RE: [1-8644000026237] Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Darshan, We've filed a request to either not return canceled or drafted accounts OR having a way to determine if a given customer is canceled or drafted. It'd take a while before any of them to happen. So, unfortunately, the only workaround would be a try-catch. I've heard that this doesn't

Re: [1-8644000026237] Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Thanks Thanet! Please keep us posted. Thanks, Darshan Pradhan Senior Application Architect CompanionLabs dars...@companionlabs.com LinkedIn: https://www.linkedin.com/in/darshan-pradhan-07918070/ Start advertising smarter on Facebook. Sign up for your free 7 day trial at www.companionlabs.com.

RE: [1-8644000026237] Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hello Darshan, Let me sync with the engineering team. Sorry for this back-and-forth. Best, Thanet, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: https://ads-developers.googleblog.com/search/label/google_ads_api https:

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi, Upvote for this issue. Exactly what I was also looking at it on this forum question. How automated process can know that the account is under Draft or cancelled or some other issue until we have simple procedure. Atleas

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Ads API Support, This is very frustrating. It has been a long time since I opened this support request and it is unfortunate that the Support Team is not understanding the issue. I understand that the accounts that are erroring on getCustomer call are not completely setup but that is not the

RE: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Darshan, Kindly use the *reply privately to author* option when providing the clientCustomerIds. Regards, Dannison Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: https://ads-developers.googleblog.com/search/label/goog

RE: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Darshan, I am a colleague of Dave, allow me to provide support for your concern. I can see that the account you are trying to access (3011223529) is a draft account (this means that account set up is not finished). That said, kindly finish setting up this account so you could continue making

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi, These accounts are accessible via the api, partially though, since they are returned from the ListAccessibleCustomers

RE: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Darshan, Upon checking with the team, the accounts that you are trying to access are either cancelled or in draft. You need to finish setting the accounts up in order for these accounts to be accessible via the API. Feel free to write back if you are finished setting up the accounts and are s

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Any update on this issue? On Tuesday, May 7, 2019 at 9:39:09 AM UTC-4, Darshan Pradhan wrote: > > I retested this morning to make sure the issue is not on my end. So I > regenerated a refreshToken and ran the examples available in official > java client >

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

I retested this morning to make sure the issue is not on my end. So I regenerated a refreshToken and ran the examples available in official java client 1. * ListAccessibleCustomers

Re: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi, I retest to make sure the issue is true again this morning. *I regenerated an refreshToken and ran the following examples. * 1. * ListAccessibleCustomers

RE: Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi Darshan, Thank you for reaching out to us. The AUTHENTICATION_ERROR occurs if the authentication of the request failed or if you are using incorrect credentials when making API c

Bug in Ads API? UNAUTHENTICATED Exception started popping up when making call to Google Ads CustomerServiceClient.GetCustomer

Hi, We just noticed we started seeing an error when fetching a customer details from new Google Ads Api. Here is the error details. My user has 4 accessible accounts. I think the issue is only when I am getting an account which is not fully activated, which used to work without issue before.