t@ARSLIST.ORG
Date:
02/17/2010 01:30 PM
Subject:
Re: Problem Investigation Cancelled Status Reasons
Sent by:
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG
** Not sure if anyone ever answered this question for you, but my OOTB 7.6 has only o
. Thad EsserRemedy Developer
From:
Shane Buchholz sha...@samhealth.org
To:
arslist@ARSLIST.ORG
Date:
02/17/2010 01:30 PM
Subject:
Re: Problem Investigation Cancelled Status Reasons
Sent by:
"Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG
** Not sure if a
...@faa.gov (Business mail)
Original Message
Subject: Re: Problem Investigation Cancelled Status Reasons
From: Thad K Esser tkes...@regence.com
Date: Wed, February 17, 2010 4:27 pm
To: arslist@ARSLIST.ORG
**
Shane,
Bummer, I was hoping there was more.
Thanks for the help
Systems Analyst - Remedy
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Thad K Esser
Sent: Tuesday, February 16, 2010 4:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problem Investigation Cancelled Status Reasons
**
Almost.
(This applies to 7.0.3
**
Shane,
Bummer, I was hoping there was more.
Thanks for the help.
Thad Esser
Remedy Developer
From:
Shane Buchholz sha...@samhealth.org
To:
arslist@ARSLIST.ORG
Date:
02/17/2010 01:30 PM
Subject:
Re: Problem Investigation Cancelled
Status Reasons
Sent by:
Action Request System
**
Hello,
Can anyone tell me what status reasons
are available for a Cancelled problem investigation in ITSM 7.6? I
didn't see a list in the docs anywhere and I don't have 7.6 installed anywhere.
We are on ITSM 7.0.3 patch 9, and the
only status reason for cancelled is Duplicate Investigation.
Well, since those are stored as form data, technically, they wouldn't be
customizations, just configuration changes, right?
Rick
On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser tkes...@regence.com wrote:
**
Hello,
Can anyone tell me what status reasons are available for a Cancelled
problem
,
Thad Esser
Remedy Developer
From:
Rick Cook remedyr...@gmail.com
To:
arslist@ARSLIST.ORG
Date:
02/16/2010 04:05 PM
Subject:
Re: Problem Investigation Cancelled
Status Reasons
Sent by:
Action Request System discussion
list(ARSList) arslist@ARSLIST.ORG
** Well, since those are stored
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