Thanks Rick!
We made the suggested changes on the Email Message form and all seems to be
well. We've had discussions with a lot of our our customers on reducing the
amounts of email sent and they re a bit resistant to it... :) but we keep
trying. :)
thanks again to you and everyone!
Mary
-
ript simultaneously. Tricia used the application
> on the 7.6 system, and there were only 2 fast/2 list threads.
>
> One thing observed was that when Tricia changed the next id block size
> from 25 down to 1, a gap of several IDs occurred. The Remedy documentation
> says that a re
eliminated our problem.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, September 11, 2012 9:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Next ID Block Size - anything
CTR MDA/IC
Sent: Tuesday, September 11, 2012 9:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Next ID Block Size - anything to be aware of?
Mary,
NM stands for Network Management, but in truth, it is any external system that
is generating high volume in a single form, be it Network Management
tion Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Tuesday, September 11, 2012 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Next ID Block Size - anything to be aware of?
Rick,
Thanks so much Rick! And yes that is our issue... we
, yes, you can change the setting per form in the
Form Properties.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Tuesday, September 11, 2012 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Next ID
Thank you Jose, I wll pass this information along... I'm not sure if this was
experienced or thought of on our side! Very helpful...
Mary
** If you have a server group the most noticeable non desirable effect is the
sort of requests. Your users must be warmed, because they can think that
some
ere only 2 fast/2 list threads.
One thing observed was that when Tricia changed the next id block size from 25
down to 1, a gap of several IDs occurred. The Remedy documentation says that a
restart of ARS can result in gaps. This appears to be caused because the
reserved block of IDs is in
Mary, I did some extensive research on the Next-ID-Block size setting in
7.5 a couple years ago. That research involved formal performance testing
and conversations with BMC Engineers about the results I found.
The results were that it didn't help. In fact, performance was actually
dimin
,
>
> We are going to set our Next ID Block size from 1 to 25 due to some issues
> we had last week with our AR System Email Messages form tying up the system.
>
> We did some initial testing and it seems like there shouldn't be any
> issues. Is there in anything particular w
Hi Everyone,
We are going to set our Next ID Block size from 1 to 25 due to some issues we
had last week with our AR System Email Messages form tying up the system.
We did some initial testing and it seems like there shouldn't be any issues.
Is there in anything particular we need to loo
olled back. So
that ID will never be used.
>
>
>
>
> Chad Hall
> (501) 342-2650
>
>
>
> From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hugo Visser
> Sent: Friday, February 09, 2007 7:21 AM
> To: arslist@ARSLIS
back. So
that ID will never be used.
*Chad Hall*
(501) 342-2650
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Hugo Visser
*Sent:* Friday, February 09, 2007 7:21 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Next-ID-Block-S
ry 09, 2007 7:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: Next-ID-Block-Size - Skipping Numbers
** Well, I disagree. If the server is gracefully stopped (not crashing
or some other exceptional event) I'd expect that after the next startup
the next ticket number would be just the increment o
r were used and then
deleted?
*Rick*
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Heider, Stephen
*Sent:* Friday, February 09, 2007 5:40 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Next-ID-Block-Size - Skipping Numbers
*
ED] On Behalf Of Rick Cook
Sent: Friday, February 09, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Next-ID-Block-Size - Skipping Numbers
This is simply functioning as designed, Stephen. When you allocate a
chunk and it is taken, the nextId variable is reset at that time to N +
. When the s
Entry IDs allocated were never used, or were used and then deleted?
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Friday, February 09, 2007 5:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Next-ID-Block-Size - Ski
ystem discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hugo Visser
Sent: Friday, February 09, 2007 5:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Next-ID-Block-Size
** There's one thing that you have to know when working with this
feature. If you restart the server the "reser
see this problem more often than we do. Can't wait to
upgrade to 7.x!
Chad Hall
(501) 342-2650
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] On Behalf Of Ben Chernys
Sent: Thursday, February 08, 2007 8:18 AM
To: arslist@ARSLIST.ORG
ROTECTED]
On Behalf Of Ben Chernys
Sent: Thursday, February 08, 2007 8:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Next-ID-Block-Size
Server threads. Though if your client is single-threaded, the server will only
allocate one thread to that client session. So yes, both would have to be
multi-th
cre YYY
>> > wait 1s cre XXX
>> > cre YYY wait 1s
>> > cre XXX cre XXX
>> >
>> > Cheers
>> > Ben
>> >
>> > >- --- Original Message --- -
>
> Cheers
>> > Ben
>> >
>> > >- --- Original Message --- -
>> > >From: =?ISO-8859-1?Q?Jarl_Gr=F8neng?=
>> > ><[EMAIL PROTECTED]>
>> > >To:
=?ISO-8859-1?Q?Jarl_Gr=F8neng?=
> ><[EMAIL PROTECTED]>
> >To: arslist@ARSLIST.ORG
> >Sent: Thu, 8 Feb 2007 12:33:03
> >
> >Hi,
> >
> >
> >Has anyone notice any incrase in performance
> >setting
> >Next-ID-Block-Size to a value high
RSLIST.ORG
>Sent: Thu, 8 Feb 2007 12:33:03
>
>Hi,
>
>
>Has anyone notice any incrase in performance
>setting
>Next-ID-Block-Size to a value higher than 2?
>
>Tried setting this up to 1000, but does not
F8neng?=
><[EMAIL PROTECTED]>
>To: arslist@ARSLIST.ORG
>Sent: Thu, 8 Feb 2007 12:33:03
>
>Hi,
>
>
>Has anyone notice any incrase in performance
>setting
>Next-ID-Block-Size to a value higher than 2?
>
>Tried setting this up to 1000, but does not notice
Hi,
Has anyone notice any incrase in performance setting
Next-ID-Block-Size to a value higher than 2?
Tried setting this up to 1000, but does not notice any increase in
create operation.
--
Jarl
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