Request Detail page is Blank post submitting SR

2014-09-23 Thread Farooq Baba
> > Hi, > > Can anyone help me with the issue given below where the SRS:RequestDetails > page is blank post submitting a SR. The issue is intermittent and not > replicable. > > ARS/Mid-tier : 8.1.01 > ITSM : 7604 SP2 > > > > Regards, > Farooq Baba. > >

Re: On behalf of Functionality

2014-09-23 Thread Carin Grobler
Hi they key thing to remember with on behalf especially in 8.1 SP1 and up is that they fixed a previous defect that allowed users from Company A to submit and SRD on behalf of a user in Company B that was never entitled to see the SRD in the 1st place On behalf can only submit SR's on behal

Published days of an article

2014-09-23 Thread rajesh
Hi Experts, Is there a way i can figure out how many days the article has been published from reporting perspective?Lets says, I have published the article version 1.0 for 10 days and created a new version 2.0 ,published the article which stayed for 15 days.So,is there is any field/query whi

BMC sues SNOW

2014-09-23 Thread John Sundberg
http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com

Re: BMC sues SNOW

2014-09-23 Thread Rick Cook
The money quote: "...company founder, Fred Luddy, described his approach to innovation by saying “. . . good artists copy and great artists steal, and I’ve been a thief all my life.” Little tip: That's maybe not something you say in public, Fred. You may remember Mr. Luddy as part of the Peregr

Re: BMC sues SNOW

2014-09-23 Thread LJ LongWing
Interesting. On Tue, Sep 23, 2014 at 9:01 AM, John Sundberg < john.sundb...@kineticdata.com> wrote: > ** > > http://www.bmc.com/news/press-releases/2014/BMC-Software-Sues-ServiceNow-for-Patent-Infringement.html > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process

Re: BMC sues SNOW

2014-09-23 Thread Ken Pritchard
Making the accusation is the easy part – proving it is much tougher – just ask J&J. They tried suing a (small) competitor regarding patent infringement of their test strips for diagnostic equipment. They must be very specific to win. Not saying they can’t, but it will be years and lots of $$$

Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow
HP is also suing Service Now over patent infringement. I won't bother linking it here- just Google it. They sued in February for similar things. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(AR

Re: BMC sues SNOW

2014-09-23 Thread John Sundberg
That is a “stolen quote” … Many people say that line. Indirectly - it is saying - nothing is invented - just new interpretations of existing stuff. Take for example: http://www.google.com/patents/US7617073 Adding colors to elements - based on health - and then make special marks based on a depe

Re: BMC sues SNOW

2014-09-23 Thread Rick Cook
Maybe, but legally, there is a difference between "stealing" a concept (nothing new under the sun) and stealing (the details) how that concept is brought to market. It doesn't help that the SNOW C-team is full of people with a track record of unethical, if not illegal, behavior. That BMC isn't th

Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow
..and that's the literal definition of "prior art"! William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Tuesday, September

Re: BMC sues SNOW

2014-09-23 Thread Danny Kellett
I can't see how any of these actually stand up in court. If you read the first patent it basically says "get the details of a computer system into a text file and load the information into a database" If that's the case then Tivoli, et al, look out! What a waste of time, money and resource im

Re: BMC sues SNOW

2014-09-23 Thread Lippincott, Levi (OMA-GIS)
Yeah but most patent lawsuits are usually about 1 of 2 things. 1. Another source of revenue for the company when the other companies just pay a settlement to make it go away. 2. To force the other company out of business with all of the wasted time and money that eventually they go

Re: BMC sues SNOW

2014-09-23 Thread William Rentfrow
Keep in mind the US patent office gave a patent to a guy for a method of swinging sideways, which was invented by his daughter (and every kid who ever sat on a swing): http://www.google.com/patents/US6368227 William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25

Re: BMC sues SNOW

2014-09-23 Thread Joe D'Souza
I can tell you Fred was never an artist. Not even close. Good artists are influenced by great artists. They NEVER copy. Great Artists go after their own style even though it may be new and revolutionary - especially if it's new and revolutionary. They do not ever steal. They have their name all

Re: BMC sues SNOW

2014-09-23 Thread Jason Miller
Ah look, they are getting the Peregrine band back together for Financial Raid 2014. It has been 10 years, time for a reunion tour. Let me guess, they have some people singing backing vocals from the joint. Jason On Tue, Sep 23, 2014 at 8:08 AM, Rick Cook wrote: > ** > The money quote: "...co

Re: BMC sues SNOW

2014-09-23 Thread John Sundberg
I am pretty sure all artists steal. For example — they steal the idea of putting a representation of their idea into a sharable form. Oh - and a lot of them seem to draw pictures/etc… of other people. (Of course - I don’t think that patent is still valid). -John On Tue, Sep 23, 2014 at 11:25 AM

Re: BMC sues SNOW

2014-09-23 Thread richard....@bwc.state.oh.us
Your tax dollars at work…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Tuesday, September 23, 2014 12:18 PM To: arslist@ARSLIST.ORG Subject: Re: BMC sues SNOW ** Keep in mind the US patent office gave a patent to a guy

Re: BMC sues SNOW

2014-09-23 Thread Richter, Howard (CEI - Atlanta)
All, I wonder if its based on some of the former BMC/Remedy employees that now work for SNOW and the fact that employers require NDAs. Just a thought. Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett Sent: Tuesday, September 2

Re: BMC sues SNOW

2014-09-23 Thread Brittain, Mark
Actually a pretty good marketing strategy. Company looking for a solution might be shy of Service Now if there were the possibility of a massive upgrade due to some court decision. Better to pick some other provider now (e.g. BMC) and avoid that possibility. Those thinking of jumping from BMC to

OT: Part Time Remedy Support

2014-09-23 Thread Koyb P. Liabt
Hi All, A colleague of mine is looking for part-time Remedy Support remotely. Requirements: - at least 5 years of Remedy experience (AR System 8.x, ITSM, SRM or SLM) - strong advanced knowledge of Remedy's workflow (Active links, Active Link guides, Filters, Forms, etc... via Dev Studi

MyIT/SRM and Kinetic

2014-09-23 Thread John Sundberg
If there are any users who are interested in having their MyIT or SRM work with Kinetic — please contact me off list. Thanks, -John -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata

Re: Published days of an article

2014-09-23 Thread Carin Grobler
Rajesh, you should be able to check status history of each version C On Tue, Sep 23, 2014 at 9:28 AM, rajesh wrote: > ** Hi Experts, > > Is there a way i can figure out how many days the article has been > published from reporting > perspective?Lets says, I have published the article version

Consuming an external web service

2014-09-23 Thread Jim Hetfield
We're trying to consume an external, non-Remedy web service, using a set field from web service filter action. Watching arpluginsvr.log I can see the transaction successfully reach the vendor system, but it's erroring out due to failing validation on the other side. The XML being passed by the p

Re: OT: Part Time Remedy Support

2014-09-23 Thread Abdul Moid
Can we have the email id for posting the resume. Would like to know the further details to proceed. On Wednesday, September 24, 2014 1:24:35 AM UTC+5:30, Koyb P. Liabt wrote: > > ** > > Hi All, > > A colleague of mine is looking for part-time Remedy Support remotely. > > *Requirements*: