Re: Win 2008 Update Broke Mid-Tier

2015-02-20 Thread Hennigan, Sandra, CTR, DSS
Clear the server cache and also clear the browser cache cookies. Are you using IE to access the Mid-tier? Are you using SSL? If yes, on IE, under Tools Internet Options Content, Clear the SSL State. Under File, select New Session. In the new browser, try you URL again. Thank you, Sandra

Re: Win 2008 Update Broke Mid-Tier

2015-02-20 Thread LJ LongWing
Scott, Please explain your architecture a bit moreare you using an IIS - Tomcat, or straight Tomcat, or whatwhat is the URL you are hitting when you get that error(of course you can obscure the server name, or replace with generic text)is the error coming from the web

Re: 8.1 server group architecture

2015-02-20 Thread Carl Wilson
Hi Rick, Best to install the full suite, makes for less issues in the future and for the possibility that this may end up being another user server or similar. You could also think about cloning an existing server and updating the required references. As the operations that you specify will

Re: 8.1 server group architecture

2015-02-20 Thread Rick Phillips
Thanks, LJ, I was just wondering if I could reduce my upgrade/patching LOE (throughout the server group) by using a reduced number of installed apps on machines I don't want involved in failover. I may have to open a ticket with support on this. rp On 2/20/2015 10:47 AM, LJ LongWing wrote:

AR System (ITSM, Atrium, SLM, SRM) 8.x and MS-SQL 2008 SP 4

2015-02-20 Thread Joe D'Souza
Has anyone having MS-SQL 2008 and ARS 8.x on Windows updated their SQL servers to SP4? Any issues with SP4? Wanted to confirm before installing the 8.x suite on MS-SQL 2008 Express with SP4.. Joe ___ UNSUBSCRIBE or

Re: Remedy Admin/Developer Position

2015-02-20 Thread William Theis
Great visual, Rick. Got a good kick out of that. Also - thanks for all of the replies. I was able to fill the position, and will definitely post in the future with more opportunities. Have a good weekend everyone! ___

Re: Any interest in a San Diego RUG meeting?

2015-02-20 Thread Jason Miller
Yup, I am interested. Jason On Fri, Feb 20, 2015 at 8:24 AM, Rick Westbrock rwestbr...@24hourfit.com wrote: ** It has been many years since I met other local Remedy developers (besides Jason Miller), is there any interest out there in an SDRUG meeting? I will have to check into whether I

Re: Win 2008 Update Broke Mid-Tier

2015-02-20 Thread Rick Westbrock
Scott, assuming that you are using IIS you might want to check the security settings there. I have seen in the past that in a version upgrade Microsoft will suddenly lock down things for “security reasons” which might be blocking access. I can’t tell you exactly what to look for but if the

Any interest in a San Diego RUG meeting?

2015-02-20 Thread Rick Westbrock
It has been many years since I met other local Remedy developers (besides Jason Miller), is there any interest out there in an SDRUG meeting? I will have to check into whether I can use one of our meeting rooms to host at our Carlsbad office or not; since I don't know anyone else is welcome to

Analytics 7.6.06 server issue

2015-02-20 Thread Daniel Pritchard
Good Morning I have an Analytics 7.6.06 server that was previously installed on a Windows 2008 R2 with a SQL database. The servers seem to be up and running and I can log into the CMC as well as the BI Launchpad as well as the Universe designer. The issue I am having is that the Universe does

Re: Any interest in a San Diego RUG meeting?

2015-02-20 Thread Tauf Chowdhury
Well, the temp in NY today was 1... I'm down for a San Diego RUG. Just say when! Sent from my iPhone On Feb 20, 2015, at 11:24 AM, Rick Westbrock rwestbr...@24hourfit.com wrote: ** It has been many years since I met other local Remedy developers (besides Jason Miller), is there any

8.1 server group architecture

2015-02-20 Thread Rick Phillips
Hi, 8.1 ARS/Atrium/ITSM/SLM/SRM I have a server group that consists of an admin server and a single non-admin server. The admin server carries the load of all admin functions, while the non-admin server is only for end users. Recently, some of my atrium work has really been taxing the

Re: Reports cutting off at 2000 records

2015-02-20 Thread Brukeste G
Checked user properties? On Feb 20, 2015, at 9:29 AM, Terri Lockwood teresa.lockw...@sungard.com wrote: ** Thank you. I did find the config.properties file and updated all 3 settings which were still set to 2000. I saved the file, cleared both server and browser cache, and

Re: Remedy Upgrade - Suggestions required.

2015-02-20 Thread Rick Westbrock
Karthick- I know that others share my opinion that when you are jumping ahead multiple big versions like this it is probably better to stand up a fresh 8.1.02 environment and migrate relevant data from the old system to the new. That is my plan when I get a chance to work on upgrading our 7.1

Re: Reports cutting off at 2000 records

2015-02-20 Thread LJ LongWing
Terri, You will find the last response on this communities thread most enlightening https://communities.bmc.com/message/313995#313995 On Fri, Feb 20, 2015 at 9:38 AM, Terri Lockwood teresa.lockw...@sungard.com wrote: ** I’ve got a dilemma that I’m hoping you experts can help me with. Have

Re: Remedy Admin/Developer Position

2015-02-20 Thread LJ LongWing
Rick, My mind went there also...not just you :) On Fri, Feb 20, 2015 at 9:40 AM, Rick Westbrock rwestbr...@24hourfit.com wrote: ** I apologize in advance for being insensitive but it’s Friday as I read the message below and my mind immediately thought about riding around on a large piece of

Re: Reports cutting off at 2000 records

2015-02-20 Thread Terri Lockwood
Thank you. I did find the config.properties file and updated all 3 settings which were still set to 2000. I saved the file, cleared both server and browser cache, and restarted Tomcat. Still only returns 2000 records. Think I need to reboot the midtier server as well? TERRI LOCKWOOD •

Re: 8.1 server group architecture

2015-02-20 Thread LJ LongWing
Rick, I don't have massive experience in this, but it is my understanding that the best practice is to install the same software on all of the machines in the group so that any 1 can take over any function at any time in the future, because you never quite know what the future holds... On Fri,

Re: Remedy Upgrade - Suggestions required.

2015-02-20 Thread Rick Cook
Yup. We are doing the same upgrade, and are doing it via the build and migrate plan, not an upgrade in place. There are some bugs in the 8.1.02 installers, too, as I am finding. All the more reason to do it in a simpler environment. Rick Cook On Fri, Feb 20, 2015 at 8:29 AM, Rick Westbrock

Reports cutting off at 2000 records

2015-02-20 Thread Terri Lockwood
I've got a dilemma that I'm hoping you experts can help me with. Have a development system with version 8.1.01. I'm trying to pull company records and have tried both from AR User and from MidTier. I can pull 2412 records from both but when I make a report on the web it is only showing 2000

Re: Remedy Admin/Developer Position

2015-02-20 Thread Rick Westbrock
I apologize in advance for being insensitive but it’s Friday as I read the message below and my mind immediately thought about riding around on a large piece of farm equipment in a corn field when I read “crop to crop”. I guess I am already punchy from a long week. From: Action Request System

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
In regards to your post and my earlier response to Terri, looks like I only nailed two out of the three lines, with missing this one: arsystem.webreport.onscreen_max_entries. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent:

Re: Remedy Upgrade - Suggestions required.

2015-02-20 Thread Rick Westbrock
Good point, it should be easier to get AR working properly then ITSM before worrying about getting your old data into the mix. I have the fun of building a new product catalog as part of the upgrade as well as changing from multi-tenant to single-tenant so it’s going to be a fun ride over here.

Re: Any interest in a San Diego RUG meeting?

2015-02-20 Thread Rick Westbrock
Tauf you and everyone on the list are more than welcome but I won’t be picking up the airfare! It is cloudy and about 60F here today which is about 24 degrees cooler than a week ago. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
I am having this same issue. I have done all that you have, along with modify the mid-tier config.properties file entries: arsystem.nativereport.onscreen_max_entries=2000 arsystem.FileExport_max_entries=2000 I changed both to be 5000 and yet it still brought back only 2000 after a full system

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
Okay, so what I did after I made sure all the values were changed on all three lines was to do a full system restart, including mid-tiers and it worked for me. I am no longer limited to 2k records. Hope this information helps you, Terri. From: Action Request System discussion list(ARSList)

ADDM and BladeLogic Openings in NYC

2015-02-20 Thread Frankfater, David
Happy Friday! We have ADDM and BladeLogic openings in NYC. Candidates must have at least 3 years expereince with either solution. Both roles have limited work from home options so it would be best if candidates were close to NYC or NYC public transportation. Please email resumes to

Re: Database reboot during FTS Reindex

2015-02-20 Thread Thad Esser
Jase, The FTS reindexing finished this morning, thankfully! So I guess we still don't know for sure if a DB reboot would corrupt the index or not. Just thought I'd update you. Thanks, Thad On Wed, Feb 18, 2015 at 2:37 PM, Jase Brandon jasebran...@gmail.com wrote: ** Hi Thad, my experience