Sessions Announced
Mike,
I'm pretty sure BMC uses CS as well.
Shawn
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Wallick
Sent: Friday, July 20, 2007 9:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions
@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
I was part of the team which implemented CSS at bmc.
Regards,
Anthony
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 9:06 PM
:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, July 19, 2007 3:27 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
** I, too, was disappointed with the dearth of non-BMC presenters. I
think
I did not see any presentations or tracks on Remedy Customer Support (the
product).
This will be the 3rd National BUW (RUG) in a row where not one session was
for Customer Support.
I personally think the product is dead -- but it has never been stated
officially. (that I have seen)
(The support
] On Behalf Of Rick Cook
Sent: Thursday, July 19, 2007 7:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
**
I think that Susan has a point, and to make a more specific
observation, the de-emphasis of the AR System as a development
Subject: Re: BUW 2007 Track Sessions Announced
**
I, too, was disappointed with the dearth of non-BMC presenters. I think
the submission time was far earlier than it had been in years past - that
may have had a bit to do with it.
Rick
On 7/19/07, Bill Estep [EMAIL PROTECTED
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
**
I would add that a big problem with this is that ITSM 7 is extremely buggy,
harder to use than previous versions, and extremely expensive. AR System
development is what kept Remedy alive, and by de-emphasizing the strong
management
business.
Shawn
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, July 19, 2007 7:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
**
I think that Susan has
, 2007 3:27 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
** I, too, was disappointed with the dearth of non-BMC presenters. I
think the submission time was far earlier than it had been in years past -
that may have had a bit to do with it.
Rick
On 7/19/07
list(ARSList)
[mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook
Sent: Thursday, July 19, 2007 7:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
**
I think that Susan has a point, and to make a more specific observation,
the
de-emphasis of the AR
out of the IT service management
business.
Shawn
-Original Message-
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, July 19, 2007 7:18 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
business.
Shawn
-Original Message-
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, July 19, 2007 7:18 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
** I think that Susan has
PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
I, too, was disappointed with the dearth of non-BMC presenters.
We too were disappointed in the number of customer submissions. If anyone
missed the submission deadline but has a desire to present, please feel free
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of John Sundberg
Sent: Friday, July 20, 2007 9:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
** Agreed
response.
Was it all internal to BMC submissions?
…. Daniel
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Easter, David
*Sent:* July 19, 2007 7:47 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track
...?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
I think it could be even simpler. ARS as a development platform
for BMC Software, Inc.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of arslist
Sent: Friday, July 20, 2007 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
**
Of course BMC originally
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Easter, David
*Sent:* July 19, 2007 7:47 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
I, too, was disappointed with the dearth of non-BMC
internal to BMC submissions?
…. Daniel
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Easter, David
*Sent:* July 19, 2007 7:47 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
, 2007 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
I think it could be even simpler. ARS as a development platform is very
strong.
BMC could easily have three developers sit down, all with equal experience
and skills in their areas. The first would
Rick,
But there is the rub RUG(and LRUGS) were a tech crowd... BUW did
not really feel that way to me last year.
I did find some corners of technical information, but I also was
suckered into a few sessions that looked good at first glance.
However when I arrived at the session I found a
and get users to
appreciate it more.
Shawn Pierson
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jarl Grøneng
Sent: Friday, July 20, 2007 11:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
You can
]
On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 12:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
Actually, they don't have a site up as far as I can tell about their Service
Desk software, which isn't out yet. It is part of the System Center suite
(which
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 12:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
Actually, they don't have a site up as far as I can tell about their
Service Desk software
Sent: Fri 07/20/07 1:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
Actually, they don't have a site up as far as I can tell about their Service
Desk software, which isn't out yet. It is part of the System Center suite
(which is the wrong approach to take I think
the pie so
to speak, not steal somebody else's portion!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Pierson,
Shawn
Sent: Fri 07/20/07 1:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
Actually, they don't have
PROTECTED] On Behalf Of Pierson, Shawn
Sent: Friday, July 20, 2007 10:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
I think it could be even simpler. ARS as a development platform is
very strong.
BMC could easily have three developers sit down, all
PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: BUW 2007 Track Sessions Announced
The Beta has been out for a few weeks now. Service Desk also has a CMDB.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions Announced
Actually, they don't have a site up as far as I can tell about their
Service Desk software, which isn't out yet. It is part of the System
Center suite (which is the wrong approach to take I think, but that's
another topic.)
I
To
arslist@ARSLIST.ORG
cc
Subject
Re: BUW 2007 Track Sessions Announced
How about just scratching the BMC CMDB and using the MS CMDB?!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Friday, July 20, 2007 1:27 PM
[EMAIL PROTECTED]
262-703-5911
Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
07/20/2007 01:41 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: BUW 2007 Track Sessions Announced
I didn't see any development sessions. They are all BMC product related.
Did anyone see anything that's not BMC product related, but Remedy
development?
Thanks, we're still trying to decide if we are sending folks.
Bill Estep
Nemours
On 7/18/07, Geoffrey Endresen [EMAIL PROTECTED] wrote:
**
I, too, was disappointed with the dearth of non-BMC presenters. I think the
submission time was far earlier than it had been in years past - that may
have had a bit to do with it.
Rick
On 7/19/07, Bill Estep [EMAIL PROTECTED] wrote:
** I didn't see any development sessions. They are all BMC
or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Rick Cook
Sent: Thursday, July 19, 2007 3:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: BUW 2007 Track Sessions
Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, July 19, 2007 3:27 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: BUW 2007 Track Sessions Announced
** I, too, was disappointed with the dearth of non-BMC presenters. I
think the submission
2007 Track Sessions Announced
** I, too, was disappointed with the dearth of non-BMC presenters. I
think the submission time was far earlier than it had been in years past -
that may have had a bit to do with it.
Rick
On 7/19/07, Bill Estep [EMAIL PROTECTED] wrote:
** I didn't see any
If your still looking for ideas here are a few...
If there is time available. why not have BMC do a presentation
covering BMC Support statistics from Level 1...
Numbers like
% of customers that reported at least one incident during the past year.
Total number of incidents reported
Pretty much the same, but also
AR System Plug-in Server 7.1 and Java SDK and AR System 7.1 API enhancements
-
Jarl
On 7/17/07, Jon Chau [EMAIL PROTECTED] wrote:
** https://bmcuserworld.com/catalog/catalog/catalog.jsp
What are some of the topics that most interest you?
I'm interested in:
For some reason it's not on the list
I want the session called Remedy Licenses for Dummies with tips and tricks
to using the minimum amount of floating licenses while staying within the
License Agreement.
-Geoff
On 7/18/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Pretty much the same, but also
https://bmcuserworld.com/catalog/catalog/catalog.jsp
What are some of the topics that most interest you?
I'm interested in:
The Definitive Pure Java Single Sign On Integration of Remedy Web
Making DVF Development Easier: A High-Level API and a Case Study
Taking Advantage of New Features in AR
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