Re: Do I Still Need (Workflow folders)?

2013-04-19 Thread David Easter
The way I read the white paper it is talking about comparing an unmodified reference server not def files.   Correct - but some folks don't have the hardware resources to have a reference server, staging server and production server.  Importing the original BMC def files for a selected

Re: Do I Still Need (Workflow folders)?

2013-04-19 Thread Peter Romain
I guess you’re only talking about mass comparisons. I’m sure you know that you can open an overlaid active link or filter and the original version at the same time in Dev Studio for a side-by-side comparison. Cheers Peter From: Action Request System discussion list(ARSList)

Re: Time Out In Email Engine

2013-04-19 Thread kanhu mohapatra
Hi Kiran, Thanks for your valuable post. This seems to be a defect #SW00425800 and get fixed in 7604 SP4 Thanks and Regards, Sanjay. On Thu, Apr 18, 2013 at 7:04 PM, Andy Wilkerson andy.wilker...@nara.govwrote: ** Was e-mail ever working? Andy Team Capstone NITTSS - Remedy

Re: Time Out In Email Engine

2013-04-19 Thread kanhu mohapatra
Hello Kiran, Apologies for interruption. But the defect #SW00425800 is on RemedyOnDemand. Is it same for AR System ?. Could you please give any clue so that this can be debug in AR System. Regards, Sanjay On Fri, Apr 19, 2013 at 1:48 PM, kanhu mohapatra kanhu.san...@gmail.comwrote: Hi

Re: Time Out In Email Engine

2013-04-19 Thread Hullule, Kiran
It's a same for general version of remedy email engine. So defect is still applicable. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of kanhu mohapatra Sent: Friday, April 19, 2013 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: Time Out In Email

Re: Time Out In Email Engine

2013-04-19 Thread kanhu mohapatra
Hello Kiran, Okay. Cool this means. Our AR system requires an upgrade to ARS 7604 SP4. Thank you once again for valuable response. Regards, Sanjay. On Fri, Apr 19, 2013 at 2:48 PM, Hullule, Kiran kiran_hull...@bmc.comwrote: ** It’s a same for general version of remedy email engine. So

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Hullule, Kiran
Did you happen to try running this using MidTier browser? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of kanhu Mohapatra Sent: Friday, April 19, 2013 5:50 PM To: arslist@ARSLIST.ORG Subject: Error During Data upload in

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Jason Miller
Sanjay, The version would be very helpful. Before 8.0 you had to use the User Tool. 8.0 and after you need to use the DMT in Mid Tier. The architecture of DMT completely changed between 7.6.04 and 8.0. Jason On Apr 19, 2013 5:36 AM, kanhu mohapatra kanhu.san...@gmail.com wrote: ** Hi Kiran,

Re: Error During Data upload in Data Management Tool

2013-04-19 Thread Peter Romain
I've had problems before when the path included spaces and brackets. Moving the data management directory to, for example, C:\BMCSoftware\DataManagementClient got it to work for me. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller

CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Gordon Frank
Hello, Has anyone run into a situation where you can not submit a new record to theBMC.CORE.. forms (Like BMC.CORE:BMC_Monitor...)? I seem to be able to do this on one system but not another. It makes me think that there is a flag someplace which is preventing this. Permission

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Rick Cook
When you say you cannot submit, can you be more specific? Rick On Apr 19, 2013 10:09 AM, Gordon Frank gjj...@comcast.net wrote: ** Hello, Has anyone run into a situation where you can not submit a new record to theBMC.CORE.. forms (Like BMC.CORE:BMC_Monitor...)? I seem to be able to

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Gordon Frank
Rick, Basically I can not push data to one of these forms from a Filter using a Push action. Basically it is submitting a record. I could not do this manually either. But on another system, I could submit records manually and with a Filter. I have a staging form which holds the

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Roger J
You need to push to the Join form of the CI Type. -Original Message- From: Gordon Frank gjj...@comcast.net To: arslist arslist@ARSLIST.ORG Sent: Fri, Apr 19, 2013 2:08 pm Subject: Re: CMDB submit not working on BMC.CORE forms ** Rick, Basically I can not push data to one of these

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Gordon Frank
I am pushing to the Join form and not the regular form. - Original Message - From: Roger J rjust2...@aol.com To: arslist@ARSLIST.ORG Sent: Friday, April 19, 2013 2:10:00 PM Subject: Re: CMDB submit not working on BMC.CORE forms ** You need to push to the Join form of the CI Type.

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Rick Cook
What kind of errors are you seeing? Rick On Apr 19, 2013 11:09 AM, Gordon Frank gjj...@comcast.net wrote: ** Rick, Basically I can not push data to one of these forms from a Filter using a Push action. Basically it is submitting a record. I could not do this manually either. But

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Thad Esser
That sounds like your filter push isn't matching any records. Set it so no matching records gives an error. That'll tell you if its your push qualification or not. Maybe you have different CIs in the two environments? Thad On Fri, Apr 19, 2013 at 1:09 PM, Gordon Frank gjj...@comcast.net

Re: CMDB submit not working on BMC.CORE forms

2013-04-19 Thread Rick Cook
I wonder if it is related to sandbox. Depending on how the CMDB is configured, new entries can go straight to the primary dataset or be cached in the user's Sandbox dataset, where they will remain until promoted. Rick On Apr 19, 2013 1:09 PM, Gordon Frank gjj...@comcast.net wrote: ** Thats