try copying the DB across, remove any server references if
found in that DB, then install the production version of the ARS to that new
DB on the new server and then go upwards from there..
Joe
--
*From:* Prashant Patil remed...@gmail.com
*To:* arslist
Dear All,
We are currently planning a platform upgrade from ARS 6.00.1 to ARS 7.01
*ARS 6.x Server Config*
Windows 2K - ARS Engine 6.00.01 patch 1420
Oracle 9.0.1.0.0
Helpdesk 5.0 (customized)
*ARS 7.001 Server Config* (already setup)
Windows 2K - ARS Engine 7.0.01 patch 002
Oracle 10gR2
SLM
Dear All,
While adding operational categorizations and summaries I am facing errors as
below regarding data length.
ARERR [306] Value does not fall within the limits specified for the field :
(Maximum length - 60) : Categorization Tier 3
I noticed that these fields are global. Can I increase
or
find every form that uses the Operational Categorizations and increase the
field lenght.
-Original Message-
From: Prashant Patil [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Sun, 22 Jun 2008 12:22 pm
Subject: Increasing Operational categorization - Summary data length
** Dear All
given in
Windows ODBC drivers list - AR System ODBC Data Source
Regards,
Prashant
On Sun, May 25, 2008 at 2:33 PM, Prashant Patil [EMAIL PROTECTED] wrote:
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1 with
Business Objects XI. At the current stage I am
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1 with
Business Objects XI. At the current stage I am facing the following error:
Failed to process the request!! An unexpected error has occurred
com.crystaldecisions.sdk.exception.SDKException$Unexpected:
An unexpected
, Prashant Patil [EMAIL PROTECTED] wrote:
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1 with
Business Objects XI. At the current stage I am facing the following error:
Failed to process the request!! An unexpected error has occurred
discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Prashant Patil
*Sent:* Monday, May 12, 2008 7:23 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Group corruption problem after ARS7.1 patch2 SLM installation
** Dear All,
Config:
OS - Solaris10
DB - Oracle 10gR2
ARS 7.1 patch002
Dear All,
Config:
OS - Solaris10
DB - Oracle 10gR2
ARS 7.1 patch002
ServiceDesk 7.0.02
I am facing problems with Administartor and Sub Administrator Remedy
groups. Whenever I login with Demo or appadmin I am receiving error:
Error generating application list field content. (ARERR 1900)
The
Dear All,
Let me explain the problem again:
We have a corporate portal. The user logs into the corporate portal. He
clicks on a link for Remedy and we pass the username and password in the url
and the user accesses remedy to register trouble tickets etc. Hence the
login is transparent to users.
Hi Carey,
Using LogoutServlet I did the following test. Our portal has this scenario
as explained below for performing remedy logout process.
Browser 1 (Main portal window) - Click on remedy link which will perform
transparent login and show remedy form to user.
Browser 2 (child portal window)
Hi All,
We have a corporate portal where the users perform login and have access to
the remedy system to register trouble tickets etc. The portal is based on
frames and remedy opens in the content frame.
Now the situation is whenever the user performs portal logout we need to
make sure to kill
] *On Behalf Of *Prashant Patil
*Sent:* Monday, March 17, 2008 11:35 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Explicitly Invalidate Remedy Session
**
Hi All,
We have a corporate portal where the users perform login and have access
to the remedy system to register trouble tickets etc. The portal
Thivagar,
If the username and password are correct it wont ask for login and will be
redirected to the specified form. Well we do not have SSO implemented!
Regards,
Prashant
On Mon, Mar 17, 2008 at 9:56 AM, Thivagar Sankaran
[EMAIL PROTECTED] wrote:
**
Thanks Prashant,
Will it ask for
Hi All,
I am planning for a server to be used as a VMWare for ARSystem and simulate
a ARSystem environment where the database, ARSystem application, Mid-tier
will be running on 3 separate OSes (all windows)
hardware config:
Quad Core Intel(R) Xeon(R) X3220, 2x4M Cache, 2.40GHz,1066MHz FSB
8GB
Hi All,
I am trying to use ARS 7.1 API on windows platform - development.
Win2K 2003
MS SQL 2000
Tomcat Servlet engine 5.5
ARS 7.1
I have already set following environment variables:
classpath - C:\Program Files\AR System\myserver\arapi71.jar;
path - C:\Program Files\AR
Of *Prashant Patil
*Sent:* Sunday, February 03, 2008 1:48 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Check ARS services from Unix shell script
**
Dear All,
I have a query regarding ARSystem services on a unix server.
I have a requirement wherein the remedy database needs to be shutdown
Hi All,
Solaris 5.10
Oracle 10.2
ARSystem 7.1
ServiceDesk 7
In the ARSystem database I can see some 100 views with status INVALID. The
Created and Last_ddl_time have exactly the same date/time.
Is it ok to delete these invalid views?
Is it possible that some remedy workflow has not been
Dear All,
I have a query regarding ARSystem services on a unix server.
I have a requirement wherein the remedy database needs to be shutdown for a
particular task. I have a shell script in place for this. It does the
following:
1) The shell script shuts down ARS services, checks for the
Dear friends,
There is a requirement with one of our clients to change their login names.
They were earlier using LDAP iPlanet email server for authentication and now
they are moving to LDAP Active Directory.
Please advice on what steps to take on changing all the login names in the
system.
Preeti,
One my clients is facing the same problem.
Make sure you have checked Use ODBC Underscores in
Tools-Options-Advanced tab.
It may be the cause if its unchecked.
In my case I can see the report perfectly on the server - user tool but on
the clients - user tool some columns are missing.
Try reinstalling the user tool again and see what happens
On 9/6/07, Riya_D [EMAIL PROTECTED] wrote:
The ODBC Use Underscores check box is checked in AR User tool.Still the
columns are not visible.
remedy26 wrote:
Preeti,
One my clients is facing the same problem.
Make
Hi List,
I am trying to consume a webservice from TIBCO but I am receiving the
following error:
*ARERR* [*9130 *] An *exception* *occurred* *from* the *WebService*
*class*: Internal Error
Inputs Outputs are all strings.
Environments
ARS 7.0.01
Windows 2003 server
JDK 1.4.07
I found a
Job Description:
---
Skilled (mid) Remedy Developers to join a large global enterprise - BMC
elite partner in the Middle East. Must be able to execute projects from
development, QA testing and deployment and support.
Minimum Qualifications:
---
2+ years
Job Description:
Skilled (mid) Remedy Developers to join a large global enterprise - BMC
elite partner in the Middle East. Must be able to excute projects from
development, QA testing and deployment and support.
Minimum Qualifications:
---
1+ years experience as a Remedy
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