Re: AR Report Out Of Memory issue | hotfix ready

Vamsi, Can you share the issue/ticket id. Will check- if I could help you out here. Regards, Ravi From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: 13 January 2012 00:21 To: arslist@ARSLIST.ORG Subject: Re: AR Report Out Of Memory issue

Re: Overlay and Applications

John, Firstly, the 3/4 GL differentiation is important to appreciate in this regard, and therefore, relevant. The Action Request System platform *IS* a 4GL and as such it is not fair to do direct comparisons to functionality or ways of working that we find in 3GL environments such as Java, C,

Re: LDAP CONFIG - Questions

Hi, Answers below. Kind regards Danny From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: 12 January 2012 18:50 To: arslist@ARSLIST.ORG Subject: LDAP CONFIG - Questions ** Hi All, I had a few questions for LDAP confi

Overlay and Applications

Theo, > Lastly, To answer your question "can anyone think of a disadvantage with > taking workflow from the schema and into scripts?: (a) Or you can use one of a million tools, such as grep. (b) Yes, they do. Any good plugin to Eclipse or whatever will have a "show references". (c) Yes, they d

Re: Overlay and Applications

Theo ARS is not the only rapid development platform. For example, take a look at this http://www.youtube.com/watch?v=FWUb_4XqHcw&feature=player_embedded This is Mendix (http://www.mendix.com) which is an example of the new breed of agile development tools. Source control, yes; PaaS, yes; SaaS,

Re: Overlay and Applications

John, On your reply: a) That is still a challenge with scripts scattered across different servers - even with source control b) You would not be able to customise the output into the format you need for a specific purpose. The "show references" functionality is not as flexible or extensible as

Re: Overlay and Applications

David, Thanks for this, I'll definitely give Mendix a look. I know there are lots of other Rapid development tools out there, but My point with this was that Remedy, as a 4GL, is flexible, powerful and limited - all at the same time, but the way it does things have certain merit to it and is no

panels displaying over each other/overlapping fields

I'm using ITSM 7.6 p1 and Mid-tier 7.5 p7. Last night I tried to upgrade tomcat to tomcat 6 (from tomcat 5) in production and had a display issue that isn't happening in UAT (same versions). In incident the two panels at the top with the customer information (the one with the name, etc and the

Re: Overlay and Applications

One item I must question... Your statement about "fully-normalized data structure". I believe you are mixing the ITSM canned application versus the Action Request System. I have several applications in my pure custom AR System that are fully normalized. Fred -Original Message- From:

Re: AR Report Out Of Memory issue | hotfix ready

Thanks for providing the details. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Re: Script Generation

Guillaume, I will agree that ever since 'Remedy' sold out the first time to make it owned by someone else, the drive for 'Remedy as a platform' has diminished if not entirely died. I have built my career around Remedy and don't want to see the platform die as a platform...but that's truly not up t

Re: Overlay and Applications

Hi Fred I agree, it is possible to build a fully-normalized data structure in Remedy, although it is not easy to do and is not 'encouraged' by the admin tool/dev studio. If you have a search menu on your form, your data structure is probably not normalized. For example, in Remedy to link a perso

Re: POLL: would you like the user tool back (7.6.04)

YES I agree with Claire! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Tuesday, January 03, 2012 16:42 To: arslist@ARSLIST.ORG Subject: Re: POLL: would you like the user tool back (7.6.04) ** John, You just

cmdbdriver error

Hi All, We are on ARS 7.6.04 (LInux) version. I used 'exp' option, in cmdbdriver command, to get the cmdb changes made on our dev server and then tried to 'imp' on to the test server. The cmdbdriver 'imp' option is giving the following error: Atul Vohra ___

cmdbdriver error - Attempt 2

Hi All, We are on ARS 7.6.04 (LInux) version. I used 'exp' option, in cmdbdriver command, to get the cmdb changes made on our dev server and then tried to 'imp' on to the test server. The cmdbdriver 'imp' option is giving the following error: ReturnCode: ERROR Status List : 1 items Status Struc

Does arserver need true IP of client instead of proxy IP?

Running ARS 7.1 (yep an oldie but a goodie). Moving to new virtual servers with a "proxy model" such that arserver would, by default, see an IP address associated with the virtual server backend rather than the client's true IP address. Will that work OK or do we need to configure the virtual serv

Re: Does arserver need true IP of client instead of proxy IP?

We have mid tiers and our server groups behind virtual IPs and have had no issues because of it. The main drawback that we have seen is in the rare case where we want to know what IP address something came from to try to track something down (e.g., we want to determine where a particular web se

Re: Does arserver need true IP of client instead of proxy IP?

As long as the proxy is handling it's stuff.Remedy shouldn't need anything special, unless you have specific reasons within your application to need that information. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anderson, Doug Sent: Friday, Janu

Product Catalog

I was wondering if anyone knows if BMC still plans on releasing a product catalog this month? I remember reading they were planning a release of a Product Catalog for 7.6.04 this month...does anyone have any insight on this? Thanks a lot -Mike _

error with cmdbdriver

(Not sure if this got posted earlier) Hi All, We are on ARS 7.6.04 (LInux) version. I used 'exp' option, in cmdbdriver command, to get the cmdb changes made on our dev server and then tried to 'imp' on to the test server. The cmdbdriver 'imp' option is giving the following error: ReturnCode: E

Ugh! linux install on vmware 7.6.04.02

Installed but the laptop locked up and I had to power off: Logging back in : Linux OS fine: Oracle db : Fine but .. when trying to reinstall prestack : The installation cannot continue because AR system was previously installed on this computer:: how do I pick it back up where it left off ? I kno

Re: Ugh! linux install on vmware 7.6.04.02

yes I know I can remove the old temporary files and start from scratch, but I was at 20 hours.. so I kinda want to start where I left off.. On Fri, Jan 13, 2012 at 2:10 PM, patrick zandi wrote: > Installed but the laptop locked up and I had to power off: > Logging back in : Linux OS fine: > Or

Simple Report Filters - BMC Analytics

Having a problem with BOXI when creating a simple report filter using WEBI. I seem that the only way to get around this is to first use a hierarchy. Has anyone else come across this same issue? ___ UNSUBSCRIBE or acces

OT: Friday Humor

This has to be one of the funniest videos I have seen in a long time http://app.cooleremail.com/c.pl?46a31b4a5a9778ad41702904e8ac6702abd8c7287612b8a0 Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com [cid:image001.png@01C

Re: OT: Friday Humor

100% agree. For those particularly frustrating days, I've got a link to that video on my Remedy Home Page in our Dev environment. Not sure I could get away with it in Prod. :-) My 8 year old daughter and I do this thing where we mimc that video with whatever topic comes to mind. My wife isn't

WWRUG: WWRUG12 Registration and Conference Hotel Booking are Open, as is the web site

On behalf of the Advisory Board for the World Wide Remedy Users Group (WWRUG), I am happy to announce that our upcoming conference: "WWRUG12 - Sharing Tools, Technology and Training" will be October 15 - 19, 2012 - San Jose, California in the Fairmont San Jose Well, okay, so we announced tha

Re: Simple Report Filters - BMC Analytics

Don't know what is happening to you. Can you describe the problem? Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca

Re: Disaster Recovery

What database you are using, and what release of db, for each database there is specific tools? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: Wednesday, January 11, 2012 6:41 PM To: arslist@ARSLIST.ORG Subject: Disaster Recovery