Re: Stoopid Parenthesis

2008-05-30 Thread Russell, James C
** 'sokay, Lisa, those two statements are logically equivalent. ~james -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Friday, May 30, 2008 8:36 AM To: arslist@ARSLIST.ORG Subject: Stoopid Parenthesis

Re: Mid-tier and internal network

2008-05-29 Thread Russell, James C
** Is having another web server to service off-campus requests out of the question? That seems like the best idea, so far as DMZs and making *really* sure that your internal services remain that way go. fwiw, ~james -Original Message- From: Action Request System discussion

Re: Populating Table field with sql query result

2008-05-23 Thread Russell, James C
question. If the table on which I want to run the sql query is on a different database, what do I have to do within Remedy so it can connect to a table in that database. Thanks Ravi Russell, James C wrote: ** Hello Victor; I don't know that this is what you're looking for, but I run

Re: Populating Table field with sql query result

2008-05-22 Thread Russell, James C
** Hello Victor; I don't know that this is what you're looking for, but I run a series of sql queries in a single escalation to populate a 'current state' kinda form--I'm using one query per field; might not be the most effective way in the world, but it works. This has MS SQL date

Performance Encryption, the Requester Console, and ARERR 8939

2008-03-18 Thread Russell, James C
** Hello List! This one is a stumper, so far--perhaps some of you grand folks have a clue (all the ones we've found have added up NULL). ARS7.1 ITSM 7.0.03 SQL 2005 Win 2003 We installed the 'performance encryption' package, and the plugin server--as far as the requester console is concerned

Re: Performance Encryption, the Requester Console, and ARERR 8939

2008-03-18 Thread Russell, James C
| [] [EMAIL PROTECTED]        |  ~~ -Original Message- From: Russell, James C Sent: Tuesday, March 18, 2008 11:59 AM To: 'arslist@arslist.org' Subject: Performance Encryption, the Requester Console, and ARERR 8939 ** Hello List! This one is a stumper, so far--perhaps

Help zeroing permission/support group data in ARS7.1/ITSM 7.0.02?

2007-11-14 Thread Russell, James C
Howdy listers! A blown migration between ARS 7.1, ITSM 7.0.02 (Unix/Oracle to Win2003/SQL) servers has caused some interesting company/support group/people permissions errors, and we'd like to zero everything and start over (Re-migrating with Migrator hasn't worked out correctly, and we need to

Re: Help zeroing permission/support group data in ARS7.1/ITSM 7.0.02?

2007-11-14 Thread Russell, James C
Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Russell, James C Sent: Wednesday, November 14, 2007 11:37 AM To: arslist@ARSLIST.ORG Subject: Help zeroing permission/support group data in ARS7.1/ITSM 7.0.02? Howdy listers

Re: ITSM 7.0 bug.

2007-07-31 Thread Russell, James C
| [] [EMAIL PROTECTED] |  ~~ -Original Message- From: Payne, George Sent: Tuesday, July 31, 2007 4:45 PM To: arslist@ARSLIST.ORG Cc: Rubarth-Lay, James W; Russell, James C Subject: ITSM 7.0 bug. Hey Gang, We're using ITSM 7.0 on ARS 7.0.01 with an Oracle 10g database. Trying