Re: Acrobat Pro 9 print problem

[Mike Fuller]

Thanks again Ronni and also James for your suggestions.

I'm not sure what happened, and I may have subconsciously done just  
as you suggested Ronni, but now Acrobat is showing the printers in  
the Page Setup requester. This after almost 3 days of trying all  
sorts of things to get it working.


Now I can print my required size using Acrobat - I hope it lasts.

Cheers

Mike Fuller

On 16/01/2010, at 9:44 AM, Ronda Brown wrote:



Hi Mike,

I think I now understand what your problem is.
I am using Acrobat 8.1.5 in Snow Leopard. A PDF opened in Acrobat  
Pro, I go to File > Page Setup - it shows, Format for: Any Printer,
but I can then use the arrows to select my Epson TX700W printer or  
any other printer I have installed and added in Print & Fax.


You are not able to select any other printer, as no other printers  
show under "Format For"?


Mike try this:
1. Open Acrobat Pro first
2. Then go to File > Open to open the PDF in Acrobat

Then can you now see your Printers in the Page Setup?

Cheers,
Ronni

On 15/01/2010, at 6:01 PM, Mike Fuller wrote:


Thanks again Ronni.

To answer your questions:
Yes, the Epson R230 shows in the Print and Fax prefs, along with  
my other printers.
To elaborate - I have no problems choosing the printer when  
printing from Acrobat, or anywhere else - it is only that I can't  
choose it in the Page Setup (in Acrobat only) which results in a  
reduced print area available because of the "Any Printer" default  
being used.


I can print from Preview OK - just that Acrobat has more output  
options except, in this case, the printable area of a page. In  
fact I can print OK from Acrobat except the aforementioned problem  
- I can reduce the print size to fit the printable area but that's  
not what I want with these files I'm printing.


I have seen someone else with this problem http:// 
forums.macrumors.com/showthread.php?t=602214 but no solution.


Cheers

Mike Fuller

On 15/01/2010, at 9:35 AM, Ronda Brown wrote:



Hi Mike,

Do you have the Epson R230 showing in "Print & Fax" with correct  
drivers and printing from other applications without any problems?

Can you print a PDF from Preview without any problems?

Taken from Adobe Support:
"At times, you may encounter problems when printing a PDF file.  
For example, a PDF file can contain damaged content such as  
images or fonts that cannot be rendered by Acrobat during the  
printing process.
Choosing Print As Image bypasses that rendering operation by  
sending the printer a rasterized image of the document.


To print as image:

1. Open the PDF file in Acrobat.
2. Choose File > Print.
3. Click Advanced.
4. Select Print As Image near the top of the dialog box.
5. Click OK, and then click OK again to print. "

Cheers,
Ronni

On 15/01/2010, at 8:45 AM, Mike Fuller wrote:



Thanks for the replies Ronni and Dave and sorry for the  
confusion - I'm trying to physically print a PDF file from  
Acrobat Pro to a non-postscript printer so a little more data:


I'm using Tiger and attempting to print to an Epson R230,  
although it doesn't matter which printer I use - it is the Page  
Setup that doesn't allow me to choose any printer because none  
of them are listed in the "Format For" selector.


On my wife's MacBook, using Snow Leopard, the Page Setup shows  
all printers so it is just this version of Acrobat on this  
computer that is the problem. I could get around it by moving  
the files and printing from the MacBook but I was hoping there  
might be a simpler solution, such as trashing a preference or  
something.


Cheers

Mike Fuller





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Re: Acrobat Pro 9 print problem

[Ronda Brown]

Hi Mike,

I think I now understand what your problem is.
I am using Acrobat 8.1.5 in Snow Leopard. A PDF opened in Acrobat Pro, I go to 
File > Page Setup - it shows, Format for: Any Printer, 
but I can then use the arrows to select my Epson TX700W printer or any other 
printer I have installed and added in Print & Fax.

You are not able to select any other printer, as no other printers show under 
"Format For"?

Mike try this:
1. Open Acrobat Pro first
2. Then go to File > Open to open the PDF in Acrobat

Then can you now see your Printers in the Page Setup?

Cheers,
Ronni

On 15/01/2010, at 6:01 PM, Mike Fuller wrote:
> 
> Thanks again Ronni.
> 
> To answer your questions:
> Yes, the Epson R230 shows in the Print and Fax prefs, along with my other 
> printers.
> To elaborate - I have no problems choosing the printer when printing from 
> Acrobat, or anywhere else - it is only that I can't choose it in the Page 
> Setup (in Acrobat only) which results in a reduced print area available 
> because of the "Any Printer" default being used.
> 
> I can print from Preview OK - just that Acrobat has more output options 
> except, in this case, the printable area of a page. In fact I can print OK 
> from Acrobat except the aforementioned problem - I can reduce the print size 
> to fit the printable area but that's not what I want with these files I'm 
> printing.
> 
> I have seen someone else with this problem 
> http://forums.macrumors.com/showthread.php?t=602214 but no solution.
> 
> Cheers
> 
> Mike Fuller
> 
> On 15/01/2010, at 9:35 AM, Ronda Brown wrote:
> 
>> 
>> Hi Mike,
>> 
>> Do you have the Epson R230 showing in "Print & Fax" with correct drivers and 
>> printing from other applications without any problems?
>> Can you print a PDF from Preview without any problems?
>> 
>> Taken from Adobe Support:
>> "At times, you may encounter problems when printing a PDF file. For example, 
>> a PDF file can contain damaged content such as images or fonts that cannot 
>> be rendered by Acrobat during the printing process.
>> Choosing Print As Image bypasses that rendering operation by sending the 
>> printer a rasterized image of the document.
>> 
>> To print as image:
>> 
>> 1. Open the PDF file in Acrobat.
>> 2. Choose File > Print.
>> 3. Click Advanced.
>> 4. Select Print As Image near the top of the dialog box.
>> 5. Click OK, and then click OK again to print. "
>> 
>> Cheers,
>> Ronni
>> 
>> On 15/01/2010, at 8:45 AM, Mike Fuller wrote:
>> 
>>> 
>>> Thanks for the replies Ronni and Dave and sorry for the confusion - I'm 
>>> trying to physically print a PDF file from Acrobat Pro to a non-postscript 
>>> printer so a little more data:
>>> 
>>> I'm using Tiger and attempting to print to an Epson R230, although it 
>>> doesn't matter which printer I use - it is the Page Setup that doesn't 
>>> allow me to choose any printer because none of them are listed in the 
>>> "Format For" selector.
>>> 
>>> On my wife's MacBook, using Snow Leopard, the Page Setup shows all printers 
>>> so it is just this version of Acrobat on this computer that is the problem. 
>>> I could get around it by moving the files and printing from the MacBook but 
>>> I was hoping there might be a simpler solution, such as trashing a 
>>> preference or something.
>>> 
>>> Cheers
>>> 
>>> Mike Fuller
>>> 



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Re: Acrobat Pro 9 print problem

[James Devenish]

Hi Mike,

When you say that your printers aren't listed in Acrobat Pro's Page
Setup, do you also mean that Custom Page Size is not available? If I
choose "Any Printer", I can still create a custom page size with small
margins. Are you able to create a custom page size?


James


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Re: Acrobat Pro 9 print problem

[Mike Fuller]

Thanks again Ronni.

To answer your questions:
Yes, the Epson R230 shows in the Print and Fax prefs, along with my  
other printers.
To elaborate - I have no problems choosing the printer when printing  
from Acrobat, or anywhere else - it is only that I can't choose it in  
the Page Setup (in Acrobat only) which results in a reduced print  
area available because of the "Any Printer" default being used.


I can print from Preview OK - just that Acrobat has more output  
options except, in this case, the printable area of a page. In fact I  
can print OK from Acrobat except the aforementioned problem - I can  
reduce the print size to fit the printable area but that's not what I  
want with these files I'm printing.


I have seen someone else with this problem http:// 
forums.macrumors.com/showthread.php?t=602214 but no solution.


Cheers

Mike Fuller

On 15/01/2010, at 9:35 AM, Ronda Brown wrote:



Hi Mike,

Do you have the Epson R230 showing in "Print & Fax" with correct  
drivers and printing from other applications without any problems?

Can you print a PDF from Preview without any problems?

Taken from Adobe Support:
"At times, you may encounter problems when printing a PDF file. For  
example, a PDF file can contain damaged content such as images or  
fonts that cannot be rendered by Acrobat during the printing process.
Choosing Print As Image bypasses that rendering operation by  
sending the printer a rasterized image of the document.


To print as image:

1. Open the PDF file in Acrobat.
2. Choose File > Print.
3. Click Advanced.
4. Select Print As Image near the top of the dialog box.
5. Click OK, and then click OK again to print. "

Cheers,
Ronni

On 15/01/2010, at 8:45 AM, Mike Fuller wrote:



Thanks for the replies Ronni and Dave and sorry for the confusion  
- I'm trying to physically print a PDF file from Acrobat Pro to a  
non-postscript printer so a little more data:


I'm using Tiger and attempting to print to an Epson R230, although  
it doesn't matter which printer I use - it is the Page Setup that  
doesn't allow me to choose any printer because none of them are  
listed in the "Format For" selector.


On my wife's MacBook, using Snow Leopard, the Page Setup shows all  
printers so it is just this version of Acrobat on this computer  
that is the problem. I could get around it by moving the files and  
printing from the MacBook but I was hoping there might be a  
simpler solution, such as trashing a preference or something.


Cheers

Mike Fuller





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Re: Acrobat Pro 9 print problem

[Ronda Brown]

Hi Mike,

Do you have the Epson R230 showing in "Print & Fax" with correct drivers and 
printing from other applications without any problems?
Can you print a PDF from Preview without any problems?

Taken from Adobe Support:
"At times, you may encounter problems when printing a PDF file. For example, a 
PDF file can contain damaged content such as images or fonts that cannot be 
rendered by Acrobat during the printing process. 
Choosing Print As Image bypasses that rendering operation by sending the 
printer a rasterized image of the document.

To print as image:

1. Open the PDF file in Acrobat.
2. Choose File > Print.
3. Click Advanced.
4. Select Print As Image near the top of the dialog box.
5. Click OK, and then click OK again to print. "

Cheers,
Ronni

On 15/01/2010, at 8:45 AM, Mike Fuller wrote:

> 
> Thanks for the replies Ronni and Dave and sorry for the confusion - I'm 
> trying to physically print a PDF file from Acrobat Pro to a non-postscript 
> printer so a little more data:
> 
> I'm using Tiger and attempting to print to an Epson R230, although it doesn't 
> matter which printer I use - it is the Page Setup that doesn't allow me to 
> choose any printer because none of them are listed in the "Format For" 
> selector.
> 
> On my wife's MacBook, using Snow Leopard, the Page Setup shows all printers 
> so it is just this version of Acrobat on this computer that is the problem. I 
> could get around it by moving the files and printing from the MacBook but I 
> was hoping there might be a simpler solution, such as trashing a preference 
> or something.
> 
> Cheers
> 
> Mike Fuller
> 
> On 15/01/2010, at 7:20 AM, Ronda Brown wrote:
> 
>> 
>> 
>> On 14/01/2010, at 11:37 PM, Mike Fuller wrote:
>> 
>>> 
>>> In attempting to print a PDF from Acrobat Pro version 9.3 I cannot set my 
>>> printer in the Format For selector of the Page Setup requester - it shows 
>>> only "Any Printer".
>>> 
>>> As a consequence I cannot print to my printer's full margins.
>>> 
>>> I see my list of printers in all other software Page Setups, including 
>>> Acrobat Pro 8.
>>> 
>>> Is there a way of getting Acrobat 9 to "see" my printers?
>> 
>> Hi Mike,
>> 
>> Are you using Snow Leopard?
>> 
>> In Snow Leopard, the Acrobat team replaced the functionality of the Adobe 
>> PDF printer with an Automator function in the Print dialog called Save as 
>> Adobe PDF.
>> It appears in the PDF menu at the bottom of the Print dialog.
>> 
>> Choosing this option opens a dialog where you can select an Adobe PDF 
>> setting and choose to launch Acrobat or another PDF reader.
>> After making your choice, you’ll be prompted for a name for your PDF file 
>> and a location to save the file.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro Intel Core 2 Duo
>> 2.4 GHz / 4GB / 800MHz / 500GB
>> OS X 10.6.2 Snow Leopard
>> Windows 7 Ultimate (under sufferance)
>> 



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Re: Acrobat Pro 9 print problem

[Mike Fuller]

Thanks for the replies Ronni and Dave and sorry for the confusion -  
I'm trying to physically print a PDF file from Acrobat Pro to a non- 
postscript printer so a little more data:


I'm using Tiger and attempting to print to an Epson R230, although it  
doesn't matter which printer I use - it is the Page Setup that  
doesn't allow me to choose any printer because none of them are  
listed in the "Format For" selector.


On my wife's MacBook, using Snow Leopard, the Page Setup shows all  
printers so it is just this version of Acrobat on this computer that  
is the problem. I could get around it by moving the files and  
printing from the MacBook but I was hoping there might be a simpler  
solution, such as trashing a preference or something.


Cheers

Mike Fuller

On 15/01/2010, at 7:20 AM, Ronda Brown wrote:




On 14/01/2010, at 11:37 PM, Mike Fuller wrote:



In attempting to print a PDF from Acrobat Pro version 9.3 I cannot  
set my printer in the Format For selector of the Page Setup  
requester - it shows only "Any Printer".


As a consequence I cannot print to my printer's full margins.

I see my list of printers in all other software Page Setups,  
including Acrobat Pro 8.


Is there a way of getting Acrobat 9 to "see" my printers?


Hi Mike,

Are you using Snow Leopard?

In Snow Leopard, the Acrobat team replaced the functionality of the  
Adobe PDF printer with an Automator function in the Print dialog  
called Save as Adobe PDF.

It appears in the PDF menu at the bottom of the Print dialog.

Choosing this option opens a dialog where you can select an Adobe  
PDF setting and choose to launch Acrobat or another PDF reader.
After making your choice, you’ll be prompted for a name for your  
PDF file and a location to save the file.



Cheers,
Ronni

17" MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.2 Snow Leopard
Windows 7 Ultimate (under sufferance)



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Re: Acrobat Pro 9 print problem

[Ronda Brown]

On 14/01/2010, at 11:37 PM, Mike Fuller wrote:

> 
> In attempting to print a PDF from Acrobat Pro version 9.3 I cannot set my 
> printer in the Format For selector of the Page Setup requester - it shows 
> only "Any Printer".
> 
> As a consequence I cannot print to my printer's full margins.
> 
> I see my list of printers in all other software Page Setups, including 
> Acrobat Pro 8.
> 
> Is there a way of getting Acrobat 9 to "see" my printers?

Hi Mike,

Are you using Snow Leopard?

In Snow Leopard, the Acrobat team replaced the functionality of the Adobe PDF 
printer with an Automator function in the Print dialog called Save as Adobe 
PDF. 
It appears in the PDF menu at the bottom of the Print dialog.

Choosing this option opens a dialog where you can select an Adobe PDF setting 
and choose to launch Acrobat or another PDF reader.
After making your choice, you’ll be prompted for a name for your PDF file and a 
location to save the file.


Cheers,
Ronni

17" MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.2 Snow Leopard
Windows 7 Ultimate (under sufferance)



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Re: Acrobat Pro 9 print problem

[choy]

It would help if we knew what printer you are printing to. Is it to do  
with the PPD file for the printer?


Dave

On 14/01/2010, at 11:37 PM, Mike Fuller wrote:



In attempting to print a PDF from Acrobat Pro version 9.3 I cannot  
set my printer in the Format For selector of the Page Setup  
requester - it shows only "Any Printer".


As a consequence I cannot print to my printer's full margins.

I see my list of printers in all other software Page Setups,  
including Acrobat Pro 8.


Is there a way of getting Acrobat 9 to "see" my printers?

Thanks

Mike Fuller



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