Re: [Evergreen-general] Save the Date: Organizing Meeting for new interest group

[Elizabeth Davis via Evergreen-general]

Hello Everyone,
Just a reminder that we will be meeting to discuss the creation of a new 
interest group for Systems/ILS admin staff on Tuesday, May 21st at 2 pm est.

Connection information for those interested:
https://us02web.zoom.us/j/87516758565?pwd=K2RySE45ZEJxbmNnQWlqNzRVM2RlQT09

Meeting ID: 875 1675 8565
Passcode: 181638




[cid:image003.png@01DAA602.256F0870]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Elizabeth Davis
Sent: Tuesday, April 30, 2024 10:51 AM
To: evergreen-general@list.evergreen-ils.org
Cc: Daniel Guarracino ; Millissa Macomber 

Subject: Save the Date: Organizing Meeting for new interest group

Hello

During the Hackfest System Admin Interest Group meeting, we discussed the 
creation of a new interest group for those who are more Systems/ILS admin staff 
but not quiet full System Administrators.  We're looking for those who are 
interested in talking about topics like:

  *   Understanding/Creating/Organizing policies
  *   Troubleshooting basics
  *   Permission Group management
  *   Notifications
  *   Support Desk ideas
  *   How to speak "Developer"
If you are interested in helping create a new interest group, join us for an 
organizational meeting on Tuesday, May 21st at 2 pm est. Connection information 
to follow.
Please let me know if you have any questions,

[cid:image004.png@01DAA602.256F0870]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] Accessibility options- contrast

[Elizabeth Davis via Evergreen-general]

Thanks Lena! We had been using one dark mode extension and it was causing 
problems with the reporter, but we couldn’t remember the name.  I think it was 
that one.


Stephanie- thanks! I will add heat now.

[cid:image005.png@01DA9D34.A9CFF790]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general  On 
Behalf Of Lena Hernandez via Evergreen-general
Sent: Friday, May 3, 2024 8:32 AM
To: Evergreen Discussion Group 
Cc: Lena Hernandez 
Subject: Re: [Evergreen-general] Accessibility options- contrast

I'm going to chime in and recommend against using "Dark Mode (WebExtension)" 
for Firefox. I recently had issues with it on certain Evergreen screens.

Lena

On Thu, May 2, 2024 at 4:46 PM Stephanie Leary via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Elizabeth, if it's a dark color scheme they're interested in, I have a work in 
progress that can serve as a user stylesheet (I use the Stylus extension for 
Firefox to manage these): 
https://gist.github.com/stephanieleary/360939518a049873bdac82402bdcfb87<https://urldefense.proofpoint.com/v2/url?u=https-3A__gist.github.com_stephanieleary_360939518a049873bdac82402bdcfb87=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=BH65u67J9ZXvbVLN30qrrsO403ZQSX-b_SPk0CKjI3bGAzoX4jl7SFSmsO1r5KBv=fEYKRTOCh7XFbIMSwWem7YHJHgp-2qZcbIjBTtr-XwM=>

The relevant Launchpad bugs are #1740529 for user-selected color modes and 
#2049657 for OS-level forced colors mode support, if you want to subscribe / 
add heat / etc.


Stephanie Leary
Front End Developer
Equinox Open Library Initiative
stephanie.le...@equinoxoli.org<mailto:stephanie.le...@equinoxoli.org>
https://www.equinoxOLI.org<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.equinoxOLI.org=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=BH65u67J9ZXvbVLN30qrrsO403ZQSX-b_SPk0CKjI3bGAzoX4jl7SFSmsO1r5KBv=dCWlGzECRj6X6bSPw3_cH8TNsg2p9AJsV3fC97A729g=>
phone: 877-OPEN-ILS (673-6457)


On Thu, May 2, 2024 at 3:29 PM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Thanks Seth!


[cid:image003.png@01DA9D34.A9C967E0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://urldefense.proofpoint.com/v2/url?u=https-3A__support.sparkpa.org_=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=BH65u67J9ZXvbVLN30qrrsO403ZQSX-b_SPk0CKjI3bGAzoX4jl7SFSmsO1r5KBv=Zi4Fmrqn2xBHqnVj5DsJ8INo65lQCZLy4L4om5UFWso=>
 | supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Seth Erickson via Evergreen-general
Sent: Thursday, May 2, 2024 3:16 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Seth Erickson mailto:serick...@tds.lib.mn.us>>
Subject: Re: [Evergreen-general] Accessibility options- contrast

Elizabeth,

I've used a plugin called Midnight Lizard 
<https://urldefense.proofpoint.com/v2/url?u=https-3A__midnight-2Dlizard.org_home=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=vEWNKS3hmoiDg53BITc_eoA5YP2MyTOn4w6Ltf6hYM77VfQS-NMvjWNHbgyp3ozl=Mvb1tRyE1295XxCVhNYCSL25huE-61PpfmxUurwIa6c=>
 and have been able to create new color schemes for Evergreen or other specific 
websites.

-Seth

 ---
Seth Erickson
Director of IT Systems
Traverse des Sioux Library System
833-837-5422  ext. 703
507-237-6085 (cell)
serick...@tds.lib.mn.us<mailto:serick...@tds.lib.mn.us>



On Thu, May 2, 2024 at 11:45 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hello Everyone,

I have a library interested in Accessibility options for a staff member using 
Evergreen.  They need to change the contrast for a staff member who is having 
difficulty reading/making out text.  I offered the browser and operating 
systems but was curious if anyone had firsthand experience or plugins that 
worked well for them.   I tried the native Contrast features in Windows and it 
might be helpful but any additional suggestions are appreciated.


[cid:image004.png@01DA9D34.A9C967E0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>

Re: [Evergreen-general] Accessibility options- contrast

[Elizabeth Davis via Evergreen-general]

Thanks Seth!


[cid:image004.png@01DA9CAD.E6F397D0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general  On 
Behalf Of Seth Erickson via Evergreen-general
Sent: Thursday, May 2, 2024 3:16 PM
To: Evergreen Discussion Group 
Cc: Seth Erickson 
Subject: Re: [Evergreen-general] Accessibility options- contrast

Elizabeth,

I've used a plugin called Midnight Lizard 
<https://urldefense.proofpoint.com/v2/url?u=https-3A__midnight-2Dlizard.org_home=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=vEWNKS3hmoiDg53BITc_eoA5YP2MyTOn4w6Ltf6hYM77VfQS-NMvjWNHbgyp3ozl=Mvb1tRyE1295XxCVhNYCSL25huE-61PpfmxUurwIa6c=>
 and have been able to create new color schemes for Evergreen or other specific 
websites.

-Seth

 ---
Seth Erickson
Director of IT Systems
Traverse des Sioux Library System
833-837-5422  ext. 703
507-237-6085 (cell)
serick...@tds.lib.mn.us<mailto:serick...@tds.lib.mn.us>



On Thu, May 2, 2024 at 11:45 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hello Everyone,

I have a library interested in Accessibility options for a staff member using 
Evergreen.  They need to change the contrast for a staff member who is having 
difficulty reading/making out text.  I offered the browser and operating 
systems but was curious if anyone had firsthand experience or plugins that 
worked well for them.   I tried the native Contrast features in Windows and it 
might be helpful but any additional suggestions are appreciated.


[cid:image003.png@01DA9CAD.E6EFC740]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://urldefense.proofpoint.com/v2/url?u=https-3A__support.sparkpa.org_=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=vEWNKS3hmoiDg53BITc_eoA5YP2MyTOn4w6Ltf6hYM77VfQS-NMvjWNHbgyp3ozl=WZc_1Daok_uZrXnvxzlfOvy2TXv5utV6sijFoXInWx4=>
 | supp...@sparkpa.org<mailto:supp...@sparkpa.org>

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[Evergreen-general] Accessibility options- contrast

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

I have a library interested in Accessibility options for a staff member using 
Evergreen.  They need to change the contrast for a staff member who is having 
difficulty reading/making out text.  I offered the browser and operating 
systems but was curious if anyone had firsthand experience or plugins that 
worked well for them.   I tried the native Contrast features in Windows and it 
might be helpful but any additional suggestions are appreciated.


[cid:image002.png@01DA9C8E.98EA1E20]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] Save the Date: Organizing Meeting for new interest group

[Elizabeth Davis via Evergreen-general]

Hi Rogan
Yes, I’ll send out a reminder about the email in May with connection info.


[cid:image004.png@01DA9C67.5385C090]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Rogan Hamby 
Sent: Wednesday, May 1, 2024 8:51 AM
To: Evergreen Discussion Group 
Cc: Elizabeth Davis 
Subject: Re: [Evergreen-general] Save the Date: Organizing Meeting for new 
interest group

Hi Elizabeth,

Just to make sure I'm understanding, you will be sending out the connection 
information to the general list separately?

On Tue, Apr 30, 2024 at 10:50 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hello

During the Hackfest System Admin Interest Group meeting, we discussed the 
creation of a new interest group for those who are more Systems/ILS admin staff 
but not quiet full System Administrators.  We’re looking for those who are 
interested in talking about topics like:

  *   Understanding/Creating/Organizing policies
  *   Troubleshooting basics
  *   Permission Group management
  *   Notifications
  *   Support Desk ideas
  *   How to speak "Developer"
If you are interested in helping create a new interest group, join us for an 
organizational meeting on Tuesday, May 21st at 2 pm est. Connection information 
to follow.
Please let me know if you have any questions,

[cid:image003.png@01DA9C67.5381A1E0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://urldefense.proofpoint.com/v2/url?u=https-3A__support.sparkpa.org_=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=j4SWsMDXRVOGlMb-EfMRIp9IjAos-OG-ewOKBUjTNh8=WRDa7vfVbhPsqEX1EInxe2cGFL1uJXlMJY7wd9e_UDAMMRwB598TrhgmIjl9wPSy=Ba1Al_QyiNdNXmKMyKq7azkMDZC762UzBf9rhImBCzg=>
 | supp...@sparkpa.org<mailto:supp...@sparkpa.org>

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[Evergreen-general] Save the Date: Organizing Meeting for new interest group

[Elizabeth Davis via Evergreen-general]

Hello

During the Hackfest System Admin Interest Group meeting, we discussed the 
creation of a new interest group for those who are more Systems/ILS admin staff 
but not quiet full System Administrators.  We're looking for those who are 
interested in talking about topics like:

  *   Understanding/Creating/Organizing policies
  *   Troubleshooting basics
  *   Permission Group management
  *   Notifications
  *   Support Desk ideas
  *   How to speak "Developer"
If you are interested in helping create a new interest group, join us for an 
organizational meeting on Tuesday, May 21st at 2 pm est. Connection information 
to follow.
Please let me know if you have any questions,

[cid:image002.png@01DA9AEC.3C992600]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] SMS Messages Not Being Received

[Elizabeth Davis via Evergreen-general]

Hi Jon,
We went with Unique’s MessageBee.  We manage is on the consortium level so 
there’s no customization for individual libraries, but it’s been working great.

[cid:image004.png@01DA8995.890A58A0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general  On 
Behalf Of JonGeorg SageLibrary via Evergreen-general
Sent: Friday, April 5, 2024 6:13 PM
To: Evergreen Discussion Group 
Cc: JonGeorg SageLibrary 
Subject: Re: [Evergreen-general] SMS Messages Not Being Received

Elizabeth, what 3rd party service did you end up using and how well has it been 
working for your libraries?
-Jon

On Fri, Apr 5, 2024 at 11:29 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hi Will

We’ve had several issues with most of the carriers on SMS issues.  Sometimes 
SMS messages were throttled, and patrons would get them days or weeks later if 
at all.  Some carriers just stopped sending them totally.   Sometimes the 
messages to a specific carrier would deliver for one library in the consortium 
but not others.  We tried changing from sending SMS to MMS with no luck.  Also 
we were getting asked to add new carriers that don’t have gateways and so we 
were unable to provide SMS service to those patrons.In the end we moved to 
a third-party option to deliver SMS notifications.


[cid:image003.png@01DA8995.89059DB0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://urldefense.proofpoint.com/v2/url?u=https-3A__support.sparkpa.org_=DwMFaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=dwrYBC8O0BMnqZB2_wBS0yeMRrM7MXdRr1RsCIfpP_FWgATVvcKJ-V7A_fxhtQn4=a-DVfDIJ6SZYJnpG5nLk4H2X6ZNXrw3WxhvfBiNNhIk=>
 | supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Szwagiel, Will via Evergreen-general
Sent: Friday, April 5, 2024 2:13 PM
To: Szwagiel, Will via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Szwagiel, Will 
mailto:william.szwag...@dncr.nc.gov>>
Subject: [Evergreen-general] SMS Messages Not Being Received

Good afternoon,

We have recently been receiving a number of reports from different libraries 
that patrons are not receiving SMS notifications, particularly those for holds. 
 Evergreen is sending the messages like it is supposed to, so we are thinking 
that some carriers may be flagging the messages as spam.  Based on the reports 
we have received, it appears to be most common with AT

For anyone else who might have experienced this in the past, did you have any 
direct interactions with the carrier/s, and if so, what were the steps that 
needed to be taken to prevent this from happening in the future?

Thank you.


William C. Szwagiel

NC Cardinal Project Manager

State Library of North Carolina

william.szwag...@ncdcr.gov<mailto:william.szwag...@ncdcr.gov> | 919.814.6721

https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal<https://urldefense.proofpoint.com/v2/url?u=https-3A__statelibrary.ncdcr.gov_services-2Dlibraries_nc-2Dcardinal=DwMFAw=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=LRHEWfG7tKtoSjGM1XBmJX5tlkBCMt3lnyKxcaVacsw=0H4t3hQJflpFt0ea7x85qUiTVDQWbYqh6Dz0QJdoxJOUX_T6PrvwY7VnJnpC2V-2=qM9rGoZZzkmnBg-dhc0vkdPvc6yTj-v0trgYzDKOFOo=>

109 East Jones Street  | 4640 Mail Service Center

Raleigh, North Carolina 27699-4600

The State Library is part of the NC Department of Natural & Cultural Resources.

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.





Email correspondence to and from this address may be subject to the North 
Carolina Public Records Law and may be disclosed to third parties by an 
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Re: [Evergreen-general] SMS Messages Not Being Received

[Elizabeth Davis via Evergreen-general]

Hi Will

We've had several issues with most of the carriers on SMS issues.  Sometimes 
SMS messages were throttled, and patrons would get them days or weeks later if 
at all.  Some carriers just stopped sending them totally.   Sometimes the 
messages to a specific carrier would deliver for one library in the consortium 
but not others.  We tried changing from sending SMS to MMS with no luck.  Also 
we were getting asked to add new carriers that don't have gateways and so we 
were unable to provide SMS service to those patrons.In the end we moved to 
a third-party option to deliver SMS notifications.


[cid:image002.png@01DA8765.AFBEE1A0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Szwagiel, Will via Evergreen-general
Sent: Friday, April 5, 2024 2:13 PM
To: Szwagiel, Will via Evergreen-general 

Cc: Szwagiel, Will 
Subject: [Evergreen-general] SMS Messages Not Being Received

Good afternoon,

We have recently been receiving a number of reports from different libraries 
that patrons are not receiving SMS notifications, particularly those for holds. 
 Evergreen is sending the messages like it is supposed to, so we are thinking 
that some carriers may be flagging the messages as spam.  Based on the reports 
we have received, it appears to be most common with AT

For anyone else who might have experienced this in the past, did you have any 
direct interactions with the carrier/s, and if so, what were the steps that 
needed to be taken to prevent this from happening in the future?

Thank you.


William C. Szwagiel

NC Cardinal Project Manager

State Library of North Carolina

william.szwag...@ncdcr.gov | 919.814.6721

https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center

Raleigh, North Carolina 27699-4600

The State Library is part of the NC Department of Natural & Cultural Resources.

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.





Email correspondence to and from this address may be subject to the North 
Carolina Public Records Law and may be disclosed to third parties by an 
authorized state official.
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Re: [Evergreen-general] [External] Paperback vs. Hardcover Records

[Elizabeth Davis via Evergreen-general]

Hello

PaILS uses the same record for hardcover and trade paper editions.  We 
encourage a separate record for mass market paperback.  I’d have to test it but 
would the multi-format hold work for instances where you have records for the 
hardcover and one for the paperback?



[cid:image003.png@01DA7AC7.5A0FDAC0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Terran McCanna via Evergreen-general
Sent: Wednesday, March 20, 2024 1:01 PM
To: Evergreen Discussion Group 
Cc: Terran McCanna 
Subject: Re: [Evergreen-general] [External] Paperback vs. Hardcover Records

PINES uses separate records.

On Wed, Mar 20, 2024, 12:57 PM Szwagiel, Will via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Good afternoon Joan,

Like you, our bibliographic records can contain both paperback and hardcover 
versions of a book.  We actually encourage this, as well, as part of our 
cataloging best practices to try and cut down on duplicate records and to make 
sure that as many items as possible are available for patrons on a single 
record.  There will be instances, however, where we suggest using a separate 
record, but that is usually based on the content of the book, not whether it is 
paperback or hardcover.

The majority of our member libraries are fine with this, but we do occasionally 
receive requests to separate paperbacks and hardcovers, because some libraries 
have patrons who only want one or the other.  One recommendation we have made 
is for libraries to use call numbers and/or shelving locations to identify if a 
specific item is paperback.  For example, one member library puts "Apb" for 
"Adult Paperback" at the beginning of the call numbers for mass market 
paperback books.

This may not help patrons as much when placing holds, because they cannot place 
item level holds, but it allows staff to easily identify a paperback version so 
they can place an item hold for the patron.  Staff would just have to encourage 
patrons to come to them to place the hold, so the staff can place the item 
level hold for the patron.

It is admittedly not a perfect solution, but because we have combined 
paperbacks and hardcovers on single records for so long, trying to split them 
up now would simply be unfeasible.  And even if we began instructing catalogers 
to use separate records moving forward, that would still leave countless 
existing records in the catalog with both paperbacks and hardcovers on them.


William C. Szwagiel

NC Cardinal Project Manager

State Library of North Carolina

william.szwag...@ncdcr.gov | 919.814.6721

https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center

Raleigh, North Carolina 27699-4600

The State Library is part of the NC Department of Natural & Cultural Resources.

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.




From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 on behalf of Joan Kranich via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
Sent: Wednesday, March 20, 2024 12:43 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Joan Kranich mailto:jkran...@cwmars.org>>
Subject: [External] [Evergreen-general] Paperback vs. Hardcover Records

CAUTION: External email. Do not click links or open attachments unless 
verified. Report suspicious emails with the Report Message button located on 
your Outlook menu bar on the Home tab.

Hi,

In C/W MARS a bibliographic record may contain items for paperback and for 
hardcover.  We have had some recommendations to separate paperback items from 
hardcover items.

This is a change on the cataloging side but also with how holds would be filled.

Do any of you use separate bibliographic records for paperback vs. hardcover or 
do you have another workflow to make it easy for staff and patrons to place 
holds to be filled by one format vs. the other?

Thank you.

Joan

--

[https://lh7-us.googleusercontent.com/ZQr4WGP3h4koRDsog_XgO4yyjl3zMIYNeK4G5qYIsR56oBs3WwQ2MiQI0sbmeVm6MF-WHyxuibj-CSWnvm4LjbvvnVUEWXurZq8GzoSabV-J1RHScmgeZ6QPw2dC3IIpCswbXFg2XxwuYaSvXwvnzWw]

Joan Kranich (she/her/hers)
Library Applications Manager, C/W 

[Evergreen-general] Reminder: Reports Interest Group Meets Wednesday, November 29th at 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Just a reminder that the Reports Interest Group will meet Wednesday, November 
29th at 2 PM Eastern. Topic: Reports Permissions and Waivers with Special Guest 
Jennifer Pringle (BC Libraries Cooperative)

Information on joining the meeting can be found here: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-11-29

Hope to you can join us.


[cid:image002.png@01DA2209.6711C9C0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] Reports Interest Group Meets Wednesday, November 29th at 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Just a reminder that the Reports Interest Group will meet Wednesday, November 
29th at 2 PM Eastern. Topic: Reports Permissions and Waivers with Special Guest 
Jennifer Pringle (BC Libraries Cooperative)

Information on joining the meeting can be found here: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-11-29

Hope to you can join us.


[cid:image002.png@01DA1B9F.7878E5B0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] Serials research

[Elizabeth Davis via Evergreen-general]

Hi Tiffany

I found the Unpredictability is the New Predictability: Evergreen Serials 
Module Walkthrough session 
from 2021 conference to be very helpful.

[cid:image003.png@01DA1616.9D77D9E0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Tiffany Little via Evergreen-general
Sent: Monday, November 13, 2023 9:08 AM
To: Evergreen General 
Cc: Tiffany Little 
Subject: [Evergreen-general] Serials research

Good morning,

I'm interested in learning more about the serials module. Aside from the 
official docs, does anyone have any recommendations for consortia 
documentation, presentations, etc.?

Thanks very much!
Tiffany


[https://lh6.googleusercontent.com/8c2XlzLbIIC6nDoa4yqQ8MzA0npF4WXpUnhhoK_uTqralZtjqVXRwPgmRep3jGYP6q41Sb0ULXqxX-QppYTC8cQyIfBAdqzLBgqvcQwVczkqqiunlj0KIbvy-R3bp-E0mlhF0A4v]

Tiffany Little, PINES Bibliographic Projects Manager



Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 235-7161 | 
tlit...@georgialibraries.org


[https://lh6.googleusercontent.com/ql1so1R8csbb2W7DW5vjWe3mTAcApuM7a5CMXbsYnhmF1bDmG62LM_C1BOOyWdkb2PZGKGlaYRIceHjsSvsWPXNw6HPCKqtFLMKCJiPVU0RXu2dAey13WZ02Q6E6FmzNDJ_d9iBf][https://lh3.googleusercontent.com/2qSr0-AREIyPSTC1gMsjyXLaBT-yQ7kS6iKvd1L9XrCXxhJDWCRo5eXBHCi7f35AZASOOyiH2Si-wtuXNR8YaA2j-17GWBmmo1mpGxXa7m-JwF4AzUD_5tZZE9n1NVilAJcnGtQs][https://lh6.googleusercontent.com/-jM_GEWd7EZGo5MFiR1koKEkiupb_lmwNEMpNiQE3U6k1C2FkyuiNjtGKlWWGfX8zbZ1135yhOHnJSINmMTXgEQuu2RlHIg5hDKxaJ9cmh3Nr6el_vN4ZHlXcAmoCPPWduwXi26m]

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Re: [Evergreen-general] Inconsistent White Screens with Hatch

[Elizabeth Davis via Evergreen-general]

HI John

Is Java up to date?

[cid:image004.png@01DA117F.4CB8A8E0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of John Amundson via Evergreen-general
Sent: Tuesday, November 7, 2023 1:30 PM
To: Evergreen Discussion Group 
Cc: John Amundson 
Subject: [Evergreen-general] Inconsistent White Screens with Hatch

Hello!

Historically we've found that bad installations of Hatch can lead to 
blank/white screens in Evergreen, and reinstalling Hatch usually resolves this.

However, over the last week or so, we've started to receive reports of 
blank/white screens that we cannot seem to resolve. The problem is slightly 
different from historical reports in that the white screens do not appear every 
time, and they are more likely to appear when accessing a web client page from 
a bookmark than within the client. Refreshing a blank page can sometimes force 
it to load correctly. It's the inconsistency that's making this hard to nail 
down.

Has anyone else run into this issue and have you had any luck in resolving it? 
We've gotten a total of 5 reports over the last week or so.

Some information about our setup:

  *   Running Evergreen 3.73 plus some newer features
  *   Affecting (at least) Chrome 119.0.6045.105 and 119.0.6045.106
  *   Affecting (at least) Hatch version 0.3.2 and 0.3.3.
And what we've tried:

  *   Clearing cache
  *   Updating/recreating bookmarks
  *   Updating Chrome
  *   Updating Hatch
  *   Reinstalling Hatch
  *   Clearing site settings and cookies
  *   Removing eg.hatch.login_keys from in-browser preferences
The only way we've found to stop it completely is to disable Hatch, which some 
of our libraries rely on heavily.

When a page fails to load, the console seems to hang up on this message:
[cid:image003.png@01DA117F.4CB378C0]

Anyone have any thoughts or suggestions?

Thank you!

John

[https://ci3.googleusercontent.com/mail-sig/AIorK4wvJisWKEcU1hp3aB6DvlIiGEoGe1GB9N5Bd_3T9VrHtqvFZ2MKH6Iyyzn0PTTeUWUJ5cCNNec]

John Amundson | Library Applications Supervisor | CW MARS

jamund...@cwmars.org | 508-755-3323 
x322

https://www.cwmars.org

he/him/his

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[Evergreen-general] Reports Interest Group Meets Wednesday, September 27th at 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Just a reminder that the Reports Interest Group will meet Wednesday, September 
27th at 2 PM Eastern. It will be an open agenda.

Information on joining the meeting can be found here: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-08-30

Hope to you can join us.


[cid:image002.png@01D9EBAD.8347CA50]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] Staff Training Roundtable

[Elizabeth Davis via Evergreen-general]

I am interested as well.  Thank you !

[cid:image003.png@01D9EB99.77C0D4B0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Heather Lindskold via Evergreen-general
Sent: Wednesday, September 20, 2023 8:05 AM
To: Evergreen Discussion Group 
Cc: Heather Lindskold 
Subject: Re: [Evergreen-general] Staff Training Roundtable

I'm also interested in being involved in this!

Heather

On Wed, Sep 20, 2023 at 8:03 AM Terran McCanna via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Me too!

On Wed, Sep 20, 2023, 7:52 AM Tiffany Little via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
I would definitely be interested in this. I think it's a great idea!


[https://lh6.googleusercontent.com/8c2XlzLbIIC6nDoa4yqQ8MzA0npF4WXpUnhhoK_uTqralZtjqVXRwPgmRep3jGYP6q41Sb0ULXqxX-QppYTC8cQyIfBAdqzLBgqvcQwVczkqqiunlj0KIbvy-R3bp-E0mlhF0A4v]

Tiffany Little, PINES Bibliographic Projects Manager



Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 235-7161 | 
tlit...@georgialibraries.org


[https://lh6.googleusercontent.com/ql1so1R8csbb2W7DW5vjWe3mTAcApuM7a5CMXbsYnhmF1bDmG62LM_C1BOOyWdkb2PZGKGlaYRIceHjsSvsWPXNw6HPCKqtFLMKCJiPVU0RXu2dAey13WZ02Q6E6FmzNDJ_d9iBf][https://lh3.googleusercontent.com/2qSr0-AREIyPSTC1gMsjyXLaBT-yQ7kS6iKvd1L9XrCXxhJDWCRo5eXBHCi7f35AZASOOyiH2Si-wtuXNR8YaA2j-17GWBmmo1mpGxXa7m-JwF4AzUD_5tZZE9n1NVilAJcnGtQs][https://lh6.googleusercontent.com/-jM_GEWd7EZGo5MFiR1koKEkiupb_lmwNEMpNiQE3U6k1C2FkyuiNjtGKlWWGfX8zbZ1135yhOHnJSINmMTXgEQuu2RlHIg5hDKxaJ9cmh3Nr6el_vN4ZHlXcAmoCPPWduwXi26m]

Join our email list for stories of Georgia 
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On Wed, Sep 20, 2023 at 2:42 AM Thomsen, Elizabeth via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
I am definitely interested in this, and I think it's good timing -- I think a 
lot of us have changed the way we do training post-Pandemic.  We used to do 
two-hour hands-on training sessions at our office, and these have been replaced 
by one-hour remote sessions on Zoom.  Eliminating the travel time and doing 
shorter sessions has helped us to reach a lot more people, staff who were never 
going to be sent to NOBLE for the hands-on sessions.  I used to do some online 
training sessions pre-Pandemic but they weren't popular -- the big difference 
is that just about all staff now have had so much experience with online 
sessions of all types and are comfortable and equipped for them.

On Tue, Sep 19, 2023 at 6:15 PM Jennifer Pringle via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hi everyone,

Is there any interest from people who train library staff on Evergreen to get 
together to talk specifically about training?

I don’t think we need an official interest group but I think it would be useful 
to talk about what training people are doing, what’s working, what isn’t 
working, what resources people are create for their libraries, what software is 
being use to create resources, etc.

If there is interest I’d be happy to coordinate something for 2024.

Jennifer
--
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded Traditional 
Territory of the St'at'yemc Nations.

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--
Elizabeth B. Thomsen
Member Services Manager
NOBLE: North of Boston Library Exchange
Danvers, Mass.
www.noblenet.org
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Re: [Evergreen-general] Staff training

[Elizabeth Davis via Evergreen-general]

In addition to the age hold protection, we have a few libraries that use the 
high demand circulation modifiers to keep new things local.  Using the modifier 
allows them a little more control when a movie, show, or reboot comes out based 
on a title and interest spikes again.

Otherwise, a lot of our smaller libraries report how happy their patrons are 
when they are able to easily request items from other libraries without having 
to go through the formal ILL process.

[cid:image002.png@01D9EB16.2EDA0BF0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Frasur, Ruth via Evergreen-general
Sent: Tuesday, September 19, 2023 3:54 PM
To: Evergreen Discussion Group 
Cc: Frasur, Ruth 
Subject: Re: [Evergreen-general] Staff training

We have found exactly the same thing that Terran describes.  Oftentimes, we’ve 
had larger, more well-funded libraries indicate that they’re afraid the smaller 
libraries will “clear their shelves” of new materials.  In reality, we’ve found 
that the smaller libraries contribute a ton because they have retained items 
that are often weeded at the larger libraries, filling out series and providing 
access to items that are out of publication.  Age protection is the thing that 
seems to alleviate the fear.  We have found that three month age protection 
generally works best except for those few outliers (think Harry Potter, 
Twilight, Spare…).

Ruth Frasur Davis (she/they)
Coordinator
Evergreen Indiana Library Consortium
Evergreen Community Development Initiative
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 232-3691

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Terran McCanna via Evergreen-general
Sent: Tuesday, September 19, 2023 3:13 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Terran McCanna 
mailto:tmcca...@georgialibraries.org>>
Subject: Re: [Evergreen-general] Staff training

 This is an EXTERNAL email. Exercise caution. DO NOT open attachments or 
click links from unknown senders or unexpected email. 

My suggestion is to put the emphasis on how much it will improve the patron 
experience by being able to offer them so many more titles than they currently 
have access to.

We have done resource sharing in Georgia since the beginning of PINES and one 
of the things that we have found is that oftentimes the less well-funded 
libraries that can't afford all of the new books end up being really valuable 
for holds because they may have some of the older titles that other branches 
have weeded.

Also, if you are using age protection, then staff can be sure that their local 
patrons are still getting the brand new items first.


[https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA]

Terran McCanna, PINES Program Manager



Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | 
tmcca...@georgialibraries.org

http://help.georgialibraries.org
 | h...@georgialibraries.org


[https://lh4.googleusercontent.com/77DYzuoZ-zqC0pyQuYNKCrWaPuOANHsYTJze0JxE_iK4yW2sCswywdPCC8hCHOIyhO7KKIO-L6dlN1wIqdHFcyJmTa1fuc5Ok34dR8FQTtZHawpgNmovGxjg9RS0-WI74dFDHw0_][https://lh4.googleusercontent.com/1bKX66xWgHe-v5FD5l-hYX4FrZDXi1Y2aKr0DZLDA_oEHy7s01WVqgVilQcwGBzRQZAg3yOePmZncGwtiYGSgavOkb0T5Tj3c46iUJ7ZE7h-MUEhVwXQs7Oc3cahIYMN2SGlk_6b][https://lh3.googleusercontent.com/U7PH5YIQnuRvbeMnGOlJAEPAre7Zqx_I6IDJAtJVwUDCp1-TmjSwP_x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n]

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On Tue, Sep 19, 2023 at 

Re: [Evergreen-general] Pick Up Later

[Elizabeth Davis via Evergreen-general]

Thanks Everyone!

[cid:image004.png@01D9DA84.576008B0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Morgan, Michele 
Sent: Tuesday, August 29, 2023 10:51 AM
To: Evergreen Discussion Group 
Cc: Elizabeth Davis 
Subject: Re: [Evergreen-general] Pick Up Later

Hi Elizabeth,

It makes sense that a patron may not be able to retrieve their hold when it 
becomes available for them, and may want to pass on the current item but 
suspend their hold, possibly with an activation date, and keep their position 
in the queue.

Suspending a hold is currently disallowed once the item has been captured.

Maybe it would be useful instead, to allow captured holds to be suspended, and 
have that action also perform a retarget to free up the captured item for the 
next hold.

Essentially, the steps that the staff user would need to do manually to move 
the hold along to the next person and suspend it for the current patron would 
be wrapped into the process of suspending the captured hold.

That sounds worth a wishlist bug to me.

Michele

--
Michele M. Morgan, Systems Support Specialist
North of Boston Library Exchange, Danvers Massachusetts
mmor...@noblenet.org<mailto:mmor...@noblenet.org>



On Tue, Aug 29, 2023 at 9:39 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hi

Similar to the “Deliver Later” in Overdrive’s Libby, staff were wondering how 
they can easily suspend a hold when it’s in the ready for pick up status.  They 
had a few patrons over the summer who were unable to pick up items like museum 
passes because they were leaving for vacation in the next day or two.

My two suggestions were either use find another target and then suspend it via 
edit hold dates or the more complicated cancel the hold, replace it, send the 
patron to the top of queue and suspend it.  Does anyone else have a different 
workflow?   Is there any interest in a wishlist bug for a pickup later option?

Thanks,

[cid:image003.png@01D9DA84.575BEA00]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

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Re: [Evergreen-general] Pick Up Later

[Elizabeth Davis via Evergreen-general]

Hi Eva

Thanks, I didn’t consider extending the shelf pick up time.  I think the staff 
were really interested in moving the item along to the next person but keeping 
the current patron in the same spot in the queue.

[cid:image004.png@01D9DA63.ECC15150]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general  On 
Behalf Of Cerninakova Eva via Evergreen-general
Sent: Tuesday, August 29, 2023 10:26 AM
To: Evergreen Discussion Group 
Cc: Cerninakova Eva 
Subject: Re: [Evergreen-general] Pick Up Later

Hi Elizabeth,

If I understand your question correctly, you are asking how to extend the date 
by which the item on the hold shelf is to be picked up?

If so, then

  *   go to Hold Shelf under the Circulation menu,
  *   in the Actions for selected items, choose Edit Hold Dates,
  *   and edit the Shelf Expire Date.
I am not sure whether there might be a library setting preventing changes to 
shelf expiration dates if the item is in the status Ready for Pickup; however, 
I am not aware of such a setting.

Hope this helps

Eva

út 29. 8. 2023 v 15:39 odesílatel Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 napsal:
Hi

Similar to the “Deliver Later” in Overdrive’s Libby, staff were wondering how 
they can easily suspend a hold when it’s in the ready for pick up status.  They 
had a few patrons over the summer who were unable to pick up items like museum 
passes because they were leaving for vacation in the next day or two.

My two suggestions were either use find another target and then suspend it via 
edit hold dates or the more complicated cancel the hold, replace it, send the 
patron to the top of queue and suspend it.  Does anyone else have a different 
workflow?   Is there any interest in a wishlist bug for a pickup later option?

Thanks,

[cid:image003.png@01D9DA63.ECBDF5F0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
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[Evergreen-general] Pick Up Later

[Elizabeth Davis via Evergreen-general]

Hi

Similar to the "Deliver Later" in Overdrive's Libby, staff were wondering how 
they can easily suspend a hold when it's in the ready for pick up status.  They 
had a few patrons over the summer who were unable to pick up items like museum 
passes because they were leaving for vacation in the next day or two.

My two suggestions were either use find another target and then suspend it via 
edit hold dates or the more complicated cancel the hold, replace it, send the 
patron to the top of queue and suspend it.  Does anyone else have a different 
workflow?   Is there any interest in a wishlist bug for a pickup later option?

Thanks,

[cid:image002.png@01D9DA5C.ADAFDB50]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] Reports Interest Group Meets Wednesday, August 30th at 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Just a reminder that the Reports Interest Group will meet Wednesday, August 
30th at 2 PM Eastern. Topic: Reviewing Reports Documentation with Special Guest 
Jennifer Pringle (BC Libraries Cooperative)

Information on joining the meeting can be found here: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-08-30

Hope to you can join us.


[cid:image002.png@01D9D504.F68F6B40]Elizabeth Davis (she/her), Support & 
Project Management Specialist
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(717) 256-1627 | 
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[Evergreen-general] Reports Interest Group Meeting Reminder: Wednesday, March 29th at 2 pm eastern

[Elizabeth Davis via Evergreen-general]

Hello
The Evergreen Reports Interest Group will meet next Wednesday, March 29th at 2 
pm Eastern.   There's no formal agenda, but we'll have an open discussion and 
discuss report templates for the wiki.
Here's the info for the meeting: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-03-29
Thank you,

[cid:image003.png@01D95C95.6F979D70]Elizabeth Davis (she/her), Support & 
Project Management Specialist
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(717) 256-1627 | 
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support.sparkpa.org | 
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[Evergreen-general] Bug Tracking

[Elizabeth Davis via Evergreen-general]

Hello Everyone

With bug squashing week coming up next week, I was curious how folks are 
tracking bugs in relation to their support tickets.  I'd love to be able to 
automate some of this for us with updates on status or milestone or just our 
own notes.

Thanks!

[cid:image002.png@01D94775.408C69F0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
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(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
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Re: [Evergreen-general] SMS notice bounce backs

[Elizabeth Davis via Evergreen-general]

Thanks Jessica! I may have to give this a try.

Thank you for sharing the list as well.

[cid:image004.png@01D937E8.45C8ACE0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general  On 
Behalf Of Jessica Woolford via Evergreen-general
Sent: Friday, February 3, 2023 2:42 PM
To: Evergreen Discussion Group 
Cc: Jessica Woolford 
Subject: Re: [Evergreen-general] SMS notice bounce backs

I have attached output from our config.sms_carrier table, for all active 
carriers. Keep in mind that for smaller carriers, the gateway may vary by 
region.

On Fri, Feb 3, 2023 at 2:29 PM Beth Longwell via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Jessica,

I would love to see how you have them set up.

Thanks in advance,

Beth Ross
Sage Library System

On Fri, Feb 3, 2023 at 11:49 AM Jessica Woolford via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Apologies for chiming in late to this thread - I wanted to have at least one 
person with the carrier listed test our notices before I made any claims!

We started noticing difficulties with sending notices to certain carriers last 
year. Somehow, we got the idea to try converting the SMS gateway to the MMS 
gateway. That seemed to work for the carrier that was giving us issues, so we 
made the change for all of our gateways. I haven't heard of any issues since we 
made that change. I can't claim that this will be a perfect or permanent 
solution, but it may be worth a try. If anyone would like to see how we have 
our carriers set up currently, I'd be happy to share.

On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:

Hi,

I’m curious if anyone else is having bounce back issues with their SMS notices. 
 Our libraries have seen an increase in bounce backs from a few different 
carriers, mostly Verizon and AT  The bounce backs usually say that the user 
can’t be found or that the service is unavailable.  In most cases the users are 
getting the SMS messages, albeit on a delay.  These locations are not having 
email notice issues, so the sending address is good.

I was just curious if anyone is also experiencing this and if they found 
anything to remedy the situation.

Thanks,


[cid:image003.png@01D937E8.45C55180]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Spare by Prince Harry The Duke of Sussex and the holds process

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Due to the overwhelming interested in Prince Harry The Duke of Sussex's 
biography Spare here in PaILS/SPARK, two bugs have been identified as 
negatively impacting the holds targeting/capture process.   What our libraries 
are seeing is holds are either not triggering or they are picking the most 
recently placed hold.  In some rare cases, items are being renewed even though 
there are holds that should prevent it.

Equinox has filed two bugs that need community input and we're hoping to raise 
awareness by sharing them with you today.  The bugs are 
https://bugs.launchpad.net/evergreen/+bug/2004520 and 
https://bugs.launchpad.net/evergreen/+bug/2004521.

We'd appreciate to hear if other consortia are experiencing issues via this 
list of on launchpad.


[cid:image002.png@01D93702.9344EB50]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] SMS notice bounce backs

[Elizabeth Davis via Evergreen-general]

Hi,

I'm curious if anyone else is having bounce back issues with their SMS notices. 
 Our libraries have seen an increase in bounce backs from a few different 
carriers, mostly Verizon and AT  The bounce backs usually say that the user 
can't be found or that the service is unavailable.  In most cases the users are 
getting the SMS messages, albeit on a delay.  These locations are not having 
email notice issues, so the sending address is good.

I was just curious if anyone is also experiencing this and if they found 
anything to remedy the situation.

Thanks,


[cid:image003.png@01D93183.ABDE2700]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] Research opportunity: Library Professional Climate Survey

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

Just sharing a Pennsylvania research project on the Library Professional 
Climate.


[cid:image002.png@01D92B4A.51A607B0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: PAMAILALL  On Behalf Of Kate Cummings
Sent: Wednesday, January 11, 2023 10:27 AM
To: pamail...@hslc.org
Subject: [PAMAILALL] Research opportunity: Library Professional Climate Survey

Research opportunity: Library Professional Climate Survey

https://www.surveymonkey.com/r/libraryclimate

This survey is intended for employees of libraries. It is part of a research 
project looking into individuals' thoughts and feelings about their work life 
and profession as a librarian or employee of libraries. This survey will take 
approximately 15-20 minutes to complete.

Confidential and Voluntary - All responses are kept confidential, and at no 
point will you be asked where you work. This survey is voluntary so you may 
skip any question you aren't comfortable with or end the survey at any time.

Compensation - For your time, you may choose to enter a drawing for one of two 
$25 Amazon gift cards! If you would like to be entered simply follow the 
prompts at the end of the survey. Your survey responses are separate from the 
drawing entry.

Questions? -This research is being conducted by Kate Cummings, MLIS, MBA, 
Assistant Professor/Research and Instruction Librarian at The University of 
Scranton and Dr. Ellen Newell, Associate Professor, Department of Psychology at 
Wilkes University. They may be contacted via email at:

Kate Cummings - kate.cummi...@scranton.edu
Ellen Newell - ellen.new...@wilkes.edu

The research has been reviewed and approved by The University of Scranton 
Institutional Review Board (IRB).

Thank you for your participation - please pass along to colleagues within 
libraries!

---
Kate Cummings, MLIS, MBA
Research & Instruction Librarian
Assistant Professor, Weinberg Memorial Library
The University of Scranton
Office: WML 207A
kate.cummi...@scranton.edu

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[Evergreen-general] Circulation Limit Groups

[Elizabeth Davis via Evergreen-general]

Hello

Does anyone have experience with Circulation Limit Groups?  In the Circulation 
Limit Sets you can configure based on Circulation Modifier, Shelving Location 
and Linked Limit Groups.  I found the Circulation Limit Group Configuration in 
Server administration, but that only asks for a name and a description.   How 
do I define who/what is in the group?



[cid:image003.png@01D9210A.AAF23590]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] How do you handle placing temporary ILL items on hold?

[Elizabeth Davis via Evergreen-general]

Hi Benjamin

We have a mix of workflows.

  1.  Some libraries use the Pre-cats and there are some distinct workflow 
options:

 *   Notify the patron and then check it out via the pre-cats when the 
patron arrives to pick it up.
 *   Check it out via the pre-cat option and then notify the patron
 *   Have established pre-cat items that are recycled among the ILLs.  For 
example, there is a pre-cat item that's just Title: ILL #4 and they check it in 
and out with each different ILL item. Tracking of which item gets which ILL 
precat is done via paper.

  1.  Some libraries add brief/short records and there are some distinct 
workflow options
 *   Use an ILL template that are not OPAC visible but holdable.  Staff add 
the items and place the patron holds.  Evergreen takes over with the 
notifications. Each ILL has it's own record and it's on the staff to remove the 
records when the items are returned.
 *   Some have generic ILL brief/short records that they recycle among each 
ILL.  Similar to the established pre-cat ill outlined above.

The libraries that use the brief/short record use it for the built in Evergreen 
notification features and the libraries that use the pre-cats tend to call 
patrons for normal holds notifications.

We have a few libraries that use the public facing Notes feature to keep in 
touch with patrons regarding their ILL requests.  It also helps ILL staff keep 
the circulation staff updated on the status of requests.  We have a video of 
one of the libraries that uses this workflow here: 
https://youtu.be/W5KEFq7HO9M?t=956.




[cid:image002.png@01D91F6C.29760630]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Murphy, Benjamin via Evergreen-general
Sent: Tuesday, January 3, 2023 10:40 AM
To: evergreen-general@list.evergreen-ils.org
Cc: Murphy, Benjamin 
Subject: [Evergreen-general] How do you handle placing temporary ILL items on 
hold?

We're looking for suggestions on how to efficiently place ILL items on hold for 
patrons that have requested them. (Items that aren't in Evergreen and won't 
need to be there long term.)

Current behavior we're getting is that the ILL item comes in, the staff add it 
as a pre-cat item, goes to the Item Status screen, scans it and places an item 
hold for the item for the patron. When the item is then checked in to capture 
the hold it says "send to cataloging" because its been added as a pre-cat item. 
That adds a level of complexity that we're hoping to avoid.

Our goal is to have a scenario where the ILL item can be efficiently placed on 
hold for the patron and then the ILL item can be removed once it has been 
circulated. Do any of you have a process you use? Do you have a bib record 
specifically for ILL items that you add items to? Do you have some other method 
that allows for the patron to be notified of the available hold and when it is 
due?

Benjamin Murphy
NC Cardinal Program Manager
State Library of North Carolina
benjamin.mur...@ncdcr.gov  | 
https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal
109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600
The State Library is part of the NC Department of Natural & Cultural Resources.
Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.


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Re: [Evergreen-general] Link Checker

[Elizabeth Davis via Evergreen-general]

Thanks Andrea!

[cid:image003.png@01D8EAD0.6BEEAA10]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Andrea Buntz Neiman 
Sent: Friday, October 28, 2022 1:20 PM
To: Evergreen Discussion Group 
Cc: Elizabeth Davis 
Subject: Re: [Evergreen-general] Link Checker

Hi all,

Jennifer, thanks for sharing the link to the Angular Link Checker project! We 
will be starting that in the new year.

Elizabeth, I can confirm that as part of that project we will be updating the 
community documentation for Link Checker.

Best,
Andrea

On Fri, Oct 28, 2022 at 1:12 PM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hi Jennifer

Thank you. So far, I did find that the Record ID link doesn't seem to be 
working so I'll submit that as a bug.  I'm a little confused with the process 
in general so if anyone else is interested in digging into with me I'd be happy 
to work with them.  Perhaps we could update some of the documentation in the 
process.

Elizabeth Davis (she/her), Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | elizabeth.da...@sparkpa.org<mailto:elizabeth.da...@sparkpa.org>
support.sparkpa.org<http://support.sparkpa.org> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

-Original Message-
From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Jennifer Pringle via Evergreen-general
Sent: Friday, October 28, 2022 12:08 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Jennifer Pringle 
mailto:jennifer.prin...@bc.libraries.coop>>
Subject: Re: [Evergreen-general] Link Checker

Hello Elizabeth,

I have no tips or best practices with the Link Checker to offer but I'd be very 
interested if you'd be willing to share what you learn.

We looked at the link checker in 2019 (I think on EG 3.3) and found it wasn't 
scoping the results for us.  So if we did a search at LIBRARY A we'd get 
Overdrive URLS listed for all 50+ libraries that have 856s on our Overdrive 
records which made it pretty unusable for us. (I tried to run a test just now 
in 3.9 to confirm what we saw but I'm getting errors so not sure if I'm doing 
something wrong or if there's a new
bug.)

I thought we'd reported the results scoping issue as a bug but I'm not seeing 
it so I think we moved onto the next thing in our upgrade testing intending to 
come back to the link checker and never did.

I did find a bug for the angularization of the link checker that King County 
and Equinox are doing:
https://bugs.launchpad.net/evergreen/+bug/1993824

Jennifer

Quoting Elizabeth Davis via Evergreen-general
mailto:evergreen-general@list.evergreen-ils.org>>:

> Hello
>
> Does anyone have any tips/best practices on using the Link Checker?
> I've gotten searches to work, but when looking at say a vendor like
> Overdrive, I may end up with 1,000's of links to check.
>
> Thanks!
>
>
> [cid:image002.png@01D8E9F3.A2F01F40]Elizabeth Davis (she/her), Support
> & Project Management Specialist Pennsylvania Integrated Library System
> (PaILS) | SPARK
> (717) 256-1627 |
> elizabeth.da...@sparkpa.org<mailto:elizabeth.da...@sparkpa.org><mailto:katherine.dann...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>>
> support.sparkpa.org<http://support.sparkpa.org><https://support.sparkpa.org/> 
> |
> supp...@sparkpa.org<mailto:supp...@sparkpa.org><mailto:supp...@sparkpa.org<mailto:supp...@sparkpa.org>>


--
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop<mailto:email%3ajennifer.prin...@bc.libraries.coop>
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded Traditional 
Territory of the St'at'yemc Nations.

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Equinox Open Library Initiative
abnei...@equinoxoli.org<mailto:abnei...@equinoxoli.org>
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Re: [Evergreen-general] Link Checker

[Elizabeth Davis via Evergreen-general]

Hi Jennifer

Thank you. So far, I did find that the Record ID link doesn't seem to be 
working so I'll submit that as a bug.  I'm a little confused with the process 
in general so if anyone else is interested in digging into with me I'd be happy 
to work with them.  Perhaps we could update some of the documentation in the 
process. 

Elizabeth Davis (she/her), Support & Project Management Specialist 
Pennsylvania Integrated Library System (PaILS) | SPARK 
(717) 256-1627 | elizabeth.da...@sparkpa.org 
support.sparkpa.org | supp...@sparkpa.org 

-Original Message-
From: Evergreen-general  On 
Behalf Of Jennifer Pringle via Evergreen-general
Sent: Friday, October 28, 2022 12:08 PM
To: Evergreen Discussion Group 
Cc: Jennifer Pringle 
Subject: Re: [Evergreen-general] Link Checker

Hello Elizabeth,

I have no tips or best practices with the Link Checker to offer but I'd be very 
interested if you'd be willing to share what you learn.

We looked at the link checker in 2019 (I think on EG 3.3) and found it wasn't 
scoping the results for us.  So if we did a search at LIBRARY A we'd get 
Overdrive URLS listed for all 50+ libraries that have 856s on our Overdrive 
records which made it pretty unusable for us. (I tried to run a test just now 
in 3.9 to confirm what we saw but I'm getting errors so not sure if I'm doing 
something wrong or if there's a new
bug.)

I thought we'd reported the results scoping issue as a bug but I'm not seeing 
it so I think we moved onto the next thing in our upgrade testing intending to 
come back to the link checker and never did.

I did find a bug for the angularization of the link checker that King County 
and Equinox are doing:  
https://bugs.launchpad.net/evergreen/+bug/1993824

Jennifer

Quoting Elizabeth Davis via Evergreen-general
:

> Hello
>
> Does anyone have any tips/best practices on using the Link Checker?   
> I've gotten searches to work, but when looking at say a vendor like 
> Overdrive, I may end up with 1,000's of links to check.
>
> Thanks!
>
>
> [cid:image002.png@01D8E9F3.A2F01F40]Elizabeth Davis (she/her), Support 
> & Project Management Specialist Pennsylvania Integrated Library System 
> (PaILS) | SPARK
> (717) 256-1627 |
> elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
> support.sparkpa.org<https://support.sparkpa.org/> | 
> supp...@sparkpa.org<mailto:supp...@sparkpa.org>


--
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded Traditional 
Territory of the St'at'yemc Nations.

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[Evergreen-general] Link Checker

[Elizabeth Davis via Evergreen-general]

Hello

Does anyone have any tips/best practices on using the Link Checker?  I've 
gotten searches to work, but when looking at say a vendor like Overdrive, I may 
end up with 1,000's of links to check.

Thanks!


[cid:image002.png@01D8E9F3.A2F01F40]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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Re: [Evergreen-general] Print Template Permissions

[Elizabeth Davis via Evergreen-general]

Hi Ruth

Is that ADMIN_PRINT_TEMPLATE? I've edited print templates with CircClerk 
permissions. We have some custom cataloging permissions but was able to edit 
with our lowest cataloging permissions as well.

[cid:image002.png@01D8CD94.D2C3F0A0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

From: Evergreen-general  On 
Behalf Of Frasur, Ruth via Evergreen-general
Sent: Wednesday, September 21, 2022 8:26 AM
To: Evergreen-general@list.evergreen-ils.org
Cc: Frasur, Ruth 
Subject: [Evergreen-general] Print Template Permissions

Do any of you know of a permission related to print management from the 
workstation settings page.  Or, is it just a free for all to all staff (with 
access to the client)?

Ruth Frasur (she/they)
Coordinator
Evergreen Indiana Library Consortium
Evergreen Community Development Initiative
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 232-3691

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[Evergreen-general] Overdrive API integration

[Elizabeth Davis via Evergreen-general]

Hello

Is anyone using the Overdrive API Integration?  We are interested in learning 
about how patrons are finding it and any staff comments/concerns.

Thanks so much,

[cid:image002.png@01D8CC0A.182C3800]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] Holds Stalling

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

PaILS is testing 3.9 and we want to test the new Hard Stalling feature.  Is 
anyone using it now or have experience with it that they can share?

[cid:image001.png@01D8B310.C82F95C0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org
support.sparkpa.org | 
supp...@sparkpa.org

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[Evergreen-general] Bibframe and Linked Data

[Elizabeth Davis via Evergreen-general]

Hello

We are curious how the community at large is using bibframe and linked data.  
We particularly interested having our libraries’ catalogs available in Google 
Search results.  I know Novelist/ProQuest has a server called Linked Library 
Service and am curious if others have tried to do this work on their own.

Thanks,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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[Evergreen-general] Pre-Cat management

[Elizabeth Davis via Evergreen-general]

Hello Everyone

We were just curious how other consortium handle their pre-cat record 
management.  Do you run a script to automatically delete items or do you have a 
staff member that does it?

Thank you,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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[Evergreen-general] Staff password management

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

We’re currently exploring different workflows for our staff password 
maintenance.  Does anyone have a workflow that they feel works really well for 
their consortium?  Do you run scripts, or do you do the work by hand? Do you 
send reminder emails or have a prompt? Do you have and if so, how are you 
enforcing password requirements?

Thank you,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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[Evergreen-general] ChromeBox and Receipt Printers

[Elizabeth Davis via Evergreen-general]

Hello

One of our libraries is looking into using a Chromebox for their self-check 
workstation.  Has anyone had experience with that kind of hardware setup?  Can 
anyone recommend receipt printers or conversely printers to avoid?

I had luck with a chromebook and a Star TSP100III but that was only in a 
testing situation.

Thanks!
Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Thanks!

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Jessica Woolford 
Sent: Monday, April 25, 2022 2:19 PM
To: Elizabeth Davis 
Cc: Evergreen Discussion Group ; 
Evergreen Community Reports Email List 

Subject: Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - 
April 27th @ 2 PM Eastern

Hi Elizabeth,

I don't think it's possible to get the source name only. The closest you can 
get is to add the data column under Template and then look up what the 
"core_class" value represents in fm_IDL.xml. We can talk about that at the 
meeting if you like.

Jessica

On Mon, Apr 25, 2022 at 12:16 PM Elizabeth Davis 
mailto:elizabeth.da...@sparkpa.org>> wrote:
Hi

I was able run it, but I’m wonder if there is a way to get the source name in 
the output.  Sometimes our template names are not super informative or are 
specific to one library workflow.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Jessica Woolford via Evergreen-general
Sent: Monday, April 25, 2022 12:11 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>;
 Evergreen Community Reports Email List 
mailto:evergreen-repo...@list.evergreen-ils.org>>
Cc: Jessica Woolford mailto:jwoolf...@biblio.org>>
Subject: Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - 
April 27th @ 2 PM Eastern

I forgot to include the agenda, which includes the meeting link: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-04-27

Apologies for the extra noise!

On Mon, Apr 25, 2022 at 10:13 AM Jessica Woolford 
mailto:jwoolf...@biblio.org>> wrote:
The Evergreen Reports Interest Group will meet this Wednesday, April 27th. 
Andra Buntz Neiman of Equinox Open Library Initiative will be joining us to 
discuss the Simple Reporter interface slated for release with Evergreen 3.9!

We'll also follow up from the last meeting with results from the template that 
was shared last month, to see the most used templates in your library or 
consortium (see the post 
here,
 thanks again, Allison!). We're asking folks to build this template and run a 
report to help prioritize templates that should be shared on the wiki. If you 
have a chance to build and run it before the meeting, you can send your results 
to the reports discussion list 
(evergreen-repo...@list.evergreen-ils.org)
 or directly to me (jwoolf...@biblio.org) and I 
will compile the results. We can extend this to the next meeting to give folks 
a bit more time, if needed.

Thanks, and hope to see you there!

--
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105


--
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105


--
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

[Elizabeth Davis via Evergreen-general]

Hi

I was able run it, but I’m wonder if there is a way to get the source name in 
the output.  Sometimes our template names are not super informative or are 
specific to one library workflow.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Evergreen-general  On 
Behalf Of Jessica Woolford via Evergreen-general
Sent: Monday, April 25, 2022 12:11 PM
To: Evergreen Discussion Group ; 
Evergreen Community Reports Email List 

Cc: Jessica Woolford 
Subject: Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - 
April 27th @ 2 PM Eastern

I forgot to include the agenda, which includes the meeting link: 
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-04-27

Apologies for the extra noise!

On Mon, Apr 25, 2022 at 10:13 AM Jessica Woolford 
mailto:jwoolf...@biblio.org>> wrote:
The Evergreen Reports Interest Group will meet this Wednesday, April 27th. 
Andra Buntz Neiman of Equinox Open Library Initiative will be joining us to 
discuss the Simple Reporter interface slated for release with Evergreen 3.9!

We'll also follow up from the last meeting with results from the template that 
was shared last month, to see the most used templates in your library or 
consortium (see the post 
here,
 thanks again, Allison!). We're asking folks to build this template and run a 
report to help prioritize templates that should be shared on the wiki. If you 
have a chance to build and run it before the meeting, you can send your results 
to the reports discussion list 
(evergreen-repo...@list.evergreen-ils.org)
 or directly to me (jwoolf...@biblio.org) and I 
will compile the results. We can extend this to the next meeting to give folks 
a bit more time, if needed.

Thanks, and hope to see you there!

--
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105


--
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Reports and Chrome

[Elizabeth Davis via Evergreen-general]

Thank you,  I did some testing with hatch, but now it’s not happening again.  
I’ll keep an eye out and try the F12 next time it happens.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Evergreen-general  On 
Behalf Of Terran McCanna via Evergreen-general
Sent: Tuesday, April 5, 2022 10:24 AM
To: Evergreen Discussion Group 
Cc: Terran McCanna 
Subject: Re: [Evergreen-general] Reports and Chrome

Are you seeing any messages in the browser console? (F12 should open it on 
Chrome)

And are the affected machines using Hatch?


[https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA]

Terran McCanna, PINES Program Manager



Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | 
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

http://help.georgialibraries.org | 
h...@georgialibraries.org<mailto:h...@georgialibraries.org>


[https://lh4.googleusercontent.com/77DYzuoZ-zqC0pyQuYNKCrWaPuOANHsYTJze0JxE_iK4yW2sCswywdPCC8hCHOIyhO7KKIO-L6dlN1wIqdHFcyJmTa1fuc5Ok34dR8FQTtZHawpgNmovGxjg9RS0-WI74dFDHw0_]<https://www.facebook.com/georgialibraries>[https://lh4.googleusercontent.com/1bKX66xWgHe-v5FD5l-hYX4FrZDXi1Y2aKr0DZLDA_oEHy7s01WVqgVilQcwGBzRQZAg3yOePmZncGwtiYGSgavOkb0T5Tj3c46iUJ7ZE7h-MUEhVwXQs7Oc3cahIYMN2SGlk_6b]<https://www.twitter.com/georgialibs>[https://lh3.googleusercontent.com/U7PH5YIQnuRvbeMnGOlJAEPAre7Zqx_I6IDJAtJVwUDCp1-TmjSwP_x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n]<https://www.instagram.com/georgialibraries/>

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On Tue, Apr 5, 2022 at 10:10 AM Linda M. Krafinski via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
I’m having this problem. Will clear cache and see if it works.
Thanks for the help.
Linda

From: Evergreen-general 
[mailto:evergreen-general-boun...@list.evergreen-ils.org<mailto:evergreen-general-boun...@list.evergreen-ils.org>]
 On Behalf Of Elizabeth Davis via Evergreen-general
Sent: Tuesday, April 05, 2022 7:30 AM
To: 
evergreen-general@list.evergreen-ils.org<mailto:evergreen-general@list.evergreen-ils.org>
Cc: Elizabeth Davis 
mailto:elizabeth.da...@sparkpa.org>>
Subject: [Evergreen-general] Reports and Chrome

Hi

With the recent update of Chrome to version 100, we are seeing an uptick of the 
white screen when trying to load the Reports screen.  Users have to clear their 
cache to get it to work.  I’m wondering if anyone else is experiencing this as 
well.

Thanks,
Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org<http://www.sparkpa.org>
‪(717) 256-1627

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[Evergreen-general] Reports and Chrome

[Elizabeth Davis via Evergreen-general]

Hi

With the recent update of Chrome to version 100, we are seeing an uptick of the 
white screen when trying to load the Reports screen.  Users have to clear their 
cache to get it to work.  I’m wondering if anyone else is experiencing this as 
well.

Thanks,
Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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Re: [Evergreen-general] AT SMS notifications

[Elizabeth Davis via Evergreen-general]

Thank you, I will definitely have them take a look at that as well.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Terran McCanna 
Sent: Wednesday, March 23, 2022 4:20 PM
To: Elizabeth Davis 
Cc: Evergreen Discussion Group 
Subject: Re: [Evergreen-general] AT SMS notifications

Another thing I've seen an occasional issue with is if someone has their phone 
settings set to receive SMS only and not MMS - sometimes it will still go 
through and get shortened, but sometimes it seems to not go through.


[https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA]

Terran McCanna, PINES Program Manager



Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | 
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

http://help.georgialibraries.org | 
h...@georgialibraries.org<mailto:h...@georgialibraries.org>


[https://lh4.googleusercontent.com/77DYzuoZ-zqC0pyQuYNKCrWaPuOANHsYTJze0JxE_iK4yW2sCswywdPCC8hCHOIyhO7KKIO-L6dlN1wIqdHFcyJmTa1fuc5Ok34dR8FQTtZHawpgNmovGxjg9RS0-WI74dFDHw0_]<https://www.facebook.com/georgialibraries>[https://lh4.googleusercontent.com/1bKX66xWgHe-v5FD5l-hYX4FrZDXi1Y2aKr0DZLDA_oEHy7s01WVqgVilQcwGBzRQZAg3yOePmZncGwtiYGSgavOkb0T5Tj3c46iUJ7ZE7h-MUEhVwXQs7Oc3cahIYMN2SGlk_6b]<https://www.twitter.com/georgialibs>[https://lh3.googleusercontent.com/U7PH5YIQnuRvbeMnGOlJAEPAre7Zqx_I6IDJAtJVwUDCp1-TmjSwP_x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n]<https://www.instagram.com/georgialibraries/>

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On Wed, Mar 23, 2022 at 9:55 AM Elizabeth Davis 
mailto:elizabeth.da...@sparkpa.org>> wrote:
Terran

I’m finding it’s a mix depending on the notice so I’m trying to decide which is 
the best practice.  It makes sense to have library specific addresses to make 
it easier on patrons, but like you said you have to have the SPF records set up 
correctly.   It’s just odd that 99% AT users get our notifications.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org<http://www.sparkpa.org>
‪(717) 256-1627

From: Terran McCanna 
mailto:tmcca...@georgialibraries.org>>
Sent: Wednesday, March 23, 2022 9:50 AM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Cc: Elizabeth Davis 
mailto:elizabeth.da...@sparkpa.org>>
Subject: Re: [Evergreen-general] AT SMS notifications

Is the sending email address the same for all of your outgoing messages?

We use a different sending email for each org unit, but that requires that 
their SPF records on their domains are set up correctly. If not, receiving 
service providers will often block the emails. I'm not sure if that could be a 
problem you are hitting.



[https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA]

Terran McCanna, PINES Program Manager



Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | 
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

http://help.georgialibraries.org | 
h...@georgialibraries.org<mailto:h...@georgialibraries.org>


[https://lh4.googleusercontent.com/77DYzuoZ-zqC0pyQuYNKCrWaPuOANHsYTJze0JxE_iK4yW2sCswywdPCC8hCHOIyhO7KKIO-L6dlN1wIqdHFcyJmTa1fuc5Ok34dR8FQTtZHawpgNmovGxjg9RS0-WI74dFDHw0_]<https://www.facebook.com/georgialibraries>[https://lh4.googleusercontent.com/1bKX66xWgHe-v5FD5l-hYX4FrZDXi1Y2aKr0DZLDA_oEHy7s01WVqgVilQcwGBzRQZAg3yOePmZncGwtiYGSgavOkb0T5Tj3c46iUJ7ZE7h-MUEhVwXQs7Oc3cahIYMN2SGlk_6b]<https://www.twitter.com/georgialibs>[https://lh3.googleusercontent.com/U7PH5YIQnuRvbeMnGOlJAEPAre7Zqx_I6IDJAtJVwUDCp1-TmjSwP_x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n]<https://www.instagram.com/georgialibraries/>

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On Wed, Mar 23, 2022 at 8:36 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hello

I was just wondering if anyone else has problems with AT SMS notifications.  
Overall AT users get our SMS notifications, but there seems to be a few 
patrons who confirm their numbers and providers and yet still do not get the 
notifications.  The bounce backs state that the recipient cannot 

Re: [Evergreen-general] AT SMS notifications

[Elizabeth Davis via Evergreen-general]

Terran

I’m finding it’s a mix depending on the notice so I’m trying to decide which is 
the best practice.  It makes sense to have library specific addresses to make 
it easier on patrons, but like you said you have to have the SPF records set up 
correctly.   It’s just odd that 99% AT users get our notifications.

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Terran McCanna 
Sent: Wednesday, March 23, 2022 9:50 AM
To: Evergreen Discussion Group 
Cc: Elizabeth Davis 
Subject: Re: [Evergreen-general] AT SMS notifications

Is the sending email address the same for all of your outgoing messages?

We use a different sending email for each org unit, but that requires that 
their SPF records on their domains are set up correctly. If not, receiving 
service providers will often block the emails. I'm not sure if that could be a 
problem you are hitting.



[https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA]

Terran McCanna, PINES Program Manager



Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | 
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

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On Wed, Mar 23, 2022 at 8:36 AM Elizabeth Davis via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Hello

I was just wondering if anyone else has problems with AT SMS notifications.  
Overall AT users get our SMS notifications, but there seems to be a few 
patrons who confirm their numbers and providers and yet still do not get the 
notifications.  The bounce backs state that the recipient cannot be reached.  
We’ve had users check to confirm they aren’t blocking the messages and that 
they aren’t going to spam filters.  I was just curious if others were 
experiencing this and if they found a solution.

Thanks,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org<http://www.sparkpa.org>
‪(717) 256-1627

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[Evergreen-general] AT SMS notifications

[Elizabeth Davis via Evergreen-general]

Hello

I was just wondering if anyone else has problems with AT SMS notifications.  
Overall AT users get our SMS notifications, but there seems to be a few 
patrons who confirm their numbers and providers and yet still do not get the 
notifications.  The bounce backs state that the recipient cannot be reached.  
We’ve had users check to confirm they aren’t blocking the messages and that 
they aren’t going to spam filters.  I was just curious if others were 
experiencing this and if they found a solution.

Thanks,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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Re: [Evergreen-general] Add Items Box

[Elizabeth Davis via Evergreen-general]

Thank you, I'll give that a try. I must have missed it when the screens loaded. 

Elizabeth Davis, MLIS
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627‬

-Original Message-
From: Evergreen-general  On 
Behalf Of Jennifer Pringle via Evergreen-general
Sent: Tuesday, February 22, 2022 12:41 PM
To: Evergreen Discussion Group 
Cc: Jennifer Pringle 
Subject: Re: [Evergreen-general] Add Items Box

I ran into this recently using Chrome.  Your computer 2 is likely blocking 
pop-ups, which prevents it from automatically opening the holdings editor.  
It'll show that it's blocking in your address bar but only for a split second.

Adding your Evergreen URL to the list of allowed pop-ups in Chrome should fix 
this.

Jennifer


Quoting Elizabeth Davis via Evergreen-general
:

> Hello
>
> I have a weird difference in workflows between two computers when 
> creating a new MARC record.  Both computers are using the same 
> browser, same defaults, and same login.
>
> Computer 1:
>
>
>   1.  Selects MARC template
>   2.  Updates MARC Fields
>   3.  Checks Add Items box
>   4.  Enters barocde and call number information
>   5.  Clicks Save
>   6.  Gets taken to the Holidings Editor Screen
>
> Computer 2:
>
>   1.  Selects MARC template
>   2.  Updates MARC Fields
>   3.  Checks Add Items box
>   4.  Enters barocde and call number information
>   5.  Clicks Save
>   6.  Gets taken to the Catalog screen
>   7.  Then has to click Add Holdings to get taken to Holdings Editor 
> Screen
>
> The only difference I can figure is that Computer 1 is used prior to  
> our upgrade to 3.7 and Computer 2 was installed after the upgrade.   
> Both use Hatch so I’m wondering if it’s something tied to Stored  
> Prefences.   Has anyone seen anything like this or know of a bug  
> that I missed?
>
> Thank you,
>
> Elizabeth Davis
> she/her/hers
> Support & Project Management Specialist Pennsylvania Integrated 
> Library System (PaILS) www.sparkpa.org
> ‪(717) 256-1627


-- 
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded  
Traditional Territory of the St'at'yemc Nations.

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[Evergreen-general] Add Items Box

[Elizabeth Davis via Evergreen-general]

Hello

I have a weird difference in workflows between two computers when creating a 
new MARC record.  Both computers are using the same browser, same defaults, and 
same login.

Computer 1:


  1.  Selects MARC template
  2.  Updates MARC Fields
  3.  Checks Add Items box
  4.  Enters barocde and call number information
  5.  Clicks Save
  6.  Gets taken to the Holidings Editor Screen

Computer 2:

  1.  Selects MARC template
  2.  Updates MARC Fields
  3.  Checks Add Items box
  4.  Enters barocde and call number information
  5.  Clicks Save
  6.  Gets taken to the Catalog screen
  7.  Then has to click Add Holdings to get taken to Holdings Editor Screen

The only difference I can figure is that Computer 1 is used prior to our 
upgrade to 3.7 and Computer 2 was installed after the upgrade.  Both use Hatch 
so I’m wondering if it’s something tied to Stored Prefences.   Has anyone seen 
anything like this or know of a bug that I missed?

Thank you,

Elizabeth Davis
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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Re: [Evergreen-general] Blocked Login of Expired Staff Accounts

[Elizabeth Davis via Evergreen-general]

Ruth,

Thank you, a few of our libraries use the action trigger to alert patrons that 
their cards is coming up for renewal and were hoping to do the same, but just 
for staff accounts.  Is that how you notify staff?

Elizabeth Davis, MLIS
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

From: Evergreen-general  On 
Behalf Of Frasur, Ruth via Evergreen-general
Sent: Thursday, February 17, 2022 8:37 AM
To: Evergreen Discussion Group 
Cc: Frasur, Ruth 
Subject: Re: [Evergreen-general] Blocked Login of Expired Staff Accounts

We’ve implemented this.  We let people know beforehand, and have used it as a 
way, #1 to remind libraries to be actively managing their staff accounts and #2 
hold individuals with continuing ed requirements (generally catalogers) 
accountable for staying current on those requirements.

Ruth Frasur (she/they)
Evergreen Development and Support Administrator
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 232-3691

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Elizabeth Davis via Evergreen-general
Sent: Thursday, February 17, 2022 8:35 AM
To: 
evergreen-general@list.evergreen-ils.org<mailto:evergreen-general@list.evergreen-ils.org>
Cc: Elizabeth Davis 
mailto:elizabeth.da...@sparkpa.org>>
Subject: [Evergreen-general] Blocked Login of Expired Staff Accounts

 This is an EXTERNAL email. Exercise caution. DO NOT open attachments or 
click links from unknown senders or unexpected email. 

Hello Everyone,

We are currently looking into the Blocked Login of Expired Staff Accounts 
(auth.block_expired_staff_login) flag in 3.7.  Has anyone implemented this and 
mind sharing your experiences with it?

Thank you,

Elizabeth Davis, MLIS
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org<https://protect2.fireeye.com/v1/url?k=31323334-50bba2bf-31367a34-4544474f5631-c2ea6c98b3574b12=1=3dd5067b-1f05-4813-9bfc-1afacca5da43=http%3A%2F%2Fwww.sparkpa.org%2F>
‪(717) 256-1627

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[Evergreen-general] Blocked Login of Expired Staff Accounts

[Elizabeth Davis via Evergreen-general]

Hello Everyone,

We are currently looking into the Blocked Login of Expired Staff Accounts 
(auth.block_expired_staff_login) flag in 3.7.  Has anyone implemented this and 
mind sharing your experiences with it?

Thank you,

Elizabeth Davis, MLIS
she/her/hers
Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS)
www.sparkpa.org
‪(717) 256-1627

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Re: [Evergreen-general] [External] - list of compatible scanners and printers

[Elizabeth Davis via Evergreen-general]

We use a combination of printers and barcode readers.

Printers:
Epson TM-T88V
Star Micronics TSP143IIIU

Barcode Readers:
Honeywell 1250G
Honeywell 1300
Honeywell 
1450G2D
Voyager MS9520-  these are aging out.


Elizabeth Davis, MLIS
Pronouns: she/her
Head of Digital Services
Scranton Public Library
500 Vine Street
Scranton, PA 18510
Work-570-795-4332
Cell- 570-500-5962


From: Evergreen-general  On 
Behalf Of Bill Coffey via Evergreen-general
Sent: Friday, January 7, 2022 7:21 AM
To: 'Diane Disbro' ; 'Evergreen Discussion Group' 

Subject: Re: [Evergreen-general] [External] - list of compatible scanners and 
printers

We have had great use with:
Star tSP847II Receipt printers and Honeywell 1300 G USB Barcode Scanners.
They read very well and they read from iPhone if you don’t get the PDF Model.

Thanks

Bill Coffey
[https://files.nc.gov/census/census-logo.png?e3_hnAkoyeKTP40SstldWfQvk0jz3w2j]

[WCPLLogo_email]
Bill Coffey
Systems Administrator
Wayne County Public Library
1001 E. Ash St
Goldsboro, NC 27530

Phone:  (919) 735-6249
Fax:  (919) 731-2889
email:   bill.cof...@waynegov.com
Web:www.wcpl.org

From: Evergreen-general 
mailto:evergreen-general-boun...@list.evergreen-ils.org>>
 On Behalf Of Diane Disbro via Evergreen-general
Sent: Thursday, January 6, 2022 5:16 PM
To: Evergreen Discussion Group 
mailto:evergreen-general@list.evergreen-ils.org>>
Subject: [External] - [Evergreen-general] list of compatible scanners and 
printers

Good afternoon -

Where can I find a list of scanners and printers that are compatible with 
Evergreen?

Thank  you.

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddis...@scenicregional.org


CAUTION
This email originated outside the County of Wayne's network.
Do not open any attachments or click on links unless you trust the sender or 
expecting this email.
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Re: [Evergreen-general] Issues with Hatch and Chrome

[Elizabeth Davis via Evergreen-general]

We’ve experienced this on a few workstations and found deleting Hatch Prefs 
under the Stored User Preferences helped.  We also found updating Java was 
required for others.  We’re on 3.7.2.

Elizabeth Davis, MLIS
Pronouns: she/her
Head of Digital Services
Scranton Public Library
500 Vine Street
Scranton, PA 18510
Work-570-795-4332
Cell- 570-500-5962


From: Evergreen-general  On 
Behalf Of Diane Disbro via Evergreen-general
Sent: Wednesday, December 8, 2021 4:26 PM
To: John Amundson 
Cc: Evergreen Discussion Group ; 
Denise Edwards 
Subject: Re: [Evergreen-general] Issues with Hatch and Chrome

Missouri Evergreen is running 3.6.5. Other MEC libraries have reported the same 
problem.

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddis...@scenicregional.org



On Wed, Dec 8, 2021 at 3:18 PM John Amundson 
mailto:jamund...@cwmars.org>> wrote:
We are seeing this at CW MARS, too. (Evergreen 3.5.?, Hatch 0.3.2).

So far it has been random workstations at our libraries. The workstation always 
uses Hatch, and disabling the Hatch extension makes Evergreen work again.

We have suggested many things, (such as updating Windows, Chrome, etc - 
reinstalling Hatch...), and nothing usually sticks.

We will have to try this:
We have tried many things but so far the quickest solution is to delete the 
following folder:
C:\Users\\AppData\Local\Google

I hope someone stumbles on a more permanent solution.

John

[https://docs.google.com/uc?export=download=1xv3zj4-WEOzHMBgGFrEKewtklybPaZdX=0B24YDjiYdnqFVEVlQ1ZRbGJSWCt0MmU1cWtTNGpkMWlvYXE0PQ]

John Amundson | Library Applications Supervisor | CW MARS

jamund...@cwmars.org | 508-755-3323 
x322

https://www.cwmars.org

he/him/his


On Wed, Dec 8, 2021 at 4:06 PM Diane Disbro via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
We have seen the same issue at random workstations. I don't understand all of 
the details that Bob gave. I just know that on the affected workstations, we 
have to refresh to get the Evergreen page to load. One workstation is working 
normally after IT pushed through several updates but we aren't sure that solved 
the problem or if it was a coincidence.

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddis...@scenicregional.org



On Wed, Dec 8, 2021 at 3:01 PM Bob Wicksall via Evergreen-general 
mailto:evergreen-general@list.evergreen-ils.org>>
 wrote:
Over the last couple months we have been experiencing a new issue with Hatch 
and Chrome.  Randomly on a handful of our computers we will start getting 
"white screens" when navigating to the various pages in the staff client.  
Often clicking on a menu item a second time loads the page.  Some pages like 
Check Out need a page refresh before they work.  The problem seems to be worse 
when you are doing everything in a single tab.  You are lucky to get one page 
to load before the issue comes back.

In the past this was often fixed by clearing the cache.  This has no impact on 
this issue.  No amount of cache clearing seems to work.

Sometimes just sitting in Developer tools -> Application allows the pages to 
load maybe 80% of the time.  Also, setting a break point on line 89 of 
extension.js and manually continuing the code allows all pages to load.  
Putting a 2 second delay right in the code has no effect.

We have tried many things but so far the quickest solution is to delete the 
following folder:

C:\Users\\AppData\Local\Google

We have also done full Chrome reinstalls making sure we remove all profile 
information.

Reinstalling Hatch has no effect.  Disabling Ninite, Firewall and AntiVirus had 
no effect.  Most of these machines are stand alone workstations.  So far only 1 
has been on Active Directory.

Watching the Hatch extension in the console it looks like things happen out of 
sequence when the page loads fail.  The message port is removed before the 
message is received.

Works
extension.js:113 Removing port 28 on tab disconnect
extension.js:89 new port connected with id 28
extension.js:92 Received message from browser on port 28

Doesn't Work
extension.js:89 new port connected with id 28
extension.js:113 Removing port 28 on tab disconnect
extension.js:92 Received message from browser on port 28

Watching the Hatch logs it appears that Hatch does indeed respond.

2021-12-08 11:16:58 FINEST MessageReader read: 
{"key":"eg.workstation.all","action":"get","msgid":1,"from":"page","clientid":28,"origin":"https://evergreen.owwl.org"}
2021-12-08 11:16:58 INFO   Received message id=1 action=get
2021-12-08 11:16:58 FINEST MessageWriter sending: 

Re: [Evergreen-general] Evergreen and credit card vendors

[Elizabeth Davis via Evergreen-general]

We use PayPal, but had the account setup from prior to our migration to 
Evergreen.  You can use it on the staff side with the desk payment, but the 
interface is lacking and we decided not to use it because it just asks for a 
credit card number and expiration month and year.  It concerned us for the 
large margin of human that could occur.  I know some people have gotten it to 
work with card readers, but I haven’t found one that worked for us.

Elizabeth Davis, MLIS
Pronouns: she/her
Head of Digital Services
Scranton Public Library
500 Vine Street
Scranton, PA 18510
Work-570-795-4332
Cell- 570-500-5962


From: Evergreen-general  On 
Behalf Of Beth Longwell via Evergreen-general
Sent: Thursday, July 1, 2021 2:16 PM
To: Evergreen Discussion Group 
Subject: Re: [Evergreen-general] Evergreen and credit card vendors

Terran,

A couple of our libraries implemented Stripe. Does it work in the staff client 
or just the OPAC?

Beth

On Fri, Apr 16, 2021 at 9:08 AM Terran McCanna 
mailto:tmcca...@georgialibraries.org>> wrote:
Hi Beth - We found PayPal's lack of customer service impossible to work with. 
Each of our member libraries that have implemented OPAC payments has done so 
with Stripe and it's been very straight forward. When we first looked some 
years ago, their fee structure was also the best, but we haven't looked 
recently.

On Fri, Apr 16, 2021, 10:36 AM Beth Longwell 
mailto:blong...@eou.edu>> wrote:
Good morning,

I'm looking for tips/help in getting credit card processing set up for some of 
our libraries. We've successfully set up Payflow Pro for one library but are 
having troubles with Paypal for another library. Has anyone implemented Paypal? 
If so, I would welcome anything you learned from the process.

I also would like feedback on the other vendor solutions (AuthorizeNet, Stripe) 
in case one of the libraries wants to go that route.

Thanks in advance,

Beth Ross
Sage Library System
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