Re: [WAMUG] Virus

[Susan Hastings via WAMUG]

Hi Juliet, I’m getting heaps of emails regarding security and anti virus 
programs and I send them all to junk. I’ve even had one pretending to be my 
internet provider. You can rely on them all as being scams. Cheers, Susan.

Sent from my iPad

> On 9 Aug 2022, at 8:10 am, Juliet Kitson via WAMUG  
> wrote:
> 
>    Thanks Pete,
>   I did just that.
>   Regards Juliet
> 
>   On Tue, Aug 9, 2022 at 2:19 AM Pete Smith via WAMUG
>   <[1]wa...@lists.wamug.org.au> wrote:
> 
>Hi Juliet.
>I wouldn’t trust it. I don’t think it’s Apple. That would an
> admission
>that their security is poor - which I don’t think it is.
>As for any one else, how would they know whether you have any
> viruses
>or trojans on your computer anyway?
>I would just delete the email.
>That’s my personal view anyway.
>Regards,
>Pete Smith
>On 8 Aug 2022, at 13:52, Juliet Kitson via WAMUG
><[1][2]wa...@lists.wamug.org.au> wrote:
>  Hello
>  I am usually very suspicious of weird messages just got one
> with the
>  apple logo in the top corner warning of trojans and virus
>  "[2]I-protect.com" telling me to scan any advice would be
>appreciated.
>  Regards Juliet
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> References
>1. mailto:[6]wa...@lists.wamug.org.au
>2. [7]http://I-protect.com/
>3. [8]https://www.mail-archive.com/wamug@wamug.org.au/
>4. [9]http://www.wamug.org.au/mailinglist/guidelines.shtml
>5. [10]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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> 
> References
> 
>   1. mailto:wa...@lists.wamug.org.au
>   2. mailto:wa...@lists.wamug.org.au
>   3. https://www.mail-archive.com/wamug@wamug.org.au/
>   4. http://www.wamug.org.au/mailinglist/guidelines.shtml
>   5. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
>   6. mailto:wa...@lists.wamug.org.au
>   7. http://I-protect.com/
>   8. https://www.mail-archive.com/wamug@wamug.org.au/
>   9. http://www.wamug.org.au/mailinglist/guidelines.shtml
>  10. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
>  11. https://www.mail-archive.com/wamug@wamug.org.au/
>  12. http://www.wamug.org.au/mailinglist/guidelines.shtml
>  13. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Re: [WAMUG} computer re-starting continued

[Susan Hastings]

Hi Rosemary, a friend had this problem and it was due to a failing power supply 
which had to be replaced. I also found this to be the solution to computer 
restarts when I did a Google search.

Consider that you may not be able to solve the problem without taking it to a 
technician.

Kind regards, Susan.

Sent from my iPad

> On 4 Jun 2021, at 9:45 am, Rosemary Spark  wrote:
> 
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if so, 
> how?
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
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Re: [WAMUG} Apple TV

[Susan Hastings]

We also watch YouTube, Netflix, ABCiview, other TV channel apps also available.

Sent from my iPad

> On 16 Feb 2021, at 9:57 am, Stephen Chape  wrote:
> 
> Hi John.
> 
> Mine is used to watch movies on Apple TV+.
> I got 12 months free when I bought my Apple TV (which has now been extended).
> And I must say there have been some great movies.
> 
> But I mainly use it to watch home videos stored on my Mac (in Apple TV).
> These are movies I have edited myself using iMovie (going back many years).
> 
> But also to play music from my Apple Music library.
> My Yamaha receiver and B speakers are connected to my TV.
> 
> If you do not have a smart TV, you can also use it for Netflix, Amazon Prime 
> Video, Etc.
> Also for “catch up” on TV stations. IE: iView and so on.
> In other words it makes your standard TV into a smart TV.
> 
> I believe some use it for games from Apple Arcade.
> 
>> On 16 Feb 2021, at 8:25 am, John Thompson  wrote:
>> 
>> Can anyone give me advice on the Apple TV unit, it’s use and advantage.  
>> 
>> Regards
>> 
>> John Thompson
>> jetj...@optusnet.com.au
>> 
>> 
>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: DO NOT update to iOS 14 yet !!

[Susan Hastings]

I’ve upgraded all of my devices and haven’t had any problem with banking apps, 
etc.

Sent from my iPad

> On 19 Sep 2020, at 3:36 pm, Stephen Chape  wrote:
> 
> And this:-
> 
> https://www.popularmechanics.com/technology/apps/a34041162/apple-ios-14-launch-bugs/
> 
> 
> 
> 
>> On 19 Sep 2020, at 2:48 pm, Tim Law  wrote:
>> 
>> Three iOS devices have gone smoothly for me. 
>> 
>> What are the problems to look for?
>> 
>> Tim's red iPhone 
>> 
 On 19 Sep 2020, at 2:41 pm, Stephen Chape  wrote:
 
>>> Hi folks.
>>> 
>>> I am seeing reports that iOS 14 (for iPhones/iPads) released Wednesday last 
>>> week has some serious BUGS.
>>> The advice is NOT to update yet.
>>> 
>>> Apple has apparently said they are onto it already !
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Canon scanner

[Susan Hastings]

Hi John, how are you accessing the scanner on your printer. I go to the printer 
settings in preferences and scan from there. Cheers, Susan.

Sent from my iPad

> On 29 May 2020, at 12:31 pm, John Thompson  wrote:
> 
> Hello group,
> 
> I am having trouble (in fact, can’t get any joy) scanning with my Canon Pixma 
> TS6060 Multifunction printer.  Have tried installing new drivers, checked the 
> Canon info site and generally spent half the day trying to get a scan from 
> the printer to the Computer.  All to no avail.
> 
> Have the latest Os installed and everything else works, including the 
> printer,  but not the scanner.
> 
> Has anyone had any experience with this type of machine.
> 
> Regards
> 
> 
> John Thompson
> jetj...@optusnet.com.au
> 
> 
> 
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Re: Backup

[Susan Hastings]

Hi Bill, I found this on the Apple support page. What to do if your iPad 
doesn’t appear in finder.

https://support.apple.com/en-au/HT204095

It gives a number of things to try.

Cheers, Susan

Sent from my iPad

> On 1 Mar 2020, at 11:16 am, Juliet Kitson  wrote:
> 
> 
> Hello All
> I am trying to backup iPad using Catalina 10:15:3 instructions indicate that 
> I should see the iPad in finder window but it does not appear nor does 
> locations etc it is no different than earlier versions  macOS were am I going 
> wrong
> Reads Bill
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Re: Ipad

[Susan Hastings]

Hi, have you tried changing which sound you want to play? When choosing a new 
sound can you hear it play? Cheers, Susan

Sent from my iPad

> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
> 
> 
> Hello All
> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished 
> does not sound anymore but all other alerts and sounds work OK. any ideas 
> welcome.
> Regards Bill & Juliet
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Re: Iphone

[Susan Hastings]

CPU of the iPhone?

Sent from my iPad

> On 12 Dec 2019, at 7:37 am, Juliet Kitson  wrote:
> 
> 
> I tried that no better phone is running hot CPU must be running flat out.
> Regards
> 
>> On Thu, 12 Dec 2019 at 10:06, Susan Hastings  wrote:
>> Hi, have you tried doing the hard reset, pressing those two buttons, with 
>> the iPhone not attached to your computer. You mention it not appearing in 
>> iTunes, which suggests it is still attached.
>> 
>> Sent from my iPad
>> 
>>>> On 12 Dec 2019, at 4:50 am, Juliet Kitson  wrote:
>>>> 
>>> 
>> 
>>> An update
>>> I held the home button and the top botton for 1 minute phone shut down. 
>>> When switched back returns to same screen  but phone does not appear in 
>>> iTunes screen top corner.
>>> Regards
>>> 
>>>> On Thu, Dec 12, 2019 at 7:45 AM Juliet Kitson  wrote:
>>>> G'Day Stephen
>>>> I did the upgrade with iTunes as for patience I left it running all night 
>>>> this morning a white screen wit a black apple and a thin black line below 
>>>> it. I cannot get anything to change and I still cannot turn the phone off.
>>>> Regards
>>>> 
>>>>> On Wed, Dec 11, 2019 at 11:02 PM Stephen Chape  
>>>>> wrote:
>>>>> Hi Juliet.
>>>>> I always plug my iPhone into my iMac to perform updates.
>>>>> Then I open Apple Music ( formerly iTunes).
>>>>> 
>>>>> Click on the iPhone icon in the left menu and go ahead with update.
>>>>> This in my opinion is the crucial way to go about this.
>>>>> 
>>>>> Firstly it always first performs a backup to my iMac first.
>>>>> 
>>>>> Secondly (as has happened in the past) the upgrade can be performed 
>>>>> without being hindered by the capacity of your iPhone storage. If the 
>>>>> upgrade is larger than your iPhone storage it is not able to perform the 
>>>>> upgrade directly on the iPhone.
>>>>> 
>>>>> And sometimes my iPhone does not indicate during the upgrade that it 
>>>>> requires my passcode to continue.
>>>>> The iPhone screen simply sits and waits (and I am left wondering).
>>>>> So I need to enter my passcode on my iPhone to continue.
>>>>> Sometimes you need to walk away for a while and when you return you will 
>>>>> have a message indicating what is required next.
>>>>> Never let impatience get the better of you.
>>>>> Stop … meditate … be very buhdist … relax …. take your time 
>>>>> 
>>>>>> On 11 Dec 2019, at 7:16 pm, Juliet Kitson  wrote:
>>>>>> 
>>>>>> Ok 
>>>>>> I have an iPhone 5s with software 10.2
>>>>>> I decided to update software to version 12.---
>>>>>> When update had finished a message appeared on screen of iMac running 
>>>>>> Majove,\.
>>>>>> The message was "Allow this computer to access your iPhone by responding 
>>>>>> on the Phone.
>>>>>> No message appeared on Phone screen.
>>>>>> All that was on the screen was the apple logo and a white under the logo.
>>>>>> When noting changed after an hour I decided to shut down the phone, but 
>>>>>> no amount of pushing the home button or the turn off button hard any 
>>>>>> effect,
>>>>>> Maybe somebody can give me some advice.
>>>>>> regards Bill & Juliet
>>>>>> 
>>>>>>> On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape  
>>>>>>> wrote:
>>>>>>> Struth Juliet.
>>>>>>> I cannot understand your request.
>>>>>>> Please slow down and use English in small sentences.
>>>>>>> 
>>>>>>> 
>>>>>>>> On 11 Dec 2019, at 1:51 pm, Juliet Kitson  wrote:
>>>>>>>> 
>>>>>>>> G'day All
>>>>>>>> I have an iPhone 5S which I just updated software to 12. something at 
>>>>>>>> then end it  requested I respond on phone to allow access by my 
>>>>>>>> computer after an hour nothing happened so I disconnected now I can't 
>>>>>>>> even switch my phone of any suggestions.Updated form 10.2.
>>>>>>>> regards Bill & Juliet
>>>&

Re: Iphone

[Susan Hastings]

Hi, have you tried doing the hard reset, pressing those two buttons, with the 
iPhone not attached to your computer. You mention it not appearing in iTunes, 
which suggests it is still attached.

Sent from my iPad

> On 12 Dec 2019, at 4:50 am, Juliet Kitson  wrote:
> 
> 
> An update
> I held the home button and the top botton for 1 minute phone shut down. When 
> switched back returns to same screen  but phone does not appear in iTunes 
> screen top corner.
> Regards
> 
>> On Thu, Dec 12, 2019 at 7:45 AM Juliet Kitson  wrote:
>> G'Day Stephen
>> I did the upgrade with iTunes as for patience I left it running all night 
>> this morning a white screen wit a black apple and a thin black line below 
>> it. I cannot get anything to change and I still cannot turn the phone off.
>> Regards
>> 
>>> On Wed, Dec 11, 2019 at 11:02 PM Stephen Chape  wrote:
>>> Hi Juliet.
>>> I always plug my iPhone into my iMac to perform updates.
>>> Then I open Apple Music ( formerly iTunes).
>>> 
>>> Click on the iPhone icon in the left menu and go ahead with update.
>>> This in my opinion is the crucial way to go about this.
>>> 
>>> Firstly it always first performs a backup to my iMac first.
>>> 
>>> Secondly (as has happened in the past) the upgrade can be performed without 
>>> being hindered by the capacity of your iPhone storage. If the upgrade is 
>>> larger than your iPhone storage it is not able to perform the upgrade 
>>> directly on the iPhone.
>>> 
>>> And sometimes my iPhone does not indicate during the upgrade that it 
>>> requires my passcode to continue.
>>> The iPhone screen simply sits and waits (and I am left wondering).
>>> So I need to enter my passcode on my iPhone to continue.
>>> Sometimes you need to walk away for a while and when you return you will 
>>> have a message indicating what is required next.
>>> Never let impatience get the better of you.
>>> Stop … meditate … be very buhdist … relax …. take your time 
>>> 
 On 11 Dec 2019, at 7:16 pm, Juliet Kitson  wrote:
 
 Ok 
 I have an iPhone 5s with software 10.2
 I decided to update software to version 12.---
 When update had finished a message appeared on screen of iMac running 
 Majove,\.
 The message was "Allow this computer to access your iPhone by responding 
 on the Phone.
 No message appeared on Phone screen.
 All that was on the screen was the apple logo and a white under the logo.
 When noting changed after an hour I decided to shut down the phone, but no 
 amount of pushing the home button or the turn off button hard any effect,
 Maybe somebody can give me some advice.
 regards Bill & Juliet
 
> On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape  
> wrote:
> Struth Juliet.
> I cannot understand your request.
> Please slow down and use English in small sentences.
> 
> 
>> On 11 Dec 2019, at 1:51 pm, Juliet Kitson  wrote:
>> 
>> G'day All
>> I have an iPhone 5S which I just updated software to 12. something at 
>> then end it  requested I respond on phone to allow access by my computer 
>> after an hour nothing happened so I disconnected now I can't even switch 
>> my phone of any suggestions.Updated form 10.2.
>> regards Bill & Juliet
>> -- The WA Macintosh User Group Mailing List --
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>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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 -- The WA Macintosh User Group Mailing List --
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>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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Re: IOS 13.1?

[Susan Hastings]

I’m using it and was using the public beta for a couple of weeks before the 
release. My iPhone X has no problems with it.

Sent from my iPad

> On 29 Sep 2019, at 12:28 am, Rod Blitvich  wrote:
> 
> Anyone using it?
> Stay with 12.4 a bit longer?
> ta
> Blitto
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au 
> 
> 
> 
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Re: lPad Internet Connection

[Susan Hastings]

Tongue in cheek. Have you tried switching everything off and on again?

Sent from my iPad

> On 25 Jul 2019, at 7:56 am, Stephen Chape  wrote:
> 
> Hi John.
> Do you have a WiFi name and Password. ?
> 
>> On 25 Jul 2019, at 8:53 am, John Thompson  wrote:
>> 
>> I know, senility is a big issue.  I have been trying for the past hour or so 
>> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
>> There is no problem with my iphone or Mac Mini. Does anyone have any 
>> suggestions as I seem to have run out of ideas.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
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> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
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Re: Photos woes

[Susan Hastings]

Hi Rosemary, did you really mean 263 mb free? You need about 10% of your HD 
free for things to work. Hopefully when that big library finishes deleting you 
will have at least 10% free.

Sent from my iPad

> On 4 Jul 2019, at 3:51 pm, Rosemary Spark  wrote:
> 
> Hi Susan,
> The imac has 1 T , of which 263 mb is currently available I it will be more 
> when my large library finally finishes deleting!i)
> Processor 2.8 Ghz Corei5
> Memory 8GB
> I'll try making a trial library and see what happens.
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> 
> 
>> On Thu, 4 Jul 2019 at 15:31, Susan Hastings  wrote:
>> Hi Rosemary, sounds like your five year libraries might still be too large 
>> for Photos to easily handle. It could possibly be related to the specs of 
>> the iMac as well. It would be useful to know the size of your photo 
>> libraries and how much RAM and hard drive space you have.
>> 
>> I upload my photos to the Mac using adobe Bridge, which allows me to set up 
>> albums and import photos into folders in date order. Then, I import to 
>> Photos and Lightroom, starting a new library each year.
>> 
>> I’ve found both Apple Photos and Lightroom don’t like large photo libraries. 
>> Even with the Photos libraries set to optimise storage on my Mac meaning 
>> that most of the files are in the Cloud. With Lightroom, I add photos 
>> without moving them into the catalogue.
>> 
>> Have you tried setting up a new Photos library and just putting a few photos 
>> in it to see how it runs? This would clarify whether the problem is the size 
>> of the libraries.
>> 
>> Cheers, Susan
>> 
>> 
>> Sent from my iPad
>> 
>>> On 4 Jul 2019, at 1:15 pm, Rosemary Spark  wrote:
>>> 
>>> Both my husband and I have macbooks which had run out of space because of 
>>> large Photos libraries. We inherited an iMac so decided to move both 
>>> libraries on to it. I've spent the last month with PowerPhotos creating 
>>> separate libraries in 5 year blocks, trying to maintain albums etc. However 
>>> now I've done this the Photos libraries still are extremely slow to do 
>>> anything at all. Moving, changing titles, editing etc. Even opening the 
>>> info pane can take 5 minutes.
>>> 
>>> Has anyone found a better program ( quicker!!) to organise and edit photos.
>>> 
>>> 
>>> iMac (21.5-inch, Late 2015)  running Mojave 10.14.5
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
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Re: Photos woes

[Susan Hastings]

Hi Rosemary, sounds like your five year libraries might still be too large for 
Photos to easily handle. It could possibly be related to the specs of the iMac 
as well. It would be useful to know the size of your photo libraries and how 
much RAM and hard drive space you have.

I upload my photos to the Mac using adobe Bridge, which allows me to set up 
albums and import photos into folders in date order. Then, I import to Photos 
and Lightroom, starting a new library each year.

I’ve found both Apple Photos and Lightroom don’t like large photo libraries. 
Even with the Photos libraries set to optimise storage on my Mac meaning that 
most of the files are in the Cloud. With Lightroom, I add photos without moving 
them into the catalogue.

Have you tried setting up a new Photos library and just putting a few photos in 
it to see how it runs? This would clarify whether the problem is the size of 
the libraries.

Cheers, Susan


Sent from my iPad

> On 4 Jul 2019, at 1:15 pm, Rosemary Spark  wrote:
> 
> Both my husband and I have macbooks which had run out of space because of 
> large Photos libraries. We inherited an iMac so decided to move both 
> libraries on to it. I've spent the last month with PowerPhotos creating 
> separate libraries in 5 year blocks, trying to maintain albums etc. However 
> now I've done this the Photos libraries still are extremely slow to do 
> anything at all. Moving, changing titles, editing etc. Even opening the info 
> pane can take 5 minutes.
> 
> Has anyone found a better program ( quicker!!) to organise and edit photos.
> 
> 
> iMac (21.5-inch, Late 2015)  running Mojave 10.14.5
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
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Re: MEMORY ON HD

[Susan Hastings]

Hi Jewells, no worries.

Ronni does not recommend using software such as Clean up my Mac2 as it can 
cause odd problems. I don’t know if it would cause this problem in particular. 

Wondering if the cheapest and simplest way is to take it to someone (Daniel?)to 
sort out. I would hate to have to keep working on my Mac if it was doing this.

Cheers, Susan

Sent from my iPhone

> On 28 Feb 2019, at 4:55 pm, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> I need to digest your email below - it sounds a good idea on having two 
> drives raided together, but in the meantime I took note of the message and it 
> says my "Startup disk is full.   To make more space available on your startup 
> disk, delete some files.”
> Why does this message  not appear when I first start up ?  It usually happens 
> after about an hour or two of working.  The files I normally generate are 
> word or excel, so would not have thought not huge amounts of space are being 
> eaten up.   
> Perhaps I need to do a clean install, which I was trying to hold off to later 
> in the year.  Or maybe transfer some files onto another HD.  I actually 
> thought it was the cache or something else which was eating up the space.   
> 
> I must apologise Susan, I initially said it was memory and not start up disk 
> space.  
> 
> Cheers
> Jewels
> 
>> On 28 Feb 2019, at 3:51 PM, Daniel Kerr  wrote:
>> 
>> Hi Jewels
>> 
>> As Susan has mentioned, is the error message your’e getting saying “you’re 
>> out of memory” or  “your startup disk is getting low on space”.
>> As both are different things.
>> 
>> 
>> The MacPro has 4 hard drive bays, so you do have the option to “increase” 
>> storage if it needs it. It’s also possible to a) use the SSD for the boot 
>> up/system, but then use a standard Hard Drive for storage or b) create a 
>> “Fusion Drive” (Core Storage drive) to combine both an SSD and a normal Hard 
>> Drive together, to give speed plus storage. (e.g. using an SSD plus say a 
>> 2-3TB drive and make it into one drive which shows as 2.25TB. Or even c) 
>> have two drives raided together in various ways.
>> So plenty of options there.
>> 
>> If however, it’s relating to low memory, then just adding more RAM/memory to 
>> the machine, can also help with more Apps running as well. These days you 
>> want to have at least 8GB RAM minimum I find, as the OS (Operating System) 
>> wants to use more also. So having at least 8GB or 16GB is preferable.
>> 
>> You should be able to look under About this Mac in the Apple menu to see how 
>> much RAM is there.
>> You can also see what is being used (and when and where) by going into 
>> Applications - Utilities and opening Activity Monitor. Click on Memory and 
>> have it to the side as you’re doing things. You’ll then see Apps are using a 
>> lot and if it’s going over what it has built in.
>> 
>> Without going into a lot of details, the  new system will “never” (in 
>> theory) run out of memory, as it borrows it from the HDD (or SSD), to keep 
>> the computer going,…but this does tend to slow things down. So rather then 
>> doing things that way, it’s always better to have more built in memory then 
>> using it that way and running out of memory.
>> 
>> Hope that all helps.
>> Kind regards
>> Daniel
>> 
>>  Sent from my iPhone XS 
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   <http://www.macwizardry.com.au>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 28 Feb 2019, at 3:30 pm, Susan Hastings  wrote:
>>> 
>>> Hi Jewels, 256gb should be fine to run your applications if you don’t store 
>>> a lot of music and photos on the HD. It’s puzzling that you would be having 
>>> problems with the HD filling up.
>>> 
>>> I have a MacBook with 128gb that doesn’t have any problems with running out 
>>> of memory even using Office 365, photoshop and Lightroom. All of my photos 
>>> and documents are kept on an external drive, except maybe for a few files I 
>>> may be working on. That means my iPhoto library and iTunes library are not 
&g

Re: MEMORY ON HD

[Susan Hastings]

Hi Jewels, 256gb should be fine to run your applications if you don’t store a 
lot of music and photos on the HD. It’s puzzling that you would be having 
problems with the HD filling up.

I have a MacBook with 128gb that doesn’t have any problems with running out of 
memory even using Office 365, photoshop and Lightroom. All of my photos and 
documents are kept on an external drive, except maybe for a few files I may be 
working on. That means my iPhoto library and iTunes library are not on the 
internal HD.

The mysterious way your HD fills up is NOT normal, providing that like me you 
don’t keep large iPhoto and iTunes libraries on the main HD. Even so, a 246GB 
HD is quite a lot of space.

Closing down applications does not increase HD space. You are speaking about 
memory - are you talking about your RAM or HD?

Cheers, Susan.



Sent from my iPad

> On 28 Feb 2019, at 3:10 pm, Julie Bedford  wrote:
> 
> Hi Susan
> 
> Apologies, I should have said - it’s only a 256 gb - I have got a 1TB SSD 
> which I’ve not put in as yet, as still trying to decide on whether to rebuild 
> the MacPro - waiting for Apple to give specs on their new MacPro later on in 
> the year.  However, I suspect one will be
> limited in upgrading the new model as like the previous recent models.  I use 
> various applications, but when I get low, I close the apps I’m not using, but 
> still doesn’t make a difference. 
> 
> This didn’t happen previously, it is only really in the last year or so.  
> 
> Cheers
> Jewels
> 
>> On 28 Feb 2019, at 2:06 PM, Susan Hastings  wrote:
>> 
>> Hi Julie, it would help to know the size of your HD and how much of it you 
>> are using for your applications and documents. Click on your HD icon and go 
>> to ‘get info’ which will give you that information. Then post it here so 
>> that people can offer practical solutions.
>> 
>> At least a tenth of your HD space needs to be free to be able to run your 
>> applications. You can keep stuff such as your photos and documents on an 
>> external HD to free up space on your main HD.
>> 
>> Cheers, Susan.
>> 
>> 
>> 
>> Sent from my iPad
>> 
>>> On 28 Feb 2019, at 1:49 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi all,
>>> 
>>> Wondering if anyone has any ideas.  I have a Mac Pro 2012 which has a SSD. 
>>> (El Capitan)
>>> 
>>> Over the last year, I keep getting a box appear saying I’m almost out of 
>>> memory.  I can release some by using Clean My Mac2 but it is not
>>> until I do a restart will I get back all the memory available (can be 
>>> around 4 gb)  I have watched the Mac while doing nothing and see the
>>> available HD space diminish.
>>> 
>>> It can be a bit of a pain having to do a restart in the middle of doing 
>>> something just to regain the HD space. 
>>> 
>>> Thanks
>>> 
>>> Jewels
>>> 
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Re: MEMORY ON HD

[Susan Hastings]

Hi Julie, it would help to know the size of your HD and how much of it you are 
using for your applications and documents. Click on your HD icon and go to ‘get 
info’ which will give you that information. Then post it here so that people 
can offer practical solutions.

At least a tenth of your HD space needs to be free to be able to run your 
applications. You can keep stuff such as your photos and documents on an 
external HD to free up space on your main HD.

Cheers, Susan.



Sent from my iPad

> On 28 Feb 2019, at 1:49 pm, Julie Bedford  wrote:
> 
> 
> Hi all,
> 
> Wondering if anyone has any ideas.  I have a Mac Pro 2012 which has a SSD. 
> (El Capitan)
> 
> Over the last year, I keep getting a box appear saying I’m almost out of 
> memory.  I can release some by using Clean My Mac2 but it is not
> until I do a restart will I get back all the memory available (can be around 
> 4 gb)  I have watched the Mac while doing nothing and see the
> available HD space diminish.
> 
> It can be a bit of a pain having to do a restart in the middle of doing 
> something just to regain the HD space. 
> 
> Thanks
> 
> Jewels
> 
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Re: Camera

[Susan Hastings]

Hi Bill, here is a link to a an Apple site which gives an idea of how to check 
for your Nikon D3200. It is for a previous version of the operating system, but 
will be roughly the same method of using Disk Utility to see if either the SD 
card or the camera shows up when connected to your MacBook Air.

https://discussions.apple.com/thread/7393940

Older cameras used a different protocol for connection to computers, but I 
imagine that you will have already updated the protocol on the camera for the 
previous system and that would be the same for Mojave. You are instructing your 
camera to be viewable as a HD.

However, there is no earthly reason for the MacBook Air to not recognise the 
files on your SD card reader. I did a quick google search and connecting older 
cameras may be a problem, but there should be no problem with loading any 
camera files from an SD card reader. This is speaking as an enthusiast 
photographer who has used lots of different cameras. I always use an SD card 
reader.

If you don’t have a problem with your USB cord and the USB port on your MacBook 
Air has been working fine for everything else, the only other problem might be 
a slightly corrupted SD card. In other words, try a different SD card in the 
reader.

Cheers, Susan.

Sent from my iPad

> On 18 Feb 2019, at 5:58 am, Ronni Brown  wrote:
> 
> Hi Bill,
> 
> Check here for compatibility in Mojave
> https://www.nikonimgsupport.com/na/NSG_article?articleNo=42305=en_SG
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 18 Feb 2019, at 4:57 am, Juliet Kitson  wrote:
>> 
>> Thanks Susan tried all those the Nikon uses a different USB cable to the 
>> card reader .
>> Regards Bill
>> 
>>> On Sun, Feb 17, 2019 at 10:24 PM Susan Hastings  
>>> wrote:
>>> Hi Bill, have you tried using the same USB cord on a different port on your 
>>> MacBook Air. And, failing that, using a different USB cord. Cheers, Susan.
>>> 
>>> Sent from my iPad
>>> 
>>> > On 17 Feb 2019, at 5:10 pm, Juliet Kitson  wrote:
>>> > 
>>> > Hello Guru's
>>> > I have just tried to connect my Nikon D3200 to my Macbook air but it does 
>>> > not  see it so I connected a card reader does not see this either.It used 
>>> > to work a couple of software versions ago.
>>> > Software Version 10.14.2 any clues.
>>> > Regards Bill 
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Re: Camera

[Susan Hastings]

Hi Bill, have you tried using the same USB cord on a different port on your 
MacBook Air. And, failing that, using a different USB cord. Cheers, Susan.

Sent from my iPad

> On 17 Feb 2019, at 5:10 pm, Juliet Kitson  wrote:
> 
> Hello Guru's
> I have just tried to connect my Nikon D3200 to my Macbook air but it does not 
>  see it so I connected a card reader does not see this either.It used to work 
> a couple of software versions ago.
> Software Version 10.14.2 any clues.
> Regards Bill 
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Re: RANT WARNING! iiNet NBN

[Susan Hastings]

We had a fairly easy ride with Iinet side of things for the switch to NBN, any 
holdups were with NBNco. As we’ve been on for a year or more the pain of 
switchover is long forgotten. Iinet have also been reliable with phone support 
over the years. No complaints here.

Sent from my iPad

> On 17 Feb 2019, at 11:18 am, Peter Curtis  wrote:
> 
> Hi
> We had to go on the NBN shortly and on my brother in law’s recommendation I 
> tried Aussie Broadband. The result has been fantastic! Cheaper, guaranteed 
> Australian call centre (which makes a huge difference being older and 
> deafer), constant updates of what is going on (whilst connecting) Since 
> connecting absolutely no problems at all. I still keep waiting for the catch, 
> but so far, none. Perhaps I was just lucky, but I’m sold.
> Kind regards
> Peter
> 
>> On 17 Feb 2019, at 8:50 am, Rod Blitvich  wrote:
>> 
>> Sorry - smoke coming out of my ears
>> I guess this is the sad result of a great WA company being taken over by TPG
>> I have been a loyal iiNet customer for 25 years
>> 
>> 15 days ago I signed up with iiNet to switch from iiNet Broadband to iiNet 
>> NBN
>> After numerous stuff-ups, being on hold for 20 - 40 minutes at a time, not 
>> receiving promised call-backs, receiving a call-back yesterday FIVE hours 
>> after requesting one etc I am still not connected to the NBN.
>> 
>> Finally my hardware arrived on Friday afternoon.
>> I connected it as instructed on Saturday - guess what? It doesn’t work.
>> Finally have been told today that it can’t proceed as iiNet are waiting for 
>> my connection request to be lodged with NBN.CO
>> I asked the caller whose job was that - she replied -“iinet’s”
>> Not satisfactory?
>> 
>> Don’t worry sir it should all be taken care of in the next 2 to 3 days.
>> And don’t disconnect anything in the meantime
>> So now I wait for up to another 3 days with no Internet (as i had to 
>> disconnect my existing Broadband.
>> 
>> Far-Out
>> 
>> 
>> 
>> Rod Blitvich  - Amy & Sam’s Dad
>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>> Good Ideas 
>> 0409 681 256  
>> rb...@iinet.net.au 
>> 
>> 
>> 
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Re: ApplePay / Bankwest

[Susan Hastings]

That's great, Walter. This could be a helpful discussion for other people who 
may be experiencing the same problem.

On 5/2/19, 5:04 pm, "FW"  wrote:

Hi Tim,

I just started the scan method again and I noticed how the name on the 
screen was how I normally sign,
but not the same as on the card  (just as in your experience). After 
correcting it all is now activated.
I got confirmation from BW.

So thanks Tim and Susan for your help , all is well.

Cheers
Walter



> On 4 Feb 2019, at 21:50 , Tim Law  wrote:
> 
> Walter I’m not talking about the name on the card and the name in iCloud 
payments.
> 
> I’m talking about when Wallet scans the card.
> 
> In Settings> Wallet and Apple Pay, I tapped Add Card
> Next Info screen, tap continue
> Add card - scan. 
> iPhone recognizes text and moves to next screen named 'Card Details, 
verify your card information'
> It came up with the number that it read and my name. It was THAT name 
that was incorrect, not sure where it found it (maybe iCloud payments as you 
reference it) 
> I edited it on this screen and then progressed by clicking Next.
> If I hadn’t I expect it would have been rejected as you describe.
> 
> I hope this is useful.
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 4 Feb 2019, at 2:47 pm, FW  wrote:
>> 
>> Hi Susan and Tim,
>> 
>> Thanks for your suggestions.
>> 
>> Yes, have just read on the Apple site how to remove a card in Wallet.
>> Except when I go to >settings, >Wallet & Apple Pay I should tap the card 
that I want to remove - but because
>> the card was never ever successfully added (“Card Not Added” and so on) 
it does not appear on the list and 
>> can not be deleted. When I follow the prompts in Wallet to add a card it 
wants to add the card in question
>> but after entering the CVV code and tapping the “Agree” button again the 
Card Not Added message returns.
>> 
>> Tim, the names on the card and on the iCloud payment details were 
different last week (middle name difference)
>> but I corrected it last week and now they correspond 100% (and Apple 
sent me confirmation of the changes).
>> 
>> I wonder what would happen if I removed the card within iCloud payment 
setup ?
>> 
>> Cheers
>> Walter
>> 
>> ***
>> 
>> 
>> 
>>> On 4 Feb 2019, at 08:04 , Susan Hastings  wrote:
>>> 
>>> Hi Walter, I can’t help with the problem you are having, but I was 
easily able to add two bankwest cards to Wallet following the instructions on 
the Apple Support page. I’ve been using Apple Pay with my main bankwest card 
for the last week.
>>> 
>>> This suggests it may be a unique problem with your card.
>>> 
>>> Have you researched how to delete the card from your Wallet app on the 
Apple website?
>>> 
>>> Cheers, Susan.
>>> 
>>> Sent from my iPad
>>> 
>>>> On 4 Feb 2019, at 7:59 am, FW  wrote:
>>>> 
>>>> Good morning all,
>>>> 
>>>> Has anyone tried to activate Wallet with ApplePay Bankwest ?
>>>> 
>>>> I have tried for a week, it always fails and the message I get on the 
iPhone is:
>>>> 
>>>> “Could not add card, contact your card issuer”
>>>> 
>>>> Bankwest claims that the name on the card is different from the Wallet 
name - so it can’t work and I should 
>>>> change the Wallet name ???
>>>> 
>>>> The details in settings under “Payment & Shipping” are the same as on 
the card.
>>>> 
>>>> Apple help line tells me there is no Wallet name and have asked me 
re-scan the card - but it is not working.
>>>> As soon as I open Wallet the same card comes up, Apple could not find 
a way to delete it in the screen sharing 
>>>> session we had. They asked me to contact Bankwest again because they 
think Bankwests system is not authenticating
>>>> my card.
>>>> 
>>>> Deleting the Bankwest app did not make any difference.
>>>> 
>>>> It’s dead end at the moment.
>>>> 
>>>> Confused,
>>>> 
>>>> Cheers
>>>> Walter
>>>> 
>>>> 
>>>> -- The WA Macintosh User Grou

Re: ApplePay / Bankwest

[Susan Hastings]

Hi Walter, I can’t help with the problem you are having, but I was easily able 
to add two bankwest cards to Wallet following the instructions on the Apple 
Support page. I’ve been using Apple Pay with my main bankwest card for the last 
week.

This suggests it may be a unique problem with your card.

Have you researched how to delete the card from your Wallet app on the Apple 
website?

Cheers, Susan.

Sent from my iPad

> On 4 Feb 2019, at 7:59 am, FW  wrote:
> 
> Good morning all,
> 
> Has anyone tried to activate Wallet with ApplePay Bankwest ?
> 
> I have tried for a week, it always fails and the message I get on the iPhone 
> is:
> 
> “Could not add card, contact your card issuer”
> 
> Bankwest claims that the name on the card is different from the Wallet name - 
> so it can’t work and I should 
> change the Wallet name ???
> 
> The details in settings under “Payment & Shipping” are the same as on the 
> card.
> 
> Apple help line tells me there is no Wallet name and have asked me re-scan 
> the card - but it is not working.
> As soon as I open Wallet the same card comes up, Apple could not find a way 
> to delete it in the screen sharing 
> session we had. They asked me to contact Bankwest again because they think 
> Bankwests system is not authenticating
> my card.
> 
> Deleting the Bankwest app did not make any difference.
> 
> It’s dead end at the moment.
> 
> Confused,
> 
> Cheers
> Walter
> 
> 
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Re: ApplePay / Bankwest

[Susan Hastings]

Walter, I just checked, you should be able to delete the card by going to the 
Wallet tab in Settings, not in the actual app.

Sent from my iPad

> On 4 Feb 2019, at 8:04 am, Susan Hastings  wrote:
> 
> Hi Walter, I can’t help with the problem you are having, but I was easily 
> able to add two bankwest cards to Wallet following the instructions on the 
> Apple Support page. I’ve been using Apple Pay with my main bankwest card for 
> the last week.
> 
> This suggests it may be a unique problem with your card.
> 
> Have you researched how to delete the card from your Wallet app on the Apple 
> website?
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 4 Feb 2019, at 7:59 am, FW  wrote:
>> 
>> Good morning all,
>> 
>> Has anyone tried to activate Wallet with ApplePay Bankwest ?
>> 
>> I have tried for a week, it always fails and the message I get on the iPhone 
>> is:
>> 
>> “Could not add card, contact your card issuer”
>> 
>> Bankwest claims that the name on the card is different from the Wallet name 
>> - so it can’t work and I should 
>> change the Wallet name ???
>> 
>> The details in settings under “Payment & Shipping” are the same as on the 
>> card.
>> 
>> Apple help line tells me there is no Wallet name and have asked me re-scan 
>> the card - but it is not working.
>> As soon as I open Wallet the same card comes up, Apple could not find a way 
>> to delete it in the screen sharing 
>> session we had. They asked me to contact Bankwest again because they think 
>> Bankwests system is not authenticating
>> my card.
>> 
>> Deleting the Bankwest app did not make any difference.
>> 
>> It’s dead end at the moment.
>> 
>> Confused,
>> 
>> Cheers
>> Walter
>> 
>> 
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Re: Hotspotting.

[Susan Hastings]

Hi Tony, presumably you set up your iPhone’s hot spot. The iPhone hotspot has a 
password for logging in. Did you enter the password when logging into the 
IPhone’s wireless network from your Entertainment Box. Anything can log onto 
your iPhone hot spot if you give it permission, it doesn’t need to be 
compatible. Cheers, Susan.

Sent from my iPad

> On 15 Jan 2019, at 9:04 am, Anthony (Tony) Francis  wrote:
> 
> Hi all
> I would like to pick the brains of our fantastic group.
> I have an Entertainment Box connected to my Television that allows me to 
> watch T V Shows or Movies by using my wireless.When using the wireless  Modum 
> I don’t have a problem, unfortunately the Modum is off line at present, 
> thanks to Telstra, but that’s another on going saga. I have tried hotspotting 
> with my iPhone without any luck, but this morning I put my SIM card into an 
> Android /Samsung phone and hotspotted without a problem, would this be a 
> problem with my iPhone not being compatible with the Entertainment Box???
> Thanks Guy’s
> 
> Tony
> Boddington
> 
> Sent from my iPhone
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Re: password problems

[Susan Hastings]

It should arrive as a text, according to Apple Help.

Sent from my iPhone

> On 20 Dec 2018, at 4:53 pm, Susan Hastings  wrote:
> 
> They arrive on different device than the one where you are logging in. As 
> you’ve said you only have one Apple ID that you are using for all of your 
> devices its difficult to know what is happening without being there.
> 
> Sent from my iPhone
> 
>> On 20 Dec 2018, at 4:30 pm, Stephen Chape  wrote:
>> 
>> Hello Pat.
>> I think they email them to you.
>> 
>>> On 20 Dec 2018, at 2:21 pm, Patricia Scott  wrote:
>>> 
>>> I almost have things sorted out. Apple is chasing me with verification 
>>> codes but I just don’t know where to find them. They are not in iMessages 
>>> or on the iPhone app. They have been sent several times.
>>> 
>>> Where else should I look?
>>> 
>>> Pat
>>> 
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>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Re: password problems

[Susan Hastings]

They arrive on different device than the one where you are logging in. As 
you’ve said you only have one Apple ID that you are using for all of your 
devices its difficult to know what is happening without being there.

Sent from my iPhone

> On 20 Dec 2018, at 4:30 pm, Stephen Chape  wrote:
> 
> Hello Pat.
> I think they email them to you.
> 
>> On 20 Dec 2018, at 2:21 pm, Patricia Scott  wrote:
>> 
>> I almost have things sorted out. Apple is chasing me with verification codes 
>> but I just don’t know where to find them. They are not in iMessages or on 
>> the iPhone app. They have been sent several times.
>> 
>> Where else should I look?
>> 
>> Pat
>> 
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>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Help

[Susan Hastings]

Is the request in an email?

Sent from my iPhone

> On 19 Dec 2018, at 7:20 am, Juliet Kitson  wrote:
> 
> We have just received on our iPad 2nd gen. a request from 
> newsecurityupdate.cf which is obviously a scam but I cannot get past it 
> shutting down and disabling WiFi makes no difference any ideas how to remove.
> Regards Bill & Juliet
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Re: Still having *** password problems

[Susan Hastings]

Hi Pat, so sounds like you have one Apple ID with one password for that ID. It 
will work for the App Store and iTunes music store and Apple iCloud. The Apple 
ID could also be called a ‘username’.

To sign into your computer is a different username and password, which we 
assume you have set up for yourself. That is in no way related to your Apple ID 
and password.

I’m not sure what you mean by ‘all other stuff’. For example, I have a Google 
account which has its own unique username and password. Office 365 has its own 
username and password. Adobe Lightroom has its own username and password. Is 
this what you mean?

Cheers, Susan.

Sent from my iPad

> On 18 Dec 2018, at 5:47 pm, Pat  wrote:
> 
> Hi, Stephen and Susan,
> 
> I only have one Apple ID account!  Had the same one for years.
> 
> And if you look at all the emails about this topic, it often happens that the 
> Apple ID and passwords for other things get called, generically, passwords. 
> This was something that confused me considerably when I was trying to fix 
> things. That is why some explanations were not understood.
> 
> I still have the same single Apple ID, it was the others, like the PW to put 
> in the start-up window, that got changed. I thought that same PW would work 
> on all the other computer-related stuff, but it seems that has been changed, 
> not for the better.
> 
> Pat
> 
> 
>> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
>> 
>> Pat, how about taking one of your devices to the Apple Store so that they 
>> can explain the nature of an Apple ID and why having two Apple IDs is an 
>> extremely bad idea and an expensive mistake to make. We don’t seem to be 
>> able to explain it in a way that you can understand.
>> 
>> Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>>> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
>>> 
>>> Pat.
>>> 
>>> Ronni did not say “multiple Apple passwords for different apps bought at 
>>> different times. “. Key word PASSWORD.
>>> 
>>> What she did say is “they have been purchased on the other Apple ID 
>>> account.”  Key word ACCOUNT..
>>> 
>>> REgards
>>> 
>>> Tim
>>> 
>>> Sent from Tim's Retina iPad 2
>>> 
>>>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>>>> 
>>>> Hey Ronni.
>>>> I am lost for words … literally !
>>>> 
>>>>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>>>>> 
>>>>> Thanks, Ronni, 
>>>>> 
>>>>> Apple must have changed its procedures some time back, and I had never 
>>>>> heard of multiple Apple passwords for different apps bought at different 
>>>>> times. If I had known, I would have kept track of what I bought with 
>>>>> which password. It is a very complex matter, and, really, Apple should be 
>>>>> the entity to change all the passwords for the customer. It would be easy 
>>>>> to set up a program to do it automatically. 
>>>>> 
>>>>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>>>>> started with it, but it would not accept either of my 2 most recent 
>>>>> passwords. 
>>>>> 
>>>>> If the only option is to throw the old apps out and buy new ones, then I 
>>>>> wouldn’t have many left, unless the pay-once protocol would allow me to 
>>>>> get them free.
>>>>> 
>>>>> The instructions say, “If you are signed out, do this…  and if you are 
>>>>> signed in, do that…”  How do I know if  I am signed in or out with 
>>>>> anything? I’m guessing I must be signed out to everything, but I don’t 
>>>>> know for sure.
>>>>> 
>>>>> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
>>>>> the meantime, I am struggling to get back to my computer work.
>>>>> 
>>>>> Pat
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>>>>>> 
>>>>>> Hi Pat,
>>>>>> 
>>>>>> It’s not Apple stuffing you around.
>>>>>> When you changed your Apple ID password, I suspect you didn’t follow the 
>>>>>> instructions to update your Apple ID on all your devices & Mac.
>>>>>> 
>>>>>> After you change your Apple ID or password, you normally need 

Re: Still having *** password problems

[Susan Hastings]

Pat, how about taking one of your devices to the Apple Store so that they can 
explain the nature of an Apple ID and why having two Apple IDs is an extremely 
bad idea and an expensive mistake to make. We don’t seem to be able to explain 
it in a way that you can understand.

Cheers, Susan.

Sent from my iPad

> On 17 Dec 2018, at 8:06 pm, Tim Law  wrote:
> 
> Pat.
> 
> Ronni did not say “multiple Apple passwords for different apps bought at 
> different times. “. Key word PASSWORD.
> 
> What she did say is “they have been purchased on the other Apple ID account.” 
>  Key word ACCOUNT..
> 
> REgards
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape  wrote:
>> 
>> Hey Ronni.
>> I am lost for words … literally !
>> 
>>> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
>>> 
>>> Thanks, Ronni, 
>>> 
>>> Apple must have changed its procedures some time back, and I had never 
>>> heard of multiple Apple passwords for different apps bought at different 
>>> times. If I had known, I would have kept track of what I bought with which 
>>> password. It is a very complex matter, and, really, Apple should be the 
>>> entity to change all the passwords for the customer. It would be easy to 
>>> set up a program to do it automatically. 
>>> 
>>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>>> started with it, but it would not accept either of my 2 most recent 
>>> passwords. 
>>> 
>>> If the only option is to throw the old apps out and buy new ones, then I 
>>> wouldn’t have many left, unless the pay-once protocol would allow me to get 
>>> them free.
>>> 
>>> The instructions say, “If you are signed out, do this…  and if you are 
>>> signed in, do that…”  How do I know if  I am signed in or out with 
>>> anything? I’m guessing I must be signed out to everything, but I don’t know 
>>> for sure.
>>> 
>>> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
>>> the meantime, I am struggling to get back to my computer work.
>>> 
>>> Pat
>>> 
>>> 
>>> 
>>> 
>>> 
>>>> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
>>>> 
>>>> Hi Pat,
>>>> 
>>>> It’s not Apple stuffing you around.
>>>> When you changed your Apple ID password, I suspect you didn’t follow the 
>>>> instructions to update your Apple ID on all your devices & Mac.
>>>> 
>>>> After you change your Apple ID or password, you normally need to update 
>>>> your sign-in information with any Apple services that you're using.
>>>> 
>>>> What to do after you change your Apple ID or password
>>>> https://support.apple.com/en-au/HT204071
>>>> 
>>>> If it's asking for a different Apple ID to update an app or apps, then 
>>>> they have been purchased on the other Apple ID account.
>>>> You can't change the Apple ID that an app has been purchased with. 
>>>> Instead, delete the app from the device and purchase it again with the 
>>>> Apple ID that you want the app registered to.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Re: Too many passwords

[Susan Hastings]

Hi Pat, with regard to the externally disk, if you have a folder on it, you can 
drag and drop your files into the folder without a password. If you don’t have 
a folder there you can easily create one. I would endorse Peter’s comment about 
the importance of keeping track of your passwords. I have a physical notebook 
which I guard with my life. Cheers, Susan.

Sent from my iPad

> On 3 Dec 2018, at 8:03 am, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 1 Dec 2018, at 11:31 am, Pat  wrote:
>> 
>> I have a functioning password to open the computer and other ones to send 
>> and receive mail. But I have just discovered that Apple has a clutch of 
>> others that I don’t know. I have never voluntarily used iCloud, so as far as 
>> I am concerned, it has no password. How do I find out how to find it or 
>> create it, because apparently I need it?
>> 
>> It looks like I may need other passwords for functions about which I have no 
>> idea. Security gone mad.
>> 
>> I was just trying to transfer something to one of my external disks. 
>> Couldn’t do it by drag and drop without the damn password. The one that 
>> opens my computer used to do it, but it was rejected.
>> 
>> I hope someone can help. 
>> Pat
> 
> As frustrating as all this is, it’s an unfortunate reality in today’s 
> computing world that you must keep track of your accounts and passwords. The 
> only way to avoid this is to turn off all access to the internet, which has 
> now become almost impossible.
> 
> Whether or not you are using iCloud (and if you use a Mac you probably are 
> whether you think so or not) you are actually being asked for the password 
> for your Apple ID. Your Apple ID is generally just your regular email 
> address. Many people go through the motions of creating an Apple ID when they 
> first set up a new Mac or upgrade their OS, then either forget about it or 
> don’t realise the significance of what they’ve been asked to do. 
> 
> In any event, if you don’t know what your Apple ID password is, you’ll have 
> to reset it. The most direct way to do this is simply to go to System 
> Preferences on your Mac and choose iCloud. You will be asked to type a 
> password. If you type something and it’s not recognised after 3 attempts you 
> will see a link appear which you can click if you “can’t remember your 
> password”. If you click that a message will be sent to your email address 
> showing you the steps to follow to create a new password.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Photos

[Susan Hastings]

Hi Bill, Editing photos on my iPad in the Photos app allowed me to choose an 
option called Markup. I get there by choosing Edit, then press and hold the 
bottom option on the list on the left hand side. Markup allows me to ‘hand 
write’ on the photos.

This might be possible on the Mac by importing your scanned images into Photos 
and choosing Edit and exploring the options.

Cheers, Susan.


Sent from my iPad

> On 22 Nov 2018, at 9:35 am, Juliet Kitson  wrote:
> 
> Hello al Photos users.
> Does anyone know if it possible to add a title to a photo and super impose it 
> on the photo.
> Regards Bill
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Re: Password again

[Susan Hastings]

Pat, you told us the problem was identified as being your ID and password to 
log on to your computer. That is not the same as your Apple ID password. Your 
computer ID and password should be entirely separate from your Apple ID and 
password. Two separate and different IDs and passwords.

It’s still confusing for us to work out how to help when we don’t have clarity 
about your problem.


Sent from my iPad

> On 21 Nov 2018, at 6:24 pm, Pat  wrote:
> 
> It look like I spoke (wrote) too soon. I am trying to set up iCloud and it is 
> rejecting my brand new, tech-approved password. It is trying to make me 
> create yet another password. Security gone mad!
> 
> I truly don’t know what to do now, except maybe get a windoze or linux 
> machine.
> 
> GROWL,
> Pat
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Re: Password problem update

[Susan Hastings]

Pat, if you change your Apple password, it is universal. That becomes the 
password you use with your Apple ID and the new password will have to be used 
for all of your devices. It’s not a bug. Just make sure that you are using the 
same password on all of your devices.

When you change the password on your computer and it doesn’t ‘work’ does the 
same new password work on your other devices?

Cheers, Susan.

Sent from my iPad

> On 20 Nov 2018, at 10:13 pm, Patricia Scott  wrote:
> 
> I have now supposedly reset my password 3 times, except none of them have 
> worked. Apple ‘support’ has not helped at all. The automated system does not 
> target the right objectives. It drags in my phone and iPad and tries to make 
> new passwords for them, when it is the computer that needs it.
> 
> I asked for a chat; the response was, we will get to you in 2 minutes. 20 
> minutes later it blanked out. Another page asked for the serial number. I 
> assumed they meant for the computer. I found the number on the bottom and 
> duly typed it in. Message came up: “this is not a valid serial number”. But 
> it is.
> 
> So I am hoping WAMUG has some better advice. 
> 
> Hopefully,
> Pat
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Re: Office for Mac.

[Susan Hastings]

Hi Peter, we have Office 365 and it works for us on our Windows machine and 
Macs and on iOS on our iPads with the one subscription. Well worth it to us and 
we’ve been using it for a few years now. Cheers, Susan.

Sent from my iPad

> On 11 Aug 2018, at 3:19 pm, Peter Crisp  wrote:
> 
> Hi Brian, I work in a private company so no Office BYO opportunity there. 
> 
> Regards
> 
> 
> Pete
> 
>> On 11 Aug 2018, at 3:14 pm, Brian Risbey  wrote:
>> 
>> Hi Pete
>> 
>> Do you work for a government department?
>> I know the Dept of Educaton provides Office for Mac for Bring Your Own 
>> Machines.
>> 
>> 
>> Sent from my iPadPro‍
>> 11.4.1
>> Brian Risbey
>> 
>>> On 11 Aug 2018, at 14:01, Peter Crisp  wrote:
>>> 
>>> Hi Folks, I want to consider if its worth upgrading the Office for Mac 
>>> versions in my house. The five of us each has an MBP (MBA) and either has 
>>> Office 2008 or Office 2011. Whilst they work ok, compatibility with newly 
>>> created files leads to some issues.
>>> 
>>> When I did last buy Office for Mac in 2011 (!!) my recollection is i got 3 
>>> licences and i installed in on 3 MBP’s as we had then. The lingering Office 
>>> 2008 was on the other 2. 
>>> 
>>> Probably Office 365 is the way to go - $129/year for 5 machines + tablets + 
>>> iPhones as well. 1TB of cloud storage in addition. 
>>> 
>>> Does anyone have any wisdom on the 365 option or the installed Office 16 
>>> being recommended alternative?
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
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Re: Memory Increase.

[Susan Hastings]

Replacing the hard drive with a SSD I would definitely be a good idea if you 
want to extend the working life of the iMac. I think it would make more of a 
difference to speed than the RAM, but increasing that as well is still a good 
idea.

Just depends on how long you intend to keep using it.

Sent from my iPhone

> On 23 Jul 2018, at 1:01 pm, Michael Hawkins 
>  wrote:
> 
> Hi Tony,
> 
> An increase in memory is well worth while, so too is replacing the hard drive 
> with a solid state drive.
> 
> Cheers,
> 
> Michael Hawkins
> 
>> On 23 Jul 2018, at 10:45 am, Anthony (Tony) Francis  
>> wrote:
>> 
>> Good Morning to one and all
>> 
>> As my iMac 27” late 2011, is getting on a bit, would there be any benefit in 
>> increasing the memory?? At present the Computer still holds the original 4GB 
>> of memory, there are two additional slots available for a further 4GB, just 
>> wondering.
>> 
>> Kind Regards
>> 
>> Tony Francis
>> 
>> Boddington
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Re: backup iPhone 7

[Susan Hastings]

Hi Gary, why not use her laptop to back up the iPhone directly to an external 
HD. You would probably need to have an iTunes library on the external drive, 
easy enough to create. Cheers, Susan

Sent from my iPad

> On 14 Jul 2018, at 10:50 am, gary dorn  wrote:
> 
> howdy
> 
> my wife iPhone has issues with it, therefore before taking too the apple shop 
> for a looksee , we intend to do a backup.
> she currently has it backup to iCloud, however we would also like to get our 
> own backup onto a backup disk.
> 
> the back up is approx 40 gb
> 
> the macbook she uses has only 22 gb free ( 250 gb SSD)
> 
> can I backup  on different computer ( macpro with 250 GB SSD - 170 GB free)  
> and transfer that to the backup disk for safe keeping.?
> 
> can iTunes backups be assigned directly to a backup disk?
> 
> any thought welcomed.
> 
> ps can iCloud backup be completely assured of its security/reliability ?
> 
> chow
> Gary Dorn
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Re: Photos

[Susan Hastings]

Yes, sorry Stephen.

Sent from my iPad

> On 28 Apr 2018, at 10:33 pm, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi Susan.
> I reckon your reply was aimed at Peter.
> He was asking the question.
> 
>> On 28 Apr 2018, at 6:51 pm, Susan Hastings <susanhasti...@mac.com> wrote:
>> 
>> Hi Stephen, if you have been using Photos up to now it would be helpful to 
>> have an idea of what you would like to be able to do in a photos app. That 
>> would help with a recommendation. Cheers, Susan
>> 
>> Sent from my iPad
>> 
>>> On 28 Apr 2018, at 5:52 pm, Brian W Scott <scot...@exemail.com.au> wrote:
>>> 
>>> Have a look at Affinity Photo I have it but haven’t used it yet as Capture 
>>> One 11 is doing all I need at the moment.
>>> 
>>>> On 28 Apr 2018, at 5:41 PM, FW <whae...@iinet.net.au> wrote:
>>>> 
>>>> I still use iPhoto - I find it more user friendly
>>>> 
>>>> **
>>>> 
>>>>> On 28 Apr 2018, at 16:17 , Stephen Chape <chap...@bigpond.com> wrote:
>>>>> 
>>>>> Not sure if this is equivalent.
>>>>> But I got this pretty good offer yesterday for Photoshop Elements.
>>>>> 
>>>>> https://www.macworld.com/article/3269286/software/save-40-percent-on-adobes-photoshop-elements-2018-for-pc-and-mac.html?idg_eid=0c75d2b27c88b016891b00af3f3e7246_SHA1_lc=bf4a5bcd878fcf3732e8988b9fcf89cb76b5634f=mw_nlt_mw_bestof_html_2018-04-27_source=Sailthru_medium=email_campaign=Macworld%20Deals%202018-04-27_term=mw_bestof_html
>>>>> 
>>>>>> On 28 Apr 2018, at 3:38 pm, Peter Curtis <pe...@augold.com.au> wrote:
>>>>>> 
>>>>>> Hi everyone
>>>>>> Does anyone know of a practical/better alternative to “Photos”? 
>>>>>> Kind regards
>>>>>> Peter
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>>>>> 
>>>>> 
>>>>> Regards,
>>>>> Stephen Chape
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Photos

[Susan Hastings]

Hi Stephen, if you have been using Photos up to now it would be helpful to have 
an idea of what you would like to be able to do in a photos app. That would 
help with a recommendation. Cheers, Susan

Sent from my iPad

> On 28 Apr 2018, at 5:52 pm, Brian W Scott <scot...@exemail.com.au> wrote:
> 
> Have a look at Affinity Photo I have it but haven’t used it yet as Capture 
> One 11 is doing all I need at the moment.
> 
>> On 28 Apr 2018, at 5:41 PM, FW <whae...@iinet.net.au> wrote:
>> 
>> I still use iPhoto - I find it more user friendly
>> 
>> **
>> 
>>> On 28 Apr 2018, at 16:17 , Stephen Chape <chap...@bigpond.com> wrote:
>>> 
>>> Not sure if this is equivalent.
>>> But I got this pretty good offer yesterday for Photoshop Elements.
>>> 
>>> https://www.macworld.com/article/3269286/software/save-40-percent-on-adobes-photoshop-elements-2018-for-pc-and-mac.html?idg_eid=0c75d2b27c88b016891b00af3f3e7246_SHA1_lc=bf4a5bcd878fcf3732e8988b9fcf89cb76b5634f=mw_nlt_mw_bestof_html_2018-04-27_source=Sailthru_medium=email_campaign=Macworld%20Deals%202018-04-27_term=mw_bestof_html
>>> 
>>>> On 28 Apr 2018, at 3:38 pm, Peter Curtis <pe...@augold.com.au> wrote:
>>>> 
>>>> Hi everyone
>>>> Does anyone know of a practical/better alternative to “Photos”? 
>>>> Kind regards
>>>> Peter
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>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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Re: iMac freezing up

[Susan Hastings]

And I guess, use try using the tablet on a different USB port. It was the first 
thing that came to mind when you described the problem, that your input device 
might not be working, rather than the computer freezing. Worth testing anyway.

Sent from my iPad

> On 11 Nov. 2016, at 2:37 pm, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> Hi Sue, I don’t actually use a mouse, I use a Wacom tablet and pen. It is 
> easier to say, “Mouse”, as it covers what the pen does when is it used as a 
> mouse and not for drawing.
> 
> I will switch it with another tablet and pen and see how it goes.
> 
> Thanks
> 
> Matt.  
> 
> On Thu, 10 Nov 2016 at 21:21: Susan Hastings <shasti...@iinet.net.au> wrote:
> 
> Hi Matt, have you tried using a different mouse? Cheers, Susan
> 
> Sent from my iPad
> 
>> On 10 Nov. 2016, at 5:26 pm, Matt Falvey <mmfal...@bigpond.net.au> wrote:
>> 
>> Hi I have a 2.8 Ghz Intel Core i7 iMac with 20GB of Ram operating OS X 
>> 10.10.5. Just lately it has been freezing. All the applications stop, I 
>> can?t command tab from one to another, I can?t command option escape to see 
>> if any application has crashed, the only think that works is the mouse, 
>> which moves around, but cannot activate anything. - Have just restarted 
>> again after another freeze and this time the mouse was able to move the 
>> draft of this email around and that was all. I could not take it off of this 
>> email and even when the email passed behind other open windows on both 
>> screens it was always being controlled by my mouse. The mouse could not 
>> control anything else. This time I did try Command Option Escape and the 
>> window did down, but the Force Quit button even though blue and appearing 
>> active did not activate and as mentioned previously the mouse could only 
>> control the movement of the email. Again I had to press the button on the 
>> back to close down the iMac and again to restar
> t it and now it is all working again. 
>> 
>> The only option I have is to press the button on the back to turn the iMac 
>> off and then press it again to turn it back on. It restarts without any 
>> problems and worked fine until it happens again.
>> 
>> I had a look in the Activity Monitor application to see if I could find 
>> anything there yesterday and again today, one thing that stuck out was under 
>> memory https://www.google.com.au was using 14.48GB and more sometimes of 
>> memory, everything else is using low to mid hundred MB?s. Under CPU 
>> https://www.google.com.au is using 101.4 %CPU. I don?t know if this is 
>> relevant, but as I only have Safari, CS5 and Mail open I am wondering why I 
>> should be having any connection to google? - Just worked out why it is 
>> trying to connect to google, I had a failed google.maps window open, (when I 
>> say failed it could not find the address I entered for it to search), so for 
>> some strange reason it redirected itself to the above address. But why?
>> 
>> The other thing I noticed is recently I have been receiving a message, that 
>> Safari Web Content quit unexpectedly, sometimes this happens before 
>> everything freezes other times it happens in isolation.
>> 
>> I have gone to Disk Utility and Repaired Disk Permissions apart from that I 
>> am at a loss of how to fix it.
>> 
>> Can anyone help?
>> 
>> Thanks
>> 
>> Matt.   
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Re: iMac freezing up

[Susan Hastings]

Hi Matt, have you tried using a different mouse? Cheers, Susan

Sent from my iPad

> On 10 Nov. 2016, at 5:26 pm, Matt Falvey <mmfal...@bigpond.net.au> wrote:
> 
> Hi I have a 2.8 Ghz Intel Core i7 iMac with 20GB of Ram operating OS X 
> 10.10.5. Just lately it has been freezing. All the applications stop, I can’t 
> command tab from one to another, I can’t command option escape to see if any 
> application has crashed, the only think that works is the mouse, which moves 
> around, but cannot activate anything. - Have just restarted again after 
> another freeze and this time the mouse was able to move the draft of this 
> email around and that was all. I could not take it off of this email and even 
> when the email passed behind other open windows on both screens it was always 
> being controlled by my mouse. The mouse could not control anything else. This 
> time I did try Command Option Escape and the window did down, but the Force 
> Quit button even though blue and appearing active did not activate and as 
> mentioned previously the mouse could only control the movement of the email. 
> Again I had to press the button on the back to close down the iMac and again 
> to restart it and now it is all working again. 
> 
> The only option I have is to press the button on the back to turn the iMac 
> off and then press it again to turn it back on. It restarts without any 
> problems and worked fine until it happens again.
> 
> I had a look in the Activity Monitor application to see if I could find 
> anything there yesterday and again today, one thing that stuck out was under 
> memory https://www.google.com.au was using 14.48GB and more sometimes of 
> memory, everything else is using low to mid hundred MB’s. Under CPU 
> https://www.google.com.au is using 101.4 %CPU. I don’t know if this is 
> relevant, but as I only have Safari, CS5 and Mail open I am wondering why I 
> should be having any connection to google? - Just worked out why it is trying 
> to connect to google, I had a failed google.maps window open, (when I say 
> failed it could not find the address I entered for it to search), so for some 
> strange reason it redirected itself to the above address. But why?
> 
> The other thing I noticed is recently I have been receiving a message, that 
> Safari Web Content quit unexpectedly, sometimes this happens before 
> everything freezes other times it happens in isolation.
> 
> I have gone to Disk Utility and Repaired Disk Permissions apart from that I 
> am at a loss of how to fix it.
> 
> Can anyone help?
> 
> Thanks
> 
> Matt.   
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Re: New Macbook Pros?

[Susan Hastings]

Hi all, I have had a chance to sort of live with USB-c using the first 12" 
MacBook which was going fairly cheaply for the base model when the new one came 
out (Officeworks). I have three different dongles, which all work without added 
power if you only use one external,drive, but need power pass through if you 
want to have another drive or are using the SD card slot to transfer images. I 
keep all my photos on external drives, so need two things to work at once.

I took the MacBook on one caravan trip, but then took my 13" MacBook Pro the 
next time we went away because of the built in card reader and USB. I found the 
thought of getting out the MacBook and it's dongles, however small and light, a 
bit of a pain. 

The 12" is lovely to carry about as even the power brick is tiny and light to 
carry, but if I am processing lots of photos it's nice to go back to my 13". I 
knew the 12" MacBook would not be powerful enough to replace the 13", so always 
intended to keep both and recently upgraded the 13" with a 1tb SSD drive, up 
from  a 128gig SSD that it came with. I have the old Apple display that I e had 
for many years when I need a larger monitor.

The 13" will have to do me for at least a couple more years until USB-C is more 
widely used.

Cheers, Susan



Sent from my iPad

> On 31 Oct. 2016, at 2:53 am, Daniel Kerr <dan...@macwizardry.com.au> wrote:
> 
> Just to weigh in on some of this.
> I’m also looking to upgrade myself as well. (still using an upgraded MacBook 
> Pro 15” (Late 2012). And I’ve been doing “the figures” to see how it all 
> works out also.
> I was a little disappointed with the pricing myself as well, and the “loss” 
> of ports also. Things which I find I still use on a fairly daily basis with 
> my work. So having to have a stack of adapters myself to carry around is a a 
> bit of a pain.
> And I’m sure the price has increased a bit as well. (though I’m looking at 
> the top model with 1TB drive and the 4GB graphics.).
> I was comparing this to the price for the “just superseded” model. And there 
> really isn’t that much difference in it between the old one and the new (bar 
> the adapters of course). So have been weighing up which may be the better 
> option there. (and looking at the budget of course,….lol).
> 
> In regards to the dongles.
> Belkin are also bringing out a “dock” themselves as well - 
> http://www.belkin.com/au/p/P-F4U095/
> 
> One of the other “adapters” I was also looking at is the following - 
> https://www.hypershop.com/collections/usb-type-c/products/hyperdrive-usb-type-c-hub-with-4k-hdmi-support?variant=24737850502
> The thing I like with this one is it doesn’t require a power supply and is at 
> least slightly more portable (and smaller), so easier to throw in a bag.
> 
> In regards to the “upgrading later”, so far the only thing I’ve seen is for 
> the 13” MacBook Pro without the Touch Bar, which has mentioned that the SSD 
> can be possibly upgraded later (with a bit of fiddling around to get it). 
> They haven’t so far said anything about the ones with Touch Bar as yet. (as 
> they haven’t shipped, so can’t pull them apart as yet).
> Given that most of those models use a type of PCI-E Flash Drive, I’d be 
> surprised if it a) can be done and b) would cost an arm an a leg.
> Same with the upgrade price. As the 2TB Flash Drve/SSD is still new, the 
> pricing is still quite expensive. Certainly external drives in 2TB form are 
> cheaper, however a) these are generally not SSD, they’re stock standard 
> spinning drives, and b) even a normal “SSD” is different to a smaller PCI-E 
> type Flash Storage. (as they’re a lot smaller then the normal SSD). Just 
> something to compare, Just to weigh in on some of this.
> I’m also looking to upgrade myself as well. (still using an upgraded MacBook 
> Pro 15” (Late 2012). And I’ve been doing “the figures” to see how it all 
> works out also.
> I was a little disappointed with the pricing myself as well, and the “loss” 
> of ports also. Things which I find I still use on a fairly daily basis with 
> my work. So having to have a stack of adapters myself to carry around is a a 
> bit of a pain.
> And I’m sure the price has increased a bit as well. (though I’m looking at 
> the top model with 1TB drive and the 4GB graphics.).
> I was comparing this to the price for the “just superseded” model. And there 
> really isn’t that much difference in it between the old one and the new (bar 
> the adapters of course). So have been weighing up which may be the better 
> option there. (and looking at the budget of course,….lol).
> 
> In regards to the dongles.
> Belkin are also bringing out a “dock” themselves as well - 
> http://www.belkin.com/au/p/P-F4U095/
> 
> One of the other “adapters” I was also looking

Re: New Macbook Pros?

[Susan Hastings]

Hi Rob, you might like to read Mike Johnson's comments on the new MacBook Pros. 
It's the second article down on his blog page. That is, if you are interested 
in someone who shares your dismay at Apple's choices...

http://theonlinephotographer.typepad.com/the_online_photographer/blog_index.html

Sent from my iPad

> On 28 Oct. 2016, at 9:18 pm, Brian RISBEY  wrote:
> 
> Hi Rob
> I did exactly the same sums this morning, $6k+ but then I considered external 
> SSD hard drives and speed of connection ports and maybe just 1Tb internal 
> drive might do.
> My PowerBook 5300 cost $5k in the early 90s :-)
> Over the years all my maxed out MacBooks 15" & 17" have been close to $6k. 
> So, they are in fact becoming cheaper, relatively speaking. The last, a 17", 
> now 8 years old, is still humming along.
> I don't know how upgradable this new one will be. Has ifixit torn one down 
> yet? Maxing a special build maybe your only option if you don't want an 
> external drive.
> My 2c worth, (& the other $6499.98)
> Brian Risbey 
> 
> 
> 
> On 28 Oct. 2016, at 18:57, Rob Phillips  wrote:
> 
> Hi everyone
> 
> I've just been looking at the new Macbook Pro. It looks pretty cool, but what 
> about the price?
> 
> The top of range machine costs A$4,249.00 for 512Gb storage. I've got 400Gb 
> of photos!
> 
> And then they want  A$1,920.00 to upgrade to a 2TB SSD drive...
> 
> This is up to the price level that the first Mac IIs were in the late 1980s...
> 
> And then there's nothing in the box to connect my existing devices to.  I've 
> got to buy all sorts of adaptors (from $30 to $110) to keep working...
> 
> Are Apple going to price themselves out of the market?
> 
> Do I have to carry around al sorts of cables and 3rd party devices to use my 
> computer as I move around?
> 
> Any ideas about how to resolve the issue?
> 
> Rob
> 
> -- 
> Dr Rob Phillips
> Sessional tutor
> School of Education, Curtin University
> rob.phill...@curtin.edu.au
> Life member, Australasian Society for Computers in Learning in Tertiary 
> Education
> Fellow, Higher Education Research and Development Society of Australasia
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Re: Storage.

[Susan Hastings]

In other words, do you know where on your hard drive you save your cards? 
Wherever that is, Photoshop Elements is using that place to generate the 
thumbnails. It doesn't automatically save a copy, unless you ask it to and 
decide where you want to put it.

Sent from my iPad

> On 29 Oct. 2016, at 10:03 pm, Rob Phillips <r.phill...@iinet.net.au> wrote:
> 
> But this doesn't resolve your orignal question about wanting to delete 
> unneeded photos on your Mac...
> 
> Still, if you're happy, that's all that matters...
> Rob
> 
>> On 29/10/2016 7:52 pm, Anthony (Tony) Francis wrote:
>> Thanks Bill, along with yourself, Susan and Rob I now have it figured
>> 
>> I save my Cards onto my Hard Drives, and usually keep my cards as I have 
>> kept my negatives in the past, I may lose my Electric ‘Back up’s but I won’t 
>> lose my cards. In case of Fire, grab cards and run!! Oh and my Camera’s. A 
>> little expensive but I have all of my photo’s.
>> 
>> Thanks again all
>> 
>> Tony
>> BODDINGTON.
>> 
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Re: Storage.

[Susan Hastings]

Hi Tony, And another thread that may help. If you have named any of your 
photos, you can do a system wide search for them.

Apparently Elements does NOT copy and store the photos within the program, what 
you see in Elements organiser is just a thumbnail. So, if you are deleting 
photo files on your Mac you could well be deleting your only copy.

http://graphicssoft.about.com/od/pselementscourse/a/pse103importing.htm

As Rob suggests, just Googling your problem and going through responses to see 
if you find something helpful is good advice.

Cheers, Susan.

Sent from my iPad

> On 28 Oct. 2016, at 11:44 pm, Rob Phillips <r.phill...@iinet.net.au> wrote:
> 
> Hi Tony
> 
> I'm not familiar with PS Elements...
> But if you look at all the Preferences options, one of these should tell you 
> where the photos are stored...
> 
> The alternative is to google something like
> "Photoshop Elements file locations OSX"
> 
> Hope this helps
> Rob
> 
>> On 28/10/2016 11:12 pm, Anthony (Tony) Francis wrote:
>> Hello Rob
>> 
>> I use a card reader, open the Card reader icon on the desktop showing all 
>> photo’s, click on a photo ( RAW File) and PS Elements will open showing the 
>> photo ready for processing.I understood that when I process the Raw image to 
>> a jpeg image,a copy is also made, it is the copies that I am attempting to 
>> find.
>> 
>> Thanks Rob
>> 
>> Tony
>> 
>> BODDINGTON
>> 
>> W.A.
>>> On 28 Oct 2016, at 6:37 pm, Rob Phillips <r.phill...@iinet.net.au> wrote:
>>> 
>>> In other words, do you use iPhoto/ Photo to import your photos?
>>> 
>>> If you do, you'll have to delete them using the app you imported them with, 
>>> so the database remains intact.
>>> 
>>> If, as seems unlikely, you import them directly to a folder, you'll need to 
>>> find out where that folder is, then delete the files manually.
>>> 
>>> Using the preferences for the import app you use should tell you where.
>>> 
>>> If this doesn't make sense, plug your camera in and write down the steps 
>>> you take to import the photos (with screen grabs - oh no - we're not 
>>> allowed...). This will help to clarify the situation...
>>> 
>>> Rob
>>> 
>>> 
>>> 
>>>> On 28/10/2016 1:49 pm, Susan Hastings wrote:
>>>> Hi, you open your RAW images in Elements, but what process do you use for 
>>>> getting the photos off your camera and onto the computer? Are you in 
>>>> control of where they go? Cheers, Susan
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 28 Oct. 2016, at 11:54 am, Anthony (Tony) Francis <antne...@mac.com> 
>>>>> wrote:
>>>>> 
>>>>> Thanks Susan
>>>>> 
>>>>> I do open my RAW images using Photoshop Elements, so I’ll go look and see 
>>>>> where that leads me.
>>>>> 
>>>>> Enjoy your weekend
>>>>> 
>>>>> 
>>>>> Tony
>>>>> 
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Re: Storage.

[Susan Hastings]

Hi Tony, this forum thread is for Windows, but you can get the idea.

https://forums.adobe.com/thread/973962

Sent from my iPad

> On 28 Oct. 2016, at 11:44 pm, Rob Phillips <r.phill...@iinet.net.au> wrote:
> 
> Hi Tony
> 
> I'm not familiar with PS Elements...
> But if you look at all the Preferences options, one of these should tell you 
> where the photos are stored...
> 
> The alternative is to google something like
> "Photoshop Elements file locations OSX"
> 
> Hope this helps
> Rob
> 
>> On 28/10/2016 11:12 pm, Anthony (Tony) Francis wrote:
>> Hello Rob
>> 
>> I use a card reader, open the Card reader icon on the desktop showing all 
>> photo’s, click on a photo ( RAW File) and PS Elements will open showing the 
>> photo ready for processing.I understood that when I process the Raw image to 
>> a jpeg image,a copy is also made, it is the copies that I am attempting to 
>> find.
>> 
>> Thanks Rob
>> 
>> Tony
>> 
>> BODDINGTON
>> 
>> W.A.
>>> On 28 Oct 2016, at 6:37 pm, Rob Phillips <r.phill...@iinet.net.au> wrote:
>>> 
>>> In other words, do you use iPhoto/ Photo to import your photos?
>>> 
>>> If you do, you'll have to delete them using the app you imported them with, 
>>> so the database remains intact.
>>> 
>>> If, as seems unlikely, you import them directly to a folder, you'll need to 
>>> find out where that folder is, then delete the files manually.
>>> 
>>> Using the preferences for the import app you use should tell you where.
>>> 
>>> If this doesn't make sense, plug your camera in and write down the steps 
>>> you take to import the photos (with screen grabs - oh no - we're not 
>>> allowed...). This will help to clarify the situation...
>>> 
>>> Rob
>>> 
>>> 
>>> 
>>>> On 28/10/2016 1:49 pm, Susan Hastings wrote:
>>>> Hi, you open your RAW images in Elements, but what process do you use for 
>>>> getting the photos off your camera and onto the computer? Are you in 
>>>> control of where they go? Cheers, Susan
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 28 Oct. 2016, at 11:54 am, Anthony (Tony) Francis <antne...@mac.com> 
>>>>> wrote:
>>>>> 
>>>>> Thanks Susan
>>>>> 
>>>>> I do open my RAW images using Photoshop Elements, so I’ll go look and see 
>>>>> where that leads me.
>>>>> 
>>>>> Enjoy your weekend
>>>>> 
>>>>> 
>>>>> Tony
>>>>> 
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Re: Storage.

[Susan Hastings]

Hi, you open your RAW images in Elements, but what process do you use for 
getting the photos off your camera and onto the computer? Are you in control of 
where they go? Cheers, Susan

Sent from my iPad

> On 28 Oct. 2016, at 11:54 am, Anthony (Tony) Francis <antne...@mac.com> wrote:
> 
> Thanks Susan
> 
> I do open my RAW images using Photoshop Elements, so I’ll go look and see 
> where that leads me.
> 
> Enjoy your weekend
> 
> 
> Tony
> 
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Re: Storage.

[Susan Hastings]

Hi, how do you import your photos? If you ingest them directly into Photoshop 
Elements it probably puts them into its own database. Most programs do this, 
such as Photos and Lightroom. Which is why I don't import my photos this way. I 
like to have them in folders on my HD reflecting the date they were imported.

So, what you may have to do is delete the photos from within Elements. That 
will be the only way you can access the database easily.

Sent from my iPad

> On 28 Oct. 2016, at 11:40 am, Anthony (Tony) Francis <antne...@mac.com> wrote:
> 
> Thanks Susan
> 
> I’d still like to actually find the stored Photo’s and Video's and remove 
> those I no longer want to keep.
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON
> W.A.
> 
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Re: Storage.

[Susan Hastings]

Hi Tony, given the amount of free space you have on the disk, it does appear 
highly unlikely that the number of photos is slowing down your Mac. I would be 
investigating some other cause. Cheers, Susan.


> On 28 Oct. 2016, at 9:57 am, Anthony (Tony) Francis <antne...@icloud.com> 
> wrote:
> 
> Good Morning everyone
> 
> I have a question, as Photography is my main usage on my computer, and my 
> computer is running a little slower than it should, I believe that the amount 
> of photo’s that I have ‘stored’ in the system is the reason why everything 
> has slowed down. I have tried to find the ‘photo’s,’ to delete those that I 
> don’t want to keep. No luck. I use RAW and then convert to jpeg, I realise 
> that every time that I process a photo, a copy is made?
> 
> I use PSElements 11, and am (Slowly) learning Affinity.
> 
> I have run Disk Utility, emptied the rubbish, (yes Ronni) cleaned up my 
> desktop!! So,I would now like to find, sort and remove Photo’s and Videos 
> that I no longer want to keep.
> 
> Where would I find the stored photo’s / Videos please??
> 
> 
> 
> 
> 
> FYI.
> 
> 
> 
> 
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON
> 
>  W.A.
> 
> 
> 
> 
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Re: NBN Speedtest disappointment

[Susan Hastings]

Hi, I am also in iiNet NBN in Victoria Park, which is to the house. On my 
100/50 mb plan I usually get around 80 down and 35 up. No stuttering with 
streaming through iTunes.

I found the 25 plan to be no faster than our iiNet ADSL+,  but we had to go to 
NBN because they were switching off the old network.

Cheers, Susan

Sent from my iPad

> On 20 Sep. 2016, at 7:49 pm, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Walter, yes it is NBN to the premises.
> 
> Regards
> 
> Peter.
>> On 20 Sep 2016, at 7:38 PM, FW <whae...@iinet.net.au> wrote:
>> 
>> do you have NBN to the premises ?
>> We have NBN to the house via iiNet and it is usually around 23Mbps on a 
>> 25Mbps plan here in Booragoon.
>> For some reason when streaming overseas TV channels it is often stop-start, 
>> especially in the evening. I have 
>> been told the ISP can “throttle” that type of streaming mode. Anyone has the 
>> same experience ?
>> 
>> Cheers
>> Walter
>> 
>> *
>> 
>> 
>>> On 20 Sep 2016, at 19:20 , Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> Just recently I made the swing over to NBN. I am with Westnet, and against 
>>> quite a bit of online negative sentiment, I elected to remain with Westnet 
>>> - simply because email migration for 5 people in my family and many 
>>> associations with our email addresses with providers was a greater 
>>> deterrent than the online sentiment. 
>>> 
>>> The conversion was completely seamless for us. It was very straightforward 
>>> and without hiccup. This was the main area of online unhappiness with 
>>> Westnet - the conversion from ADSL to NBN.
>>> 
>>> Having made the change about a month ago - and as I work away from home 
>>> where the provision exists, I thought I’d do a speediest over the weekend 
>>> just gone. I did the speed test using the Speedtest app on my iPad attached 
>>> to my 5GHz network from my Time Capsule connected via ethernet connection 
>>> to the NBN Modem. On the weekend on a number of separate occasions I got 
>>> Download speeds of between 2 Mbps to 7  Mbps. I am away again now and I got 
>>> my son to re-run the test. He got 2.34 Mbps (wirelessly using his Macbook) 
>>> and 11 Mbps using his Macbook with an Ethernet cable directly connected to 
>>> the TM port.
>>> 
>>> I decided upon commencement I would opt for the 100 Mbps plan as it was 
>>> only $10/mth more than the 25 Mbps plan out of the box from Westnet.
>>> 
>>> At best, it is no better than the ADSL1+ Turbo plan I had previously (ADSL2 
>>> service wasn’t available in my area in Mandurah). 
>>> 
>>> Yes, I know there is the fine print stating I should not expect to get 100 
>>> Mbps due a litany of excuses - I am not even able to achieve half of the 
>>> cheaper plan. What is the point. There has been no point since I swapped 
>>> over where a Speedtest has resulted in maybe slightly close to 50 Mbps. 
>>> This is my experience.
>>> 
>>> I’ve down full power off restarts numerous times too, I spoke with Westnet 
>>> on the weekend and I got a lame “oh, there seems to be slow NBN in WA at 
>>> the moment”. 
>>> 
>>> Anyone out there with similar experience and course of action 
>>> recommendation?
>>> 
>>> 
>>> Peter Crisp
>>> petercr...@westnet.com.au
>>> 
>>> 
>>> 
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> 
> 
> Peter Crisp
> petercr...@westnet.com.au
> 
> 
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Re: iPhone 7 or 8?

[Susan Hastings]

Hi Blitto, Adobe has updated their mobile Lightroom app to allow photographers 
to shoot RAW on the iPhone. This is available from the iPhone 6s up. If 
photography is your thing, the iPhone 7+ looks good to me with its new dual 
camera. 

Improved cameras with each new iteration of the iPhone is assured as it's 
something Apple uses to sell its phones. Only you can decide if the 7 is good 
enough to make you happy despite knowing that the next update will have an 
improved camera

Having a better camera doesn't automatically mean we take better photos either. 
I just looked at printing some photos from our recent trip and decided that I 
really need to work on my technique as most of them are dull and uninteresting, 
despite being in quite lovely settings and going north in one of the best 
wildflower seasons for years.

And I've also got what could be considered a really good camera. Ouch!

Cheers, Susan.

Sent from my iPad

> On 15 Sep. 2016, at 7:29 am, Peter Hinchliffe <hinch...@multiline.com.au> 
> wrote:
> 
> 
>> On 14 Sep 2016, at 5:05 PM, Rod Blitvich <rb...@iinet.net.au> wrote:
>> 
>> My iPhone 5 is due for replacement (but still going fine).
>> Would you get the 7 or wait for the 8?
>> 
>> I’m thinking the 8 will have some big camera improvements AND new battery 
>> technology may equate to a much longer lasting battery.
>> 
>> ta
>> Blitto
>> 
>> 
>> 
> 
> This question seems to get asked every time a new iPhone is announced (or a 
> new anything for that matter).
> 
> Pretty simple really - iPhone 7 exists (as of tomorrow) and the iPhone 8 
> doesn’t. Not too many options there. All you really need to worry about is 
> whether the iPhone 7 offers more for your needs than your 5. If you keep 
> waiting for the next one before making a decision you’ll never get a new 
> iPhone, so you might as well stick with the 5 anyway.
> 
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Mouse problems

[Susan Hastings]

Have you checked the mouse settings on both computers?

Sent from my iPad

> On 13 Sep 2016, at 12:17 PM, Juliet Kitson  wrote:
> 
> Help please today for some reason both my MacBook Air and iMac have developed 
> mouse problems left and right have swapped and this applies to an external 
> mouse left and right keys don't work properly ,both are running El Capitan 
> latest version.
> Regards Bill
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Re: OSX on non-mac hardware?

[Susan Hastings]

Hi Rob, I've recently put a third party 1tb SSD HD in my older 13" Retina 
MacBook Pro. The original HD was 128gigs. The new HD was about $500, plus 
installation.  A cheaper option than upgrading to a new laptop, and 1tb wasn't 
much more expensive than the 500g drive.

My take on this is that the speed of the SSD drives makes up for the smaller 
sizes and USB 3 ports mean external drives can be used successfully for my 
large database of photos with Lightroom and Photoshop. Also for video editing. 

Cheers, Susan.



Sent from my iPad

> On 11 Sep 2016, at 9:51 PM, Rob Phillips <r.phill...@iinet.net.au> wrote:
> 
> :-(
> 
> I'm not sure I can wait so long because my wife's 8-9 yo Macbook is really 
> getting to the end of its days, and I was going to pass my old MBP on to her 
> before she goes on a long cruise in early October...
> 
> Oh well :-(
> Rob
> 
>> On 11/09/2016 9:40 pm, Ronda Brown wrote:
>> Hi Rob,
>> 
>> Hang on for a bit longer as we're expecting the new 15" MacBook Pro to be 
>> announced in October, alongside an upcoming iPad.
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>> On 11 Sep 2016, at 9:27 PM, Rob Phillips <r.phill...@iinet.net.au> wrote:
>> 
>>> Thanks, Ronni for the advice.
>>> 
>>> It is time to replace my old Macbook Pro (15" 1Tb), and (last time I 
>>> looked) the new MB Pro was only available in 13" and 500Gb. This comprised 
>>> less functionality than my current 4yo model.
>>> 
>>> I was considering if I could leverage other hardware to provide a 15" 1Tb 
>>> solution, but this seems problematic. 
>>> 
>>> I also now see that Apple provides a 15" 1Tb model, but it's bloody 
>>> expensive.
>>> 
>>> I guess I could go with the 13" 500Gb model and use it with and external 
>>> flash drive and screen, but that's sort of clumsy.
>>> 
>>> How have others handled this problem?
>>> 
>>> Any feedback welcome...
>>> 
>>> Rob
>>> 
>>> 
>>>> On 10/09/2016 7:23 pm, Ronda Brown wrote:
>>>> Hello Rob,
>>>> 
>>>> I certainly would not recommend it, or give advice on Hackintoshing.
>>>> 
>>>> " Apple designed Mac OS X so that only Macs can run it. If you attempt to 
>>>> stick a Mac OS X installation disc into any computer that isn't made by 
>>>> Apple, it simply won't work. Unlike the Windows or Linux operating 
>>>> systems, Mac OS X normally requires a very specific set of hardware to run.
>>>> 
>>>> Hackintoshing is the process of overcoming these limitations, by 
>>>> installing extra software with Mac OS X that adds support to a wider range 
>>>> of hardware
>>>> 
>>>> Having compatible hardware in a Hackintosh (a PC running Mac OS X) makes 
>>>> the difference between success and failure. If you're interested in 
>>>> installing Mac OS X on your PC, it's important to know what hardware is 
>>>> compatible and what isn't. Hackintosh compatibility varies, depending on 
>>>> whether your computer was self-built or prebuilt, and whether it's a 
>>>> desktop PC or a laptop."
>>>> 
>>>> Regards,
>>>> Ronni
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>> On 10 Sep 2016, at 6:38 PM, Rob Phillips <r.phill...@iinet.net.au> wrote:
>>>> 
>>>>> Greetings
>>>>> 
>>>>> I'm looking at upgrading my hardware.
>>>>> 
>>>>> Is it still the case that you can install OSX on non-mac intel based 
>>>>> hardware?
>>>>> 
>>>>> Rob
>>>>>  - 
>> 
>> 
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Re: Problem with Youtube

[Susan Hastings]

Hi John, have you tried just going to the Youtube site and playing a random 
video?

What settings do you have in Safari under Security?

cheers, Susan.
> On 13 Aug 2016, at 10:13 AM, Susan Hastings <shasti...@iinet.net.au> wrote:
> 
> Hi John, Do you mean you are sent links to YouTube  videos or the actual 
> videos? If links, perhaps your friends could let you know how to search for 
> the videos on the YouTube website for yourself.
> 
> Another question, are you normally able to watch videos on YouTube in Safari? 
> If the ones you are being sent won't play there could be a very good reason.
> 
> Cheers, Susan
> 
> Sent from my iPad
> 
>> On 13 Aug 2016, at 9:50 AM, John Thompson <jetj...@optusnet.com.au> wrote:
>> 
>> Hello list members,
>>   It has been a while since I last posted but do still follow/
>> 
>> My problem is a reletively recenty one, only started occurring in the last 
>> couple of weeks. 
>> I receive several youtube clips from different, but trusted, areas and am 
>> not able to open the video clip.  I have checked all the Safari settings and 
>> preferences I can find but to no avail.  The sites request an update of 
>> Adobe Flash Player which I have done several times.
>> Can anyone shed any light on what may be causing this problem?
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
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Re: Problem with Youtube

[Susan Hastings]

Hi John, Sorry, perhaps my last question should read, can you still play other 
Youtube videos in Safari, that is, not ones sent to you by friends. cheers, 
Susan.


> On 13 Aug 2016, at 10:13 AM, Susan Hastings <shasti...@iinet.net.au> wrote:
> 
> Hi John, Do you mean you are sent links to YouTube  videos or the actual 
> videos? If links, perhaps your friends could let you know how to search for 
> the videos on the YouTube website for yourself.
> 
> Another question, are you normally able to watch videos on YouTube in Safari? 
> If the ones you are being sent won't play there could be a very good reason.
> 
> Cheers, Susan
> 
> Sent from my iPad
> 
>> On 13 Aug 2016, at 9:50 AM, John Thompson <jetj...@optusnet.com.au> wrote:
>> 
>> Hello list members,
>>   It has been a while since I last posted but do still follow/
>> 
>> My problem is a reletively recenty one, only started occurring in the last 
>> couple of weeks. 
>> I receive several youtube clips from different, but trusted, areas and am 
>> not able to open the video clip.  I have checked all the Safari settings and 
>> preferences I can find but to no avail.  The sites request an update of 
>> Adobe Flash Player which I have done several times.
>> Can anyone shed any light on what may be causing this problem?
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
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Re: Problem with Youtube

[Susan Hastings]

Hi John, Do you mean you are sent links to YouTube  videos or the actual 
videos? If links, perhaps your friends could let you know how to search for the 
videos on the YouTube website for yourself.

Another question, are you normally able to watch videos on YouTube in Safari? 
If the ones you are being sent won't play there could be a very good reason.

Cheers, Susan

Sent from my iPad

> On 13 Aug 2016, at 9:50 AM, John Thompson <jetj...@optusnet.com.au> wrote:
> 
> Hello list members,
>It has been a while since I last posted but do still follow/
> 
> My problem is a reletively recenty one, only started occurring in the last 
> couple of weeks. 
> I receive several youtube clips from different, but trusted, areas and am not 
> able to open the video clip.  I have checked all the Safari settings and 
> preferences I can find but to no avail.  The sites request an update of Adobe 
> Flash Player which I have done several times.
> Can anyone shed any light on what may be causing this problem?
> 
> Regards
> 
> John Thompson
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Virtual private network

[Susan Hastings]

In fact, I tend to use Telstra 4g from my iPad or phone rather than wifi 
networks in public places, including cafes. So Cloak looks like a good option 
that will make my data allowance last longer. Thanks Ronni.

I have to say that I've enjoyed all of this thread, including the various ways 
of dealing with telephone scammers.

Sent from my iPad

> On 17 Jul 2016, at 5:01 PM, Ronda Brown  wrote:
> 
> Hi Michael,
> 
> I think you mean Avira Phantom VPN
> https://blog.avira.com/avira-phantom-vpn-now-available-apple-ios-mac/
> 
> Avira Phantom VPN is now available for Apple iOS & Mac!
> Protection for people with a mixed-technology portfolio
> 
> I’m not familiar with this VPN as it was only released in June 2016. 
> The VPNs that I do know are  'PIA (privateinternetaccess) VPN’ and Cloak 
>  
> Public WiFi networks. Are they safe?
> Exactly how unsafe are public hotspots?
> VERY unsafe!
> 
> Airports, hotels… On vacation we also spend the whole day connected to the 
> Internet. People want to be able to check Facebook, post photos on Instagram, 
> tweet something they've  seen, and answer work emails from wherever they are… 
> and it’s possible. We mostly do all these things from a smartphone, or 
> perhaps from tablets or (increasingly less) from laptops.
> 
> It is quite common to scan for and connect to public WiFi networks which 
> aren’t password-protected and let you connect to the Internet cheaply and 
> simply. In fact, a typical selling-point of many restaurant chains, coffee 
> shops, nowadays is that they offer free WiFi connections to customers, and in 
> many places there are public WiFi hotspots provided by local councils.
> 
> When I have needed to use Public Wi-Fi Networks (Hotspots) when I’m out and 
> about I’ve used CLOAK VPN.
> The solution is to find a VPN provider with an app that is iOS compatible. 
> I am very happy with Cloak. They have figured out how to deal with the 
> limitations of iOS. 
> Their app can easily set to trust particularly networks, e.g., your home 
> network, assuming it is protected, & you trust your ISP. 
> Everything else is untrusted and Cloak will connect with VPN.
> 
> 
>  /Quote:
> Cloak secures your Internet traffic without the hassle
> 
> Thanks to iPads, iPhones, and ever-lighter MacBooks, we’re doing more work 
> and play while on the go than ever before. 
> A caveat of working this way, however, is that most public Wi-Fi networks 
> (hotspots) are anything but secure, which means they’re prime targets for 
> would-be hackers, identity thieves, and general do-no-gooders.
>  
> If you’re lucky, your company provides you with a virtual private network 
> (VPN) for securing your Internet activities. 
> But if you’re like the rest of us, you need to fend for yourself if you want 
> to hide your login credentials, email, and other sensitive activity from 
> prying eyes. 
> 
> That’s where Cloak comes in.
> 
> Put simply, Cloak is a VPN that just works. It encrypts all your Internet 
> traffic so other users on the same network can’t snoop over your shoulder, so 
> to speak. But Cloak does away with the typical VPN song and dance of digging 
> into System Preferences and filling in a bunch of cryptic server details and 
> protocols—not to mention having to shop for and set up your own VPN service 
> in the first place. With Cloak, you simply sign up for an account at 
> GetCloak.com and install a little menu-bar utility.
> /End Quote
> ---
> PIA (privateinternetaccess) VPN  now have PIA App for iOS but I have not 
> installed or used it.
> 
> 
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
>> On 16 Jul 2016, at 3:54 AM, Michael Hawkins 
>>  wrote:
>> 
>> I recently installed Avril anti-virus software. I have since received an 
>> email from Avril offering a virtual private network for use particularly 
>> when logging onto the net using public wi-fi spots or when logging on to do 
>> Internet banking. Is this software safe? Would it be permissible for me to 
>> forward to WAMUG the email I've received from Avril?
>> 
>> Regards,
>> 
>> Michael Hawkins
>> 
>> Sent from my iPhone
>> 
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> 
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Re: Virtual private network

[Susan Hastings]

Sounds like they are stepping up their marketing! First they convince you to 
use their antivirus software, totally unnecessary, then they want to go on to 
the next thing.

Sent from my iPad

> On 16 Jul 2016, at 3:57 AM, Michael Hawkins 
>  wrote:
> 
> To clarify my previous email, the service offered is encryption software.
> 
> Sent from my iPhone
> 
>> On 16 Jul 2016, at 3:54 AM, Michael Hawkins 
>>  wrote:
>> 
>> I recently installed Avril anti-virus software. I have since received an 
>> email from Avril offering a virtual private network for use particularly 
>> when logging onto the net using public wi-fi spots or when logging on to do 
>> Internet banking. Is this software safe? Would it be permissible for me to 
>> forward to WAMUG the email I've received from Avril?
>> 
>> Regards,
>> 
>> Michael Hawkins
>> 
>> Sent from my iPhone
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>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
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> 

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Re: NBN providers

[Susan Hastings]

Hi Peter, FTTN or FTTP is based on where you live, it's not something you have 
a choice about. Following Ronni's NBN link will tell you which you can get. 
Cheers, Susan.

Sent from my iPad

> On 15 May 2016, at 11:02 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> If I have your correct address, you will have FTTP NBN
> You can check by typing your address in at this link:
> http://www.finder.com.au/nbn-tracker
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 15 May 2016, at 8:21 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, thanks for your lengthy response here below. I hope you and others 
>> don't mind this thread being of non-Mac specifics though I suspect others 
>> leveraging off your obvious well founded technical input here.
>> 
>> Anyway, yes you're right the stock standard Westnet base offer is a Netphone 
>> (not a fibre phone) and I see with your notes below I can think further 
>> which way we prefer to go at home.
>> 
>> Your first question "is my NBN FTTP or FTTN". I'm sorry I don't have a clue 
>> how to answer this. It has just been installed up to the house outer wall 
>> and the interior installation is yet to happen. Is the FTTP or FTTN a 
>> function of the hardware inside or outside the house or a function of the 
>> plan I select (which I am yet to decide on) or both or something else 
>> altogether? Sorry I am just dipping my toe into this and don't have much to 
>> go on.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 15 May 2016, at 11:38 AM, Ronni Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> Is your NBN FTTP? I’m assuming it is, but I don’t think you have mentioned 
>>> if it is FTTP or FTTN.
>>> 
>>> My comments in situ below.
>>> 
>>>> On 15 May 2016, at 7:33 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>> 
>>>> Hi Ronni, two further questions if I may ask.
>>>> 
>>>> It seems from your configuration, you plugged your Airport Time Capsule 
>>>> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
>>>> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder 
>>>> do I need the "wifi modem" they're indicating? I suspect not.
>>> 
>>> Send the link in the ‘Westnet blurb’ please…. I think you might be 
>>> referring to Netphone?
>>> 
>>> Your Time Capsule is your Wi-Fi Wireless Network.
>>> Plug the Time Capsule WAN port with an ethernet cable CAT-6 into the UNI-D 
>>> 1 of the NBN NTD that will be installed on your wall and off you go. 
>>> 
>>> The TC does all the routing for you. No need for extra modems etc etc.
>>>> 
>>>> The Westnet plans also indicate a Netphone service is provided - using my 
>>>> regular phone. Is this the same as the fibre phone you've got and what are 
>>>> the differences if any? I wish to keep my landline number as you did too.
>>> 
>>> NO
>>> What is the key difference between Netphone and Fibre Phone? 
>>> 
>>> The main difference between Netphone and Fibre Phone is that Netphone runs 
>>> over your broadband connection, and Fibre Phone uses the Voice port on the 
>>> NBN box.
>>> Netphone VoIP service means your phone calls will need to travel through 
>>> one of the UNI-D ports. 
>>> 
>>> The Fibre Phone service has battery backup (so will work in a power outage) 
>>> and is the closest thing to the copper telephone line of today. 
>>> Since Netphone relies on your broadband connection being available, it will 
>>> not work in a power outage.
>>> 
>>> * Fibre Phone does not require a VoIP ATA (like a BoB) and instead is 
>>> registered through the NBN NTD, unlike Netphone.
>>> * Fibre Phone comes with dedicated bandwidth meaning calls do not have to 
>>> contend with internet traffic, unlike Netphone. 
>>> 
>>> * Fibre Phone is battery backed up and usable in the event of a power 
>>> outage, unlike Netphone.
>>> * Fibre Phone can only be used at the premises via the supplied hardware. 
>>> 
>>> <http://www.westnet.com.au/internet/broadband/nbn/fibre-phone>
>>> 
>>> <https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion>
>>> 
>>> <https://www.westnet.com.au/about/legal/cis/cis-voip.pdf>
>>> 
>>> Cheers,
>

Re: NBN providers

[Susan Hastings]

Yes, we are getting around 75, rather than 100. But, 75 is seriously fast!

Sent from my iPad

> On 14 May 2016, at 8:01 AM, petercr...@westnet.com.au wrote:
> 
> Thanks for that Susan, will review and consider. I am wary of quoted speeds 
> when they say "up to 25Mbps" and the "up to" bit I see as an 'out' for them 
> when you don't actually experience the quoted speed. So you have to up the 
> ante and go to a faster plan. So the bargain priced service you thought you 
> were getting is eroded by having to up spec to next level or two levels up. 
> 
>  
> 
> Regards
> 
>  
> 
> Pete. 
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sat, 14 May 2016 07:31:57 +0800
> Subject:
> Re: NBN providers
> 
> 
> Peter, it may be worthwhile to check out Whirlpool as well. 
> 
> We have Iinet NBN and didn't notice much change in speed from ADSL plus until 
> we switched to the 100/50 plan. We live in Vic Park and the ADSL+ was very 
> good indeed. We have FTTH, rather than FTTN, which may be a factor of where 
> you live.
> 
> Cheers, Susan
> 
> Sent from my iPad
> 
> On 14 May 2016, at 6:38 AM, petercr...@westnet.com.au wrote:
> 
>  Thanks for that Gordon, I knew there had to be some satisfied Wetnet NBN 
> subscribers out there. Will investigate their plans a little further now.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> "Gordon Wragg" <gordo...@gmail.com>
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> <petercr...@westnet.com.au>
> Sent:
> Fri, 13 May 2016 22:51:35 +0800
> Subject:
> Re: NBN providers
> 
> 
> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>> Hi muggers, I have been with Westnet for many years with an ADSL service and 
>> pretty bulletproof the whole time. Service has been good when it has been 
>> called upon so can't complain really. Recently NBN is installed in my street 
>> and is now available. I looked online and see there are 119 potential 
>> providers I could use!
>> 
>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>> this maybe skewed by disgruntled people which I'm sure exist with all 
>> providers but I am seeking further feedback.
>> 
>> Optus and Westnet both rate well and a bit dearer that Westnet.
>> 
>> Anyone here got any first hand transition experience from ADSL to NBN and 
>> provider experience?
>> 
>> I'd rather not change my email address if I can help it too.
>> 
>> Regards
>> 
>> 
>> Pete
>> -- The WA Macintosh User Group Mailing List --
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> 
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Re: NBN providers

[Susan Hastings]

Peter, it may be worthwhile to check out Whirlpool as well. 

We have Iinet NBN and didn't notice much change in speed from ADSL plus until 
we switched to the 100/50 plan. We live in Vic Park and the ADSL+ was very good 
indeed. We have FTTH, rather than FTTN, which may be a factor of where you live.

Cheers, Susan

Sent from my iPad

> On 14 May 2016, at 6:38 AM, petercr...@westnet.com.au wrote:
> 
>  Thanks for that Gordon, I knew there had to be some satisfied Wetnet NBN 
> subscribers out there. Will investigate their plans a little further now.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> "Gordon Wragg" <gordo...@gmail.com>
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> <petercr...@westnet.com.au>
> Sent:
> Fri, 13 May 2016 22:51:35 +0800
> Subject:
> Re: NBN providers
> 
> 
> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>> Hi muggers, I have been with Westnet for many years with an ADSL service and 
>> pretty bulletproof the whole time. Service has been good when it has been 
>> called upon so can't complain really. Recently NBN is installed in my street 
>> and is now available. I looked online and see there are 119 potential 
>> providers I could use!
>> 
>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>> this maybe skewed by disgruntled people which I'm sure exist with all 
>> providers but I am seeking further feedback.
>> 
>> Optus and Westnet both rate well and a bit dearer that Westnet.
>> 
>> Anyone here got any first hand transition experience from ADSL to NBN and 
>> provider experience?
>> 
>> I'd rather not change my email address if I can help it too.
>> 
>> Regards
>> 
>> 
>> Pete
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> 
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Re: Laptop Sim Card.

[Susan Hastings]

Sorry about this, Apple Mail had a sort of spasm and spat out a couple of odd 
emails. I've asked Ronni for help. My apologies.

Sent from my iPad

> On 27 Apr 2016, at 9:06 AM, Anthony (Tony) Francis <antne...@mac.com> wrote:
> 
> Hi Sue
> 
> Thank you for your reply, very much appreciated. The request was posted on 
> the 27th October 2015. All was sorted with information from Wamuggers and 
> from a senior Employee of Telstra, who when I explained what we had been 
> advised on our previous visit said,” I don’t know why you were given the 
> advice that you were given”, and rectified the problem. Our Wireless is now a 
> lot better than it was, probably at 85 to 90% of what our friends and Family 
> receive in the City. Still have a problem with Telstra, returning on Saturday 
> to continue the Telstra saga, but that’s our problem.
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON.
> 
>> On 26 Oct 2015, at 7:26 pm, Susan Hastings <shasti...@iinet.net.au> wrote:
>> 
>> Tony, there is no such things as a SIM drawer on the Macbook, never has 
>> been. You need a data SIM card in a wireless device to use it. Telstra have 
>> them and should have sold it to you at the time instead of just the SIM 
>> card. I don’t know what they were thinking! Cheers, Susan.
>> 
>> 
>> 
>>> On 26/10/2015, 11:05 AM, "Anthony (Tony) Francis" 
>>> <wamug.org.au-wamug-boun...@lists.wamug.org.au on behalf of 
>>> antne...@icloud.com> wrote:
>>> 
>>> Hello Fellow Wamuggers
>>> 
>>> I have a query, would anyone know where the SIM Card draw is situated on 
>>> the MacBook Pro, about 6 years old, paper work missing. Thanks to fun with 
>>> Telstra, I now have a New Sim Card to install to help us with our DATA 
>>> download, and as it is only a DATA Sim card it will be best to have it 
>>> installed in the LapTop.
>>> Until I install the New Sim card we are unable to use Wireless on the 
>>> Laptop.
>>> 
>>> Thanks All
>>> 
>>> Tony
>>> BODDINGTON
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Re: Laptop Sim Card.

[Susan Hastings]

Tony, there is no such things as a SIM drawer on the Macbook, never has been. 
You need a data SIM card in a wireless device to use it. Telstra have them and 
should have sold it to you at the time instead of just the SIM card. I don’t 
know what they were thinking! Cheers, Susan.



On 26/10/2015, 11:05 AM, "Anthony (Tony) Francis" 
<wamug.org.au-wamug-boun...@lists.wamug.org.au on behalf of 
antne...@icloud.com> wrote:

>Hello Fellow Wamuggers
>
>I have a query, would anyone know where the SIM Card draw is situated on the 
>MacBook Pro, about 6 years old, paper work missing. Thanks to fun with 
>Telstra, I now have a New Sim Card to install to help us with our DATA 
>download, and as it is only a DATA Sim card it will be best to have it 
>installed in the LapTop.
>Until I install the New Sim card we are unable to use Wireless on the Laptop.
>
>Thanks All
>
>Tony
>BODDINGTON
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Re: Web site timing out

[Susan Hastings]

Hi, I just tried on my iPad and got 'server not found'. We are on Iinet NBN. 
Susan

Sent from my iPad

> On 9 Apr 2016, at 8:04 AM, kaye and geoff <k...@kgweb.org.au> wrote:
> 
> Hi,
> 
> Thanks to Peter, Stephen and Brian for the feedback. 
> 
> At their request we put that link on a client's web site, but none of the 
> people involved with that site could get a response. Nor could we. If we go 
> to Micheal Kehs'  Facebook site and try to take the link from there we get 
> the same problem: like Peter, we get a timeout. The two of you who could get 
> through are on Telstra Bigpond. We are on Telstra pre-paid. Other people who 
> couldn't get to the site are on Westnet. My sister, currently in rural Cuba, 
> had no problem. We'll continue to investigate.
> 
> Cheers, K
> 
> Kaye and Geoff
> k...@kgweb.org.au
> 
> 
> 
> 
> 
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Re: The iTunes Store is temporarily unavailable. Please try again later

[Susan Hastings]

Perhaps try later when the iTunes Store is available again.

Sent from my iPad

> On 18 Mar 2016, at 7:51 AM, Tim Law  wrote:
> 
> Good morning,
> 
> Running 10.11.3 on a Mac Mini Late 2009
> 
> Connected to the internet via Telstra cable modem with IP addresses 
> distributed by an Apple airport extreme. 
> 
> All internet services appear to be working correctly.
> 
> When I open iTunes and try to Update all apps, I regularly get  a message 
> “The iTunes Store is temporarily unavailable. Please try again later”
> 
> I can browse around the App Store in iTunes without a hitch. 
> 
> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
> problem.
> 
> If anyone has had a similar problem, can you give me some tips on how this 
> was resolved.
> 
> Thanks
> 
> Tim
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Re: Problem with New Micro SIM in iPad (4)

[Susan Hastings]

Hi Diana, you may have Mail and Safari switched off in your data settings. It's 
a way of saving your data to be able to switch apps off and on for using the 
data SIM card. It doesn't affect other devices logged on to your wireless 
hotspot. Clearly the SIM is working or you couldn't be using it successfully as 
a hotspot.

Go to Settings, click on Mobile Data and scroll down. You will see a list of 
apps and can toggle them off or on to suit your needs. Check if Mail and Safari 
are switched on.

Cheers, Susan.

Sent from my iPad

> On 16 Jan 2016, at 6:55 PM, Neil Houghton <n...@possumology.com> wrote:
> 
> Hi Diana,
> 
> Sorry if I’m missing the point but, if the iPad Sim isn’t working, how could 
> you activate it and use the iPad as a hotspot to send the email?
> 
> 
> Cheers
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> on 16/1/16 17:25, Diana & Graham Stevens at diag...@iinet.net.au wrote:
> 
> Happy new year to all.
> 
> Not too happy here, yesterday iinet had an outage, we were off the air all 
> day. Now we have a dead phone line and a modem which can't detect ADSL.
> 
> It probably won't be fixed for a while so I bought a SIM for the iPad. It is 
> activated and I am using the iPad as a hotspot to send this from the MacBook 
> Air but the SIM does not appear to work in the iPad. I've got 3-4 dots next 
> to Telstra and I've tried Mail and Safari but nothing happens.
> 
> I tried removing the card, replacing it and restarting. No change.
> 
> Can anyone suggest what is wrong please?
> 
> Diana
> 
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Re: Transferring TIFF files from Nikon D300s

[Susan Hastings]

Hi Bill, why not bypass the issue by not using software at all. Whether you are 
using a card reader or connecting the camera by USB the card will show up on 
your desktop as a drive. Just make a new folder on your desktop and copy the 
contents of the camera card into it by dragging and dropping. You will then 
have the full sized images on your computer.

Make sure you always keep those originals somewhere in your system. Don't 
delete them just because you have imported them into a program.

Then you can import them into whatever software you are using, checking the 
settings option to make sure the software is not downgrading the images during 
the import process. 

Cheers,  Susan



Sent from my iPad

> On 15 Jan 2016, at 7:08 AM, Peter Hinchliffe <hinch...@multiline.com.au> 
> wrote:
> 
> 
>> On 14 Jan 2016, at 4:17 PM, Bill Parker <ren...@westnet.com.au> wrote:
>> 
>> Folks,
>> 
>> I am just trying to download some photographs shot as full size TIFFs onto 
>> my MBP   OS 10.10.1.  I have achieved transfer of some files but my camera 
>> originals ( usual file size 28MB) were converted to low res JPGs.
>> 
>> I have tried using Nikon NX-.app ( doesn’t work).  The old Nikon Nikon 
>> Transfer 2.2.1 no long works.   The Nikon website is just unfriendly and of 
>> no help.
>> 
>> 
>> So this is a D300S normally linked by USB to the MBP.
>> 
>> Any help welcomed
> 
> 
> Are you downloading by connecting the camera through USB, or directly from 
> the SD Card? There may be some logic in the camera which is causing the 
> images to be converted. You also don’t mention what software (other than that 
> which you know doesn’t work) you are using to do this work (other than that 
> which you know doesn’t work), so it’s a little difficult to make any 
> assumptions.
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Annual Member Fee Payment

[Susan Hastings]

Still, your email has been a timely reminder to pay my dues. Now done. Thank 
you.


> On 14 Jan 2016, at 8:27 PM, Ronda Brown  wrote:
> 
> Hi people,
> 
> I've changed the subject to Re: Annual Member Fee Payment.
> Rob, no one receives an Invoice, Membership is due every 12 months on the 1st 
> January.
> 
> The WAMUG subscription year runs for the calendar year from 1 January to 31 
> December. 
> 
> Go here for details and how to pay your annual membership fee.
> >
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 14 Jan 2016, at 8:12 PM, Rob Phillips  > wrote:
> 
>> I haven't received an invoice...
>> 
>> Rob
>> 
>> On 14/01/2016 7:08 pm, Marcus F Harris wrote:
>>> Hello Secretary,
>>> I paid my dues today as “CRYPTODOMUS”, by EFT.
>>> I couldn’t locate another way to inform you.
>>> Happy New Year
>>> Marcus
>>> Marcus Harris
>>> P.O. Box 7135
>>> Marcus Harris
>>> Shenton Park
>>> Western Australia 6008
>>> Australia
>>> Cryptodome Pty Ltd
>>> cryptodo...@me.com 
>>> Mob: +61 (0) 417965618
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Re: Transferring TIFF files from Nikon D300s

[Susan Hastings]

Bill, using Photos to import files means that your photos are put into a 
database that in inaccessible to anything but Photos. You then have to export 
the photos to get them out of the database. So, I would never use it as my only 
way to get photos onto my Mac. Lightroom does the same thing. Basically I want 
all of my photos in folders that I can accessfrom any software program. Adobe 
Bridge and Sony Playmemories do that for me (Playmemories does work for 
importing with my Nikon cameras as well as Sony cameras).

Two possibilities: if the CF card isn’t accessible on your desktop. It may have 
been formatted for use on Windows only. Therefore, accessing it on a Windows 
machine should work.

Or, the card is corrupted. In that case you will need some sort of recovery 
program to get your photos off the card.

I’m an enthusiastic photographer using Nikon cameras and I have never had the 
problem you describe, which suggests that the problem is one of the above.

cheers, Susan.


> On 15 Jan 2016, at 9:08 AM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> Correction.   What I said below was true.   Now with a large TIFF, I see its 
> icon in Photos (under import)  but cannot drag and drop to the work folder i 
> have created for the job.
> 
> Bill
>> On 15 Jan 2016, at 08:46, Bill Parker <ren...@westnet.com.au> wrote:
>> 
>> Thansk Susan,
>> 
>> That isn’t quite what happens.  The camera icon can be seen but is black and 
>> a message says cannot see this..   However as soon as I connect up the USB 
>> cable, Photos opens and from there I can drag the pics to another folder  
>> for the job in question.  Originals stay put in Photos until I delete what I 
>> do not need.
>> 
>> The use now is the fact that I have two folders “D70” and “D300” containing 
>> several thousand pictures.   I guess leave be, but the Nikon software as was 
>> placed the downloads in seperate folders.  So be it…. move on!
>> 
>> Bill
>>> On 15 Jan 2016, at 07:46, Susan Hastings <shasti...@iinet.net.au> wrote:
>>> 
>>> Hi Bill, why not bypass the issue by not using software at all. Whether you 
>>> are using a card reader or connecting the camera by USB the card will show 
>>> up on your desktop as a drive. Just make a new folder on your desktop and 
>>> copy the contents of the camera card into it by dragging and dropping. You 
>>> will then have the full sized images on your computer.
>>> 
>>> Make sure you always keep those originals somewhere in your system. Don't 
>>> delete them just because you have imported them into a program.
>>> 
>>> Then you can import them into whatever software you are using, checking the 
>>> settings option to make sure the software is not downgrading the images 
>>> during the import process. 
>>> 
>>> Cheers,  Susan
>>> 
>>> 
>>> 
>>> Sent from my iPad
>>> 
>>>> On 15 Jan 2016, at 7:08 AM, Peter Hinchliffe <hinch...@multiline.com.au> 
>>>> wrote:
>>>> 
>>>> 
>>>>> On 14 Jan 2016, at 4:17 PM, Bill Parker <ren...@westnet.com.au> wrote:
>>>>> 
>>>>> Folks,
>>>>> 
>>>>> I am just trying to download some photographs shot as full size TIFFs 
>>>>> onto my MBP   OS 10.10.1.  I have achieved transfer of some files but my 
>>>>> camera originals ( usual file size 28MB) were converted to low res JPGs.
>>>>> 
>>>>> I have tried using Nikon NX-.app ( doesn’t work).  The old Nikon Nikon 
>>>>> Transfer 2.2.1 no long works.   The Nikon website is just unfriendly and 
>>>>> of no help.
>>>>> 
>>>>> 
>>>>> So this is a D300S normally linked by USB to the MBP.
>>>>> 
>>>>> Any help welcomed
>>>> 
>>>> 
>>>> Are you downloading by connecting the camera through USB, or directly from 
>>>> the SD Card? There may be some logic in the camera which is causing the 
>>>> images to be converted. You also don’t mention what software (other than 
>>>> that which you know doesn’t work) you are using to do this work (other 
>>>> than that which you know doesn’t work), so it’s a little difficult to make 
>>>> any assumptions.
>>>> 
>>>> Peter HinchliffeApwin Computer Services
>>>> FileMaker Pro Solutions Developer
>>>> Perth, Western Australia
>>>> Phone (618) 9332 6482Mob 0403 046 948
>>>> ---

Re: Transferring TIFF files from Nikon D300s

[Susan Hastings]

Good news!

Sent from my iPad

> On 15 Jan 2016, at 12:26 PM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> I got there in the end.  The card in a reader and that appears as “D300S”  on 
> the sidebar and its drag and drop.  So Photos can sit there and not get used. 
>   I agree with your methods entirely.  Just a matter of getting someone 
> significantlu younger than me to show the route.
> 
> Bill
> 
> 
>> On 15 Jan 2016, at 10:35, Susan Hastings <shasti...@iinet.net.au> wrote:
>> 
>> Bill, using Photos to import files means that your photos are put into a 
>> database that in inaccessible to anything but Photos. You then have to 
>> export the photos to get them out of the database. So, I would never use it 
>> as my only way to get photos onto my Mac. Lightroom does the same thing. 
>> Basically I want all of my photos in folders that I can accessfrom any 
>> software program. Adobe Bridge and Sony Playmemories do that for me 
>> (Playmemories does work for importing with my Nikon cameras as well as Sony 
>> cameras).
>> 
>> Two possibilities: if the CF card isn’t accessible on your desktop. It may 
>> have been formatted for use on Windows only. Therefore, accessing it on a 
>> Windows machine should work.
>> 
>> Or, the card is corrupted. In that case you will need some sort of recovery 
>> program to get your photos off the card.
>> 
>> I’m an enthusiastic photographer using Nikon cameras and I have never had 
>> the problem you describe, which suggests that the problem is one of the 
>> above.
>> 
>> cheers, Susan.
>> 
>> 
>>> On 15 Jan 2016, at 9:08 AM, Bill Parker <ren...@westnet.com.au> wrote:
>>> 
>>> Correction.   What I said below was true.   Now with a large TIFF, I see 
>>> its icon in Photos (under import)  but cannot drag and drop to the work 
>>> folder i have created for the job.
>>> 
>>> Bill
>>>> On 15 Jan 2016, at 08:46, Bill Parker <ren...@westnet.com.au> wrote:
>>>> 
>>>> Thansk Susan,
>>>> 
>>>> That isn’t quite what happens.  The camera icon can be seen but is black 
>>>> and a message says cannot see this..   However as soon as I connect up the 
>>>> USB cable, Photos opens and from there I can drag the pics to another 
>>>> folder  for the job in question.  Originals stay put in Photos until I 
>>>> delete what I do not need.
>>>> 
>>>> The use now is the fact that I have two folders “D70” and “D300” 
>>>> containing several thousand pictures.   I guess leave be, but the Nikon 
>>>> software as was placed the downloads in seperate f
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Re: Backup or sync iPhone?

[Susan Hastings]

Michael, seems like you have enough information now to go ahead. Have you given 
it a go?

> On 4 Jan 2016, at 4:45 AM, Michael Hawkins <michael.hawk...@mjhawkins.com.au> 
> wrote:
> 
> Music, books, contact details .. Recordings 
> 
> Sent from my iPhone
> 
>> On 4 Jan 2016, at 7:57 AM, Bill Parker <ren...@westnet.com.au> wrote:
>> 
>> My question is  - back-up what exactly?  
>> 
>> The only thing I have on my iPhone is a small collection of reference photos 
>> which get copied ( that’s a verb I actually understand) to my MBP and 
>> deleted off the phone.  The rest is a series of partly finished crossword 
>> puzzles and a partly read novel.
>> Bill
>> 
>>> On 4 Jan 2016, at 00:14, Susan Hastings <shasti...@iinet.net.au> wrote:
>>> 
>>> Hi Michael, I also found another article which takes you through all of it.
>>> 
>>> 
>>> https://deciphertools.com/blog/2015_01_27_itunes_sync_vs_backup_ensure_data/
>>> 
>>> 
>>> It is a step by step guide similar to what Ronni would give you.
>>> 
>>> If neither of these threads make sense to you its possible to just do your 
>>> own Google search.
>>> 
>>> cheers, Susan.
>>> 
>>>> On 3 Jan 2016, at 4:57 PM, Michael Hawkins 
>>>> <michael.hawk...@mjhawkins.com.au> wrote:
>>>> 
>>>> I'm a tad confused about the advantages and differences between backing up 
>>>> my iPhone and syncing my iPhone. 
>>>> 
>>>> I avoid technological clouds  of any description as much as I can, and so 
>>>> I assume if I backup my iPhone I plug it in to my computer and save the 
>>>> entire contents into iTunes. 
>>>> 
>>>> I also assume that if I lose or destroy or break my iPhone somehow, I can 
>>>> download to the replacement iPhone the content saved on my MacBook Pro, 
>>>> including photos and videos.
>>>> 
>>>> I think that if I sync my iPhone to my computer, all I do is transfer from 
>>>> the computer to the iPhone photos that aren't on the iPhone and content in 
>>>> iTunes from he computer to the iPhone that isn't in the IPhone, and 
>>>> vice-versa.
>>>> 
>>>> Syncing: What happens to music I've got on my computer, that I didn't buy 
>>>> through iTunes? By law I'm allowed to copy a cd I have bought. Does it get 
>>>> transferred to my iPhone when I sync the phone with he computer or, if 
>>>> it's music get is not on the iPhone, does syncing mean that it gets 
>>>> removed from the computer?
>>>> 
>>>> And how do photos fare? I've got hundreds of photos on the computer they 
>>>> aren't on the iPhone, and dozens on the iPhone that aren't in the 
>>>> computer. If I sync my iPhone  with the  computer  does it mean that 
>>>> photos get removed from my computer if they're not on the iPhone?
>>>> 
>>>> Cheers,
>>>> 
>>>> Michael
>>>> Sent from my iPhone
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>> 
>> Dr Bill Parker
>> ren...@westnet.com.au
>> 
>> 
>> 
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Re: Backup or sync iPhone?

[Susan Hastings]

Michael, I'm feeling a similar sense of frustration to Tim. We've told you that 
you have control of what happens. The articles tell you that you control what 
happens.

What more can we say. Or, are you waiting for Ronni? If so, why not get in 
touch with her directly. I'm sure her fees are reasonable.

Cheers, Susan

Sent from my iPad

On 4 Jan 2016, at 1:37 PM, Tim Law <t...@peoplehelp.com.au> wrote:

>> 
>>> Will items on the iPhone which are not on the computer b replicated on the 
>>> computer as part of the synchronisation process?
> 
> 
> Yes I guess they do. Apple are trying to be helpful to the users. It asks if 
> you want to match the apps you've downloaded on your phone. You choose yes or 
> no. 
> 
> It asks if you want to import photos. You choose if you do or not. 
> 
> If you feel you don't need to take advantage of these things, then don't do 
> it. 
> 
> Many people find they are quite happy with the outcome. I don't know why you 
> wouldn't just let the sync and backup options work as Apple has designed, and 
> no I don't want to know why if you choose not. 
> 
> 
> 
> 
> 
> 
> Sent from Tim's iPhone
> 
>> On 4 Jan 2016, at 8:25 PM, Michael Hawkins 
>> <michael.hawk...@mjhawkins.com.au> wrote:
>> 
>> Will items on the iPhone which are not on the computer b replicated on the 
>> computer as part of the synchronisation process?
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Re: Backup or sync iPhone?

[Susan Hastings]

Michael, this article points out that backup and sync are NOT the same, so I 
was wrong in my first email. Worth a read. Cheers, Susan.


> On 3 Jan 2016, at 5:14 PM, Susan Hastings <shasti...@iinet.net.au> wrote:
> 
> Hi Michael, I also found another article which takes you through all of it.
> 
> 
> https://deciphertools.com/blog/2015_01_27_itunes_sync_vs_backup_ensure_data/
> 
> 
> It is a step by step guide similar to what Ronni would give you.
> 
> If neither of these threads make sense to you its possible to just do your 
> own Google search.
> 
> cheers, Susan.
> 
>> On 3 Jan 2016, at 4:57 PM, Michael Hawkins 
>> <michael.hawk...@mjhawkins.com.au> wrote:
>> 
>> I'm a tad confused about the advantages and differences between backing up 
>> my iPhone and syncing my iPhone. 
>> 
>> I avoid technological clouds  of any description as much as I can, and so I 
>> assume if I backup my iPhone I plug it in to my computer and save the entire 
>> contents into iTunes. 
>> 
>> I also assume that if I lose or destroy or break my iPhone somehow, I can 
>> download to the replacement iPhone the content saved on my MacBook Pro, 
>> including photos and videos.
>> 
>> I think that if I sync my iPhone to my computer, all I do is transfer from 
>> the computer to the iPhone photos that aren't on the iPhone and content in 
>> iTunes from he computer to the iPhone that isn't in the IPhone, and 
>> vice-versa.
>> 
>> Syncing: What happens to music I've got on my computer, that I didn't buy 
>> through iTunes? By law I'm allowed to copy a cd I have bought. Does it get 
>> transferred to my iPhone when I sync the phone with he computer or, if it's 
>> music get is not on the iPhone, does syncing mean that it gets removed from 
>> the computer?
>> 
>> And how do photos fare? I've got hundreds of photos on the computer they 
>> aren't on the iPhone, and dozens on the iPhone that aren't in the computer. 
>> If I sync my iPhone  with the  computer  does it mean that photos get 
>> removed from my computer if they're not on the iPhone?
>> 
>> Cheers,
>> 
>> Michael
>> Sent from my iPhone
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Re: Backup or sync iPhone?

[Susan Hastings]

Hi Michael, here is a link to a discussion about backing up and syncing the 
iPhone and computer. Basically, when syncing your iPhone, its is backed up 
first. You have a choice of syncing music, photos, etc. You will be given these 
options when you attach your phone.

There are other discussion pages as well on this topic. I found them using 
Google.

https://discussions.apple.com/thread/2766292?tstart=0

cheers, Susan.
> On 3 Jan 2016, at 4:57 PM, Michael Hawkins <michael.hawk...@mjhawkins.com.au> 
> wrote:
> 
> I'm a tad confused about the advantages and differences between backing up my 
> iPhone and syncing my iPhone. 
> 
> I avoid technological clouds  of any description as much as I can, and so I 
> assume if I backup my iPhone I plug it in to my computer and save the entire 
> contents into iTunes. 
> 
> I also assume that if I lose or destroy or break my iPhone somehow, I can 
> download to the replacement iPhone the content saved on my MacBook Pro, 
> including photos and videos.
> 
> I think that if I sync my iPhone to my computer, all I do is transfer from 
> the computer to the iPhone photos that aren't on the iPhone and content in 
> iTunes from he computer to the iPhone that isn't in the IPhone, and 
> vice-versa.
> 
> Syncing: What happens to music I've got on my computer, that I didn't buy 
> through iTunes? By law I'm allowed to copy a cd I have bought. Does it get 
> transferred to my iPhone when I sync the phone with he computer or, if it's 
> music get is not on the iPhone, does syncing mean that it gets removed from 
> the computer?
> 
> And how do photos fare? I've got hundreds of photos on the computer they 
> aren't on the iPhone, and dozens on the iPhone that aren't in the computer. 
> If I sync my iPhone  with the  computer  does it mean that photos get removed 
> from my computer if they're not on the iPhone?
> 
> Cheers,
> 
> Michael
> Sent from my iPhone
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Re: Backup or sync iPhone?

[Susan Hastings]

Hi Michael, I also found another article which takes you through all of it.


https://deciphertools.com/blog/2015_01_27_itunes_sync_vs_backup_ensure_data/


It is a step by step guide similar to what Ronni would give you.

If neither of these threads make sense to you its possible to just do your own 
Google search.

cheers, Susan.

> On 3 Jan 2016, at 4:57 PM, Michael Hawkins <michael.hawk...@mjhawkins.com.au> 
> wrote:
> 
> I'm a tad confused about the advantages and differences between backing up my 
> iPhone and syncing my iPhone. 
> 
> I avoid technological clouds  of any description as much as I can, and so I 
> assume if I backup my iPhone I plug it in to my computer and save the entire 
> contents into iTunes. 
> 
> I also assume that if I lose or destroy or break my iPhone somehow, I can 
> download to the replacement iPhone the content saved on my MacBook Pro, 
> including photos and videos.
> 
> I think that if I sync my iPhone to my computer, all I do is transfer from 
> the computer to the iPhone photos that aren't on the iPhone and content in 
> iTunes from he computer to the iPhone that isn't in the IPhone, and 
> vice-versa.
> 
> Syncing: What happens to music I've got on my computer, that I didn't buy 
> through iTunes? By law I'm allowed to copy a cd I have bought. Does it get 
> transferred to my iPhone when I sync the phone with he computer or, if it's 
> music get is not on the iPhone, does syncing mean that it gets removed from 
> the computer?
> 
> And how do photos fare? I've got hundreds of photos on the computer they 
> aren't on the iPhone, and dozens on the iPhone that aren't in the computer. 
> If I sync my iPhone  with the  computer  does it mean that photos get removed 
> from my computer if they're not on the iPhone?
> 
> Cheers,
> 
> Michael
> Sent from my iPhone
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Re: The results of your email commands

[Susan Hastings]

Bill, I suggested two things. One was doing a hard reset of the phone, the 
other was doing a full restore attached to your Mac. So, it’s not clear if you 
have done both. cheers, Susan.

> On 23 Dec 2015, at 8:46 AM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> Thansk Susan,
> 
> 
> Tried that but the only things that has changed was the message count from 
> 20,621 to 20,622 although two messages were received.
> 
> Bill
>> On 23 Dec 2015, at 15:39, Susan Hastings <shasti...@iinet.net.au 
>> <mailto:shasti...@iinet.net.au>> wrote:
>> 
>> Hi Bill, have you tried resetting the phone by pressing down the on off key 
>> and the home key together. You have to hold them down until it begins to 
>> restart.
>> 
>> Have you tried linking it to your computer and doing a restore as a new 
>> phone, then Using your backup to restore things.
>> 
>> Cheers, Susan.
>> 
>> 
>> Sent from my iPad
>> 
>> On 23 Dec 2015, at 8:15 AM, Bill Parker <ren...@westnet.com.au 
>> <mailto:ren...@westnet.com.au>> wrote:
>> 
>>> 
>>> 
>>>> Begin forwarded message:
>>>> 
>>>> From: wamug.org.au-wamug-ow...@lists.wamug.org.au 
>>>> <mailto:wamug.org.au-wamug-ow...@lists.wamug.org.au>
>>>> Date: 23 December 2015 at 15:11:26 AWST
>>>> To: ren...@westnet.com.au <mailto:ren...@westnet.com.au>
>>>> Subject: The results of your email commands
>>>> 
>>>> The results of your email command are provided below. Attached is your
>>>> original message.
>>>> 
>>>> 
>>>> - Unprocessed:
>>>>My “ancient” iPhone 4 seems to be out of control.  The system is  V 
>>>> 7.1.2 and there is 263MB of space.
>>>>The battery is now dying after 6 hours and less with limited use.
>>>>However, there are some emails that cannot be deleted ( except by 
>>>> switching the phone OFF then ON)
>>>>The Email inbox is now showing 20,621 messages  but actually empty.
>>>>The Email sent box has shown 116 messages but actually empty and 
>>>> doesn’t change even if I do send messages.
>>>>Last night it made spontaneous call ( at 10.00 pm) to a number in my 
>>>> contacts list based in Melbourne.
>>>>The main screen also went blank and only was restorable by pressing the 
>>>> on/off switch at the top, not the button at the bottom.
>>>>Its only used for phone and txt messages with the occasional picture 
>>>> taken and not much else.  Its on 24/7.
>>>>Time to dump?
>>>>Bill
>>>> 
>>>> - Ignored:
>>>>Dr Bill Parker
>>>>ren...@westnet.com.au <mailto:ren...@westnet.com.au>
>>>> 
>>>> 
>>>> 
>>>> 
>>>> - Done.
>>>> 
>>>> 
>>>> From: Bill Parker <ren...@westnet.com.au <mailto:ren...@westnet.com.au>>
>>>> Date: 23 December 2015 at 15:11:23 AWST
>>>> To: wamug.org.au-wamug-requ...@lists.wamug.org.au 
>>>> <mailto:wamug.org.au-wamug-requ...@lists.wamug.org.au>
>>>> Subject: Wonky iPhone
>>>> 
>>>> 
>>>> Dear Wamuggers,
>>>> 
>>>> My “ancient” iPhone 4 seems to be out of control.  The system is  V 7.1.2 
>>>> and there is 263MB of space.
>>>> 
>>>> The battery is now dying after 6 hours and less with limited use.
>>>> 
>>>> However, there are some emails that cannot be deleted ( except by 
>>>> switching the phone OFF then ON)
>>>> 
>>>> The Email inbox is now showing 20,621 messages  but actually empty.
>>>> 
>>>> The Email sent box has shown 116 messages but actually empty and doesn’t 
>>>> change even if I do send messages.
>>>> 
>>>> Last night it made spontaneous call ( at 10.00 pm) to a number in my 
>>>> contacts list based in Melbourne.
>>>> 
>>>> The main screen also went blank and only was restorable by pressing the 
>>>> on/off switch at the top, not the button at the bottom.
>>>> 
>>>> Its only used for phone and txt messages with the occasional picture taken 
>>>> and not much else.  Its on 24/7.
>>>> 
>>>> Time to dump?
>>>> 
>>>> Bill
>>>> 
>>>> 
>>>> 
>>>> 
>>>>

Re: The results of your email commands

[Susan Hastings]

Hi Bill, the new iPhone must feel like a wonderful upgrade to a 4. A good 
outcome even if it does cost money. Cheers, Susan.

Sent from my iPad

> On 24 Dec 2015, at 7:50 AM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> Thanks for your help Susan.
> 
> I also found I had a battery problem - I sought help via a battery 
> replacement and no go there.Went to Telstra and found the phone was out of 
> contract so I started a new one with an iPhone 6S.  
> 
> Restored the old 4 and will find a home for it or bin it.
> 
> Bill
>> On 23 Dec 2015, at 18:44, Susan Hastings <shasti...@iinet.net.au> wrote:
>> 
>> Hi Bill,
>> 
>> When you link the iPhone to your Mac iTunes should open automatically. If 
>> not, open it manually. I can’t really give you a step by step process as 
>> Ronni does, but you should be able to find a tab for the iPhone and messages 
>> about whether to restore the iPhone or set it up as a new one. Maybe give 
>> that a try and see what happens.
>> 
>> The iPhone can only be linked to one computer for backups, etc. I’m not sure 
>> if using a backup of the phone would be a good idea as if the iPhone is 
>> corrupted the backup may just restore the problems back onto the iPhone.
>> 
>> Is there anything on the iPhone that would be a problems to lose? Do you 
>> have a list of your Contacts on the computer?
>> 
>> A LandRover might be even better for running over the iPhone than a 
>> Landcruiser, if all else fails.
>> 
>> cheers, Susan
>>> On 23 Dec 2015, at 11:34 AM, Bill Parker <ren...@westnet.com.au> wrote:
>>> 
>>> Its a Land ROVER!  And my mechanic forbids anything but regular truck 
>>> diesel.
>>> 
>>>> On 23 Dec 2015, at 18:31, Michael Hawkins 
>>>> <michael.hawk...@mjhawkins.com.au> wrote:
>>>> 
>>>> Run over it with the Landcruiser Bill. That should straighten things out, 
>>>> especially if you're still running the cruiser on recycled chicken manure 
>>>> and fish and chip oils and fats. Michael
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On 23 Dec 2015, at 5:59 PM, Bill Parker <ren...@westnet.com.au> wrote:
>>>>> 
>>>>> I have no idea how to do a full restore when attached to the laptop.  
>>>>> MacBook Pro  OS 10.11.1
>>>>> 
>>>>> B
>>>>>>> On 23 Dec 2015, at 17:54, Susan Hastings <shasti...@iinet.net.au> wrote:
>>>>>>> 
>>>>>>> Bill, I suggested two things. One was doing a hard reset of the phone, 
>>>>>>> the other was doing a full restore attached to your Mac. So, it’s not 
>>>>>>> clear if you have done both. cheers, Susan.
>>>>>>> 
>>>>>>> On 23 Dec 2015, at 8:46 AM, Bill Parker <ren...@westnet.com.au> wrote:
>>>>>>> 
>>>>>>> Thansk Susan,
>>>>>>> 
>>>>>>> 
>>>>>>> Tried that but the only things that has changed was the message count 
>>>>>>> from 20,621 to 20,622 although two messages were received.
>>>>>>> 
>>>>>>> Bill
>>>>>>>> On 23 Dec 2015, at 15:39, Susan Hastings <shasti...@iinet.net.au> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Hi Bill, have you tried resetting the phone by pressing down the on 
>>>>>>>> off key and the home key together. You have to hold them down until it 
>>>>>>>> begins to restart.
>>>>>>>> 
>>>>>>>> Have you tried linking it to your computer and doing a restore as a 
>>>>>>>> new phone, then Using your backup to restore things.
>>>>>>>> 
>>>>>>>> Cheers, Susan.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Sent from my iPad
>>>>>>>> 
>>>>>>>>> On 23 Dec 2015, at 8:15 AM, Bill Parker <ren...@westnet.com.au> wrote:
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> Begin forwarded message:
>>>>>>>>>> 
>>>>>>>>>> From: wamug.org.au-wamug-ow...@lists.wamug.org.au
>>>>>>>>>> Date: 23 December 2015 at 15:11:26 AWST
>>>>>>

Re: The results of your email commands

[Susan Hastings]

Hi Bill,

When you link the iPhone to your Mac iTunes should open automatically. If not, 
open it manually. I can’t really give you a step by step process as Ronni does, 
but you should be able to find a tab for the iPhone and messages about whether 
to restore the iPhone or set it up as a new one. Maybe give that a try and see 
what happens.

The iPhone can only be linked to one computer for backups, etc. I’m not sure if 
using a backup of the phone would be a good idea as if the iPhone is corrupted 
the backup may just restore the problems back onto the iPhone.

Is there anything on the iPhone that would be a problems to lose? Do you have a 
list of your Contacts on the computer?

A LandRover might be even better for running over the iPhone than a 
Landcruiser, if all else fails.

cheers, Susan
> On 23 Dec 2015, at 11:34 AM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> Its a Land ROVER!  And my mechanic forbids anything but regular truck diesel.
> 
>> On 23 Dec 2015, at 18:31, Michael Hawkins <michael.hawk...@mjhawkins.com.au 
>> <mailto:michael.hawk...@mjhawkins.com.au>> wrote:
>> 
>> Run over it with the Landcruiser Bill. That should straighten things out, 
>> especially if you're still running the cruiser on recycled chicken manure 
>> and fish and chip oils and fats. Michael
>> 
>> Sent from my iPhone
>> 
>> On 23 Dec 2015, at 5:59 PM, Bill Parker <ren...@westnet.com.au 
>> <mailto:ren...@westnet.com.au>> wrote:
>> 
>>> I have no idea how to do a full restore when attached to the laptop.  
>>> MacBook Pro  OS 10.11.1
>>> 
>>> B
>>>> On 23 Dec 2015, at 17:54, Susan Hastings <shasti...@iinet.net.au 
>>>> <mailto:shasti...@iinet.net.au>> wrote:
>>>> 
>>>> Bill, I suggested two things. One was doing a hard reset of the phone, the 
>>>> other was doing a full restore attached to your Mac. So, it’s not clear if 
>>>> you have done both. cheers, Susan.
>>>> 
>>>>> On 23 Dec 2015, at 8:46 AM, Bill Parker <ren...@westnet.com.au 
>>>>> <mailto:ren...@westnet.com.au>> wrote:
>>>>> 
>>>>> Thansk Susan,
>>>>> 
>>>>> 
>>>>> Tried that but the only things that has changed was the message count 
>>>>> from 20,621 to 20,622 although two messages were received.
>>>>> 
>>>>> Bill
>>>>>> On 23 Dec 2015, at 15:39, Susan Hastings <shasti...@iinet.net.au 
>>>>>> <mailto:shasti...@iinet.net.au>> wrote:
>>>>>> 
>>>>>> Hi Bill, have you tried resetting the phone by pressing down the on off 
>>>>>> key and the home key together. You have to hold them down until it 
>>>>>> begins to restart.
>>>>>> 
>>>>>> Have you tried linking it to your computer and doing a restore as a new 
>>>>>> phone, then Using your backup to restore things.
>>>>>> 
>>>>>> Cheers, Susan.
>>>>>> 
>>>>>> 
>>>>>> Sent from my iPad
>>>>>> 
>>>>>> On 23 Dec 2015, at 8:15 AM, Bill Parker <ren...@westnet.com.au 
>>>>>> <mailto:ren...@westnet.com.au>> wrote:
>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> Begin forwarded message:
>>>>>>>> 
>>>>>>>> From: wamug.org.au-wamug-ow...@lists.wamug.org.au 
>>>>>>>> <mailto:wamug.org.au-wamug-ow...@lists.wamug.org.au>
>>>>>>>> Date: 23 December 2015 at 15:11:26 AWST
>>>>>>>> To: ren...@westnet.com.au <mailto:ren...@westnet.com.au>
>>>>>>>> Subject: The results of your email commands
>>>>>>>> 
>>>>>>>> The results of your email command are provided below. Attached is your
>>>>>>>> original message.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> - Unprocessed:
>>>>>>>>My “ancient” iPhone 4 seems to be out of control.  The system is  V 
>>>>>>>> 7.1.2 and there is 263MB of space.
>>>>>>>>The battery is now dying after 6 hours and less with limited use.
>>>>>>>>However, there are some emails that cannot be deleted ( except by 
>>>>>>>> switching the phone OFF then ON)
>>>>>>>>The Em

Re: The results of your email commands

[Susan Hastings]

Hi Bill, have you tried resetting the phone by pressing down the on off key and 
the home key together. You have to hold them down until it begins to restart.

Have you tried linking it to your computer and doing a restore as a new phone, 
then Using your backup to restore things.

Cheers, Susan.


Sent from my iPad

> On 23 Dec 2015, at 8:15 AM, Bill Parker <ren...@westnet.com.au> wrote:
> 
> 
> 
>> Begin forwarded message:
>> 
>> From: wamug.org.au-wamug-ow...@lists.wamug.org.au
>> Date: 23 December 2015 at 15:11:26 AWST
>> To: ren...@westnet.com.au
>> Subject: The results of your email commands
>> 
>> The results of your email command are provided below. Attached is your
>> original message.
>> 
>> 
>> - Unprocessed:
>>My “ancient” iPhone 4 seems to be out of control.  The system is  V 7.1.2 
>> and there is 263MB of space.
>>The battery is now dying after 6 hours and less with limited use.
>>However, there are some emails that cannot be deleted ( except by 
>> switching the phone OFF then ON)
>>The Email inbox is now showing 20,621 messages  but actually empty.
>>The Email sent box has shown 116 messages but actually empty and doesn’t 
>> change even if I do send messages.
>>Last night it made spontaneous call ( at 10.00 pm) to a number in my 
>> contacts list based in Melbourne.
>>The main screen also went blank and only was restorable by pressing the 
>> on/off switch at the top, not the button at the bottom.
>>Its only used for phone and txt messages with the occasional picture 
>> taken and not much else.  Its on 24/7.
>>Time to dump?
>>Bill
>> 
>> - Ignored:
>>Dr Bill Parker
>>ren...@westnet.com.au
>> 
>> 
>> 
>> 
>> - Done.
>> 
>> 
>> From: Bill Parker <ren...@westnet.com.au>
>> Date: 23 December 2015 at 15:11:23 AWST
>> To: wamug.org.au-wamug-requ...@lists.wamug.org.au
>> Subject: Wonky iPhone
>> 
>> 
>> Dear Wamuggers,
>> 
>> My “ancient” iPhone 4 seems to be out of control.  The system is  V 7.1.2 
>> and there is 263MB of space.
>> 
>> The battery is now dying after 6 hours and less with limited use.
>> 
>> However, there are some emails that cannot be deleted ( except by switching 
>> the phone OFF then ON)
>> 
>> The Email inbox is now showing 20,621 messages  but actually empty.
>> 
>> The Email sent box has shown 116 messages but actually empty and doesn’t 
>> change even if I do send messages.
>> 
>> Last night it made spontaneous call ( at 10.00 pm) to a number in my 
>> contacts list based in Melbourne.
>> 
>> The main screen also went blank and only was restorable by pressing the 
>> on/off switch at the top, not the button at the bottom.
>> 
>> Its only used for phone and txt messages with the occasional picture taken 
>> and not much else.  Its on 24/7.
>> 
>> Time to dump?
>> 
>> Bill
>> 
>> 
>> 
>> 
>> Dr Bill Parker
>> ren...@westnet.com.au
> 
> Dr Bill Parker
> ren...@westnet.com.au
> 
> 
> 
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Re: cannot view emails

[Susan Hastings]

Hi Denise, your question isn't really clear, I gather you have used Mail to set 
up your BigPond email account in Mail on your computer, but are getting an 
error message when you try to access your emails. Is that what is happening?

Cheers, Susan

Sent from my iPad

> On 16 Dec 2015, at 4:53 AM, Denise Williams <wamugh...@bigpond.com> wrote:
> 
> Hi All
> im currently waiting on the phone - 15 min wait to speak to a Telstra 
> operator but in the mean time I might try to get an answer to my query from 
> WAMUG.
> I have a Bigpond email account and for some obscure reason my emails are not 
> being sent to my home computer, only to my iPhone & iPad.
> This happened on 8th Dec.
> Could someone please direct me to find where I can tick the right box on my 
> home computer (iMac 27" IOS 10.7.5) to say I want my Bigpond emails to come 
> through to me.
> Thanks VM.
> Denise Williams
> wamugh...@bigpond.com
> 0417184592
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Re: Malware and Macs ?

[Susan Hastings]

Sounds far more like an advert for antivirus software than a news article to 
me. Given that, I would be suspicious of anything else from this website which 
is supposed to be news, but is probably just advertising.

 Ronni's past emails on this topic are the best information on how to keep our 
Macs safe.

Sent from my iPad

> On 1 Dec 2015, at 1:40 PM, Stephen Chape  wrote:
> 
> Hi folks (in particular Ronni).
> 
> Got this today on the Seniors Website “Your Life Choices”
> Are they being a little “over the top” or are things really changing enough 
> to increase protection ?
> 
> http://www.yourlifechoices.com.au/technology/safety-online/the-attack-on-mac
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: SBS On Demand

[Susan Hastings]

Hi Severin, what we find is that my husband's iPad cannot cope with adverts in 
SBS, even just playing them on his iPad. He has a first generation iPad mini.

However, my iPad, which is a second generation iPad Air, can do it. SBS on 
demand uses quite good quality streaming, and the adverts seem to be a 
different type of media. Very clunky.

In other words, having a more powerful iPad seems to be what makes the 
difference.

Cheers, Susan

Sent from my iPad

> On 10 Nov 2015, at 9:15 AM, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> I have recently had to replay several SBS missed items which I do by AirPlay 
> to my Apple TV from my iPad.   Always a reluctant starter but eventual 
> success except for complete failures at the ad breaks.  Often switches off 
> AirPlay and needs a restart and hunt through to pickup.  
> I suspect my ineptitude at the controls is the problem.  
> Yosemite and all software up to date.  
> Help or advice appreciated!  
> Severin Crisp
> 
> Sent from Sev's iPad   
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Re: Two step verification

[Susan Hastings]

Brian, you don't enter the zero  in front of your mobile number if you are 
using the 61, just start from the 40.

Sent from my iPad

> On 15 Oct 2015, at 2:16 PM, Brian Risbey  wrote:
> 
> Hi All & Ronni,
> 
> I have read and been through all this information,
> now according to my iPhone 6 OS9:
> 
> Cannot set up Two-Factor Authentication
> is not available for your apple id at this time.
> 
> RE: Apple ID:
> I can change password, see list of Devices, but none of them, all current 
> software updates, have:
> This device cannot be used to receive Apple ID verification codes.
> I have my Recovery Key but haven’t been asked to enter it anywhere.
> 
> Okay, mobile phone number is required, for text message, I entered:
> County Code = 61  (correct format, yes?)
> Mobile 040….  (Correct format, yes?)
> 
> Am I missing something? I still can’t sign in to iTunes or iCloud in system 
> settings or App Shop when trying to update, on my MacBook Pro OSX 10.11. 
> programs just hang and require Force Quit.
> 
> Brian
> 
> On 12 Oct 2015, at 6:20 AM, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Two-step verification is different from two-factor authentication—the 
> improved security method built directly into iOS 9 and OS X El Capitan.
> Two-Factor Authentication:
> 
> ---
> Two-Step Verification:
> 
> If you changed your Password in Two-Step Verification did you use your 
> 'Recovery Key'?
> 
> With two-step verification turned on for your Apple ID, you'll always need at 
> least two of the following to sign in:
> Your Apple ID password
> Access to one of your trusted devices
> Your Recovery Key
> If you forgot your Apple ID password
> Go to iforgot.apple.com to reset your password. You'll need to provide your 
> Recovery Key and be able to receive a temporary verification code on one of 
> your trusted devices.
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 11 Oct 2015, at 9:15 PM, Brian Risbey  wrote:
>> 
>> Hi All
>> So
>> I have upgraded to El Capitan, all good, even Office 2016 is happy.
>> But, I can't get a trusted computer for my iCloud two-step verification.
>> I enter password into iTunes and it 'hangs', iCloud too, have to force quit!
>> Been through the process, changed password, waited 2 days, yippee, still no 
>> change.
>> 
>> My iPhone6plus should be able to receive message with code,Pad can't be a 
>> trusted device, so, is my old MacBookPro 17" too old for all this? My other 
>> computer is MacMini server not running El Capitan so ineligible. 
>> 
>> There is any advice in Apple support for El Capitan on this subject just on 
>> the beta issues.
>> 
>> Apple ID is working on iPhones and iPads.
>> Waiting was fun:
>> (This email is to notify you that your waiting period has ended and you can 
>> now set up two-step verification for your Apple ID) 
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
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Re: Photo album

[Susan Hastings]

You could use a copy of your photo file to import into Photos. That way your 
photos are still safely where you want them to be, but you can use Apples 
Photos to create your album.

Sent from my iPad

> On 22 Sep 2015, at 6:07 PM, clamsh...@iinet.net.au wrote:
> 
> Thanks, Ronni, for the detailed information about the process. I have been 
> avoiding Photos. I use PhoneView to download my camera shots, put them in a 
> directory of my own making, and use Photoshop to do any modifications. I 
> didn’t like the way Photos takes command and seems to limit what the user can 
> do and hides photos in mysterious places.
> 
> Cheers,
> Pat
> 
>> On 22 Sep 2015, at 07:14, Ronni Brown  wrote:
>> 
>> Hi Pat,
>> 
>> If you are using iPhoto 9.6.1 (similar instructions if you are using 
>> Photos.app).
>> 
>> The most efficient way to create a book is to first add photos to an album, 
>> and then tell iPhoto to create a book based on that album. 
>> 
>> Here’s an overview of the process.
>> 
>> Step 1. Create a new album containing the photos you want to publish.
>> When working with multiple photos, remember the standard Mac selection 
>> shortcuts: 
>> 
>> To select a range of photos, click the first one and Shift-click the last 
>> one. 
>> 
>> To select multiple photos that aren’t adjacent to each other, press Command 
>> key while clicking each photo. 
>> 
>> 
>> Arrange the photos in approximately the same order that you want them to 
>> appear in the book.
>> (You can always change their order later.)
>> 
>> Step 2. Select the album in the Albums list, choose Book from the Create 
>> pop-up menu.
>>  (You can also choose File > New Book.)
>> 
>> Step 3. Choose a book type and a theme, then click Create. 
>> 
>> For more information go to iPhoto Help Menu
>> in iPhoto - Help > Share Photos in Print - Photo Books (click the arrow to 
>> expand the subject info)
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> OS X Yosemite 10.10.2
>> 
>>> On 21 Sep 2015, at 5:27 pm, clamsh...@iinet.net.au wrote:
>>> 
>>> Hi - I have a vague memory that there used to be a way to have your photos 
>>> made up into a nice-looking album. I never did that before, but now I have 
>>> a need. My sister just lost all her family photos in the Valley Fire in 
>>> California. So I will go through my photos and copy out the ones that are 
>>> relevant to her.
>>> 
>>> I had a quick look at Apple’s website but didn’t see anything about albums. 
>>> Will welcome info about this.
>>> 
>>> Thanks,
>>> Pat
>> 
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Re: VPN

[Susan Hastings]

Hey Peter, your message came through to the WAMUG list rather than Ronni 
directly. Sounds like you have a paid consultation happening with her. Regards, 
Susan

Sent from my iPad

 On 30 Jul 2015, at 10:03 am, Peter Curtis pe...@augold.com.au wrote:
 
 Hey Ronnie
 Do you use a VPN?
 Kind regards
 Peter
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Re: Problem importing photos from iPad to IPhoto

[Susan Hastings]

Matt, you mentioned the iPhoto library being on an external HD. Have you tried 
clicking on that library to open iPhoto? Maybe your iPhoto is opening a default 
library on the iMac instead of the one on the external HD.

Sent from my iPad

 On 11 Jul 2015, at 3:58 pm, Matt Falvey mmfal...@bigpond.net.au wrote:
 
 Hi, Ronni, I am not sure what Camera Roll or Photo Stream are on the iPad. I 
 have never used one it is my wife's and I just connected it up to the iMac 
 and it showed up as a device.
 
 I did try to import all the 5,000 in one go as that was the only option.
 
 When I go to last import there is nothing, nor is the anything for the last 
 12 months and as I mentioned before the event in its entirety has 
 disappeared. Even though I had imported and looked at all the photos in it by 
 opening the event in iPhoto and scrolling through it.
 
 Thanks
 
 Matt.
 
 On Fri, 10 Jul 2015 23:17:43 ro...@mac.com wrote
 
 Were all the photos saved in the Camera Roll on the iPad - not just in Photo 
 Stream?
 Did you try to import the whole 5,000 photos in one import?
 Always best to import in smaller lots... 
 
 Can you see the photos by selecting 'Last Import' in the Source pane?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 10 Jul 2015, at 7:52 pm, Matt Falvey mmfal...@bigpond.net.au wrote:
 
 Hi, I have been trying to imports about 5,000 photos from an iPad into 
 iPhoto with the library located on an external HD.
 
 I am using iPhoto 9.2.3 on OSX 10.6.8 and IOS 8.4 on the iPad.
 
 The import locked after it had said the photo's had been imported. I looked 
 up what to do on the net and the best answer was reboot.
 
 I did this and checked all the photos were there in the event. I closed 
 iPhotos.
 
 Later I wanted to something else and opened iPhotos and I can't find the 
 event or photo's anywhere.  
 
 In the meantime I had deleted the photo's from the iPad,
 
 So I am now panicking, anyone have any ideas as to where I should look to 
 see where the photos are?
 
 Thanks.
 
 Matt.
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Re: Getting Apple ID unblocked

[Susan Hastings]

Pam, It's a scam, don't for heaven's sake fill in the form. Don't just be 
cautious, put the email into your SPAM folder. Susan.

Sent from my iPad

 On 1 Jun 2015, at 4:05 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Pat have you submitted all this detail yet?
 
 I think you’re right to be very cautious. 
 
 Can you check the address bar at the top of the browser, and ensure it is a 
 genuine Apple site?
 Or what other way have you determined that the site is genuine?
 
 Tim
 
 On 1 Jun 2015, at 1:36 pm, clamsh...@iinet.net.au wrote:
 
 Dear WAMUGers,
 
 I received an email, supposedly from Apple, that says someone has used my ID 
 to sign in on Face Time and iMessage on a phone that is not mine.
 
 The page looks authentic, (and probably is), but as I filled out the form to 
 unblock my ID, some of the questions are: all the details of my credit card, 
 bank account number, bank BSB. In this day and age of increasingly 
 sophisticated hacking, what a bonanza for some criminal. Apple really 
 shouldn’t lump these questions together. I put in all my personal data, and 
 answered the security question. But I really baulk at supplying these 
 important card and bank account details in this manner.
 
 Shame on you, Apple! You need to make it a 2-stage procedure: First get some 
 of the information verified - email address, date of birth, address. Then, 
 in the second stage, get the financial information, if you must.
 
 What do you think;? Should I just meekly fill in the form and hope for the 
 best? At the very least, I would like to make Apple aware of this bad idea.
 
 Apologies for the rant.
 Pat
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Re: Iphone

[Susan Hastings]

Hi Bill, what have you tried so far to get it working? 

Sent from my iPad

 On 14 Mar 2015, at 7:15 am, Juliet Kitson billand...@gmail.com wrote:
 
 Hello
 I have an iPhone 5s and I have just upgraded software now my passcode won't 
 work HELP
 Regards Bill
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Re: iTunes Store temporarily unavailable ?

[Susan Hastings]

There's an article on 9-5 Mac about Apple outages and sign in problems at the 
moment. The App Store, iTunes Store and iBookstore are having intermittent 
problems and you may have trouble signing in with your Apple ID.

Sent from my iPad

 On 11 Mar 2015, at 6:59 pm, rb...@iinet.net.au wrote:
 
 loads ok for me
 6:59pm
 blitto 
 
 
 
 - Original Message -
 From:
 wamug@wamug.org.au
 
 To:
 WAMUG Mailing List wamug@wamug.org.au
 Cc:
 
 Sent:
 Wed, 11 Mar 2015 18:41:10 +0800
 Subject:
 iTunes Store temporarily unavailable ?
 
 
 Hi folks,
 
 Is anyone else getting the above ?
 Or is it just me ?
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
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Re: Account name for group- make a payment

[Susan Hastings]

No worries Denise, I hope it works with the ANZ bank.

Sent from my iPad

 On 8 Mar 2015, at 1:59 pm, Denise Williams wamugh...@bigpond.com wrote:
 
 Hello Ronni
 Yes you are right there is a small JOIN button in the top right hand corner 
 of the web page, although I feel it slightly confusing, in that I 'JOINED' 
 many years ago.  Having a 'RENEW SUBSCRIPTION' button would be more obvious.
 And YES I have tried to pay my subscription by going to JOIN (as you say) but 
 the ANZ bank will not allow me to use the words 'Western Australian Macintosh 
 Users Group' as an account name. It's too long for their system.  I now see 
 from the other posts (thanks everyone) that it's OK to write 'WAMUG'. I was 
 under the belief that the banks were too pedantic about using an acronym. 
 Fortunately Maureen has now sent me an easier way to pay. 
 BTW, even if I was a rocket scientist, I can't presume that the ANZ bank will 
 allow an abbreviation of account names!!
 Thanks again for assistance everyone.
 Denise Williams
 
 
 On 08/03/2015, at 12:24 PM, Ronda Brown wrote:
 
 Couldn't agree more with everything you have mentioned Daniel.
 
 I fail to see how anyone can find paying the $30 Membership subscription to 
 WAMUG difficult... The JOIN button is very prominent on the website... 
 Just 'click' the Join button, then read and follow the instructions!
 
 It's not Rocket Science for goodness sake.
 
 There is nothing wrong with the structure or function of the WAMUG website.
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 8 Mar 2015, at 12:10 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Yep shortening it to WAMUG will work as well. 
 
 Though I think the website is pretty easy to find it - it's under the Join 
 button right at the top. 
 Perhaps that's just me though. 
 And all the information is there, so it covers all the different ways to 
 pay and the information required for paying. 
 
 And on every email that goes to the list at the footer is all the links to 
 the Archives. Which has a search tab there for searching for membership 
 or join or agm , all of which will find the information. 
 
 I think the archives are sometimes overlooked for a great use of info, even 
 just checking if a subject has been asked before. 
 It has well over 50-60,000 emails there spanning many years. And can be 
 searched or sorted in different ways. And while threads can be grouped and 
 read. 
 
 Just my 2cents worth. 
 
 Kind regards
 Daniel 
 
 
 
 Sent from my iPhone 6
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: danielATmacwizardryDOTcomDOTau
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested.
 
 On 8 Mar 2015, at 11:23 am, Susan Hastings shasti...@iinet.net.au wrote:
 
 I've shortened the name to WAMUG for the purpose of paying my subs.
 
 Sent from my iPad
 
 On 8 Mar 2015, at 11:22 am, Susan Hastings shasti...@iinet.net.au wrote:
 
 I think what Denise may mean is that the WAMUG account name is too long 
 in its long form - 'Western Australian Macintosh users group' for the 
 bank to accept.
 
 Sent from my iPad
 
 On 8 Mar 2015, at 11:11 am, Maureen Smith topsm...@internode.on.net 
 wrote:
 
 
 
 Hello Denise,
 
 Thank-you for you email. I know what yo mean when you say “Life is very 
 busy.” Thank you for your courtesy in sending your apology.
 
 Membership subscription
 
 Here is a cut  paste form the website - and I agree with you it does 
 need some upgrading but it’s the problem of finding time  expertise. 
 
 NB It may be better to copy  paste the members...@wamug.org.au into a 
 separate email. I don’t thing the one in the cut  past bit is live.
 
 If your bank does not allow you to put your name in the reference area 
 just explain who you are in the email.
 
 Hope this helps and that soon things slow down for you.
 
 Cheers,
 
 Maureen
  
 Join
 The easiest way to join WAMUG is to come along to one or two of our 
 monthly meetings and, if you like what you see, remember to leave a 
 cheque or cash to the value of the membership type you wish to sign up 
 for.
 
 You can also pay by electronic transfer or post a cheque.
 
 ELECTRONIC TRANSFER:-
 
 NAME : Western Australian Macintosh Users Group
 BSB   : 306-075
 Account  : 4197787
 
 Please quote your name in the reference area;
 
 and
 
 Please email a copy of the remittance advice by sending it to 
 members...@wamug.org.au. This will assist in identifying and confirming 
 any request you make to post to the Mailing List 
 
 CHEQUE:-
 
 Please make the cheque payable to the “Western Australian Macintosh

Re: AGM today

[Susan Hastings]

I think what Denise may mean is that the WAMUG account name is too long in its 
long form - 'Western Australian Macintosh users group' for the bank to accept.

Sent from my iPad

 On 8 Mar 2015, at 11:11 am, Maureen Smith topsm...@internode.on.net wrote:
 
 
 
 Hello Denise,
 
 Thank-you for you email. I know what yo mean when you say “Life is very 
 busy.” Thank you for your courtesy in sending your apology.
 
 Membership subscription
 
 Here is a cut  paste form the website - and I agree with you it does need 
 some upgrading but it’s the problem of finding time  expertise. 
 
 NB It may be better to copy  paste the members...@wamug.org.au into a 
 separate email. I don’t thing the one in the cut  past bit is live.
 
 If your bank does not allow you to put your name in the reference area just 
 explain who you are in the email.
 
 Hope this helps and that soon things slow down for you.
 
 Cheers,
 
 Maureen
  
 Join
 The easiest way to join WAMUG is to come along to one or two of our monthly 
 meetings and, if you like what you see, remember to leave a cheque or cash to 
 the value of the membership type you wish to sign up for.
 
 You can also pay by electronic transfer or post a cheque.
 
 ELECTRONIC TRANSFER:-
 
 NAME : Western Australian Macintosh Users Group
 BSB   : 306-075
 Account  : 4197787
 
 Please quote your name in the reference area;
 
 and
 
 Please email a copy of the remittance advice by sending it to 
 members...@wamug.org.au. This will assist in identifying and confirming any 
 request you make to post to the Mailing List 
 
 CHEQUE:-
 
 Please make the cheque payable to the “Western Australian Macintosh Users 
 Group” and post to:
 
 WAMUG Treasurer
 C/- PO Box 1204
 CANNING VALE DC  WA 6970.
 
 (Please note that WAMUG no longer uses PayMate/PayPal)
 
 The WAMUG subscription year runs for the calendar year from 1 January to 31 
 December. See Rule 4.4 Subscriptions on the Constitution page for full 
 details of whether you are eligible for a first year half payment if you join 
 later in the year.
 
 
 
 On 8 Mar 2015, at 10:11 am, Denise Williams wamugh...@bigpond.com wrote:
 
 
 Good morning Maureen
 I have replied earlier, to say that I would be coming to the AGM today at 
 12.30 but I'm afraid I will need to send my apologies instead.  Life is very 
 busy for me ATM and other things have come up. I would really liked to have 
 come  shown my support for all you wonderful people.  But can I suggest 
 that if you need an extra vote on anything, then I'm happy to vote over the 
 phone!!My number is 0417184592.
 I also received a message from someone else at WAMUG that my $30 
 subscription didn't go through, 2 weeks ago.   It is not showing up on my 
 banking so that will be correct - I have been unable to pay.  I just tried 
 again but the bank won't allow me to use the Acct name as it's too long.  
 And unfortunately I deleted a heap of emails this morning, one of which I 
 think, was explaining how to pay more easily. I have always found it 
 difficult to make WAMUG payments!!   Seems the web page is in need of an 
 overhaul - wish I could help but don't have these skills.
 Sincere apologies again
 Hope the meeting goes well.
 Kind Regards
 Denise Williams
 wamugh...@bigpond.com
 0417184592
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Re: AGM today

[Susan Hastings]

I've shortened the name to WAMUG for the purpose of paying my subs.

Sent from my iPad

 On 8 Mar 2015, at 11:22 am, Susan Hastings shasti...@iinet.net.au wrote:
 
 I think what Denise may mean is that the WAMUG account name is too long in 
 its long form - 'Western Australian Macintosh users group' for the bank to 
 accept.
 
 Sent from my iPad
 
 On 8 Mar 2015, at 11:11 am, Maureen Smith topsm...@internode.on.net wrote:
 
 
 
 Hello Denise,
 
 Thank-you for you email. I know what yo mean when you say “Life is very 
 busy.” Thank you for your courtesy in sending your apology.
 
 Membership subscription
 
 Here is a cut  paste form the website - and I agree with you it does need 
 some upgrading but it’s the problem of finding time  expertise. 
 
 NB It may be better to copy  paste the members...@wamug.org.au into a 
 separate email. I don’t thing the one in the cut  past bit is live.
 
 If your bank does not allow you to put your name in the reference area just 
 explain who you are in the email.
 
 Hope this helps and that soon things slow down for you.
 
 Cheers,
 
 Maureen
  
 Join
 The easiest way to join WAMUG is to come along to one or two of our monthly 
 meetings and, if you like what you see, remember to leave a cheque or cash 
 to the value of the membership type you wish to sign up for.
 
 You can also pay by electronic transfer or post a cheque.
 
 ELECTRONIC TRANSFER:-
 
 NAME : Western Australian Macintosh Users Group
 BSB   : 306-075
 Account  : 4197787
 
 Please quote your name in the reference area;
 
 and
 
 Please email a copy of the remittance advice by sending it to 
 members...@wamug.org.au. This will assist in identifying and confirming any 
 request you make to post to the Mailing List 
 
 CHEQUE:-
 
 Please make the cheque payable to the “Western Australian Macintosh Users 
 Group” and post to:
 
 WAMUG Treasurer
 C/- PO Box 1204
 CANNING VALE DC  WA 6970.
 
 (Please note that WAMUG no longer uses PayMate/PayPal)
 
 The WAMUG subscription year runs for the calendar year from 1 January to 31 
 December. See Rule 4.4 Subscriptions on the Constitution page for full 
 details of whether you are eligible for a first year half payment if you 
 join later in the year.
 
 
 
 On 8 Mar 2015, at 10:11 am, Denise Williams wamugh...@bigpond.com wrote:
 
 
 Good morning Maureen
 I have replied earlier, to say that I would be coming to the AGM today at 
 12.30 but I'm afraid I will need to send my apologies instead.  Life is 
 very busy for me ATM and other things have come up. I would really liked to 
 have come  shown my support for all you wonderful people.  But can I 
 suggest that if you need an extra vote on anything, then I'm happy to vote 
 over the phone!!My number is 0417184592.
 I also received a message from someone else at WAMUG that my $30 
 subscription didn't go through, 2 weeks ago.   It is not showing up on my 
 banking so that will be correct - I have been unable to pay.  I just tried 
 again but the bank won't allow me to use the Acct name as it's too long.  
 And unfortunately I deleted a heap of emails this morning, one of which I 
 think, was explaining how to pay more easily. I have always found it 
 difficult to make WAMUG payments!!   Seems the web page is in need of an 
 overhaul - wish I could help but don't have these skills.
 Sincere apologies again
 Hope the meeting goes well.
 Kind Regards
 Denise Williams
 wamugh...@bigpond.com
 0417184592
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Re: AGM - RSVP

[Susan Hastings]

I’ve put the meeting in my diary and should be able to make it. I will have 
worked two night shifts in a row, so can only promise a body, not a functioning 
brain! The Dome is about a 15 minute walk from my place.


Susan Hastings
shasti...@iinet.net.au



 On 3 Mar 2015, at 9:25 pm, Maureen Smith topsm...@internode.on.net wrote:
 
 Hello Fellow WAMUGgers,
 
 Just reminder to RSVP if you are coming to the AGM on Sunday. We are still 
 way short of a quorum, so need all able bodies.
 
 RSVPs can be sent to meet off list at tops...@internode.on.net 
 mailto:tops...@internode.on.net.
 
 Cheers,
 
 Maureen
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Re: Apple Announcements last night????

[Susan Hastings]

The new Pebble watch, which works with Apple notifications was announced

Sent from my iPad

 On 25 Feb 2015, at 5:31 am, Rod Blitvich rb...@iinet.net.au wrote:
 
 Wasn’t there an Apple media event yesterday?
 Weren’t they announcing 12 inch macbook air, apple watch etc?
 I can’t find anything this morning.
 
 
 
 image.gif
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
  Good Ideas 
  0409 681 256  
  rb...@iinet.net.au 
 
 
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Re: iPhone 5S - iPhone 6 iPhone 6 Plus - Are NOT Telstra ‘Blue Tick’ Rated!

[Susan Hastings]

Sometimes I found that my iPhone 5 worked better in remote areas if 4g was 
switched off. The 4s is 3G only. I wonder if this is a factor, though doesn't 
explain the 5c rating.

Sent from my iPhone

 On 28 Sep 2014, at 9:34 am, Ronni Brown ro...@mac.com wrote:
 
 Hello Telstra customers,
 
 I have always purchased my iPhones outright but use Telstra for better 
 coverage travelling into country areas.
 I have found this information a little daunting and hard to believe 'why'. 
 I have an iPhone 6 Plus arriving soon. I already have my Telstra Nano-SIM 
 card ready.
 
 iPhone 5S - iPhone 6  iPhone 6 Plus - Are NOT Telstra ‘Blue Tick’ Rated
 
 When you choose a ‘Blue Tick’ mobile, you can be sure that whether you’re in 
 a regional area, country town or off the beaten track, you’ll experience the 
 best possible coverage on the network without equal. It’s just another way 
 we’re shaping our world around you, wherever you might live.
 
 http://www.telstra.com.au/mobile-phones/mobiles-on-a-plan/#filter/brand/Apple/os/ios/features/blueTick,is4gx/plan/s/sort/featured
 
 http://www.telstra.com.au/mobile-phones/mobiles-on-a-plan/#filter/brand/Apple/os/ios/features/blueTick,is4gx/plan/s/sort/featured
 ——
 
 The current Apple models we have in Blue Tick are the iPhone 4s or the 5c. 
 At this time it is confirmed that the new iPhone 6 range is not ‘Blue tick’ 
 rated. 
 
 In terms of if and when this will change, we have not been advised at this 
 stage and (at this stage) I cannot give you any timeframe as to when they may 
 be.
 —
 Both the iPhone 6 and iPhone 6 Plus have been tested and neither gained the 
 Blue Tick rating. The rating is based on actual network performance, not 
 manufacturer specifications.
 
 Ashley
 Moderator
 24x7 Digital Customer Care Team
 
 http://crowdsupport.telstra.com.au/t5/iPhone-6-iPhone-6-Plus/Blue-tick-and-iPhone-6-6-Plus/td-p/358059
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9.5 Mavericks
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: iOS8

[Susan Hastings]

Hi Ronni, the room is needed for the download, not the update itself. Which is 
why I did my husbands iPad and iPhone 4S via iTunes. The 4S is only 8 gig. So 
Lara should be able to update using iTunes. Cheers, Susan

Sent from my iPhone

 On 20 Sep 2014, at 2:15 pm, Ronda Brown ro...@mac.com wrote:
 
 But Laura, you don't have the room on your iPad to install iOS 8... 
 So what is the point in downloading the update if you can't install it?
 
 The iOS 8 update won't install until you free up the necessary space on your 
 iPad so it can be installed.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:02 pm, Laura Webb el...@iinet.net.au wrote:
 
 Thanks Susan, that's about the time span I would have expected. I had not 
 considered the rush aspect so will keep trying.
 
 Regards
 Laura
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 1:39 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Laura, it took less than half an hour for the iOS 8 update to download 
 for my husband’s iPad. I think it may be worth trying again in a day or so, 
 which will be well after the rush.
 
 
 On 20 Sep 2014, at 1:24 pm, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 I have 32GB and yes I know I should have gone for 64GB. If there is a next 
 time for me that's what I'll do. Whilst the 5.5GB requirement might be a 
 friendly reminder from Apple it is still, for now, preventing me from 
 easily upgrading to iOS8. Not sure the problem warrants buying a portable 
 storage drive.
 
 Thanks again.
 
 Kind regards
 Laura 
 
 
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 12:16 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Laura,
 
 Do you have a 64GB iPad?
 If anything, the 5.7 GB requirement to update to iOS 8 is a friendly 
 reminder from Apple that you may need to splurge for the 64GB next time.
 
 Perhaps you need to take a lot of 'stuff' off your iPad and onto a 
 Portable Wireless Storage LaCie FUEL Drive?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 11:43 am, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 Thanks for your advice. Not sure I am meant to have this upgrade!! I am 
 aware of the size but there is a requirement for 5.8GB to install the 
 update. I have 3.4GB remaining. Yes I suppose I can delete items to gain 
 more space but not sure I want to do that.
 
 Last evening I connected iPad to MBP, chose “download and update” from 
 the two options available i.e. download only or download and update. It 
 started downloading then advised there were 15 hours remaining. Surely 
 it is not meant to take that long. I cancelled and tried again this 
 morning with the same result, so left it alone thinking well if it takes 
 that long, so be it. Came back several hours later to find there was a 
 message “an error has occurred”.  I think it is all too hard.
 
 Kind regards
 Laura
 
 
 
 On 19 Sep 2014, at 4:40 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Laura  Susan,
 
 Susan, Laura mentioned she has insufficient free space on her iPad to 
 download over the air and install.
 I have insufficient space on my iPad to download the upgrade
 
 Laura, the iOS 8 download size in 1.63GB
 
 I suggest you connect your iPad to your Mac.
 I also then did a 'backup to Computer' first.
 
 Sync your iPad to the computer and download iOS 8 directly from there. 
 This won't take up any space on your device, and you can manually 
 transfer the new software back to your device. 
 Updating via your Mac is more reliable way to upgrade, versus OTA 
 (over-the-air), which is performed directly on the device. 
 
 If you're taking this alternate route, be sure to select check for 
 update when the prompt pops up on iTunes — not restore iPhone.
 The latter option will indeed wipe all content from your device.
 
 If you have read my previous posts to the list: iOS 8 Users: Do Not 
 Upgrade to iCloud Drive
 Apple hasn
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Re: iOS8

[Susan Hastings]

It should work, you could try

Sent from my iPhone

 On 20 Sep 2014, at 2:32 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,so I have an iPhone 5 with 16GB.
 Currently has 7.7GB available.
 Am I OK to update to iOS8 using iTunes on my iMac ?
 Or this pushing things ?
 
 On 20 Sep 2014, at 2:18 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Ronni, the room is needed for the download, not the update itself. Which 
 is why I did my husbands iPad and iPhone 4S via iTunes. The 4S is only 8 
 gig. So Lara should be able to update using iTunes. Cheers, Susan
 
 Sent from my iPhone
 
 On 20 Sep 2014, at 2:15 pm, Ronda Brown ro...@mac.com wrote:
 
 But Laura, you don't have the room on your iPad to install iOS 8... 
 So what is the point in downloading the update if you can't install it?
 
 The iOS 8 update won't install until you free up the necessary space on 
 your iPad so it can be installed.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:02 pm, Laura Webb el...@iinet.net.au wrote:
 
 Thanks Susan, that's about the time span I would have expected. I had not 
 considered the rush aspect so will keep trying.
 
 Regards
 Laura
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 1:39 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Laura, it took less than half an hour for the iOS 8 update to download 
 for my husband’s iPad. I think it may be worth trying again in a day or 
 so, which will be well after the rush.
 
 
 On 20 Sep 2014, at 1:24 pm, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 I have 32GB and yes I know I should have gone for 64GB. If there is a 
 next time for me that's what I'll do. Whilst the 5.5GB requirement might 
 be a friendly reminder from Apple it is still, for now, preventing me 
 from easily upgrading to iOS8. Not sure the problem warrants buying a 
 portable storage drive.
 
 Thanks again.
 
 Kind regards
 Laura 
 
 
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 12:16 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Laura,
 
 Do you have a 64GB iPad?
 If anything, the 5.7 GB requirement to update to iOS 8 is a friendly 
 reminder from Apple that you may need to splurge for the 64GB next time.
 
 Perhaps you need to take a lot of 'stuff' off your iPad and onto a 
 Portable Wireless Storage LaCie FUEL Drive?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 11:43 am, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 Thanks for your advice. Not sure I am meant to have this upgrade!! I 
 am aware of the size but there is a requirement for 5.8GB to install 
 the update. I have 3.4GB remaining. Yes I suppose I can delete items 
 to gain more space but not sure I want to do that.
 
 Last evening I connected iPad to MBP, chose “download and update” from 
 the two options available i.e. download only or download and update. 
 It started downloading then advised there were 15 hours remaining. 
 Surely it is not meant to take that long. I cancelled and tried again 
 this morning with the same result, so left it alone thinking well if 
 it takes that long, so be it. Came back several hours later to find 
 there was a message “an error has occurred”.  I think it is all too 
 hard.
 
 Kind regards
 Laura
 
 
 
 On 19 Sep 2014, at 4:40 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Laura  Susan,
 
 Susan, Laura mentioned she has insufficient free space on her iPad to 
 download over the air and install.
 I have insufficient space on my iPad to download the upgrade
 
 Laura, the iOS 8 download size in 1.63GB
 
 I suggest you connect your iPad to your Mac.
 I also then did a 'backup to Computer' first.
 
 Sync your iPad to the computer and download iOS 8 directly from 
 there. 
 This won't take up any space on your device, and you can manually 
 transfer the new software back to your device. 
 Updating via your Mac is more reliable way to upgrade, versus OTA 
 (over-the-air), which is performed directly on the device. 
 
 If you're taking this alternate route, be sure to select check for 
 update when the prompt pops up on iTunes — not restore iPhone.
 The latter option will indeed wipe all content from your device.
 
 If you have read my previous posts to the list: iOS 8 Users: Do Not 
 Upgrade to iCloud Drive
 Apple hasn
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
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 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
 Mac by choice
 Windows because my employer knew no better
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines

Re: iOS8

[Susan Hastings]

There wasn't enough free space to download the updates on either my husbands 
ipad or the little 8gig iPhone 4s. However, they had no difficulty installing 
after connecting with iTunes,  though I didn't check the n how much extra space 
they took up. Seems odd that it worked for me twice.

Sent from my iPad

 On 20 Sep 2014, at 2:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Susan,
 
 Yes, I understand that the download is a 1.63GB size... So Laura can 
 downloaded in iTunes without any issue.
 BUT, Laura has said she does not have enough room to actually Install the 
 update once it is downloaded in Itunes.
 
 I had 17.30GBs Free before installing iOS 8 and after the installation 
 completed I had 16.0GBs Free. So Laura needs to have at least a few GBs of 
 Available space on her iPad to be able to Install and then actually be able 
 to Run/Use iOS 8. 
 
 Similar to a computer... More Free space the OS performers better.
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:18 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Ronni, the room is needed for the download, not the update itself. Which 
 is why I did my husbands iPad and iPhone 4S via iTunes. The 4S is only 8 
 gig. So Lara should be able to update using iTunes. Cheers, Susan
 
 Sent from my iPhone
 
 On 20 Sep 2014, at 2:15 pm, Ronda Brown ro...@mac.com wrote:
 
 But Laura, you don't have the room on your iPad to install iOS 8... 
 So what is the point in downloading the update if you can't install it?
 
 The iOS 8 update won't install until you free up the necessary space on 
 your iPad so it can be installed.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:02 pm, Laura Webb el...@iinet.net.au wrote:
 
 Thanks Susan, that's about the time span I would have expected. I had not 
 considered the rush aspect so will keep trying.
 
 Regards
 Laura
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 1:39 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Laura, it took less than half an hour for the iOS 8 update to download 
 for my husband’s iPad. I think it may be worth trying again in a day or 
 so, which will be well after the rush.
 
 
 On 20 Sep 2014, at 1:24 pm, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 I have 32GB and yes I know I should have gone for 64GB. If there is a 
 next time for me that's what I'll do. Whilst the 5.5GB requirement might 
 be a friendly reminder from Apple it is still, for now, preventing me 
 from easily upgrading to iOS8. Not sure the problem warrants buying a 
 portable storage drive.
 
 Thanks again.
 
 Kind regards
 Laura 
 
 
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 12:16 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Laura,
 
 Do you have a 64GB iPad?
 If anything, the 5.7 GB requirement to update to iOS 8 is a friendly 
 reminder from Apple that you may need to splurge for the 64GB next time.
 
 Perhaps you need to take a lot of 'stuff' off your iPad and onto a 
 Portable Wireless Storage LaCie FUEL Drive?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 11:43 am, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 Thanks for your advice. Not sure I am meant to have this upgrade!! I 
 am aware of the size but there is a requirement for 5.8GB to install 
 the update. I have 3.4GB remaining. Yes I suppose I can delete items 
 to gain more space but not sure I want to do that.
 
 Last evening I connected iPad to MBP, chose “download and update” from 
 the two options available i.e. download only or download and update. 
 It started downloading then advised there were 15 hours remaining. 
 Surely it is not meant to take that long. I cancelled and tried again 
 this morning with the same result, so left it alone thinking well if 
 it takes that long, so be it. Came back several hours later to find 
 there was a message “an error has occurred”.  I think it is all too 
 hard.
 
 Kind regards
 Laura
 
 
 
 On 19 Sep 2014, at 4:40 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Laura  Susan,
 
 Susan, Laura mentioned she has insufficient free space on her iPad to 
 download over the air and install.
 I have insufficient space on my iPad to download the upgrade
 
 Laura, the iOS 8 download size in 1.63GB
 
 I suggest you connect your iPad to your Mac.
 I also then did a 'backup to Computer' first.
 
 Sync your iPad to the computer and download iOS 8 directly from 
 there. 
 This won't take up any space on your device, and you can manually 
 transfer the new software back to your device. 
 Updating via your Mac is more reliable way to upgrade, versus OTA 
 (over-the-air), which is performed directly on the device. 
 
 If you're taking this alternate route, be sure to select check for 
 update when the prompt pops up on iTunes — not restore iPhone.
 The latter option will indeed wipe all content from your device.
 
 If you have read my previous posts to the list: iOS 8 Users: Do Not 
 Upgrade to iCloud Drive
 Apple hasn
 -- The WA Macintosh User Group Mailing List

Re: iOS8 follow this link

[Susan Hastings]

http://gizmodo.com/how-to-download-ios-8-without-deleting-all-your-stuff-1635981856


This article confirms my experience that you only need a lot of space for the 
download Over wireless,  once you have it installed it really only takes a 
small extra amount of space.
Sent from my iPad

 On 20 Sep 2014, at 3:02 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 There wasn't enough free space to download the updates on either my husbands 
 ipad or the little 8gig iPhone 4s. However, they had no difficulty installing 
 after connecting with iTunes,  though I didn't check the n how much extra 
 space they took up. Seems odd that it worked for me twice.
 
 Sent from my iPad
 
 On 20 Sep 2014, at 2:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Susan,
 
 Yes, I understand that the download is a 1.63GB size... So Laura can 
 downloaded in iTunes without any issue.
 BUT, Laura has said she does not have enough room to actually Install the 
 update once it is downloaded in Itunes.
 
 I had 17.30GBs Free before installing iOS 8 and after the installation 
 completed I had 16.0GBs Free. So Laura needs to have at least a few GBs of 
 Available space on her iPad to be able to Install and then actually be able 
 to Run/Use iOS 8. 
 
 Similar to a computer... More Free space the OS performers better.
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:18 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Ronni, the room is needed for the download, not the update itself. Which 
 is why I did my husbands iPad and iPhone 4S via iTunes. The 4S is only 8 
 gig. So Lara should be able to update using iTunes. Cheers, Susan
 
 Sent from my iPhone
 
 On 20 Sep 2014, at 2:15 pm, Ronda Brown ro...@mac.com wrote:
 
 But Laura, you don't have the room on your iPad to install iOS 8... 
 So what is the point in downloading the update if you can't install it?
 
 The iOS 8 update won't install until you free up the necessary space on 
 your iPad so it can be installed.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:02 pm, Laura Webb el...@iinet.net.au wrote:
 
 Thanks Susan, that's about the time span I would have expected. I had not 
 considered the rush aspect so will keep trying.
 
 Regards
 Laura
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 1:39 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Laura, it took less than half an hour for the iOS 8 update to 
 download for my husband’s iPad. I think it may be worth trying again in 
 a day or so, which will be well after the rush.
 
 
 On 20 Sep 2014, at 1:24 pm, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 I have 32GB and yes I know I should have gone for 64GB. If there is a 
 next time for me that's what I'll do. Whilst the 5.5GB requirement 
 might be a friendly reminder from Apple it is still, for now, 
 preventing me from easily upgrading to iOS8. Not sure the problem 
 warrants buying a portable storage drive.
 
 Thanks again.
 
 Kind regards
 Laura 
 
 
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 12:16 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Laura,
 
 Do you have a 64GB iPad?
 If anything, the 5.7 GB requirement to update to iOS 8 is a friendly 
 reminder from Apple that you may need to splurge for the 64GB next 
 time.
 
 Perhaps you need to take a lot of 'stuff' off your iPad and onto a 
 Portable Wireless Storage LaCie FUEL Drive?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 11:43 am, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 Thanks for your advice. Not sure I am meant to have this upgrade!! I 
 am aware of the size but there is a requirement for 5.8GB to install 
 the update. I have 3.4GB remaining. Yes I suppose I can delete items 
 to gain more space but not sure I want to do that.
 
 Last evening I connected iPad to MBP, chose “download and update” 
 from the two options available i.e. download only or download and 
 update. It started downloading then advised there were 15 hours 
 remaining. Surely it is not meant to take that long. I cancelled and 
 tried again this morning with the same result, so left it alone 
 thinking well if it takes that long, so be it. Came back several 
 hours later to find there was a message “an error has occurred”.  I 
 think it is all too hard.
 
 Kind regards
 Laura
 
 
 
 On 19 Sep 2014, at 4:40 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Laura  Susan,
 
 Susan, Laura mentioned she has insufficient free space on her iPad 
 to download over the air and install.
 I have insufficient space on my iPad to download the upgrade
 
 Laura, the iOS 8 download size in 1.63GB
 
 I suggest you connect your iPad to your Mac.
 I also then did a 'backup to Computer' first.
 
 Sync your iPad to the computer and download iOS 8 directly from 
 there. 
 This won't take up any space on your device, and you can manually 
 transfer the new software back to your device. 
 Updating via your Mac is more reliable way to upgrade, versus OTA 
 (over-the-air), which is performed directly

Re: iOS8 follow this link

[Susan Hastings]

This article explains why you need so much space to download the update, but 
don't need the space permanently.

http://m.imore.com/out-space-install-ios-8-use-itunes-instead

Sent from my iPad

 On 20 Sep 2014, at 3:08 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 http://gizmodo.com/how-to-download-ios-8-without-deleting-all-your-stuff-1635981856
 
 
 This article confirms my experience that you only need a lot of space for the 
 download Over wireless,  once you have it installed it really only takes a 
 small extra amount of space.
 Sent from my iPad
 
 On 20 Sep 2014, at 3:02 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 There wasn't enough free space to download the updates on either my husbands 
 ipad or the little 8gig iPhone 4s. However, they had no difficulty 
 installing after connecting with iTunes,  though I didn't check the n how 
 much extra space they took up. Seems odd that it worked for me twice.
 
 Sent from my iPad
 
 On 20 Sep 2014, at 2:44 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Susan,
 
 Yes, I understand that the download is a 1.63GB size... So Laura can 
 downloaded in iTunes without any issue.
 BUT, Laura has said she does not have enough room to actually Install the 
 update once it is downloaded in Itunes.
 
 I had 17.30GBs Free before installing iOS 8 and after the installation 
 completed I had 16.0GBs Free. So Laura needs to have at least a few GBs of 
 Available space on her iPad to be able to Install and then actually be able 
 to Run/Use iOS 8. 
 
 Similar to a computer... More Free space the OS performers better.
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:18 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 Hi Ronni, the room is needed for the download, not the update itself. 
 Which is why I did my husbands iPad and iPhone 4S via iTunes. The 4S is 
 only 8 gig. So Lara should be able to update using iTunes. Cheers, Susan
 
 Sent from my iPhone
 
 On 20 Sep 2014, at 2:15 pm, Ronda Brown ro...@mac.com wrote:
 
 But Laura, you don't have the room on your iPad to install iOS 8... 
 So what is the point in downloading the update if you can't install it?
 
 The iOS 8 update won't install until you free up the necessary space on 
 your iPad so it can be installed.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 2:02 pm, Laura Webb el...@iinet.net.au wrote:
 
 Thanks Susan, that's about the time span I would have expected. I had 
 not considered the rush aspect so will keep trying.
 
 Regards
 Laura
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 1:39 pm, Susan Hastings susanhasti...@mac.com 
 wrote:
 
 Hi Laura, it took less than half an hour for the iOS 8 update to 
 download for my husband’s iPad. I think it may be worth trying again in 
 a day or so, which will be well after the rush.
 
 
 On 20 Sep 2014, at 1:24 pm, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 I have 32GB and yes I know I should have gone for 64GB. If there is a 
 next time for me that's what I'll do. Whilst the 5.5GB requirement 
 might be a friendly reminder from Apple it is still, for now, 
 preventing me from easily upgrading to iOS8. Not sure the problem 
 warrants buying a portable storage drive.
 
 Thanks again.
 
 Kind regards
 Laura 
 
 
 
 Sent from my iPad
 
 
 On 20 Sep 2014, at 12:16 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Laura,
 
 Do you have a 64GB iPad?
 If anything, the 5.7 GB requirement to update to iOS 8 is a friendly 
 reminder from Apple that you may need to splurge for the 64GB next 
 time.
 
 Perhaps you need to take a lot of 'stuff' off your iPad and onto a 
 Portable Wireless Storage LaCie FUEL Drive?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 20 Sep 2014, at 11:43 am, Laura Webb el...@iinet.net.au wrote:
 
 Hi Ronni
 
 Thanks for your advice. Not sure I am meant to have this upgrade!! I 
 am aware of the size but there is a requirement for 5.8GB to install 
 the update. I have 3.4GB remaining. Yes I suppose I can delete items 
 to gain more space but not sure I want to do that.
 
 Last evening I connected iPad to MBP, chose “download and update” 
 from the two options available i.e. download only or download and 
 update. It started downloading then advised there were 15 hours 
 remaining. Surely it is not meant to take that long. I cancelled and 
 tried again this morning with the same result, so left it alone 
 thinking well if it takes that long, so be it. Came back several 
 hours later to find there was a message “an error has occurred”.  I 
 think it is all too hard.
 
 Kind regards
 Laura
 
 
 
 On 19 Sep 2014, at 4:40 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Laura  Susan,
 
 Susan, Laura mentioned she has insufficient free space on her iPad 
 to download over the air and install.
 I have insufficient space on my iPad to download the upgrade
 
 Laura, the iOS 8 download size in 1.63GB
 
 I suggest you connect your iPad to your Mac.
 I also then did a 'backup to Computer' first.
 
 Sync your iPad to the computer

Re: Silence?

[Susan Hastings]

It's pretty!


Sent from my iPad

 On 19 Sep 2014, at 12:02 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Deathly WAMUG silence on iOS8 since its release.  
 Any feedback yet?
 Severin  Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 
 
 
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Re: Silence?

[Susan Hastings]

I went and had a look at the iPhone 6 and 6+ this afternoon, just to see what 
they look like in the flesh, so to speak. I have to say that I’m not sure I 
like the new design. Has anyone else had a ‘hands on’?

On 19 Sep 2014, at 3:50 pm, Brian Risbey risb...@bigpond.com wrote:

 Used the camera and video, better light 'spot' metering selector, when 
 dealing with high contrast, bright background , predictive text in Mail is 
 clever!
 
 Brian
 Sent from my iPhone5
 iOS 8
 
 On 19 Sep 2014, at 14:49, Severin Crisp sevcr...@westnet.com.au wrote:
 
 That is good enough for me, Susan!   
 Severin
 
 On 19 Sep 2014, at 2:09 pm, Susan Hastings susanhasti...@mac.com wrote:
 
 It's pretty!
 
 
 Sent from my iPad
 
 On 19 Sep 2014, at 12:02 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Deathly WAMUG silence on iOS8 since its release.  
 Any feedback yet?
 Severin  Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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