I highlighted two of Joe's questions and comments. They really hit home
here with my users.
How do we deal with situations where Modify All is necessary?
How do we deal with teams that work on a daily basis using macros to
search for specific work/tickets without having to build the query
-
From: Sanford, Claire claire.sanf...@memorialhermann.org
To: arslist arslist@ARSLIST.ORG
Sent: Tue, Feb 22, 2011 9:50 am
Subject: Re: 7.6.04 ITSM No more UT Questions
**
I highlighted two of Joe's questions and comments. They really hit home here
with my users.
How do we deal with situations
Does the 7.6.03 WUT work fully?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Tuesday, February 22, 2011 8:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more UT Questions
** The Macro's are going
a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, February 21, 2011 07:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more
I highlighted two of Joe's questions and comments. They really hit home
here with my users.
How do we deal with situations where Modify All is necessary?
How do we deal with teams that work on a daily basis using macros to
search for specific work/tickets without having to build the query
work however it does
also provide the capability to build graphical reports.
-Original Message-
From: Sanford, Claire claire.sanf...@memorialhermann.org
To: arslist arslist@ARSLIST.ORG
Sent: Tue, Feb 22, 2011 9:50 am
Subject: Re: 7.6.04 ITSM No more UT Questions
**
I highlighted two
ITSM No more UT Questions
**
I highlighted two of Joe's questions and comments. They really hit home
here with my users.
How do we deal with situations where Modify All is necessary?
How do we deal with teams that work on a daily basis using macros to search
for specific work
: Tuesday, February 22, 2011 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more UT Questions
I forgot the fate of ODBC driver use, though it was delivered with the
user tool in the past. Some of our users have liked that for logging in
from Excel where they can manipulate reports
The ODBC driver is still supplied with the 7.6.04 WUT.
-Original Message-
From: Pierson, Shawn shawn.pier...@sug.com
To: arslist arslist@ARSLIST.ORG
Sent: Tue, Feb 22, 2011 11:19 am
Subject: Re: 7.6.04 ITSM No more UT Questions
I'm pretty sure that BMC Analytics uses the ODBC
: Tuesday, February 22, 2011 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more UT Questions
I forgot the fate of ODBC driver use, though it was delivered with the
user tool in the past. Some of our users have liked that for logging in
from Excel where they can manipulate reports
Of patrick zandi
Sent: Tuesday, February 22, 2011 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more UT Questions
** Reminder::
This would be a bad practice to give out Write capability to the user..
This is the reason for the AR odbc connector, Read only.
Which is more than likely going
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 ITSM No more UT Questions
Does the 7.6.03 WUT work fully?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Tuesday, February 22, 2011 8:58 AM
To: arslist@ARSLIST.ORG
Subject: Re
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