Behalf Of Scott Philben
Sent: Tuesday, February 27, 2007 3:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody able to use Knowledge Base search lately?
I am having similar issues as we speak. Using IE 6.0.29 I can log in,
click on "Knowledge Base" on the Support Overview page and then up pops
t: Tuesday, February 27, 2007 3:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody able to use Knowledge Base search lately?
I am having similar issues as we speak. Using IE 6.0.29 I can log in,
click on "Knowledge Base" on the Support Overview page and then up pops
the followin
I am having similar issues as we speak. Using IE 6.0.29 I can log in, click
on "Knowledge Base" on the Support Overview page and then up pops the
following in a little window:
___
|Caught exception undefined: undefined - TypeError: |
|Object
-
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Susan Palmer
> *Sent:* Thursday, February 08, 2007 1:32 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Anybody able to use Knowledge Base search lately?
>
>
>
> **
&g
t(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Susan Palmer
*Sent:* Thursday, February 08, 2007 1:32 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Anybody able to use Knowledge Base search lately?
**
You forced me into checking. I didn't find the topic interesting so I
didn't d
rslist@ARSLIST.ORG
Subject: Re: Anybody able to use Knowledge Base search lately?
**
You forced me into checking. I didn't find the topic interesting so I
didn't do it. I don't use the KB that often because I prefer not to be
irritated.
I didn't get any reponses on my
You forced me into checking. I didn't find the topic interesting so I
didn't do it. I don't use the KB that often because I prefer not to be
irritated.
I didn't get any reponses on my first few selections. Apparently I never
use the right words.
But on business time I did get a whole list of
I'm using IE 6.0.29 from an XP client, using the 1.5_06 JRE, (though the
1.4.11 SDK I use on another box also works), and have no problems accessing
anything at the moment.
I did notice that they are weighting the KB responses now. Maybe they were
before, but I don't recall seeing the match %, n
Hmm. I guess this is not a popular topic. No replies. :( It's a very simple
question folks. Can a few people who are consistently able to use features
on BMC's support site (Knowledgebase, Issues, Downloads, Documents), reply
with your browser type/version, operating system and your JRE version?
Axton, I have bmc.com as a trusted site...in my IE.
I don't see many people complaining. Can somebody tell me if they are
consistently able to use any of the features (KB, downloads, documents) and,
if you are, what operating system, browser/version/patch & jre version are
you using? Also, if you
id last week and it was fast also.
>
>
>
> Dan-
>
>
> --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Ray T.
> * Sent:* Monday, February 05, 2007 2:38 PM
> *To:* arslist@ARSLIST.ORG
&
I did last week and it was fast also.
Dan-
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Ray T.
*Sent:* Monday, February 05, 2007 2:38 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Anybody able to use Knowledge Base search lately?
*
I did last week and it was fast also.
Dan-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ray T.
Sent: Monday, February 05, 2007 2:38 PM
To: arslist@ARSLIST.ORG
Subject: Anybody able to use Knowledge Base search
re if this really helps though. :-)
)
Good luck with it!
Matt R.
_
From: Ray T. [mailto:[EMAIL PROTECTED]
Sent: Monday, February 05, 2007 1:38 PM
To: arslist@ARSLIST.ORG
Subject: Anybody able to use Knowledge Base search lately?
**
I haven't been able to search the
I haven't been able to search the Knowledge Base ever since the "upgrade"
happened on the support web site.
I have made some progress, alright. I can now at least get to the "Search
Knowledge Base" screen without ghastly errors. (Yippie!! How about that?)
On pressing the "Search" button, however
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