Hi,
If we are talking about the AR Server (not the apps), I have created a
perl-script that automates patching rrrPatch.pl. There is a Windows
executable of this same script.
I tried this on both Windows, Unix and Linux for 7.0.1, 7.1.0, 7.5.0 and
7.6.04 systems.
It will just do a file-by-file
Morning all,
Just an update on this, I've tested a login ID change using the Data Wizard
Console on our development platform, and it's a non-starter. I kicked it off on
Tuesday at around 11:00hrs, and it's still running. Thinking it might be that
our dev platform is not exactly built for
Did you disable escalations first? I think the official instructions
say to do that.
On Thu, Jun 16, 2011 at 8:38 AM, Michael Burton
michael_bur...@hotmail.co.uk wrote:
**
Morning all,
Just an update on this, I've tested a login ID change using the Data Wizard
Console on our development
Column IT confirmed they installed 7.6.4 SP1 stack installer and tested
successfully in Release 2 and Service Patch 0 for Windows 2008.
I am currently running an install of 7.6.4 SP1 stack on Win2008 R2 SP1 - so
far, so good. I'll let you know if there are any issues.
Kelly Logan, Sr.
Ok (to all): thanks for the feedback... it's what I expected (it appears to be
something in our Firewall configuration).
-ivan-
--
Ivan Runions
3rd Party Services Support
Information Technologies
University of Calgary
Calgary Alberta Canada
(403) 220-4437
From: Action Request System
Hi Mauro,
You have to encode all special characters and spaces. The ARURLEncoder tool is
at:
http://ars server/arsys/shared/ar_url_encoder.jsp
And your link should look like:
That may be a sensible thing to do.. You do not want escalations to be
firing when that process is running. Since it’s a Remedy native wizard, you
do not have the luxury of completely shutting down the Remedy server. When I
had done this using a DB script I had that luxury..
Joe
I may also want to add, that if the wizard actually uses one or more
escalation to do some of the updates, then a more sensible thing to do is
disable the ones not needed, just before running the process, instead of
turning the escalation thread off altogether..
Or you may end up wondering
It has to be there.. If its not there there may be other things I may be
worried about – like your 7.6.04 installation may not really have been
successful???
Look at your install logs for red or yellow flags.. Usually reds good enough
but sometimes a yellow may actually be a red..
Joe
Do you get the pop-up saying that the change is still pending? It never
changes to completed? We've had a job or two hang up, but ID changes generally
take about 2-5 minutes depending how active the user is.
Anne Ramey
***
E-mail correspondence to and from this
That's what we've got at the moment, but as you say, it does seem to have done
the job.
Date: Thu, 16 Jun 2011 13:11:17 -0400
From: anne.ra...@nc.gov
Subject: Re: Bulk Change of login ID
To: arslist@ARSLIST.ORG
**
Do you get the pop-up saying that the change is still pending? It
\BMC Software\ARSystem\midtier\samples ?? That’s where I see it (on multiple
servers).
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList)
Hi dear listers
I try to modify a ticket from java api program, the program will modify some
fields in determinate registry with a entry-id proportionate for the user, and
not all fields will be modified at the same time, but I run my class appear the
next error
# ./ejecutar APImod 002
From memory as I do not have a server to check that against, that sounds about
right..
Joe
From: strauss
Sent: Thursday, June 16, 2011 1:41 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: No more Object List in 7.6.04 Browser
\BMC
I found the .def file under:
C:\Program Files (x86)\AR System\servername\midtier\samples
On Thu, Jun 16, 2011 at 2:24 PM, Joe Martin D'Souza jdso...@shyle.netwrote:
**
From memory as I do not have a server to check that against, that sounds
about right..
Joe
*From:* strauss
Yes, that would be correct on an upgraded system. The folder structure of new
7.6.x installs is quite different. Just to keep us all confused...
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action
Hi guys,
I am trying to change the content of this field
(HPD:INC:ValidateAsgneeShft_055) but it seems to be read-only, the save
button is grey-out even after changing this content. Why?
My user has the following permissions (groups):
Administrator Incident Master Incident Config Incident
Sorry, I forgot to mention by env:
BMC Remedy Developer Studio Version: 7.6.04
Cheers, Valeu
Mauro
2011/6/16 Mauro Monteiro maumontesi...@gmail.com
Hi guys,
I am trying to change the content of this field
(HPD:INC:ValidateAsgneeShft_055) but it seems to be read-only, the save
button is
Hi dear listers
I try to modify a ticket from java api program, the program will modify some
fields in determinate registry with a entry-id proportionate for the user, and
not all fields will be modified at the same time, but I run my class appear the
next error
# ./ejecutar APImod 002
I have implemented ITSM 7.6.4 on Win 2008 R2 VM and was able to establish
connection using the client or user tool with no issues. If you need any
specifics on the configurations, please let me know. I have the DB and the
MT on separate VMs and still able to connect to the app successfully.
QMX Support Services is looking for an experienced Remedy Developers and
Consultants to join our rapidly growing team.
We have an immediate need for an ITSM Service Desk project, tying four
Service Desks together in 4 separate locations; two in the United States and
two in Southeast Asia.
Good afternoon,
QMX has an immediate need to add an experienced Remedy Developer to our
rapidly growing team, supporting the United States Navy, Space and Naval
Warfare Systems Command in San Diego, California. For this project,
candidates must be a U.S. citizen, and either already have a
Hi All,
Acuity, named one of the 2011 Best Places to Work by Washington Business
Journal, is currently seeking a Senior Remedy Developer to join our
Department of State team. We are looking for an experienced developer that
can work closely with customers as well as act as a lead when needed.
What you need to do is to check the DTD:ThreadManager form. Open the form
and delete all records and restart your job again. I have seen it happened
before that for some reason this record gets stuck and it does not get
updated.
-Moe
http://www.remedycloud.com
From: Michael Burton
Hi Moe
Just wanted to know if the link from your signature line is genuine because
the content on that page has nothing to do with ARS Remedy.
Thanks
Mahesh
From: *Gmail* moe.abdela...@gmail.com
Date: Thu, Jun 16, 2011 at 11:56 PM
Subject: Re: Bulk Change of login ID
To: arslist@arslist.org
Hi
it is DLD:ThreadManager
Thanks Regards
Prasanth.P
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mahesh
Sent: Friday, June 17, 2011 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Bulk Change of login ID
** Hi Moe
Just wanted to know if
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