Re: Open Office Draw Documents

2020-04-01 Thread David Belina 
Sounds like you may have a memory issue if you have lots of drawing in one 
file.  I had that issue with the OO Presentations on a Intel computer with just 
4 GB of memory.  I had to up the settings for memory 
(Options>OpenOffice>Memory) and change the memory per object (in Graphics Cache 
and undo.  That stopped OO Presenttions from crashing on me.


On April 1, 2020 at 2:10:42 PM, lisa winter (lisawinter8...@gmail.com) wrote:

04/01/2020  
Technical Support  

RE: Problems with a Draw Document or Documents  

To whom it may concern:  

Hello, I am contacting you today because I have been using Apache Open Office 
for multiple years now and have always loved it. I also have used Microsoft 
Office Pro for years and I have to say that I have enjoyed the options and 
functionality of Apache more. Although for several months now as I am working 
on my Open Office Draw documents they will just close on me at random. It is at 
different time intervals. Sometimes and hour, sometimes two, it is always 
different. And a lot of the time I will lose work that I spent a lot of time 
on. And a weird thing about that is that you know at random it will save the 
document while your using it. Well when it shuts down on me, even though it had 
went through the process of saving it automatically , when I reopen it the 
progress is not there.  

Now in the last two days it is worse, I am only on the document for minutes and 
it is shutting down on me. I have searched forums, asked several questions, and 
still have not gotten any correct answers to my problem. I am contacting you 
directly because I have seen other people who have the same issue, and 
basically I am freaking out, and this shutting down stuff is interfering with 
me moving forward on my work.. I do not want to have to work with any other 
program at this point, but I will have to do so if I cannot figure this out.  

I am thinking maybe it is because I have added to many slides to a file, or too 
many different fonts, I do not know. Those reasons don’t seem correct and I 
hope we can come to a conclusion. Please Please will you help me.  
Feel free to call me at 503.200.8722.  

You will not only be helping me, but I will post the answer or I am sure you 
will also, but this will help multiple other community members. It will make 
thousands of people very happy, and will keep them as devoted users of this 
software.  

Thank you so much for taking a look at this problem.  

Sincerely,  

Lisa Winter  
lisawinter8...@gmail.com  
503.200.8722  

Sent from Mail for Windows 10

Re: Open Office Draw Documents

2020-04-01 Thread Wade Smart 
Lisa - this is a public group - not tech support.
Please tell us: what computer os you are using? Have you had any updates?
What version of OO are you using? And, how much ram is on your system?

-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005

On Wed, Apr 1, 2020 at 3:10 PM lisa winter  wrote:
>
> 04/01/2020
> Technical Support
>
> RE:  Problems with a Draw Document or Documents
>
> To whom it may concern:
>
> Hello, I am contacting you today because I have been using Apache Open Office 
> for multiple years now and have always loved it.  I also have used Microsoft 
> Office Pro for years and I have to say that I have enjoyed the options and 
> functionality of Apache more. Although for several months now as I am working 
> on my Open Office Draw documents they will just close on me at random.  It is 
> at different time intervals.  Sometimes and hour, sometimes two, it is always 
> different.  And a lot of the time I will lose work that I spent a lot of time 
> on.  And a weird thing about that is that you know at random it will save the 
> document while your using it.  Well when it shuts down on me, even though it 
> had went through the process of saving it automatically , when I reopen it 
> the progress is not there.
>
> Now in the last two days it is worse, I am only on the document for minutes 
> and it is shutting down on me.  I have searched forums, asked several 
> questions, and still have not gotten any correct answers to my problem.  I am 
> contacting you directly because I have seen other people who have the same 
> issue, and basically I am freaking out, and this shutting down stuff is 
> interfering with me moving forward on my work.. I do not want to have to work 
> with any other program at this point, but I will have to do so if I cannot 
> figure this out.
>
> I am thinking maybe it is because I have added to many slides to a file, or 
> too many different fonts, I do not know.  Those reasons don’t seem correct 
> and I hope we can come to a conclusion.  Please Please will you help me.
> Feel free to call me at 503.200.8722.
>
> You will not only be helping me, but I will post the answer or I am sure you 
> will also, but this will help multiple other community members.  It will make 
> thousands of people very happy, and will keep them as devoted users of this 
> software.
>
> Thank you so much for taking a look at this problem.
>
> Sincerely,
>
> Lisa Winter
> lisawinter8...@gmail.com
> 503.200.8722
>
> Sent from Mail for Windows 10
>

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Re: Open Office Draw Documents

2020-04-01 Thread Stan Hendryx 
Good point, Wade. Can you tell us, how would one get technical support for OO?

Thank you!

> On Apr 1, 2020, at 1:19 PM, Wade Smart  wrote:
> 
> Lisa - this is a public group - not tech support.
> Please tell us: what computer os you are using? Have you had any updates?
> What version of OO are you using? And, how much ram is on your system?
> 
> -- 
> Registered Linux User: #480675
> Registered Linux Machine: #408606
> Linux since June 2005
> 
> On Wed, Apr 1, 2020 at 3:10 PM lisa winter  wrote:
>> 
>> 04/01/2020
>> Technical Support
>> 
>> RE:  Problems with a Draw Document or Documents
>> 
>> To whom it may concern:
>> 
>> Hello, I am contacting you today because I have been using Apache Open 
>> Office for multiple years now and have always loved it.  I also have used 
>> Microsoft Office Pro for years and I have to say that I have enjoyed the 
>> options and functionality of Apache more. Although for several months now as 
>> I am working on my Open Office Draw documents they will just close on me at 
>> random.  It is at different time intervals.  Sometimes and hour, sometimes 
>> two, it is always different.  And a lot of the time I will lose work that I 
>> spent a lot of time on.  And a weird thing about that is that you know at 
>> random it will save the document while your using it.  Well when it shuts 
>> down on me, even though it had went through the process of saving it 
>> automatically , when I reopen it the progress is not there.
>> 
>> Now in the last two days it is worse, I am only on the document for minutes 
>> and it is shutting down on me.  I have searched forums, asked several 
>> questions, and still have not gotten any correct answers to my problem.  I 
>> am contacting you directly because I have seen other people who have the 
>> same issue, and basically I am freaking out, and this shutting down stuff is 
>> interfering with me moving forward on my work.. I do not want to have to 
>> work with any other program at this point, but I will have to do so if I 
>> cannot figure this out.
>> 
>> I am thinking maybe it is because I have added to many slides to a file, or 
>> too many different fonts, I do not know.  Those reasons don’t seem correct 
>> and I hope we can come to a conclusion.  Please Please will you help me.
>> Feel free to call me at 503.200.8722.
>> 
>> You will not only be helping me, but I will post the answer or I am sure you 
>> will also, but this will help multiple other community members.  It will 
>> make thousands of people very happy, and will keep them as devoted users of 
>> this software.
>> 
>> Thank you so much for taking a look at this problem.
>> 
>> Sincerely,
>> 
>> Lisa Winter
>> lisawinter8...@gmail.com
>> 503.200.8722
>> 
>> Sent from Mail for Windows 10
>> 
> 
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> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
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> 


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Re: Open Office Draw Documents

2020-04-02 Thread Wade Smart 
Stan - this public group is your "tech support".
But my point is - it is not actual support, it is a public
group and in saying that, dont share private info and
do not assume anyone will help. Though thankfully
there are tons of awesome people who do!
-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005

On Wed, Apr 1, 2020 at 11:34 PM Stan Hendryx  wrote:
>
> Good point, Wade. Can you tell us, how would one get technical support for OO?
>
> Thank you!
>
> > On Apr 1, 2020, at 1:19 PM, Wade Smart  wrote:
> >
> > Lisa - this is a public group - not tech support.
> > Please tell us: what computer os you are using? Have you had any updates?
> > What version of OO are you using? And, how much ram is on your system?
> >
> > --
> > Registered Linux User: #480675
> > Registered Linux Machine: #408606
> > Linux since June 2005
> >
> > On Wed, Apr 1, 2020 at 3:10 PM lisa winter  wrote:
> >>
> >> 04/01/2020
> >> Technical Support
> >>
> >> RE:  Problems with a Draw Document or Documents
> >>
> >> To whom it may concern:
> >>
> >> Hello, I am contacting you today because I have been using Apache Open 
> >> Office for multiple years now and have always loved it.  I also have used 
> >> Microsoft Office Pro for years and I have to say that I have enjoyed the 
> >> options and functionality of Apache more. Although for several months now 
> >> as I am working on my Open Office Draw documents they will just close on 
> >> me at random.  It is at different time intervals.  Sometimes and hour, 
> >> sometimes two, it is always different.  And a lot of the time I will lose 
> >> work that I spent a lot of time on.  And a weird thing about that is that 
> >> you know at random it will save the document while your using it.  Well 
> >> when it shuts down on me, even though it had went through the process of 
> >> saving it automatically , when I reopen it the progress is not there.
> >>
> >> Now in the last two days it is worse, I am only on the document for 
> >> minutes and it is shutting down on me.  I have searched forums, asked 
> >> several questions, and still have not gotten any correct answers to my 
> >> problem.  I am contacting you directly because I have seen other people 
> >> who have the same issue, and basically I am freaking out, and this 
> >> shutting down stuff is interfering with me moving forward on my work.. I 
> >> do not want to have to work with any other program at this point, but I 
> >> will have to do so if I cannot figure this out.
> >>
> >> I am thinking maybe it is because I have added to many slides to a file, 
> >> or too many different fonts, I do not know.  Those reasons don’t seem 
> >> correct and I hope we can come to a conclusion.  Please Please will you 
> >> help me.
> >> Feel free to call me at 503.200.8722.
> >>
> >> You will not only be helping me, but I will post the answer or I am sure 
> >> you will also, but this will help multiple other community members.  It 
> >> will make thousands of people very happy, and will keep them as devoted 
> >> users of this software.
> >>
> >> Thank you so much for taking a look at this problem.
> >>
> >> Sincerely,
> >>
> >> Lisa Winter
> >> lisawinter8...@gmail.com
> >> 503.200.8722
> >>
> >> Sent from Mail for Windows 
> >> 10
> >>
> >
> > -
> > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> > For additional commands, e-mail: users-h...@openoffice.apache.org
> >
>
>
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
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>

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