Re: Diary Field wierdness

2007-03-20 Thread Ron Legters
actor Sent: Tuesday, March 20, 2007 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: Diary Field wierdness Oops, I forgot to mention my environment. By the way it works on the Mid-Tier 7.0.01 P1, just acts flaky on the 7.0.01 P1 User Tool. ARS 6.3 P21 Win 2003/SQL Server -Original Message- Fr

Re: Diary Field wierdness

2007-03-20 Thread Lucero, Michelle - IST contractor
Durling Sent: Tuesday, March 20, 2007 4:03 PM To: arslist@ARSLIST.ORG Subject: Re: Diary Field wierdness Michelle, If that means that all diary fields appear empty when using the 7.0.01 patch 1 WUT, then I'm not having that issue on our 601 patch 1351 server. David D. > Date: Tue

Re: Diary Field wierdness

2007-03-20 Thread David Durling
est System discussion list(ARSList)" From: "Lucero, Michelle - IST contractor" <[EMAIL PROTECTED]> Subject: Re: Diary Field wierdness In-Reply-To: A<[EMAIL PROTECTED]> Content-Type: text/plain; charset="US-ASCII" Hi, David: We're expe

Re: Diary Field wierdness

2007-03-20 Thread Lucero, Michelle - IST contractor
007 7:54 AM To: arslist@ARSLIST.ORG Subject: Re: Diary Field wierdness Since I said I'd follow up - Support told me yesterday the same thing they told Ron, that it's SW00262237. Thanks, David D. Univ. of Georgia > Date: Fri, 16 Mar 2007 14:49:09 -0700 > Reply-To:

Re: Diary Field wierdness

2007-03-20 Thread David Durling
on list(ARSList)" From: Ron Legters <[EMAIL PROTECTED]> Subject: Re: Diary Field wierdness In-Reply-To: A<[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" Well, they've decided it's a bug: Hi Ron, We hav

Re: Diary Field wierdness

2007-03-16 Thread Ron Legters
Ron Tools Admin -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Durling Sent: Friday, March 16, 2007 1:36 PM To: arslist@ARSLIST.ORG Subject: Re: Diary Field wierdness Ron, Yes, that seems to work okay - didn't really

Re: Diary Field wierdness

2007-03-16 Thread David Durling
n what support says about it - David D. Univ. of Georgia Date: Fri, 16 Mar 2007 08:27:43 -0700 Reply-To: arslist@ARSLIST.ORG Sender: "Action Request System discussion list(ARSList)" From: Ron Legters <[EMAIL PROTECTED]> Subject: Re: D

Re: Diary Field wierdness

2007-03-16 Thread Ron Legters
@ARSLIST.ORG Subject: Re: Diary Field wierdness I see the same issue with WUT 7.0.01 patch 001 against our 6.0.1 patch 1351 server (Solaris 9, Oracle 9iR2). I entered a ticket with Remedy support just now, and referenced Ian's case. The only thing I'll add is that choosing "Edit - Clear All&

Re: Diary Field wierdness

2007-03-15 Thread David Durling
ist)" From: Ian Trimnell <[EMAIL PROTECTED]> Organization: The Open University Subject: Re: Diary Field wierdness In-Reply-To: <[EMAIL PROTECTED]> Content-Type: multipart/alternative; Ron Legters wrote: ** Listers - I've got an issue here that I

Re: Diary Field wierdness

2007-03-08 Thread Ian Trimnell
Ron Legters wrote: ** Listers - I've got an issue here that I'm not seeing in the KB's or Issues log on BMC Support, so I thought I'd see if anyone else has seen this. I've got a case with BMC Support, too. We're running HelpDesk 6.0 on ARS 7.0.1 on Windows machines. When my users upgraded

Diary Field wierdness

2007-03-07 Thread Ron Legters
Listers - I've got an issue here that I'm not seeing in the KB's or Issues log on BMC Support, so I thought I'd see if anyone else has seen this. I've got a case with BMC Support, too. We're running HelpDesk 6.0 on ARS 7.0.1 on Windows machines. When my users upgraded their User Tools to 7.0.1