BAO Consultant - London contract

Hello All, I need a BAO consultant for a 5 week project in London (onsite), plus extension. Scope; Requirements analysis Create Workflows Unit Testing of Workflows UAT Please call or email on mpar...@columnit.com OR 0207 960 2848 Thank you Mathew Resource Manager Column Technologies

Re: How to tell if client=API program

I recommend you to work jointly with your dba. Your dba is probably capable of report you the most time consuming queries. Looking at these queries you can obtain the form, the time and the type of search. Turn SQL/Filter/escalation logging on to detect one occurrence of these queries. To suspect

RKM draft warning - but there's no draft!

We've got a number of RKM articles that when you open them say: Warning This article is being updated - to view the draft of the updated article please select the newest draft article from the `Revisions` tab at the bottom of the page. There is no draft and there's no file in the draft folder.

Re: BAO Consultant - London contract

BAO??? Ahhh too many acronyms to keep up with!! Sent from my iPhone On Mar 8, 2012, at 3:46 AM, Matt Parker wrote: > Hello All, > > I need a BAO consultant for a 5 week project in London (onsite), plus > extension. > > Scope; > Requirements analysis > Create Workflows > Unit Testing of Workflo

Re: BAO Consultant - London contract

Analytics reporting server But I thought it was boa not bao So I might be wrong Sent from my iPhone On Mar 8, 2012, at 5:21, Tauf Chowdhury wrote: > BAO??? Ahhh too many acronyms to keep up with!! > > Sent from my iPhone > > On Mar 8, 2012, at 3:46 AM, Matt Parker wrote: > >> Hello All, >

Re: BAO Consultant - London contract

Like BMC Analytics? If so, then what kind of workflows are you talking about Matt? Sent from my iPhone On Mar 8, 2012, at 5:29 AM, Pat Zandi wrote: > Analytics reporting server > But I thought it was boa not bao > > So I might be wrong > > Sent from my iPhone > > On Mar 8, 2012, at 5:21, Tauf C

Re: BAO Consultant - London contract

BMC Atrium Orchestrator integrated into Remedy ITSM mpar...@columnit.com OR 0207 960 2848 Thank you Mathew Resource Manager Column Technologies -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: 08 March

Re: BAO Consultant - London contract

Ah ha! Thanks for clarifying. Sent from my iPhone On Mar 8, 2012, at 5:42 AM, "Parker, Mathew" wrote: > BMC Atrium Orchestrator integrated into Remedy ITSM > > mpar...@columnit.com OR 0207 960 2848 > Thank you > Mathew > Resource Manager > Column Technologies > > -Original Message- > Fr

Asset Tracking - Barcodes

I have been tasked with setting up a new asset tracking system from soup to nuts (and a lot of bourbon in between!). I've never done this before, and I have what is probably a simple question. What should I use in the way of Barcode Symbologies? There is a LOT of information out there, but nothi

Re: EXTERNAL: Asset Tracking - Barcodes

Warren, Check with Phil Bautista at BullCreek. He's had "a little" experience with bar-coding and ARS ;^> --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be i

Re: Client getting RPC Error (90) When Logging into DR Server

Thanks so much everyone. I was able to comment out the DSO on armonitor.cfg file. I also added this "C:\Program Files\Common Files\AR System\Licenses\USW04AP004\arsystem.tag" to get rid of that arsystem.tag error. Started the services and now I'm not getting any errors in the arerror.log file

Re: EXTERNAL: Asset Tracking - Barcodes

Great suggestion! Thanks John. On Mar 8, 2012 8:56 AM, "Reiser, John J" wrote: ** Warren, Check with Phil Bautista at BullCreek. He’s had “a little” experience with bar-coding and ARS ;^> ** ** --- John J. Reiser Remedy Developer/Administrator Senior Software Development

Re: Client getting RPC Error (90) When Logging into DR Server

OK, I updated the ar.cfg file, restarted the services and installed the client on the server. The client works and logs in just fine on the server, but not from my pc. It MUST be a network thing then (I'm assuming). I need to talk to the firewall guys I think Thanks! Lisa __

Re: BAO Consultant - London contract

BMC Atrium Orchestrator.. its used in CLM where BMC AR System and SRM is a part of the whole solution to automate the provisioning of VMs.. Joe -Original Message- From: Tauf Chowdhury Sent: Thursday, March 08, 2012 5:21 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIS

Re: BAO Consultant - London contract

Again... Too many acronyms Joe!!! :) Sent from my iPhone On Mar 8, 2012, at 9:50 AM, Joe Martin D'Souza wrote: > BMC Atrium Orchestrator.. its used in CLM where BMC AR System and SRM is a > part of the whole solution to automate the provisioning of VMs.. > > Joe > > -Original Message-

Re: BAO Consultant - London contract

CLM - Cloud Lifecycle Management.. :-) CLM uses BAO and BL (BladeLogic) together with SRM SRM and VM's you already know what that is :-).. -Original Message- From: Tauf Chowdhury Sent: Thursday, March 08, 2012 9:51 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG

Re: Client getting RPC Error (90) When Logging into DR Server

Windows 2008 has more security locks than previous versions. Sometimes you may have to enable the remedy tcp ports locally in either McAfee or windows firewall. On Thursday, March 8, 2012 8:18:04 AM UTC-6, Kemes, Lisa wrote: > > ** > OK, I updated the ar.cfg file, restarted the services and inst

Re: Client getting RPC Error (90) When Logging into DR Server

Ugh, when you say locally, do you mean on each PC? Thanks! Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, March 08, 2012 9:57 AM To: arslist@ARSLIST.ORG Subject: Re: Client getting R

Re: Client getting RPC Error (90) When Logging into DR Server

Are you using the portmapper? If not check the port you are trying to connect through. Joe From: Kemes, Lisa Sent: Thursday, March 08, 2012 8:57 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Client getting RPC Error (90) When Logging into DR Server ** Tha

Re: RKM draft warning - but there's no draft!

Kerry, There were significant number of problems with the earlier versions of RKM. I recall having such a problem as the one you describe. And to get rid of it, I usually used to actually put them in draft again, and then publish.. that way the status would be in sync with reality.. Joe ---

Remedy Developer Position

If you or anyone you know is interested in this position please email your resume to bb...@edgeps.com. I can also be reached at 301-944-0764. Location; Annapolis Junction Duration: 6 month TTP, 5 year contract (Looking for W2 employees - no 1099's) Client: Government Agency Summary: The Reme

Re: Client getting RPC Error (90) When Logging into DR Server

No it should be in your DR Server. First check with your network folks to see if any firewall rules exists on your remedy tcp port. Second check with your system admin if there is anything blocking remedy ports in windows server firewall. Incase you are using portmapper several organizations bloc

Re: Client getting RPC Error (90) When Logging into DR Server

I learnt recently is even if Upd 111 (sunrpc) or tcp 111 portmapper are open in firewall, Since the firewall does not snoop on the communication over 111 , like it does for FTP, the client cannot connect over the tcp port portmapper instructed to because the firewall does not know that port. T

Remedy with Oracle ASM

Hello everyone Anyone has any feedback or comment in regards to Oracle ASM, is Remedy compatible with that component? Thank you, Mauricio ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.

Re: Remedy with Oracle ASM

As far as I know Remedy doesn't care about which file management system uses your Oracle. So, I don't see any problem. Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 SM2 Baleares S.A. C/Rita Levi Edifici

Re: Remedy with Oracle ASM

Thank you José I assume it won´t be a problem Thank you / Gracias Mauricio 2012/3/8 Jose Huerta > ** As far as I know Remedy doesn't care about which file management system > uses your Oracle. So, I don't see any problem. > > Jose M. Huerta > Project Manager** > > Movil: 661 665 088 > > Telf.

Re: Fixed/Floating Licenses, chg after upgrade?

Doh! I typed fixed when I meant floating...Oops. Obviously sharing a fixed license would be a no-no. But even using the floating license, there are still times when because a user doesn't log out after submitting a form, the next user gets error messages about permissions. The timeout thresho

Re: Fixed/Floating Licenses, chg after upgrade?

> floating licenses were essentially going to work like the fixed licenses That is certainly not the case, so either the poster was incorrect or the statement was misinterpreted. The significant change in managing floating users done recently was the enhancement that enables a floating token to

Indexing on C112 column

Do you guys see any probable issues by indexing Assignee Group -- C112 field, specifically on change tkt form. We are running our ITSM in as a single tenant option, so I do not expect our C112 field length to grow more than 256 char. So row level access should not get impacted. We have done so

Account issue and arerr 330

Hello all, I have an individual user that was set as an administrator with a fixed license. We were doing some changes and the person doesn't need administrator any more so we set the privs the same as any other typical support person (Incident/Change user, asset viewer). I then changed their l

Re: Account issue and arerr 330

Ron, Admin of course has access to everything. You need to figure out what permissions the need OTHER than Admin to be able to update the records in question. You should be able to check the permissions on the fields to figure out what they may be missing. From: Action Request System discuss

Re: Indexing on C112 column

Other than the fact that the index won't be used? The queries against this column will contain leading and trailing wildcards, which an index won't help with. Take a look at the SQL that is generated when you query the change form. It is going to take this form: SELECT T123.C1,... FROM T123 WHE

Senior Remedy Developer Wanted (San Diego, Ca)

We area searching for a Senior Remedy Developer to work on sight in the San Diego California area. Ideally we are searching for a full time employee but we are willing to work with a consultant if it is the right short term fit. This position requires the ability to obtain a SECRET security cl

Re: Account issue and arerr 330

Thanks. I wouldn't think that I'd have to open the hood for a simple people record permission modification. We're not doing anything special here and I assigned the user the same permissions that all our other support (non-admin) folks have with no luck. We did figure out the answer and I think

Re: Account issue and arerr 330

This does seem like a similar issue we have seen before. Go to that user's people record and under support group tab it list all the support groups. Atleast one of them had to be set as default group. Due to some bug, for some users we noticed they have no default group set and they were seeing t

Re: Account issue and arerr 330

That has been an ITSM for several versions now - the requirement to remove the support staff function completely and restore it in order to make significant changes to the permissions. I think it has something to do with needing to delete their User record from both the User table and the user

Re: Account issue and arerr 330

Yeah, we’ve seen that one before and documented it and was my first attempt at a solution. Here’s hoping that the latest version has this resolved. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, March 08, 2012 2:09 PM To: a

Re: Logging out of a Web service

Hi Rob, I asked this same question to one of Midtier lead's during "An Evening with Engineering" at WWRUG 2010. I did convince him to agree on the fact that there should be a logout operation in web-service that needs to be called for clean logout of the user. I am still waiting to see if it

Re: Remedy Developer Position

Please note, it is almost Friday: Ok, new acronym for me: What does 6 month TTP mean? 6 months of inadequate pay for 70 hour weeks to Prove you are worthy of 5 years? Seriously, I haven't seen the acronym TTP before. Time To Prove? W2 I think means full time employee in the US so they can maximi

Re: Remedy Developer Position

I would guess Temp To Permanent although it could mean a lot of other things http://www.acronymfinder.com/Military-and-Government/TTP.html Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Thursday, March

Re: Indexing on C112 column

You are right C112 filed is queried with wild cards and hence no use of indexing it. Thanks for the link also. On Thursday, March 8, 2012 1:30:48 PM UTC-6, Axton wrote: > > Other than the fact that the index won't be used? The queries against > this column will contain leading and trailing wildc