ITSM 7 upgrade

** Hi All   Has anyone gone through this yet?  We are looking at putting a plan together for this upgrade.   We are currently at ARS 6 and ITSM 5.6 (HD/CHG/AST).  I know the cmdb is very important to the whole suite and we will focus on that first and allotted the most time to it currently.  Then

ITSM 7 - Upgrade advice?

We are starting to plan our upgrade from 6.3 to 7.x. (as well corresponding ARS and CMDB upgrades, and, to make things interesting, a move from Oracle db to SQL). I know there are a lot of posts here with questions/answers/advice. Was wondering if anyone had suggestion on how best to perus

ITSM 7 upgrade utility

Hi, I've been searching on the support site with no luck - would anyone point me in the right direction, where can I get the ITSM 7 upgrade utility ? Thanks, Raido ___ UNSUBSCRIBE or access ARSlist Archiv

Re: ITSM 7 upgrade

possible to upgrade some faster way, but I haven't found one yet that doesn't have major risk factors. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Den FongSent: Wednesday, July 19, 2006 6:58 AMTo: arslist@ARSLIST.ORGSubject:

Re: ITSM 7 upgrade

Message-From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Den FongSent: Wednesday, July 19, 2006 8:58 AMTo: arslist@ARSLIST.ORGSubject: ITSM 7 upgrade** Hi All   Has anyone gone through this yet?  We are looking at pu

Re: ITSM 7 upgrade

** Hi Dan,   Why without EIE on the Zenworks integration? EIE, Remedy Link for SQL and Remedy Link for Oracle have a great new feature in version 7. It is "CMDB Aware", BMC's term to mean that you can actually choose to import to CMDB CIs and it will handle all the heavy lifting. Also, you can impo

Re: ITSM 7 - Upgrade advice?

Julie, that is one big project you're undertaking. I don't know what your exposure to the ITSM 7 suite is, but if that and/or ITIL are pretty foreign to you, I would definitely recommend getting some help, at least to get things set up and running. The main reason is that only BMC and its consul

Re: ITSM 7 - Upgrade advice?

lmington (910) 962-7177 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julie L Kanakanui JLKANAKA Sent: Thursday, July 19, 2007 12:29 PM To: arslist@ARSLIST.ORG Subject: ITSM 7 - Upgrade advice? ** We are starting to plan our upgrade f

Re: ITSM 7 - Upgrade advice?

ington (910) 962-7177 *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Julie L Kanakanui JLKANAKA *Sent:* Thursday, July 19, 2007 12:29 PM *To:* arslist@ARSLIST.ORG *Subject:* ITSM 7 - Upgrade advice? ** We are starting to plan our upgrade from 6.3 to 7

Re: ITSM 7 - Upgrade advice?

ok <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 07/19/2007 03:13 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: ITSM 7 - Upgrade advice? ** Thank you, Matt, for a reminder of lesson #1 of an ITSM implementation:

Re: ITSM 7 - Upgrade advice?

.com From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julie L Kanakanui JLKANAKA Sent: Thursday, July 19, 2007 11:29 To: arslist@ARSLIST.ORG Subject: ITSM 7 - Upgrade advice? ** We are starting to plan our upgrade from 6.3 to 7.x. (as well correspon

Re: ITSM 7 - Upgrade advice?

atewood Kelly Sent: July 19, 2007 4:17 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 - Upgrade advice? ** Julie, We worked on our upgrade from ARS 6.3/ITSM 5.5 to ARS 7/ITSM 7 for many months. We found that this is quite a large task and I would personally recommend that you use a BMC Consulting

Re: ITSM 7 - Upgrade advice?

EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, July 19, 2007 9:53 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 - Upgrade advice? ** Julie, that is one big project you're undertaking. I don't know what your exposure to the ITSM 7 suite is, but if that and/or ITIL are prett

Re: ITSM 7 upgrade utility

Subject: ITSM 7 upgrade utility ** Hi, I've been searching on the support site with no luck - would anyone point me in the right direction, where can I get the ITSM 7 upgrade utility ? Thanks, Raido __20060125___This posting was submitt

Re: ITSM 7 - Upgrade advice? (UNCLASSIFIED)

ist(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Candace DeCou Sent: Friday, July 20, 2007 4:35 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 - Upgrade advice? ** Oh absolutely Rick -I agree with you 100%. I've been administrating/configuring (and doing other things ala Remedy) for about 10

Re: ITSM 7 - Upgrade advice? (UNCLASSIFIED)

t;. Cheers, Mike L. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Luttmann, Michael W CTR USA Sent: Tuesday, July 31, 2007 4:05 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 - Upgrade advice? (UNCLASSIFIED) Classification: UNCLASSIFIED

Re: ITSM 7 - Upgrade advice? (UNCLASSIFIED)

stem. > > Mike L. > > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Candace DeCou > Sent: Friday, July 20, 2007 4:35 PM > To: arslist@ARSLIST.ORG > Subject: Re: ITSM 7 - Upgrade advice? >

bmc remedy ITSM 7 upgrade - issue faced- Cannot establish a network connection to the AR System server

bmc remedy ITSM 7 upgrade - issue faced- Cannot establish a network connection to the AR System server here is the arerror log says Mon Feb 9 17:00:37 2009 : Action Request System(R) Server Version 7.1.00 Patch 002 200802011900 (c) Copyright 1991-2007 BMC Software, Inc. Mon Feb 9 17:01