox.com which is not reliable.

In my opinion, Logitech should have kept 7.5.2 until 7.6 is official.


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[SlimDevices: Touch] I hate SB Touch

2011-05-03 Thread thomaskristensen

I've had my SB Touch for nearly a year. It has worked ok most of the
time. I listen to internet radio all day long, from I get up in the
morning till I go to bed in the evening. Last week the SBT insisted on
installing an update. I accepted and since then the SBT has been
broken.

I turn it on in the morning. It plays ok for maybe a couple of hours,
then it turns itself off. I turn it on again, it plays for three
minutes or so, then turns off. Rinse and repeat until I unplug it and
plug it in again. Then it can play for some time again before the whole
thing repeats itself.

There are no sleep timers set, no wake up alarms or anything like that
set. There is nothing wrong with my network either. It's all in the SBT
and whatever the h... kind of crap update was installed on it.

I am very close to simply ditch it. Life is just too short.

/rant off

/Thomas


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