] On Behalf Of David Charters
Sent: Thursday, May 22, 2014 6:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Wasn't that Moore of just a ticketing system and not a full ITSM solution?
Sent from my Verizon Wireless 4G LTE smartphone
Original message
] On Behalf Of David Charters
Sent: Thursday, May 22, 2014 6:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Wasn't that Moore of just a ticketing system and not a full ITSM solution?
Sent from my Verizon Wireless 4G LTE smartphone
Original message
Sent: Friday, May 23, 2014 9:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
Couldn't it be released as SLM 8.1.01 - is there a timeframe when that will be
coming out?
- Original Message -
From: Vivek Patil vivek_pa...@bmc.com
To: arslist@ARSLIST.ORG
Sent: Friday
: Re: ITSM 8.1 SP1 - Content missing ?
Couldn't it be released as SLM 8.1.01 - is there a timeframe when that will be
coming out?
- Original Message -
From: Vivek Patil vivek_pa...@bmc.com
To: arslist@ARSLIST.ORG
Sent: Friday, May 23, 2014 12:43:47 AM
Subject: Re: ITSM 8.1 SP1 - Content
Couldn't it be released as SLM 8.1.01 - is there a timeframe when that will be
coming out?
- Original Message -
From: Vivek Patil vivek_pa...@bmc.com
To: arslist@ARSLIST.ORG
Sent: Friday, May 23, 2014 12:43:47 AM
Subject: Re: ITSM 8.1 SP1 - Content missing ?
Terry and Ortega,
I
@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Hi Pritch,
Can you please refer below topic in ARS List
Installation Alert : Installing or upgrading to SLM 8.1 GA after with ITSM 8.1
SP1http://arslist.org/cgi-bin/wa.exe?A1=ind1405L=ARSLISTX=2ECE3F5456A712311DY=vivek_patil
@ARSLIST.ORG
*Subject:* Re: ITSM 8.1 SP1 - Content missing ?
**
Hi Pritch,
Can you please refer below topic in ARS List
Installation Alert : Installing or upgrading to SLM 8.1 GA after with ITSM
8.1
SP1http://arslist.org/cgi-bin/wa.exe?A1=ind1405L=ARSLISTX=2ECE3F5456A712311DY
1997 was the “Year of the Partner.”
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Thursday, May 22, 2014 8:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
ROFL -- I have been wondering
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ITSM 8.1 SP1 - Content missing ?
**
Hi Pritch,
Can you please refer below topic in ARS List
Installation Alert : Installing or upgrading to SLM 8.1 GA after with
ITSM 8.1
SP1http://arslist.org/cgi-bin/wa.exe?A1=ind1405L=ARSLISTX=2ECE3F5456A712311DY
: ITSM 8.1 SP1 - Content missing ?
**
Hi Pritch,
Can you please refer below topic in ARS List
Installation Alert : Installing or upgrading to SLM 8.1 GA after with ITSM
8.1
SP1http://arslist.org/cgi-bin/wa.exe?A1=ind1405L=ARSLISTX=2ECE3F5456A712311DY=vivek_patil%40bmc.com#53
1] Just
BMC have, for a long time, struggled with a disconnect between the
people writing good products, the people writing bad products, and those
overseeing the two who are unable to tell the difference between the
good and the bad.
Consider AtriumSSO. Exactly how much money have they spent on that
Sent: Thursday, May 22, 2014 8:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Just wondering - why do you think they have private equity money?
I would say that got “private equity leadership”.
I doubt private equity comes in and says — hey — lets spend some money
whether this information could have been informed in a better way ?
Thanks,
Vivek
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A
Sent: Thursday, May 22, 2014 8:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing
:
arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg
*Sent:* Thursday, May 22, 2014 8:58 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ITSM 8.1 SP1 - Content missing ?
**
Just wondering - why do you think they have private equity money?
I would say that got “private equity leadership”.
I
?
Thanks,
Vivek
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Ortega, Jesus A
*Sent:* Thursday, May 22, 2014 8:52 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ITSM 8.1 SP1 - Content missing ?
**
When is BMC going to take all
@ARSLIST.ORG] On Behalf Of Patil, Vivek
Sent: Thursday, May 22, 2014 11:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Hi Ortega,
This bug was found during in-house testing so we released a SLM hotfix when
8.1 SP1 was released.
We tried to alert customers through
: ITSM 8.1 SP1 - Content missing ?
**
Hi Ortega,
This bug was found during in-house testing so we released a SLM hotfix
when 8.1 SP1 was released.
We tried to alert customers through below mediums :
1] Urgent issues/ Flash was released .
2] Documentation.
I agree , I was little
] On Behalf Of Ortega, Jesus A
Sent: Thursday, May 22, 2014 9:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Vivek,
You should not have released it in the first place until you had tested every
aspect of the product. I would agree that it is difficult to test everything
/divdivFrom: Francois Seegers
franco...@blueturtle.co.za /divdivDate:05/22/2014 3:36 PM (GMT-05:00)
/divdivTo: arslist@ARSLIST.ORG /divdivSubject: Re: ITSM 8.1 SP1 -
Content missing ? /divdiv
/div**
In my opinion, if the BMC Remedy community start writing an ITSM version
(Remedy Open
@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
In my opinion, if the BMC Remedy community start writing an ITSM version
(Remedy Open Source) using the AR System itself then it will most probably be
more stable than the releases from BMC themselves J
From: Action Request System
: Re: ITSM 8.1 SP1 -
Content missing ? /divdiv
/div**
Bouyant solutions gidd created one. That people bought in the state of
California
Sent from my iPhone
On May 22, 2014, at 8:09 PM, David Charters da...@charterstechnologies.com
wrote:
**
I am pretty sure if a different ITSM of any kind
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patil, Vivek
Sent: May-21-14 9:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Did you install 8.1 SLM GA on top of 8.1 SP1 ITSM ?
Thanks,
Vivek
From: Action Request System discussion
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Well everyone:
This is a pretty big miss on behalf of BMC. It should have been communicated a
lot earlier in the process and via all means possible (like on the EPD site
where people download SLM 8.1 GA !! ). I went from
**
RHEL Linux 6.4
ARSystem 8.1 SP1
MidTier 8.1 SP1 Patch 001
Oracle 11G R2
Hi everyone:
I was wondering if anyone out there in arslist has installed the new ITSM 8.1 SP1 on Linux (RHEL) at all and has experienced the same issues I am experiencing.
I had installed ITSM 8.1 Patch 002 and was
I absolutely saw the same thing on Solaris.
- Original Message -
From: tboot...@objectpath.com tboot...@objectpath.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 21, 2014 2:35:27 PM
Subject: ITSM 8.1 SP1 - Content missing ?
**
RHEL Linux 6.4
ARSystem 8.1 SP1
MidTier 8.1 SP1 Patch
om: "tboot...@objectpath.com" tboot...@objectpath.comTo: arslist@ARSLIST.ORGSent: Wednesday, May 21, 2014 2:35:27 PMSubject: ITSM 8.1 SP1 - Content missing ?** RHEL Linux 6.4 ARSystem 8.1 SP1 MidTier 8.1 SP1 Patch 001 Oracle 11G R2 Hi everyone: I was wondering if anyone out there in arslist has in
: tboot...@objectpath.com tboot...@objectpath.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 21, 2014 3:28:47 PM
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Pritch
So.. you probably know my next obvious question. :-)
Have you resolved this issue and/or what approach did you make to move
Did you install 8.1 SLM GA on top of 8.1 SP1 ITSM ?
Thanks,
Vivek
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of tboot...@objectpath.com
Sent: Thursday, May 22, 2014 12:05 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 8.1 SP1 - Content missing
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
Fortunately we had another installation that had the forms/workflow.
Mine was (according to BMC) due to an issue with installing the SLM module -
They said it removed something like 79 items. it is a known issue
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patil, Vivek
Sent: May-21-14 9:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 8.1 SP1 - Content missing ?
**
Hi Pritch,
Can you please refer below topic in ARS List
Installation
http
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