Scrape browser data back to Remedy?

2010-10-28 Thread John Baker
Hello, I would always advise against (and there's a reason no-one promotes) scraping data from HTML, because it'll almost always lead to endless problems with the data not being properly parsed, or the third party changing the HTML very slightly resulting in your integration breaking, etc.

Thanks to the organizers of the WWRUG10

2010-10-28 Thread support
** Hello List, Just want to thank those who invested their time to make WWRUG10 possible. It was a great event ! Looking forward to see you all in 2011 :-) :-) :-) . Kas kais.albas...@arsmarts.com www.arsmarts.com _attend WWRUG11

Re: Share Consolidated List

2010-10-28 Thread Jlbess
We did that with HD 5.6. We did need to update the filters that push to SHR:ConsolidatedList. The OOB workflow would only create a record when the HD record was created. If a ticket was reopened it wouldn't show up on the console. I modified the filters to modify an existing record or create a

Thanks to all WWRUG organisers and attendees from Panacea ... the winner of the Dell notebook is ...

2010-10-28 Thread Deepak Thohan
Dear List, Panacea would like to thank all the organisers of the WWRUG for another good job in organising the event this year and increasing the turn-out. A special thanks to all those who took the time to visit our stand and talk to us about our products and solutions. Any that stayed

Thanks to the WWRUG10 Team and Attendees from 5000fish - Post Conference IPAD Chance

2010-10-28 Thread David Ferguson
Thanks to Dan and Kellie and the entire WWRUG team for putting on a great show this year, it was our first time there and we enjoyed meeting all the attendees. It was clear a lot of work went into putting the show on. Thanks to everyone who was able to drop by our table and see Yurbi, a BI

Re: Thanks to the WWRUG10 Team and Attendees from 5000fish - Post Conference IPAD Chance

2010-10-28 Thread Rick Cook
Having seen this product at RUG, I was impressed. It was easy to use, fast, flexible, and really easy to set up. I voted it the Best New Product. Rick On Thu, Oct 28, 2010 at 5:17 AM, David Ferguson david.fergu...@5kfish.comwrote: ** Thanks to Dan and Kellie and the entire WWRUG team for

Re: Alternative Approver in Change Management

2010-10-28 Thread Pargeter, Christie :CO IS
Thanks. I put in a ticket with them. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Wednesday, October 27, 2010 7:23 PM To: arslist@ARSLIST.ORG Subject: Re: Alternative Approver in Change

RRR summary from WWRUG10

2010-10-28 Thread Misi Mladoniczky
Dear WWRUG10 participants (and all those who missed out this time), During a the long flight back to Sweden, we had time to summarize our impressions from the WWRUG10 in Las Vegas. It was great meeting such an enthusiastic, open and at the same time single-minded group of Remedy Rockstars. The

OT - WWRUG11

2010-10-28 Thread Sanford, Claire
They just told me I get to go next year So excited! So, So, SO, Excited!!! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Remedy pages on web

2010-10-28 Thread SriSamSri Appecherla
Hi, Can anybody please help me understand how and where are the Remedy forms stored in the mid tier 7.5 ? Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 ___ UNSUBSCRIBE or access ARSlist Archives at

Java plugin server thread configuration question

2010-10-28 Thread Roys, Eric D
Is it possible to configure individual plugins within a plugin server to use their own configuration for threads? I.E. if there are multiple plugins within pluginsvr_config.xml, can each have their own designated number of threads or is it only possible that each uses the numCoreThreads

Re: Remedy pages on web

2010-10-28 Thread Shellman, David
MidTier is just another client. What exactly are you looking for? Dave From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of SriSamSri Appecherla Sent: Thursday, October 28, 2010 1:18 PM To: arslist@ARSLIST.ORG Subject:

Validating an ACTL Run-If statement against a search type menu value

2010-10-28 Thread Christine
I have a field on one form that utilizes a search type menu (which references a field on another form). I need to create an ACTL for the first form where the Run If statement says ‘If field value is ABC or XYZ” where ABC or XYZ is a field value on the second form. The Search-type menu has more

Re: Validating an ACTL Run-If statement against a search type menu value

2010-10-28 Thread Christine
I was maknig a bigger deal out of this than it was. Luckily I only had to test that it was not two of the available entries. So the usual (('fieldname' != DEF) or ('fieldname' != MNO) worked out. I don't know if this would be appropriate nder a more complicated scenario. Thanks all just for

Re: Validating an ACTL Run-If statement against a search type menu value

2010-10-28 Thread Murnane, Phil
Data validation is usually better handled with filters instead of active links. That being said, the general approach is 1st form: Add (or identify) a scratch character field (scratch_char) 1st filter On submit, on modify, on merge Run if: [leave blank] 1st action Set fields from

Re: Validating an ACTL Run-If statement against a search type menu value

2010-10-28 Thread pritch
Also, you could add another field to your 'search menu' form to designate (say Yes/No) as to whether you want to validate that item. Then either include that field in your setfields qualification. That would allow you to adjust the match via data and not have to change the code if XYZ becomes

Re: java error from 7.1 mid-tier on

2010-10-28 Thread Joe Martin D'Souza
Larry, Sathish, Rebooting your web server service is a workaround. Optimizing that heap size will reduce the frequency with which you would need to restart the web server service. You can also turn on the incremental garbage collection (-Xincgc) which will further enhance your jvm. This

DNS entry for Server Group

2010-10-28 Thread strauss
I am experimenting with a server group for 7.6.03, but had not planned to use a load balancer for a variety of reasons. This is driven in part by the need to run multiple mid-tiers with different settings for different groups, as we may be forced to make mid-tier primary in 7.6.03 because so

Re: Validating an ACTL Run-If statement against a search type menu value

2010-10-28 Thread Thad Esser
Christine, Typically, using two not equals and an OR doesn't do what you expect. If your field contains XYZ, then the first clause ( != ABC) is true, and the whole statement is true. Same goes for when the field is ABC, then the other side is true. Consider either of the following two

Re: OT - WWRUG11

2010-10-28 Thread Susan Palmer
Get it in writing :) On Thu, Oct 28, 2010 at 11:48 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** They just told me I get to go next year So excited! So, So, SO, Excited!!! _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_

Re: DNS entry for Server Group

2010-10-28 Thread Murnane, Phil
Funny you should mention this Christopher, I just had to do the same thing for a client. It seems the normal configuration is to point all ARS clients (user tool, mid-tier, API, etc) to the load balancer alias name, which is also the name of the server group. The load balancer then does its

set fields behavior if no requests match filter

2010-10-28 Thread Brien Dieterle
Is it normal for a set fields operation, which is set to Set Fields to $NULL$ if no records match, to actually set the fields anyway if no records match? I didn't think so. Here is the scenario: I have Form A with a 'Field 1' character field and a 'NotUnique' character field. I want a set

Jack Hobbs is out of the office.

2010-10-28 Thread Jack Hobbs
I will be out of the office starting 29/10/2010 and will not return until 01/11/2010. I will respond to your message when I return, alternatively please contact the IT servicedesk. Regards This email and any files transmitted with it are confidential and intended solely for the use of the

Re: Alternative Approver in Change Management

2010-10-28 Thread Sabyson Fernandes
The site I am working on has notifications going to to alternates just fine. Did you try to  had to add a notification to the approval process being used which sent the notifications to  alternates? See if that works. When you add the notification, you should see a filter created on the join

AIE Fails During CMDB 7.6 P2 Install

2010-10-28 Thread kevkenn
Were trying to install CMDB 7.6 P2, along with AIE. The following components are being installed CMDB AIS Product Catalog AIE. All of the other pieces install except for AIE. Inside the Main Atrium Log it shows the following errors - --- 9.57:58SOURCE

Re: Thanks to all WW RUG participants, those that attended our talks and visited our booth, BMC, and especially the Organizers

2010-10-28 Thread Geoff Endresen
Teresa, It was great to meet you too. And thank you and Kim for the luck you brought me. I'm finally trying to keep up with my gmail now. My email at the office is endre...@amazon.com Sent from my iPad On Oct 27, 2010, at 6:14 AM, Lockwood, Teresa L tlockw...@adt.com wrote: ** Nice meeting