All,
I am a one developer shop so without any sidekick to discuss with -
Windows Server 2008 R2 Enterprise
ARS 8.1
ITSM 8.1
Oracle 11g
Goal: Remedy People Records need to be in sync with Active Directory (AD)
I successfully configured ARDBC
Created Vendor form
Created People Staging form
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: 27 February 2013 14:26
To: arslist@ARSLIST.ORG
Subject: Active Directory and People Records
**
All,
I am a one developer shop so without any sidekick to discuss with -
Windows Server 2008 R2 Enterprise
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: 27 February 2013 14:26
To: arslist@ARSLIST.ORG
Subject: Active Directory and People Records
**
All,
I am a one developer shop so without any sidekick to discuss with -
Windows Server 2008 R2
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: Wednesday, February 27, 2013 7:26 AM
To: arslist@ARSLIST.ORG
Subject: Active Directory and People Records
**
All,
I am a one developer shop so without any sidekick to discuss with -
Windows Server 2008 R2 Enterprise
ARS 8.1
A staging is the way to go IMHO.
Andy
Team Capstone
NITTSS - Remedy Administration
National Archives Records Administration (NARA)
Archives II
Office: 301-837-0481
NITTSS Help Desk - 301-837-2020
On Wed, Feb 27, 2013 at 9:26 AM, Hennigan, Sandra sandra.henni...@usdoj.gov
wrote:
**
I believe back in the V5 and V6 days it was SHR:People.
- Original Message -
From: LJ CTR MDA Longwing/IC lj.longwing@mda.mil
To: arslist@ARSLIST.ORG
Sent: Wednesday, February 27, 2013 10:02:40 AM
Subject: Re: Active Directory and People Records
Sandra,
I don't recall ever hearing
2013 10:04:33
To: arslist@ARSLIST.ORG
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
A staging is the way to go IMHO.
Andy
Team Capstone
NITTSS - Remedy Administration
National Archives Records Administration (NARA)
Archives II
Office: 301-837-0481
NITTSS Help
: Re: Active Directory and People Records
I believe back in the V5 and V6 days it was SHR:People.
- Original Message -
From: LJ CTR MDA Longwing/IC lj.longwing@mda.mil
To: arslist@ARSLIST.ORG
Sent: Wednesday, February 27, 2013 10:02:40 AM
Subject: Re: Active Directory and People Records
: Active Directory and People Records
**
You also have a option of using UDM jobs to do this in 8.1
Sent from my BlackBerry(r) smartphone from !DEA
From: Andy Wilkerson andy.wilker...@nara.gov
Sender: Action Request System discussion list(ARSList) arslist
2013 15:17:41
To: arslist@ARSLIST.ORG
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
Backend is Oracle - is UDM still an option?
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
) [mailto:
arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, February 27, 2013 8:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
I believe back in the V5 and V6 days it was SHR:People.
- Original Message -
From: LJ CTR MDA Longwing/IC lj.longwing
27, 2013 10:36:47 AM
Subject: Re: Active Directory and People Records
** I'm still using ITSM 5.5
On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
Well, that certainly explains why I don't remember it :)never used ITSM
back
Truly sorry to hear that Warren :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, February 27, 2013 8:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
, 2013 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
I'm also still supporting an ITSM v5 install (w/ V6.3 ARS). Some clients are
happy (content) with what they've got and just don't want to upgrade their
systems.
- Original Message -
From: Warren R
, February 27, 2013 10:54:03 AM
Subject: Re: Active Directory and People Records
I can't fathom still supporting a 6.3 instance. I would be sitting there
watching all of the flying cars running around town and then driving my Model T
home at the end of the day
Now, granted, we haven't really
Sigh... Warren... stay there as long as you can!!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, February 27, 2013 9:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
** I'm
(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
*Sent:* Wednesday, February 27, 2013 9:37 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Active Directory and People Records
** **
** I'm still using ITSM 5.5
On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records
** I'm still using ITSM 5.5
On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
Well, that certainly explains why I don't remember it :)never used ITSM
back
Subject: Re: Active Directory and People Records
**
Sigh... Warren... stay there as long as you can!!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, February 27, 2013 9:37 AM
To: arslist@ARSLIST.ORGmailto:arslist
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Sanford, Claire
*Sent:* Wednesday, February 27, 2013 11:24 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Active Directory and People Records
** **
**
Sigh… Warren… stay there as long
I have not tried it yet but ITSM 8.0 has an AI job for loading people from
LDAP. See: Configuring Data Management for LDAP or LDAPS
importhttps://docs.bmc.com/docs/display/public/itsm80/Configuring+Data+Management+for+LDAP+or+LDAPS+import
Jason
On Thu, Feb 14, 2013 at 10:25 AM, patchsk
Classification: UNCLASSIFIED
Caveats: My Default Caveat
How would I set up an escalation to feed my people records from Active
Directory? Once the accounts are created, do I need to do something else to
assign permissions and set account status to enabled? What can I do to keep
Remedy
Usually you do not directly import AD data into remedy user or user profile
form.
You would create a staging form and get the AD data into this form and then
do all kinds of validations and do a final push to User and or User Profile
form.
You can build all your logic on what permissions to be
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