Adding an incident Field to SRM - Posted

I took Rick's advice and posted my Incident/SRM doc to the BMCDN: http://developer.bmc.com/communities/docs/DOC-6328 Anyone interested can have a look there. -scott philben ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Adding an Incident field to SRM

Scott, i would be interested in this documentation as i have been working with the SRM application myself and have run into numerous roadblocks due to lack of documentation. Thank you On Apr 6, 3:13 pm, SCOTT PHILBEN sphil...@mac.com wrote: All: SRM 2.2 patch 002 ITSM 7.3 patch 009 I

Re: Adding an Incident field to SRM

Date: Tue, 7 Apr 2009 06:33:25 To: arslist@ARSLIST.ORG Subject: Re: Adding an Incident field to SRM Scott, i would be interested in this documentation as i have been working with the SRM application myself and have run into numerous roadblocks due to lack of documentation. Thank you

Re: Adding an Incident field to SRM

Of SCOTT PHILBEN Sent: Monday, April 06, 2009 1:14 PM To: arslist@ARSLIST.ORG Subject: Adding an Incident field to SRM All: SRM 2.2 patch 002 ITSM 7.3 patch 009 I recently was tasked to add an Asset Tag field to SRM that would ask the User for his Asset Tag and then pass the data to the Incident

Adding an Incident field to SRM

All: SRM 2.2 patch 002 ITSM 7.3 patch 009 I recently was tasked to add an Asset Tag field to SRM that would ask the User for his Asset Tag and then pass the data to the Incident and create a relationship to the affected asset (if there is one) on the Relationships Tab. I was able to use some