Character field data base name is showing as Database ID

Hi All, We have created a new regular form in this form we have the character fields are present when we are moving the form .def file to one server to another server one of the character field data base name is coming as data base id automatically . Please find the below environment details :

Re: Character field data base name is showing as Database ID

I assume you are just exporting the def from one server using Admin tool and importing to the other server? Are your Server and Admin tools matching versions? On Thu, Oct 8, 2015 at 1:01 AM, Vidyasagar Kommu wrote: > Hi All, > > We have created a new regular form in

(probably a dumb) SmartIT question

Hi listers - I am just getting started in SmartIT. We just installed the most recent version (I can check that, but I don't think it's really relevant). We have a bunch of custom workflow on HPD:Help Desk - things like "enter an account code" and assuming the code is valid it displays the

Re: (probably a dumb) SmartIT question

LJ - Thanks for the reply. I get the filter validation but there's so much functionality lost that I'm now starting to wonder what the point of Smart IT actually IS :) It's probably one of those forest/trees things and I need to get into it a bit more. William Rentfrow

Re: (probably a dumb) SmartIT question

William, We are just starting to do tests with SmartIT/MyIT along with Remedy 9 SP1. I just removed our SmartIT/MyIT environment while we do an upgrade to 9 SP1, because some of the functionality of the latest version only functions with 9. I didn’t get to play with it much but in the

Re: (probably a dumb) SmartIT question

William, So...I'll state at first that I'm 0% familiar with SmartIT, and you know it better than me at this moment.but, with that said. It's my understanding that SmartIT isn't, and isn't planned to be a 'Mid-Tier' type client, meaning that I don't believe that SmartIT fires Active Links, and

Re: (probably a dumb) SmartIT question

William, We are doing the same evaluation and reaching the same conclusions. We have enough custom active links, especially on the change request side that SmartIT doesn't seem to have a benefit. Of course, we're open to being shown the light. Thanks for putting the question to the list. Thad

Re: (probably a dumb) SmartIT question

I can't find Build Workflow anywhere in herehmm William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS) Sent:

Re: (probably a dumb) SmartIT question

You can’t really build workflow in any meaningful way at this time in Smart IT. You can add fields (within certain limits) and on 1.2 you can add custom actions, such as one to launch the Mid-Tier while passing the Incident Number to launch that same Incident over there. That’s about it

Re: RoD limitations...

Joe and LJ, There is a difference about what the product will allow vs. not allow and what the operation environment policy allows or not. There is no restriction in the product. The product in RoD is identical to the product that is available On Premise. Both the features you mention Joe

Smart IT and disabling Modules within

Anyone fiddled with Smart IT enough to know how to disable certain modules from the Smart IT console? (i.e. Work Order, Task modules). Customer does not utilize WO and Task modules within ITSM and will want not want them available/visible from Smart IT. Suggestions? Thank you, Bryan

Re: RoD limitations...

Thank you Doug for clarifying this limitation. The last time I heard about it, I interpreted it as it was restricted completely from the product - did not know that there was a scope to discuss this with the On Demand team. So basically it does look like there is no difference on any

Re: Character field data base name is showing as Database ID

Sagar, My first thoughts would be to query the meta-data to see if that same database name does exist as a record for that schema ID as a result of some legacy work done on the server you are importing the .def to. I'm assuming there must be some sort of logic in the AR System that if a

Re: Character field data base name is showing as Database ID

Hi long , Yes iam using admin tool importing to another sever and server admin tool version is mathing. Plz guide me ... On 9 Oct 2015 04:23, "Joe D'Souza" wrote: > ** > > Sagar, > > > > My first thoughts would be to query the meta-data to see if that same > database name does

Re: (probably a dumb) SmartIT question

I might be remembering it wrong but it was on the customize section where you could add/remove custom fields to the various sections. I seem to recall there was a link near the Refresh Metadata links for each section. Who knows, maybe I’m wrong. Levi Lippincott / Remedy Administrator +1 402

Re: (probably a dumb) SmartIT question

If it is not there yet, after attending Engage I am pretty sure some form of "screen fiddling" (now the technical term for what ALs do) is on the roadmap (and I think in the nearish future). Jason On Thu, Oct 8, 2015 at 11:19 AM Lippincott, Levi (OMA-GIS) < levi.lippinc...@interpublic.com>

Re: RoD limitations...

Thank you Dougthe clarification is appreciated. On Thu, Oct 8, 2015 at 1:25 PM, Mueller, Doug wrote: > ** > > Joe and LJ, > > > > There is a difference about what the product will allow vs. not allow and > what the operation environment policy allows or not. > > > >

Re: (probably a dumb) SmartIT question

Maybe that Custom Action is what I’m thinking of. Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 "Talent is a Gift; But Character