Re: [ARIE-L] Ariel/Odyssey Temporarily Down at NYUMSK/VVM

2010-12-22 Thread Barbara Syvertson
Do you mind telling me what scanner you are installing? Does it work with Windows 7? Thanks. Barb i...@mskcc.org 12/22/2010 9:45 AM Hello, We are installing a new scanner this morning, so Ariel and Odyssey are temporarily down at NYUMSK / VVM. Thanks, Christine Beardsley Document Delivery

Re: [ARIE-L] Scanner Question

2010-12-14 Thread Barbara Syvertson
Sorry to bring this subject up again but I've been asked by our IT staff to ask you this: We need a scanner that works with Ariel 4.1, works with Illiad, works with Windows 7 and has a document feeder as well as a flat bed. Any ideas/suggestions/warnings appreciated!!! Thanks. Barb

Re: [ARIE-L]

2010-11-16 Thread Barbara Syvertson
Can anyone who uses ariel tell me this: Is there data that needs to be tranferred from an old computer to a new computer that is going to run ariel? Are there settings that I should know to tell our IT department when they make the switch? Lastly, those of you who run Odyssey and ariel, can you

Re: [ARIE-L] Unable to send color documents in Ariel

2010-04-19 Thread Barbara Syvertson
I don't know how to fix it but I know that if I receive an article in grayscale, it takes about 30 minutes for the piece to download and it jams up ariel for a long time. Different issue I guess but i don't like to get grayscale for that reason. Barb Syvertson Interlibrary Loan Technician

Re: [ARIE-L]Cannot find ariel scanner

2009-05-04 Thread Barbara Syvertson
I hope this is an easy question. I guess they always are easy when you know the answer! We had to turn off our ariel set-up today because of a printer issue. When we rebooted, the printer worked fine but we got this error message: Cannot find ariel scanner. The twain scanner driver could not be

RE: [ARIE-L] Can you scan from the book directly into Ariel?

2009-04-03 Thread Barbara Syvertson
.u.washington.edu] On Behalf Of Barbara Syvertson Sent: Thursday, April 02, 2009 5:38 PM To: lrmcgr...@nnu.edu; arie-l@u.washington.edu Subject: Re: [ARIE-L] Can you scan from the book directly into Ariel? On ours, when we scan with the flat bed instead of the document feeder, we have to uncheck something

[ARIE-L] Can someone test?

2008-10-29 Thread Barbara Syvertson
Would someone please send something to our ariel address: 153.42.40.31 We need to see if it is receiving documents ok. Thank you so much. (I tried a few of my local schools but no one answered) Barb Syvertson Interlibrary Loan Technician Messiah College Library (PGM) One College Avenue Box 3002

RE: [ARIE-L] Can someone test?

2008-10-29 Thread Barbara Syvertson
message and it seem to send. GRACE ANDERSON Director, Medical Library(AHEC) Sparks Health System P O Box 17006 Fort Smith, AR 72917-7006 479-441-5337 (V) 479-441-5339 (F) [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Syvertson Sent

RE: [ARIE-L] Nothing going out part II

2008-10-28 Thread Barbara Syvertson
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Syvertson Sent: Tuesday, October 28, 2008 10:23 AM To: Discussion of the Ariel Document Transmission System Subject: [ARIE-L] Nothing going out part II I checked and it wasn't set for color. So that wasn't the problem. I'm still trying

RE: [ARIE-L] Nothing going out

2008-10-27 Thread Barbara Syvertson
firewalls set up and the necessary ports open? Edward Helmrich ILL Office Ryan Library Iona College VXI 914-633-2352 [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Syvertson Sent: Monday, October 27, 2008 1:08 PM To: ARIE-L