Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-07-07 Thread Andrés Muñiz Piniella
Sorry working link... hopefully

http://www.openclipart.org/detail/148519/offer-help-with-computers-by-andresmp

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-07-06 Thread andres
Hello,

I've been working on the lines as to how to help out in a local way. 

http://www.openclipart.org/detail/148519/

I did this clumsy flyer and was thinking of posting it on post office,
bakers,tescos, etc.

I deliberately did not mention operating system, ubuntu, windows or any
other software. The idea is that I can help out in what I can but I can
be a lot more helpful if they let me show them open source alternatives:
be it libre office, ubuntu, gramps, ... screen shots shown are programs
that might be recognizable for users of other platforms: writer,
spreadsheet, gant, ancestry, ...   

I'm open to suggestions but I just want to get it out the door.

By the way. How cool is inkscape combined with open clip art?

 
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Por favor, no imprimas este correo.


El Fri, 24-06-2011 a las 14:51 +, Andy Smith escribió:
 Hello,
 
 On Fri, Jun 24, 2011 at 03:26:43PM +0100, Laura Czajkowski wrote:
  I also for non techy meet ups, bit of fun and getting to know the folks
  on the List/IRC the Ubuntu UK community! Be it a pub, Geeknic, Bowling
  or outing of some sort.
 
 I think this is a good idea also.
 
 Cheers,
 Andy


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-07-06 Thread Chris Rowson
On Jul 6, 2011 11:20 PM, andres andre...@gmail.com wrote:

 Hello,

 I've been working on the lines as to how to help out in a local way.

 http://www.openclipart.org/detail/148519/

 I did this clumsy flyer and was thinking of posting it on post office,
 bakers,tescos, etc.

 I deliberately did not mention operating system, ubuntu, windows or any
 other software. The idea is that I can help out in what I can but I can
 be a lot more helpful if they let me show them open source alternatives:
 be it libre office, ubuntu, gramps, ... screen shots shown are programs
 that might be recognizable for users of other platforms: writer,
 spreadsheet, gant, ancestry, ...

 I'm open to suggestions but I just want to get it out the door.

 By the way. How cool is inkscape combined with open clip art?


I get error file not found?

Chris
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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-25 Thread Yorvyk
On Fri, 24 Jun 2011 20:24:51 +0100
Carlos Ferreira carlosemferre...@gmail.com wrote:

 The UK team should be talking to Universities and other public services,
 doing advocacy and trying to figure out what the obstacles to the adoption
 of free software are, and how they can be overcome. In fact, it's something
 I'd like to do myself.
 
The problem with this idea is that you have to find somebody with influence who 
is willing to listen to some oik that's just wandered in off the street and is 
telling them their IT strategy is wrong.  That's how it was described to me by 
a senior IT bod at a council.  His suggestion was that Canonical need to be 
doing this sort of thing with professional 'sales' people.  Also the philosophy 
of Open Source doesn't really wash,  what’s needed is numbers in Pounds 
Stirling.
He also pointed out that there is no single point of attack when trying to get 
FLOSS into these places.  As an example, when he put forward Open Office.  One 
of the excuses given was that people were familiar with Microsoft Office and 
that was what they got taught at college.  The college says it teaches MS 
Office because that's what industry uses.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-25 Thread alan c

On 25/06/11 11:45, Yorvyk wrote:

On Fri, 24 Jun 2011 20:24:51 +0100 Carlos
Ferreiracarlosemferre...@gmail.com  wrote:


The UK team should be talking to Universities and other public
services, doing advocacy and trying to figure out what the
obstacles to the adoption of free software are, and how they can
be overcome. In fact, it's something I'd like to do myself.


The problem with this idea is that you have to find somebody with
influence who is willing to listen to some oik that's just wandered
in off the street and is telling them their IT strategy is wrong.
That's how it was described to me by a senior IT bod at a council.
His suggestion was that Canonical need to be doing this sort of
thing with professional 'sales' people.  Also the philosophy of
Open Source doesn't really wash,  what’s needed is numbers in
Pounds Stirling. He also pointed out that there is no single point
of attack when trying to get FLOSS into these places.  As an
example, when he put forward Open Office.  One of the excuses given
was that people were familiar with Microsoft Office and that was
what they got taught at college.  The college says it teaches MS
Office because that's what industry uses.


Try:
UK Government policy strategy (9 March 2011)
'Government ICT Strategy'
http://www.cabinetoffice.gov.uk/resource-library/uk-government-ict-strategy-resources 


or shortened
http://bit.ly/e6Xpb2
Download in a format of choice including 'Open Office Text'

Interesting contents.
Unlike the strategy on similar subject over the previous 4 years which 
did not get much use I think, this strategy imposes *mandatory* open 
standards.


'To allow for greater interoperability, openness and reuse of ICT 
solutions, the Government will establish a suite of agreed and 
mandatory open technical standards' (12 months)


'The adoption of compulsory open standards will help government to 
avoid lengthy vendor lock-in'


'The Government will also put an end to the oligopoly of large 
suppliers that monopolise its ICT provision'


Also the strategy will directly affect the jobs and careers of IT 
senior workers:


'Government will appoint SROs with the expectation that they will stay 
in post until an appropriate break in the life of an ICT 
project/programme, to reduce the risk of project failure'


Might concentrate the mind somewhat?

When did you last see such words in a Government document?

Also, I asked my local councillor if the (my) Council uses software 
libre in any form. The response at first greatly disheartened me, it 
referred me direct to the IT department on grounds of the Councillor's 
self declared ignorance. However I then was offered and accepted an 
invitation to be shown round IT and discovered to my delight that 
there was massive use of Suse Enterprise Server,  everything was in 
VMs, and there was a known number of legacy apps held on (windows), 
although the office staff still mostly used xp.


I  then felt much better.

The individual Councillor's lack of self confidence with anything 
computers is typical of most people. I am working on this individual 
. and anyone else who I can get to listen!!


Marketing can be an indirect process. If every one saw or heard the 
word Ubuntu every day, they would begin to accept it as a normal part 
of life, even though they might not be using it.


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-25 Thread Chris Rowson
 The problem with this idea is that you have to find somebody with influence 
 who is willing to listen to some oik that's just wandered in off the street 
 and is telling them their IT strategy is wrong.

You hit the nail on the head there. It's true. In their minds, why
would an 'IT professional' listen to a person who more often than not
is 'an enthusiastic volunteer'?

A more useful way to go about promoting corporate adoption of Ubuntu
may be to create a website featuring businesses and Government
agencies who have *already* adopted Ubuntu. Look what Google do here
with Google Apps:
http://www.google.com/apps/intl/en-GB/customers/index.html The
Ubuntu-UK team could make an effort to maintain something similar. It
seems to me to be a more realistic and achievable objective.

Businesses are much more likely to be swayed by their peers, rather
than someone who has 'wandered in off the street' as you say.

Chris

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread alan c

On 24/06/11 10:11, Alan Pope wrote:

As a team we do stuff for the Ubuntu. Most of this stuff is based on
ideas a few people have had within the team. This includes:-

* Support
* Advocacy
* Promotion
* Events

I figured it's time to get some fresh ideas.

So, simple question:-

As a team, what should we be doing within the UK?

What would be really good is to just brainstorm, get a bunch of ideas,
NOT debate each one into the ground, just come up with ideas, the
details can follow later.

Here's my starter for 10.

UK Team should seek monetary sponsorship from companies and
individuals, and invest that sponsorship money in Ubuntu related
projects and events in the UK

Your turn.

Al.


1) Mention or talk about Ubuntu at least once per day to someone who 
uses Windows. Not in a pushy way, but maybe almost in passing. It 
raises awareness about an alternative for Windows.


2) The next step is to create an eager need in the potential customer. 
We do not have to do much for this because I think MS is often working 
for us in this regard.




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell
personally I think we should be getting companies to sponsor stuff, but 
I don't think we should be holding money at all. If we want to do 
something that needs money get someone to pay for it directly, that cuts 
out a heap of problems and lets us do pretty much the same things.


One thing I really want to do is a series of installfests at 
universities. If you have a local university, or are at one, then please 
do get in touch with their computing society (usually through the 
student union) and see if they can arrange an installfest. This would 
need them to find a suitable room for a few hours, announce it to the 
students and then we can get a few people who know what they are doing, 
plus a bunch of CDs to hand out and get Ubuntu installed and running for 
students. I have tried to contact the Oxford and Cambridge societies and 
some of the London universities but we need to get this out to all the 
places we can. This isn't limited to universities of course, any FE 
colleges or schools or whatever that want to join in can do so.


This kind of links with the raceonline stuff too.

Alan.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread john beddard
Start a Social Enterprise that supports Ubuntu LoCo set up and
operation. Including support for promotional materials and partner
training. Then make this a template for further Social Enterprise start
ups.

I will contact Teesside, Durham and Newcastle Unis about installfest
idea. Although will have to wait until the students return after
summer-time.

John

On Fri, 2011-06-24 at 10:11 +0100, Alan Pope wrote:
 As a team we do stuff for the Ubuntu. Most of this stuff is based on
 ideas a few people have had within the team. This includes:-
 
 * Support
 * Advocacy
 * Promotion
 * Events
 
 I figured it's time to get some fresh ideas.
 
 So, simple question:-
 
 As a team, what should we be doing within the UK?
 
 What would be really good is to just brainstorm, get a bunch of ideas,
 NOT debate each one into the ground, just come up with ideas, the
 details can follow later.
 
 Here's my starter for 10.
 
 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK
 
 Your turn.
 
 Al.
 



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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Barry Drake
On Fri, 2011-06-24 at 10:11 +0100, Alan Pope wrote:
 As a team, what should we be doing within the UK?
 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK

Monetary sponsorship - definitely.  Twofold effort needed:
1) Make concerted effort to get Ubuntu pre-installed machines made
easily available.  I keep trying - if we all do that, we might (just)
get a better response.
2) Get some paid advertising going to raise awareness that there is an
alternative to Windows and Mac, and it is very very good.  Release of
12.04 LTS might be the time to go for this.  Maybe Canonical would offer
good support here?

Regards,Barry.
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http://ubuntuadverts.org/


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a
What about paid immediate support for those like myself that have no 
other forms of support available. Windows has a immediate paid support 
for problems, where they can connect to your computer and fix what ever 
your problem is. I am not sure what Windows charges now, as I havent had 
to look, but when I last looked a couple of years ago it was £45, 
whether they could fix it or not.


John

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell
I would certainly want to support individuals who want to do that type 
of thing as a small local business venture. Get yourself on the 
marketplace and go for it:

http://webapps.ubuntu.com/marketplace/europe/

I think we should get the UK bit of the marketplace app exposed on the 
ubuntu-uk.org website.


Alan.

On 24/06/11 12:12, scoundrel50a wrote:
What about paid immediate support for those like myself that have no 
other forms of support available. Windows has a immediate paid support 
for problems, where they can connect to your computer and fix what 
ever your problem is. I am not sure what Windows charges now, as I 
havent had to look, but when I last looked a couple of years ago it 
was £45, whether they could fix it or not.


John




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a
Ok, I been thinking about this for a while, since somebody helped me a 
short while ago, with this backlight problem, by using ssh to access my 
computer. I spent somewhere in the region of about 8 hours asking 
various people to help, on I think it was three different Ubuntu 
channels. We were going back and forth and it was frustrating, even more 
frustrating for the person helping. Then in about 5 minutes, accessing 
the computer via ssh it was proved to be unworkable in the present 
Kernel. I know, after being around Ubuntu for about 4 near 5 years, a 
lot of problems can be sorted or at least discovered quite quickly using 
the terminal. Wouldnt it be more viable and less frustrating, if after a 
short period of time, either an offer of payment for direct ssh 
connection was made there and then, or it was booked for sometime later. 
That way, it becomes than just time not well spent. Surely it would save 
a lot of effort.just a few thoughts.



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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Laura Czajkowski
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 24/06/11 12:53, Alan Bell wrote:
 I would certainly want to support individuals who want to do that type
 of thing as a small local business venture. Get yourself on the
 marketplace and go for it:
 http://webapps.ubuntu.com/marketplace/europe/

The problem with the marketplace imo is you have no idea who is on there
yes they could be a company or could be joe smith who is fantastic and
fix your computer in 30 mins or they could be someone who has less
experience and will rip you off, there is no criteria to be on
marketplace at all.

Laura

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Skype: lauraczajkowski


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a

On 24/06/11 13:01, Laura Czajkowski wrote:

On 24/06/11 12:53, Alan Bell wrote:

  I would certainly want to support individuals who want to do that type
  of thing as a small local business venture. Get yourself on the
  marketplace and go for it:
  http://webapps.ubuntu.com/marketplace/europe/

The problem with the marketplace imo is you have no idea who is on there
yes they could be a company or could be joe smith who is fantastic and
fix your computer in 30 mins or they could be someone who has less
experience and will rip you off, there is no criteria to be on
marketplace at all.

Laura


Well, I was thinking more about continuation of support from the IRC 
channels. You know most people on there are legit. So after a certain 
period of time, for a sum, if it is getting nowhere on the channel, paid 
support could be offered.


John

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell
Just like the Yellow Pages, or any other means of selecting a vendor 
that does not include a reputation based scoring system. We could build 
our own vendor catalogue with pre-qualification requirements and a 
reputation system, but lets use what is already there for now, and if 
anyone wants to contribute a better system (perhaps tied in with 
loco.ubuntu.com) then they can go do that.


Alan

On 24/06/11 13:01, Laura Czajkowski wrote:

The problem with the marketplace imo is you have no idea who is on there
yes they could be a company or could be joe smith who is fantastic and
fix your computer in 30 mins or they could be someone who has less
experience and will rip you off, there is no criteria to be on
marketplace at all.

Laura




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a
Ok, sorry, am not sure if we are bottom posting or top posting, its 
appeared both in consecutive e-mails.


That isnt what I was getting at, its kind of missing the point. 
Personally, I wouldnt go any near a list unless somebody was 
recommended. Been stung a few times already


I am talking about better use of time being spent trying to help on an 
already existing platform


On 24/06/11 13:09, Alan Bell wrote:
Just like the Yellow Pages, or any other means of selecting a vendor 
that does not include a reputation based scoring system. We could 
build our own vendor catalogue with pre-qualification requirements and 
a reputation system, but lets use what is already there for now, and 
if anyone wants to contribute a better system (perhaps tied in with 
loco.ubuntu.com) then they can go do that.


Alan

On 24/06/11 13:01, Laura Czajkowski wrote:

The problem with the marketplace imo is you have no idea who is on there
yes they could be a company or could be joe smith who is fantastic and
fix your computer in 30 mins or they could be someone who has less
experience and will rip you off, there is no criteria to be on
marketplace at all.

Laura




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell

On 24/06/11 13:04, scoundrel50a wrote:


Well, I was thinking more about continuation of support from the IRC 
channels. You know most people on there are legit.

no, you don't.
So after a certain period of time, for a sum, if it is getting nowhere 
on the channel, paid support could be offered.


John

The way I see it is that the LoCo provides free, open, peer reviewed 
advice. The questions are open, the answers are open, people can point 
out bad answers to things. People not involved in the conversation can 
learn from it.


If someone wants to ask a question in private and get a personal answer, 
perhaps with money changing hands, then that is totally awesome and we 
should support that, but doing it isn't a LoCo activity as such, it is a 
private transaction. I am all in favour of there being a healthy support 
ecosystem around Ubuntu in the UK and I think the LoCo should support 
companies and sole traders, but not be one.


Does that distinction make sense?

Alan.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell

top posting

On 24/06/11 13:13, scoundrel50a wrote:
Ok, sorry, am not sure if we are bottom posting or top posting, its 
appeared both in consecutive e-mails.


or bottom posting, it is all the same to me.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a

On 24/06/11 13:16, Alan Bell wrote:

On 24/06/11 13:04, scoundrel50a wrote:


Well, I was thinking more about continuation of support from the IRC 
channels. You know most people on there are legit.

no, you don't.


Ok, I can name about half a dozen people on IRC Ubuntu-uk that are 
trustworthy, that I know from personal experience. So, I am not why you 
say that isnt true...


So after a certain period of time, for a sum, if it is getting 
nowhere on the channel, paid support could be offered.


John

The way I see it is that the LoCo provides free, open, peer reviewed 
advice. The questions are open, the answers are open, people can point 
out bad answers to things. People not involved in the conversation can 
learn from it.


If someone wants to ask a question in private and get a personal 
answer, perhaps with money changing hands, then that is totally 
awesome and we should support that, but doing it isn't a LoCo activity 
as such, it is a private transaction. I am all in favour of there 
being a healthy support ecosystem around Ubuntu in the UK and I think 
the LoCo should support companies and sole traders, but not be one.


Does that distinction make sense?

Alan.


In some experiences I have had and seen of others, sometimes things get 
really frustrating, for whatever reasons, and isnt helpful to anybody. I 
have had experience where somebody has accessed my computer, and in 
minutes has either sorted out a problem that has been taking ages on 
irc, and got nowhere. or the same problem has been diagnosed as being 
impossible to fix. If it hadnt been taken off irc, it would still be 
open and not fixed. I wouldnt ask for private conversations, at least 
not paid ones. I can see what your talking about, but am not sure I 
understand why.


I think there is a gap from the block help that some people are able to 
give, and individuals that dont have support, and was just trying to 
offer a suggestionsorry.



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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell

On 24/06/11 13:28, scoundrel50a wrote:

On 24/06/11 13:16, Alan Bell wrote:

On 24/06/11 13:04, scoundrel50a wrote:


Well, I was thinking more about continuation of support from the IRC 
channels. You know most people on there are legit.

no, you don't.


Ok, I can name about half a dozen people on IRC Ubuntu-uk that are 
trustworthy, that I know from personal experience. So, I am not why 
you say that isnt true...
you know they are trustworthy from personal experience, not because they 
are on IRC


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Avi Greenbury

Alan Pope wrote:

As a team, what should we be doing within the UK?


Going to the pub more.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a

On 24/06/11 13:34, Alan Bell wrote:

On 24/06/11 13:28, scoundrel50a wrote:

On 24/06/11 13:16, Alan Bell wrote:

On 24/06/11 13:04, scoundrel50a wrote:


Well, I was thinking more about continuation of support from the 
IRC channels. You know most people on there are legit.

no, you don't.


Ok, I can name about half a dozen people on IRC Ubuntu-uk that are 
trustworthy, that I know from personal experience. So, I am not why 
you say that isnt true...
you know they are trustworthy from personal experience, not because 
they are on IRC




Ok, I know they are trustworthy because most of them are connected to 
Ubuntu in one way or another. And most that are on there, the ones you 
see chatting all the time, if they messed anybody around, it would look 
bad for Ubuntu. I have known some of you for over 4 years..


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a

On 24/06/11 13:34, Alan Bell wrote:


Well, I was thinking more about continuation of support from the 
IRC channels. You know most people on there are legit.

no, you don't.


Ok, I can name about half a dozen people on IRC Ubuntu-uk that are 
trustworthy, that I know from personal experience. So, I am not why 
you say that isnt true...
you know they are trustworthy from personal experience, not because 
they are on IRC


We have now gone off topic..

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Matthew Daubney
On 24 June 2011 10:11, Alan Pope a...@popey.com wrote:
 As a team we do stuff for the Ubuntu. Most of this stuff is based on
 ideas a few people have had within the team. This includes:-

 * Support
 * Advocacy
 * Promotion
 * Events

 I figured it's time to get some fresh ideas.

 So, simple question:-

 As a team, what should we be doing within the UK?

 What would be really good is to just brainstorm, get a bunch of ideas,
 NOT debate each one into the ground, just come up with ideas, the
 details can follow later.

 Here's my starter for 10.

 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK

 Your turn.

What happened to good old fashioned install fests? One of them with
some training might help I'd have thought.

-Matt Daubney

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell
stuff not in London is probably a bit of a weakness. London is kind of 
convenient by train from everywhere so it is generally a reasonable 
place to do things, but I think it would be great for people in other 
cities to organise things local to them. That might be pub/cafe meetups, 
geeknics, installfests, talks at LUG meetings etc.


Alan.

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Matthew Daubney
On 24 June 2011 10:11, Alan Pope a...@popey.com wrote:
 As a team we do stuff for the Ubuntu. Most of this stuff is based on
 ideas a few people have had within the team. This includes:-

 * Support
 * Advocacy
 * Promotion
 * Events

 I figured it's time to get some fresh ideas.

 So, simple question:-

 As a team, what should we be doing within the UK?

 What would be really good is to just brainstorm, get a bunch of ideas,
 NOT debate each one into the ground, just come up with ideas, the
 details can follow later.

 Here's my starter for 10.

 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK

 Your turn.

Oooh oooh ooh!! A really good one!! How about we do some Ubuntu themed
geocaches?

-Matt Daubney

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread gazz


On Fri, 2011-06-24 at 12:53 +0100, Alan Bell wrote:

 I would certainly want to support individuals who want to do that type 
 of thing as a small local business venture. Get yourself on the 
 marketplace and go for it:
 http://webapps.ubuntu.com/marketplace/europe/
 
 I think we should get the UK bit of the marketplace app exposed on the 
 ubuntu-uk.org website.
 
 Alan.
 
 On 24/06/11 12:12, scoundrel50a wrote:
  What about paid immediate support for those like myself that have no 
  other forms of support available. Windows has a immediate paid support 
  for problems, where they can connect to your computer and fix what 
  ever your problem is. I am not sure what Windows charges now, as I 
  havent had to look, but when I last looked a couple of years ago it 
  was £45, whether they could fix it or not.
 
  John
 
 
 

Well, I bottom post cos some people seem to feel strongly about it -
but, actually, I prefer top-posting because otherwise I have to keep
scrolling down in the preview window just to see if I'm interested to
open it and read it all ;)  
Back to the main topic: 
We do a certain amount of paid support for VCOs but not usually for
individuals. We work with the Councils for Voluntary Service in East
London to provide training for non-profits in re-using their existing
computers with Ubuntu and FOSS - this is taking off really well and
we've achieved a lot of 'buzz' for Ubuntu and FOSS generally last year.
We monitor what we do and the outcomes for various funders and have
stats. We also have photos of various of the advocacy events and
training sessions we do.  

We now run an Ubuntu LTSP server for a health-related social enterprise
and are piloting a couple of Ubuntu PCs in one of the Councils for
Voluntary Service in East London (which, by the way, once a few bugs in
10.04 were worked around gives no trouble at all). We're also working
with a youth organisation who're considering moving across to Ubuntu and
they'll probably contract us to look after it if they do. We were
working with 3 more organisations last year but they all went bust in
the cuts. We haven't found a market for paid Ubuntu services on any kind
of scale among local communities and non-profits and this can only get
worse as no-one has any money now - what they really need right now is
to be able to look after their own kit. It's probably different in
communities where most people are working in well-paid jobs but around
here, no! So we've come at it another way . . . 

We run monthly FOSS Friday sessions where volunteers help people
install and manage Ubuntu as well as the software which runs on Ubuntu
(by the way, we can never get enough skilled volunteers for this - the
next one is 1 July, 12 noon till 7pm near Tower Bridge - register to
volunteer here: http://fossbox.org.uk/blog/?p=661 ). As I said in a
recent post, we're also looking at how skilled volunteers who aren't in
London could participate over TeamViewer or something - but I'd need to
work out how to manage this properly among the controlled chaos of
running the people who're in the room already!  

Last year, we did an Ubuntu install-fest for SFD at our workshop, this
year we're working on a women's advocacy network with OK Computers in
Manchester and of running Ubuntu-centred, women-friendly SFD events in
Manc and London. We'll be launching the network in the next few weeks
and we'll send out more details. 

This year we're also developing a 'Self-Sufficient IT' programme for
non-profits which is a basic Ubuntu desktop maintenance course for
beginners (which includes stuff about the kind of software non-profits
need to use on Ubuntu) - participants can continue to come to the FOSS
Fridays as long as they need help when they get stuck. I'll also build
in how individuals can get help from Ubuntu-UK into this course. We're
selling this package to the Councils for Voluntary Service - but we've
lost a lot in the funding cuts so we'll probably be extending paid
services and training to individuals who have well-paid jobs! If this
takes off, we'll look at doing a course about basic Ubuntu servers for
non-profits in the following year. We thought about doing the Ubuntu LPI
course, but it's not really what non-profits want so we'll probably
tailor something ourselves. 

I'm also looking into getting a small bit of funding to write up the
research and advocacy we did with non-profits over the past 3 years into
a guide for other advocates working with non-profits and other
communities.  

I don't have much time left over to contribute as much as I'd like to
Ubuntu-UK but I'm happy if anything we're doing can help with the LoCo's
plans for the future? 

I do think that people need face-to-face help and the LUG format doesn't
work for most non-techies - and especially for women. Anxiety about who
they'll turn to if it goes wrong is a big barrier for most people when
thinking about adopting Ubuntu. We've been working on developing models
that provide this for 'human 

Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Matthew Daubney
What about writing letters to local papers such as I would like to raise
the profile of event name, a local event where people can come and discuss
the possibilities of computing and learn how to help others by using open
source software. or somesuch.

Did wonder if anyone was going to run an Oggcamp campaign similarly in the
Farnham/Basingstokes local rag (no idea which one that is though!)

-Matt Daubney
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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Laura Czajkowski
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 24/06/11 14:21, Matthew Daubney wrote:
 What about writing letters to local papers such as I would like to raise
 the profile of event name, a local event where people can come and discuss
 the possibilities of computing and learn how to help others by using open
 source software. or somesuch.
 
 Did wonder if anyone was going to run an Oggcamp campaign similarly in the
 Farnham/Basingstokes local rag (no idea which one that is though!)
 
 -Matt Daubney
 
 
I also for non techy meet ups, bit of fun and getting to know the folks
on the List/IRC the Ubuntu UK community! Be it a pub, Geeknic, Bowling
or outing of some sort.

Laura

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Andy Smith
Hello,

On Fri, Jun 24, 2011 at 03:26:43PM +0100, Laura Czajkowski wrote:
 I also for non techy meet ups, bit of fun and getting to know the folks
 on the List/IRC the Ubuntu UK community! Be it a pub, Geeknic, Bowling
 or outing of some sort.

I think this is a good idea also.

Cheers,
Andy


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Ronnie Tucker

The idea (below) from scoundrel50a got me thinking.

How about a site/page where people who have Ubuntu installed could go 
for help. This site/page would have volunteers logged in and waiting for 
folks needing help. When the person needing help types something into a 
text box on the page, or picks a problem from a list, the volunteers who 
are all logged in would get an audible ping. First one to click a big 
'I'll help!' button gets to help the person. The click idea (rather than 
being assigned a person) is that if someone wanted help with servers 
then I wouldn't click as I'm clueless about servers. Anyway, the first 
thing the helper would do is guide the person (in text chat) on how to 
enable remote access. Once that's done the helper can text chat while 
visually showing the person how to do whatever it is they need help with.


Taking it a step further could be that the helper could Skype the person 
(if available on both ends), or have the site SMS (text) volunteers to 
say that there's someone needing help, but no helpers logged in. There 
are Android/iPhone apps that allow receiving 'texts' through data, so it 
wouldn't cost anything to send the texts (in theory).


I'd certainly stay logged into the page and help folks.



On 24/06/11 12:53, scoundrel50a wrote:
Ok, I been thinking about this for a while, since somebody helped me a 
short while ago, with this backlight problem, by using ssh to access 
my computer. I spent somewhere in the region of about 8 hours asking 
various people to help, on I think it was three different Ubuntu 
channels. We were going back and forth and it was frustrating, even 
more frustrating for the person helping. Then in about 5 minutes, 
accessing the computer via ssh it was proved to be unworkable in the 
present Kernel. I know, after being around Ubuntu for about 4 near 5 
years, a lot of problems can be sorted or at least discovered quite 
quickly using the terminal. Wouldnt it be more viable and less 
frustrating, if after a short period of time, either an offer of 
payment for direct ssh connection was made there and then, or it was 
booked for sometime later. That way, it becomes than just time not 
well spent. Surely it would save a lot of effort.just a few 
thoughts.





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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Avi Greenbury

Ronnie Tucker wrote:

How about a site/page where people who have Ubuntu installed could go
for help. This site/page would have volunteers logged in and waiting for
folks needing help. When the person needing help types something into a
text box on the page, or picks a problem from a list, the volunteers who
are all logged in would get an audible ping. First one to click a big
'I'll help!' button gets to help the person. The click idea (rather than
being assigned a person) is that if someone wanted help with servers
then I wouldn't click as I'm clueless about servers. Anyway, the first
thing the helper would do is guide the person (in text chat) on how to
enable remote access. Once that's done the helper can text chat while
visually showing the person how to do whatever it is they need help with.

Taking it a step further could be that the helper could Skype the person
(if available on both ends), or have the site SMS (text) volunteers to
say that there's someone needing help, but no helpers logged in. There
are Android/iPhone apps that allow receiving 'texts' through data, so it
wouldn't cost anything to send the texts (in theory).

I'd certainly stay logged into the page and help folks.



This sounds a lot like IRC but without the peer review.

Either way, I think a current problem at the minute is the amount of 
places there are to go for help with Ubuntu - I'm not convinced yet more 
are needed.


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Paul Sutton
On 24/06/11 10:11, Alan Pope wrote:
 As a team we do stuff for the Ubuntu. Most of this stuff is based on
 ideas a few people have had within the team. This includes:-
 
 * Support
 * Advocacy
 * Promotion
 * Events
 
 I figured it's time to get some fresh ideas.
 
 So, simple question:-
 
 As a team, what should we be doing within the UK?
 
 What would be really good is to just brainstorm, get a bunch of ideas,
 NOT debate each one into the ground, just come up with ideas, the
 details can follow later.
 
 Here's my starter for 10.
 
 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK
 
 Your turn.
 
 Al.
 

I am trying to do what I can here in Paignton.

1. A while back I found a simple flyer / poster purple background but
this had no url on for ubuntu so I added one

http://dl.dropbox.com/u/3356122/poster-01.png

this seems to be a common problem a nice poster but it lacks something
really obvious like a web url.

2. Banners

On their own these are expensive, we could do with some banners with the
ubuntu logo thing on and a website.  These can then be put up all over
the UK if they can be sourced cheaply.  However I can't afford to do
this.  (see 3)

3. The south wesd loca team seems to be pretty redundant,  Is anyone out
there willing to help maintain it or should it be just deleted, or have
a link to another website.Either that or someone needs to commit to
keeping it upto date.


the biggest problem is time and money, I lack the latter and lack the
expertise to use my time in a way to produce any form of decent poster /
flyer let alone come up with wording to appeal to windows users so they
are aware of alternatives.  I just struggle, with it.

there are lots of really nice flyers out there,  however they are either

customised for 1 location
lack basic information like the Ubuntu website (see 1)
lack other useful information which reduces their effectiveness

I think we do a good job we just need to co-ordinate efforts more.

Paul








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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread scoundrel50a

On 24/06/11 17:47, Avi Greenbury wrote:

Ronnie Tucker wrote:

How about a site/page where people who have Ubuntu installed could go
for help. This site/page would have volunteers logged in and waiting for
folks needing help. When the person needing help types something into a
text box on the page, or picks a problem from a list, the volunteers who
are all logged in would get an audible ping. First one to click a big
'I'll help!' button gets to help the person. The click idea (rather than
being assigned a person) is that if someone wanted help with servers
then I wouldn't click as I'm clueless about servers. Anyway, the first
thing the helper would do is guide the person (in text chat) on how to
enable remote access. Once that's done the helper can text chat while
visually showing the person how to do whatever it is they need help 
with.


Taking it a step further could be that the helper could Skype the person
(if available on both ends), or have the site SMS (text) volunteers to
say that there's someone needing help, but no helpers logged in. There
are Android/iPhone apps that allow receiving 'texts' through data, so it
wouldn't cost anything to send the texts (in theory).

I'd certainly stay logged into the page and help folks.



This sounds a lot like IRC but without the peer review.

Either way, I think a current problem at the minute is the amount of 
places there are to go for help with Ubuntu - I'm not convinced yet 
more are needed.




Well, like I said, I thought it was something that could better utilise 
the time spent with each person, not the amount of people available, 
which personally I think is a huge difference..




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 10:26, Alan Bell wrote:

personally I think we should be getting companies to sponsor stuff, but
I don't think we should be holding money at all. If we want to do
something that needs money get someone to pay for it directly, that cuts
out a heap of problems and lets us do pretty much the same things.

One thing I really want to do is a series of installfests at
universities. If you have a local university, or are at one, then please
do get in touch with their computing society (usually through the
student union) and see if they can arrange an installfest. This would
need them to find a suitable room for a few hours, announce it to the
students and then we can get a few people who know what they are doing,
plus a bunch of CDs to hand out and get Ubuntu installed and running for
students. I have tried to contact the Oxford and Cambridge societies and
some of the London universities but we need to get this out to all the
places we can. This isn't limited to universities of course, any FE
colleges or schools or whatever that want to join in can do so.

This kind of links with the raceonline stuff too.

Alan.



I do like this idea.  Locally to where I live there is FE college in 
Paignton, one in Exeter, one in Plymouth and also the Universities in 
Plymouth and Exeter.


I guess it could also be worth maybe speaking to school IT teachers, 
maybe there might be IT teachers like the one I had when I was at school 
who run after school IT clubs for students interested in just the basics.


My daughter is starting secondary school in September, I'm hoping to 
find out what sort of things they have in this respect (my daughter 
might not be so interested herself, she prefers drama but I am planning 
on introducing her to Scratch this weekend).


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 10:46, john beddard wrote:

Start a Social Enterprise that supports Ubuntu LoCo set up and
operation. Including support for promotional materials and partner
training. Then make this a template for further Social Enterprise start
ups.



Funny you should mention that, it is one of my long term goals to do 
something like this, well not just this, but also something along the 
lines of Free Geek in Torbay when I can raise enough funds to do so.


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Sarah Chard
O
n Fri, 2011-06-24 at 19:24 +0100, Paul Sutton wrote:
 we just need to co-ordinate efforts more.
 

I agree with Paul - 

the wiki pages seem to have a lot of out of date info - which is quite
off putting if you are coming in looking for an active community.

it would be great to have more poster  leaflet templates for use at
events and other relevant material that could be tweaked if needed. 

Finding info and designing stuff, thinking up wording takes a lot of
time and effort - we could share what we have centrally and make it
easily accessible.
If we know there are events coming up such as a release date or software
freedom day - we can have material specific to that event for people to
use. Install fests can happen at any point - so why not have some
material ready - it all makes it so much easier for people to organise
on the ground.


as Paula said
  creating 'buzz' at local levels is the best way to get Ubuntu out
there on a shoestring

we can make it easier for those that want to get out there and create
the 'buzz' by providing more info on what has worked at events in the
past and up to date downloadable materials for local groups to use.

Sarah




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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 10:11, Alan Pope wrote:

As a team we do stuff for the Ubuntu. Most of this stuff is based on
ideas a few people have had within the team. This includes:-

* Support
* Advocacy
* Promotion
* Events

I figured it's time to get some fresh ideas.

So, simple question:-

As a team, what should we be doing within the UK?

What would be really good is to just brainstorm, get a bunch of ideas,
NOT debate each one into the ground, just come up with ideas, the
details can follow later.



snip



Your turn.



Maybe contact local companies and see if they are upgrading machines and 
if they could possibly donate old computers which could be then passed 
onto local community centres or community groups.


I am involved with something along these lines at the moment, we managed 
to get some old machines donated and got funding from a local charitable 
trust to pay for a server and we installed an LTSP server and clients 
running Ubuntu at a community centre.  Now the guy running the community 
centre has managed to secure some old laptops from a local IT company 
and we're refurbishing them and selling them on at a low cost for folks 
in the area.  The machines are running Linux Mint, but we're spreading 
the word about FLOSS, and getting shot of a copy of Windows every time :-)


I'm sure there are probably non-profit groups and community centres 
across the country who might welcome an old PC for basic Internet use, 
or even maybe places like nurseries who might be interested in an old PC 
to run things like TuxPaint, GCompris, TuxTyping etc.


In addition to this, maybe residents near community centres might be 
interested in basic computer tuition, or a computer club for folks to 
meet up at (maybe not just limited to Ubuntu, this is what the Exwick 
Computer Club has done to introduce people from Windows and Mac 
background to Ubuntu etc).


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 13:09, Alan Bell wrote:

Just like the Yellow Pages, or any other means of selecting a vendor
that does not include a reputation based scoring system. We could build
our own vendor catalogue with pre-qualification requirements and a
reputation system, but lets use what is already there for now, and if
anyone wants to contribute a better system (perhaps tied in with
loco.ubuntu.com) then they can go do that.

Alan



I like this idea, that way I guess like eBay feedback, you can find out 
who does a good job and who to avoid :-)


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Carlos Ferreira
The UK team should be talking to Universities and other public services,
doing advocacy and trying to figure out what the obstacles to the adoption
of free software are, and how they can be overcome. In fact, it's something
I'd like to do myself.

Carlos Ferreira
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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 13:47, Alan Bell wrote:

stuff not in London is probably a bit of a weakness. London is kind of
convenient by train from everywhere so it is generally a reasonable
place to do things, but I think it would be great for people in other
cities to organise things local to them. That might be pub/cafe meetups,
geeknics, installfests, talks at LUG meetings etc.


I would say London is inconvenient for me, yes there are reasonable 
train links, but I'd rather not spend 3 hours on a train there and 
another 3 hours back.


So having something a bit more local would be great.  At the moment we 
have LUG meetings in Devon (now covering areas which are accessable 
reasonably well from all areas of Devon and into Cornwall).  We're 
finding that we are getting new members at near enough every meeting (at 
the last Paignton one, someone saw a poster where we were meeting and 
came and spoke to us).


Hopefully as we go along we can include install fests (we've done a 
couple of installs in Exeter but came across a problem of the desktop we 
were installing on didn't have wifi, so we had to end up doing a home 
visit).


Would be great if we could get some visits from other Ubuntu-UK members 
too (although I'd guess if you happen to be on holiday in Torquay with 
your family the last thing your other half would want is you going to a 
geeky LUG meet!).


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 13:51, gazz wrote:


I do think that people need face-to-face help and the LUG format doesn't
work for most non-techies - and especially for women. Anxiety about who
they'll turn to if it goes wrong is a big barrier for most people when
thinking about adopting Ubuntu. We've been working on developing models
that provide this for 'human beings' ;) I do think that creating 'buzz'
at local levels is the best way to get Ubuntu out there on a shoestring.


I'd agree with this.  A friend of mine came to a LUG meeting a couple of 
months back, his poor girlfriend was bored to years by all the geek talk.


I guess a non-geeky meeting maybe where folks could show things that 
they'd be interested in would be good.  I'm trying to think of it from a 
non-geek perspective, such as a coffee morning type thing where you can 
maybe share tips etc.  I guess I'd have to speak to some non-geeks and 
get their opinions as I could be really wrong :-)


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Rob Beard

On 24/06/11 19:24, Paul Sutton wrote:

On 24/06/11 10:11, Alan Pope wrote:

As a team we do stuff for the Ubuntu. Most of this stuff is based on
ideas a few people have had within the team. This includes:-

* Support
* Advocacy
* Promotion
* Events

I figured it's time to get some fresh ideas.

So, simple question:-

As a team, what should we be doing within the UK?

What would be really good is to just brainstorm, get a bunch of ideas,
NOT debate each one into the ground, just come up with ideas, the
details can follow later.

Here's my starter for 10.

UK Team should seek monetary sponsorship from companies and
individuals, and invest that sponsorship money in Ubuntu related
projects and events in the UK

Your turn.

Al.



I am trying to do what I can here in Paignton.

1. A while back I found a simple flyer / poster purple background but
this had no url on for ubuntu so I added one

http://dl.dropbox.com/u/3356122/poster-01.png

this seems to be a common problem a nice poster but it lacks something
really obvious like a web url.

2. Banners

On their own these are expensive, we could do with some banners with the
ubuntu logo thing on and a website.  These can then be put up all over
the UK if they can be sourced cheaply.  However I can't afford to do
this.  (see 3)


I presume you mean physical banners?

The one we had done for the LUG (1 metre by 3 metres in colour) was 
about £50.  Probably not so bad if it's possible to get sponsorship.





3. The south wesd loca team seems to be pretty redundant,  Is anyone out
there willing to help maintain it or should it be just deleted, or have
a link to another website.Either that or someone needs to commit to
keeping it upto date.


I think it would be good for those of us in Devon to maybe meet the 
folks from Somerset and Dorset (and Cornwall if there's anyone down 
there who isn't already a member of the Devon  Cornwall LUG).




the biggest problem is time and money, I lack the latter and lack the
expertise to use my time in a way to produce any form of decent poster /
flyer let alone come up with wording to appeal to windows users so they
are aware of alternatives.  I just struggle, with it.


I agree, and I lack both at the moment.  I know someone who does graphic 
design who could probably come up with a poster design, just need some 
sort of wording.




there are lots of really nice flyers out there,  however they are either

customised for 1 location
lack basic information like the Ubuntu website (see 1)
lack other useful information which reduces their effectiveness

I think we do a good job we just need to co-ordinate efforts more.



Yep that could be useful, such as making the source artwork available 
for things like posters maybe in SVG, Gimp or OpenOffice format or 
something like that so it can be modified?


Rob

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Barry Titterton
On Fri, 2011-06-24 at 10:11 +0100, Alan Pope wrote:
 As a team we do stuff for the Ubuntu. Most of this stuff is based on
 ideas a few people have had within the team. This includes:-
 
 * Support
 * Advocacy
 * Promotion
 * Events
 
 I figured it's time to get some fresh ideas.
 
 So, simple question:-
 
 As a team, what should we be doing within the UK?
 
 What would be really good is to just brainstorm, get a bunch of ideas,
 NOT debate each one into the ground, just come up with ideas, the
 details can follow later.
 
 Here's my starter for 10.
 
 UK Team should seek monetary sponsorship from companies and
 individuals, and invest that sponsorship money in Ubuntu related
 projects and events in the UK
 
 Your turn.
 
 Al.
 

1. Get the Ubuntu name and product known to the general public by having
stalls/displays at any public event: fêtes, fairs etc, not just tech
specific.

2. Have a supply of pre-loaded laptops (recycled or donated) that can be
loaned to people who express an interest, for up to a month at a time.
Follow up with help for the full install. This way people can try in
safety and at full speed compared with a live CD.

Barry T


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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread alan c

On 24/06/11 13:51, gazz wrote:

I do think that people need face-to-face help and the LUG format doesn't
work for most non-techies - and especially for women. Anxiety about who
they'll turn to if it goes wrong is a big barrier for most people when
thinking about adopting Ubuntu.


Very true. It is difficult to persuade my wife to attend even when I 
will be holding her hand.
If the unthinkable happens  and I am not around at some point, then 
she will suddenly have a need to sort wheat from chaff in our home 
systems, web stores, various test machines, and multiple Ubuntu versions.


--
alan cocks
Ubuntu user

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread alan c

On 24/06/11 17:21, Ronnie Tucker wrote:

How about a site/page where people who have Ubuntu installed could go
for help. This site/page would have volunteers logged in and waiting for
folks needing help


This sounds pretty close to Ubuntuforums to me. I use this frequently 
to give support to others and also to  get support for myself. I 
prefer Ubuntuforums more than IRC. I have found IRC to be very useful 
on times I have used it, but I find it pretty cryptic to get it all 
started correctly and I do not really understand what is connecting 
etc. Now if I feel intimidated by the IRC cryptic clunkiness, I am 
sure that real newcomers will be uncomfortable. Forums are seen a lot 
in Windows World, and have a familiarity.


I use teamviewer a lot to help remote friends (non commercial) and 
although I dislike the proprietary-ness of teamviewer it works well, 
and can be installed into a live session.

--
alan cocks
Ubuntu user

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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Alan Bell

On 24/06/11 20:01, Sarah Chard wrote:

O
n Fri, 2011-06-24 at 19:24 +0100, Paul Sutton wrote:

we just need to co-ordinate efforts more.


I agree with Paul -

the wiki pages seem to have a lot of out of date info - which is quite
off putting if you are coming in looking for an active community.
we did have a ruthless deleting session, if there is stuff that is out 
of date then please feel free to delete or update, or report it to the 
list or something.

it would be great to have more poster  leaflet templates for use at
events and other relevant material that could be tweaked if needed.



yes, http://spreadubuntu.org/ is great, and I have submitted stuff there 
a presentation template

http://spreadubuntu.org/en/material/presentation/6-slide-presentation-template
and something specific to installfests (which we never actually did) I 
am happy to update that poster to fit a more narwhalish or ocelotic theme

http://spreadubuntu.org/en/material/poster/ubuntu-uk-installfests
you can too!


Finding info and designing stuff, thinking up wording takes a lot of
time and effort - we could share what we have centrally and make it
easily accessible.
If we know there are events coming up such as a release date or software
freedom day - we can have material specific to that event for people to
use. Install fests can happen at any point - so why not have some
material ready - it all makes it so much easier for people to organise
on the ground.


as Paula said
creating 'buzz' at local levels is the best way to get Ubuntu out
there on a shoestring

we can make it easier for those that want to get out there and create
the 'buzz' by providing more info on what has worked at events in the
past and up to date downloadable materials for local groups to use.

Sarah







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Re: [ubuntu-uk] What aren't we doing? What should we be doing?

2011-06-24 Thread Ronnie Tucker


On 24/06/11 22:07, alan c wrote:

On 24/06/11 17:21, Ronnie Tucker wrote:

How about a site/page where people who have Ubuntu installed could go
for help. This site/page would have volunteers logged in and waiting for
folks needing help


This sounds pretty close to Ubuntuforums to me. I use this frequently 
to give support to others and also to  get support for myself. I 
prefer Ubuntuforums more than IRC. I have found IRC to be very useful 
on times I have used it, but I find it pretty cryptic to get it all 
started correctly and I do not really understand what is connecting 
etc. Now if I feel intimidated by the IRC cryptic clunkiness, I am 
sure that real newcomers will be uncomfortable. Forums are seen a lot 
in Windows World, and have a familiarity.
True, but the main difference in my suggestion is that it involves 
one-to-one help through remote access where you can physically show the 
person how to do something. Rather than the forum post by post method 
which can take a while to get things done/explained properly. Some 
beginners just don't know how to explain what/where the problem is.


I use teamviewer a lot to help remote friends (non commercial) and 
although I dislike the proprietary-ness of teamviewer it works well, 
and can be installed into a live session.

Yeah, something like that would be great for helping folks.

--
*Ronnie*

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