++
Please Read The Disclaimer At The Bottom Of This Email
++
Anne,
Your answers seem to ease some of the concerns, but the devil is always in the
detail, so I would venture to raise several
Hi All,
As part of domain change in active directory environment. Right now, my remedy
server name is like remedy.olddomainname.com and I would like to change it to
remedy.newdomainname.com.
May I know the impact of it and what changes I need to take care before doing
this.
Thanks
Hi All,
For more information,
Here I would like my remedy server host name from
remedy.olddomainname.com
to
remedy.newdomainname.com
What are the pre-requisites and changes in the remedy application I need to
take care.
My environment: Windows 2003 ENT/ SQL 2005 /
Rambabu,U can redirect in IIS from old server to new server if u can do like
there is not impcatSanjeeva Naidu GOn Mon, 15 Nov 2010 17:47:02 +0530 Rambabu
Rudra wrotegt;
HiAll,
Aspart of domain change in active directory environment. Right now, my
remedyserver name is like
Dear List
On Thursday, our DSO transfers from our production system to our
reporting server started getting errors. The arsdist.log.default showed
the following error * Failure during mapping attempt followed by
Return Code: 2 Cancel, Delete pending item... I restarted ARServer on
both
Please check the DSO Password used to connect to the other server.
Atul Vohra
-Original Message-
From: Wangler, Dan [dan.wangler@timpo.osd.mil]
Date: 11/15/2010 08:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: DSO Transfer Failing with * Access problem trying to get target
form
Other things you need to look into is the link between application and
database, midtier server if you using the server name
If you using a Intranet site then check for Pointer in the DNS which might be
reflecting the old server name.
This are some of the basis things, there are other in case
Hi Sanjeeva,
We have a standalone Tomcat running with my mid-tier environment.
Thanks
Rambabu Rudra
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of gurram sanjeevnaidu
Sent: Monday, November 15, 2010 6:42 PM
To: arslist@ARSLIST.ORG
HI Rajesh,
Any changes are required inside the remedy application (ARSystem, itsm,
configuration and forms)
Thanks With Regards,
Rambabu Rudra
SA - NOC| Managed Services
GSS Infotech Limited,
Block B, Third Floor, Cyber Gateway, Hi Tech City,
Hyderabad, Andhra
Sorry for the listing.
I went back over connecting settings and found the tcp port of our
target server had been changed. I reset it and everything is now
working.
Dan
Dan Wangler, MHS Remedy Support Team
Science Applications International Corporation
MHS Cyberinfrastructure
More information on On Demand from the expert, Tony Myers! Apologies, he meant
to post on Nov. 12th, but ... well... things happen...
From: Tony Myers [mailto:for...@developer.bmc.com]
Sent: Friday, November 12, 2010 2:29 PM
To: Brock, Anne
BMC
Hi, Jiri -
OS and database platforms - will the customers be able to choose which platform
is used as many have existing integrations that depend on their current
platforms.
Anne: No - On Demand uses SQL Server 2008. We will work with
customers on moving existing integrations.
We just upgraded from AR 7.5 patch 1 to patch 7, and it seems they fixed
a problem that I was actually using to my advantage.
I have a few reports available via midtier that include a column that
has a URL in it (generated via a filter on get entry). Except, I made
it clickable and nice
Haven't had to do this in a while and thought I understood the logic but am
confused about how, from an SQL log, can you tell how long the query took? I
can see the query start but I don't see anything indicating when it finished.
For an Update statement I see the commit.
Frank
Frank - If you combine the api and sql logs it should be possible to tell the
start and stop time.
Atul Vohra
-Original Message-
From: Frank Caruso [caruso.fr...@gmail.com]
Date: 11/15/2010 01:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: SQL Timing
Haven't had to do this in a while and
Hi Guys...
I have seen several posts for this issue. We have a situation where a
number of microsoft patches were applied to our servers over the
weekend. We have a Development and a Staging environment that are all
on VMWare, but our production environment are three tiered standalone
servers.
Frank,
SQL Queries are correlated via TID (Thread ID). If you look for a specific
query, and then look for the next instance of that thread ID the line should
be 'OK'...the OK is the end of the SQL Query. If you are looking to perform
general SQL timing, there are a number of tools on the BMCDN
All,
Since switching to 7.5 earlier this year we have had a number of
difficulties..the one we are dealing with at the moment is this
I can't find documentation on how to increase the timeout value of the Java
Plugin server.specifically the Web Services plugin. The integration guide
Sounds like yours is a different situation than ours, but when I saw that, it
turned out to be a damaged AL guide. Finding it was a pain, but once we found
it and could restore it, it was a simple fix.
Anne Ramey
***
E-mail correspondence to and from this
Elry:
I've run into something similar where the links are displayed but don't work
when clicked. In our case it was a Windows security policy for IE that was the
root cause. Our fix in Windows Server 2003 was to enable Active Scripting in
the policy under Computer
Thanks Folks...
I have two new things to check on now.
On Nov 15, 4:04 pm, Murnane, Phil pmurn...@windwardits.com wrote:
Elry:
I've run into something similar where the links are displayed but don't work
when clicked. In our case it was a Windows security policy for IE that was
the root
I tried a different approach the end of last week, and hit another brick wall
today, but in answer to your question yes, I did get the member server to take
over admin opns when I took the admin server down and left it down. The Server
Group Check Interval was at the default (60 sec) and the
Shawn,
Thank you for the info on your SRM experience. I've requested training
many, many times and included the explanation that the training costs
would result in faster turnaround. No luck.
I won't have to worry about that long at this company. The IT dept is
being mostly outsourced or
Mike - I ended up choosing door number 2. I kept my AIF as it was
already in production, changed some background workflow and got this
working.
Thanks,
Christine
On Nov 11, 3:37 pm, Mike Ilmer mike.il...@tdameritrade.com wrote:
I may recommend two options:
1) conditional PDT with multiple
Vinay - Thank you for your suggestion. As the form is already in
production I decided the best method was to keep the current form and
to create some additional workflow.
Christine
On Nov 11, 4:23 pm, Vinay Vermani vinay.verm...@gmail.com wrote:
Hi Cristine,
Best way to do this would be
1.
Mahesh - Thank you again! You've helped me in the past. In fact, based
on your feeback in a previous question I do have the button to open
the corresponding AIF. It is just that the help desk didn't want to
review every field. So I've summarized the fields/results into one
summary field on the
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