Re: View Forms and Attachments - Resolved (Partially)

Glad you got it partially working. The only thing I could think of to make the Push work would be to have done the following Create a new “Display Only” Attachment on the view form Before the Push do a Set Fields action from the actual attachment to the D/O Attachment Use the D/O attach

Re: View Forms and Attachments - Resolved (Partially)

Resolved (partially). Thanks to some help from Ganesh Gore and Jason Miller I was able to identify a workaround. Part of the data I was receiving from the web form was some information related to the attachment, specifically: 1) FileContentType - which tells me the type of file it is (i

Re: ADV: comparing BMC's ITSM v9 against older versions

Those Mazda Rotary engines are silly fast! Then there is the Rotary Rocket ; which I made some parts for in my past life as a welder (1 or 2 years before I met Remedy). Bummer it was too hairy to move by Chinook or it would be in a small museum about 40

Fwd: Help not working for incident module

Hi , Help link is not working for incident management in production and test environments and its working fine for all other modules. Below is the error we are facing. [image: Inline image 1] We have checked the web.xml.file , the listings parameter value is true in test environment and false in

Help not working for incident module

Hi , Help link is not working for incident management in production and test environments and its working fine for all other modules. Below is the error we are facing. [image: Inline image 1] We have checked the web.xml.file , the listings parameter value is true in test environment and false in

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

I have seen this as well … It appears the installer doesn’t use the hosts entry. It does a direct DNS check for the server name so if you can’t do an nslookup {serverName} you get the invalid server name error. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.

Re: Installing Smart IT User Experience patch on Unix

I had our Unix admin's install Java 7u80 on our server and get the following Java version using 'java -version' java version "1.7.0_80" Java(TM) SE Runtime Environment (build 1.7.0_80-b15) Java HotSpot(TM) Server VM (build 24.80-b11, mixed mode) I've tried setting the Java_Home variable to JAVA_

Re: ADV: comparing BMC's ITSM v9 against older versions

OK - that was probably the wrong thing to call it. Given - it is a ground up rewrite … Ground up rewrites have new issues and new performance characteristics. http://www.joelonsoftware.com/articles/fog69.html So — anybody’s past performance experience is pretty irrelevant. — therefore we

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Now going through Silent installer , but again getting errors : "Listening for transport dt_socket at address:12333 Also is it mandatory to give server name alias name ? We just have 1 server and no server group. Getting errors like invalid server name, correctly entered values in host file in fo

Re: ADV: comparing BMC's ITSM v9 against older versions

> This release is really a 1.0 release (although called v9), ... > Regardless, this is a first release of a complete ground up rewrite - so > CAUTION is the proper approach Hi John - It is is not the case that AR 9 is the first release of the AR Java Sever. The AR Java server was originall

Re: Installing Smart IT User Experience patch on Unix

Fred - thanks for the help. I was too focused on trying to get the Java path and Xmanager window to work that I forgot to even check the Java version our Unix admins have installed on the server. Looks like the server I'm working on has Java 1.6.0_26 and some of our others still have 1.5.x ve

Re: Overlay an already Overlaid Form???

even in the latest version of Remedy, there is not yet a concept of multiple overlayswhich is the only thing that I can think of that an __o1 would be hinting atI would personally do one of two thingsdelete the overlay altogether, and bring it back over from Dev importing base and overl

Re: Overlay an already Overlaid Form???

It's o1 sorry, mistyped that. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, July 24, 2015 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: Overlay an already Overlaid Form??? ** not sure...but is

Re: Overlay an already Overlaid Form???

not sure...but is it o1 or 01? On Fri, Jul 24, 2015 at 6:12 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS wrote: > I noticed when exporting our HPD:Help Desk form to a .def file that there > is a HPD:Help Desk form, a HPD:Help Desk__o form and a HPD:Help Desk__01 > form. > > We are on 8.1sp2

Overlay an already Overlaid Form???

I noticed when exporting our HPD:Help Desk form to a .def file that there is a HPD:Help Desk form, a HPD:Help Desk__o form and a HPD:Help Desk__01 form. We are on 8.1sp2 and I exported our overlaid HPD:Help Desk form with overlays over to a clean system (same version), but the developer only br

Re: addm scan on hold - can not cancell

Its all OK now :)​ On Fri, Jul 24, 2015 at 9:14 AM, frex popo wrote: > Now I am getting this :) > sudo /sbin/service tideway stop > Stopping local ADDM application services > Waiting for other service operations to complete ... > > So going through the logs to see what's what​ > > On Fri, Jul 24

Re: addm scan on hold - can not cancell

Now I am getting this :) sudo /sbin/service tideway stop Stopping local ADDM application services Waiting for other service operations to complete ... So going through the logs to see what's what​ On Fri, Jul 24, 2015 at 8:54 AM, frex popo wrote: > indeed and since this is production its diffic