Re: BUW 2007 Track Sessions Announced

2007-07-23 Thread Anthony K R
Sessions Announced Mike, I'm pretty sure BMC uses CS as well. Shawn -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Wallick Sent: Friday, July 20, 2007 9:36 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions

Re: BUW 2007 Track Sessions Announced

2007-07-23 Thread Pierson, Shawn
@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I was part of the team which implemented CSS at bmc. Regards, Anthony -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 9:06 PM

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Bill Estep
:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Thursday, July 19, 2007 3:27 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced ** I, too, was disappointed with the dearth of non-BMC presenters. I think

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread John Sundberg
I did not see any presentations or tracks on Remedy Customer Support (the product). This will be the 3rd National BUW (RUG) in a row where not one session was for Customer Support. I personally think the product is dead -- but it has never been stated officially. (that I have seen) (The support

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Pierson, Shawn
] On Behalf Of Rick Cook Sent: Thursday, July 19, 2007 7:18 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** I think that Susan has a point, and to make a more specific observation, the de-emphasis of the AR System as a development

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Jarl Grøneng
Subject: Re: BUW 2007 Track Sessions Announced ** I, too, was disappointed with the dearth of non-BMC presenters. I think the submission time was far earlier than it had been in years past - that may have had a bit to do with it. Rick On 7/19/07, Bill Estep [EMAIL PROTECTED

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Heider, Stephen
To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** I would add that a big problem with this is that ITSM 7 is extremely buggy, harder to use than previous versions, and extremely expensive. AR System development is what kept Remedy alive, and by de-emphasizing the strong

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Rick Cook
management business. Shawn -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, July 19, 2007 7:18 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** I think that Susan has

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Bill Estep
, 2007 3:27 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced ** I, too, was disappointed with the dearth of non-BMC presenters. I think the submission time was far earlier than it had been in years past - that may have had a bit to do with it. Rick On 7/19/07

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Mike Wallick
list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook Sent: Thursday, July 19, 2007 7:18 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** I think that Susan has a point, and to make a more specific observation, the de-emphasis of the AR

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread John Sundberg
out of the IT service management business. Shawn -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Thursday, July 19, 2007 7:18 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Rick Cook
business. Shawn -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Thursday, July 19, 2007 7:18 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced ** I think that Susan has

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread arslist
PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I, too, was disappointed with the dearth of non-BMC presenters. We too were disappointed in the number of customer submissions. If anyone missed the submission deadline but has a desire to present, please feel free

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Pierson, Shawn
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg Sent: Friday, July 20, 2007 9:50 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** Agreed

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread John Sundberg
response. Was it all internal to BMC submissions? …. Daniel -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Easter, David *Sent:* July 19, 2007 7:47 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
...? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 10:43 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I think it could be even simpler. ARS as a development platform

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Easter, David
for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of arslist Sent: Friday, July 20, 2007 8:34 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced ** Of course BMC originally

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Rick Cook
-- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Easter, David *Sent:* July 19, 2007 7:47 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced I, too, was disappointed with the dearth of non-BMC

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Bill Estep
internal to BMC submissions? …. Daniel -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Easter, David *Sent:* July 19, 2007 7:47 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Jarl Grøneng
, 2007 10:43 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I think it could be even simpler. ARS as a development platform is very strong. BMC could easily have three developers sit down, all with equal experience and skills in their areas. The first would

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Carey Matthew Black
Rick, But there is the rub RUG(and LRUGS) were a tech crowd... BUW did not really feel that way to me last year. I did find some corners of technical information, but I also was suckered into a few sessions that looked good at first glance. However when I arrived at the session I found a

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Pierson, Shawn
and get users to appreciate it more. Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Friday, July 20, 2007 11:57 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced You can

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 12:34 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced Actually, they don't have a site up as far as I can tell about their Service Desk software, which isn't out yet. It is part of the System Center suite (which

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread strauss
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 12:34 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced Actually, they don't have a site up as far as I can tell about their Service Desk software

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Guillaume Rheault
Sent: Fri 07/20/07 1:33 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced Actually, they don't have a site up as far as I can tell about their Service Desk software, which isn't out yet. It is part of the System Center suite (which is the wrong approach to take I think

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread John Sundberg
the pie so to speak, not steal somebody else's portion! Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Pierson, Shawn Sent: Fri 07/20/07 1:33 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced Actually, they don't have

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Sokol, Brian
PROTECTED] On Behalf Of Pierson, Shawn Sent: Friday, July 20, 2007 10:43 AM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced I think it could be even simpler. ARS as a development platform is very strong. BMC could easily have three developers sit down, all

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Tony Worthington
PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: BUW 2007 Track Sessions Announced The Beta has been out for a few weeks now. Service Desk also has a CMDB. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Jarl Grøneng
To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions Announced Actually, they don't have a site up as far as I can tell about their Service Desk software, which isn't out yet. It is part of the System Center suite (which is the wrong approach to take I think, but that's another topic.) I

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Tony Worthington
To arslist@ARSLIST.ORG cc Subject Re: BUW 2007 Track Sessions Announced How about just scratching the BMC CMDB and using the MS CMDB?! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Friday, July 20, 2007 1:27 PM

Re: BUW 2007 Track Sessions Announced

2007-07-20 Thread Rick Cook
[EMAIL PROTECTED] 262-703-5911 Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 07/20/2007 01:41 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: BUW 2007 Track Sessions Announced

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Bill Estep
I didn't see any development sessions. They are all BMC product related. Did anyone see anything that's not BMC product related, but Remedy development? Thanks, we're still trying to decide if we are sending folks. Bill Estep Nemours On 7/18/07, Geoffrey Endresen [EMAIL PROTECTED] wrote: **

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Rick Cook
I, too, was disappointed with the dearth of non-BMC presenters. I think the submission time was far earlier than it had been in years past - that may have had a bit to do with it. Rick On 7/19/07, Bill Estep [EMAIL PROTECTED] wrote: ** I didn't see any development sessions. They are all BMC

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Easter, David
or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, July 19, 2007 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: BUW 2007 Track Sessions

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Susan Palmer
Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Thursday, July 19, 2007 3:27 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BUW 2007 Track Sessions Announced ** I, too, was disappointed with the dearth of non-BMC presenters. I think the submission

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Rick Cook
2007 Track Sessions Announced ** I, too, was disappointed with the dearth of non-BMC presenters. I think the submission time was far earlier than it had been in years past - that may have had a bit to do with it. Rick On 7/19/07, Bill Estep [EMAIL PROTECTED] wrote: ** I didn't see any

Re: BUW 2007 Track Sessions Announced

2007-07-19 Thread Carey Matthew Black
If your still looking for ideas here are a few... If there is time available. why not have BMC do a presentation covering BMC Support statistics from Level 1... Numbers like % of customers that reported at least one incident during the past year. Total number of incidents reported

Re: BUW 2007 Track Sessions Announced

2007-07-18 Thread Jarl Grøneng
Pretty much the same, but also AR System Plug-in Server 7.1 and Java SDK and AR System 7.1 API enhancements - Jarl On 7/17/07, Jon Chau [EMAIL PROTECTED] wrote: ** https://bmcuserworld.com/catalog/catalog/catalog.jsp What are some of the topics that most interest you? I'm interested in:

Re: BUW 2007 Track Sessions Announced

2007-07-18 Thread Geoffrey Endresen
For some reason it's not on the list I want the session called Remedy Licenses for Dummies with tips and tricks to using the minimum amount of floating licenses while staying within the License Agreement. -Geoff On 7/18/07, Jarl Grøneng [EMAIL PROTECTED] wrote: Pretty much the same, but also

BUW 2007 Track Sessions Announced

2007-07-17 Thread Jon Chau
https://bmcuserworld.com/catalog/catalog/catalog.jsp What are some of the topics that most interest you? I'm interested in: The Definitive Pure Java Single Sign On Integration of Remedy Web Making DVF Development Easier: A High-Level API and a Case Study Taking Advantage of New Features in AR