Re: Archiving strategy on ITSM 7.6 +

logs and propagate all other data/structure changes. Two products that we have encountered are Oracle Golden Gate and IBM Change Data Capture (neither is in use yet and this is not an endorsement or recommendation). Matthew Kunkel Systems Engineer Phone 479.277.3392 mtku...@wal-mart.com Walmart

Job Opportunity: Senior Systems Engineer (ITSM) - Bentonville, AR

e BMC toolset Req ID 36017BR Apply at http://walmartstores.com/careers/apply/default.aspx?reqid=36017BR Thanks, Matthew Kunkel mtku...@wal-mart.com Walmart 805 Moberly Lane, MS32 Bentonville, AR 72716 Save money. Live better. This email and any files transmitted with it are confide

URL hyperlinks in Excel and Mid Tier session behavior

When clicking a link placed in an excel file to a mid-tier request id, the mid tier always directs users through the logon screen. Has anyone else ran into this (I searched the archives). It appears when URL's are clicked in excel, it always starts a new session? Example URL: /arsys/servlet/V

Re: Child view of Parent attachments

Create a table field on Form B that contains only attachment information from form A (make the ID's hidden fields in the table). For workflow use a Return/Table Dbl-Click Active Link that does and open window action to form A. Then a form Open Active Link on Form A that does the Run Process P

Re: upgrade error - AR server 6.00.01 to 7.1

Did you have any errors farther up in the log? They are stretching 3 core fields in the 7.1 upgrade from a 6.X database. If you have a significant amount of data, that can cause timeouts during the alter table. Also, depending upon the database setup and your compound indices, those expansions m

FW: Using Open Window action to write report to specified location.

. It looks like you can put to-file: in the target location, but so far I haven't been able to make "to-file: \\windowsshare\SendTest\$Record ID$.txt " Any ideas? Has anyone else run into something like this? Thanks, Matt ____ From: Matthew Ku

Using Open Window action to write report to specified location.

We're in the process of converting all our old Run Macro active links to Open Window actions since this has been unsupported for a while now. Also, the nice little converter will go away when we upgrade to version 7. I'm running into problems with a macro action that writes a report to a pre-deter

Resolved: Remedy JAVA api question

works/java/jdk/aix/j564/sdkguide.aix64.html Axton Grams On Tue, Apr 1, 2008 at 4:01 PM, Matthew Kunkel <[EMAIL PROTECTED]> wrote: ** It's a 64 bit binary. I was thinking that the ld_library_path was wrong, but it does indeed reference the directory

Re: OzZY: Remedy JAVA api question

32-bit MSB executable SPARC Version 1, dynamically linked, stripped Axton Grams On Tue, Apr 1, 2008 at 11:29 AM, Matthew Kunkel <[EMAIL PROTECTED]> wrote: ** Correction: The first line should have read: "We're getting the error below when

Re: FW: Remedy JAVA api question

xecutable SPARC Version 1, dynamically linked, stripped Axton Grams On Tue, Apr 1, 2008 at 11:29 AM, Matthew Kunkel <[EMAIL PROTECTED]> wrote: ** Correction: The first line should have read: "We're getting the error below when trying to use

FW: Remedy JAVA api question

Thanks, Matt ____ From: Matthew Kunkel Sent: Tuesday, April 01, 2008 9:46 AM To: 'arslist@ARSLIST.ORG' Subject: Remedy JAVA api question List, We're getting the error below when trying to use the JAVA api on a windows platform. This particular program is ru

Remedy JAVA api question

List, We're getting the error below when trying to use the JAVA api on a windows platform. This particular program is running on AIX, whereas I'm most familiar with HP-UX. I've googled the error and can't seem to find anything. We get the same result on both the 6.3 and 7.0 versions of the API

Job: Programmer Analyst, Wal-Mart Stores Inc. - Bentonville, AR

Job ID: 21633 Job Title: Programmer Analyst - ISD Country: United States of America State: Arkansas City:Bentonville Relocation Available:Yes Job Type:Regular Full Time: Yes Date Posted: Mar 07 2008 Job Description and

Job: Programmer Analyst, Wal-Mart Stores Inc. - Bentonville, AR

Job ID: 21631 Job Title: Programmer Analyst - ISD Country: United States of America State: Arkansas City:Bentonville Relocation Available:Yes Job Type:Regular Full Time: Yes Date Posted: Mar 07 2008 Job Description and

Re: Job: Senior Programmer Analyst, Wal-Mart Stores Inc. - Bentonville, AR

I forgot to add the application address. Apply online at: https://pcws.wal-mart.com/cws/seeker.html Thanks, Matt From: Matthew Kunkel Sent: Friday, February 29, 2008 7:52 AM To: 'arslist@ARSLIST.ORG' Subject: Job: Senior Programmer Analyst, Wal-M

Job: Senior Programmer Analyst, Wal-Mart Stores Inc. - Bentonville, AR

Job ID: 15253 Job Title: Senior Programmer Analyst ISD Country: United States of America State: Arkansas City:Bentonville Job Type:Project Full Time: Yes Date Posted: Feb 28 2008 Job Description and Responsibilities:Assi

Job: Business Analyst, Bentonville, AR

Job ID: 20400 Job Title: Business Analyst - ISD Relocation Available: Job Type:Regular Full Time: Yes Date Posted: Feb 01 2008 Job Description and Responsibilities:Business Analyst - ISD PPR 72 Assists the Contact Center business in determining

Job: Systems Administrator, Bentonville, AR - Remedy Administration included in this position

Job ID: 20337 Job Title: Systems Administrator - ISD Job Type:Regular Full Time: Yes Date Posted: Feb 01 2008 Job Description and Responsibilities:Systems Administrator - ISD PPR 70 Installs new software releases, patches and upgrades.

Remedy WebService returning error 9334, "The XPATH expression /ROOT/maxLimit is not found in input mapping"

Listers, I'm working on implementing Remedy web services which are returing the following error: Jan 28, 2008 12:41:18 PM - FINE (com.remedy.log.WEBSERVICES) : (Thread 5235) Token: maxLimit Jan 28, 2008 12:41:18 PM - FINE (com.remedy.log.WEBSERVICES) : (Thread 5235) Given Xpath expression not f

Re: Server Group Error 8745

different, server is probably getting the ar.conf from the one that has Disable-Escalations: F and then tries to start processing them. The ar.conf is modified as the operations fail from one server to the next. ____ From: Matthew Kunkel Sent: Wednesday, January

Re: Server Group Error 8745

I spent almost a year going through stuff like this on a Unix server group. We're up and stable now, I just hope it says that way. Although I never experienced the error you mention below, a few things come to mind. Research the Map-IP-Address parameter, it doesn't appear to be set and accordin

Re: Gaps in Request ID sequence

Additional C1 gaps can occur in version 6.3-7.x if you have the parameter "Next-ID-Commit: T" set in your conf file. This causes a database commit to occur after selecting and updating nextid in arschema (before creating the actual record). Thus if the actual record creation rolls back, the arsch

Re: The diary field conversion

Charlie, The easiest fix on a windows system is to use the AR System ODBC Driver instead of the Oracle (or other database) driver. The AR System driver is simply an odbc presentation to the remedy api and thus the byte data comes back converted. -Matt Kunkel

Re: how to escape quotes in setfield action ?

Try putting three double quotes (""") anywhere you need a single set. That is the escape sequence. -Matt -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox Sent: Monday, July 16, 2007 1:16 PM To: arslist@ARSLIST.ORG

Re: HELP!!! Emails BACKING UP!

Large table sizes tend to drag down the AREmail process and cause it to hang. Therefore, other than adding com.remedy.arsys.emaildaemon.ARSystemHandler.level= WARNING to the logging.properties (which keeps the bulk of the errors out of the form). It would be good to create escalations to clean up

Re: HELP!!! Emails BACKING UP!

If the logs that you get are not detailed enough add the following to your logging.properties file in the ../jre/lib directory.. java.util.logging.ConsoleHandler.level = FINER java.util.logging.ConsoleHandler.formatter = java.util.logging.SimpleFormatter com.remedy.arsys.emaildaemon.level = F

Re: Active Directory Users Import

Conrad, By looking at the timing on the errors below it appears that some of the transactions are successful with a few exceptions? The log you have is pretty vague and more details are required to nail down the problem. To gather more information I would place the following entry in the ar.conf

Re: Problem with AR Import Command -- Escalation

Check your process timeout parameter in the server information. This usually results in a timeout error being logged, but it can cause the server to abandon run processes. I'd also check to make sure that the user your remedy server is running as has permissions to the arimportcmd executable. -M