)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Gellenbeck
Sent: Tuesday, February 11, 2014 3:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
Great thread, brings a smile.
Every time I install a newer Dev Studio (like the recent 8.101 upgrade), I
re-install my
Great thread, brings a smile.
Every time I install a newer Dev Studio (like the recent 8.101 upgrade), I
re-install my 7.6.04 User.exe because the newer stuff sometimes breaks it and I
refuse to give it up. It still works against the newer servers, at least for
now.
I still do my table
I installed the February Hotfix in my test environment. Interestingly, it
seems to have changed the font used for Remedy as well. Was this intentional?
The earlier zip file appears to be corrupt on the FTP site but I assume it must
not be necessary with all the files changed by the later
We are also consistently having this issue with it getting much worse with the
move from 7.6 – 8.1, although this would also be in line with users moving from
IE 8 to v9 or v10. As others have mentioned some people get it consistently
while others never get it. I have been unable to identify
@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
**
I installed the February Hotfix in my test environment. Interestingly, it
seems to have changed the font used for Remedy as well. Was this intentional?
The earlier zip file appears to be corrupt on the FTP site but I
Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Bray, Joshua
Sent: Friday, February 07, 2014 7:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
**
I installed the February hotfix
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Friday, February 07, 2014 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
**
I found it interesting but at least in the handful of people who have tested it
so
: Friday, February 07, 2014 6:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
We are also consistently having this issue with it getting much worse with the
move from 7.6 – 8.1, although this would also be in line with users moving from
IE 8 to v9 or v10
@ARSLIST.ORG] On Behalf Of Bray, Joshua
Sent: Friday, February 07, 2014 7:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
**
We are not using the out of the box ITSM apps.
Our AR server is:
Action Request System(R) Server x64 Version 7.6.04 SP3 201201302357.
Our
Thanks for the tip. I will look in to doing that.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Friday, February 07, 2014 8:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
**
Based
Sterrett
tony.r...@bt.com
Sent by: arslist@ARSLIST.ORG
02/07/2014 03:15 AM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
We are also consistently having this issue with it getting much worse with
the move from
Shawn: The http 500 error is caused by the application crashing. Tomcat will
write the stack trace to localhost.log and typically to the screen too. If you
search your log files for exception, you probably have lots. Our lives,
debugging SSO issues, is often made tough through log files that
Thanks for the tips. My users are sick of hearing me tell them to clear their
cahce, its the new Switch it Off Switch it On line.
Not many of my users left on IE 8 at this stage and no chance of them
reverting, I am having trouble telling them not to go to IE 11.
Out of interest at what stage
We are currently running on Weblogic 10.5 with ARS 764 sp2, Midtier Version
8.1.00 201310040425 Hotfix.
We are also having the same issue. BMC has said that the latest hot fix solves
a lot of the issues. We have applied it to our dev server but we could never
reproduce the error in that env.
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
Thanks for the tips. My users are sick of hearing me tell them to clear their
cahce, its the new Switch it Off Switch it On line.
Not many of my users left on IE 8 at this stage and no chance of them
reverting
-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso
Sent: Friday, February 07, 2014 12:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
We are currently running on Weblogic 10.5 with ARS 764 sp2
We are on custom application so it is different for us.
But it is happening an open window action. Our users open a main form.
select an option from a menu and that triggers a Window Open. That is when
they get that error.
In our case, the error does mention Global fields, but BMC doesn't think
10:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
One other question is: What OS is the end user running? When searching the
web I see all sorts of issues related to specific versions of IE against
specific versions of the Windows OS (notably
@ARSLIST.ORG
Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes)
One other question is: What OS is the end user running? When searching
the web I see all sorts of issues related to specific versions of IE
against specific versions of the Windows OS (notably Windows 8).
I hate to say
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