Team,
My remedy environment having server group and we have 4 remedy service. As
per the search, atleast one server need to have False for approval server
suspended parameter in admin service. Remaining 3 having as true.
Is it create any issue from change aapprovals ? please suggest.
Regards,
Can you please list the values of Approval-Server-Suspended entry from all
the 4 ar.cfg file?
Also, can you pl let me know the AR version?
As part of the approval server architecture, only one approval server is in the
running state and the rest all are in suspended mode. So your understanding
Hello List,
Here is a nice reaction we received from someone who is evaluating
ARSmarts :-)
/Just a thought, have you considered partnering with BMC? It seems like
your product will help many folks who are upgrading to the next version
of Remedy.
/Cheers.
Kaïs.
Hi Kulkarni ,
Thanks for your email. AR version 8.0.
SERVERAPPROVAL SERVER SUSPENDED
A (admin.) False
BTrue
CTrue
D
Hi Suresh,
The entries in the configuration file look as expected.
This should not create any problem for change approval.
Are you facing any issues for change approval?
-Adhwari
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan
Yes Kulkarni. Facing issue with approvals not triggered. when we restart
this issue has been fixed. daily minimum 2 times this issue happend.
Regards,
Suresh Loganthan.
On Apr 7, 2014 3:57 PM, Kulkarni, Adhwari adhwari_kulka...@bmc.com
wrote:
**
Hi Suresh,
The entries in the configuration
Hi,
Can you please attach the approval logs for the same?
You can enable approval logging from Approval Admin console. Also please set
the approval log level to 'All'.
Regards,
Adhwari
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh
HI guys,
do you know from where I can download arencrypt7604.dll or arencrypt80.dll?
I do not find it on my server
Thanks
André Delcroix
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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers
I would say opening a ticket with bmc would do it for you :)
On Apr 7, 2014 6:25 AM, Support supp...@arsmarts.com wrote:
HI guys,
do you know from where I can download arencrypt7604.dll or arencrypt80.dll?
I do not find it on my server
Thanks
André Delcroix
One thing I can tell you is that the Unix versions of the ARS system have
always used just an LF for the example type of code you have.
One idea that will always work is to use an SQL set fields to set a display
only field to CRLF and then use that instead of the returns you have.
Fred
From:
Hi Experts,
ARServer is dying due to ARFlash. It is eating most of the memory and causing
the server to crash. Why does it eats this much memory and why is it used in
remedy?
How can I stop this process eating memory and causing the server to fall down?
Hi,
Is your system patched or un-patched?
There are a number of issues with the Application Pending (Dispatcher)
functionality that are resolved in the patches available for the 8.x.x
version - this includes Approval issues where the dispatcher stops
processing the Application Pending entries:
It would help the audience if they knew. Environment
You can kill your flash boards process and free memory and start it up again
Could be a bug
Sent from my iPhone
On Apr 7, 2014, at 10:09 AM, Sweety sweetykhann...@gmail.com wrote:
Hi Experts,
ARServer is dying due to ARFlash. It is
Check the status transition rules. If there is a record for the users role
that goes from status A to status B and is enabled it will give you that error
msg. Disabling one of those rules will allow it to go forward if that's what
you need.
- Original Message -
From: Harry
Hi,
These files are part of the encryption package needed for the two higher level
of encryptions.
I think there are special installers for that.
In other words they are not something that is shipped with the standard API
package.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList
Stop the flash and restart it again - sounds like a plan. But what if it occurs
every day? Mainly during peak hours.
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Where the Answers Are, and have been for
Hi,
If you are using Flashboards it might not be a good option to turn it off
permanently, and you need to get assistance from BMC Support. Just submit a
ticket and see what they say.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts
Thanks a lot
André
On 7/04/2014 14:39, LJ LongWing wrote:
**
I would say opening a ticket with bmc would do it for you :)
On Apr 7, 2014 6:25 AM, Support supp...@arsmarts.com
mailto:supp...@arsmarts.com wrote:
HI guys,
do you know from where I can download arencrypt7604.dll or
Hello Listers,
We are on 7.5 patch 8 running ITSM 7.6.01 on Oracle 10g. We are trying to
report on license usage and in particular are interested in stale logins. I.E.
Logins that no one has used to log into the system for the past 6 months.
There is no field on the user form for last
Sean,
There is nothing OOTB if you haven't turned it on. Your best bet is to
turn it on, and then at the end of the 6 month window, start your process.
Jason Miller recently posted a license tracking tool that seems to be
fairly complete, and could be installed and utilized to start the tracking
You indicate that AR Server is dying due to Flash...
That is confusing as there is no Flash of any kind in the AR System server. It
is
a server side environment with no graphical UI so there is no Flash involved.
Not sure what you mean when you say that Flash is causing the AR server to die.
Hi,
When a emergency CRQ is created, there are a set number of approvers
generated, all for the close-down phase. If a change manager adds a
single ad-hoc approver during the implementation phase, the system
creates an additional signature record for all approvers; so the number
of
Hi,
I would turn on the user-log or the AR System Historical License Usage form
and wait, even though the latter might miss read-licensed users.
ADV: The free version of RRR|License will give you the count of unique logged
in users and the total number of registered users, and also some nice
I agree with this. A few years ago we looked at a similar situation where
we were going to bring in Add/Remove Program info for PCs and laptops from
our LANDesk system (primarily for license tracking). At that time there
were 1 million records (I think it is closer to 2 million now) including a
Hello Gurus,
Hope you all are doing fine and enjoying your day!
Can somebody explain what does the setting Enable Multiple Assign Group
means? Wiki says it allows multiple roles, groups, and user names to be stored
in the row-level security Assignee Group field (ID 112) and in dynamic group
James,
I'm not sure how much more explicit I can be, but I'll try.
So, to understand this, you need to have a firm grip on what 'row level
security' is, and how it's enforced, sorry if you already know this, but I
have to ensure you understand the basics.
So, create a regular form, and in the
Does anyone know if there is a way to query ADDM to find out if in any given
period what it pushed through into the CMDB. I have the numbers from the recon
job when that has run against the ADDM dataset, just would like to know if it
matches what ADDM pushed through into the ADDM dataset.
Do you have access to addm? They have reports and logs you can look at to see
exactly what was pushed.
Sent from my iPhone
On Apr 7, 2014, at 6:48 PM, Simon Ellis simon.el...@telecom.co.nz wrote:
Does anyone know if there is a way to query ADDM to find out if in any given
period what it
I do, but don't really know what I'm looking for. or more important how to
ask of it
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Tuesday, 8 April 2014 11:14 a.m.
To: arslist@ARSLIST.ORG
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