weekly timing test
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Hi Robert,
We have been running version 4.0.3 on multiple servers (DSO) without a
support contract for many years ( at least 4 that I've been there).
Not necessarely an easy thing, but we managed. I guess it makes you more
creative :-)
We have had to change NIC card on a server, and I found
Joe,
(
I know this is now an old thread, but there were some details that
were left out that I think are necessary to understand this topic. So
here they are
)
Remedy's API has not passed the password in the clear for years. The
password value has been ONLY encoded with an propritary
We've got Remedy AR System 7.0 (with latest patch) running on our Linux Red
Hat 4 server and are trying to use a web service called in our java code
(Get, GetList, Create, Set).
We use the WSDL2Java (Axis 1.2) tool on the WSDL generated by the AR System,
and are using that code to call the web
**
Just thought I'd throw out the solution I ended up
with. I created a form that contains the allowable extensions, giving the
customer the ability to modify those. I have a temp field into which the
extension for a given attachment is temporarily stored, so that it can be
compared against
Title: RE: Running Remedy w/o Maintenance ?
**
Thank you for all the replies.
One of my personal main concern, beside the technical challenge, is the lack of being able to stay in touch / keep yourself updated with the latest product developments - and if that is only for having a look at
http://arswiki.org/wiki/index.php?title=Securing_ARS#Securing_Communications_Over_the_Wire
1) Is the user name sent as clear text?
Yes, if no encryption level is configured
2) Is the password sent as clear text?
Never
3) Are both the user name and passwords sent as clear text?
Never
4) Is the
Title: RE: Encryption and Remedy ARS 6.3
**
Axton:
That was a quite lengthy reply to the question but through.
James Mckenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Monday, August 21, 2006
**
Is there a table field refreshing or an image on the new
tab? Those are usually the most likely suspects.
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason
McDonaldSent: Monday, August 21, 2006 7:49 AMTo:
**
The one issue we had was that all of the arf and arx files were being stored in the same folder on the CITRIX server. After a day or so it would take the user tool a long time to bring up a form because it had to hunt through several thousand cache files. Deleting the cache files helped in the
Title: RE: OT-Remedy - new server name
**
Rick:
OUCH!
This is actually turning out to be painful!
James M.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, August 21, 2006 7:56 AM
To:
Title: RE: OT-Remedy - new server name
**
Oh, be honest now - if I hadn't said it, one of you
eventually would have!
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J
C-E LCMC HQISEC/L3Sent: Monday, August 21, 2006 7:58
**
The clients working on windows environments are not affected. Only the users working from CITRIX env.
In the remedy support page there are 3 tables refreshing on display (Incidents table, requests table and problem-cases table). No images as such are placed.
Why is this affecting ONLY the
**
Hey everyone!
After a few years off, I have placed
myself smack dab in the middle of the (BMC) Remedy world once again. I've
been lurking around here for a week or so, and I'm glad to see my favorite
folks/posters are still around.
I'm starting up with a full ITSM7/CMDB/RKM
installation;
**
Hey, Tony, welcome back! You're in for a lot of fun
with ITSM 7.I like the general idea they were trying to
accomplish with the new release. I still question the quality of the
execution of that idea.
Ask us the questions, though there be dragons
there...
Rick
From: Action Request
**
AND I did classify it as OT.
I think they may change the name now that I brought it to their
attention... darn!
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan
PalmerSent: Monday, August 21, 2006 11:13 AMTo:
Hi Jake,
From what I've seen so far, these forms are used for Service Level Management
7.0
You can configure a Service Target in SLM to use a Business Entity.
You then relate each Business Time Segment to the Entity it belongs to in a
Parent-Child, One to Many type heirarchy. The Entity is the
Hello everybody,
In order to access an external Oracle database, I have to create an ardbc
plug-in and use some vendor forms. I have taken a look at Remedy
documentation (ardbcfs source included) but this is the first time I work
with plug-ins and I don't know how to start. Please, ¿could
I would like to setup a Console View on the Remedy Support form that does
a check against certain Assigned To Groups.
So far I have a form that fires off when Region is selected from the
Console View menu. That form includes all our Regions (Chicago, Seattle,
etc.) I basically copied the
**
I'm going to clarify this a bit more as I'm getting a lot of questions.
Details:
The position is in San Francisco, CA.
There will be no travel/lodging
expenses paid.
The responsibilities will center
around operations and maintenance of all of our ARS applications. Basically,
**
Oneadditional note... In addition to forcing the date to
be interpreted as a number, subtracting "01/01/1970" also adjusts for the offset
from GMT in the local time zone. It's not the same as
subtracting zero, as one might assume. For example, "01/01/1970" resolves
to 21600 seconds (GMT
**
Work like a consultant, but get paid like an employee, but get no benefits, but get no travel or lodging expenses, while allowing you to bring in someone else after six months, and you won't have to pay unemployment expenses. Ok I got it- Original Message -From: "Connally, Ken" <[EMAIL
Go to Community Downloads, search for getemployeedata. Here you find
an example retrieving data from Oracle database,
Or you can buy a solutuon here:
http://www.buoyantsolutions.net/oracle_link.htm
-
Jarl
On 8/21/06, Javier blasco Bernáldez [EMAIL PROTECTED] wrote:
Hello everybody,
In order
Hello, anyone seen this: In regular form A is field 1005. You record a macro
and use ASB in the macro, for example enter data in some fields and on ASB you
enter 'Status' != 6.
While recording the macro seach returns entries. But, when you try to run the
macro 'No matching requests'. Delete
Yeah, it's not like we don't appreciate the posting, but there are some
jobs that are just more attractive than others. Wanna bet they're
paying like $50/hr?
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of dcharters
Hello All,
Questions about runmacro, and making an external app create a Remedy
record:
I'm supposed to record a macro that runmacro will call. What should be in
my macro def? All the matching fields? Should there be field values in the
macro def?? Do the parameter-value pairs in the
That's right, you speak for us all now, huh Rick? Thanks!
From: Rick Cook [EMAIL PROTECTED]
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: FW: Open Positions
Date: Mon, 21 Aug 2006 13:10:18 -0700
Well, I hope he does post again - we have nothing against him just
because
**
It would be a culture shock to go back to 3.2.1 . I can't imagine."McKenzie, James J C-E LCMC HQISEC/L3" [EMAIL PROTECTED] wrote: ** Candace: There are shops out there still running ARS 3.2.1 on Oracle 7. Why? The upgrade to ARS 4 broke. Thus they do not want to go through any more
**
Moi?!? Harsh? Noo not at all. I was just cutting through the BS and Clarifying the terms of his offer. Me? Harsh? nah Birds sing and dance on my shoulder and bunnies hop around me as I walk. - Original Message -From: dcharters <[EMAIL PROTECTED]>Date: Monday, August 21, 2006
Hey guys,
I was wondering if there was anyway to get file attachments from Remedy
without using the API, but using C# or Perl.
I know that the Remedy API compresses files before they are saved. Is it
absolutely necessary to use their API to view these files ? Or does anyone
know which
Title: Re: Need remedy resources for offshore-India
**
Hi All,
Column Technologies is setting up a offshore facility in Pune,India. Column is looking for experienced Remedy developers/Support people on all levels like Team lead/Senior Analyst etc. Opportunities exist for people in US who
Perhaps this is not quite what it seems...
Maybe this fella is looking for a resource that is available for the
duration of the assignment, but with a flexible schedule which would make
this position more or less a second job sort of thing.
In other words, you go to your normal day job and then
I believe that it's a gzip variant... I don't know what the settings are
in terms of a compression dictionary or block size, so your going to need
to tweak those... If you're on Windows, check the installation directory.
I believe that there is a DLL in there that has zip or gzip in the title.
Title: RE: FW: Open Positions
**
Rick:
I would not touch that job with a 10' pole if that were true.
James Mckenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, August 21, 2006 12:50 PM
Title: RE: Running Remedy w/o Maintenance ?
**
Scott:
Take a look at the list for the last two weeks. There are folks looking for help for ARS 4.0.3/Oracle 8iNot that I'm knocking those folks as it works for them and they do not need the additional functionality of ARS 5+.
James
**
It would be a splendid thing indeed, where did I miss reading that part? Nooope no in the details. But hey if its what you want for you, go for it. But it doesn't seem like he means anything other than what he has listed as DETAILS.
* The position is in San Francisco, CA.
* There will be no
So why is everyone giving this guy grief about his job posting?
Seems to me it is a legit post.
Who would take this position?
How about someone that is local to the San Francisco area.
This would not require travel or lodging expenses.
The position is in San Francisco, CA.
* There will be no
Our open source project, Kinetic Link (Klink), can handle this request from
almost any language.. Klink is a web-based framework for interacting with your
Remedy data/metadata via HTTP Requests.
The request would look something like this:
My goodness. There's some serious hostility out there, and if I had
known I was going to be fed to the wolves, I would have left well enough
alone. But for the record, since I consider this forum a valuable
resource and I feel like my reputation's on the line, let me try to
explain this further
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