actor
Sent: Tuesday, March 20, 2007 2:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness
Oops, I forgot to mention my environment. By the way it works on the
Mid-Tier 7.0.01 P1, just acts flaky on the 7.0.01 P1 User Tool.
ARS 6.3 P21
Win 2003/SQL Server
-Original Message-
Fr
Durling
Sent: Tuesday, March 20, 2007 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness
Michelle,
If that means that all diary fields appear empty when using the 7.0.01
patch 1 WUT, then I'm not having that issue on our 601 patch 1351
server.
David D.
> Date: Tue
est System discussion list(ARSList)"
From: "Lucero, Michelle - IST contractor" <[EMAIL PROTECTED]>
Subject: Re: Diary Field wierdness
In-Reply-To: A<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="US-ASCII"
Hi, David:
We're expe
007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness
Since I said I'd follow up - Support told me yesterday the same thing
they told Ron, that it's SW00262237.
Thanks,
David D.
Univ. of Georgia
> Date: Fri, 16 Mar 2007 14:49:09 -0700
> Reply-To:
on list(ARSList)"
From: Ron Legters <[EMAIL PROTECTED]>
Subject: Re: Diary Field wierdness
In-Reply-To: A<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="us-ascii"
Well, they've decided it's a bug:
Hi Ron,
We hav
Ron
Tools Admin
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Durling
Sent: Friday, March 16, 2007 1:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness
Ron,
Yes, that seems to work okay - didn't really
n what
support says about it -
David D.
Univ. of Georgia
Date: Fri, 16 Mar 2007 08:27:43 -0700
Reply-To: arslist@ARSLIST.ORG
Sender: "Action Request System discussion list(ARSList)"
From: Ron Legters <[EMAIL PROTECTED]>
Subject: Re: D
@ARSLIST.ORG
Subject: Re: Diary Field wierdness
I see the same issue with WUT 7.0.01 patch 001 against our 6.0.1 patch
1351 server (Solaris 9, Oracle 9iR2). I entered a ticket with Remedy
support just now, and referenced Ian's case.
The only thing I'll add is that choosing "Edit - Clear All&
ist)"
From: Ian Trimnell <[EMAIL PROTECTED]>
Organization: The Open University
Subject: Re: Diary Field wierdness
In-Reply-To: <[EMAIL PROTECTED]>
Content-Type: multipart/alternative;
Ron Legters wrote:
**
Listers -
I've got an issue here that I
Ron Legters wrote:
**
Listers -
I've got an issue here that I'm not seeing in the KB's or Issues log
on BMC Support, so I thought I'd see if anyone else has seen this.
I've got a case with BMC Support, too.
We're running HelpDesk 6.0 on ARS 7.0.1 on Windows machines. When my
users upgraded
Listers -
I've got an issue here that I'm not seeing in the KB's or Issues log on BMC
Support, so I thought I'd see if anyone else has seen this. I've got a case
with BMC Support, too.
We're running HelpDesk 6.0 on ARS 7.0.1 on Windows machines. When my users
upgraded their User Tools to 7.0.1
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