RE: Adding apps to loc screen iOS 18

[Shai]

Hello Sieghard, 

Thank you for your email. I reviewed the message that you posted in regards to 
adding apps to the lock screen; however, my iPhone (an iPhone SE third 
generation) does not have the flashlight or camera on the lock screen not by my 
own doing but rather it never did. 

How would I add apps to the lock screen in this case? 

I am only able to see add widget and depth effect. 

 

From: viphone@googlegroups.com  On Behalf Of Sieghard 
Weitzel
Sent: Thursday, September 19, 2024 9:36 AM
To: viphone@googlegroups.com
Subject: RE: Adding apps to loc screen iOS 18

 

You may want to review the thread as I have posted a message yesterday with 
exact step by step instructions.

Calendar and Clock are, by the way, not apps, they are widgets. The only apps 
on the lock screen are Flashlight and Camera and you first have to remove one 
or both before you can add another.

Maybe somebody can repost my message, unfortunately I was just having a really 
quick look at the messages this morning, but I have to go to work right away so 
I can’t do it now.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Shai
Sent: Wednesday, September 18, 2024 10:09 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Adding apps to loc screen iOS 18

 

Hello all, 

I am attempting to add an app such as phone or messages to the lock screen.  On 
the lock screen currently, I have the calendar and clock. I researched this and 
have read that to do this one would double tap and press on the lock screen and 
choose customize which I did; but all I am able to locate is adding widgets and 
I do not locate a means to add an app even in the widgets pane. 

I have also looked in settings with the same result. Any suggestions? 

Thank you in advance for any responses 

 

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Adding apps to loc screen iOS 18

[Shai]

Hello all, 

I am attempting to add an app such as phone or messages to the lock screen.
On the lock screen currently, I have the calendar and clock. I researched
this and have read that to do this one would double tap and press on the
lock screen and choose customize which I did; but all I am able to locate is
adding widgets and I do not locate a means to add an app even in the widgets
pane. 

I have also looked in settings with the same result. Any suggestions? 

Thank you in advance for any responses 

 

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RE: iCloud mail question?

[Shai]

Hello, 

I know that iCloud relay was down. This is a service that masks one’s iP 
address while browsing in Safari. 

It seems now that the outgoing (smtp) part of iCloud mail is down also, but 
people are able to still receive email. 

 

From: viphone@googlegroups.com  On Behalf Of Brandon 
Olivares
Sent: Sunday, July 28, 2024 3:15 PM
To: VIPhone 
Subject: Re: iCloud mail question?

 

This seems a bit unprofessional from Apple. If Gmail or Outlook weren’t sending 
email, there’d be a lot more uproar over it. Yet with iCloud I see no 
indication of it anywhere online.





On Jul 28, 2024, at 6:12 PM, 'Debby Hill' via VIPhone mailto:viphone@googlegroups.com> > wrote:

 

Hi Malcolm,

 

My friend has not been able to send email from her iCloud account all 
afternoon. So I finally called Apple support. At first the agent thought I was 
talking about iMessage, but when I finally, got her thinking email, she said 
that there is an ongoing problem with the iCloud email. She did not have an 
idea of when the problem will be solved.

 

Debby

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of 
Brandon Olivares
Sent: Sunday, July 28, 2024 2:19 PM
To: VIPhone mailto:viphone@googlegroups.com> >
Subject: Re: iCloud mail question?

 

That’s very strange. I just used that email about an hour ago and had no issues.






On Jul 28, 2024, at 2:16 PM, 'Debby Hill' via VIPhone mailto:viphone@googlegroups.com> > wrote:

 

Hi Malcolm,

 

I have been working hard this afternoon to help a friend who is having the 
exact same problem. I thought something got broken in her outlook email 
settings, but so far, I haven’t found any problems. I have also had her send 
email to two of my email addresses, and they don’t arrive. She said that they 
are in her sent folder. If I hear anything about it, I will let you know.

 

Debby

 

From:   viphone@googlegroups.com < 
 viphone@googlegroups.com> On Behalf Of 
Malcolm Parfitt
Sent: Sunday, July 28, 2024 2:10 PM
To:   viphone@googlegroups.com
Subject: iCloud mail question?

 

Hello,

 

I wonder if anyone can assist me here.

 

A friend of mine and I have been trying to send messages via our iCloud mail 
without success.

 

We have tried Outlook for Windows, our iPhones and iCloud’s website.  We are 
unable to receive any of the messages that we have sent to a variety of e-mail 
services including my own domain.

 

On the iPhones and Outlook messages are in the sent messages folders although 
they never arrive.  We get no error messages either.

 

On the iCloud website it states that all systems are operational.

 

 

Any thoughts welcome.

 

Malcolm Parfitt

 

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T

RE: iOS17.6 first impressions, but with Eloquence glitch

[Shai]

Hello Jerardo, 
Did you try toggling off VoiceOver first utilizing the accessibility shortcut 
of the three presses of the home button and then turning it back on before the 
restart? 
I have not tried my work iPhone SE yet but on my personal iPhone13 pro, the 
voice had been Samantha at the initial boot saying "VoiceOver on" and then the 
Alex voice I use immediately appeared but I would have tried toggling off and 
then toggling on VoiceOver before the restart. 

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Gerardo 
Corripio
Sent: Thursday, August 1, 2024 6:10 PM
To: iPhone List 
Subject: iOS17.6 first impressions, but with Eloquence glitch

So iOS17.6 (and iPath 17.6) working awesome, but Eloquence didn't start up upon 
the update's initial restart! I had to restart both devices about 45 minutes 
later (I was giving time for Eloquence to appear on its own), but when it 
didnt, and upon the restart 45 minutes later, Eloquence is working awesome!
This happened on an iPhone SE2020, and an iPad 9th Generation: So has this 
happened to you'll upon updating recently? Because I first noticed this 
happening (but only on the iPhone), when updating to 17.5.1, in which I had to 
restart the iPhone, but on the iPad, Eloquence started just fine upon the 
initial 17.5.1 restart!
Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel

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RE: Trouble with Zell and Bank Of America app

[Shai]

Hello, 

I am experiencing the same issue here too. The accessibility issue seems to be 
when one wants to select an account other than the primary account. 

This is on an iPhone13pro running iOS 17.5.1. 

 

From: aruell via VIPhone  
Sent: Tuesday, July 23, 2024 9:19 AM
To: viphone@googlegroups.com
Subject: RE: Trouble with Zell and Bank Of America app

 

Using iPhone 17.5.1 on an iPhone 15pro.

 

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of 
Manan Trivedi
Sent: Tuesday, July 23, 2024 11:14 AM
To: viphone@googlegroups.com  
Subject: Re: Trouble with Zell and Bank Of America app

 

What Iphone version are you using. Not sure about Zell app but The process of 
sending money with BOA app through zell is pretty accessible. you can also try 
Erica.   

Sent from my iPhone

 

On Jul 21, 2024, at 3:56 PM, Jed Barton mailto:j...@jedbarton.com> > wrote:



 

Hey guys. So it's interesting to see that people are having issues with zell. 
So, with bank of america, this is my issue, I can go to zell, and start sending 
money. I type in the amount, then when it comes to the select account button, I 
double tap on that, and that's where it hangs up. I can no longer select the 
account. any ideas?

 

Cheers,

 

Jed

 

On Sun, Jul 21, 2024 at 12:04 AM Dennis Long mailto:dennisl1...@gmail.com> > wrote:

Also when you report to bank of America state that you are a voiceover user 
explain what it is and where you are having the problem.  Be very detailed.

-Original Message-
From: 'Amy ruell' via VIPhone mailto:viphone@googlegroups.com> > 
Sent: Saturday, July 20, 2024 11:10 PM
To: viphone@googlegroups.com  
Subject: Re: Trouble with Zell and Bank Of America app

Hi, I spoke with my bank both Friday and today all to no avail. They said 
Friday they might be impacted by today. They said all is working well.
Sent from my iPhone

> On Jul 20, 2024, at 7:01 PM, Chela Robles   > wrote:
> 
> Well, I’ve heard some banks have been having issues lately related to 
> certain online banking. Patelco was one of them and it had to do with Zelle 
> and Patelco had a ransomeware attack.. I could imagine that something else is 
> going on with regards to Zelle and other bank you might as well contact your 
> bank to see what’s going on. I also have heard that in the news recently that 
> there are or were airlines and banks affected by certain technologies having 
> a shut down of some sort could check into that. Maybe maybe that’s why Zelle 
> is not working for you right now. Could be a temporary outage or something.
> Sent from my iPhone
> 
>> On Jul 20, 2024, at 1:18 PM, 'Amy ruell' via VIPhone 
>> mailto:viphone@googlegroups.com> > wrote:
>> 
>> I have done all of that and shut down the iPhone twice all to no avail. So 
>> frustrating! Will keep added though. Thanks.
>> Amy.
>> Sent from my iPhone
>> 
 On Jul 20, 2024, at 11:30 AM, Mario Eiland >>>  > wrote:
>>> 
>>> HI Amy,
>>> I had some issues the other day trying to send money to a friend. It kept 
>>> telling me that it experience some kind of error and to try again later. I 
>>> just ended up clearing my app switcher turned off and turned on my iPhone 
>>> and tried it again and then it worked. I know it sounds kind of silly, but 
>>> who knows.
>>> 
>>> Good luck!
>>> 
>>> -Original Message-
>>> From: 'Amy ruell' via VIPhone >>  >
>>> Sent: Saturday, July 20, 2024 12:35 AM
>>> To: viphone@googlegroups.com  
>>> Subject: Trouble with Zell and Bank Of America app
>>> 
>>> 
>>> Sent from my iPhone Hello all,
>>> I have no difficulty paying people with Zelle. In general, I find the Bank 
>>> of America app quite accessible. However, I am now trying to request money 
>>> from someone who does not use Zelle easily. I can get to the screen and can 
>>> find that contact, and there is Zelle credentials. However, once I enter 
>>> the amount I am requesting, I swipe to a button that reads deposit to 
>>> select account. However, if I try to activate the button, nothing happens. 
>>> Interestingly, my sited husband indicates that there is no such button at 
>>> that spot on the screen. I have tried connecting with Bank Of America 
>>> employees to no avail. Any suggestions greatly appreciated. I’ve been at 
>>> this for quite some time today without success.
>>> Amy.
>>> 
>>> 
>>> 
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>>> 
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>>> mk...@ucla.edu 

Activities VoiceOver notification iOS 17.5.1

[Shai]

Hello all, 

I am attempting to create an activity using
accessibility/VoiceOver/activities to play a different voice when I receive
a phone call or notification.  I have tried the apply to app setting and
also the context setting but this either does not work or I am not
performing the right steps. The voice plays in the app but I am unsure what
the context setting is supposed to do. 

Has anyone been able to perform this successfully and if so, how have you
done it? 

Any help appreciated. 

 

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Visible wireless app and OTP code VoiceOver iphone

[Shai]

Hello all, 

After entering in the OTP (one time passcode) code on the Visible wireless
app using VoiceOver,  I am unable to locate a continue button to get signed
in to my account. 

Anyone have any solutions/workarounds to this issue? 

Using the latest iOS update. 

Thank you in advance for any responses 

 

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Re: problem to sign in with my account with Voiceover on

[Shai Wolman]

Hello,
I have not had this issue.  When you indicate that you have to have a sighted 
person assist in signing into an account for you, which accounts do they need 
to sign into? Have you attempted to rrestart your phone or restart VoiceOver 
since the update? 


From: viphone@googlegroups.com  on behalf of 
anthonyborg...@gmail.com 
Sent: Saturday, December 2, 2023 10:48 PM
To: viphone@googlegroups.com 
Subject: problem to sign in with my account with Voiceover on


Hi



I don’t know if if this is a bug, I recently upgreated to IOS 17 and I am 
noticed that everytime I install a new app and try to sign in with my accout 
with the Voiceov er on, it won’t let me do it. So, I have to ask a sighted 
person to do it for me because I have to turn off Voiceover.

I really need your suggestions of how I might solve this problem please.

Thanks in advance



Anthony

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Resetting VoiceOver back to default iPhone iOS 17.0.2

[Shai]

Hello all,
I accidentally mislabeled something on my iPhone homescreen with
VoiceOver and I'd like to reset it back to the default. How would I go
about this?
I am using iOS 17.0.2.


-- 
Shai Wolman
Wolman Assistive
(619)894-6587
An accessibility services company providing training to children and adults!
To get in touch or for more information, please visit my website at
wolmanassistive.com

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Re: “Handoff” between iOS and MS-Windows

[Shai]

Hello,
One can use the phonelink app between iOS and Windows11 devices. This
feature works similar to handoff where one is able to work with
messages/calls between the Windows app and the iOS app. It uses
bluetooth between the phone and PC.


On 7/27/23, Bill Gallik  wrote:
> Can anybody on this list advise me as to whether or not the handoff feature
> between iOS and macOS is likewise available between iOS and MS-Windows?
>
>
> 
> - Sent from Ino Squire's iPhone SE (iOS16.6) via Google Mail
>
>
> And, if so, how does one configure it?
>
> TIA
>
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Re: ESim cards

[Shai]

This depends what plan one goes with. One can set up an Apple watch
through the settings/cellular option/add cellular plan.
The apple watch option is $5 more per month on top of the plan cost.


On 7/25/23, sarai.bucciare...@gmail.com  wrote:
> Does Visible deprioritize your data speed?
>
> What about setting up your apple watch?
>
>
>
> From: viphone@googlegroups.com  On Behalf Of
> Dennis Long
> Sent: Monday, July 24, 2023 5:43 PM
> To: viphone@googlegroups.com
> Subject: Re: ESim cards
>
>
>
> I have. Visible it is excellent. The ESim works great.
>
>
>
>
>
> On Jul 24, 2023, at 6:39 PM, sarai.bucciare...@gmail.com
> <mailto:sarai.bucciare...@gmail.com>  wrote:
>
> 
>
> Hi all:
>
> I’m debating on switching from AT&T to either Mint Mobile or Visible. I have
> an iPhone 13Pro Max and an Apple watch series 4 cellular watch.
>
> How is dealing with eSim cards? I had one once and even though I told it to
> keep the sim, lost it when I had to reset the phone. I switched to a
> physical card.
>
> --
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-- 
The fol

Re: ESim cards

[Shai]

The e-sim can be re-downloaded via the carrier's associated app or by
scanning the qr code. Also, from my understanding when a phone is
reset, one is asked whether they'd like to keep the e-sim on the phone
or reset the phone and delete the ESIM.


On 7/24/23, sarai.bucciare...@gmail.com  wrote:
> What if resetting the phone goes wrong and you lose the eSim?
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Shai
> Sent: Monday, July 24, 2023 8:56 PM
> To: viphone@googlegroups.com
> Subject: Re: ESim cards
>
> Hello,
> I have not had any issues dealing with e-SIM; I actually prefer this method
> over a physical card.
> On Visible, you download the app, and create your account pick the plan and
> install the e-sim profile after payment.
>
>
> On 7/24/23, sarai.bucciare...@gmail.com 
> wrote:
>> Hi all:
>>
>> I'm debating on switching from AT&T to either Mint Mobile or Visible.
>> I have an iPhone 13Pro Max and an Apple watch series 4 cellular watch.
>>
>> How is dealing with eSim cards? I had one once and even though I told
>> it to keep the sim, lost it when I had to reset the phone. I switched
>> to a physical card.
>>
>> --
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>>
>
>
> --
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-- 
The follo

Re: ESim cards

[Shai]

Hello,
I have not had any issues dealing with e-SIM; I actually prefer this
method over a physical card.
On Visible, you download the app, and create your account pick the
plan and install the e-sim profile after payment.


On 7/24/23, sarai.bucciare...@gmail.com  wrote:
> Hi all:
>
> I'm debating on switching from AT&T to either Mint Mobile or Visible. I
> have
> an iPhone 13Pro Max and an Apple watch series 4 cellular watch.
>
> How is dealing with eSim cards? I had one once and even though I told it to
> keep the sim, lost it when I had to reset the phone. I switched to a
> physical card.
>
> --
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Re: Dropping calls

[Shai]

Hello,
I was experiencing the same behavior and after a reset of network
settings and the like, it was suggested to me to switch to ESIM with
my carrier instead of using a physical sim and this worked to resolve
the issue.
Since then, I have not had any dropped calls.
If the problem still persists after Sieghard's suggestions, then I
would recommend that.


On 7/7/23, Maria Campbell  wrote:
> My calls on my SE20 2nd generation keep dropping after about five
> minutes or so.  How do I stop that from happening?  Thanks.
>
>
> --
> Maria Campbell
> lucky1i...@gmail.com
>
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Re: My iPhone starts playing music when the screen is locked and I’m not even in the same room, why?

[Shai]

This situation occurred yesterday for me and I thought that it may
have been because I pressed my watch up against something to trigger
the music playing from my phone.
It seems like I did not and music started playing at random. I just
stopped the music from playing.



On 5/30/23, Mary Otten  wrote:
> I guess my subject line says it all. This is happened to me on several
> occasions. I can’t have been playing a song, but close the music app and
> gone on to other things. It can happen when my phone is in one room and I am
> in another room and then I come back, and I hear music playing on my phone.
> It happens in no discernible pattern that I can figure out, but it has
> happened often enough where I know it can’t possibly be a fluke. It never
> used to happen. I can’t say exactly when it started, certainly sometime in
> the latest iOS cycle, 16. But it’s only been in the last few months. Has
> anybody had this happen and if so, what did you do to fix it?
> Mary
>
>
> Sent from my iPhone
>
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Periodic table app with VoiceOver iOS 16.4.1

[Shai]

Hello all,
Is there a no-cost periodic table app for the iPhone accessible with
VoiceOver that a person can type in the element name and get the
information about it? I vaguely remember that there was an app of this
type; however, I do not recall the name.
Thank you in advance for any responses.


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Re: Hope Someone Can Help

[Shai]

Hello,
How about having the person create a contact with commas to insert
pauses for the menu options?
I have done this and it works very well.
These days I think that you may be hard-pressed to locate an
auto-dialer for the iPhone unless it was some sort of app as all
signals are digital and the iPhone would need to have an analog
connection or a dial tone of some sort.
I have read about pairing an anlog phone with an iPhone but I don't
think that this is what you are attempting to do.


On 3/30/23, Noe Villeda  wrote:
> Hello List,
>
>
>
> Does anyone know where I can find an auto dialer? I have a friend who is
> having trouble using his iPhone to make menu selections using voiceover.
> Several years ago, he found a small auto dialer that looks like a
> transister
> radio that you hold up to the iPhone and it would generate the touch tones
> through its speaker.
>
>
>
> I'd appreciate any information.
>
>
>
>
>
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Re: iPhone12 Doesn't Ring

[Shai]

Hello,
It sounds to me like the phone may be locked to a different carrier.
Has this phone been unlocked? Has it been used with this carrier in
the past?


On 3/23/23, Fazil M.  wrote:
> I put a physical SIM in my iPhone12 and the phone doesn't ring nor does it
> make a call. Cellular data is on but incoming call goes to voicemail.
>
> What should I check for, please?
>
> Thanks!
>
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iPhone 10-R 16.3.1 always on Internet connection when hotspotting over wifi

[Shai]

Hello all,
For my job, I am on the road a lot. I am looking for a means to be
able to work with my laptop in a comfortable and efficient manner
which means not having to reconnect my phone via hotspot every time it
becomes disconnected. The constant need to reconnect is a loss in
productivity.
Is there a means that I can have my iPhone asleep (in other words
while screen is locked) and keep the hotspot connection alive (in
other words always in sink with the computer)?
Thank you in advance for any responses.


-- 
Shai Wolman
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Uber app and adding multiple stops

[Shai]

Hello,
I need to go and run an errand.
This errand involves me making a quick pickup of an item and then
returning home.
I put my home as the pick up address and the place for the errand as
destination. I then tried to add my home as a stop where the trip
would be completed so as to ride back with the same driver; however,
after adding my home as stop 2 and tapping on the done button, I
cannot close out of the add multiple stops field  and so cannot
request this trip.
Has anyone else done this and if so, how have you gotten around this issue?
Thank you in advance.

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FaceTime audio sharing VoiceOver

[Shai]

Hello,
I suspect that the answer to this question will be that this is not
possible at this time; however, I am thinking that this feature should
be possible especially because of something like shareplay on FaceTime
calls.
I am working with a student remotely via FaceTime audio and beginning
to teach them how to use VoiceOver.
Other than them having another iOS device for which to have VoiceOver
audio transmitted so that one can hear what they are doing, is there a
means of outputting this audio to a FaceTime audio call?
Thank you in advance for any responses.

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Re: iPhone startup and shutdown tones

[Shai]

Hello Dennis,
No, startup sounds are not available on the 13-series phones. The
shut-down sound was available to me as of the release of iOS 16, but
then seemed to have disappeared once 16.2 rolled out.


On 12/29/22, Dennis Long  wrote:
> Are they available on the iPhone 13 pro?  Thanks.
>
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Volume adjustment on phone calls and exchange email notification IOS 16.2

[Shai]

Hello all,
Since iOS16, when I place the phone to my ear, I am having difficulty
adjusting the volume using the volume buttons on a phone call. I was
told to set up the device as new and even after doing this, I am still
experiencing this issue.
Is anyone else experiencing the same and if so, how was it remedied?
I did try enabling the change with buttons setting; however, this only
worked for a few days and then stopped allowing me to adjust the
volume. I have kept up with the updates and updated my phone to iOS
16.2; however, the same issue still exists.
Also, since setting up the phone as new, I am not receiving
notification for exchange emails with the mail app.
Anyone having this behavior and how was it resolved?
The volume issue is occurring on both an iPhone10R and iPhone13 pro.
Thank you in advance for any responses.

-- 
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Re: Text Message Failed To Send, Message

[Shai]

Hello,
I have not had this issue. I would try the following and then contact
your carrier if the below steps do not work:
1. Reset network settings in settings/general/reset; note, you will
need to have all wifi passwords handy as all wifi connections will be
lost upon this reset.
2. Restart your phone and then try to send a message.
3. Check for carrier settings update in settings/general/about, when
on that screen wait a few moments and you may be prompted for a
carrier settings update. If not and texts are still failing to send
proceed to next step.
4. Call your carrier; it could be that they may be having issues with
compatibility of 16.2 or issues to send text messages.

On 12/21/22, Mike B.  wrote:
> Hi All,
>
> Running iOS16.2 on an SE2020 iPhone.  Every time I send a text message, and
>
> it doesn't matter whether I send by typing it  out or dictating and using
> Siri, I get a message in the Notification Center stating the message failed
>
> to send when the message did indeed send.  Is this happening to anyone else?
>
> Any input is appreciated.  Thanks much.
> Take care.  Mike.  Sent from my iBarstool.
>
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Focus40 classic and fifth generation braille display and USB to iPhone using camera connection kit

[Shai]

Hello all,
Would anyone happen to know if the Focus 40 classic or Focus 40 blue
fifth generation is supported over USB using iPhone 10-R with camera
connection kit? I have a student who is considering the use of this
set up. Student is using iOS 16.1.2.



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Re: Instructions for using SE 2022 needed

[Shai]

Hello Nancy,
I would suggest going to applevis.com; there, the site has a link to
getting started with your first iPhone/iPad/watch I would navigate to
this link and then choose the link for getting started with your first
iPhone and review the guides/audio material  on there.
You could also Google the topic. Lastly, there are places where you
can get in-depth training if this is more comfortable.


On 12/10/22, Nancy Hill  wrote:
> Hi All, We just went to a new carrier.  I had the original SE and the
> only thing I would use it for was to make and receibe calls when I was
> away from home.  I have also sent a few text messages via voice.
>
>
> I am thinking about learning a bit more about my new SE.  I am looking
> for suggestions on how to increase my knowledge.  I do use Siri a bit
> and know how to ask him to turn on Voice Over, but other than that, I am
> a blank slate.  I knnow absolutely nothing about swishing, swiping,
> tapping etc.
>
>
> What is the simplest and easiest way to learn about my phone's operation?
>
>
> Thanks in advance for your help and direction!
>
> nancy
>
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Adjusting volume of ear piece while on a phone call iOS 16.1.1

[Shai]

Hello,
While on a phone call on both an iPhone 13 pro and an iPhone10r, I
notice that I am unable to adjust the volume of the call on the ear
piece while in the phone app. In order to be able to successfully
adjust the volume on a call, I have to exit out of the phone app i.e
return to the home screen with VoiceOver and then I am able to
increase the volume. Has anyone else experienced this behavior or is
there a setting that could have been enabled to make it such that the
volume needs to be controlled in this manner? Speaker phone is not an
issue to adjust volume; only the ear piece.
Thank you in advance for any responses



-- 
Shai Wolman
Wolman Assistive
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Re: Another Phone That Won't Talk After Reboot

[Shai]

sage because you are subscribed to the Google Groups
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Ending a call with side button VoiceOver iOS16

[Shai]

Hello all,
I tried to end a call using the sleep/wake button on my iPhone10r
iOS16 with VoiceOver; however, I noticed that it did not end a call
when pressed. I tried both against my ear and while on speaker phone.
Has anyone gotten this feature to work and if so, how did you do it? I
made sure that prevent lock button from ending call is turned to off
under accessibility/touch.


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Double tapping on video short in Youtube app feed using VoiceOver Youtube 17.35.3

[Shai]

Hello,
When I first open the Youtube app and I am on my home feed and
encounter a video short that I'd like to listen to, I am no longer
able to double tap on the video using VoiceOver with Ios 15.6.1.
Is anyone else encountering the same difficulty and what workaround is
there currently to be able to review these videos?  I tried
reinstalling the app with the same result.
Please advise.


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Re: Cellular data in settings and call performance iPhone10R

[Shai]

Hello Sieghard,
I turn off cellular data to restrict all data to Wifi so as not to
consume data from my cellular plan unnecessarily. I found that this
works best for me. I did try Wifi calling but since my signal is good
(about 3 of 4 bars) carrier does not provide me wifi calling.



On 8/28/22, Sieghard Weitzel  wrote:
> Why on earth would you turn off cellular data? If you have Wi-Fi calling
> enabled it will be used if you have poor cellular and good Wi-Fi, but I'd be
> interested to hear your reasoning for turning off cellular.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Shai
> Sent: Sunday, August 28, 2022 5:06 PM
> To: viphone@googlegroups.com
> Subject: Cellular data in settings and call performance iPhone10R
>
> Hello all,
> Does disabling cellular data in settings/cellular when on wifi affect call
> performance? At home while on wifi I turn off cellular data; however I have
> been noticing dropped calls on an iPhone10R. I tried powering down and on
> the phone and resetting network settings but the problem still seems to
> occur.
> Thoughts?
> Carrier suggests I upgrade phone but phone still works great aside from the
> problem noted.
>
>
> --
> Shai Wolman
> Wolman Assistive
> (619)894-6587
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> adults!
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Cellular data in settings and call performance iPhone10R

[Shai]

Hello all,
Does disabling cellular data in settings/cellular when on wifi affect
call performance? At home while on wifi I turn off cellular data;
however I have been noticing dropped calls on an iPhone10R. I tried
powering down and on the phone and resetting network settings but the
problem still seems to occur.
Thoughts?
Carrier suggests I upgrade phone but phone still works great aside
from the problem noted.


-- 
Shai Wolman
Wolman Assistive
(619)894-6587
An accessibility services company providing training to children and adults!
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wolmanassistive.com

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Re: Euber help please.

[Shai]

Hello Jenny,
I use the text replacement feature found under
settings/general/keyboard  on the iPhone for just this purpose. When I
request a ride, I tap on the driver's name and then type a series of
letters that will expand into a note for the driver via a text
message. I have two of these notes one for home and another for when I
am out some place as instructions may differ.


On 8/15/22, Jenny Bomareto  wrote:
> Hello,
>
> I went into the Uber app. I went to where it said account. I went to edit.
> As I want to add a note so the Uber driver will call me upon arrival and to
> make them know I’m blind so they won’t just drive off.  Instructions please
> on how to do this.
>
> Thanks for reading regarding this matter.
> Jenny Bomareto
>
> Sent from my iPhone
>
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Re: Using Mail Drop

[Shai]

Also, if the person has an Android phone then by default they do have
access to Google services such as Drive etc. The file could be sent to
them via Google Drive.


On 8/9/22, Lisa Belville  wrote:
> Hi, all.
>
>
> I'm trying to send a 135 MB attachment to someone with an android
> phone.  They don't do Drop box or any other sharing service.  If I use
> mail drop and it's in iCloud, can they view the video?  I thought a link
> was emailed to me that I could send.  Is this how mail drop works or do
> I have it all wrong?
>
>
> Lisa
>
>
> --
> Lisa Belville
> missktlab1...@frontier.com
>
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Re: Is there anyway to back up bard books on a phone that you’re getting rid of?

[Shai]

Hello Mary,
No, unfortunately one is not able to back up the Bard books for
retrieval on a new device; they would have to be downloaded again.


On 7/28/22, Mary Otten  wrote:
> I feel pretty certain that the answer to this question is no, but I’m asking
> for a friend who has an iPhone 8 and is about to upgrade to a 14 Pro, I mean
> a 13 Pro. Anyway, he says he has 200 bard books on his iPhone 8. Is there
> anyway to back up that so that he can get it on his new phone that he will
> be getting in a couple of weeks? I don’t think so, but I’m hoping I’m wrong
> and that somebody will have an answer.
> Mary
>
>
> Sent from my iPhone
>
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Re: Sticky Note, Vehicle

[Shai]

Hello,
I would also try toggling VoiceOver off and then back on using the
accessibility shortcut. I find that this resolves these matters.

On 7/10/22, Bobby Druesedow  wrote:
> Hello: I have recently been hearing the below words quite a few times as I
> scroll through different apps or screens. It usually says these two words
> after it tells me what the name of a Napias or at the heading of the mail
> app and in other places. Voice Over says:
>
> Sticky Note, Vehicle
> I have had this problem once before, but can’t remember how I took care of
> it. Any help would be appreciated. Have a blessed day!
>
>
> Bobby Druesedow
>
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Re: Changing voicemail greeting so that callers don't hear VoiceOver saying "stop" when I finish recording

[Shai]

Hello,
What I personally do is to turn the volume down manageable level that
I can hear before recording and locate the record button. Before
double tapping on the record button, I cover the speaker with my and
and then double tap. I find that this muffles the "stop" for me.


On 1/3/22, Kathy Blackburn  wrote:
> My sighted sister is actually trying to pick a fight with me over this. How
> can I record a voicemail greeting on my iPhone 8 and not have VoiceOver say
> "stop" when I finish recording? For the sake of my sanity, please help.
> Thank you.
>
> Kathy Blackburn
> kblac...@austin.rr.com
>
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Re: Question about Siri

[Shai]

2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=88s%2FOPgay6H86JH0oI9lySHKs5rznpwd3B0%2BS5YdbZY%3D&reserved=0>
> https://disabilityin.org/what-we-do/supplier-diversity/<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdisabilityin.org%2Fwhat-we-do%2Fsupplier-diversity%2F&data=04%7C01%7C%7C21c81b62c6f5406658a308d9b0da3c69%7C84df9e7fe9f640afb435%7C1%7C0%7C637735273646581881%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=dGPUsMrRoZTACSOByEKyo2cZNuhWpTLwdzt7qRHYpW8%3D&reserved=0>
> Linkedin logo and link
> Twitter logo and link
> Instagram logo and link
> Facebook logo and link
> Itunes logo and link to disabilty
> matters
>
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Re: you mail

[Shai]

Hello,
Is there a means with VoiceOver to see what the phone number and email
is that one has entered during sign up? I am trying to enter my phone
number but when I go to the text field to see if any numbers have been
entered, VoiceOver does not announce anything in this field and even
deleting the information does not announce as information is erased to
re-enter.

On 8/10/21, Joshua Hendrickson  wrote:
> I have never paid for the full version of you mail.  You mail disables
> your voice mail on your phone itself.  It is a pretty straight forward
> process.  Just let your phone ring when it is trying to set up the
> app.  I had that issue.  The app will even clearly say, it will be
> ringing your phone to check the voice mail.  I really like the app.
>
> On 8/10/21, Casey Wollner  wrote:
>> Hi for those of you who use the you mail app what is the best way to set
>> it
>> up and do you have to pay for all of its futures?
>> Or is the free version good enough?
>> And then how do you set it up and then disable your voice mail so it will
>> use the you mail
>> App?
>>
>>
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App for being able to record and edit recording iPhone

[Shai]

Hello,
I am looking for an app to be able to record/pause  and perform quick
edits or replace parts of recording on the iPhone with VoiceOver.
Does anyone have a recommendation?
I already tried using the VoiceMemos app on the phone and although I
can record and make replacement to parts of recording, I can't seem to
locate a means of trimming parts of recordings accessibly. When I
place the wave form in what I feel is the correct place and double tap
on trim, the part still seems to play.
Thank you in advance for any suggestions.

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Youtube switching between portrait and landscape orientation iPhone12 pro max

[Shai]

Hello,
I have a friend using an iPhone12 pro max with VoiceOver latest
version of iOS. They have the rotation lock set in control center and
they report that when watching a Youtube video and rotating the phone,
VoiceOver will switch between portrait and landscape modes.
I have tested this on both an iPhone10r and 8+ but I am not
experiencing this issue.
Is anyone else on here experiencing this and how did you resolve?
Thank you in advance for any responses.

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Re: iPhone 12 pro an hotspot

[Shai]

Hello,
When you are trying to broadcast to other devices, are you trying to
do this over wifi? If so, wifi needs to still be enabled in settings
in order to broadcast to the device.
Also, I would confirm that Hotspot is a feature that your carrier plan
supports.

On 5/13/21, Robbie Miller  wrote:
> Hello all,
>
> I have an iPhone 12 Pro, and after turning on my hotspot, I can't get my
> hotspot to broadcast to other devices.
>
> What am I doing wrong?
>
> Can anyone give me instructions on how to turn on my hotspot . I want to
> connect my laptop to my hotspot.
>
> Voiceover says its on, but my laptop does not see it.
>
>
>
> Thanks for any help.
>
>
>
> Robbie
>
>
>
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>


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Re: Apple music playing limited amount of songs iOS 14.5.1

[Shai]

Hello Richard,
Yes I am sure. When I do a manual search for an album or artist the
music app will allow me to locate that specific album or artist.
Also, my Amazon smart speaker plays music just fine when I ask for a
genre from Apple Music.


On 5/12/21, Richard Turner  wrote:
> This is just a guess as I do not have Apple Music; but are you sure your
> subscription is active on that phone?
>
>
>
> Richard
> "Great minds discuss ideas, average minds discuss events, small minds
> discuss people." -- Eleanor Roosevelt
>
> www.turner42.com
>
>
> On May 12, 2021, at 6:25 PM, Shai  wrote:
>
> Hello,
> On my iPhone8+ with VoiceOver running iOS 14.5.1, I notice that when I
> ask Siri to play a specific genre of music from Apple music, I will
> hear only three songs and then it will stop.
> This was not the case before iOS 14.5.
> Does anyone know if there is a setting I can change?
> Thank you in advance.
>
>
>
> --
> Shai Wolman
> Wolman technologies
> (619)894-6587
> Providing training to children and adults that empowers them to be
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atvist...@gmail.com

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Apple music playing limited amount of songs iOS 14.5.1

[Shai]

Hello,
On my iPhone8+ with VoiceOver running iOS 14.5.1, I notice that when I
ask Siri to play a specific genre of music from Apple music, I will
hear only three songs and then it will stop.
This was not the case before iOS 14.5.
Does anyone know if there is a setting I can change?
Thank you in advance.



-- 
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Wolman technologies
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tasks.
atvist...@gmail.com

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Re: In need of assistance

[Shai]

Hello Kate,
I'd also be happy to help. The tripple press of the home button is
only in effect when the phone has been turned on for the first time.
If it's already been set up, then the user would go to
settings/accessibility/accessibility shortcut and select VoiceOver to
configure this.
After that, then use the tripple press of the home button to turn on VoiceOver.
My contact information is in the signature line.


On 5/2/21, Kait Forbes  wrote:
> Good morning everyone,
>
> Okay, Let me give you a bit of background.  I Care for my Grandmother, she
> is my mom.  With recent illness she is now almost totally blind.  I need to
> Help her get some kind of handle on things so I am starting with her
> phone.  I need help and I am told this is one of the groups that can do
> this for us.  With your help I too will have the knowledge to assist her.
> I bought her the iPhone  SE 2nd. generation. It says it has the version iso
> 14.5 with that in mind Please , How in the world can I set this up for
> her?  Many thanks for your help and support here.
> Kait
>
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Re: Newest iPhone with a physical home button.

[Shai]

DAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZpVBvG79smmXl2esnN4n11h3w4Tzd9B7LHXRx%2B4D5K8%3D&reserved=0>.
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VoiceOver issue with typing feedback in messages app iOS 14.4

[Shai]

Hello all,
In messages on iOS 14.4 I notice that when I am typing VoiceOver will
not announce the word that I have typed when I press the spacebar even
though I have words set as typing feedback under
accessibility/voiceover/typing.
Has anyone else noticed this issue?

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Disabling unlock sound iphone10r and downloading apps

[Shai]

Hello all,
Is there a means of disabling the unlock sound iPhone10r makes when it
has been unlocked?
Also, I am new to an iphone without a home button and touch id. Does
one double press the side button to confirm the installation of an
app?
Thank you in advance for any responses.


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iPhone6 call quality issues

[Shai]

Hello,
I  am using an iPhone6 with iOS 12.5.1 and I notice that when the
phone is on wifi calling at home that call quality is fine, but call
quality does not seem to be very good when the phone is on cellular.

Is there anything that I can try? Would replacing the battery help?
The health does say that it is at 84% but it is supporting normal peak
performance at this time.
Thank you in advance for any responses.

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Re: VoiceOver sound and computer Zoom iOS 14.3

[Shai]

Hello all,
Thank you for your replies thus far on this issue.
I am trying to use the new Zoom feature on a computer of screen
sharing an iPhone  using screen mirroring . Here is a link to an
article if one is interested in reading more about it:
https://support.zoom.us/hc/en-us/articles/201379235-Sharing-your-screen-iOS-with-the-Zoom-desktop-client
The plug-in has been installed on the computer and all audio such as
music etc. will come through but not VoiceOver speech.

On 1/27/21, Brad Snyder  wrote:
> I am a little confused on what you are trying to do.
> If you are in a Zoom meeting on your iPhone, and want your VoiceOver to be
> heard while doing a Screen Share, then I recommend turning on Original
> Sound.  You may first need to enable this option via setting on the Zoom.us
> <http://zoom.us/> website, then turning on Original Sound in the iOS app on
> your iPhone, during a Zoom call, before beginning Screen Share.
>
> I hope this helps you do whatever it is you are trying to do.
>
> - Brad -
>
>
> On Jan 27, 2021, at 09:30, Shai  wrote:
>
> Hello,
> I am trying to share VoiceOver sound through my computer with iOS 14.3.
> I installed the Zoom plug in and selected share iPhone/iPad on the
> share sheet. I then selected screen mirroring and selected Zoom ad-on
> from control center on my iPhone. All audio such as music does come
> through while sharing; however, VoiceOver speech does not.
> I looked for audio destination in the rotor to attempt to change
> VoiceOver sound to the Zoom ad-on but that was not an option even
> though I have audio destination selected.
> Has anyone gotten this to work?
> I am using a Windows10  computer.
> Thank you in advance for any responses.
>
>
> --
> Shai Wolman
> Wolman technologies
> (619)894-6587
> Providing training to children and adults that empowers them to be
> productive and successful with their assistive technology/computing
> tasks.
> atvist...@gmail.com
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VoiceOver sound and computer Zoom iOS 14.3

[Shai]

Hello,
I am trying to share VoiceOver sound through my computer with iOS 14.3.
I installed the Zoom plug in and selected share iPhone/iPad on the
share sheet. I then selected screen mirroring and selected Zoom ad-on
from control center on my iPhone. All audio such as music does come
through while sharing; however, VoiceOver speech does not.
I looked for audio destination in the rotor to attempt to change
VoiceOver sound to the Zoom ad-on but that was not an option even
though I have audio destination selected.
Has anyone gotten this to work?
I am using a Windows10  computer.
Thank you in advance for any responses.


-- 
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
productive and successful with their assistive technology/computing
tasks.
atvist...@gmail.com

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Re: KeyPad Not in Focus After Placing Phone Call

[Shai]

Hello Mike,
After placing the call with Siri using the Bluetooth headset, there is
a call in progress button that should be at the top right  of your
screen. Double tapping on that button always makes the KeyPad visible
to me everytime.


On 12/2/20, Mike B  wrote:
> Hi All,
>
> Running an SE 2020 with iOS 14.2 and a bluetooth earpiece / or Trekz Air
> headset.
>
> Whenever i tell Siri to call a phone number via one of the previously
> mentioned devices, whether it's in my contacts or not, the phone call is
> completed but, the keypad is not in focus.  So, I go to the, Phone icon,
> then, KeyPad but, after activating the KeyPad you can't press a number to
> activate a prompt.  It's like the KeyPad is dead.
>
> An example is, I had to call the blood lab but, I needed to activate the, #7
>
> prompt, but when I pressed the, #7 prompt, the KeyPad made no sound telling
>
> me the prompt had been pressed.
>
> I fumbled around and finally got the KeyPad functioning but, I'm not sure
> how I did it!
>
> Can someone tell me a way, or what to do to make the KeyPad always
> functionable when calling using a bluetooth device?  All help is greatly
> appreciated.  Thanks mooy moocho.
>
> Stay safe and take care.  Mike.
>
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Re: Removing SIM Cards

[Shai]

Hello Joe,
Yes as others have said switching out a sim to a different phone can be
accomplished by a person who is blind. I would recommend personally that
you do it at a table and that you have a tray or bowl the first time doing
it in case the card is dropped. This way it will be able to be located
pretty easily. I recall a situation where I actually dropped the sim card
and had difficulty locating it even with an augmented reality app such as
Be My Eyes or AIRA.  I needed to have someone who had been sighted to
assist me.


On Tue, Nov 17, 2020 at 12:47 PM Joe Orozco  wrote:

> Hi, is removing a SIM card something a blind person can easily
> accomplish independently? I'm trying to switch out a card from a 6S to
> an SE 2020. The steps appear easy enough when I looked it up, but I
> also don't want to accidentally mangle my device slot. Any thoughts?
>
> Joe
>
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> .
>


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Issues with Siri and music playback iOS 14.2

[Shai]

Hello,
On iOS 14.2 when telling Siri to play a song or podcast pausing it via
the two finger VoiceOver magic tap on an iphone8+ and then telling
Siri to play a different song/podcast, I notice that the same
song/podcast still continues to play even though Siri states that it
is playing the new song or podcast named.
Has anybody else observed this behavior? What I have done is to again
pause the current song/podcast being played and then tell Siri to play
the new song/podcast.
When I do this, the new song will play on the second try.
Thank you in advance for any responses.


-- 
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
productive and successful with their assistive technology/computing
tasks.
atvist...@gmail.com

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Re: Wondering, is this problem my phone, or my provider

[Shai]

Hello,
Personally it sounds like there are hand-off issues between the cell
spot t-mobile router you were referring to and wifi calling. I would
try disabling wifi calling in settings/phone and see if the signal
issues improve.
Even with 2 of 4 bars you should be able to receive calls.

On 10/26/20, Terri Stimmel  wrote:
> Hello everyone,
>
>
> I have a rather anoying problem that happens pretty regularly. I would
> really appreciate some opinions on it, if at all possible.
>
>
> First of all, my service is with T-Mobile. I have had service with them
> for about 3 years now. I like them pretty well. Although, I do wish my
> bill were a bit cheaper. But for everything that I have, including an
> Apple 5 series watch, I really can't complain.
>
>
> However, my very anoying problem is this.
>
> I live in a townhouse. So our 2 bedrooms are upstairs. Sometimes when up
> here, I miss calls. I miss them completely. They don't register on my
> phone, or my watch. I don't know that I've even missed a call, unless
> all of a sudden I realize I have a voicemail.
>
>
> Now, downstairs, in our living room where the router is, we have a
> T-Mobile tower. Maybe that's not the proper name for it. I got it when I
> first got T-Mobile, because in that apartment I had absolutely no signal
> at all. This tower is newer. They just recently replaced it a few months
> back, because the one I had just died one day.
>
>
> If for some reason I am not connected up to the tower, downstairs I have
> 2 bars of cell signal. When connected, which is the majority of the
> time, I have 4 bars. Also, when connected and upstairs, I have 3, to 4
> bars. With my wireless internet, I have 2, to 3 bars. I don't know if
> that matters or not. But I thought I would add this anyway.
>
>
> I currently have the iPhone XR.
>
> So why is this happening?
>
> Is my signal somehow not good enough?
>
> And is this my iPhone, or the tower?
>
> Or may I not ever really know where the problem lies?
>
>
> I can't stand having this problem. But I don't know if there's anything
> I can do about it. I spend a lot of time upstairs, because the computer
> room is up here. I don't have an option to move things around.
> Otherwise, we would have wired connections up here.
>
>
> Any help or suggestions is much appreciated.
>
>
> Thank you,
>
>
> Terri
>
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Re: getting documents from GoogleDox

[Shai]

Hello,
Are you getting the message that your email address is invalid after
you sign in to Docs or before? From the description given, it sounds
like it is occurring beforehand. If this is the case I would ensure
that the whole part of the email is entered with the at gmail.com
suffix and that the password is entered correctly.
I would also recommend using the docs app as it may be an easier experience.
If you are being told that the email address is invalid after signing
in then perhaps access to view the document is not present.
I would confirm with the owner that you have access with the email
address you are signing in with.

On 10/24/20, Duane Steele  wrote:
> Hello Listers,
>
> Several places I get weekly files from are using GoogleDox, and I can't seem
> to be able to sign in to get the documents they send. I enter my e-mail
> address and I'm told it's invalid, and they want me to set up an account.
> Any suggestions for retrieving documents from GoogleDox? Thanks in advance
> for any help with this.
>
>
> Peace & Blessings,
> Pastor Duane L. Steele
> Phone (276) 730-5194
>
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disabling image recognition iphone8+ iOS14.1

[Shai]

Hello,
When in an app such as Sirusxm,  I am noticing that VoiceOver is
describing the image as clock. When I am in the Google app image is
described as mike for microphone which interferes  with my speaking to
Google assistant on my phone. I feel that these descriptions are not
relevant to me and I would like to disable it so that I have a similar
experience to previous iOS versions.
Is there a way to disable these descriptions? At the moment I have
gone into settings/accessibility/voiceover and set the navigate images
setting to never, but it seems that there should be another means of
doing this because now in photos for example I can not navigate by
flicking across the images in my library the only means of navigating
is to explore by touch.
I know that there is an image recognition setting but I understand
that this setting is for iphone10s and later or second generation se.
Thank you in advance for any responses.


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Wolman technologies
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Providing training to children and adults that empowers them to be
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Re: Message state still announced as unread even when email is open iOS 14.1

[Shai]

Hello Simon,
I am using an iPhone8 plus with the built-in mail app.
Perhaps I should also note that this behavior is occurring in the all
inboxes view but I am not sure if that would make a difference as this
had not been present on iOS 13.7.
I am also noticing that new mail received does not seem to be in view
by VoiceOver. In order for new mail to be in view, I first need to
back out of the all inboxes view with a two finger scrub gesture or by
tapping on the back button and double tap on all inboxes.


On 10/21/20, Simon A Fogarty  wrote:
> This I'm interested in,
>
> What is the phone you are using?
>
> And which of the email clients on your phone are you using,
> The built in mail app or something else like outlook?
>
> On my iPhone 11 pro max I am not finding this issue
> That could be due to a slightly different IOS version but I can say it's not
> so with my devices.
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Shai
> Sent: Thursday, 22 October 2020 4:19 pm
> To: viphone@googlegroups.com
> Subject: Message state still announced as unread even when email is open iOS
> 14.1
>
> Hello,
> in iOS 14.1 I am noticing that the state of an email message with VoiceOver
> is still announced as unread even after I read the message.
> Is this a bug or is there a particular feature I need to enable? I do not
> use the threaded list of emails.
> Thank you in advance for any responses.
>
>
>
> --
> Shai Wolman
> Wolman technologies
> (619)894-6587
> Providing training to children and adults that empowers them to be
> productive and successful with their assistive technology/computing tasks.
> atvist...@gmail.com
>
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Providing training to children and adults that empowers them to be
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Message state still announced as unread even when email is open iOS 14.1

[Shai]

Hello,
in iOS 14.1 I am noticing that the state of an email message with
VoiceOver is still announced as unread even after I read the message.
Is this a bug or is there a particular feature I need to enable? I do
not use the threaded list of emails.
Thank you in advance for any responses.



-- 
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
productive and successful with their assistive technology/computing
tasks.
atvist...@gmail.com

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uber and lyft updating to iOS 14 iPhone8+ with VoiceOver

[Shai]

Hello,
I am considering the update to iOS 14 to see if it might resolve some
of the issues with call quality that I have been experiencing, but I
heard on the list that there had been difficulty for a poster to
request an Uber or Lyft as a result of doing the update. It was
indicated that this lister could not double tap on the request button
because VoiceOver focus would not allow them to get to that button.
Has anyone on here attempted to request a ride recently and had any
trouble? Have their apps been updated?
Thank you in advance for any responses.


-- 
Shai Wolman
Wolman technologies
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Providing training to children and adults that empowers them to be
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atvist...@gmail.com

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Re: Batteri

[Shai]

Hello John,
I have not experienced less battery life on iOS 13.7. I have not
updated to 14.0.1 so I can't comment on battery degradation there.

On 10/4/20, John André Lium-Netland  wrote:
> Hi,
> Has anyone experienced less battery capacity and more often need for charge
> when using OS 13.7 or 14.0.1, compared with previos versions?
>
>
>
> Best,
> John André
>
> Sendt fra min iPhone.
>
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Boom mobile MVNO verizon

[Shai]

Hello,
Has anyone used Boom mobile verizon carrier on an iPhone with
VoiceOver? If so, have there been any accessibility challenges or any
challenges that can be named when using this combination of service?
Thank you in advance for any responses.

-- 
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Call waiting sound interrupts call iPhone iOS 13.7

[Shai]

Hello all,
On my iPhone8+  running iOS 13.7 when a call comes in the beep of the
call is distracting enough to interrupt the call I am on arriving in
louder than the caller who I am speaking to. This is when the phone is
to my ear.
Other than turning down the volume on my phone, is there a means by
which I can resolve this issue? I have had issues with the phone
carrier where the volume of a call is too low. I contacted them and in
that case they alerted me that a tower problem existed and that they
had been working to turn the volume back up. Now, the volume of the
caller is just right but call waiting beep is too loud when it comes
in. They have said that this can not be turned down and the rep
recommended that I turn off call waiting in phone settings to resolve
this issue or update to iOS 14.
Thank you in advance for any responses.


-- 
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
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tasks.
atvist...@gmail.com

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Re: resetting an apple watch

[Shai]

Hello,
Yes, from the watch app on your phone tap on general/reset/erase all
content and settings.
This can also be done from the watch itself.



On 9/26/20, Shirley Healy  wrote:
> does anyone know how I would reset an apple watch to factory settings?
>
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Re: Siri not working with YouTube

[Shai]

Hello,
I tried it just now and yes I am having this problem too. I am on an
iPhone8+ with iOS 13.6.1 and VoiceOver.
I tried researching the error on Google and it must be a new one
because I have not seen any reports on it and how to fix yet.

On 9/6/20, Tim Leet  wrote:
>  Is anybody else having a problem with Siri not opening the YouTube app? My
> wife and I both tried to open YouTube tonight and Siri said  (YouTube hasn’t
> added support for that with Siri. ).Sent from my iPhone
>
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Re: InstaCart App

[Shai]

Hello Janet,
In my experience, sometimes a shopper will call if the store is out of
an item. When items are added to the cart, the app also notifies that
the store is out and allows for choosing a replacement. There is also
an option to choose a replacement on the product by tapping on the
product itself and choosing replace with best match or don't replace.
I use the iPhone app.
About expiration dates, you could try to leave an instruction note
like please check expiration dates on the product instructions page.
I do leave my information on the app so that it does not need to be
entered in. I think that one can also pay with Apple pay if I am not
mistaken. I am not sure if there is a certain amount for the tip.
After your items are delivered, a rating must be left for both the
experience and the shopper. Problem issue can be reported an Instacart
is very responsive. You can also contact Instacart support.
The app is VoiceOver accessible however, when placing a product in the
cart, VoiceOver used to report, add to cart dimmed button while still
being available. I am not sure if this has been corrected, but this is
an item of note.
Other than that, the app works fine.


On 9/6/20, janet gross  wrote:
> Hi Shai,
> I have been looking for a shopping service.  I will check them out
> thoroughly.  I have this service where I live, and I definitely want a
> shopping service like this.  $99 a year isn't a bad deal, and matter of
> fact, this service is right where my favorite store is.  Can I ask you if
> you order an item, and the store is out of it, will the shopper call you to
> let you know, or to ask you if you want to replace it with something else?
> Do you use this app on the phone, or on the pc?
> Is there somewhere on the app to ask the shopper to please check the
> expiration date especially on the dairy products? I can't even begin to  say
> how many times when I'm at the store, and the shopper picks up the products,
> and I ask him or her to check the expiration date, and low in behold, it was
> out dated some days ago.
> Do you have your credit card information saved on their web site, so you
> don't have to enter it every time you place an order?
> Is there a certain amount for the tip?
> If you have a problem with the purchases, can you call someone to report or
> if you don't get what you asked for, but still been charged for it?
> Am I right in assuming this app is accessible with VoiceOver?
>
> Thank you so much.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Sunday, September 06, 2020 10:26 PM
> To: viphone@googlegroups.com
> Subject: Re: InstaCart App
>
> Hello,
> Here in Los Angeles, Instacart charges $99 a year and orders $35 and
> up receive free delivery. One does not have to subscribe to the $99
> service, but they will pay the delivery fees and any other applicable
> prices.
> I know that this is also the same in San Diego as well.
> I have seen sales on different items through them.
> On 9/6/20, janet gross  wrote:
>> Hi All,
>> I have often wondered about this service, so if I may please ask you, is
>> this service expensive? From my understanding, this service charges
>> $14.95
>> just to use the service, and then they charge a delivery fee of $4.95,
>> and
>> they do not honor the sale prices because that is another way they make
>> money? Meaning we as customers don't get the actual sale price, and we as
>> customers can't use a reward card if we have one, but the shoppers use
>> their
>> personal reward card, so then the shoppers also get our points on their
>> own
>> reward card.  I do give a tip, so I include this as well.  Do customers
>> have
>> to order a certain amount maybe like $30 or 50 to use the service.  I
>> hear
>> so many people saying this is a great service, but when I ask them how
>> much
>> does the service charge, no one knows for sure.  I could very well be
>> wrong,
>> but this is what I read from the agreement on their web site.  So, please
>> let me know if I am wrong, as I would appreciate it.
>> Maybe it is different in different areas, not for sure.
>>
>> Janet
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf
>> Of Mary Jo Partyka
>> Sent: Sunday, September 06, 2020 8:11 PM
>> To: 'Karen Delzer' via VIPhone
>> Subject: Re: InstaCart App
>>
>> Hi,
>>
>> I have been using Instacart since the pandemic hit in March and we order
>> groceries every week.  The app is easy to use and the store personnel are
>> coo

Re: InstaCart App

[Shai]

Hello,
Here in Los Angeles, Instacart charges $99 a year and orders $35 and
up receive free delivery. One does not have to subscribe to the $99
service, but they will pay the delivery fees and any other applicable
prices.
I know that this is also the same in San Diego as well.
I have seen sales on different items through them.
On 9/6/20, janet gross  wrote:
> Hi All,
> I have often wondered about this service, so if I may please ask you, is
> this service expensive? From my understanding, this service charges $14.95
> just to use the service, and then they charge a delivery fee of $4.95, and
> they do not honor the sale prices because that is another way they make
> money? Meaning we as customers don't get the actual sale price, and we as
> customers can't use a reward card if we have one, but the shoppers use their
> personal reward card, so then the shoppers also get our points on their own
> reward card.  I do give a tip, so I include this as well.  Do customers have
> to order a certain amount maybe like $30 or 50 to use the service.  I hear
> so many people saying this is a great service, but when I ask them how much
> does the service charge, no one knows for sure.  I could very well be wrong,
> but this is what I read from the agreement on their web site.  So, please
> let me know if I am wrong, as I would appreciate it.
> Maybe it is different in different areas, not for sure.
>
> Janet
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Mary Jo Partyka
> Sent: Sunday, September 06, 2020 8:11 PM
> To: 'Karen Delzer' via VIPhone
> Subject: Re: InstaCart App
>
> Hi,
>
> I have been using Instacart since the pandemic hit in March and we order
> groceries every week.  The app is easy to use and the store personnel are
> cooperative.  The shoppers ask us questions when items are out of stock or
> not good quality and give me a chance to reply with my answer.  The drivers
> bring the groceries to our front door and my husband goes out to get them.
> m.  The shoppers are nice.  One time one of the items we ordered was
> missing.  We called the support line and they credited our account for the
> missing item.  It could have been misplaced when the items were being rung
> up.  We are very pleased with the service.
>
>
>> On Sep 6, 2020, at 5:57 PM, Holly Jensen 
>> wrote:
>>
>> Hello,
>>
>> I wanted to write in and ask if anyone in this group has had experience
>> using InstaCart? If so, is the app accessible, are the drivers
>> communicative, etc? Many thanks.
>>
>> Holly
>>
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> The arch

Re: Does anyone else lose voice over after they listen to a voicemail?

[Shai]

Hello,
Yes I have seen this issue also. I would second Paul's suggestion on
reporting this to Apple accessibility and attempting to be as specific
as possible.

On 8/8/20, Kimberly  wrote:
> Hi,
>
> Whenever I listen to a voicemail, voice-over cuts out for several seconds or
> until I press the home button to exit the phone app altogether. Has anyone
> else seen this behavior?
>
> I’m running 13.6 on a 2nd gen SE.
>
> Thanks
>
> Sent from Kimber's Red iPhone
> True peace is not merely the absence of tension; it is the presence of
> justice.—Martin Luther King Jr.
>
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Re: Sim card question

[Shai]

Hello Don,
Yes that's correct.

On 8/6/20, Donald Roberts  wrote:
> Now that I have a new S E 2020, I am putting my 6 on an MVNO for a
> backup phone.  Since there are three sizes for sim cards, I need to be
> sure that my 6 uses a nano sim rather than one of the two larger sizes.
> Is this correct?
>
>
> Thanks.
>
>
> Don Roberts
>
>
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Re: Blocking Text Messages

[Shai]

Some carriers also have a feature for blocking these messages. If you
are receiving many spam messages, you may want to consider that root.
On 7/29/20, Cook, Steve  wrote:
> Hi All,
>
> How do you block text messages from people that are not listed in your
> contacts?  For example, you just receive a text from 123-456-7890.
>
> Steve Cook
>
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Re: Best built-in Application for recording

[Shai]

Hello,
What about the Voice Memos app? Once the person is complete with the
recording, they can tap on the share button and Dropbox should be an
option.

On 7/29/20, Steve Matzura  wrote:
> I'm setting up a shared Dropbox for people to drop recordings of things
> read from a couple magazines published by an organization to which I
> belong. So I don't have to make people spend money, what's your
> recommendation for an application already included in iOS that folks can
> use to read for maybe half an hour, then drag the file into Dropbox?
>
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Re: Forwarding a text message to an email address

[Shai]

Hello
I would back out of the message that you are trying to forward and get
back to your text message list. It could be that the message failed to
send for some reason.
Also, are you certain that your carrier and plan supports this type of
messaging? This is classified by carriers as MMS or multimedia
messaging and is a different message standard.

On 7/17/20, Holly  wrote:
> I must be doing something wrong when trying to forward a text message to my
>
> email address.
>
> Here is what I am doing.
>
> Find the message, swipe up to more, tap on the forward button and put  in
> the email address.  After that is where I lose focus, cause I have to swipe
>
> right to find the 'send' button, but the only 'send' button I see is below
> the vertical scroll bar and it doesn't send a message.
>
> Help guys!.
>
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Re: How do I make a voice recording for a message?

[Shai]

Also, if one does not want to have to hold down the button by invoking
the pass through gesture, then one can place the phone to their ear
and it will play an audible tone signaling the start of recording.
When taking the phone away from the ear, recording will stop.

On 7/17/20, Richard Turner  wrote:
> I couldn't get it to work either, then my wife looked it up. To record an
> audio text message you have to hold the record button while recording. To do
> this with VoiceOver, do the pass-through gesture; otherwise known as double
> tap and hold and do not lift your finger until you are done recording.
> You will find that the record button becomes a send button when you lift
> your finger after the recording.
> Thanks for asking, as I did not know how to do this either.
>
>
>
>
> Richard
> "He that cannot forgive others breaks the bridge over which he must pass
> himself,” and we forget that only grace can break the cycle of ancient
> hatreds among peoples. (It is notable that while I have regretted not
> granting grace to others, I’ve never once regretted extending it.)" - Edward
> Herbert
>
> On Jul 17, 2020, at 6:54 PM, Gordon  wrote:
>
> How and where are you wanting to record your voice message? Is it an
> iMessage or some where else?
>
> On 7/17/2020 8:35 PM, Ann Byrne wrote:
> I am trying to record a message.  I have double-tapped on record' button",
> and magic-tapped.  Each time I get a start and a stop sound, but no
> recording.  what is the magic thing to do?
>
> thanks,
>
>
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Re: Lyft app search destination screen not displaying list of destinations VoiceOver

[Shai]

Hello Debby,
Thank you for your reply. I tried the method indicated of typing in
the first few numbers of the address and flicking  to the right
without double tapping on the search button. This method worked for
me.
Thanks again!


On 7/5/20, Debby  wrote:
> Hi Shai,
>
> I have the same version of the Lyft App you do on a SE 2020 phone. I am not
> having the same problem. I am on iOS 13.5.1. A lot of times I only put in
> the address number and maybe just a few letters of the street name, and then
> without tapping the search button I look at the choices. They are quite
> readable.
>
> I have no real good ideas for you except to reboot the phone or reinstall
> the Lyft app.
>
> Good Luck!
>
> Debby
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Sunday, July 05, 2020 11:58 AM
> To: viphone@googlegroups.com
> Subject: Lyft app search destination screen not displaying list of
> destinations VoiceOver
>
> Hello,
> I am using Lyft app version 6.38.3 on an Iphone8+ with VoiceOver. When I
> double tap on the where to button and type in a destination name and double
> tap on the search button, the destination list does not seem to be
> accessible with VoiceOver. When I flick to the right it seems like there are
> destinations with the names on screen, but these are not announced and
> double tapping does not produce any result.  I also tried to type in an
> address with the same behavior.
> Is anybody else experiencing a similar issue?  Any workarounds?
> Thank you in advance for any responses.
>
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Lyft app search destination screen not displaying list of destinations VoiceOver

[Shai]

Hello,
I am using Lyft app version 6.38.3 on an Iphone8+ with VoiceOver. When
I double tap on the where to button and type in a destination name and
double tap on the search button, the destination list does not seem to
be accessible with VoiceOver. When I flick to the right it seems like
there are destinations with the names on screen, but these are not
announced and double tapping does not produce any result.  I also
tried to type in an address with the same behavior.
Is anybody else experiencing a similar issue?  Any workarounds?
Thank you in advance for any responses.

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Re: Phone does not vibrate on ring.

[Shai]

Hello Carolyn,
After double tapping on sounds, flick to the right and double tap on
ring tone. Following that, see if there is a vibration setting there.



On 6/23/20, Carolyn <4carol...@windstream.net> wrote:
> Subject says it all. My phone does not vibrate on ring.
>
> I have gone into Settings, into Sounds and Haptics, says
> Vibrate is on. I went to General to see if I could find
> anything about it. I went to
> Accessibility. So, I am missing something somewhere. Could
> someone please tell me where to go to get my vibrations set?
> Thanks.
>
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Hangouts app not ringing iOS

[Shai]

Hello,
On my iPhone I have a second number which is Google Voice. I have
noticed that the hangouts app or the Google Voice app do not cause my
phone to ring when I receive an incoming call on this number. I tried
turning off notifications for the Google voice app and turning on
notifications for Hangouts but this still does not resolve the issue.
I would like the number to ring in-app instead of my cell phone.
Has anyone gotten this to work successfully?
Thank you in advance for any responses.

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Re: Apple Support

[Shai]

Hello,
If you are in the United States, the number is 1-800-694-7466

On 6/18/20, Vicki W.  wrote:
> Hi,
>
> I have hunted high and low for the regular Apple support phone number, not
> the accessibility number, but I can't find it anywhere. Does anyone have
> that phone number?
>
> Thank you.
>
> Vicki
>
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Getting back to ear piece receiver with Google Voice app iPhone8+

[Shai]

Hello,
Is there a means to efficiently move back to the ear piece using
VoiceOver when one is using the Google voice app for calls? Right now,
the app engages the speaker phone when one draws the phone away from
the ear as it should, but placing the receiver back to the ear still
leaves the speaker phone engaged. The only means to get back to the
ear piece is to locate the speaker button and double tap and then
double tap on iPhone receiver.
I am using the latest version of the app with the latest version of iOS.
Thank you in advance for any responses.

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Re: The proximity sensor on the new SE

[Shai]

Hello Richard,
I thought that this setting would do it, but it does not. When one is
on speaker phone and puts the phone to the ear or touches the hand to
the top of the phone,  the  ear piece carries the sound and it does
not go back to speaker phone unless the user hides keypad and selects
speaker.
In short, I do not believe that there is a means by which to carry out
what the user is trying to perform. I think that the only means of
alleviating this issue is to lock/turn screen off  while the call is
on speaker phone.


On 5/25/20, Richard Turner  wrote:
> Hi,
> Check under Settings, accessibility, VoiceOver, Audio:
>
> The setting defaults to on and the phrase after it explains its function.
> Auto-select Speaker in Call on
>
> During audio calls, automatically switch to the speaker when not holding
> your iPhone to your ear.
> So, toggle it off and that should give you what you want.
>
>
> Richard
> Linus to Charlie Brown: "Worrying won't stop the bad stuff from happening,
> it just stops you from enjoying the good."
>
> Sent with the iPhone SE 2020
> www.turner42.com
>
>
> On May 25, 2020, at 5:39 PM, "bentleyj1...@gmail.com"
>  wrote:
>
> 
> Hi,
>
> I’m hoping that it is possible to turn off the proximity sensor on the SE
> 2020.
>
> I made a couple changes that I thought should do it but my hand and face are
> still turning off the speaker phone.
>
> James B
>
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Re: Broken time adjustment in YouTube app

[Shai]

Hello Jeff,
Yes I am experiencing this issue here too on an iPhone8+.

On 5/23/20, Jeff Samco  wrote:
> Recently I have found when using YouTube with Voiceover on my iPhone
> SE first gen that the track position time selector is broken. I find
> that flicking down moves forward in a video. So both Flicking up and
> down both advance the time position. I cannot find a gesture that
> works to go back. I have uninstalled & reinstalled the app and
> restarted the phone but with the same result. Is anyone else experiencing
> this?
>
> Thanks,
> Jeff
>
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messages on iPad with VoiceOver iOS 13.4.1

[Shai]

Hello,
A friend of mine uses an iPad with ioS 13.4.1. When he goes to send a
message by going to the last person's message that was typed and
double tapping on the message field to type, the text that he typed
last re-appears.
He has restarted the iPad but this issue still exists. He has shown
the device to a person with sight and they indicated that this had not
been seen visually but was seen by VoiceOver.
Has anyone else experienced this issue? I suggested that he call Apple
accessibility but we thought to try here first in case it is a simple
fix.
Thank you in advance for any responses.

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Re: VoiceOver while on a call iOS 13.4.1

[Shai]

Hello,
Thank you to all who replied on this topic. I have solved the issue
for now in the following way:
1. quit all apps in the app switcher
2. Restarted my phone from a full shut down again.
Thanks

On 5/15/20, Richard Turner  wrote:
> Yes, audio ducking can be a problem here, though usually it is supposed to
> lower the volume of the other sounds and make it easier to hear VoiceOver.
> You may also want to put Volume on the Rotor and turn VoiceOver’s volume
> up.
>
>
>
>
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland,
> Oregon.
>
>
> From: viphone@googlegroups.com  On Behalf Of Mike
> B.
> Sent: Friday, May 15, 2020 2:53 PM
> To: viphone@googlegroups.com
> Subject: Re: VoiceOver while on a call iOS 13.4.1
>
> Hi Shai,
>
> I believe if you turn off audio ducking that'll fix your problem.
>
> Take care.  Mike.  Sent from my iBarstool.
>  *My body has absorbed so much soap and disinfectant lately that when I pee
> it cleans the toilet.
> - Original Message -
> From: Shai<mailto:shai...@gmail.com>
> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
> Sent: Friday, May 15, 2020 2:17 PM
> Subject: VoiceOver while on a call iOS 13.4.1
>
> Hello,
> I am using VoiceOver on an iiPhone8+ with iOS 13.4.1. When I am on a
> call and have to go through an automated phone tree, it seems as
> though the VoiceOver volume has gotten lower so that now I am not able
> to hear the buttons that I am crossing over before I press it. This is
> while the phone is on speaker phone. I use to be able to hear
> VoiceOver clearly even when on the call. I have made sure that the
> audio ducking setting is turned on and also have restarted my phone
> but this still has not helped out.
> Is there a means of raising the volume of VoiceOver only in-call? I
> have tried turning the rotor to volume but when I perform this action
> the proximity censor thinks that i am trying to go back to the ear
> piece on the receiver.  Thank you in advance for any responses.
>
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VoiceOver while on a call iOS 13.4.1

[Shai]

Hello,
I am using VoiceOver on an iiPhone8+ with iOS 13.4.1. When I am on a
call and have to go through an automated phone tree, it seems as
though the VoiceOver volume has gotten lower so that now I am not able
to hear the buttons that I am crossing over before I press it. This is
while the phone is on speaker phone. I use to be able to hear
VoiceOver clearly even when on the call. I have made sure that the
audio ducking setting is turned on and also have restarted my phone
but this still has not helped out.
Is there a means of raising the volume of VoiceOver only in-call? I
have tried turning the rotor to volume but when I perform this action
the proximity censor thinks that i am trying to go back to the ear
piece on the receiver.  Thank you in advance for any responses.

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Re: Visible carrier iphone

[Shai]

It's a wireless carrier that is a Verizon MVNO(mobile virtual network
operator)  or in other words leases the towers and spectrum from
Verizon.

On 5/7/20, Carolyn <4carol...@windstream.net> wrote:
> What is Visible?
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Thursday, May 7, 2020 3:54 PM
> To: viphone@googlegroups.com
> Subject: Visible carrier iphone
>
> Hello,
> I am considering switching to visible. Has anyone tried their app and if so,
> how is it with VoiceOver with iOS 13.4.1?
> Also, have you found the service to be good?
> Please advise.
>
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Visible carrier iphone

[Shai]

Hello,
I am considering switching to visible. Has anyone tried their app and
if so, how is it with VoiceOver with iOS 13.4.1?
Also, have you found the service to be good?
Please advise.

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Re: Fast charger ipHone8+

[Shai]

Thank you for the prompt response. I am looking for a fast charger
that plugs into the lightning connector.

On 5/3/20, Anthony Vece  wrote:
> Are you looking for a wireless charger orare you looking for a charger that
> plugs into the lightning connector
>
> Sent from my Verizon iPhone 11!! Pro!
>
>> On May 3, 2020, at 9:34 PM, Shai  wrote:
>>
>> Hello,
>> I am looking for a fast charger for my iPhone eight plus to be used
>> sometimes. Is there a particular charger that people have used and can
>> recommend?
>> Thank you in advance for any responses.
>>
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Fast charger ipHone8+

[Shai]

Hello,
I am looking for a fast charger for my iPhone eight plus to be used
sometimes. Is there a particular charger that people have used and can
recommend?
Thank you in advance for any responses.

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Re: What are the differences in the different versions of the airpods

[Shai]

Hello,
I had the airpods pro for sometime which are the most current version.
I did not like a few things about them:
1. noise canceling seemed too heavy when used for extended period
(more than an hour of time).
2.  They could not be paired to multiple devices at once. This made it
difficult when paired with my pc and I would get a phone call for
example.


On 4/14/20, Jen .  wrote:
> Hi,
> I am thinking of purchasing a pair of AirPods but I know there are different
> versions which probably have differences so wondering if anyone can tell me
> what they are and what you like or dislike about the model you have.
> Thanks.
> Jen
>
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difficulty leaving stream in latest version of Dabel app VoiceOver iOS 13.3.1

[Shai]

Hello,
When using the Dabel app with VoiceOver in iOS 13.3.1 and trying to
leave a stream by double tapping on the leave stream button, the app
freezes and I am still stuck in the stream. In order to actually leave
the stream completely, I need to force close the app in the app
switcher.
Is anyone else having this difficulty? I tried uninstalling and
reinstalling the app, but I still have the same issue.
Thank you in advance for any responses.

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Re: Youmail with VoiceOver iOS 13.3.1

[Shai]

Hello Richard,
Thank you for the suggestion. I tried the method noted and it did not work.


On 2/8/20, Richard Turner  wrote:
> Try doing a three finger swipe up to scroll the screen, and then one finger
> flick left to get back to that field and see if it becomes available.
>
>
>
>
> Richard
> "Reality is the leading cause of stress for those who are in touch with
> it."
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane
> Wagner
>
>
> On Feb 8, 2020, at 1:32 PM, Shai  wrote:
>
> Hello,
> I am trying to sign up for the Youmail service using VoiceOver on an
> iPhone 8+. I am not able to input my phone number into the field that
> asks for phone number. When I double tap and try to enter it,
> VoiceOver makes the thunk sound as though the field is not available.
> Has anyone else had this issue and have a work around? I tried also
> signing up on the website but this does not seem to be possible.
> Thank you in advance for any responses.
>
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Youmail with VoiceOver iOS 13.3.1

[Shai]

Hello,
I am trying to sign up for the Youmail service using VoiceOver on an
iPhone 8+. I am not able to input my phone number into the field that
asks for phone number. When I double tap and try to enter it,
VoiceOver makes the thunk sound as though the field is not available.
Has anyone else had this issue and have a work around? I tried also
signing up on the website but this does not seem to be possible.
Thank you in advance for any responses.

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Re: What to Do When You Lose Your Phone

[Shai]

Hello,
If the phone cannot be found, it can be placed into lost mode or
erased via icloud.com. Lost mode will allow for the phone to be locked
and for a custom message to be displayed. A phone number where you can
be reached is also allowed to be entered.



On 1/4/20, Dulce Muccio Weisenborn  wrote:
> Hi All,
>
> I'm still looking for my lost phone, but I want to be prepared. What steps
> should I take if I don't find it?
>
> Dulce
>
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Adding call ability to favorites iOS 13.2.2

[Shai]

Hello all,
In iOS 13.2.2, I notice that the ability to add a contact to call to
favorites is missing. When I tap on the contact name and choose add to
favorites the only options I get are message and call via what'sapp
but not to add via phone. I use this option when my phone is in do not
disturb mode to be able to receive calls from a subset of my contacts
that I need to receive calls from. I remember that when I double
tapped add to favorites I use to receive an option such as so and so
call mobile.

 Does anyone have a solution to this?
Thank you in advance for any responses.

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Re: airpods pro and automatic switch to iphone when paired with pc

[Shai]

Thank you all for replies on this thread.
A forum post I read suggested a work around whereby one could leave an
airpod in the case pair it to device a and then place the second
airpod in the case to be paired  to device b.
Can anyone confirm if this works?
Thank you in advance.

On 11/11/19, Marie  wrote:
> I agree. I have a plantronics edge and Trekx Titanium which are both multi
> point and they are not exactly what I call seamless in the switching. While
>
> it works well most of the time there are definitely hiccups now and then.
> And the Trekx was over $100.
> While Iwish the Air Pods would switch automatically, it is not all that
> essential to me. Afterall, if I am listening to a book on my IPod and get a
>
> call, I can answer it on the IPod.
> Both Siri and dictation work much better when using the Air pods than with
> any other BT headset I have ever used and even better than the wired Apple
> ear buds.
> And by the way, there is very little difference in battery life between the
>
> Air Pods, the Edge and The trekx and the Air Pods charge in about half the
> time.
> I resisted them until the second generation and have not regretted the
> purchase one time.
> Marie
>
> -Original Message-
> From: Christopher Chaltain
> Sent: Monday, November 11, 2019 2:23 AM
> To: viphone@googlegroups.com ; Sieghard Weitzel
> Subject: Re: airpods pro and automatic switch to iphone when paired with pc
>
> I think the feature you're looking for is called multipoint. Make sure
> you check for it when buying headphones since not all $50 headphones
> have this feature.
>
>
> On 11/11/19 12:08 AM, Sieghard Weitzel wrote:
>> That is just one of the highly advanced features of the Airpods which
>> Apple forgot to include and which any $50 Bluetooth earpiece or headset
>> has.
>>
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> Shai
>> Sent: Sunday, November 10, 2019 10:07 PM
>> To: viphone@googlegroups.com
>> Subject: airpods pro and automatic switch to iphone when paired with pc
>>
>> Hello,
>> Is there a means to have airpods pro automatically switch from a pc
>> running Windows10 to iphone when say a call comes in? I tried these for a
>>
>> time and paired them to my pc, but I could not get it to switch.
>> I also noticed that it did not automatically reconnect when pc resumed
>> from standby.
>> Thank you in advance for any responses.
>>
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airpods pro and automatic switch to iphone when paired with pc

[Shai]

Hello,
Is there a means to have airpods pro automatically switch from a pc
running Windows10 to iphone when say a call comes in? I tried these
for a time and paired them to my pc, but I could not get it to switch.
I also noticed that it did not automatically reconnect when pc resumed
from standby.
Thank you in advance for any responses.

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Re: Return to app seems to be no longer present within app iOS 13.2.2

[Shai]

Hello Mark,
Thank you for your reply. Do you have a suggestion as to how one would
go about locating this button that has worked for you?
 Thank you in advance.

On 11/10/19, M. Taylor  wrote:
> Hello Shai,
>
> I know exactly what you mean and I can tell you that those buttons are still
> there.  I, too, am using an 8 Plus with the latest version of iOS.
>
> Admittedly, the buttons are a little more difficult to locate but, be that
> as it may, they are there.
>
> It's funny that you posted this message because I just used the return to
> Siri and the return to Twitter buttons less than 5 minutes ago.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Sunday, November 10, 2019 8:32 PM
> To: viphone@googlegroups.com
> Subject: Return to app seems to be no longer present within app iOS 13.2.2
>
> Hello,
> When double tapping on a link in an email message using VoiceOver in
> iOS 13.2.2 on iPhone8+,   I notice that I am not able to locate the
> return to mail button until I press the home button. This is in the
> Safari browser with the phone in portrait orientation. I also noticed
> that when I double  tapped on a link in the native Twitter app that I
> could not locate the return to Twitter button. When I pressed the home
> button, I heard VoiceOver announce return to Twitter. Has anyone else
> noticed this and have a solution? When I place a finger at the left
> hand edge of the screen where it would normally be, I see a button
> that says format options.
> Thank you in advance for any responses.
>
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Return to app seems to be no longer present within app iOS 13.2.2

[Shai]

Hello,
When double tapping on a link in an email message using VoiceOver in
iOS 13.2.2 on iPhone8+,   I notice that I am not able to locate the
return to mail button until I press the home button. This is in the
Safari browser with the phone in portrait orientation. I also noticed
that when I double  tapped on a link in the native Twitter app that I
could not locate the return to Twitter button. When I pressed the home
button, I heard VoiceOver announce return to Twitter. Has anyone else
noticed this and have a solution? When I place a finger at the left
hand edge of the screen where it would normally be, I see a button
that says format options.
Thank you in advance for any responses.

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reader view iOS 13.1.2

[Shai]

Hello,
I am trying to activate the reader view in Safari on a website with
VoiceOver using iOS 13.1.2. When I get to the site, it first informs
me that the reader is available and I flick up once to the show reader
view and double tap, VoiceOver continues to announce that the reader
is available while I am reading the article on the site. read Am I
activating the reader view correctly? If not, how does one activate
this option using VoiceOver?
Thank you in advance for any responses.

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Re: Watch muted... but still ringing?

[Shai]

Hello,
It appears that now the only means of muting the watch so that it does
not ring out loud is to use the watch app and navigate to phone and
double tap. Once you navigate to phone,the sound can be turned off
from there.
Muting the watch via the control center only mutes charging sounds and
some  VoiceOver sounds such as the clicks  that occurs when entering
your passcode.



On 10/4/19, Jenifer Barr  wrote:
> Hi all.
> I've reset my watch to 5.01. In the control center mute is on. Yet it is
> still ringing. I've turned off my watch and back on. Still ringing when I
> get incoming calls. Any ideas?
> Jen
>
> Sent from my iPhone
>
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