[ActiveDir] OT: Helpdesk Software

2005-12-19 Thread Salandra, Justin A.
Does anyone know of a good Helpdesk Software product that integrates with Active Directory? Justin A. Salandra MCSE Windows 2000 2003 Network and Technology Services Manager Catholic Healthcare System 646.505.3681 - office 917.455.0110 - cell [EMAIL PROTECTED]

RE: [ActiveDir] OT: Helpdesk Software

2005-12-19 Thread John Shukovsky Jr
http://www.alloy-software.com/an/index.html From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Salandra, Justin A. Sent: Monday, December 19, 2005 10:23 AM To: ActiveDir@mail.activedir.org Subject: [ActiveDir] OT: Helpdesk Software Does anyone know of a good

RE: [ActiveDir] OT: helpdesk software

2004-11-16 Thread Douglas M. Long
/ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 10:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration into active directory, a web

RE: [ActiveDir] OT: helpdesk software

2004-11-16 Thread Dale, Rick
, 2004 2:30 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Have you integrated this with AD? Know anyone who can point me in the right direction on how to do so? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Wassell Sent

RE: [ActiveDir] OT: helpdesk software

2004-11-16 Thread Justin_Leney
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RE: [ActiveDir] OT: helpdesk software

2004-11-16 Thread Lucia Washaya
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RE: [ActiveDir] OT: helpdesk software

2004-11-04 Thread Jason Benway
/ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 10:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration into active directory, a web

[ActiveDir] OT: helpdesk software

2004-11-02 Thread Jason Benway
I'm looking into helpdesk software. I need integration into active directory, a web interface, and the biggest issue. I want to be able to use email to open and track the tickets. I want the user to be able to send an email to an internal email address, the tech replies to the email which gets

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Rimmerman, Russ
How about Track-It! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 9:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Robert Rutherford
Have a look at http://www.hornbill.com/ Should do everything you want. Rob -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: 02 November 2004 15:19 To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Sonia Tapia
Try bigWebDesk www.bigwebdesk.com Sonia Tapia -Original Message- From: Jason Benway [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 02, 2004 7:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Michael Wassell
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 10:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration into active directory, a web interface, and the biggest

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Perdue David J Contr InDyne/Enterprise IT
PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 7:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Salandra, Justin A.
What is the cost of that software package? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Rutherford Sent: Tuesday, November 02, 2004 10:42 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Have a look at http

Re: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Sean Johnson
We use RT ( http://www.bestpractical ). If you have some perl experience, it's fairly easy to extensively customize. Authentication can be done via active directory via ldap, with autocreation of user accounts, etc. The system is easily email driven, so emails can create,modify, and resolve

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread Robert Rutherford
: helpdesk software What is the cost of that software package? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Rutherford Sent: Tuesday, November 02, 2004 10:42 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Have a look at http

RE: [ActiveDir] OT: helpdesk software

2004-11-02 Thread deji
PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Liberum is a nice, free alternative if open-source is an option, although production on the project has slowed quite a bit over these past few months the software is still very functional and does meet all of the requirements that you mentioned