[Evergreen-general] Save the Date: Organizing Meeting for new interest group

Hello During the Hackfest System Admin Interest Group meeting, we discussed the creation of a new interest group for those who are more Systems/ILS admin staff but not quiet full System Administrators. We're looking for those who are interested in talking about topics like: *

Re: [Evergreen-general] SMS Messages Not Being Received

pr 5, 2024 at 11:29 AM Elizabeth Davis via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> wrote: Hi Will We’ve had several issues with most of the carriers on SMS issues. Sometimes SMS messages were throttled, and patrons would get them days or weeks later if at all.

Re: [Evergreen-general] SMS Messages Not Being Received

Hi Will We've had several issues with most of the carriers on SMS issues. Sometimes SMS messages were throttled, and patrons would get them days or weeks later if at all. Some carriers just stopped sending them totally. Sometimes the messages to a specific carrier would deliver for one

Re: [Evergreen-general] [External] Paperback vs. Hardcover Records

Hello PaILS uses the same record for hardcover and trade paper editions. We encourage a separate record for mass market paperback. I’d have to test it but would the multi-format hold work for instances where you have records for the hardcover and one for the paperback?

[Evergreen-general] Reminder: Reports Interest Group Meets Wednesday, November 29th at 2 PM Eastern

Hello Everyone, Just a reminder that the Reports Interest Group will meet Wednesday, November 29th at 2 PM Eastern. Topic: Reports Permissions and Waivers with Special Guest Jennifer Pringle (BC Libraries Cooperative) Information on joining the meeting can be found here:

[Evergreen-general] Reports Interest Group Meets Wednesday, November 29th at 2 PM Eastern

Hello Everyone, Just a reminder that the Reports Interest Group will meet Wednesday, November 29th at 2 PM Eastern. Topic: Reports Permissions and Waivers with Special Guest Jennifer Pringle (BC Libraries Cooperative) Information on joining the meeting can be found here:

Re: [Evergreen-general] Serials research

Hi Tiffany I found the Unpredictability is the New Predictability: Evergreen Serials Module Walkthrough session from 2021 conference to be very helpful. [cid:image003.png@01DA1616.9D77D9E0]Elizabeth Davis (she/her), Support & Project

Re: [Evergreen-general] Inconsistent White Screens with Hatch

HI John Is Java up to date? [cid:image004.png@01DA117F.4CB8A8E0]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated Library System (PaILS) | SPARK (717) 256-1627 | elizabeth.da...@sparkpa.org

[Evergreen-general] Reports Interest Group Meets Wednesday, September 27th at 2 PM Eastern

Hello Everyone, Just a reminder that the Reports Interest Group will meet Wednesday, September 27th at 2 PM Eastern. It will be an open agenda. Information on joining the meeting can be found here: https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-08-30 Hope to you

Re: [Evergreen-general] Staff Training Roundtable

I am interested as well. Thank you ! [cid:image003.png@01D9EB99.77C0D4B0]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated Library System (PaILS) | SPARK (717) 256-1627 | elizabeth.da...@sparkpa.org

Re: [Evergreen-general] Staff training

In addition to the age hold protection, we have a few libraries that use the high demand circulation modifiers to keep new things local. Using the modifier allows them a little more control when a movie, show, or reboot comes out based on a title and interest spikes again. Otherwise, a lot of

Re: [Evergreen-general] Pick Up Later

Tue, Aug 29, 2023 at 9:39 AM Elizabeth Davis via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> wrote: Hi Similar to the “Deliver Later” in Overdrive’s Libby, staff were wondering how they can easily suspend a hold when it’s in the ready for pick up status. They had a fe

Re: [Evergreen-general] Pick Up Later

s to shelf expiration dates if the item is in the status Ready for Pickup; however, I am not aware of such a setting. Hope this helps Eva út 29. 8. 2023 v 15:39 odesílatel Elizabeth Davis via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> napsal: Hi Similar to the “D

[Evergreen-general] Pick Up Later

Hi Similar to the "Deliver Later" in Overdrive's Libby, staff were wondering how they can easily suspend a hold when it's in the ready for pick up status. They had a few patrons over the summer who were unable to pick up items like museum passes because they were leaving for vacation in the

[Evergreen-general] Reports Interest Group Meets Wednesday, August 30th at 2 PM Eastern

Hello Everyone, Just a reminder that the Reports Interest Group will meet Wednesday, August 30th at 2 PM Eastern. Topic: Reviewing Reports Documentation with Special Guest Jennifer Pringle (BC Libraries Cooperative) Information on joining the meeting can be found here:

[Evergreen-general] Reports Interest Group Meeting Reminder: Wednesday, March 29th at 2 pm eastern

Hello The Evergreen Reports Interest Group will meet next Wednesday, March 29th at 2 pm Eastern. There's no formal agenda, but we'll have an open discussion and discuss report templates for the wiki. Here's the info for the meeting:

[Evergreen-general] Bug Tracking

Hello Everyone With bug squashing week coming up next week, I was curious how folks are tracking bugs in relation to their support tickets. I'd love to be able to automate some of this for us with updates on status or milestone or just our own notes. Thanks!

Re: [Evergreen-general] SMS notice bounce backs

y. If anyone would like to see how we have our carriers set up currently, I'd be happy to share. On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> wrote: Hi, I’m curious if anyone else is having bounce back issues with

[Evergreen-general] Spare by Prince Harry The Duke of Sussex and the holds process

Hello Everyone, Due to the overwhelming interested in Prince Harry The Duke of Sussex's biography Spare here in PaILS/SPARK, two bugs have been identified as negatively impacting the holds targeting/capture process. What our libraries are seeing is holds are either not triggering or they are

[Evergreen-general] SMS notice bounce backs

Hi, I'm curious if anyone else is having bounce back issues with their SMS notices. Our libraries have seen an increase in bounce backs from a few different carriers, mostly Verizon and AT The bounce backs usually say that the user can't be found or that the service is unavailable. In most

[Evergreen-general] Research opportunity: Library Professional Climate Survey

Hello Everyone, Just sharing a Pennsylvania research project on the Library Professional Climate. [cid:image002.png@01D92B4A.51A607B0]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated Library System (PaILS) | SPARK (717) 256-1627 |

[Evergreen-general] Circulation Limit Groups

Hello Does anyone have experience with Circulation Limit Groups? In the Circulation Limit Sets you can configure based on Circulation Modifier, Shelving Location and Linked Limit Groups. I found the Circulation Limit Group Configuration in Server administration, but that only asks for a name

Re: [Evergreen-general] How do you handle placing temporary ILL items on hold?

Hi Benjamin We have a mix of workflows. 1. Some libraries use the Pre-cats and there are some distinct workflow options: * Notify the patron and then check it out via the pre-cats when the patron arrives to pick it up. * Check it out via the pre-cat option and then notify the

Re: [Evergreen-general] Link Checker

nk to the Angular Link Checker project! We will be starting that in the new year. Elizabeth, I can confirm that as part of that project we will be updating the community documentation for Link Checker. Best, Andrea On Fri, Oct 28, 2022 at 1:12 PM Elizabeth Davis via Evergreen-general ma

Re: [Evergreen-general] Link Checker

next thing in our upgrade testing intending to come back to the link checker and never did. I did find a bug for the angularization of the link checker that King County and Equinox are doing: https://bugs.launchpad.net/evergreen/+bug/1993824 Jennifer Quoting Elizabeth Davis via Evergreen-gen

[Evergreen-general] Link Checker

Hello Does anyone have any tips/best practices on using the Link Checker? I've gotten searches to work, but when looking at say a vendor like Overdrive, I may end up with 1,000's of links to check. Thanks! [cid:image002.png@01D8E9F3.A2F01F40]Elizabeth Davis (she/her), Support & Project

Re: [Evergreen-general] Print Template Permissions

Hi Ruth Is that ADMIN_PRINT_TEMPLATE? I've edited print templates with CircClerk permissions. We have some custom cataloging permissions but was able to edit with our lowest cataloging permissions as well. [cid:image002.png@01D8CD94.D2C3F0A0]Elizabeth Davis (she/her), Support & Project

[Evergreen-general] Overdrive API integration

Hello Is anyone using the Overdrive API Integration? We are interested in learning about how patrons are finding it and any staff comments/concerns. Thanks so much, [cid:image002.png@01D8CC0A.182C3800]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated

[Evergreen-general] Holds Stalling

Hello Everyone, PaILS is testing 3.9 and we want to test the new Hard Stalling feature. Is anyone using it now or have experience with it that they can share? [cid:image001.png@01D8B310.C82F95C0]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated Library

[Evergreen-general] Bibframe and Linked Data

Hello We are curious how the community at large is using bibframe and linked data. We particularly interested having our libraries’ catalogs available in Google Search results. I know Novelist/ProQuest has a server called Linked Library Service and am curious if others have tried to do this

[Evergreen-general] Pre-Cat management

Hello Everyone We were just curious how other consortium handle their pre-cat record management. Do you run a script to automatically delete items or do you have a staff member that does it? Thank you, Elizabeth Davis she/her/hers Support & Project Management Specialist Pennsylvania

[Evergreen-general] Staff password management

Hello Everyone, We’re currently exploring different workflows for our staff password maintenance. Does anyone have a workflow that they feel works really well for their consortium? Do you run scripts, or do you do the work by hand? Do you send reminder emails or have a prompt? Do you have

[Evergreen-general] ChromeBox and Receipt Printers

Hello One of our libraries is looking into using a Chromebox for their self-check workstation. Has anyone had experience with that kind of hardware setup? Can anyone recommend receipt printers or conversely printers to avoid? I had luck with a chromebook and a Star TSP100III but that was

Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

Thanks! Elizabeth Davis she/her/hers Support & Project Management Specialist Pennsylvania Integrated Library System (PaILS) www.sparkpa.org ‪(717) 256-1627 From: Jessica Woolford Sent: Monday, April 25, 2022 2:19 PM To: Elizabeth Davis Cc: Evergreen Discussion Group ; Evergreen Community

Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

Hi I was able run it, but I’m wonder if there is a way to get the source name in the output. Sometimes our template names are not super informative or are specific to one library workflow. Elizabeth Davis she/her/hers Support & Project Management Specialist Pennsylvania Integrated Library

Re: [Evergreen-general] Reports and Chrome

t.evergreen-ils.org>> wrote: I’m having this problem. Will clear cache and see if it works. Thanks for the help. Linda From: Evergreen-general [mailto:evergreen-general-boun...@list.evergreen-ils.org<mailto:evergreen-general-boun...@list.evergreen-ils.org>] On Behalf Of Elizabeth Davis via

[Evergreen-general] Reports and Chrome

Hi With the recent update of Chrome to version 100, we are seeing an uptick of the white screen when trying to load the Reports screen. Users have to clear their cache to get it to work. I’m wondering if anyone else is experiencing this as well. Thanks, Elizabeth Davis she/her/hers Support

Re: [Evergreen-general] AT SMS notifications

tories of Georgia libraries making an impact in our communities. On Wed, Mar 23, 2022 at 8:36 AM Elizabeth Davis via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> wrote: Hello I was just wondering if anyone else has problems with AT SMS notifications. Overall AT u

Re: [Evergreen-general] AT SMS notifications

x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n]<https://www.instagram.com/georgialibraries/> Join our email list<http://georgialibraries.org> for stories of Georgia libraries making an impact in our communities. On Wed, Mar 23, 2022 at 8:36 AM Elizabeth Davis via Evergreen-general

[Evergreen-general] AT SMS notifications

Hello I was just wondering if anyone else has problems with AT SMS notifications. Overall AT users get our SMS notifications, but there seems to be a few patrons who confirm their numbers and providers and yet still do not get the notifications. The bounce backs state that the recipient

Re: [Evergreen-general] Add Items Box

from automatically opening the holdings editor. It'll show that it's blocking in your address bar but only for a split second. Adding your Evergreen URL to the list of allowed pop-ups in Chrome should fix this. Jennifer Quoting Elizabeth Davis via Evergreen-general : > Hello > > I

[Evergreen-general] Add Items Box

Hello I have a weird difference in workflows between two computers when creating a new MARC record. Both computers are using the same browser, same defaults, and same login. Computer 1: 1. Selects MARC template 2. Updates MARC Fields 3. Checks Add Items box 4. Enters barocde and

Re: [Evergreen-general] Blocked Login of Expired Staff Accounts

hose requirements. Ruth Frasur (she/they) Evergreen Development and Support Administrator Indiana State Library 140 N. Senate Ave. Indianapolis, IN 46204 (317) 232-3691 From: Evergreen-general mailto:evergreen-general-boun...@list.evergreen-ils.org>> On Behalf Of Elizabeth Davis via Evergreen-ge

[Evergreen-general] Blocked Login of Expired Staff Accounts

Hello Everyone, We are currently looking into the Blocked Login of Expired Staff Accounts (auth.block_expired_staff_login) flag in 3.7. Has anyone implemented this and mind sharing your experiences with it? Thank you, Elizabeth Davis, MLIS she/her/hers Support & Project Management Specialist

Re: [Evergreen-general] [External] - list of compatible scanners and printers

We use a combination of printers and barcode readers. Printers: Epson TM-T88V Star Micronics TSP143IIIU Barcode Readers: Honeywell 1250G Honeywell 1300 Honeywell 1450G2D Voyager MS9520- these are aging

Re: [Evergreen-general] Issues with Hatch and Chrome

We’ve experienced this on a few workstations and found deleting Hatch Prefs under the Stored User Preferences helped. We also found updating Java was required for others. We’re on 3.7.2. Elizabeth Davis, MLIS Pronouns: she/her Head of Digital Services Scranton Public Library 500 Vine Street

Re: [Evergreen-general] Evergreen and credit card vendors

We use PayPal, but had the account setup from prior to our migration to Evergreen. You can use it on the staff side with the desk payment, but the interface is lacking and we decided not to use it because it just asks for a credit card number and expiration month and year. It concerned us for