Re: Password Change Form ?

** I still have one that was submitted to the list years ago. If someone recognizes, I'd be happy to credit your work. (all of the stuffat mainhelpdeskwas either created by me or submitted to the ARSList) http://ars.mainhelpdesk.com/arch/ars_SampleSolutions.htm Mark

Core dump when saving field

I had an ordinary character field. On Submit or Modify, if there was a value in the field it would cause a core dump on the server. There were no errors in any of the work logs. I copied the field, deleted it, and pasted the field, then changed the new pasted field to “Display Only”, and the

Get User Login with SSL

SSL is now deployed on our production mid-tier server and works fine, even works great on the Blackberry. However... Once SSL is enabled I had to enable Anonymous Access (along with the previously enabled Integrated Windows Authentication). When Anonymous Access was disabled and with SSL

Re: How do you show entries from 48 odd forms?

** Step away from the join form, please, sir. You are quite right - with that number of forms and records, the performance would be a nightmare. Your idea of something like a SHR:ConsolidatedList form might work, but it sounds like it would still have a significant workflow burden. Is the

Re: How do you show entries from 48 odd forms?

Shafqat, I will only try to address this one part of your questions: IMHO and how to display something like a half million tickets intelligently? There are exactly zero known ways to do this in a tabular form. (Which is the best a table field in ARS can do for you.) There are ways to build

Re: How do you show entries from 48 odd forms?

** Hi Ricktoo true! join forms is really not an option! the current solution is to have 1 form which contains the ticket number and some other relevant data as an entry in a List form, the User can click on a button to see the ticket, but this was designed way back on version 3 and has just been

Appending to the Qualification in Search Mode.

** Hello everyone, My customer is wanting to give a 3rd Party company access to one of their Remedy forms via the Midtier but the thing is the data in this form contains information for all third parties so I need to restrict their access. What I would really like to do is give the 3rd Party

Need Help on Date format

** Hi list, I have a date time field in a form and on click of button it gets the $timeStamp$. the format will be 05/02/2005 7:47:48 PM. My requirement is when we click on the button the date time field should get updated as 05/02/2005 11:59:59 PM every time. i.e. date should be current date

Re: Password Change Form ?

** Mark, Isn't that Phil's entry from Bullcreek? John J. ReiserSoftware Development AnalystRemedy Administrator/DeveloperLockheed Martin - MS2The star that burns twice as bright burns half as long.Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action

Re: Need Help on Date format

** How about doing a set fields to do $DATE$ + 11:59:59 PMOn 5/2/06, ramakanthvarma bhupathiraju [EMAIL PROTECTED] wrote:** Hi list, I have a date time field in a form and on click of button it gets the $timeStamp$. the format will be 05/02/2005 7:47:48 PM. My requirement is when we click on

Re: Need Help on Date format

** Or you could do $DATE$ + 86399kind regardsshafqatFrank Caruso [EMAIL PROTECTED] wrote: ** How about doing a set fields to do $DATE$ + " 11:59:59 PM"On 5/2/06, ramakanthvarma bhupathiraju [EMAIL PROTECTED] wrote:** Hi list, I have a date time field in a form and on click of button it gets the

Re: Appending to the Qualification in Search Mode.

** Trap the query action and then do a set fields to set the Customer field to a value that would limit what the customer can see? Trap using the Search action for an active link.On 5/2/06, Michael Worts [EMAIL PROTECTED] wrote: ** Hello everyone, My customer is wanting to give a 3rd Party

Re: Changing Value Order in 'Status' field

I've heard a rumour that in ARS 7.0, they let you allocate your own order IDs for this very purpose, so that when you later decide to add an item in between two existing items, it's much less of a hassle. Hurrah! -gs ___

Re: Changing Value Order in 'Status' field

Thank you! Glad to be of some service! :) -Original Message- From: T Wang [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 02, 2006 9:38 AM To: arslist@ARSLIST.ORG Subject: Re: Changing Value Order in 'Status' field Thanks Matt! I also really like the new look of your website. I have

Re: Get User Login with SSL - RESOLVED

... also need to add https://*.domainname.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Tuesday, May 02, 2006 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: Get User Login with SSL - RESOLVED

Fallback Mapping - Does it work in 6.3

Hi, Friends: I am attempting to import a .CSV file into a brand new (empty) form. One of the columns has data in about 85% of the rows. In the cases where the data in that column is empty, I want to use fallback mapping. I have defined a fallback for the Create Date field and have set it with $

Re: Fallback Mapping - Does it work in 6.3

Is it possible to update the .CSV file by adding the current timestamp for missing values? Then, try to import? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Tuesday, May 02, 2006

Kinda OT: LDP.exe for Windows 2000 server...

** Listers,I believe this is a free utility. Does anyone have a copy of this you can share with me? I tried to google it - did get the link for it but mine is a XP desktop so it would download a version for XP which I do not need...This list might not let you attach this file if you have

Re: Redirect http to https RESOLVED

Stephen, You can either use the web.xml modification route, or just hack the top of a JSP page with an if statement and a forward, i.e.: % // Avoid recursive redirection String redirect = https://blah.com;; if (request.getScheme().equals(http)

SLA forms clean up

Hello listers, ARS 6.3 ITSM 6.0 SQL 2000 I need to clean up my SLA 6.0 application to get a fresh start for production. i.e. Configured SLAs should remain, but history performance data should not. Is there a list of forms to be cleared out? I am clearing the generally known forms like:

Re: Weird Mid-Tier Problem RESOLVED

** Yea...upon further investigation I found what you just said to be true...so I took the advise of a majority of the list and moved it to a filter...works great and is client independent... From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

OT: Password Form - Expiring Passwords

A long time ago in a galaxy far away there was a form that someone wrote that allowed users to change their own passwords. And on the plus side the Form had the option to force the users to change their password based on xx days. Does anyone know where I could find this? THANK YOU!

Re: Changing Value Order in 'Status' field

Hi, I think that the big difference between rrrSelectionChange and archgsel is that the Status-History is also fixed with my tool. It will also let you do multiple swaps/inserts/removals in a single pass. Finally, it can either do the exchange directly to your DB (through the API), or it can

Re: Password Form - Expiring Passwords

Remedy Support Developers Community Downloads -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of T. Dee Sent: May 2, 2006 13:46 To: arslist@ARSLIST.ORG Subject: OT: Password Form - Expiring Passwords A long time ago in a galaxy

Re: Weird Mid-Tier Problem

** My Action 1 and 2 were swapped...my run-if qualification was using zTmpInt = 0...the combination of these things were causing me to always pull the first character off of the file name...which isn't a problem in the native clientbut due to the fact that Mid-Tier doesn't include any

Re: Changing Value Order in 'Status' field

Not to mention all the workflow, table fields, etc. that make reference to those enum values using = or = comparisons; (if using ITSM) or the mess I imagine the upgrade installer will make when it hits your changes. Best just to leave it alone. Axton Grams On 5/2/06, Dave Barber [EMAIL

OT: ARS 6.3 (patch 16)

I'm looking at upgrading from 6.00.01 (patch 1394) to 6.3. Remedy suggests 6.3 patch 16. Does anyone have any comments on this? Thanks. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

First ARS 7.0 Document

I was just looking at the document download section the Remedy support page and the first 7.0 document has been released. It is titled BMC Remedy Virtual Environment Statement of Direction. It looks like we may see the release of 7.0 soon.

Guide Problems

** ARS 6.3 Patch 16 running onWindows 2000 Adv. Server with a MS SQL 2000 Db. Midtier 6.3 Patch 16 running on same server. Problem. I have a display only form. On that form is a Page field with numerous tabs. Each tab has a table field. When I lose focus from a specific tab (tab a). A series of

Re: How to open Browse window from a button

Title: How to open Browse window from a button ** Thank you all for your suggestions! This list is a lifesaver. Jenni Wacholz Remedy Administrator Coventy/First Health 480-445-2517 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett,

Re: WSDL's two questions

Just a quick note on this... The Web Services Filter Set Field Action is actually executed by a plugin. You can consume a Web Service by calling a Filter API and passing in about 12 different parameters that you can set through workflow. I don't have them handy at the moment, but when I get to my

Question: ARS ver. 6.3 upgrade

We are thinking of upgrading from 6.00.01 (patch 1394) to 6.3. I was wondering for those of you who are using ver. 6.3 what patch would you say is the most stable / reliable? We are running Windows 2000, SQL 2000. THANKS!