RE: [WISPA] Are these good or bad Alvarion VL statistics...
Ok, found it in the CLI. I'll give that a try tomorrow and see if we can keep this link passing data. We can't easily use the BreezeConfig as these radios are located in such a way that Telnet is the best method to manage them. I really wasn't impressed with the BreezeConfig GUI anyway...seemed very slow to respond. Thanks again for your input. Best, Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David E. Smith Sent: Tuesday, October 10, 2006 11:42 PM To: WISPA General List Subject: Re: [WISPA] Are these good or bad Alvarion VL statistics... Brad Belton wrote: > Is there a way to lock in a modulation rate at the lowest setting...say > maybe 6MB in an effort to give the VL a chance in a noisy environment? There is, but I don't remember how to do it from the command line :( With Breezeconfig, click on the "Performance" tab, set Maximum Modulation Level to whatever, click Apply. Then switch back to the Unit Control tab and click "Reset" to reboot the SU. BreezeConfig also gives you all sorts of nifty performance statistics under the Site Survey tab to help you find out just what ails your radio. The "Per Mod Level Counters" sub-tab is especially fun in that regard. David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Are these good or bad Alvarion VL statistics...
Brad Belton wrote: Is there a way to lock in a modulation rate at the lowest setting...say maybe 6MB in an effort to give the VL a chance in a noisy environment? There is, but I don't remember how to do it from the command line :( With Breezeconfig, click on the "Performance" tab, set Maximum Modulation Level to whatever, click Apply. Then switch back to the Unit Control tab and click "Reset" to reboot the SU. BreezeConfig also gives you all sorts of nifty performance statistics under the Site Survey tab to help you find out just what ails your radio. The "Per Mod Level Counters" sub-tab is especially fun in that regard. David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Are these good or bad Alvarion VL statistics...
Hello David, Great tip on the 4-4-1. What does the 4-4-2 mean? Problem I think we are having is during business hours RF activity at the AU side is greater than say right now. Right now I'm able to pass pretty decent bandwidth over the linkabout 12Mbps down to the SU and about 6-7Mbps up from the SU. Much better than the few hundred Kbps uploads we were seeing this afternoon. Is there a way to lock in a modulation rate at the lowest setting...say maybe 6MB in an effort to give the VL a chance in a noisy environment? Thanks, Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David E. Smith Sent: Tuesday, October 10, 2006 11:01 PM To: WISPA General List Subject: Re: [WISPA] Are these good or bad Alvarion VL statistics... Brad Belton wrote: > I'm at the SU side and the SU shows "Five Green LEDs". In fact the SU shows > "Five Green LEDs" even if we swing the antenna a few degrees left - right - > up or down. We really have no idea what our RSSI is, but we've made our > best judgment splitting the difference between the left - right - up and > down sweep. While Alvarion doesn't give you actual RSSI, you can get a running signal-to-noise number. Telnet into the SU, hit 4, 4, 1. You can use those numbers to fine-tune your antenna alignment, if you keep in mind those numbers lag a second or two behind. (You can also get those numbers from the BreezeConfig software, which is a lot easier to navigate than some of Alvarion's complex menus. A CD with that software should have come with your hardware; if you don't have it, email me offlist and I can hook you up.) David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Are these good or bad Alvarion VL statistics...
Brad Belton wrote: I'm at the SU side and the SU shows "Five Green LEDs". In fact the SU shows "Five Green LEDs" even if we swing the antenna a few degrees left - right - up or down. We really have no idea what our RSSI is, but we've made our best judgment splitting the difference between the left - right - up and down sweep. While Alvarion doesn't give you actual RSSI, you can get a running signal-to-noise number. Telnet into the SU, hit 4, 4, 1. You can use those numbers to fine-tune your antenna alignment, if you keep in mind those numbers lag a second or two behind. (You can also get those numbers from the BreezeConfig software, which is a lot easier to navigate than some of Alvarion's complex menus. A CD with that software should have come with your hardware; if you don't have it, email me offlist and I can hook you up.) David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Are these good or bad Alvarion VL statistics...
I'm at the SU side and the SU shows "Five Green LEDs". In fact the SU shows "Five Green LEDs" even if we swing the antenna a few degrees left - right - up or down. We really have no idea what our RSSI is, but we've made our best judgment splitting the difference between the left - right - up and down sweep. Internet speed tests are varying from 6Mbps-9Mbps downloads and uploads from as little as 198Kbps to rarely better than 3Mbps. This is pretty disappointing considering Alvarion claims this is a 45MB radio. There is only one SU hanging off of this Alvarion VL AP. We have sold the client a 2Mbps/2Mbps package. Some days are better than others, but now that the client is starting to really use the circuit the link is unable to keep up with the 2Mbps/2Mbps committed rate. We have run numerous surveys at the AU site and Alvarion Support (including the radio) has determined we are using the only semi-clear channel available. I am new to Alvarion VL and my question to VL users is what do you do in a situation like this? Are there any additional settings within VL to help alleviate interference? Traffic Statistics == 1 - Display Counters 2 - Reset Counters AU 270* >>> 1 Ethernet Counters = Total received frames via Ethernet :193157185 Transmitted wireless to Ethernet :231448002 WLAN Counters = Total transmitted frames to wireless :212937472 (Beacons: 29931828, OtherMng & Data: 1830056 44) Total submitted frames (bridge) :192350033 (High: 0, Mid: 18111562, Low: 174233366) Total transmitted Unicasts :164403186 Frames dropped (too many retries):2039 Total retransmitted frames :2475101 Total transmitted concatenated frames :163118132 (Single: 153602388, Double: 8276616 More: 1 239128) Total Tx events :2039 (Dropped: 2039, Underrun: 0, Others: 0) Total received frames from wireless :232847646 Total received data frames :231138710 Total Rx events :2322150690 (Phy: 2318539529, CRC: 3611161, Overrun: 0, Decrypt: 0) Total received concatenated frames :165905201 (Single: 134155300, Double: 17586693 More: 1 4163208) Bad fragments received (CRC) :3611161 Duplicate frames discarded :394100 Internally discarded MIR/CIR :5105 Press any key to return > Thanks, Brad -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Tranzeo CPE alternative
Take a look at these… http://www.demarctech.com/products/reliawave-rwo/rwo-plus-hpg-15a.htm I have ordered a couple to evaluate, but still haven’t had the time to put them up. They are built pretty solid and are a tad bit smaller than the TR-CPE200’s. They were advised to me by another Wisper that uses StarOS, he had good success with them. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Hensley Sent: Tuesday, October 10, 2006 2:17 PM To: WISPA General List Subject: [WISPA] Tranzeo CPE alternative Trying to evaluate all of my options here, and thought I would see what other CPE are out there that are comparable to Tranzeo CPQ units (802.11b, built-in router, etc). Want to stay within that price range, but DON'T want to build a unit myself. Not that I'm not happy with the CPQ's, but I've had a run of bad ones (to the tune of 1 in almost every 10 pack I get in here) and just not sure what's going on. I just got word of a price increase on the CPE units also (not the CPQ's though). I'd also like to get something a little smaller in physical size than the Tranzeo's. Not that they are bad, but would be nice if they weren't quite such an eyesore. Again, that's not a huge issue though. Anyway, just thought I'd throw this out. I've considered Canopy, but of course, that's an entire network change. Just not sure if I want to do that, and not sure if it would be as financially economical as Tranzeo in the long run. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Tranzeo CPE alternative
I would take a look at Deliberant. www.deliberant.com They ship and handle rma's promptly, along with great customer support. Jason Hensley <[EMAIL PROTECTED]> wrote: Trying to evaluate all of my options here, and thought I would see what other CPE are out there that are comparable to Tranzeo CPQ units (802.11b, built-in router, etc). Want to stay within that price range, but DON'T want to build a unit myself. Not that I'm not happy with the CPQ's, but I've had a run of bad ones (to the tune of 1 in almost every 10 pack I get in here) and just not sure what's going on. I just got word of a price increase on the CPE units also (not the CPQ's though). I'd also like to get something a little smaller in physical size than the Tranzeo's. Not that they are bad, but would be nice if they weren't quite such an eyesore. Again, that's not a huge issue though. Anyway, just thought I'd throw this out. I've considered Canopy, but of course, that's an entire network change. Just not sure if I want to do that, and not sure if it would be as financially economical as Tranzeo in the long run. -- WISPA Wireless List: wireless@wispa.orgSubscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wirelessArchives: http://lists.wispa.org/pipermail/wireless/Velocity Wireless Anthony Morin 208 East Elm Street Ambia, IN 47917 Office: (765) 869-5173 Cell: (765) 884-6009 Get your own web address for just $1.99/1st yr. We'll help. Yahoo! Small Business. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] OsBridge CPE
Anyone using the OsBridge 5GXi CPE in their network and care to share their comments on or off list? We are chomping at the bit to offer a 10Mbps/1Mbps service but we need an affordable 5Ghz CPE to make it a reality. With the OsBridge 5GXi model coming in at <$200 per unit, it has caught my eye. Does the OsBridge 5GXi play nice with StarOS and Mikrotik? How susceptible is it to static build-up and non-direct lightning strikes? What type of throughput are you seeing with it at 3 - 5 miles? The OsBridge 5GXt (http://www.osbridge.com/products5.php) and OsBridge 900XL (http://www.osbridge.com/products900.php) are also rather interesting but their pricing may be a show stopper. Anyone tried either of these models? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Outsourced installations (KyWiFi LLC)
If it deters a tire kicker from wasting our company's resources, then I will be very happy. I don't believe it will deter anyone who is seriously wanting our broadband service as they will not be charged a site survey fee unless they decline service following a successful site survey at their location. If I forget, will someone please remind me in a couple months so I can report back whether or not our new site survey policy is successful or not. Sure will be nice if it works like your puppy story. ;-) Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Tom DeReggi" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, October 10, 2006 10:45 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) Its not that I don't understand or agree with your point of view, but I just question wether it will work based on unecessarily detering customers. Its hard enough getting someone willing to try wireless in the first place, and now you are saying that the odds of getting it aren't good enough to to risk your $29. If trying to get their business isn't worth $29 to you, They may not even bother to subscribe. On the flip side, if your business is like mine, and you focus on Business and sure things, the lost residential business may not be a bad thing, if it just isn;t financially viable to go after with money at risk. It also could end up working th opposite. You are establishing value for your time. Possibly preventing other from abusing/taking up your time in the future. And when you set a value, people recognize it as more valuable and want it more. It goes back to my puppy story. I put an add for free puppies in the paper, and nobody called. The next week I put an add Puppies only $25, and sold every one of them the first day the paper was out. I'm interested in seeing how it plays out for you over time, charging the survey fee. Let us know as the plan progresses. PS. This is also a factor of wether you are in a underserved or served area. There is more demand in an underserved area. In my urban market, everyone offers everything for free. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "KyWiFi LLC" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, October 10, 2006 7:57 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) >I think those who decline our service following a successful site > survey are just tire kickers. They almost always tell our subcontractor > that they "will speak to the wife and get back to us" or they were > merely "wanting to see if our service was available in their area". > People of this stature waste our time and resources, they are the ones > that we need to avoid from the get go in order to optimize our company's > efficiency. I do not feel that we should punish ethical customers by > charging an inflated installation fee to subsidize our site survey > expenses > incurred by the tire kickers. We've decided that we are going to require > a signed site survey request form with payment authorization prior to the > site survey being performed and those who decline service following a > successful site survey WILL BE billed the applicable site survey fee. If > they are serious about obtaining our service, they will find a fax machine > or scanner to return the signed document to our company. Feel free to > follow-up with me in a couple of months to see how this new policy is > working for our WISP. BTW, the other WISP in our area is charging > $75 - $150 for a site survey fee. The word on the street is that they are > adding 4 - 5 new subscribers per day but I find this very hard to believe > because we are only adding 4 - 5 per week but our coverage area is > more limited than their's. They are also charging $300 - $500 in upfront > installation/CPE fees compared to our $99 upfront fee. When their > company was planning expansion into our area, my partner and I hosted > a conference call with their two owners and they told us point blank, > "people will pay us whatever we charge them because we are their > only option." This is just the opposite of how my partner and I approach > our WISP, we did not get into this business to get rich, we simply wanted > to offer a better service (for less) to the communities we service. We're > not the type of company who's strategy involves taking advantage of > people but if someone wants something (a site survey for instance), they > need to pay for it because it's the fair thing to do being th
[WISPA] Need Products to Sell
Team, Google Map is done.. thanks for your help... NEXT... I want to drive phone calls your way... my site.. .evdo-coverage.com has room for a couple of new products/services... BUT we dont have the ability to answer any more calls.. SO... i'd love your put your products and services AND YOUR PHONE NUMBER on our site for non competing products... / solutions... any ideas what you'd want me to push for you? We just gotta make sure that you can track new sales so we can do a profit share... -- Robert Q Kim, Internet Advisor Provider http://wimax-coverage.com http://evdo-coverage.com 2611 S. Pacific Coast Highway 101 Suite 203 Cardiff by the Sea, CA 92007 206 984 0880 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Tranzeo CPE alternative
Trying to evaluate all of my options here, and thought I would see what other CPE are out there that are comparable to Tranzeo CPQ units (802.11b, built-in router, etc). Want to stay within that price range, but DON'T want to build a unit myself. Not that I'm not happy with the CPQ's, but I've had a run of bad ones (to the tune of 1 in almost every 10 pack I get in here) and just not sure what's going on. I just got word of a price increase on the CPE units also (not the CPQ's though). I'd also like to get something a little smaller in physical size than the Tranzeo's. Not that they are bad, but would be nice if they weren't quite such an eyesore. Again, that's not a huge issue though. Anyway, just thought I'd throw this out. I've considered Canopy, but of course, that's an entire network change. Just not sure if I want to do that, and not sure if it would be as financially economical as Tranzeo in the long run. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Outsourced installations (KyWiFi LLC)
inline Tom DeReggi wrote: Its not that I don't understand or agree with your point of view, but I just question wether it will work based on unecessarily detering customers. Its hard enough getting someone willing to try wireless in the first place, and now you are saying that the odds of getting it aren't good enough to to risk your $29. If trying to get their business isn't worth $29 to you, They may not even bother to subscribe. On the flip side, if your business is like mine, and you focus on Business and sure things, the lost residential business may not be a bad thing, if it just isn;t financially viable to go after with money at risk. It also could end up working th opposite. You are establishing value for your time. Possibly preventing other from abusing/taking up your time in the future. And when you set a value, people recognize it as more valuable and want it more. It goes back to my puppy story. I put an add for free puppies in the paper, and nobody called. The next week I put an add Puppies only $25, and sold every one of them the first day the paper was out. We've done the puppy thing and it works. My grandpa used to sell used cars. If a car wouldn't sell, he'd raise the price and it would sell. I'm interested in seeing how it plays out for you over time, charging the survey fee. Let us know as the plan progresses. PS. This is also a factor of wether you are in a underserved or served area. There is more demand in an underserved area. In my urban market, everyone offers everything for free. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "KyWiFi LLC" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, October 10, 2006 7:57 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) I think those who decline our service following a successful site survey are just tire kickers. They almost always tell our subcontractor that they "will speak to the wife and get back to us" or they were merely "wanting to see if our service was available in their area". People of this stature waste our time and resources, they are the ones that we need to avoid from the get go in order to optimize our company's efficiency. I do not feel that we should punish ethical customers by charging an inflated installation fee to subsidize our site survey expenses incurred by the tire kickers. We've decided that we are going to require a signed site survey request form with payment authorization prior to the site survey being performed and those who decline service following a successful site survey WILL BE billed the applicable site survey fee. If they are serious about obtaining our service, they will find a fax machine or scanner to return the signed document to our company. Feel free to follow-up with me in a couple of months to see how this new policy is working for our WISP. BTW, the other WISP in our area is charging $75 - $150 for a site survey fee. The word on the street is that they are adding 4 - 5 new subscribers per day but I find this very hard to believe because we are only adding 4 - 5 per week but our coverage area is more limited than their's. They are also charging $300 - $500 in upfront installation/CPE fees compared to our $99 upfront fee. When their company was planning expansion into our area, my partner and I hosted a conference call with their two owners and they told us point blank, "people will pay us whatever we charge them because we are their only option." This is just the opposite of how my partner and I approach our WISP, we did not get into this business to get rich, we simply wanted to offer a better service (for less) to the communities we service. We're not the type of company who's strategy involves taking advantage of people but if someone wants something (a site survey for instance), they need to pay for it because it's the fair thing to do being that it does require time, labor and other expenses. For now, we're just going to enforce the site survey fee for those who are disrespectful of our resources (i.e. those who decline our service following a successful site survey). Time will tell. Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Peter R." <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:56 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) It seems more likely that Blair is disqualifying his prospects before spending money on a site survey. One of the best sales skill
Re: [WISPA] Outsourced installations (KyWiFi LLC)
Its not that I don't understand or agree with your point of view, but I just question wether it will work based on unecessarily detering customers. Its hard enough getting someone willing to try wireless in the first place, and now you are saying that the odds of getting it aren't good enough to to risk your $29. If trying to get their business isn't worth $29 to you, They may not even bother to subscribe. On the flip side, if your business is like mine, and you focus on Business and sure things, the lost residential business may not be a bad thing, if it just isn;t financially viable to go after with money at risk. It also could end up working th opposite. You are establishing value for your time. Possibly preventing other from abusing/taking up your time in the future. And when you set a value, people recognize it as more valuable and want it more. It goes back to my puppy story. I put an add for free puppies in the paper, and nobody called. The next week I put an add Puppies only $25, and sold every one of them the first day the paper was out. I'm interested in seeing how it plays out for you over time, charging the survey fee. Let us know as the plan progresses. PS. This is also a factor of wether you are in a underserved or served area. There is more demand in an underserved area. In my urban market, everyone offers everything for free. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "KyWiFi LLC" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, October 10, 2006 7:57 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) I think those who decline our service following a successful site survey are just tire kickers. They almost always tell our subcontractor that they "will speak to the wife and get back to us" or they were merely "wanting to see if our service was available in their area". People of this stature waste our time and resources, they are the ones that we need to avoid from the get go in order to optimize our company's efficiency. I do not feel that we should punish ethical customers by charging an inflated installation fee to subsidize our site survey expenses incurred by the tire kickers. We've decided that we are going to require a signed site survey request form with payment authorization prior to the site survey being performed and those who decline service following a successful site survey WILL BE billed the applicable site survey fee. If they are serious about obtaining our service, they will find a fax machine or scanner to return the signed document to our company. Feel free to follow-up with me in a couple of months to see how this new policy is working for our WISP. BTW, the other WISP in our area is charging $75 - $150 for a site survey fee. The word on the street is that they are adding 4 - 5 new subscribers per day but I find this very hard to believe because we are only adding 4 - 5 per week but our coverage area is more limited than their's. They are also charging $300 - $500 in upfront installation/CPE fees compared to our $99 upfront fee. When their company was planning expansion into our area, my partner and I hosted a conference call with their two owners and they told us point blank, "people will pay us whatever we charge them because we are their only option." This is just the opposite of how my partner and I approach our WISP, we did not get into this business to get rich, we simply wanted to offer a better service (for less) to the communities we service. We're not the type of company who's strategy involves taking advantage of people but if someone wants something (a site survey for instance), they need to pay for it because it's the fair thing to do being that it does require time, labor and other expenses. For now, we're just going to enforce the site survey fee for those who are disrespectful of our resources (i.e. those who decline our service following a successful site survey). Time will tell. Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Peter R." <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:56 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) It seems more likely that Blair is disqualifying his prospects before spending money on a site survey. One of the best sales skills is the ability to DQ prospects early - it saves the sales guy and the company time and money. If the site survey for the prospect comes back positive, what are the objections? Are
Re: [WISPA] Re: Outsourced installations (KyWiFi LLC)
KyWiFi LLC wrote: Will 700Mhz not work like the local tv station broadcast? I mean, if someone can pick up a local tv station's broadcast via an antenna, they should be able to receive broadband via the same spectrum, right? Are you saying that 700Mhz is not much better than 900Mhz? Remember broadcast stations have much higher transmit power and ERP than fixed broadband wireless. 700 is a little better propagation wise, but the key is antenna again and placement. Leon Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Chris Cooper" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:17 AM Subject: RE: [WISPA] Re: Outsourced installations (KyWiFi LLC) You are still going to need to do site surveys w/ 700. If you are in rolling terrain, the 700 is going to have the same problem with dirt as 900 c -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of KyWiFi LLC Sent: Monday, October 09, 2006 2:07 AM To: WISPA General List Subject: Re: [WISPA] Re: Outsourced installations (KyWiFi LLC) I can see both sides. Since we haven't implemented the new policy yet, we may just charge the $29.99 site survey fee if they decline service after a successful site survey. We only charge $99 for installation and our CPE is provided on a free-to-use basis as we are competing against one other WISP, cable and DSL. Out of 10 site surveys, only 3 or 4 are successful due to the rolling terrain in our coverage area and we have (17) broadcast sites! Now if we were using 900Mhz, we could probably double our site survey success rate but fewer people would be interested because of the cost of the 900Mhz CPE which we would have to pass along to them in order for it to be feasible. In a perfect world, prospects should expect to pay for an onsite site survey because there are costs involved (labor and gas). Too bad we don't live in a perfect world. Hopefully unlicensed 700Mhz will become available in our lifetime and we can avoid site surveys altogether. I wonder though if it will be less costly than 900Mhz gear when/if that time does come? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Justin Wilson" <[EMAIL PROTECTED]> To: Sent: Sunday, October 08, 2006 8:48 PM Subject: [WISPA] Re: Outsourced installations (KyWiFi LLC) I would not be happy about the $29.95 fee. If you can get away with it go right ahead. I look at it the customer is betting $29.95 that they can get service. I would rather have it here if they can get service, and they don't then they are charged $29.95. If they can't get service why should they have to pay $29.95? That would be like going to buy a new car. You want a Blue one with a stick shift. The dealer can't get you one, but they charge you $29.95 for looking. I think the word will spread pretty quickly. Customers are a weird beast. I can see the coffee shop conversations now: Joe:"Yeah that company came out and did a site survey to see if they could get me wireless" Bob " How did that go?" Joe "The installer guy waived an antenna around and said he could not get me a signal" Bob "Too bad, so what now?" Joe "I don't know, but I got charged $29.95 for him coming out" Bob "What? They are supposed to come out next week. I don't want them charging me $29.95 if they can't hook me up." Just my .02 Justin begin:vcard fn:Leon Zetekoff n:Zetekoff;Leon org:BackWoods Wireless adr;dom:;;505 B Main Street;Blandon;PA;19510 email;internet:[EMAIL PROTECTED] title:Proprietor tel;work:484-335-9920 tel;fax:484-335-9921 tel;home:610-916-0230 tel;cell:610-223-8642 x-mozilla-html:TRUE url:http://www.backwoodswireless.net version:2.1 end:vcard -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Re: Outsourced installations (KyWiFi LLC)
No- what Im saying is that rolling, or hilly terrain is inherently difficult to cover. We are in pretty hilly terrain, use 900 and its rough at times. We almost always do signal testing for each prospect. We have paging down as low as 158.7 that still wont propagate everywhere. A big high ridge is a real signal killer. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of KyWiFi LLC Sent: Tuesday, October 10, 2006 8:08 AM To: WISPA General List Subject: Re: [WISPA] Re: Outsourced installations (KyWiFi LLC) Will 700Mhz not work like the local tv station broadcast? I mean, if someone can pick up a local tv station's broadcast via an antenna, they should be able to receive broadband via the same spectrum, right? Are you saying that 700Mhz is not much better than 900Mhz? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Chris Cooper" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:17 AM Subject: RE: [WISPA] Re: Outsourced installations (KyWiFi LLC) You are still going to need to do site surveys w/ 700. If you are in rolling terrain, the 700 is going to have the same problem with dirt as 900 c -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of KyWiFi LLC Sent: Monday, October 09, 2006 2:07 AM To: WISPA General List Subject: Re: [WISPA] Re: Outsourced installations (KyWiFi LLC) I can see both sides. Since we haven't implemented the new policy yet, we may just charge the $29.99 site survey fee if they decline service after a successful site survey. We only charge $99 for installation and our CPE is provided on a free-to-use basis as we are competing against one other WISP, cable and DSL. Out of 10 site surveys, only 3 or 4 are successful due to the rolling terrain in our coverage area and we have (17) broadcast sites! Now if we were using 900Mhz, we could probably double our site survey success rate but fewer people would be interested because of the cost of the 900Mhz CPE which we would have to pass along to them in order for it to be feasible. In a perfect world, prospects should expect to pay for an onsite site survey because there are costs involved (labor and gas). Too bad we don't live in a perfect world. Hopefully unlicensed 700Mhz will become available in our lifetime and we can avoid site surveys altogether. I wonder though if it will be less costly than 900Mhz gear when/if that time does come? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Justin Wilson" <[EMAIL PROTECTED]> To: Sent: Sunday, October 08, 2006 8:48 PM Subject: [WISPA] Re: Outsourced installations (KyWiFi LLC) I would not be happy about the $29.95 fee. If you can get away with it go right ahead. I look at it the customer is betting $29.95 that they can get service. I would rather have it here if they can get service, and they don't then they are charged $29.95. If they can't get service why should they have to pay $29.95? That would be like going to buy a new car. You want a Blue one with a stick shift. The dealer can't get you one, but they charge you $29.95 for looking. I think the word will spread pretty quickly. Customers are a weird beast. I can see the coffee shop conversations now: Joe:"Yeah that company came out and did a site survey to see if they could get me wireless" Bob " How did that go?" Joe "The installer guy waived an antenna around and said he could not get me a signal" Bob "Too bad, so what now?" Joe "I don't know, but I got charged $29.95 for him coming out" Bob "What? They are supposed to come out next week. I don't want them charging me $29.95 if they can't hook me up." Just my .02 Justin -- Justin S. Wilson <[EMAIL PROTECTED]> Access - WISP Consulting - Tower Climbing Web: http://www.mtin.net Web: http://www.jwilson.ws -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless A
Re: [WISPA] Re: Outsourced installations (KyWiFi LLC)
Will 700Mhz not work like the local tv station broadcast? I mean, if someone can pick up a local tv station's broadcast via an antenna, they should be able to receive broadband via the same spectrum, right? Are you saying that 700Mhz is not much better than 900Mhz? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Chris Cooper" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:17 AM Subject: RE: [WISPA] Re: Outsourced installations (KyWiFi LLC) You are still going to need to do site surveys w/ 700. If you are in rolling terrain, the 700 is going to have the same problem with dirt as 900 c -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of KyWiFi LLC Sent: Monday, October 09, 2006 2:07 AM To: WISPA General List Subject: Re: [WISPA] Re: Outsourced installations (KyWiFi LLC) I can see both sides. Since we haven't implemented the new policy yet, we may just charge the $29.99 site survey fee if they decline service after a successful site survey. We only charge $99 for installation and our CPE is provided on a free-to-use basis as we are competing against one other WISP, cable and DSL. Out of 10 site surveys, only 3 or 4 are successful due to the rolling terrain in our coverage area and we have (17) broadcast sites! Now if we were using 900Mhz, we could probably double our site survey success rate but fewer people would be interested because of the cost of the 900Mhz CPE which we would have to pass along to them in order for it to be feasible. In a perfect world, prospects should expect to pay for an onsite site survey because there are costs involved (labor and gas). Too bad we don't live in a perfect world. Hopefully unlicensed 700Mhz will become available in our lifetime and we can avoid site surveys altogether. I wonder though if it will be less costly than 900Mhz gear when/if that time does come? Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Justin Wilson" <[EMAIL PROTECTED]> To: Sent: Sunday, October 08, 2006 8:48 PM Subject: [WISPA] Re: Outsourced installations (KyWiFi LLC) I would not be happy about the $29.95 fee. If you can get away with it go right ahead. I look at it the customer is betting $29.95 that they can get service. I would rather have it here if they can get service, and they don't then they are charged $29.95. If they can't get service why should they have to pay $29.95? That would be like going to buy a new car. You want a Blue one with a stick shift. The dealer can't get you one, but they charge you $29.95 for looking. I think the word will spread pretty quickly. Customers are a weird beast. I can see the coffee shop conversations now: Joe:"Yeah that company came out and did a site survey to see if they could get me wireless" Bob " How did that go?" Joe "The installer guy waived an antenna around and said he could not get me a signal" Bob "Too bad, so what now?" Joe "I don't know, but I got charged $29.95 for him coming out" Bob "What? They are supposed to come out next week. I don't want them charging me $29.95 if they can't hook me up." Just my .02 Justin -- Justin S. Wilson <[EMAIL PROTECTED]> Access - WISP Consulting - Tower Climbing Web: http://www.mtin.net Web: http://www.jwilson.ws -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.407 / Virus Database: 268.13.1/466 - Release Date: 10/7/2006 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Outsourced installations (KyWiFi LLC)
I think those who decline our service following a successful site survey are just tire kickers. They almost always tell our subcontractor that they "will speak to the wife and get back to us" or they were merely "wanting to see if our service was available in their area". People of this stature waste our time and resources, they are the ones that we need to avoid from the get go in order to optimize our company's efficiency. I do not feel that we should punish ethical customers by charging an inflated installation fee to subsidize our site survey expenses incurred by the tire kickers. We've decided that we are going to require a signed site survey request form with payment authorization prior to the site survey being performed and those who decline service following a successful site survey WILL BE billed the applicable site survey fee. If they are serious about obtaining our service, they will find a fax machine or scanner to return the signed document to our company. Feel free to follow-up with me in a couple of months to see how this new policy is working for our WISP. BTW, the other WISP in our area is charging $75 - $150 for a site survey fee. The word on the street is that they are adding 4 - 5 new subscribers per day but I find this very hard to believe because we are only adding 4 - 5 per week but our coverage area is more limited than their's. They are also charging $300 - $500 in upfront installation/CPE fees compared to our $99 upfront fee. When their company was planning expansion into our area, my partner and I hosted a conference call with their two owners and they told us point blank, "people will pay us whatever we charge them because we are their only option." This is just the opposite of how my partner and I approach our WISP, we did not get into this business to get rich, we simply wanted to offer a better service (for less) to the communities we service. We're not the type of company who's strategy involves taking advantage of people but if someone wants something (a site survey for instance), they need to pay for it because it's the fair thing to do being that it does require time, labor and other expenses. For now, we're just going to enforce the site survey fee for those who are disrespectful of our resources (i.e. those who decline our service following a successful site survey). Time will tell. Shannon D. Denniston, Co-Founder KyWiFi, LLC - Mt. Sterling, Kentucky "Your Hometown Broadband Provider" http://www.KyWiFi.com Call Us Today: 859.274.4033 === $29.99 DSL High Speed Internet $14.99 Home Phone Service $19.99 All Digital Satellite TV - No Phone Line Required for DSL - FREE Activation & Equipment - Affordable Upfront Pricing - Locally Owned & Operated - We Also Service Most Rural Areas === - Original Message - From: "Peter R." <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 09, 2006 7:56 AM Subject: Re: [WISPA] Outsourced installations (KyWiFi LLC) It seems more likely that Blair is disqualifying his prospects before spending money on a site survey. One of the best sales skills is the ability to DQ prospects early - it saves the sales guy and the company time and money. If the site survey for the prospect comes back positive, what are the objections? Are you creating a response for each objection? How are you presenting the site survey results? Is it an enthusiastic delivery like The Irrestible Offer or is it flat? "Wonderful! Right now you have a chance to get our broadband service. In just 2 days we will have you surfing the web on a safe, reliable and fast platform." - Peter RAD-INFO, Inc. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
