View Field and CSS

2008-01-24 Thread Schryver, Curt
Been reading through the manuals and I don't see a specific listing for View Fields when it comes to CSS. (Installing and Administering BMC Remedy Mid Tier, page 163) Other fields like Character, Selection, Currency, etc. are all listed with the Selector and Properties for each control (i.e. fiel

Re: View Field and CSS

2008-01-25 Thread Schryver, Curt
On Jan 24, 2008 11:24 AM, Schryver, Curt < [EMAIL PROTECTED]> wrote: ** Been reading through the manuals and I don't see a specific listing for View Fields when it comes to CSS. (Installing and Administering BMC Remedy Mid Tier, page 163) Other fields like Char

Re: ARS 7.5 Installer

2009-10-29 Thread Schryver, Curt
I second that rant. We're currently looking to deploy the Client to the desktop via SCCM (used to be SMS) and are hoping we'll find some method of just downloading that part instead of then entire 400+MB installer. Just starting to dig into that so if anyone has a hint on which direction we sh

E-Mail not being read from Exchange server as fast as usual

2012-01-18 Thread Schryver, Curt
We are running ARSystem 7.1.0 patch 007 and engine (file version) 7.1.00.008 on an Oracle DB. We have several mailboxes configured - three inbound and one outbound. Nothing has been changed in over a year. One of the inbound gets the brunt of the workload - it is configured at POP3. The poll

Re: E-Mail not being read from Exchange server as fast as usual

2012-01-18 Thread Schryver, Curt
it's only pulling in 6-7? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Wednesday, January 18, 2012 8:36 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: E-Mail not being read from Exchange server as fast

Re: E-Mail not being read from Exchange server as fast as usual

2012-01-18 Thread Schryver, Curt
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Wednesday, January 18, 2012 8:36 AM To: arslist@ARSLIST.ORG Subject: E-Mail not being read from Exchange server as fast as usual ** We are running ARSystem 7.1.0 patch 007 and engine (file version) 7.1.00.008 on an Oracle DB. We have se

Re: Holiday Humor - Gifts for Men (Shopping advice).

2008-12-12 Thread Schryver, Curt
"It is never okay to throw away veteran underwear. A real guy checks the garbage regularly in case somebody - and we are not naming names but this would be his wife - is quietly trying to discard his underwear, which she is frankly jealous of, because the guy seems to have a more intimate relati

Re: Need Help with syntax for Runmacro from escalation, works from dos cmd

2009-02-06 Thread Schryver, Curt
Manjari, I am running a macro via an escalation but my command syntax is a little different from yours. First off, I don't use the -h (home directory), instead I'm using the -d (macro directory). Also, I have the directory enclosed in double quotes. And, the path I'm using definitely doesn't

Re: japanese characters and showing

2009-03-27 Thread Schryver, Curt
We are running 7.0.01 patch 003. We were having similar issues a little over a year ago and settled on this patch. I don't recall if we saw the issues on the inbound e-mail, but definitely on the outbound. Eventually, I did a side-by-side comparison of our Dev server (where we weren't having

Re: Escalation Timeline

2009-05-12 Thread Schryver, Curt
I started tinkering with something just last week to do this exact thing. Didn't get too far, but will continue to play with it. (Unless someone comes forward with an already-functioning application) Curt A. Schryver 717-810-2109 tel cschry...@tycoelectronics.com __

OT: Friday Humor II

2009-06-05 Thread Schryver, Curt
http://www.newsday.com/media/flash/2009-04/46217527.swf Maybe not really that funny ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers

Creating the "two tables with the add/remove buttons in between to swap data between tables" effect

2009-06-08 Thread Schryver, Curt
Has anyone come up with a means to replicate this functionality in AR? The list on the left needs to be dynamic. Once an item has been selected and "moved" to the right, it should no longer appear in the left side. See image for a better example of what I mean. http://arsystem.comxa.com/2table

Re: Importing Definition Forms

2010-02-22 Thread Schryver, Curt
Ultimately, stopping and starting the services cleared up the problem. We still don't have an explanation as to why the problem happened in the first place, but we couldn't continue on any longer under those circumstances. BTW, we were able to determine that it was the app server (as opposed to

Re: Friday Humor

2010-02-26 Thread Schryver, Curt
Drug dealers: o Refer to their clients as "users". o "The first one's free!" o Have important South-East Asian connections (to help move the stuff). o Strange jargon: "Stick", "Rock", "Dime bag," "E". o Realize that there's tons of cash in the 14- to 25-year-old market. o Job is assisted

Best Practice: Prevent user from bookmarking resolved mid-tier page

2010-05-19 Thread Schryver, Curt
Good day, all. I'm looking for input from the community as to what everyone else does to prevent their customers from bookmarking resolved mid-tier pages. We're updating our "submit a help ticket" web page. We have an ASP page that grabs the logged in (Active Directory) user's ID, redirects to

Re: Best Practice: Prevent user from bookmarking resolved mid-tier page

2010-05-19 Thread Schryver, Curt
an then add a Window Open AL (shared on each page) that runs some javascript to redirect to the ASP page if the global field does not have the known value. Fred -----Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Schryver, Curt

Re: How do you read the ARSList

2007-09-25 Thread Schryver, Curt
I, too, use Outlook and a rule to move messages to one folder. I also make use of the Group By feature to keep everything together by Subject. Curt A. Schryver 717-810-2109 tel [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:

Re: Trying to write some data to a file using Active link runprocess

2007-10-26 Thread Schryver, Curt
You can do it, but you must understand that this method will write the file to the user's machine. The format I'm using is: %ComSpec% /c Echo $MyRemedyField$ >> C:\mytextfile.txt Good luck. BTW, I'm tinkering with Escalations to see if I can write the file to the server. Curt A. Schryver 717

Caught Exception errors, Microsoft KB943460, IE and who knows what else

2007-11-19 Thread Schryver, Curt
We have a form with several views used globally to submit trouble tickets via the Mid Tier as a Guest user. Basically, any employee could visit the page. In the past, we'd experienced some Caught Exception errors when the page would load; flushing the MT cache seemed to be one of the fixes, althou

Re: Caught Exception errors, Microsoft KB943460, IE and who knows what else

2007-11-19 Thread Schryver, Curt
Cantatore Remedy Administrator Avon (914) 935-2946 "Schryver, Curt" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 11/19/2007 01:19 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Caught Exception errors,

Radio button field - obtaining the Selection Value

2007-02-27 Thread Schryver, Curt
Good morning all. Sorry, but I have a newbie question. I have a form with a radio button field. I've added a half dozen attributes where the Selection Value doesn't exactly match the Alias Value. When the field is clicked, I have an Active Link that I want to tell me the Selection Value, but I

Re: Admin Tool - the prefix tab

2007-04-23 Thread Schryver, Curt
>From what I understand from BMC's documentation in the Administering I class (http://www.bmc.com/education/servicemgmt/courses/rsmg-ara1-0700.htm), the colon is the only delimiting character. Curt A. Schryver 717-810-2109 tel [EMAIL PROTECTED] From: Action

Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people

2007-05-01 Thread Schryver, Curt
Good afternoon. Hope this note finds you all well. I'm working on putting together the specifications for installing the above software via SMS. We will be creating a silent installation package. When I perform a default installation (including paths), the setup wants to place the Home folder u

Re: Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people

2007-05-07 Thread Schryver, Curt
ED] On Behalf Of Schryver, Curt Sent: Tuesday, May 01, 2007 11:21 AM To: arslist@ARSLIST.ORG Subject: Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people ** Good afternoon. Hope this note finds you all well. I'm working on putting together the specifications for

Re: Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people

2007-05-07 Thread Schryver, Curt
: Re: Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people ** You're a very generous rater considering it's not really working isn't it kind of like a losing team ... aren't they generally below 500 (5) ? Susan :) On 5/7/07, Schryver, Cu

Re: date format and separator. : 03/21/2011 (ARERR 9951)

2011-05-25 Thread Schryver, Curt
I'm just guessing, but there are two things that I question. First, looks like you are asking for a two-digit year and providing a four-digit year. Does 03/21/11 work? The second question might be insignificant, but my is the month represented at two uppercase Ms instead of lowercase? Curt A

Run If check for a Diary field

2011-08-02 Thread Schryver, Curt
Hope this isn't TOO much of a silly question, but I can't seem to figure it out. I want to display more of an indicator that there is data in a Diary field than the built-in "there is writing" or "there isn't writing" in the little book icon. Using 'Diary field' != $NULL$ doesn't work in the Ru

Re: Run If check for a Diary field

2011-08-12 Thread Schryver, Curt
un If check for a Diary field ** Do a setfields from the current record into a 0 length hidden char field, then run a != $NULL$ against that. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Tuesday, August 02, 2011 2:01 PM To: ar

ARX extract including attachments with Japanese characters in the filenames

2013-09-18 Thread Schryver, Curt
7.6.04 SP2 Oracle 11 I've attempted this a number of times and the process keeps dying. I have a custom form with around 20,000 records. On the form is an Attachment Pool that can handle up to 6 attachments. The form is used globally so has a variety of languages within the data, including t

OT: Humor: Did you get a room?

2013-09-18 Thread Schryver, Curt
I was hoping to make a few more of these for laughs, but that silly work thing got in the way. Geez! Enjoy! http://sanjose-.spreadshirt.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the An

Re: ARX extract including attachments with Japanese characters in the filenames

2013-09-18 Thread Schryver, Curt
Genius! Misi, that worked beautifully. I still had some odd results with the filenames but since each attachment set was in its own folder, I don't think it will matter. Thanks! Hope I can buy you a free beer at WWRUG! Curt A. Schryver Action Request System Administrator TE Connectivity 717

WWRUG13 - (yet another) transportation question

2013-09-24 Thread Schryver, Curt
I think we all appreciate the helpful information everyone has been able to provide so far. That being said, I'll pose one more (set of) questions... I was planning on taking the train from the airport to the hotel. I'm flying into SJC on Sunday afternoon. It looks like there is an airport sh

Re: WWRUG13 - (yet another) transportation question

2013-09-24 Thread Schryver, Curt
question I would stop at the Santa Clara station from Metro... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Tuesday, September 24, 2013 10:40 AM To: arslist@ARSLIST.ORG Subject: WWRUG13 - (yet another

Re: WWRUG13 - (yet another) transportation question

2013-09-24 Thread Schryver, Curt
ist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Tuesday, September 24, 2013 12:43 PM To: arslist@ARSLIST.ORG Subject: Re: WWRUG13 - (yet another) transportation question Definitely starting to think that is the way to go. I mean, really, how much effort do I have to put in to save my company a

Re: Fun -- if you couldn't work in the computer field

2013-09-26 Thread Schryver, Curt
I'd work on my tan, being a kept man. Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax cschry...@te.com From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Thursday, September 26,

OT: ITIL Foundations certification near King of Prussia/Valley Forge, PA

2013-12-17 Thread Schryver, Curt
I'm looking into a classroom-based (I'm trying to avoid virtual at this point), instructor-in-the-room ITIL Foundations course near King of Prussia, PA. I found a few but they all seem to be in Philly. Rather than have to be in the city three days-in-a-row for an 8:00am class, I asked one parti

Seeing the details of a software defect on the BMC Support site

2007-08-17 Thread Schryver, Curt
Can anyone tell me how to see the 'official' details of a defect on the BMC support site? For example (but not limited to) SW00264343. I've tried logging into the support site, selecting View/Update under Issue Management, selecting Defect/RFE/CAR tab, and then selecting Search but this seems to

Re: Happy 12/21/2012

2012-12-21 Thread Schryver, Curt
Worst. Apocalypse. Ever. Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax cschry...@te.com From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, December 21, 2012 2:46 P

Application service takes a loooong time to start

2013-01-18 Thread Schryver, Curt
When we try to manually start the Application service on our Development machine (see specs below), we get an error that it took too long. The status says "Starting" instead of "Started." If we wait about 15 minutes and refresh, it will most likely (but not definitely) says "Started." In the

Re: Date in the holiday list is invalid (ARWARN 625)

2013-04-03 Thread Schryver, Curt
We've seen errors when there was a blank line at the end of the list. Make sure the last date doesn't have a line feed/carriage return after it. Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax cschry...@te.com -Original Message- F

Re: Mid Tier URL from published web report forces a login each time

2014-09-09 Thread Schryver, Curt
We are having the same exact situation except in a 7.6.04 environment. Would love to hear what everyone thinks about this. Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax cschry...@te.com 100 AMP Drive MS 161-043 Har

Re: user not autenticating with LDAP

2010-09-17 Thread Schryver, Curt
Not familiar with this specific problem, but could your users be getting authenticated as Guest users on the new machine? Curt A. Schryver 717-810-2109 tel cschry...@te.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On B

Re: Automatic log out of Mid Tier after submitting a form entry

2010-10-22 Thread Schryver, Curt
If I'm understanding your question, all you need to do is create an Active Link that checks for your conditions, and, if met, the action should be a Run Process of PERFORM-ACTION-EXIT-APP Curt A. Schryver 717-810-2109 tel cschry...@te.com From: Action Request

Re: Caught Exception Error

2010-12-01 Thread Schryver, Curt
I haven't seen this exactly, but in the past when we've had Caught Exception errors, we deleted the person's record in the AR System User Preference form and it cleared up. Hope this helps in some way... Curt Curt A. Schryver 717-810-2109 tel cschry...@te.com ___

Reloading an OOB form

2011-02-15 Thread Schryver, Curt
We are setting up a new development system (Windows Server 2008, ARSystem 7.6.03). We inadvertently wrote over the out-of-the-box Home Page form before making a back-up of the original. Is there an easy way to get it back without having to re-install or anything crazy? This feels like a newbi

Re: Reloading an OOB form

2011-02-16 Thread Schryver, Curt
r -- eveytime you migrate it makes backups >> >> >> >> On Tue, Feb 15, 2011 at 1:27 PM, Schryver, Curt < >> cschry...@tycoelectronics.com> wrote: >> >>> ** >>> We are setting up a new development system (Windows Server 2008, >>> ARSyste