Re: AR System Email Error Logs

2010-02-02 Thread Kemes, Lisa
arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 2:44 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** I believe this would only be the case for inbound since the error is generated by the AR System Email Daemon. For outbound, there&#x

Re: AR System Email Error Logs

2010-02-02 Thread Leonard Neely - FOJ
nt: Tuesday, February 02, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to gen

Re: AR System Email Error Logs

2010-02-02 Thread Kemes, Lisa
, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to generate a new incident (or other

Re: AR System Email Error Logs

2010-02-02 Thread Leonard Neely - FOJ
Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete

Re: AR System Email Error Logs

2010-02-02 Thread Kemes, Lisa
ed? Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the "AR Sys

Re: AR System Email Error Logs

2010-02-02 Thread Leonard Neely - FOJ
Hi Lisa, Error messages in the "AR System Email Error Log" are already linked with the associated message in "AR System Email Message". You have to select "Yes" for the "Display Advanced Options:" on the Email Messages record then the [Error] tab will show. On the table field, the error from

Re: AR System Email Error Logs

2010-02-02 Thread Lyle Taylor
Email ID is the field that links the two records together (same field on both forms). If you don't find the corresponding e-mail in the email messages form, it's possible that that record has been deleted. OOB, the errors form does not get cleaned up when an email gets removed from the email m