Thanks to all on the list who responded, you validated my thoughts and
gave me another. Working with DBA's this morning. I will post the fix
:-)
Doug
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent:
Okay, it's too early, and my brain is not yet working.
I have the need to create a URL for my mid-tier that will pull up
tickets matching a search criteria. For this example, we'll use 'Status'
= New
I tried the following:
Here's an example of one we use:
http://mid-tier server:port/arsys/forms/remedy
server/AST%3AComputerSystem/Management/?qual=%27Instance%20Id%27%3D%22GUID%22
The users get a login screen before the form containing the record appears.
Cheers
Peter
Okay, it's too early, and my brain is not
Oh yes, thanks. I forgot about qual. I tried with the ?, but was leaving
out the qual.
Thanks,
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain
Sent: Friday, October 03, 2008 7:18 AM
To: arslist@ARSLIST.ORG
What your car says about you:
Acura NSX I'm an impotent dentist
Acura TLI'm too bland for German cars. I like
sporty Buicks
Buick Park Avenue I'm older than 34 of the 50 states
Cadillac EldoradoI was a Mary Kay
I do not know of any alternatives except custom builds.
What are your concerns with the SLM module? I have worked with it and I'm
pretty familiar with it's strengths and limitations.
William Rentfrow
Principal Consultant, StrataCom
[EMAIL PROTECTED]
O 952-432-0227
C 701-306-6157
A BMC KB article said this can occur if there is a Active Link
associated with the form being opened which contains a Open Window
action of type Report and the Destination field in the Active Link
contains a hard return control character.
I agree that this is the right track because I disabled
Now THAT's some good Friday humor, Gidd!
Rick
On Fri, Oct 3, 2008 at 7:00 AM, Gidd [EMAIL PROTECTED] wrote:
**What your car says about you:
Acura NSX I'm an impotent dentist
Acura TLI'm too bland for German cars. I like
sporty
Hmmm. Not sure if the list is just really quiet on Friday or if
something is up. Last email that I saw from the list was 4 hours ago.
Dave
Dave Shellman
Phone: (717) 810-3687
Fax:(717) 810-2124
email: [EMAIL PROTECTED]
Tyco Electronics
MS 161-043
PO Box 3608
Harrisburg, PA 17105-3607
I'm starting to set up users and have run into a strange situation.
After entering the information for
a user and setting the permissions I wanted to also select roles.
However, the bar at the bottom of
the panel that would allow me to pick roles is greyed out so I can't
select roles. Why would
Everyone is tired today. There have been some pretty hefty topics in the
last two weeks: BMC User World and TuringSMI. I think everyone has just
taken the day off. LOL
Have a great weekend.
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
Just sleeping
John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120
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Wether it is true or not, it makes you smile.
When you have an 'I Hate My Job' day, try this:
On your way home from work, stop at your pharmacy and go to the
thermometer section and purchase a rectal thermometer made by Johnson
Johnson.
Be very sure you get this brand. When you get home, lock
**
Dan's working on an issue with the list.
Dave
-
[EMAIL PROTECTED]
(Wireless)
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: Fri Oct 03 16:06:06 2008
Subject: Re: List Quiet this Friday???
Hi,
We are planing to implemet richtext feature for the mails that we send
out for remedy.
Any information sharing on this will be helpful.
Or if any one implemented the same .. please held me.
Thank you.
___
It's hard to tie this in with politics though.
Obama drives a Ford Escape Hybrid, which isn't listed here.
McCain drives a Cadillac CTS, a 2005 Volkswagen convertible, a 2001 Honda
sedan, a 2007 Ford pickup, a 1960 Willis Jeep, a 2008 Jeep Wrangler, a 2000
Lincoln, a 2001 GMC SUV, and his wife
Richard,
On the people form, have you set the user as a Support Staff and then
added them to a Support Group? Those 2 things are necessary in order for
you to add the Functional Role. The functional role is tied to the
support group that you select.
Tauf Chowdhury | Forest Laboratories, Inc.
Just testing to see if I have all my sums right.. My mail server crashed and I
had to rebuild it.
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Is the people record set to Support Staff = Yes?
Only support staff may have roles attached to them.
-Original Message-
From: Richard Copits [EMAIL PROTECTED]
Sent: Friday, October 03, 2008 3:03 PM
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Subject: Roles and permissions...
I'm starting
I haven't seen anything from the list since 9:51 CDT Today
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The template sequence is fine, you can manually add adhoc tasks as well.
The sequence of tasks seem fine, its just sometimes the tasks don't
activate when moving from Scheduled to Planning in Progress.
Has anyone had issues with Tasks in Change Management not activating?
-Corey
Hi List
A question for the email gurus
If you have two servers behind a load balancer, what is the best way to use the
email engine? Do you have the email engine running on both servers? only on
one? How have people configured it, if they are using load balancer
Thanks for any help
Shafqat
The way we have it setup is both windows servers have the email engine
service running.
In the User tool on the AR System Server Group Operation Ranking form,
we have set one of the servers as primary and one as secondary.
As best practice, when rebooting, I always stop the service on the
I'm not sure if you are confusing the stages but after the Scheduled
state, the next state is Implementation in Progress. Planning in
Progress comes after Scheduled for Authorization and before Scheduled
for Review. Tasks do not get fired off until it hits the Scheduled
and/or the Implementation
Hi,
Looks like the Question bellow is not posted the first time.
Any relevant information will also be helpful.thanks.
Thanks,
VB
From: Balakumar, Viswanathan
Sent: Fri 10/3/2008 10:23 AM
To: arslist@ARSLIST.ORG
Subject: Webservice Mid-tier Proxy setting
Hello List,
As everyone knows (or will know) the Work log field as been changed from
a Diary field to a record based Work log within ITSM 7.0.3.
Is there a utility that can perform this conversion on all records?
I believe the new Work log uses the Entry-Id for attaching to the
HI,
I have a Proxy server in my network that stops the webservice which is invoking
the vendors WSDL in Remedy (Consuming in a set field).
I could view this WSDL in the IE (IE has configured by my network admin to auto
detect the right Proxy server and port to make the HTTP and SSL
Shawn,
OMG
Apparently you are afflicted with a general lack of social grace but on the
other hand
great exercise of your 1st Amendment right to free speech.
ROFLMAO !
Have a great weekend ... and don't forget to vote
Regards...Gidd
_
From: Action Request System discussion
Nahh... It's actually quite easy really. I'm just not certain that we want to
go there.
...So I m not sure what their choice of cars says about their personalities...
If I were to venture a guess, it would be that *one* of these fellas realizes
that size does matter, and therefore
Gidd,
I drive a car! How dare you insult me like that!
(Sorry, I just couldn't resist.)
Juan Ingles
[EMAIL PROTECTED]
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Nice one :)
On Sat, Oct 4, 2008 at 12:53 AM, Grooms, Frederick W
[EMAIL PROTECTED] wrote:
Wether it is true or not, it makes you smile.
When you have an 'I Hate My Job' day, try this:
On your way home from work, stop at your pharmacy and go to the
thermometer section and purchase a
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