login, and they were surprised at
what poor offerings we get.BTW. Carmen is really a joy to work with
when you call the support line.
Best Regards,
Tom Altamore
- Original Message -
From: Warren Baltimore
Date: Monday, December 11, 2006 11:38 am
Subject: Re: OT-RE: BMC SupportWeb
OK, since I started this (talk about trolling.)
Let me say that I have continued to have some pretty good contacts
with folks inside Remedy In fact, right after I wrote the
original post, I called support (I hadn't made a call to support in a
LONG time, always used the web) and immediate
Gee...If this is Off Topic, what is on?
The web site may suck, but it's the changes to the underlying support
organization that concern me.
I used to(pre BMC Userworld 06) be able to pick up the phone and call
Remedy tech support with a 50/50 chance of getting an answer to my
question. AND, i
on
this application should check on...
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Chris Woyton
Sent: Sunday, December 10, 2006 12:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT-RE: BMC SupportWeb is GARBAGE
Well, in
;
>
...
>
>
> ..ok...nevermind.
>
> -CW
>
> -Original Message-
> *From:* Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of
--Original Message-
*From:* Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of *Axton
*Sent:* Friday, December 08, 2006 4:08 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: OT-RE: BMC SupportWeb is GARBAGE
** Competition is healthy. Maybe it is tim
nt: Friday, December 08, 2006 4:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT-RE: BMC SupportWeb is GARBAGE
** Competition is healthy. Maybe it is time for some outside influence.
Axton Grams
On 12/8/06, CONDREA, Daniel < [EMAIL PROTECTED]> wrote:
Hi All,
In the year 1998
practically
nonexistent.
Daniel
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore
Sent: 09 December 2006 01:08
To: arslist@ARSLIST.ORG
Subject: Re: OT-RE: BMC SupportWeb is GARBAGE
**
I'm sorry to
T-RE: BMC SupportWeb is GARBAGE
Susan,
I cuss like a sailor in RL, too. ;~>
J Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Friday, December 08, 2006 4:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: BM
ystem discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer
Sent: 08 December 2006 23:43
To: arslist@ARSLIST.ORG
Subject: OT-RE: BMC SupportWeb is GARBAGE
Susan,
I cuss like a sailor in RL, too. ;~>
J Meyer
-Original Message-
From: Action Request System discu
--
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Dan Caissie
Sent: Friday, December 08, 2006 3:42 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer
Sent: 08 December 2006 23:43
To: arslist@ARSLIST.ORG
Subject: OT-RE: BMC SupportWeb is GARBAGE
Susan,
I cuss like a sailor in RL, too. ;~>
J Meyer
-Original Message-
From: Action Request Syste
Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie
Sent: Friday, December 08, 2006 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
**
Well they don't need the large oops small support staff
Susan,
I cuss like a sailor in RL, too. ;~>
J Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Friday, December 08, 2006 4:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARB
website any more. And I have great hair!
/Shameless Vendor Plug*
J Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie
Sent: Friday, December 08, 2006 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Re:
Jennifer,
Dirty words are generally put in special characters like [EMAIL PROTECTED] <[EMAIL
PROTECTED]>^&
Susan
On 12/8/06, Meyer, Jennifer <[EMAIL PROTECTED]> wrote:
Peregrine
$.02
J Meyer
-Original Message-
Wrom:
SHJEXXIMQZUIVOTQNQEMSFDULHPQQWOYIYZUNNYCGPKYLEJGDGVCJVTLBXFGGMEP
Peregrine
$.02
J Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, December 08, 2006 12:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
**
Did you hear that they're cu
om: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, December 08, 2006 12:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
Did you hear that they're cutting more support staff next month? I
don't know deta
ch we
stand - it'll still support us, right?"
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Herb Partlow
Sent: Friday, December 08, 2006 3:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
** **
Let fa
iscussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tyrone Dee
Sent: Friday, December 08, 2006 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
They took something that was working perfectly and screwed it up.
_
From: Action Request System discus
They took something that was working perfectly and screwed it up.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mathieu Pitre
Sent: Friday, December 08, 2006 2:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC SupportWeb is GARBAGE
I
PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
BMC SupportWeb is GARBAGE
**
And now, a bit of a rant.
What in God's name do we pay all of the money in support to BMC for if
they cannot even provide a halfway decent support website?
It's next to
Sometimes, Like me.. you have to have the support folks fix this
personally..
I just gave them my userid and password Shh
and said SEE I am not Crazy..
I was then reminded of the quote from the Bible..
*Rev 8:1* And when he had opened the seventh seal, there was silence in
heaven about the sp
timore
Sent: Friday, December 08, 2006 1:41 PM
To: arslist@ARSLIST.ORG
Subject: BMC SupportWeb is GARBAGE
**
And now, a bit of a rant.
What in God's name do we pay all of the money in support to BMC for if
they cannot even provide a halfway decent support website?
It's next to i
S, Warren. You know better. Flames belong in ALL CAPS!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore
Sent: Friday, December 08, 2006 1:41 PM
To: arslist@ARSLIST.ORG
Subject: BMC SupportWeb is GARBAGE
Totally Agree. I cant find anything either and am also brought back to
the support home page. Makes me crazy.
katherine.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
And now, a bit of a rant.
What in God's name do we pay all of the money in support to BMC for if they
cannot even provide a halfway decent support website?
It's next to impossible to get anything to work! Every time I try to use
the Knowledgebase, it jumps me back to the support home page.
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